PDSLJApr2007 4/24/07 12:27 PM Page 3 PRIVACY & DATA SECURITY LAW JOURNAL VOLUME 2 NUMBER 5 APRIL 2007 HEADNOTE: RFID Steven A. Meyerowitz 389 THIS AD BROUGHT TO YOU BY RFID: THE RFID DEBATE JUST GOT MORE COMPLEX PART ONE: THE TECHNOLOGY AND ITS IMPACT ON INDUSTRY Catherine Meyer and Erin Fonté 391 A CIVIL LITIGATOR’S GUIDE TO THE COMPUTER FRAUD AND ABUSE ACT Julia J. Rider 403 ATTORNEY/CLIENT PRIVILEGE WAIVER REQUESTS: CHARGING CORPORATIONS UNDER THE MCNULTY MEMORANDUM Kirsten V. Mayer 416 ALLEGED VIOLATIONS OF LAWS PROTECTING PRIVACY: WILL GENERAL LIABILITY INSURANCE PAY? Timothy P. Law and John N. Ellison 430 RECENT DECISIONS REGARDING EMPLOYEE EMAIL HIGHLIGHT NEED FOR EFFECTIVE ELECTRONIC COMMUNICATIONS POLICIES Kristin D. Sostowski 435 HOW THE NEW ELECTRONIC DISCOVERY RULES AFFECT YOUR BUSINESS Mark E. Schmidt and Tiffany L. Wohlfeil 440 E-DISCOVERY: THREE MAJOR CHALLENGES FOR EMPLOYERS Philip L. Gordon and Hillary R. Ross 446 REVISED CHILDREN’S TELEVISION RULES NOW EFFECTIVE Mace J. Rosenstein and Tarah S. Grant 452 LIMITING LIABILITY FOR INFORMATION ON CREDIT AND DEBIT CARD RECEIPTS Robert E. Feyder, Paul W. Sweeney, Jr., and Melanie Hibbs Brody 458 CALIFORNIA SUPREME COURT CONSTRUES SECTION 230 Jennifer L. Peterson 462 CIVIL UNIONS PROTECTED AND DISCRIMINATION BARRED IN NEW JERSEY David I. Rosen and Steven J. Friedman 468 RECENT DEVELOPMENTS IN EU EMPLOYEE DATA PRIVACY LAW Sebastien Ducamp, Cheryl Tama Oblander, and Heather Benno 473 CURRENT DEVELOPMENTS: PUT TO THE TEST: E-MAILS, DISCOVERY, AND THE CONTINUING SAGA OF MORGAN STANLEY Christopher J. Volkmer 478 PDSLJApr2007 4/24/07 12:27 PM Page 4 EDITOR-IN-CHIEF Steven A. Meyerowitz President, Meyerowitz Communications Inc. MANAGING EDITOR Adam McNally BOARD OF EDITORS Michael P. Carlson Faegre & Benson LLP Michael Cohen Wolf Block Schorr & SolisCohen V. Gerard Comizio Thacher Proffit Wood, LLP Michael A. Gold Jeffer Mangels Butler & Marmaro LLP Andrew J. Graziani Hogan & Hartson L.L.P. Benjamin S. Hayes Accenture Gary A. Kibel Davis & Gilbert LLP Satish M. Kini Goodwin Procter LLP Sharon R. Klein Pepper Hamilton LLP Rodney D. Martin Warner Norcross & Judd LLP Catherine D. Meyer Pillsbury Winthrop Shaw Pittman LLP Adam C. Nelson IBM Security & Privacy Services Jeffrey D. Neuburger Brown Raysman Millstein Felder & Steiner LLP Scott M. Pearson Stroock & Stroock & Lavan LLP Kenneth Rashbaum Sedgwick, Detert, Moran & Arnold LLP William M. Savino Rivkin Radler LLP Gregory P. Silberman Kaye Scholer LLP Thomas J. Smedinghoff Wildman, Harrold, Allen & Dixon LLP COLUMNISTS: IDENTITY THEFT AND CONSUMER PROTECTION Peter Katz Day, Berry & Howard LLP NEW DEVELOPMENTS Christopher J. Volkmer Winstead P.C. STRATEGIC PLANNING Adam Petravicius Jenner & Block LLP THE STRATEGIC FRONT Martin Abrams Hunton & Williams LLP. TRADE SECRETS Jeffrey W. Post Fredrikson & Byron P.A. Christopher Wolf Proskauer Rose LLP The PRIVACY & DATA SECURITY LAW JOURNAL is published monthly by Sheshunoff Information Services Inc., 1725 K St., N.W., Suite 700, Washington, D.C. 20006, Copyright © 2007 ALEXeSOLUTIONS, INC. All rights reserved. No part of this journal may be reproduced in any form—by microfilm, xerography, or otherwise—or incorporated into any information retrieval system without the written permission of the copyright owner. For permission to photocopy or use material electronically from the Privacy & Data Security Law Journal, please access www.copyright.com or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For subscription information and customer service, call 1-800-5722797. Direct any editorial inquires and send any material for publication to Steven A. Meyerowitz, Editor-inChief, Meyerowitz Communications Inc., 10 Crinkle Court, Northport, NY 11768, SMeyerow@optonline.net, 