Printing and Personal Systems Group (PPS)- Michael Finnigan
The Personal Systems Group (PSG) and Imaging and Printing Group (IPG) Joined forces to
create:
• $65 billion business
• More Flexible
• To remain competitive
• Streamline processes
• Reduce cost and complexity for the customer
HP - NDNA
• LOT 1 Desktops, Monitors, Workstations, thin Client
• Lot 2 Notebooks, Tablets, Ultrabooks
• Lot 3 Desktops and notebooks (Direct)
• Contract starts August 2013
• Chosen Partners
• DTP
• Misco
• XMA
Care Pack Services Overview
HP Care Pack Options
Base Warranty
3/3/3
1/1/1
Business PC
Notebook
•
Pick-up & Return
•
•
•
Next Business Day Onsite
3/3/3
•
Battery Replacement
•
Defective Media Retention (DMR)
•
Workstation
Accidental Damage Protection
Notebook
1/1/0
1/1/1
3/3/0
3/3/3
3/3/3
•
Traveler Service
Limited
Limited
Limited
4-Hour Response (9x5, 13x5, 24x7)
•
•
•
Computrace – Theft & Loss Protection
•
•
Data Recovery Services
•
•
24h or 48h Call to Repair
Monitors
Parts / Labor / On-site
Monitor
•
Return to HP
Post Warranty Service
Business PC
Workstation
•
Service available
•
Most popular
•
Product Portfolio
PPS EMEA
PPS EMEA category
Date: August 2013
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CEP/MM
1-Notebook
2-Desktop
3-Workstation
4-Thinclient
5-Retail Point of Sale
6-Monitor
7-Accessories
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL – NDA REQUIRED
CEP/MM
1-Notebook
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL – NDA REQUIRED
CEP/MM
Simple
Efficiency
Notebooks and tablet
Everyday Productivity
Mission Critical
Sophisticated
Image
HP ProBook
HP Elite
Spectre XT
200-series
400-series
Essential Mobility
Business Partner
• Value priced
business notebook
• Ideal for small and
medium businesses
• Choice of AMD of
Intel processors
• Essential security
features
• Stylish Design
• Durable and
Reliable
Construction
• Essential
connectivity
features
• Professional
Security and
Protection
• 1 month transition
• LTE (4G)
b series
Mainstream Business
• Largest selection of
features for business
• Stable hardware and
software
• Common docking and
charging
Revolve
Corporate Elite
• High performance
• Up to 32 hours of
battery life
• Business-rugged
design
• Durable metal design
• Optimized for managed
IT
• Ultra-portable and
tablet PC designs
• Touch screen*
More done with a
twist
• Rich multimedia
options
• 9 -12 month
lifecycle
Style Meets
Substance
• Up to 18 month
lifecycle
• Optimized for Win 8
• Ultrabook with
uncompromising
business features
• 11.6” HD (1366 x
768) UWVA, 400nit
• Ultra low voltage
processors, mSATA
and SSD drives
• 22 mm thin
• Magnesium design
• Light weight
• Backlit keyboard
• 3rd Generation
Intel Core
Technology
• Up to 18 month
lifecycle
• 4 month transition
• EPEAT: Silver
Folio
• High performance
• Optimized for
managed IT
• 12 -15 month lifecycle
• 1/1/0 warranty
p series
• 1/1/0 warranty
• 5 - 6 month
transition
• CIS support
• 3/3/0 warranty
• 720P HD Webcam
• 5 - 6 month
transition
• DTS Studio Sound
• 3/3/0 warranty
• Fully serviceable
• CIS support
w series
ElitePad 900
Performance
• Highest
performance
processors,
graphics
• Up to 32GB of
memory
Business Tablet PC
Thin and Light
• HP’S premier business
tablet
• Stylish all-metal
design as thin as
14.5mm and as light
as 1.39kg
• 10.1’ diagonal/16:10
display
• 13’3 HD Display
• ~ 9mm thin / less than
680 g
• 14”, 15” or 17”
displays with HP
DreamColor
• Enterprise –class
docking, components
• ISV certifications
• X86 compatibility
• Business-rugged
design
• Windows 8
• Brushed aluminum
chassis
• Up to 18 month
lifecycle
• 5 - 6 month
transition
• Integrated WWAN
• Up to 8.5 of battery
life
• 1/1/0 warranty
• Beats Audio
• CIS support
• 1/1/0 warranty
• Limited CIS support
• Enterprise class
docking
• 1/1/0 warranty
• EPEAT: Gold
• Intel Core i5
processor
• Backlit keyboard
• CIS support
• 2 month transition
Spectre XT Pro
• 3/3/0 warranty
• CIS support
Business class warranty, service and reliability, energy efficient technology
HP CONFIDENTIAL – NDA REQUIRED
Global Support One for strategic customers
Highlights






A premium call center
High caliber technical support
Top of queue access to resources
Toll-free phone access
Unique PIN
