Focal Point: Name/organization/entity: Mario Maniewicz, Chief POL Department, BDT, ITU, Switzerland Phone number: +41 22 730 5421 Email: mario.maniewicz@itu.int ITU-D/TDAG10-15/29Rev1-E Page 2 Telecommunication Development Sector Telecommunication Development Advisory Group Meeting Geneva Original: English For action SOURCE Telecommunication Development Bureau TITLE Proposed updated Roadmap for ITU in its role as lead facilitator and implementer for Action Line C6 in the implementation of WSIS up to 2015 1. Introduction This document contains an updated draft of the Roadmap prepared as part of the ITU role as lead facilitator for Action Line C6 in the facilitation and implementation of WSIS up to 2015. A previous version of this document was presented at the 2010 TDAG meeting. The Roadmap framework (Table) was discussed and agreed upon by the WG-WSIS at its 14th Meeting in February 2009. This Roadmap is a living document that is updated regularly. In an on-going process, clear objectives, measurable targets and performance indicators are developed. The Roadmap is prepared by the Telecommunication Development Bureau (BDT) in coordination with the General Secretariat (SG), the Telecommunication Standardization Bureau (TSB), and the Radiocommunication Bureau (BR). 2. ITU-D major activities related to Action Line C6: the enabling environment Facilitation activities 1. Action line C6 encompasses economic, social and technological issues for policy support and legislative changes to maximize the benefits of the Information Society. 2. Since May 2008, ITU has been acting as the lead facilitator for this Action Line building upon its regular work carried out within the framework of the BDT Programme 3: Enabling environment, in close collaboration with BDT Programme 2: Cybersecurity, ICT Applications and IP-based networkrelated issues. 3. ITU organized the 4th WSIS Facilitation Meeting in May 2009 with the main task of identifying strategies for further implementation of this Action Line. Stakeholders reached a consensus that a platform for sharing best practices by all stakeholders can be a viable driver of WSIS implementation of the enabling environment for the years to come. For more detail see the WSIS C6 portal and the meeting report 4. Following tradition, ITU organized the 6th meeting on WSIS Action Line C6 the 16th May 2011. The meeting was organized as an interactive panel discussion, involving multiple stake-holders including national governments, regulators, industry, civil society and international organizations. Discussions explored the advantages and challenges of cloud computing technology to governments, industry and other ICT stakeholders, focusing on how it can help companies especially SMEs to reduce their IT costs and governments to provide services to populations at lower costs. The panel addressed the challenges linked to the legal and regulatory issues of cloud computing which are very specific in terms of competition (oligopoly), interoperability, sovereignty, privacy and security. \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx ITU-D/TDAG10-15/29Rev1-E Page 3 Implementation Activities 1. ITU continues to assist Member States and Sector Members in developing a pro-competitive policy and regulatory framework for telecommunications/ICTs. More specifically, through BDT Programmes 3 Enabling Environment (http://www.itu.int/ITU-D/treg/index.html andhttp://www.itu.int/ITUD/finance/). ITU has undertaken numerous activities that foster the development of an enabling environment worldwide including information sharing, creation of tools for effective regulation and economics and finance, national and regional assistance, and creation of training materials and opportunities. Some of these ongoing activities include: a. The 11th edition of Trends in Telecommunication Reform 2010/11: Enabling Tomorrow’s Digital World was published in March 2011. The 10th edition of Trends in Telecommunications Reform 2009: Hands –on or hands-off? Stimulating growth through effective ICT regulation was published in 2010. b. The ICT Regulation Toolkit, developed by ITU in partnership with the World Bank/infoDev, assists regulators in developing effective regulatory frameworks by sharing information on key regulatory issues and best practices. In 2010, module 1: Overview: Regulating the Telecommunications Sector and parts of module 2: Competition and Price Regulation were updated. The overall Module 2 and Module 6: Legal and institutional Framework are currently being enhanced. th c. The 10 Global Symposium for Regulators (GSR) was held from 10-12 November 2010 in Dakar, Senegal. The overall theme of the event was Enabling Tomorrow’s Digital World. The GSR produced best practice guidelines which focused on enabling open access. . To better engage industry in the planning of future policy and regulatory reforms, the GSR was accompanied by the Global Industry Leaders Forum (GILF) on 9 November 2010. d. The 11th Global Symposium for Regulators (GSR) will be held from 21 to 23 September 2011 in Armenia City, Colombia. The theme of the event will be Smart Regulation for a