Quick Reference Sheet
IT News
Guest Manager
What is Guest Manager?
Guest Manager allows faculty and staff to create temporary accounts for business guests or other
visitors who require access to the EMU wireless network. As the sponsor for the guest account,
you specify the account start and end dates as well as make changes to the account as needed.
Note: Accounts must start within 30 days of creation and have a maximum duration of 30 days.
Creating Guest Accounts
Using Guest Manager, you can create one guest account or multiple accounts. When creating
multiple accounts, you can choose to input account information using text-entry, CSV file import
or using random generation.
Using Guest Manager
1. To access Guest Manager, enter
https://guestmanager.emich.edu
in your browser’s address bar
(Internet Explorer or Firefox).
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2. Enter your my.emich username and
password.
3. From the Guest Manager menu,
click Create a Single Guest
Account to create an account.
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4. From the Create Guest Account
page, enter the First Name, Last
Name, Company and Email
Address of your guest. This
information is required to create an
account.
5. Enter the Mobile Phone Number of
your guest.
6. Enter the Start Date/Time and End
Date/Time for the account.
7. Click the Add User button to add
the account.
Note: Visit the IT Training website at http://www.emich.edu/training/guestmanager
for additional information on using Guest Manager.
Quick Reference Sheet
IT News
Email Phishing Scams
Phishing is a type of scam using email that may appear to come from an official department or individual,
sometimes using an official agency banner or title, but is designed to steal your identity by enticing your
response with threats of account closure and other tricks to get you to take the bait. The emails may ask you
for personal data and account information, sometimes directing you to websites or giving you phone numbers
to call where they ask you to provide this information.
Common Email Phishing Phrases
Below is a list of common phrases used in phishing scams. If you receive an email with any of these phrases in
it, you may have received a phishing email from a hacker looking to hook your identity. Don’t take it personally
and don’t reply. That would be just what they want you to do.
Please verify your account.
If you don’t respond in 48 hours, your account will be closed.
Click below to gain access to your account.
Dear Valued Customer.
Congratulations, you won…something!
Your (work, business, university) has installed a new security precaution.
Click here to verify your information.
What does an Email Phishing
Scam Look Like?
In addition to the use of
improper English and
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misspelled words, like
‘Usename’ instead of
‘Username’, the Division of IT
will never ask you to provide
your password or any confidential information in
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an email.
Scammers use these and other
techniques to lure you into
sending your account information so they can steal your
identity. Identified in this
screen capture of an
actual email are some clues
to help you spot a phishing
scam.
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Clue
Clue
Clue
Clue
#1:
#2:
#3:
#4:
‘SPAM’ already identifies this email as a possible scam.
Mouse-over the ‘From’ address to verify it is an EMU email address.
The message appeals to the need to maintain your account access.
A Web address sends you to a non-EMU website to learn your
username, password and other personal information.
Protect Yourself
1. Keep your antivirus and Internet security software up to date.
2. Do not reply to phishing emails.
3.If you suspect a Phishing Scam, delete the message from your Inbox. If you’re not sure and want to
verify, email the IT Help Desk at it.helpdesk@emich.edu or phone them at 734.487.2120.
4. If you accidently reply to an email phishing scam and send your username and password, immediately
reset your password and change your security questions at: http://account.emich.edu.
For more information about Email Phishing and other Internet Scams, please visit the Division of IT Scam
Information homepage at http://it.emich.edu/scams/.