LAWYERS TO THE TRAVEL AND LEISURE INDUSTRY www.klng.com Winter 2006 Travellers’ Checks ABTA v CAA In our Summer edition of Travellers' Checks we reported, in detail, on the ABTA v CAA High Court decision. By way of summary, at issue in the High Court case were the circumstances in which a travel agent is obliged to have an ATOL. At the heart of the dispute between ABTA and the CAA was the definition of "package" for the purposes of the Civil Aviation (Air Travel Organisers' Licensing) Regulations 1995 as amended in 2003 (the "ATOL Regulations"). The High Court found that the definition of "package" in the ATOL Regulations contemplated that a travel agent could sell or offer to sell to the consumer component parts (transport, accommodation and other tourist services) outside a package, and that to amount to a package the component parts had to be sold at an "inclusive" price. Mr Justice Goldring said that the sale or offer for sale of the component parts at a price which is not "inclusive" means that what is sold is not a package. The ordinary and natural meaning of the word "inclusive" connoted more than a mere arithmetical total of the component parts of the price. The sale of a package at an inclusive price required the components to be bought and paid for as a whole. The word "prearranged" in the definition of package Welcome to the Winter edition meant that the combination could be put together at any time up to the sale, that the consumer could wholly dictate the component parts of the package and that advice or information from the travel agent was not necessary for something to be pre-arranged. In light of that interpretation of the ATOL Regulations by the CAA, Mr Justice Goldring found that Guidance Note 26 was wrong to a degree that required it to be quashed. Following the High Court hearing, the CAA sought and received permission to appeal the decision. The appeal case took place on 26 and 27 June 2006 and judgment was handed down on 17 October 2006. The Court of Appeal dismissed the CAA's appeal. In his conclusion, Mr Justice Chadwick described the objective of Guidance Note 26 as admirable, but said "I am satisfied the guidance note was misleading or potentially misleading" and ordered that Guidance Note 26 be withdrawn. Mr Justice Chadwick commented that in many cases, the price of a combination of services sold as a package would not be the aggregate of the prices for which the components within the combination would have been sold or offered for sale, if each component had been sold or offered for Welcome to the Winter edition of Travellers' Checks. In this edition we have focused on the recent decision from the Court of Appeal concerning R (the Association of British Travel Agents Ltd) v Civil Aviation Authority & Secretary of State for Trade and Industry [2006] EWCA Civ 1299. It is anticipated that the decision will have far reaching effects on the travel industry and, therefore, every travel company should consider the impact it may have on their business. Contents ABTA v CAA 1 Happy Christmas 4 Who to contact 4 Travellers’ Checks Mr Justice Chadwick went on to conclude that for the purposes of the ATOL Regulations, agents should not be deemed as selling package holidays where flight accommodation is made available as one of a number of services sold or offered for sale separately (albeit at the same time). If the agent has informed the customer that the cost of flights will be £X, the cost of accommodation will be £Y and the cost of transfers will be £Z; and has explained to the customer that he can purchase any one or more of those services, as he chooses, without any need to purchase the others, there would be little doubt that the services are not offered for sale as a prearranged combination and at an inclusive price. sale as a separate service outside the combination. For example, some of the components (e.g. the services of the organiser’s local representative) would probably not be available as a separate service outside the combination. Or it may be because some of the components can be provided more cheaply if provided in conjunction with other components - the hotel may provide a courtesy airport transfer service. Or it may be that, in order to sell the package, the organiser will price attractively: the organiser will offer the package of services at a price which is below the aggregate of the prices which would be charged if the components had been sold separately. In these cases, Mr Justice Chadwick did not envisage difficulty in reaching the conclusion, on the facts, that the components (including flight accommodation) are being sold as a pre-arranged combination and at an inclusive price. They are, therefore, a package within the definition of the Package Travel, Package Holidays and Package Tours Regulations 1992 (the 2 WINTER 2006 “Package Travel Regulations”). Mr Justice Chadwick stated, however, that the more difficult cases are those in which the price for the whole is equal to the aggregate of the prices for which the components would have been sold or offered for sale separately. If, for example, the components are offered for sale as a pre-arranged combination – albeit that the components are not combined (and, perhaps, not all identified) until the moment when the parties reach an agreement and conclude the contract – then the price for the combination will be “an inclusive price” notwithstanding that it may have been calculated, arithmetically, by aggregating the prices of the