Developments in Broadcasting & Interactive Multimedia Services An overview of trends ITU/NBTC Workshop 4 December 2014 Peter Walop International Telecommunication Union Presentation Overview 1. Defining Multimedia Services 2. Service changes o o o 3. Service anywhere & anytime Video on Demand & time shifting Video quality enhancements Business model & strategy changes o o Advertising & Subscription models Business strategy changes 2 1. Defining Multimedia Services 3 1. Defining Multimedia Services Video service with managed QoS (Semi interactive) traditional broadcast networks 1 Video service with unmanaged QoS • Interactive audio- visual services which Linear TV are intended for DTTB/Sat public distribution 2 Linear and consumption VoD • DTTB Internet (Fully interactive) combined networks 3 Linear VoD MTV 3/4G 3 Dimensions: o Linear/non-linear o Managed/un- managed QoS (Fully interactive) integrated networks 4 7 Linear VoD IPTV/HFC 5 Linear VoD Internet o 6 Linear VoD Internet Linear VoD 3/4G Broadcast/IP networks Source: ITU 4 2. Service changes 5 2. Service changes • Technological innovations Three factors driving changes in the interactive Media Telecom Interactive Multimedia Device Producers Changes of user preferences Regulations Convergence area multimedia market: o Technological innovations • o User preferences o Regulations Fundamental or evolutionary change? Source: Convergence Consulting Company 6 2. Service anywhere & anytime: more devices • With powerful AVERAGE NUMBER of SCREENS per USER and TOTAL INSTALLED (in millions) 1600 1.7 2.6 3.3 connected devices 3.6 users can consume 1400 their interactive 1200 Multimedia services 1000 Other mobile devices Mobile phones 800 • Consumers use more TVs screens to watch PCs 400 more television and 200 video services 600 0 2000 2005 2010 2011 Source: Arthur D. Little, BNP Paribas 7 2. Service anywhere & anytime: CDN TRAFFIC FORECAST by GEOGRAPHY (in TB/month) • more broadband Consumer IP traffic goes up (21% CAGR) > 60,000 Business related traffic Middle East and Africa (18% CAGR) 50,000 Latin America 40,000 • Networks (CDNs) Central and Eastern Europe 30,000 Western Europe 20,000 Asia Pacific 10,000 North America 0 2013 2014 2015 2016 2017 2018 Content Delivery designed to carry video • Globally 55% of all Internet traffic will be carried by CDNs by 2018 Source: Cisco Visual Networking Index 8 2. Service anywhere & anytime: more leisure time LEISURE TIME SPENT per CATEGORY on AVERAGE DAY (in minutes) • free hour, 30 minutes goes into watching Watching TV 18 television 17 Socializing and communicating 25 19 168 20 For every additional • All UK TV viewing = all Reading time spent on all social Particpating in sports, excercise and recreation networks worldwide Playing games; using computer for leisure (6.5 billion hours) Relaxing and thinking 39 Other leisure activities • Leisure and technology intertwined in several ways Source: American Time Use Survey, 2013 9 2. Service anywhere & anytime: MINUTES of MEDIA CONSUMPTION per DAY (8-18 YR-OLDS) 600 500 • Multi-tasking is not new • 458 700 more multi-tasking Multi-tasking is extended to more 381 379 Movies Print 400 Video games 300 Computer 200 Music TV devices • Most multi-tasking is media stacking (and not meshing) 100 0 1999 2004 2009 Source: The Economist, 2010 10 2. Service anywhere & anytime: MINUTES of MEDIA CONSUMPTION per DAY (8-18 YR-OLDS) • little media-meshing A small percentage of media meshing involves activities directly related to TV programs (i.e. 26% 38% None other then chatting Media mesher only about program) Media mesher & stacker Media stacker only • Meshing activities can potentially result in new 30% 6% revenues stream or extra customer loyalty Source: Ofcom, 2013 11 2. Video on Demand: little impact (yet?) Share of Time Played on Mobiles and Tablets Combined • global demand for VOD is on the rise, 25.00% especially on mobile 20.00% devices like 15.00% smartphones and tablets 10.00% • 5.00% This