Broadband World. The GSR will be preceded on 20 September 2011 by the 4th edition of the Global Industry Leaders Forum (GILF) e. The ITU organized the Eleventh Forum on Telecommunication/ICT Regulation and Partnership in Africa (FTRA-2010) that was held in Banjul, the Gambia from 12-14 July 2010.The theme of the FTRA-2010 was Fiber Optic broadband and sharing the capacity and open access principles to achieve Connect Africa Goal 1. Partnership and regulatory challenges f. The twelfth Forum on Telecommunication/ICT Regulation and Partnership in Africa (FTRA2011) was organized by ITU in Kigali, Republic of Rwanda, from 13 to 15 June 2011 under the theme of Cloud computing, new developments of ICTs. g. A series of regional regulatory meetings, workshops, training events and direct assistance activities were organized in 2010 and 2011. An Executive-level training for Heads of Regulatory Authorities on the strategic impact of cost modeling and dispute resolution mechanisms will be organized in Geneva, Switzerland, 27-28 June 2011. The Workshop on Taxation of telecommunications services and related products will be organised in Geneva, Switzerland, 1-2 September 2011. A number of trainings were carried out in coordination with the ITU Academy programme and the Centre of Excellence Network initiative (CoE) to ensure the enabling environment on policy & regulation and economic and finance issues worldwide. In this framework training courses were developed for experts from national regulatory authorities and operators on 3G mobile network cost modeling (Level I and Level II). h. ITU continues to maintain the World Telecommunication Regulatory Database, which can be accessed from the ICT Eye, as well as the TREG website and the Global Regulators' Exchange (G-Rex), a password-protected online discussion forum reserved for regulators and policymakers. ITU also manages the ICTdec regulatory decisions clearinghouse, a one-stop access point to decisions originating from ICT decision making bodies developed in partnership with the World Bank. A recent development of the ICTdec platform allows decision making bodies from around the world to upload directly their decisions in the database. The system is available in all six ITU working languages. Programme 3 maintains the Tariffs Policies database focusing on trends in the application of Tariff Policies related to pricing, cost/tariff models, tariff rebalancing, interconnection charges, price control for traditional and advanced services. This database can also be accessed from the ICTEye. 2. ITU undertook various capacity-building activities, training and seminars to promote an enabling environment. Through a project funded by the EC, ITU aims at developing and promoting harmonized policies and guidelines for the ICT market as well as building human and institutional \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx ITU-D/TDAG10-15/29Rev1-E 3. 4. 5. 6. Page 4 capacity in the field of ICT through a range of targeted training, education and knowledge sharing measures. The Project, called Support for the Establishment of Harmonized Policies for the ICT Market in the ACP successfully started in West Africa and in order to customize the action to the specific needs of each region, the action will be implemented via three separate subprojects:Support for Harmonization of the ICT Policies in Sub-Sahara Africa (HIPSSA), Enhancing competitiveness in the Caribbean through the harmonization of ICT Policies, Legislation and Regulatory Procedures (HIPCAR) and Capacity Building and ICT Policy, Regulatory and Legislative Frameworks Support for Pacific Island States (ICB4PIS) BDT Programme 3 organizes the annual seminars on Costs and Tariffs organized in coordination with the ITU-T Study Group 3 regional groups for Africa (SG3RG-AFR) for Asia and Oceania (SG3RG-AO) and Latin America and the Caribbean (SG3RG-LAC), as platforms to exchange information and knowledge on economic, finance, costing and tariff policies, all the results and presentations from these seminars are available on the website: www.itu.int/ITU-D/finance/workcost-tariffs/events. BDT Programme 3 has also supported the work of the ITU-D and ITU-T Study Groups on regulatory, economic and financial aspects of telecommunications. During 2011, two studies on 1) taxation of telecommunications services and related products and 2) International Internet Connectivity are being developed and will be released in conjunction with related workshops organized jointly by BDT and TSB. In addition a series of broadband reports focusing on the Impact of broadband on the economy, Exploring the economic valuation and social value of Broadband Spectrum and Pricing strategies for broadband services will be released in 2011. Other Regional activities on Regulatory Reform and Market Environment addressed topics such as Market Analysis, Cost modeling and pricing, Roaming, Number Portability, Policy and Regulations for Newly Established Regulators, Policy Harmonization. 