Web access via HP Support Portal (was ITRC)
Qualifications


Customer has IT Help Desk
Direct sales revenue thresholds by region or
global
Benefits




© Copyright 2012 HP Confidential
Shorten the troubleshooting time
•
Skipping basic troubleshooting steps
•
Direct access to higher skilled engineers
Trusted relationship to resolve problems easier and faster
Best effort support for discontinued and out of warranty products
Available in 54 countries in 16 languages
CEP/MM
2-Desktop
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL – NDA REQUIRED
CEP/MM
Desktops
Simple Efficiency
Everyday Productivity
Mission Critical
HP
HP Compaq Pro
HP Compaq Pro
HP ProDesk
HP Compaq Elite
HP EliteDesk
600B series
4000 series
6000 series
600 series
8000 series
800 series
Stylishly simple
More Value
More Choice
Productivity and
manageability
More Control
Business demands
confidence
•
Business class quality
•
Mainstream features
•
• Essential Performance
•
Value pricing
•
Essential features and options
•
Essential security &
manageability features
•
Affordable technology
•
Global Series Chassis and
processor options
• Value pricing
• Reliable Service &
Support
•
•
•
•
Latest features and options
•
Intel smart response
technology
•
Stable hardware and software
•
Vpro
•
Advanced security &
manageability features
HP Support Assistant
HP Recovery Manager
HP Total test Performance
Global Series Chassis and
processor options
Bundle with HP 18.5’’ &
20”monitors
•
Business class warranty &
services
•
Global Series
Business class warranty, service and reliability, energy efficient technology
HP CONFIDENTIAL – NDA REQUIRED
•
Multi-display support
•
Elite Premium support
•
Best Video and audio
•
Surprising durability
•
Latest features
•
HP password manager
CEP/MM
All in One
Everyday Productivity
Mission Critical
HP Compaq Pro
HP ProOne
HP Compaq Elite 8xxx
HP EliteOne
6000 series
600 series
8000 series
800 series
More Choice
Productivity and manageability
More Control
Impressive performance
•
Mainstream features
•
Performance and energy efficiency
•
Latest features and options
•
Latest features and options
•
Essential security & manageability features
•
Proven reliability
•
Intel smart response technology
•
manageability/security solutions
•
Affordable technology
•
Essential security & manageability features
•
Stable hardware and software
•
Up to 30-month platform lifecycle
•
Global Series Chassis and processor options
•
Legacy support
•
Largest selection of chassis including new AiO
form factor
•
Stable hardware and software
•
Global Series Chassis and processor options
•
Integrated NFC and driver support
•
Vpro
•
Vpro
•
Advanced security & manageability features
•
Advanced security & manageability features
•
Business class warranty & services
•
Business class warranty & services
•
Global Series
• Global Series
Business class warranty, service and reliability, energy efficient technology
HP CONFIDENTIAL – NDA REQUIRED
CEP/MM
3-Workstation
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL – NDA REQUIRED
Commercial
Workstations
Mission Critical
HP Workstation
HP Workstation
HP Workstation
HP Workstation
All in One
Z800 series
Z600 series
Z400 series
Z200 series
Z1 series
THE ULTIMATE IN POWER AND
EXPANDABILITY
MAXIMUM COMPUTING
POWER IN A MINIMAL SPACE
RAISING THE BAR FOR ENTRY
WORKSTATIONS
LOW-COST, HIGH-PERFORMANCE
MAINSTREAM ENTRY
WORKSTATION
THE WORLD’S FIRST 27-INCH
ALL-IN-ONE WORKSTATION
• The most expandable in Graphic
Visualization, Computing Power
and Storage
• Enhanced professional graphics and
dual-socket, multi-core technology
• Sleek, tool-less chassis with integrated
handles and cable-free design
• A breakthrough in price and
performance
• One of the quietest HP Workstations,
designed to fit where space is at a
premium
• Redefining the power users expect
from a PC
• Workstation-class productivity on a PC
budget
• Choice of two form factors with a SFF
65% smaller than a CMT
Business class warranty, service and reliability, energy efficient technology
HP CONFIDENTIAL – NDA REQUIRED
• No compromise, full-featured
Workstation performance
• Sleek industrial design that saves
desk space and flips open to allow
easy upgrades and quick customization
– all without tools.