trend is also observed in the Asia Feb-14 Dec-13 Oct-13 Aug-13 Jun-13 Apr-13 Feb-13 Dec-12 Oct-12 Aug-12 Jun-12 Apr-12 Feb-12 Dec-11 Oct-11 Aug-11 0.00% Pacific region Source: OOYALA Global Video Index Q1 2014 12 2. Video on Demand: little impact (yet?) • Average Watching Time (in mins) per Type of Content Customer retention is much longer for live content than for VOD Connected TV type of services Mobile Live VOD Tablet • implied advertising value of live content is significantly larger Desktop than for VOD 0 10 20 30 40 50 60 Source: OOYALA Global Video Index Q1 2014 13 2. Video on Demand: little impact (yet?) FREQUENCY of VIEWING LINEAR TELEVISION SERVICE by DEVICE • On connected TV sets traditional viewing remains strong Smart TV set at home • 88% Daily using VOD services is Weekly to catch-up TV Monthly broadcasts Less often/never Main TV set at home • 88% Most cited reasons for Connected sets on the rise and standardization 0% 20% Source: Ofcom, 2013 (adapted) 40% 60% 80% 100% of apps will result in more VOD consumption 14 2. Time shifting: little impact (yet?) TIME SHIFTING VIEWING and NUMBER of DVRS (% of all homes) • uptake of DVRs and 80% time shifting 70% 63% 60% • 67% 50% 42% 40% 30% DVR take-up Time-shifted viewing 29% behavior • 4% 2% 2007 2008 Source: BARB, 2013 Time shifted viewing increased 22% in one 18% 10% 0% OTT/IPTV functionality may change viewing 55% 20% Disparity between the 6% 2009 7% 9% year when broadband 10% available (Australia) 2010 2011 2012 • Households get smaller 15 2. Video enhancements: UHDTV and 3D GLOBAL SALES FORECAST for 4K UHDTV SETS (in millions) • Device producers set the market, broadcasters and 70 distributors to catch up 60 • 50 UHDTV1 bandwidth requirements vary from 40 40 to 15 Mbit/s 30 • 20 Broadband availability limits OTT deployment: 10 0 2013 2014 Source: NPD DisplaySearch (adapted) 2015 2016 2017 • o Encoding efficiency o Transport efficiency Setting the market can be a gamble: 3D? 16 3. Business models & strategy 17 3. Advertising model: FTA TV still strong • GLOBAL MEDIA ADEX (in million USD) TV: no other medium offering equivalent reach and quality 500,000 450,000 400,000 Video Games 350,000 Consumer magazines 300,000 Out-of-home 250,000 Digital/Internet 200,000 Cinema 150,000 Newspapers 100,000 Audio Television 50,000 2007 2008 2009 2010 2011 2012 McKinsey, 2013 Global Media report • Advertising / Free-to-Air (FTA) model needed for content diversity • On average 50 TV ads viewed per day! • Forecasts all point upwards, shift to Internet 18 3. Subscription model: impact limited (yet?) GROWTH of VIEWERSHIP and NUMBER of FEATURE FILMS of TOP-5 BROADCASTERS 10.5% 10.4% 10.5% o 10.0% 9.9% 9.4% 9.8% 9.9% 9.4% ‘Netflix’ and ‘non- % of viewership Netflix’ households 8.8% 8.0% 7.5% 2008 TiVo research: no difference between % of broadcast hours with films 9.0% 8.5% However impact seems limited (yet): 10.1% 9.5% Broadband availability will facilitate OTT offers • 11.0% 10.5% • 2009 2010 2011 Source: European Audiovisual Observatory, 2013 2012 • o Media stacking o Multi-play offers Strategic response: more feature films? 19 3. Business strategy: multi-play and eco systems • MARKET SHARES of CONNECTED TV PRODUCERS 4% and OTT providers • 4% 2% 1% Sony 41% LG • Multi-play and building Panasonic eco-systems: locking-in Philips clients or offering QoE? Sharp Technika 16% Eco systems around connected TV sets Samsung 14% Multi-play also by ISPs o offers? Other o 18% Unbundling IPTV Enforcing standards for TV apps? Source: Ofcom, 2013 20 3. Business strategy: Multi-screen Online Video Viewer Engagement for Selected AP Countries • have for broadcasters • 90% ‘2nd Screen’ is a must 80% Audience engagement and advertising 70% analytics to maximize 60% Singapore 50% Philippines 40% India 30% Vietnam 20% the revenue opportunity • ‘Media meshing’ can help ad exposure on first screen 10% 0% 1/4 complete 1/2 complete 3/4 complete complete Source OOYALA Video Index Q1 2013, adapted 21