2. ITU-T’s major activities related to Action Line C6: the enabling environment 1. WTSA-08 Resolution 76 on Conformance and Interoperability testing will help in increasing probability of interoperability as requested by developing countries. Council 2009 endorsed the TSB Director’s recommendations to implement the proposed conformity assessment programme, interoperability events programme, human resources capacity building and recommendations to assist establishment of test facilities in developing countries. ITU-T organized three IPTV interop events (July, September and December 2010) and a home networking interop event in the week of 23-27 May 2011 in Geneva. Two more IPTV interop events are planned in Rio de Janeiro, 18-22 July 2011 and Dubai, 22-25 Nov. 2011 respectively. 2. Between the period 1 July 2010 – 30 June 2011, ITU-T approved 206 ITU-T Recommendations (140 Recommendations and 66 amendments/corrigenda) and 12 Supplements to ITU-T Recommendations. A number of new e-tools were deployed to make processes more efficient and remote participation increased the number of people able to participate. 3. Pursuant to WTSA-08 Resolutions 44, 17 and 59, Bridging the Standardization Gap (BSG) remains a key focus of ITU activities. A TSB-internal task force was established to implement the Action Plan in Res. 44, training materials and best practices have been being prepared, and future workshops planned. An Action Plan to implement WTSA Resolution 44 was developed which outlines four major programmes for developing countries: Strengthening standard-making capabilities, Assisting developing countries in enhancing efforts in respect of standards application, Human resource building and Flagship groups for bridging the standardization gap. 4. 5. In 2010, numerous ITU-T’s study groups saw increased participation, especially from developing countries. The use of remote participation tools increased and 15 workshops were held in developing countries in 2010 and 1st half of 2011, including an ITU tutorial on Standardization took place in Pune, India, 13 – 15 December 2010. 6. ITU-T is developing a set of guidelines on how to apply ITU-T Recommendations, in particular on manufactured products and interconnection, with emphasis on Recommendations having regulatory and policy implications. Four handbooks were published (DSL Story, Converging networks , Optical Transport Networks from TDM to Packet and Object identifiers (OIDs) and their registration authorities). \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx ITU-D/TDAG10-15/29Rev1-E Page 5 7. As a follow up to improve the response rate to a previous study, the Tool for Assessing Standards Capability (TASC) questionnaire was sent out again to member states of the developing world that had not yet responded to the initial survey. A total of 34 responses were received. 8. The voluntary BSG fund to help bridge the standardization gap was established in August 2007. The Fund was used, inter alia, for supporting more events taking place in developing countries. Contributors are Nokia Siemens Networks, Microsoft, Cisco and the Korean Communications Commission (KCC). Funds were also used to provide fellowships. 3. ITU-R’s major activities related to Action Line C6: the enabling environment 1. In the framework of its duties in the coordination and allocation of frequencies, the BR organized or participated in many workshops and seminars around the world in 2010. Notable among these were workshops on the efficient use of spectrum/orbit resource, spectrum management, radio monitoring, transition to digital broadcasting and the use of specific BR spectrum management software. In addition, the BR participated in many workshops and seminars in collaboration with the TSB and BDT. 2. The BR held its biennial World Radiocommunication Seminar (WRC-10) in Geneva from 6 – 10 December 2010. This comprehensive event deals with the use of the radio-frequency spectrum and the satellite orbits, and, in particular, with the application of the provisions of the ITU Radio Regulations. It provides the ITU-R Membership with detailed information as well as workshop sessions, which enable the participants to get hands-on experience with ITU notification procedures as well as with some of the software and electronic publications made available by the Radiocommunication Bureau to the Administrations of Member States and to the Radiocommunication Sector Members. 3. In response to Resolution 72 (WRC-07) the 2nd Information Meeting on WRC-12 Preparation was held in Geneva on 24 – 25 November 2010. The objective of this meeting is to assist the ITU-R Membership in coordinating and preparing for the World Radiocommunication Conference in 2012. 4. The ITU-R Study Groups orients its work keeping in mind the requirements of developing countries. In addition to the development of Recommendations which provide direct assistance in the development and implementation of systems and producing handbooks providing material of a tutorial nature, advice is offered on issues such as IMT, digital broadcasting, national spectrum management and radio-wave propagation. In 2010 the BR published 165 Recommendations and 56 Reports. 