CEP/MM
4-Thinclient
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL – NDA REQUIRED
Commercial Thinclients
Zero Client
t310
TAILOR MADE
FOR VMWARE
Top PCoIP Imaging
Performance
• Tera2 – Up to 5x the
performance
• Dual Display at 1920x1200
• Single Display at
2560x16002
Lock-tight Security
• Fully Stateless/no local
storage
• Copper NIC
• Hardware USB
Authorization
Zero management
• No OS updates required
• No media Codecs to
manage
• All hardware based PCoIP
Smart Zero Client
t410 AiO
t410
UNIQUE USER EXPERIENCE
WITH OUR LOW FOOTPRINT
MULTI-ENVIRONMENT THIN CLIENT
Flexible
t510
t610 & t610 PLUS
DUAL CORE PERFORMANCE
AT A VALUE PRICE
OUR MOST POWERFUL, SECURE AND FLEXIBLE THIN
CLIENT
LIGHTWEIGHT,
PROFESSIONAL DESIGN
Performance & Powerful multimedia support
• Dual core AMD Fusion APU
• Quad digital displays support (t610 PLUS)
• 3D and streaming HW acceleration
high reliability
• bead-blast aluminum display
enclosure
• wear-resistant finish polish
Ultimate security and reliability
• BIOS NIST* with Firmware encryptions
• TPM*for credentials encryption
• Optional Wifi - dual internal antennas
• HP Active Thermal Management protects against overheating
low ownership costs
extended product life
Performance:
• 1GHz Texas Instruments ARM® SOC CortexTM
processor
Performance:
• Dual core - VIA EDEN APU
• VIA Chromotion HD 2.0 graphics
Rich and flexible user experience
• Broadest ISV support : Citrix, VMWare, Microsoft
• On-Board DSP acceleration for RemoteFX
• ARM® Neon Extensions for Citrix HDX System on a
Chip
Flexibility:
• Broad OS support
(WES09, WES7,ThinPRo, Smart
Tech.)
• Option Wifi 802.11 dual-band
• Full legacy connectivity support
(serial/parallel/PS/2ports)
• Mini PCIe expansion
Zero Management
• With HP SMART ZERO CORE
• HP Brilliant Display
(3M)
• PoE Class I less than
13W => One Wire!
• PCoIP optimized
version available
Easiest to Deploy and Manage
Flexibility, Performance
• Dual Display at
1920x1200
(VGA and DP)
Mobility
Flexibility/Expandability:
• Broad OS support
• PCIe expansion, full legacy connectivity
NIST*: National Institute of Standards and Technology
TPM*: Trusted Platform Module
mt40
proven processing power
• 2nd Generation Intel®
Celeron™ B840
14.0” Display
• LED-backlit HD 16:9 antiglare (1366 x 768)
HP Velocity software
• improved connection quality
Greater Hardware &Software
HP CONFIDENTIAL – NDA REQUIRED
CEP/MM
5-Retail Point of Sale
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL – NDA REQUIRED
Commercial
Retail Point of Sale
Modular Retail Systems
•
All-In-One Retail System
HP RP3 Retail System
HP RP5800 Retail System
HP RP7 Retail System
RELIABILITY AND CONNECTIVITY TO MAXIMIZE
OPERATING COST EFFICIENCY
ADVANCED FUNCTIONALITY RETAIL SYSTEM
TO MEET YOUR BUSINESS NEEDS
RUGGED & POWERFUL, SPACE-SAVING SYSTEM
FOR THE RETAIL ENVIRONMENT
Affordable price point and compact form factor support deployment
as a traditional client, and also a thin computing platform in
distributed store environments.
