Woolworths Insurance launches Car and Travel products
Monday, 6 August 2012: Woolworths Insurance will today launch Car and Travel Insurance products that are
designed to meet customers’ needs with simple and better value cover.
Woolworths Car Insurance and Woolworths Travel Insurance add to the Life and Pet Insurance products that
were launched in August 2011. Woolworths will also launch Home and Contents Insurance in the coming
months.
Woolworths Head of Insurance, George Hughes said: “As a major retailer, customers trust us to deliver simple,
reliable, no fuss products and insurance is no different. Our proposition is to make insurance easy, accessible
and affordable for our customers.
“Our new Car and Travel Insurance products will allow us to continue in the role of market challenger and
bring to our customers great value products under a trusted brand. We have focused on:
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Innovation and value - Car Insurance customers will be rewarded irrespective of how frequently they
drive: low kilometre drivers will save on premiums with our ‘Drive Less Pay Less’ proposition and high
kilometre drivers will save on fuel. Woolworths Travel Insurance has focused on ensuring a speedy
and simple customer experience whilst delivering exceptional value for our core family segment with a
“kids go free” offer.
•
Simplicity - An easy to understand policy using everyday language and a clear and concise three step
process to take out a policy that applies online and through the call centre.
•
Flexibility - Customers have the ability to tailor their cover based on their needs and financial situation.
•
Transparent - Customers will be able to access easy to understand information on what they are
covered for and what they are not covered for.
•
Accessible - Cover for a broad spectrum of Australians, whatever their needs.
“There are plenty of cheap insurance products out there but cheaper is not necessarily better when it comes to
insurance and all too often customers only find that out when it is too late. Our policies have our customers’
needs in mind and we are confident we can offer better value on comparable cover,” Mr Hughes said.
Woolworths Car Insurance
Woolworths Car Insurance offers three types of cover: Comprehensive, Third Party Property Damage and
Make your Own that allows customers to tailor their car insurance for their needs and budget. The core
comprehensive product includes new-for-old replacement within the first 12 months, emergency travel and
accommodation costs and cover for personal property and valuables damaged in an accident. There are
optional extras such as an extension of new-for-old replacement by an additional year and Roadside
Assistance. Everyday Rewards members who take out Woolworths Car Insurance will have the opportunity to
turbo-charge their fuel discounts and save an extra 4 cents a litre on fuel for 12 months. Furthermore,
customers who purchase online will receive additional savings.
Woolworths Travel Insurance
Woolworths Travel Insurance offers Basic and Comprehensive cover as well as an annual multi-trip policy for
frequent travellers. Comprehensive Travel Insurance provides unlimited cover for overseas medical and
hospital expenses for our customers as well as cover for cancellation and amendment fees, any lost or
damaged luggage and personal belongings, theft of cash and loss of travel documents and credit cards.
Children and dependants are covered for free in both Basic and Comprehensive policies.
Background
Woolworths continues to partner with The Hollard Group, a leading international insurance provider and Swiss
Re, one of the world’s largest re/insurers.
Under the alliance, Woolworths is responsible for marketing and the overall value proposition of the offer.
Woolworths will leverage the skills, expertise and infrastructure of established providers, Hollard and Swiss
Re.
“Our first step into the sector with Pet and Life Insurance has been very successful and has exceeded our
expectations. We are pleased to continue this effective and low risk model with solid backing from our two
highly experienced partners,” Mr Hughes said.
Richard Enthoven, Managing Director of Hollard in Australia said “We are extremely proud to be Woolworths’
Insurance partner. Based on our extensive international experience distributing insurance in partnership with
large retailers, we are confident that the Woolworths Insurance Car and Travel products will provide an
attractive value for money option in the Australian insurance market.”
More information can be found at www.woolworths.com.au/insurance Customers can buy policies online or
over the phone on 1300 10 1234.
For further information please contact: Woolworths Press Office on (02) 8885 1033