components. He concluded that the test of whether travel services are sold as a package is a factual one and should be considered on a case by case basis. The question was simple: are the services being sold or offered for sale as components of a combination, or are they being sold as separate components, but at the same time? In addition, Mr Justice Chadwick said that if the customer entered into separate contracts for a flight, accommodation and transfers and, having received three separate invoices, the customer were to pay the three invoices with a single cheque, the position would be the same. There would have been no sale of a prearranged combination of components at a single inclusive price. Rather, there would have been three separate sales of independent services, the aggregate of the prices payable for the three separate services being satisfied by a single payment. If the arrangements would otherwise be a “package” – because the services are sold or offered for sale as components of a prearranged combination and at an inclusive price – the substance of the arrangements is not altered by invoicing the components separately. But, if the arrangements would not otherwise be a “package” – because the services are, in fact, sold or offered for sale separately – separate billing merely www.klng.com reflects the substance of the arrangements. The most that could be said is that composite billing might be evidence (in the particular case) that the services had been sold as a package. Mr Justice Chadwick concluded that the principle is not in doubt: "If the services are sold or offered for sale as components of a combination, there is a package: if they are sold or offered for sale separately but at the same time, there is no package. The question whether they are sold as components of a combination - or separately but at the same time - is a question of fact." Implications Given that the case turns on the very definition at the heart of the The Package Travel Regulations - the meaning of a "package" - it certainly has the capacity to have far reaching effects. Companies could, for example, restructure their businesses and reduce their overhead costs by moving from a tour operating model to an agency model. Tour operators could sell flights, accommodation and other services separately rather than as part of a pre-arranged package. Many people in the travel industry think that this crucial decision highlights that the ATOL Regulations no longer meet the need for consumer protection in today's market. The CAA's own figures show that the proportion of leisure air travellers benefiting from the protection given by the ATOL scheme is at its lowest since 1997 and falling steadily as growing numbers of travellers buy travel services from outside the regulated sector. compliance costs of the ATOL Regulations and over 18 million travellers choose to buy from these companies. This undoubtedly creates a significant competitive imbalance and a considerable cost disadvantage for many ATOL holders. The effect of this judgment may be that the imbalance can be redressed. Next steps Would you like advice on the possible effect of this judgment on your business? Are you thinking about changing the way in which you advertise and sell flights, accommodation and other services to take advantage of reduced regulatory burden? If so, we would be pleased to advise. You should contact Cynthia Barbor or Laura Harcombe. In addition, airlines and non-package tour operators operating outside of the regulated system are not faced with the WINTER 2006 3 Travellers’ Checks Travellers’ Checks Happy Christmas! Please note that this year we will not be hosting a Christmas lunch. Instead, we will be making a donation to Tourism for All UK. Tourism for All UK is a national registered charity which provides: information to people with disabilities and older people on accessible accommodation and other tourism services; expertise and support to the tourism and hospitality sector to provide accessible services for all; and a network for organisations and individuals who wish to support its objectives. Its aim is to be the centre of expertise on accessible tourism, helping the tourism industry to create a world-class tourism experience for all and working with policy makers to ensure that policies concerned with and affecting Tourism for All are considered and are coherent and coordinated. To find out more please visit www.tourismforall.org.uk. We wish you all a peaceful and prosperous holiday. Who to Contact Kirkpatrick & Lockhart For further information contact Nicholson Graham LLP Cynthia Barbor cbarbor@klng.com T: +44 (0)20 7360 8170 110 Cannon Street Laura Harcombe lharcombe@klng.com T: +44 (0)20 7360 8186 London EC4N 6AR www.klng.com T: +44 (0)20 7648 9000 F: +44 (0)20 7648 9001 Kirkpatrick & Lockhart Nicholson Graham (K&LNG) has approximately 1,000 lawyers and represents entrepreneurs, growth and middle market companies, capital markets participants, and leading FORTUNE 100 and FTSE 100 global corporations nationally and internationally. K&LNG is a combination of two limited liability partnerships, each named Kirkpatrick & Lockhart Nicholson Graham LLP, one qualified in Delaware, U.S.A. and practicing from offices in Boston, Dallas, Harrisburg, Los Angeles, Miami, Newark, New York, Palo Alto, Pittsburgh, San Francisco and Washington and one incorporated in England practicing from the London office. 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