•
Optimized for Retail POS, Back-office, Kiosk and digital signage
•
Hard Drive or Solid State Drives
Use in space-constrained settings
•
Optional RAID
•
Hard drive or solid state drive options
•
High-performance
•
Energy-efficient and low power consumption help to reduce costs
•
Oversized cooling supports 40C/104F environment
Standard 3-3-3 Warranty
•
Extensive connectivity and expansion options
•
Selection of HP Point of Sale Peripherals and integration tray
•
5-year lifecycle
•
Standard 3-3-3 Warranty
•
•
2nd
generation Intel processors
• Touch-enabled, high performance all-in-one
• Fan or fan-less models available
• Sleek, compact form factor
• Flexible configurations
• Hard Drive or Solid State Drives
• Optional RAID
• 15” Resistive or Projected Capacitive touch display or 17” Projected
Capacitive touch display
• Optional 10” LCD customer facing display or graphical 2-line VFD
display
• Optional integrated accessory options: Biometric reader, Magnetic
Stripe Reader or Webcam
• Standard 3-3-3 warranty
HP CONFIDENTIAL – NDA REQUIRED
CEP/MM
6-Monitor
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL – NDA REQUIRED
CEP/MM (& Consumer leveraged)
•
•
•
•
•
Monitors
Safe & Simple Efficiency
Everyday Productivity
Mission Critical
Mission Critical
Everyday Computing,
Create & Entertain Displays
HP Series
NEW ProDisplay
& Essential series
NEW EliteDisplay
& Advantage series
Performance series
Consumer leveraged series
BUSINESS BASICS
STABLE
RELIABLE
COMFORT AND
PRODUCTIVITY
LEADING EDGE TECHNOLOGY
FOR POWER USERS
STYLE AND PERFORMANCE
Attractive price
Thin LED backlit monitors
18.5 and 20-inch sizes
Basic design and features
Ideal for everyday activities
while backed by HP quality
• Mainstream features for general
office use
• Optimized environmental
certification
• Long-term Reliability and
Stability
• Comfort-focused design
• Square, thin and widescreens
• Enhanced connectivity and
convenience
• Best in class environmental
certification
• Long-term Reliability and Stability
• Maximum Visual performance
• Expanded connectivity
• Designed for mission critical
applications
Specialty displays for web
conferencing and flex desk simple
notebook connectivity available
HP CONFIDENTIAL – NDA REQUIRED
•
•
•
•
Variety of sizes
Sleek elegant design
Wide viewing angles
World’s first Beats Audio™
integrated HP Envy 27” Display
CEP/MM
7-Accessories
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL – NDA REQUIRED
Commercial Accessories
HP Docking
Stations
HP
Batteries
HP Power
Supplies
HP
Cases
HP
Memory
HP I/O
Devices
HP
Security
HP
Storage
HP
Tablets
HP
Software
All series
All series
All series
All series
All series
All series
All Series
All Series
ElitePad
All Series
Convenient &
Multifunction
Powered as long
as you need
Mobility & Power
Protection with
Style
Be always on
Top
Reliable &
Accurate
Protected
Your Data are
Safe
• Easy-to-use
docking station
provides port
replication and
cable management
• Keep desk
uncluttered with
ergonomic, spacesaving design
• Connect keyboard,
mouse and other
peripherals to
docking station and
simply undock the
notebook when
needed – no cables
to plug and unplug
• High performance
• Long Life Notebook
Battery
• Work, play and
watch movies
longer without
plugging in
• Great for long
flights, meetings,
school courses and
car trips
• 6-, 8 or even 9
cells lithium ion
battery
• Smart-pin
technology
• Reliable and mobile
•Lightweight for easy
transport
• Built in surge
protection to guard
your PC
•
•Safeguarding Your
Life in Motion
• Perfect Fit – Subtle
Branding
•stylish & innovative
carrying case line
• Comfortable,
Durable and Reliable
• From 9’’ to 18’’ size
• Exhaustive testing
in HP notebook
systems across a
broader range of
environmental
conditions.