631-261-9476 (phone),631-261-3847 (fax). Material for publication is welcomed—articles, decisions, or other items of interest to bankers, officers of financial institutions, and their attorneys. Although the utmost care will be given material submitted, we cannot accept responsibility for unsolicited manuscripts. Unless specifically noted, no statement in this Journal should be attributed to a specific editor, an editor’s firm or company, or the board of editors as a whole. POSTMASTER: Send address changes to the Privacy & Data Security Law Journal, Sheshunoff Information Services Inc., 1725 K St., N.W., Suite 700, Washington, D.C. 20006. PDSLJApr2007 4/24/07 12:28 PM Page 458 Limiting Liability for Information on Credit and Debit Card Receipts ROBERT E. FEYDER, PAUL W. SWEENEY, JR., AND MELANIE HIBBS BRODY As the authors explain, federal law prohibits certain information from being printed on electronically generated credit and debit card receipts; they also discuss how businesses can limit their liability risks. n December 4, 2003, Congress passed the Fair and Accurate Credit Transactions Act of 2003 (“FACTA”),1 which amended the Fair Credit Reporting Act (“FCRA”). The stated purpose of FACTA was “To amend the Fair Credit Reporting Act, to prevent identity theft, improve resolution of consumer disputes, improve the accuracy of consumer records, make improvements in the use of, and consumer access to, credit information, and for other purposes.”2 In particular, FACTA amended Section 605 of the FCRA3 by adding a subsection entitled “Truncation of Credit Card and Debit Card Account Numbers.”4 Section 1681c(g) prohibits all persons and entities that accept credit cards and debit cards for business transactions from printing “more than the last 5 digits of the card number or the expiration date upon any receipt provided to the cardholder at the point of sale or transaction.” (the “Truncation Requirements”).5 O The authors, attorneys with K&L Gates, can be reached at robert.feyder@klgates.com, paul.sweeney@klgates.com, and melanie.brody@ klgates.com, respectively. 458 PDSLJApr2007 4/24/07 12:28 PM Page 459 LIMITING LIABILITY FOR INFORMATION ELECTRONICALLY PRINTED RECEIPTS The Truncation Requirements apply only to electronically printed receipts and not to transactions where the credit card or debit card account number is solely recorded by handwriting or by an imprint or copy of the card.6 Section 1681c(g) became effective on December 4, 2004 as to cash registers or other machines or devices that electronically print receipts for credit card or debit card transactions (“Electronic Printing Machines”) that were first put into use on or after January 1, 2005. For Electronic Printing Machines that were in use prior to January 1, 2005, Section 1681c(g) became effective on December 4, 2006. DAMAGES For each act of willful noncompliance with the Truncation Requirements, credit card and debit card users may recover, upon proof of loss, actual damages (e.g., loss incurred by the cardholder as a result of identity theft) sustained as a result of the willful noncompliance or, without proof of loss, damages of not less than $100 and not more than $1,000.7 In addition, punitive damages and attorneys’ fees may be recoverable.8 The federal circuit courts of appeal are currently split on the standard for “willfulness” under the FCRA. In Reynolds v. Hartford Fin. Servs. Group, Inc.,9 the Ninth Circuit held that a defendant may be found liable for “willfully” violating the FCRA upon a finding of reckless disregard for the FCRA’s requirements, absent a finding that the defendant knew its conduct violated the FCRA. This holding is consistent with Third Circuit case law, which also allows the award of punitive damages against a