Prosci
®
Change Management Certification Program
Informational Packet
Email training@prosci.com or call 970-203-9332 for more information
www.change-management.com
1
Tuition: $2100
plus venue package
Prosci Change Management Certification
A 3-day experience teaching you
how to manage the human side
of change – in the office, at
home and in your community
Training Locations
“Amazing experience—career changing for me.
What I learned at Prosci’s Change Management
Program will allow me to transform my
organization.”
Shelly Z., AVP, Manager,
Organizational Performance Management
Airlie Center
Seascape Resort
Training Credits
2.4 CEUs
Sycuan Resort
Temecula Creek Inn
24 PDUs
Peaceful Valley Ranch
23.5 HRCI hours
Cheyenne Mtn Resort
HRCI
Approved
Provider
Skamania Lodge
Woodlands Resort
Eaglewood Resort
Villas of Grand Cypress
Course Dates:
For dates, locations and availability visit
www.change-management.com/
change-management-training.htm
Grand Geneva
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Change Management Certification Overview
Program Overview
Prosci’s three-day change management program is
for change management team members and leaders.
It uses Prosci's research-based change
management methodology and toolkit. At the end
of the course, participants are certified in Prosci's
Change Management methodology and are able to
lead their organizations successfully through
incremental and radical changes – building and
customizing a change management strategy and
change management plans for communications,
sponsorship, coaching and training.
Tuition: $2100
plus venue package
“If we had the opportunity to attend
Prosci’s change management training
and to use these tools before starting this
project we could have cut the amount of
time and money spent by at least 50%.”
Jose G., Director of Human Resources
“Great value for the money—an
incredible amount of knowledge and
material. Commitment from Prosci is
second to none. I have never been in a
better course.”
Sandra A., Director of Organizational
Development & Learning
Apply as you learn
Participants bring their own change projects
to the course, work on these projects, present
to a “team of executives,” and are able to hit
the ground running upon returning to work.
Come as a team to maximize your learning
and receive a discount on tuition.
Why use Prosci?
Prosci’s change management process:
Utilizes best practices research with more than 2600 companies
world-wide.
Provides a best-of-the-best change model and structured process
that is independent of any single company or vendor.
Is designed as a proactive process to accelerate change and
manage resistance before problems arise.
Provides tools, templates and checklists that are integrated into an
easy-to-use framework for managing change at all levels.
Is based on a knowledge-transfer model that allows you to build
your internal change management competency.
“Outstanding in both content and
delivery, well researched, practical, userfriendly and highly interactive. After 14
years, the best methodology I have
found, and a truly professional
organization.”
Catherine S.,
Change Management Consultant
“Absolutely fantastic. The balance of
exercises, training, self-work and bonding
is a winning combination. I wish all
training was as effective.”
Sharon D., Business Analyst
Please call +1-970-203-9332 to register or
for details about onsite programs
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Change Management Certification Program Content
®
Prosci
ADKAR®
Model
Learn how to use the
popular individual
change model
developed by Prosci
A
D
WARENESS
ESIRE
K
NOWLEDGE
A
BILITY
R
EINFORCEMENT®
"Really love all of the templates and
the way this program will fool-proof
my approach to change management
when I follow it! Thanks!"
Janie H.
Tuition: $2100
plus venue package
Course Topics
Psychology of Change
• Theories and Perspectives
• 7 Concepts of Change
Change Management Process
• Prosci’s 3-phase Process for Managing Change
• Organizational Change Competency
• Connecting Change Management to Business
Projects and Project Management
• ADKAR®
Preparing for Change
• Define Your Change Management Strategy
• Prepare Your Change Management Team
• Develop Your Sponsorship Model
Managing Change
• Communication Plan
• Sponsor Roadmap
• Coaching Plan
• Resistance Management Plan
• Training Plan
• Master Change Plan
Reinforcing Change
• Collect and Analyze Feedback
• Diagnose Gaps and Manage Resistance
• Implement Corrective Action
• Celebrate Successes
Course materials included with tuition:
• Change Management Toolkit ($389 value)
• Change Management Pilot ($489 value)
• Change Management Best Practices
benchmarking report ($289 value)
• Employee’s Survival Guide to Change
(paperback book - $14.95)
• Change Management: the people side of
change (paperback book - $18.95)
• ADKAR: a model for change in business,
government and our community
(paperback book - $18.95)
• Course slides and handouts
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Tuition: $2100
plus venue package
Agenda and Certifications
Day 1 AM
•
•
•
•
•
Introduction
Why manage change?