• Stringent
specifications
better ensure HP
notebook memory
meets or exceeds
applicable
requirements.
• Ease of mobility
• Zoom & Scrolling
capabilities
• Reliable wireless
connexions
• Long battery life
• Fast and accurate
•
•
Protects your
notebook
investment, and
more importantly
the data stored on
it, against theft
Unique HP
design
Simple lock
integration
process
• High Precision
sensor
• Durable designs
• Adjustable
keyboard height
•
•
•
Improve boot-up,
shut down, and
application
loading times and
overall application
responsiveness
•
•
Simple lock
integration
process
for users who
require additional
storage or a
faster dedicated
second hard
drive.
Business class warranty, service and reliability, energy efficient technology
HP CONFIDENTIAL – NDA REQUIRED
Mobile & Fully
equipped
The HP ElitePad+
Dock conveniently
charges your Slate
.
Using the Smart
Jacket provides a
sleek way to get
ports while
keeping the user
mobile.
•
The expandable
jacket and
keyboard gives
you a desktop like
experience on the
go.
Software
solutions
• Virtual Room
• NIS
• DP Pro
Workbook
• DP Pro
Enterprise
• Classroom
Manager
Consumer
Accessories 2
HP
Sleeves
HP
TopLoads
HP
Backpack
HP
Messengers
HP
Bundles
HP
Power Adapters
HP
Batteries
Add more
Protection
Stylish & Robust
Travelling
Young &
Professional
Cases & Mice
Different power
types
A solution for every
situation
Lightweight & Stylish
Classic & Convenient
Storage & Durability
Protection & Style
Protection with a twist
Essential Mobility
Improve your
Autonomy
• Durable neoprene
exterior
• Padded adjustable
shoulder strap
• Elastic gusseted side
pockets
• Padded, adjustable
shoulder straps made of
recycled seat belt
webbing
•Trusted, tested by hp with
all compatible notebooks
• Front and back pocket
• Smart-Pin technology
• adjustable, detachable
shoulder strap
• Airmesh back and
shoulder strap padding
• Specific accessory
pockets & pen loops
• Organizational section
• cushioned handles.
• Front pocket with
integrated headphone
port
• Fashionable protection
for your devices
• Durable designs
• Light weight
• Luxurious faux-fur interior
• Provocative and
enjoyable comfort
• Comfortable retractable
handle
• Zippered exterior pocket
• Trolley strap
• multi-purpose pockets
• Slim design for easy
transport
• Integrated zip-away water
bottle pocket
HP CONFIDENTIAL – NDA REQUIRED
• Reliable And mobile
•Lightweight for easy
transport
• Built in surge protection to
guard your PC
•Replacement Batteries
•Extended-Life Batteries
•Long Life Notebook
Battery
BACK UP
HP Innovations and technologies
Software
Go back to :
Notebook
All-in-One
Desktop
HP
Notebooks
HP Desktops, AiO and
Towers
Hardware
HP SimplePass
Near Field Capability (NFC)
Your fingertip is your password
Connect with other devices like
never before (pending final feature
HP CoolSense
HP Connected Photo
Automatic air conditioning for your
notebook. Cool.
It quickly delivers the photos you take
with your smartphone or tablet to your
linked HP PC.
HP ProtectSmart
Data stays safe from accidental
bumps and bruises
Beats AudioTM
Enhanced audio. Hear the
music as the artist has
intended.
HP ImagePad
Simply touch to scroll, zoom, and
rotate images and web pages
HP e-Print
Print from your smartphone or
tablet from virtually anywhere
HP TrueVision HD Webcam
Makes you look good in any light.
Whether you are on an HD video call
or filming an HD blog post, you will
look your best.
HP TouchSmart
Touch screen
HP FHD
Full HD Display
HP CONFIDENTIAL – NDA REQUIRED
capabilities)
Long battery life
Work or play for hours without
recharging.