defendant under the FCRA if the defendant “either knowing[ly]” adopted a policy “in contravention of the rights possessed by consumers pursuant to the FCRA or in reckless disregard of whether the policy contravened those rights.”10 In contrast, the Seventh Circuit has held that “willfulness” requires actual knowledge on the part of the defendant that the conduct violated FCRA.11 Other circuits have a similar “actual knowledge” standard.12 As 459 PDSLJApr2007 4/24/07 12:28 PM Page 460 PRIVACY & DATA SECURITY LAW JOURNAL a result of this circuit conflict, the United States Supreme Court has granted a petition for certiorari in two cases involving this issue. Oral argument was heard on January 16, 2007. It is likely that this circuit conflict will be resolved in the early summer of 2007. For each act of negligent noncompliance with the Truncation Requirements, credit card and debit card users may only recover, upon proof of loss, actual damages sustained as a result of the negligent noncompliance and reasonable attorneys’ fees.13 STATE STATUTES A number of states, including California, have enacted statutes containing similar Truncation Requirements. For example, California Civil Code Section 1747.09 prohibits any person or entity that accepts credit or debit cards for business transactions from printing more than the last five digits of the credit or debit card number or the expiration date on the receipt provided to the cardholder. Like its FACTA counterpart, Section 1747.09 does not apply to the recordation of credit card or debit card numbers by handwriting or by imprint.14 Visa and MasterCard, moreover, also have their own Truncation Requirements and penalties. Businesses that fail to comply with federal and state Truncation Requirements risk enforcement actions by federal and state agencies, including the Federal Trade Commission and states’ attorneys general, as well as individual and class action lawsuits brought by cardholders. Indeed, a number of such class action lawsuits were filed in federal courts soon after December 4, 2006, the date FACTA became effective as to Electronic Printing Machines in use prior to January 1, 2005. As a defendant in a class action lawsuit, a noncompliant business could face potential exposure in the multi-million dollar range, depending on the size of the class and the nature of the violations (e.g., whether the noncompliance was willful or negligent). In addition, Visa and MasterCard may assess penalties on noncompliant businesses and terminate their ability to accept and process credit cards. 460 PDSLJApr2007 4/24/07 12:28 PM Page 461 LIMITING LIABILITY FOR INFORMATION NOTES 15 U.S.C. §1601 et seq. See Preamble to Public Law 108-159 (December 4, 2003). 3 15 U.S.C. § 1681c. 4 15 U.S.C. § 1681c(g). 5 15 U.S.C. § 1681c(g)(1). 6 Id. at § 1681c(g)(1). 7 11 U.S.C. § 1681n(a)(1). 8 11 U.S.C. § 1681n(b)(2)-(3). 9 435 F.3d 1081, 1099 (9th Cir. 2006). 10 See Cushman v. Trans Union Corp., 115 F.3d 220, 227 (3d Cir. 1997). 11 See Ruffin-Thompkins v. Experian Info. Sys., Inc., 422 F.3d 603, 610 (7th Cir. 2005); Wantz v. Experian Info. Solutions, Inc., 386 F.3d 829, 834 (7th Cir. 2004). 12 See, e.g., Phillips v. Grendahl, 312 F.3d 357, 370 (8th Cir. 2002); Dalton v. Capital Associated Indus., Inc., 257 F.3d 409, 418 (4th Cir. 2001); Cousin v. Trans Union Corp., 246 F.3d 359, 372 (5th Cir. 2001); Duncan v. Handmaker, 149 F.3d 424, 429 (6th Cir. 1998). 13 11 U.S.C. § 1681o(a)(1)-(2). 14 Note that subject to certain exceptions, FCRA Section 625 preempts state laws “with respect to any subject matter regulated under” FCRA Section 605. Because FCRA Section 605 contains credit and debit card truncation requirements, state laws containing similar requirements are in many cases preempted. 1 2 461