ROI of change management
Best practices review
ADKAR overview
Day 2 AM
•
•
•
•
Day 1 PM
• Change management principles
• Change characteristics
assessment
• Org attributes assessment
• Unique challenges and risks
Creating a CM strategy
Preparing the CM team
Developing the sponsorship model
Preparing sponsors
Day 3 AM
•
•
•
•
Coaching plan
Resistance management plan
Training plan
Master plan
Day 2 PM
•
•
•
•
•
ADKAR analysis
Communications plan
Sponsorship roadmap
Presentations
Special event
Day 3 PM
• Reinforcing change
• Final exam
• Graduation
Completing the 3-day certification program earns you:
Continuing Education Units (CEUs) from
Colorado State University
2.4 CEUs
Through our partnership with Colorado State University,
Prosci offers CEUs to participants who complete the openenrollment public Change Management Certification
Program. Participants can earn 2.4 CEUs upon
successful completion of the program.
Professional Development Units (PDUs) from
Project Management Institute (PMI®)
24 PDUs
Prosci has been reviewed and approved as a provider of
training by the Project Management Institute (PMI).
Participants in the Prosci Change Management
Certification Program are eligible to earn 24 PDUs upon
successful completion of the program.
Recertification credit hours from the Human
Resource Certification Institute
23.5 HRCI hours
Prosci's Change Management Certification Program has
been approved for 23.5 recertification credit hours toward
PHR, SPHR and GPHR recertification through the Human
Resource Certification Institute (HRCI), the certifying body
of the Society for Human Resource Management (SHRM).
HRCI
Approved
Provider
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Change Management Certification Feedback
"Amazing: these three days are going to save me
hundreds of hours and help me help my company
realize the benefits they seek."
- Mike C., April 2011 participant
“The best training class I have had in years. Goes way beyond
the strategy and framework and focuses on real world problems
and the tools to solve them.”
- Jennifer J., April 2009 participant
“I have attended many certifications and this is the best by far. I
can go back and implement immediately. ”
- Diana Y., Dec 2010
"This is exactly what I was hoping for- a hands on program that
would allow me to absorb the concepts by relating them to a
current business project."
- Lisa C., November 2010 participant
“This was the most effective and engaging course I've ever
taken. I feel that I can truly use this knowledge in my personal
and professional life immediately.”
- Lisa S., February 2009 participant
“A great course. Fills a gap that I always recognized but was
unable to close. Moves CM from ‘touchy feely’ world to
something that can be executed in a structured manner.”
- Blair B., February 2009 participant
“This is the best, most informative class! Totally worth the
investments.”
- Joy C., July 2011
Tuition: $2100
plus venue package
“Awesome - truly one of the
most beneficial programs I
have ever attended immediate application on
the job!”
- Robin S., March 2009
I gained so many skills in
such a short amount of time.
This training will impact not
only my own ability to
manage change, but impact
our larger organization.”
- Kim W., January 2012
"The finest training
experience of the last 20
years!"
- Ann H., Dec 2010
“The program exceeded my
expectations. Excellent
material, great references,
and knowledgeable staff.”
- Gina B., Dec 2010
"This is the best training
class I've ever attended."
- Abby D., April 2011
“Infinitely exceeded all of my
expectations! Off the charts
program! Best training I have
attended in 17 years!”
- Ragan C., Dec 2010
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Tuition: $2100
plus venue package
Change Management Certification Course Locations
Course locations across the U.S.
