ITU Regional Workshop on Bridging the Standardization Gap (Yangon, Myanmar, 28-29 November 2013) Broadband price regulation Matthew O’Rourke Partner, Incyte Consulting mor@incyteconsulting.com Yangon, Myanmar, 28-29 November 2013 In summary… If you are thinking of regulating the retail prices of broadband services…please don’t If broadband prices are too high, or penetration too low, fix the upstream problems first If you must regulate retail prices, limit intervention to entry-level pricing only Yangon, Myanmar, 28-29 November 2013 2 High costs lead to high prices Penetration is a reflection of many factors, including price and quality Price and quality are greatly influenced by upstream costs E.g. international connectivity and national distribution Operators’ pricing has to cover their costs plus a reasonable ROCE Yangon, Myanmar, 28-29 November 2013 3 Look upstream… Take a holistic view of the broadband value chain Identify and fix any competition problems that may exist in relevant upstream markets International connectivity National backbone Yangon, Myanmar, 28-29 November 2013 "Middle mile" Access network Retail service 4 …and also look more broadly There may also be other policy initiates that can help reduce costs and thus prices telecoms taxes import duties licence fees and other levies IXPs Yangon, Myanmar, 28-29 November 2013 5 A word of caution Retail price regulation can be tempting Everyone wants lower prices But price intervention in broadband markets risks retarding the long-term development of those markets Riskier than narrowband Yangon, Myanmar, 28-29 November 2013 6 Why is intervention so problematic? Broadband markets are not yet mature Demand is still uncertain and fragile Distorting price signals can make actual demand even more opaque This can deter essential investment Narrowband era regulatory methodologies are not suitable to broadband environment Yangon, Myanmar, 28-29 November 2013 7 Maturity of broadband markets When considering maturity, distinguish between: physical connections (i.e. penetration) utilisation and application of the bandwidth of those physical connections It would be premature to regard the latter as mature until its potential is more fully utilised Yangon, Myanmar, 28-29 November 2013 8 Regulation must fit a market’s position on the innovation diffusion curve 100% Maturity stage Laggards (16%) 86%% Late majority (34%) Percentage of people in the relevant market Development stage 50% Early majority (34%) 16% Early adoptors (13.5%) 2.5% Innovators (2.5%) Introduction stage Source: Adapted from Rogers, E.M. (2003), Diffusion of Innovations Yangon, Myanmar, 28-29 November 2013 9 Next generation broadband A relatively recent innovation in most economies Occupies a separate—and subsequent—diffusion curve to the first generation of broadband services Yangon, Myanmar, 28-29 November 2013 10 100% 86%% Broadband market Introduction stage Development stage Maturity stage 50% 100% Percentage of people in the Next Generation broadband market 86%% 16% 2.5% Percentage of people in the broadband market 50% 16% 2.5% Time Introduction stage ce: Adapted from Rogers, E.M. (2003), Diffusion of Innovations Yangon, Myanmar, 28-29 November 2013 Development stage Maturity stage Next Generation Broadband market 11 The risks of premature intervention Price regulation in any new market can harm long-term development Demand is embryonic and needs to be fostered Innovation may be distorted by regulatory signals Experimentation with price models may be constrained The market might work differently to other markets Yangon, Myanmar, 28-29 November 2013 12 Narrowband solutions to broadband problems Risk of viewing broadband markets and pricing through prism of the narrowband regulatory frameworks Narrowband markets Voice-centric Sunk investment costs Simple supply chain Known demand profiles Yangon, Myanmar, 28-29 November 2013 Broadband markets Not service specific Considerable new investment in infrastructure required Unclear / evolving customer demand and expectations 13 Narrowband Broadband Next Generation Broadband Demand Well known and now declining in many developed economies Known in developed economies, emerging in developing economies Emerging in most economies – cultural patterns in evidence as well Investment Largely sunk but some significant new investment for coverage in developing economies Significant and ongoing, but is being now being linked with the requirements for next generation broadband Potentially huge for NGA and significant for NGN. In most economies the investment remains significant and ongoing. Characteristic Yangon, Myanmar, 28-29 November 2013 14 Characteristic Narrowband Broadband Next Generation Broadband Diffusion Development phase in developing economies; maturity phase in developed economies. The subject of most universal service schemes Introduction phase in developing economies; development or mature phase in developed economies Introduction or development phase in most economies Service innovation Mature market; innovation has been refocused onto broadband Some innovation, but innovation that is bandwidth-based is taking place in Next Gen Broadband High-speed applications are being developed especially involving moving images Yangon, Myanmar, 28-29 November 2013 15 Changing imperatives of price regulation Narrowband Broadband Next Generation Broadband Maximise competitive market pricing Maximise competitive market pricing Maximise competitive market pricing Monitor migration Monitor market Monitoring and forbearance Regulate for access to wholesale level services and facilities (minimising distortion of investment incentives for NG broadband) Promote commercial access to wholesale level services and facilities Ex post regulation for anti-competitive practices Ex post regulation for anti-competitive practices Ex post regulation for anti-competitive practices Price caps Entry-level pricing with price caps Affordability pricing Lifeline pricing Yangon, Myanmar, 28-29 November 2013 16 Narrowband-era retail price regulation methodologies are ill-suited Rate of return Requires an understanding of the risks associated with the undertaking and the returns commensurate with such risks Price caps Require a price driver that is related to prospective levels of efficiency relative to the price levels in the economy generally Benchmarks Not easy at the best of times, and especially where the retail services are broadband Yangon, Myanmar, 28-29 November 2013 17 The least worst option Any price intervention should: maximise scope for competition to develop and minimise the distortion of demand This can be achieved by applying the retail price control only to entry-level broadband services Leaving all other retail prices unregulated Yangon, Myanmar, 28-29 November 2013 18 A focus on entry-level pricing This would: ensure an acceptable minimum broadband service is affordable encourage competition among the higher speed services achieve policy objectives relating to affordability and adoption with minimal distortion to competition or the development of the market Yangon, Myanmar, 28-29 November 2013 19 Examples of any entry level focus Lebanon New entry-level plan required by Government decree Lowered cost of entry level product by up to 70% Helped increase penetration by 9% points to 61% in first 12 months Yangon, Myanmar, 28-29 November 2013 Uruguay State-owned ANTEL offers a prepaid entrylevel plan 512 kbit/s and 1 GB of data per 30-day period Free of charge to ANTEL’s fixed telephone line customers (i.e. only pay for a fixed line) Government aiming for 80% penetration by 2015. 20 Examples in a USO context Finland 26 US providers 1 Mbps service to every permanent residence/business at “a reasonable price” Agreed to be between €30 - €40 per month Avoided a price cap Allows price variations to reflect cost differences Yangon, Myanmar, 28-29 November 2013 Ireland National Broadband Scheme MNO awarded a contract to supply a 1.6 Mbps service for €19.99 per month in specified parts of the country where broadband availability is insufficient 21 Entry-level fixed broadband prices <5% of GNI per person 5%−9.9% of GNI per person 10%−24.9% of GNI per person Yangon, >25%Myanmar, of GNI per 28-29 person November No data 2013 22 Entry-level mobile handset-based broadband prices <5% of GNI per person 5%−9.9% of GNI per person 10%−24.9% of GNI per person Yangon, >25%Myanmar, of GNI per 28-29 person November No data 2013 23 Entry-level mobile computer-based broadband prices <5% of GNI per person 5%−9.9% of GNI per person 10%−24.9% of GNI per person Yangon, >25%Myanmar, of GNI per 28-29 person November No data 2013 24