4. The Roadmap This Roadmap is intended to be a detailed plan to guide progress toward achieving the ITU WSIS commitments. The roadmap will then serve as a guide for carrying out periodic assessment of WSIS related activities. It is also meant to be an important tool for the final review of the ITU WSIS outcomes in 2015. ___________ \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx Name of the Action Line1 Enabling environment WSIS Outcomes2 a. Governments should foster a supportive, transparent, procompetitive and predictable policy, legal and regulatory framework, which provides the appropriate incentives to investment and community development in the Information Society Proposed roadmap for WSIS Action line C6 ITU Strategic Goals, 3 Proposed Objectives Expected Results of ITU Activities5 Timing and Relevant Resolutions4 On going ITU-D BDT organizes on a regular basis the activities Objective 4 annual meetings of the GSR and all with yearly ITU-D HAP the GSR discussions papers and best results Programme 3 practice guidelines are posted in the GSR website. (Some examples are listed above) Impact on ITU’s Human and Financial Resources6 Additional skilled and experienced staff is required Other Partners7 Administrations, regional and international organizations, private sector, civil society and Donors The ITU publishes the Trends in Telecommunication Reform series: (Some examples are listed above) The online ICT regulation Toolkit is updated on a regular basis and some modules translated. Discussions are ongoing with infoDev and World Bank for improvement of the toolkit and development of new modules; The ICT Toolkit assists regulators in the design of effective and enabling regulatory 1 Name of WSIS Action Line will be listed in accordance with the Annex of the Tunis Agenda for the Information Society. WSIS Outcomes for each Action Line will be listed in accordance with the Geneva Plan of Action and Tunis Agenda for the Information Society. These outcomes could be further sub-divided if justified and in accordance with the ITU mandate. 3 A proposed time scale will be shown for each outcome, if possible and feasible, including intermediate stages, if justified. 4 Relevant ITU Strategic Goals and Resolutions should be linked with each outcome. 5 In this column should be listed the results that are expected by ITU as the sole Facilitator / co-Facilitator (F), Partner (P), or Implementer (I). 6 It is intended that this column serves to provide a general indication of planned ITU expenditures for WSIS implementation. This could also assist in determining the estimated financial resources required to be expended from the regular budget. Variances in estimated amounts would then need to be provided through extrabudgetary sources, such as voluntary contributions. 7 Interested partners should be listed with reference to each outcome. 2 ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 Proposed Timing 3 ITU Strategic Goals, Objectives and Relevant Resolutions4 Page 7 Expected Results of ITU Activities5 Impact on ITU’s Human and Financial Resources6 Other Partners7 frameworks; The BDT organizes on an annual basis a series of regional regulatory meetings, workshops, training events and direct assistance activities such as : The FTRA 2010 and 2011, Regional seminars on costs and tariffs and regional meeting of the ITU-T SG3 regional group, and expert level training for NRAs and operators on cost modeling. b. We ask the Secretary General of the United Nations to set up a working group on Internet governance, in an open and inclusive process that ensures a mechanism for the full and active participation of governments, the private sector and civil society from both developing and developed countries, involving relevant intergovernmental and international organizations and forums, to investigate and make proposals for action, as appropriate, on the governance of Internet by 2005. The group should, inter alia: i. develop a working definition of Internet governance; ii. identify the public policy issues that are relevant to Internet governance; iii. develop a common understanding of the respective roles and responsibilities of \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx On-going activities with yearly results ITU-D Objectives 3 and 4 C09 Res 1305 ITU-D HAP Programme 2 Activities related to Item b undertaken during the period 2003-2005. However, the elements mentioned in Item b are considered an ongoing activity, due to the dynamic nature of the Internet. It is recommended therefore, to periodically assess the implementation of WGIG outcomes, to ensure that public policy issues on Internet governance that are currently raised are properly addressed. During the ITU Council 2009, a dedicated group on international Internet-related public policy issues was established as an integral part of ITU Council WG WSIS, and Res 1305 was approved and identified a set of issues that should be discussed and addressed by ITU. It is also recommended to build capacity in ITU Member States, on the current arrangements on Internet governance as well, better understanding the technical and policy requirements the Membership may Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 iv. Proposed Timing 3 ITU Strategic Goals, Objectives and Relevant Resolutions4 governments, existing intergovernmental and international organizations and other forums as well as the private sector and civil society from both developing and developed countries; [Prepare a report on the results of this activity to be presented for consideration and appropriate action for the second phase of WSIS in Tunis in 2005.] Page 8 Expected Results of ITU Activities5 Impact on ITU’s Human and Financial Resources6 Other Partners7 have. Results of activities include: Extended international cooperation among all Member States and with relevant regional organizations for building capacity on issues pertaining to Internet governance. Increased awareness and capacity of relevant stakeholders (policy-makers, regulators, etc.) with regards to Internet governance issues. Assistance extended to Member States to ensure that they can participate in, contribute to regional and global discussions on topics related to Internet governance and hold national discussions with the relevant stakeholders on these topics. [ITU Council 2009 invited Member States to recognize the scope of work of ITU on international Internet-related public policy matters, elaborate their respective position on each of the international Internet-related public policy issues, and to contribute actively to ITU.] Extended ways in which developing Member States can better engage in the discussions (organization of training, events, dynamic coalitions, the establishment of regional/subregional forums, etc.) Increased capacity in Member States through the development of guidelines, resources and material. Increased involvement by Member States in issues related to Internet through facilitating their participation in regional and global events. (This includes the research and analysis of specific regional issues.) c. i. Governments are invited to: facilitate the establishment \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx 2015 ITU-D Objectives 1 Ensured the most effective use of Internet through: 1) the deployment Additional skilled and Administrations, regional and ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 ii. iii. Proposed Timing of national and regional Internet Exchange Centres; manage or supervise, as appropriate, their respective country code Top-Level Domain name (ccTLD); Promote awareness of the Internet. 3 ITU Strategic Goals, Objectives and Relevant Resolutions4 and 3 ITU-D HAP Programme 2 Page 9 Expected Results of ITU Activities5 of capabilities such as Internet Exchange Points IXPs to make better use of the infrastructures at the regional level. 2) Building capacity on ccTLDs and their effective use with the Member States. Impact on ITU’s Human and Financial Resources6 experienced staff is required Other Partners7 international organizations, private sector, civil society and Donors Increased capacity in Member States through the development of guidelines, resources and material to facilitate the establishment and running of national and regional Internet Exchange Points. Increased capacity in Member States through direct assistance, capacity building activities for managing ccTLDs and other internet resources so that each country can take the necessary decisions regarding their ccTLD. Facilitated exchange of technical information between Member States and relevant organizations on issues related to ccTLDs and other internet resources through events, direct assistance, etc... Increased capacity in Member States through the provision of tools and guidelines for training policy-makers, regulators and other stakeholders on the benefits of socio-economic development that the Internet, related applications and services can bring to a country. This includes awareness of the related threats (cybersecurity issues). d. In cooperation with the relevant stakeholders, promote regional root servers and the use of \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx 2015 ITU-D Objectives 1, 3 and 4 Assisted Member States, when necessary, in elaborating strategies for the establishment of regional root Additional skilled and experienced Administrations, regional and international ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 Proposed Timing 3 internationalized domain names in order to overcome barriers to access. ITU Strategic Goals, Objectives and Relevant Resolutions4 PP Res 102, 133, C09 Res 1305 ITU-D HAP Programme 2 Page 10 Expected Results of ITU Activities5 servers, and International Domain Names (IDNs), especially in relation to the effective use of ccTLDs and regional generic Top Level Domain name (gTLDs). Impact on ITU’s Human and Financial Resources6 staff is required Other Partners7 organizations, Private sector, civil society and Donors Facilitated the exchange of technical information between Member States and relevant organizations on issues related to internationalized domain names. e. Governments should continue to update their domestic consumer protection laws to respond to the new requirements of the Information Society. On going activities