Or bring the program to you – email register@prosci.com for information about onsite programs
Peaceful Valley Ranch
Colorado Rocky Mountains
Cheyenne Mountain Resort
Denver, CO area
Skamania Lodge
Portland, OR area
Seascape Resort
Monterey Bay, CA area
Grand Geneva
Chicago, IL area
Eaglewood Resort
Chicago, IL area
Airlie Center
Washington DC area
Villas of Grand Cypress
Orlando, FL area
Sycuan Resort
San Diego, CA area
Temecula Creek Inn
San Diego, CA area
Woodlands Resort
Houston, TX area
Airlie Center
Washington DC area
Airlie Center was founded in 1960 as an “island of thought,” and has provided a
unique environment for the creative exchange of ideas ever since. Situated in the
heart of the Virginia Piedmont, the Center’s campus is surrounded by hundreds of
acres of surrounding wetlands, meadows and woodlands.
Airport: Dulles International or Reagan National Airport
Website: www.airlie.com
Seascape Resort Monterey Bay
San Francisco, California area
The Seascape Resort is located just south of Santa Cruz and overlooks the
beautiful Monterey Bay. Set amid towering Monterey pines on sculpted bluffs
overlooking the Pacific Ocean, Seascape Resort provides a relaxed, friendly
atmosphere in a setting of unparalleled beauty.
Airport: San Francisco Int’l Airport or San Jose Airport
Website: www.seascaperesort.com
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Change Management Certification Course Locations
Tuition: $2100
plus venue package
Temecula Creek Inn
San Diego, California area
Temecula Creek Inn is in an ideal location between San Diego and Los Angeles. A
perfect climate, spectacular natural beauty, award winning wineries and
championship golf courses make visitors want to return to this area again and
again. Temecula Creek Inn offers a relaxed and easygoing atmosphere and
genuine hospitality.
Airport: San Diego International Airport
Website: www.temeculacreekinn.com
Sycuan Resort
San Diego, California area
Hidden in the heart of an inland valley surrounded by the “singing hills”, Sycuan
Resort is in a peaceful and unspoiled location of natural beauty. Diverse wildlife are
abundant among the striking rock formations, brush covered hills and enormous
trees. The rich history and heritage can be felt all around in 425 scenic acres.
Airport: San Diego International Airport
Website: www.sycuanresort.com
Skamania Lodge
Portland, Oregon area
Skamania Lodge, a magnificent mountain resort nestled on 175 wooded acres, is
located in the spectacular Columbia River Gorge National Scenic Area. The rustic
yet elegant, grand mountain Lodge is located just 45 miles east of Portland,
Oregon, on the Washington side of the Columbia River.
Airport: Portland International Airport
Website: http://www.skamania.com
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Change Management Certification Course Locations
Tuition: $2100
plus venue package
Peaceful Valley Ranch
Denver, CO area (Colorado Rocky Mountains)
Peaceful Valley offers a rustic Colorado experience, complete with hearty cowboy
meals, hiking and beautiful mountain views. Nestled high in the Rocky Mountains,
Peaceful Valley is a registered Dude Ranch with no cell phone access. Lodge
rooms and cabins do not have TVs.
Airport: Denver International Airport
Website: www.peacefulvalley.com
Cheyenne Mountain Resort
Denver, CO area (Colorado Springs)
Nestled against the beautiful Rocky Mountains, Cheyenne Mountain Resort offers a
peaceful escape. Enjoy the exquisite mountain backdrop and picturesque views
that this resort provides at every turn. You will feel immediately welcome as you are
greeted by the attentive and professional staff.
Airport: Denver International Airport or Colorado Springs Airport
Website: www.cheyennemountain.com
Woodlands Resort and Convention Center
Houston, Texas area
The Woodlands Resort is a place where natural beauty abounds. Conveniently
located only 25 miles from Houston but hidden in the trees amid 28,000 acres of
natural forest, you will be able to experience the finest that Texas has to offer with
exceptional customer service and beautiful accommodations.
Airport: Bush Intercontinental Airport
Website: www.woodlandsresort.com
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Change Management Certification Course Locations
Tuition: $2100
plus venue package
Grand Geneva Resort & Spa
Chicago, Illinois area
Tucked within the historic town of Lake Geneva, the Grand Geneva Resort & Spa is
a AAA Four-Diamond resort. This area is rich in history and natural beauty. Set
amidst 1,300 acres of rolling countryside, this all season Resort boasts panoramic
views and postcard perfect scenery.
