FY16 Department Director Work and Performance Plan WANDA REEVES, FINANCIAL SERVICES DEPARTMENT MECKLENBURG COUNTY GOVERNMENT Key Initiative #1 - Financial Reporting and Forecasting Strategy Improvement Description: Refine financial reporting and reliability of financial forecasts. Comprehensive forecasting to provide basis for County strategic planning. Rationale: • • Provide financial reports for the Executive Team, County management and the BOCC for decision making and analysis during the fiscal year Improve revenue and expenditure projection processes to increase accuracy and provide for immediate and long-term financial planning Completion Date: Long-range financial planning system – March 2016 Forecasting model – January 2016 Updates/Project Milestones: • Assessment of Financial Services Reporting and Forecasting Models • Engage key stakeholders to identify gaps in fiscal reporting • Determine implementation timeline with key reports/projections outlined • Develop strategy for providing accurate, timely, pertinent reports and projections • Monthly financial reports (budget/actual) to BOCC, Executive Team and department directors • Quarterly updates at BOCC meeting Outcome/Measures: • • • • Successful achievement of milestones Improved communication of the County’s financial status Improved long-term financial planning Customer satisfaction End of year reporting ONLY • Brief statement on if the project addressed the issue it was intended to address. If so, how. • Statement on if project was completed at or below budget (update at end of fiscal year). If not, why? • Statement on whether or not performance metric goals were met. Key Initiative #2 - Advantage System Upgrade Description: Implementation of upgrade to Advantage system. Rationale: • • • Provide updated financial system software Achieve more efficiency in process Increase customer satisfaction Completion Date: Fall 2015 Updates/Project Milestones: • • • • System testing and verification completed Updated policy and procedures Go Live – October 2015 Communication and training as appropriate provided to users Outcome/Measures: • • Improved processing and reporting from financial system Improved customer satisfaction End of year reporting ONLY • Brief statement on if the project addressed the issue it was intended to address. If so, how. • Statement on if project was completed at or below budget (update at end of fiscal year). If not, why? • Statement on whether or not performance metric goals were met. Key Initiative #3 – Procurement Implementation Description: Complete implementation of Procurement Services function to provide services to County departments Rationale: • • Previously approved initiative Improve procurement process and compliance. Completion Date: 2015 Updates/Project Milestones: • • • • • E-procurement system (BuySpeed) testing and training Phase 2: Price agreements available in BuySpeed to departments – July 2015 Revised policies and procedures - July 2015 Phase 3: Fully integrated BuySpeed Go-Live – December 2015 Revise City-County Interlocal Agreement Outcome/Measures: • • • • • Successful completion of established milestones Customer satisfaction Documented policies and procedures Increased utilization of procurement services Savings on County spend End of year reporting ONLY • Brief statement on if the project addressed the issue it was intended to address. If so, how. • Statement on if project was completed at or below budget (update at end of fiscal year). If not, why? • Statement on whether or not performance metric goals were met. Key Initiative #4 – Capital Improvement Program Description: Develop a strategic comprehensive capital improvement program process for the County and partners. Rationale: • • • Provide the basis for the submission, review and approval of a multi-year capital plan Improve development of funding models for the program Improve CIP monitoring Completion Date: January 2016 Updates/Project Milestones: • • • • • • Determine implementation timeline taking into account budget and bond financing schedules Assessment of current CIP and debt affordability Engage key stakeholders in development of process Develop and refine debt modeling Develop and recommend CIP BOCC approval of multi-year CIP Outcome/Measures: • • • Successful achievement of milestones Debt Affordability Report Adopted Capital Improvement Program End of year reporting ONLY • Brief statement on if the project addressed the issue it was intended to address. If so, how. • Statement on if project was completed at or below budget (update at end of fiscal year). If not, why? • Statement on whether or not performance metric goals were met. Key Initiative #5 – Fiscal Training Description: Provide comprehensive accounting, fiscal and policy training to fiscal personnel and managers. Develop succession plan to help ensure operational continuity, individual development and improve organizational capacity. Rationale: • • Improve fiscal process and compliance. Integrate succession planning into individual development plans. Completion Date: Fiscal Training – December 2015 Phase 1 Succession Planning – December 2015 Updates/Project Milestones: • • • • • • Complete review of competencies for fiscal positions Develop a training curriculum Revised policies and procedures Provide training on governmental accounting and revised Finance policies and procedures Review organization and work processes Revise/prepare individual development plans Outcome/Measures: • • • • Fiscal Curriculum Improved fiscal compliance Documented policies and procedures Improved work processes and organization realignment End of year reporting ONLY • Brief statement on if the project addressed the issue it was intended to address. If so, how. • Statement on if project was completed at or below budget (update at end of fiscal year). If not, why? • Statement on whether or not performance metric goals were met. Key Initiative #6 - 3-Year Department Strategic Business Plan (FY17-FY19) Description: Create a 3-Year department strategic business plan that incorporates department initiatives (including those aligned to Mecklenburg Livable Communities Plan), identifies upcoming business imperatives and links initiatives to the budget process. Rationale: Department strategic business planning is essential to outlining departmental goals, strategies and measures that will serve as the guiding document for budgeting from FY17-FY19. Completion Date: January 2016 Updates/Project Milestones: August 2015: “Train-the-Facilitator” training September 10, 2015: County Manger’s Strategic Planning Retreat September – January 2016: Departments Draft Strategic Business plans Outcome/Measures: Successful completion of a 3-Year Strategic Business Plan for FY17-FY19 End of year reporting ONLY • Brief statement on if the project addressed the issue it was intended to address. If so, how. • Statement on if project was completed at or below budget (update at end of fiscal year). If not, why? • Statement on whether or not performance metric goals were met.