with yearly results ITU-D Objectives 3, 4 and 5 ITU-D HAP Programme 3 ITU-D HAP Programme 2 In the framework of GSR tools are created for effective regulation and assistance provided to members to update their domestic consumer protection laws to respond to the new requirements of the Information Society Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors The BDT produced a number of studies and publications. For example in 2010, a guide on the application of economic modeling, the update of the module on competition and price regulation in the ICT Regulation Toolkit. Developed guidelines, resources and material to increase awareness of the threats to stakeholders and increase understanding of the possible roles of the different stakeholder groups in protecting consumers. f. Promote effective participation by developing countries and countries with economies in transition in international ICT forums and create opportunities for exchange of experience. \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx On-going activities with yearly results ITU-D Objectives 4 and 6 ITU-D Programme 3 ITU-D HAP Programme 4 Facilitated the exchange of information between Member States and relevant organizations through the organization of events, workshops, establishment of online forums, etc. ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 g. h. i. j. k. Governments need to formulate national strategies, which include e-government strategies, to make public administration more transparent, efficient and democratic. Develop a framework for the secure storage and archival of documents and other electronic records of information. Governments and stakeholders should actively promote user education and awareness about online privacy and the means of protecting privacy. Invite stakeholders to ensure that practices designed to facilitate electronic commerce also permit consumers to have a choice as to whether or not to use electronic communication. Encourage the ongoing work in the area of effective dispute settlement systems, notably alternative dispute resolution (ADR), which can promote settlement of disputes. \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx Proposed Timing 2015 2015 On-going activities with yearly results 3 ITU Strategic Goals, Objectives and Relevant Resolutions4 ITU-D HAP Programme 2 ITU-D Objective 5 ITU-D HAP Programme 3 ITU-D HAP Programme 2 ITU-D HAP Programme 2 ITU-D Objectives 4 and 5 ITU-D HAP Programme 3 Page 11 Expected Results of ITU Activities5 Assisted Member States in building capacity for the establishment of national ICT strategies, including egovernment strategies through the provision of relevant guidelines, toolkits, and training programmes. Assisted Member States in formulating and implementing national ICT strategies and sectoral e-strategies and master plans. BDT is in process of developing a toolkit for developing secure mobile applications for e-government services and e-commerce to build capacities on using measures that protect privacy, confidentiality and ensure security and non-repudiation in electronic transactions. BDT organizes on a regular basis the annual meetings of the GSR and all the GSR discussions papers and best practice guidelines are posted in the GSR website. The BDT organizes a series of regional meetings, workshops, training events and direct assistance activities such Impact on ITU’s Human and Financial Resources6 Other Partners7 Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 Proposed Timing 3 ITU Strategic Goals, Objectives and Relevant Resolutions4 Page 12 Expected Results of ITU Activities5 Impact on ITU’s Human and Financial Resources6 Other Partners7 as: The FTRA, the annual Seminars on Costs and Tariffs organized in coordination with the meetings of the ITUT Study Group 3 regional groups for Africa (SG3RG-AFR) for Asia and Oceania (SG3RG-AO) and Latin America and the Caribbean (SG3RG-LAC), the worldwide expert level training for NRAs and operators on 3G network cost modeling. The online ICT Regulation Toolkit was updated on a regular basis and some modules translated. Discussions are ongoing with infoDev and World Bank for improvement of the toolkit and development of new modules. The ICT regulation Toolkit assists regulators in the design of effective and enabling regulatory frameworks. l. Governments, in collaboration with stakeholders, are encouraged to formulate conducive ICT policies that foster entrepreneurship, innovation and investment, and with particular reference to the promotion of participation by women. m. Recognizing the economic potential of ICTs for Small and Medium-Sized Enterprises (SMEs), they should be assisted in increasing their competitiveness by streamlining administrative procedures, \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx 2015 ITU-D HAP Programme 2 Facilitated the exchange of information between Member States and relevant organizations on best practices for sustainable and forward-looking national ICT strategies fostering entrepreneurship and innovation. Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors On-going activities with yearly results ITU-D Objective 5 ITU-D HAP Programme 4 Increased awareness of the relevant ICT related issues amongst SMEs through the development of relevant tools and guidelines. Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors The BDT produced a number of studies and publications such as: the guide on ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 Proposed Timing 3 ITU Strategic Goals, Objectives and Relevant Resolutions4 facilitating their access to capital and enhancing their capacity to participate in ICT-related projects. Page 13 Expected Results of ITU Activities5 Impact on ITU’s Human and Financial Resources6 Other Partners7 the application of statistical modeling to market regulation, a study on mobile termination rates, the regulatory accounting Guide. n. Governments should act as model users and early adopters of e-commerce in accordance with their level of socioeconomic development. 2015 ITU-D HAP Programme 2 Raised awareness on the potential of e-commerce and provided governments with the necessary tools to promote and further develop ecommerce, in collaboration with relevant stakeholders. Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors o. Governments, in cooperation with other stakeholders, should raise awareness of the importance of international interoperability standards for global e-commerce. 2015 ITU-D HAP Programme 2 Raised awareness on the importance of standards through the provision of appropriate tools and guidelines. Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors ITU-T objective 2 ITU-T Study Groups to develop necessary conformance and interoperability testing Recommendations. Conformity assessment programme and interoperability events Strengthened conformance and interoperability human resource capacity in developing countries Assistance to the establishment of testing facilities in developing countries p. Governments, in cooperation with other stakeholders, should promote the development and use of open, interoperable, nondiscriminatory and demanddriven standards. \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx 2015 ITU-D HAP Programme 2 ITU-T objectives 2 & 3 ITU-T study groups develop and publish the required global standards in a timely fashion. Support and assistance provided to developing countries in bridging the standardization gap in relation to standardization matters, information and communication network ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 Proposed Timing 3 ITU Strategic Goals, Objectives and Relevant Resolutions4 Page 14 Expected Results of ITU Activities5 Impact on ITU’s Human and Financial Resources6 Other Partners7 infrastructure and applications, and relevant training materials for capacity building, taking into account the characteristics of the telecommunication environment of the developing countries. Assisted developing countries in undertaking the necessary activities to ensure that international standards are followed. Provided countries with tools and guidelines, and awareness raising on the need to incorporate and ensure that existing standards are adhered to when developing national e-strategies and applications. q. r. ITU, pursuant to its treaty capacity, coordinates and allocates frequencies with the goal of facilitating ubiquitous and affordable access. 2015 Additional steps should be taken in ITU and other regional organisations to ensure rational, efficient and economical use of, and equitable access to, the radio-frequency spectrum by all countries, based on relevant 2015 \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx ITU-D HAP Programme 1 ITU-R objective Assisted developing countries in undertaking the necessary activities to ensure rational, efficient and economical use of frequency bands. Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors Additional skilled and experienced staff is required Administrations, regional and international organizations, private sector, civil society and Donors Provided countries with tools and guidelines, and awareness to efficiently and effectively manage the radio spectrum and therefore to accelerate the development of wireless technology in these countries. ITU-D HAP Programme 1 ITU-R objective Assisted developing countries in undertaking the necessary activities to ensure rational, efficient and economical use of frequency bands. Provided countries with tools and guidelines, and awareness to efficiently and effectively manage the radio spectrum and therefore to ITU-D/TDAG10-15/29Rev1-E Name of the Action Line1 WSIS Outcomes2 international agreements. Proposed Timing 3 ITU Strategic Goals, Objectives and Relevant Resolutions4 Page 15 Expected Results of ITU Activities5 accelerate the development of wireless technology in these countries. Provide countries with tools: SMS4DC (Spectrum Management System for Developing Countries), and spectrum management assessments in order to analyze the existing spectrum management regime and give advice and workplan for further developments of it. ____________________ \WSIS-Roadmaps\2011\2011_AL_C6_Roadmap.docx Impact on ITU’s Human and Financial Resources6 Other Partners7