Quick Reference Guide
IT/ATCS Learning Series
7900 Series VoIP Phone
Basic Features
Note: The display screen will change to sleep mode when not in
use. To activate the screen, lift the receiver, or press the Display
button to the right of the softkeys.
Transfer a Call
1. During a call, press the Transfer softkey.
Note: Press the Resume softkey to return to the original call.
2. Dial the target number
Place an Internal Call
• Lift the handset and dial the 5 digit number.
3. Press Transfer again to complete the transfer.
Note: Press the EndCall softkey to cancel the transfer.
• Press the Speaker button and dial the 5 digit number.
• Press the New Call softkey and dial the 5 digit number
• To place a missed, received or placed call, press the Directory
button, scroll to Missed Calls, Received Calls, or Placed
Calls, scroll to a listing, press the Dial softkey and lift the
handset.
• To dial the last number called, press the Redial softkey to
activate the speakerphone, or lift the handset and press the
Redial softkey.
Forward Calls
1. Press the CFwdALL softkey.
2. Enter a target number.
Note: Press the CFwdALL softkey to cancel call forwarding.
Mute a Call
• Press the Mute button.
Place a Local Call
Dial 6 and the local number.
Place a Long Distance Call
1. Dial 8, 1, (Area code) and the number.
• To turn off mute, press the Mute button again.
Switch Handset and Speaker
• Handset to speaker - press the Speaker button and hang up
the handset.
• Speaker to handset - lift the handset.
2. Enter your long distance code.
3. Press the # key to expedite the call.
Answer a Call
• Lift the handset, or press the Speaker button.
• While on a call, press the Answer softkey to answer a second
call (the first call is placed on hold). After you hang up the
second call, press the Resume softkey to access the first call
again.
Volume Control
1. Press the up or down Volume button to increase or decrease
the volume of the device you are currently using (handset,
headset or speaker).
2. Press the Save softkey to save the setting.
Ring Sound
1. Press the Settings button.
End a Call
• Hang up the handset.
• If using the speaker, press the Speaker button.
• Press the End Call softkey.
Place a Call on Hold
• During an active call, press the Hold softkey.
• To resume the call, press the Resume softkey.
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2. Scroll to highlight User Preferences and press the Select
softkey.
3. Scroll to highlight Rings and press the Select softkey.
4. Scroll to highlight ring option 1 or 2 and press the Select
softkey.
5. Scroll to highlight a ring and press the Play softkey to hear
the ring.
6. Scroll to the ring you want to use and press the Select softkey.
7. Press the Save softkey.
8. Press the Exit softkey to exit.
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Quick Reference Guide
IT/ATCS Learning Series
Basic 7900 Series VoIP Phone Features cont.
Divert a call to Voice Messages
• Press the iDivert softkey on an incoming call to divert it to
voice messages.
Do Not Disturb
Voice Messages
Additional voice message options that you can manage online
are available in the Voice Message Option Guide at
www.emich.edu/training/voicemessage/content/index.php
Following are steps to access voice messages (on, or off campus) at 7-xxxxx, or 2-xxxx numbers.
• Press the DND softkey to turn of the ring tone and to divert
all calls to voice messages.
Display Screen Brightness
Access Messages on Your Phone
Access messages for 7-xxxx, or 2-xxxx numbers from your
phone:
1. Press the Settings button.
1. Press the Messages button.
2. Scroll to highlight User Preferences and press the Select
softkey.
2. Enter your PIN.
3. Scroll to highlight Brightness and press the Select softkey.
3. Press ‘1’ to access new messages, or ‘3’ and then ‘1’ for saved
messages.
4. Press the Up or Down softkey as desired.
5. Press the Save softkey.
Access Messages from Another Phone
6. Press the Exit softkey to exit.
Background Images
Access messages for 7-xxxx, or 2-xxxx numbers from a
different Cisco phone:
1. On-campus dial your 5 digit number (7-xxxx, or 2-xxxx).
1. Press the Settings button.
2. Press the (*) key when voice mail answers.
2. Scroll to highlight User Preferences and press the Select
softkey.
3. Enter your ID number (5 digit number) and the (#) key.
3. Scroll to highlight Background Images and press the Select
softkey.
5. Press ‘1’ to access new messages, or ‘3’ and then ‘1’ for saved
messages.
4. Enter your PIN and the (#) key.
4. Press the Up or Down navigation button.
5. Press the Save softkey.
6. Press the Exit softkey to exit.
Access Help
Access messages for 7-xxxx, or 2-xxxx numbers from an
off-campus phone:
1. Off-campus dial the following:
7-xxxx numbers - your 10 digit number (734-487-xxxx)
2-xxxx numbers - 734-487-3500
1. Press the help button (?) and wait for the menu.
2. Press the (*) key when a voice answers.
2. Scroll to a category and press the Select button.
3. Enter your ID number (5 digit number) and the # key.
3. Scroll to a topic and press the Select button.
4. Enter your PIN and the (#) key.
Note: If you need to move your phone to a new location
please contact the Help Desk at (734) 487-2120.
5. Press ‘1’ to access new messages, or ‘3’ and then ‘1’ for saved
messages.
Additional Resources
To access Online Call Manager, where you can set up features
such as speed dialing, online call forwarding and do not disturb
options, go to:
www.emich.edu/training/voip/content/index.php.
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