Airport: O’Hare International or General Mitchell
Website: http://www.grandgeneva.com
Eaglewood Resort
Chicago, Illinois area
The Eaglewood Resort and Spa makes you feel as though you have escaped to a
relaxed and inviting haven. A AAA Four Diamond award-winning resort and Green
Seal Silver Level Certification recipient, we’re certain you will enjoy the warm décor,
pillow-top mattresses and panoramic views.
Airport: O'Hare International Airport
Website: www.eaglewoodresort.com
Villas of Grand Cypress
Orlando, Florida area
The Villas of Grand Cypress, located in the heart of central Florida, is a sanctuary of
tranquility and relaxation. The gorgeous tree lined streets lead you to 1,500
exquisitely maintained and manicured acres surround the Mediterranean styled
villas and award winning executive meeting center.
Airport: Orlando International Airport
Website: www.grandcypress.com
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Change Management Certification Course Locations
Tuition: $2100
plus venue package
Venue
Airport
Lodging and facilities costs (est)
Seascape Resort
www.seascaperesort.com
San Francisco International Airport
$1495 for complete venue meeting package
Sycuan Resort
www.sycuanresort.com
San Diego International Airport
$1190 for complete venue meeting package
Temecula Creek Inn
www.temeculacreekinn.com
San Diego International Airport
Las Angeles International Airport
$1410 for complete venue meeting package
Skamania Lodge
www.skamania.com
Portland International Airport
$1465 for complete venue meeting package
Peaceful Valley Ranch
www.peacefulvalley.com
Denver International Airport
$890 for complete venue meeting package
Cheyenne Mountain Resort
www.cheyennemountain.com
Colorado Springs Airport (20 minutes)
Denver International Airport (90 minutes)
$1299 for complete venue meeting package
Woodlands Resort
www.woodlandsresort.com
Bush Intercontinental Airport
$1390 for complete venue meeting package
Grand Geneva Resort & Spa
www.grandgeneva.com
General Mitchell Airport (60 minutes)
O'Hare International Airport (90 minutes)
$1499 for complete venue meeting package
Eaglewood Resort
www.eaglewoodresort.com
O’Hare International Airport
Midway International Airport
$1276 for complete venue meeting package
Villas of Grand Cypress
www.grandcypress.com
Orlando International Airport
$1460 for complete venue meeting package
Airlie Center
www.airlie.com
Dulles International Airport
Reagan National International Airport
$1398 for complete venue meeting package
Peaceful Valley Ranch
Colorado Rocky Mountains
Cheyenne Mountain Resort
Denver, CO area
Skamania Lodge
Portland, OR area
Seascape Resort
Monterey Bay, CA area
Grand Geneva
Chicago, IL area
Eaglewood Resort
Chicago, IL area
Airlie Center
Washington DC area
Villas of Grand Cypress
Orlando, FL area
Sycuan Resort
San Diego, CA area
Temecula Creek Inn
San Diego, CA area
Woodlands Resort
Houston, TX area
Course Dates: Email register@prosci.com or visit
www.change-management.com/change-management-training.htm to view the full course calendar
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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Prosci Global Primary Affiliates
Bringing change management to the global market
Prosci's Global Affiliate Network enables local access to certified resources for Prosci's change
management courses and materials. Contact your local Prosci Primary Affiliate for certification course
dates and venues in your area
Country / Region
Primary Affiliate
Website
Australia
Being Human
http://www.beinghuman.com.au/
Canada
AdPro
http://www.adpro.ca/
Denmark
Proacteur
http://www.proacteur.com/en-GB/Prosci.aspx
Italy
Interactive Learning Solutions
http://www.ilearning-solutions.com/it/index2.html
Middle East (GCC Countries)
Mawj-IT
http://www.mawj-it.com/change-management.aspx
South Africa
Picourseware
http://www.picourseware.co.za/cml.html
United Kingdom
CMC Partnership
http://www.cmcpartnership.com
Contact Prosci for more information about the Primary Affiliate relationship
Email register@prosci.com or call +1-970-203-9332 for more information | www.change-management.com/change-management-training.htm
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