top of mind ® “How do you drive cultural change in a corporate law department?” “Continuing emphasis on quality.” At Honeywell, we have about 120,000 employees and 100 in-house lawyers to serve them. We are busy rendering legal advice in a variety of business contexts, but at the same time as a legal department we are committed to changing and improving the way in which we have done business in the past. In trying to change our culture, we have found it useful to focus on discrete issues and to devote the leadership and other resources necessary to resolve them favorably. One issue is the diversity of our law department’s lawyer workforce. After sustained effort and leadership from the top, we now count 33% of our lawyers as women and 15% as minorities. In the last year alone, 50% of our new lawyer hires have been women and 33% have been minorities. With our continuing emphasis on quality, our increasingly diverse lawyer workforce is an example of what can be achieved in law department diversity. Another issue that we have addressed is how to leverage a legal resource of 100 lawyers across a vast corporate enterprise. Here, we have turned to technology and, more specifically, to creation of two web sites internal to Honeywell that have different purposes. The first is for all Honeywell employees who have internet access at work. This site achieves efficiencies through ease of access to items such a form contracts, standard terms and conditions, corporate policies and so on. It thus creates a self-help environment in which lawyer time is devoted to value-added work. At the same time, this site is a powerful tool for the practice of preventative law. We have over 20 training modules on this site—embracing fields such as sexual harassment, antitrust and many others—and our employees are required regularly to access these modules and to be tested on their understanding of the subject matter. The second web site is for the legal department alone. Its focus is on best practices, knowledge management and practice management. It is an extraordinary productivity tool. Peter M. Kreindler Senior Vice President and General Counsel Honeywell International, Inc. Morristown, New Jersey In this age of accelerating legal risk, corporate counsel are sometimes expected to be all things to all people. Yet, to elevate ourselves within our profession, we have to “own” certain issues and to define ourselves in terms of their resolution. At Honeywell, our department has focused on diversity and technology-enabled legal service strategies, among others, and our culture has been changed for the better because we have. Each month, K&L Gates presents Top of Mind®—a leading in-house lawyer’s take on key issues shaping business and legal strategies. w w w. k l g ate s . c o m Kirkpatrick & Lockhart Preston Gates Ellis LLP 1 4 0 0 l a w y e r s o n t h r ee c o n t i n e n t s