Economic and Social Development: The New Learning Professor Michael E. Porter Harvard Business School VII Americas Competitiveness Forum Panama City, Panama October 4, 2013 This presentation draws on ideas from Professor Porter’s articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), “Building the Microeconomic Foundations of Competitiveness,” in The Global Competitiveness Report (World Economic Forum), “Clusters and the New Competitive Agenda for Companies and Governments” in On Competition (Harvard Business School Press, 2008), “Creating Shared Value” (Harvard Business Review, Jan 2011), the Social Progress Index Report (Social Progress Imperative) and ongoing related research. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without the permission of Michael E. Porter. For further materials, see the website of the Institute for Strategy and Competitiveness (www.isc.hbs.edu), FSG (www.fsg.org) and the Social Progress Imperative (www.socialprogressimperative.org). The Dual Challenges of Development Social Development Economic Development • There is a powerful connection between economic and social development, that goes in both directions • Successful development requires improving the economic and social context simultaneously 20131004—Panama Development Presentation—FINAL 2 Copyright 2013 © Professor Michael E. Porter Economic and Social Development: The New Learning 1. Strategy for Economic Development 2. Measuring Social Development 3. Business as a Driver of Social and Economic Development 20131004—Panama Development Presentation—FINAL 3 Copyright 2013 © Professor Michael E. Porter Prosperity Performance Latin America and the Caribbean PPP-Adjusted GDP per Capita, 2011 ($USD) $20,000 Average: 4.68% Bahamas Mexico $18,000 Chile Panama Argentina Suriname (11.79%, $16,670) St Kitts & Nevis $16,000 Uruguay Antigua & Barbuda $14,000 Venezuela $12,000 Trinidad and Tobago Costa Rica $10,000 Grenada $8,000 Guatemala Brazil St Vincent & The Grenadines Dominican Republic Colombia Dominica Ecuador Belize St Lucia Cuba Peru Average: $10,583 Guyana $6,000 El Salvador Jamaica Paraguay Bolivia $4,000 Nicaragua $2,000 $0 0.0% Honduras Haiti 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0% Growth in Real GDP per Capita (PPP-adjusted), CAGR, 2001-2011 9.0% 10.0% Source: EIU (2012), author’s calculations 20130711—UNDP Competitiveness Presentation — v2 — July 1st, 2013 4 Copyright 2013 © Professor Michael E. Porter Competitiveness and Economic Development • Successful economic development only occurs by improving competitiveness A nation (or state) is competitive to the extent that firms operating there are able to compete successfully in the regional and global economy while supporting high and rising wages and living standards for the average citizen • Competitiveness depends on the long-run productivity of a location as a place to do business - Productivity of existing firms and workers - Ability to achieve high participation of working age citizens in the workforce • Competitiveness is not: - Low wages - A weak currency - Jobs per se 20130711—UNDP Competitiveness Presentation — v2 — July 1st, 2013 5 Copyright 2013 © Professor Michael E. Porter What Determines Competitiveness? Endowments • Endowments, including natural resources, geographical location, population, and country size, create a foundation for prosperity, but true prosperity arises from productivity in the use of endowments 20131004—Panama Development Presentation—FINAL 6 Copyright 2013 © Professor Michael E. Porter What Determines Competitiveness? Macroeconomic Competitiveness Sound Monetary and Fiscal Policies Endowments • Macroeconomic competitiveness sets the economy-wide context for productivity to emerge, but is not sufficient to ensure productivity • Endowments, including natural resources, geographical location, population, and country size, create a foundation for prosperity, but true prosperity arises from productivity in the use of endowments 20131004—Panama Development Presentation—FINAL 7 Copyright 2013 © Professor Michael E. Porter What Determines Competitiveness? Microeconomic Competitiveness Quality of the Business Environment State of Cluster Development Sophistication of Company Operations and Strategy Macroeconomic Competitiveness Sound Monetary and Fiscal Policies Endowments • Productivity ultimately depends on improving the microeconomic capability of the economy and the sophistication of local competition revealed at the level of firms, clusters, and regions • Macroeconomic competitiveness sets the economy-wide context for productivity to emerge, but is not sufficient to ensure productivity • Endowments, including natural resources, geographical location, population, and country size, create a foundation for prosperity, but true prosperity arises from productivity in the use of endowments 20131004—Panama Development Presentation—FINAL 8 Copyright 2013 © Professor Michael E. Porter Improving the Quality of the Business Environment Context for Firm Strategy and Rivalry • Local rules and incentives that encourage investment and productivity Factor (Input) Conditions • Access to high quality business inputs – – – – Qualified human resources Capital availability Physical infrastructure Scientific and technological infrastructure – e.g. incentives for capital investments, IP protection, sound corporate governance standards Demand Conditions • Open and vigorous local competition − Openness to foreign competition − Strict competition laws • Sophisticated and demanding local needs Related and Supporting Industries – e.g., Strict quality, safety, and environmental standards • Availability and quality of suppliers and supporting industries • Many things matter for competitiveness • Successful economic development is a process of successive upgrading, in which the business environment improves to enable increasingly sophisticated ways of competing 20131004—Panama Development Presentation—FINAL 9 Copyright 2013 © Professor Michael E. Porter Developing Clusters Tourism in Cairns, Australia Public Relations & Market Research Services Travel Agents Tour Operators Food Suppliers Attractions and Activities Hotels Government Agencies e.g., Australian Tourism Commission, Great Barrier Reef Authority Local Transportation e.g., theme parks, casinos, sports Souvenirs, Duty Free Property Services Maintenance Services Local Retail, Health Care, and Other Services Airlines, Cruise Ships Restaurants Banks, Foreign Exchange Educational Institutions Industry Groups e.g., James Cook University, Cairns College of TAFE e.g., Queensland Tourism Industry Council Sources: HBS student team research (2003) - Peter Tynan, Chai McConnell, Alexandra West, Jean Hayden 20131004—Panama Development Presentation—FINAL 10 Copyright 2013 © Professor Michael E. Porter What Determines Competitiveness? Microeconomic Competitiveness Quality of the Business Environment State of Cluster Development Sophistication of Company Operations and Strategy Macroeconomic Competitiveness Human Development and Effective Political Institutions Sound Monetary and Fiscal Policies Endowments 20131004—Panama Development Presentation—FINAL 11 Copyright 2013 © Professor Michael E. Porter Geographic Influences on Competitiveness Nation Regions and Cities • Regions are the most important economic unit for competitiveness in larger countries, especially countries beyond subsistence development 20131004—Panama Development Presentation—FINAL 12 Copyright 2013 © Professor Michael E. Porter Prosperity of Mexican States $180,000 Campeche Mexico Real Growth Rate of GDP per Capita: 1.36% (-4.9%, $333,700) $160,000 Distrito Federal Nuevo Leon Gross Domestic Product per Capita , 2010 (in constant 2003 Mexican Pesos) $140,000 $120,000 Tabasco Coahuila $100,000 Baja California Sur Querétaro Aguascalientes Sonora Quintana Roo Tamaulipas Colima Chihuahua $80,000 Jalisco Baja California Durango Guanajuato Yucatán Morelos $60,000 Mexico GDP per Capita: $77,212 Sinaloa San Luis Potosí México Puebla Michoacán Nayarit Veracruz Zacatecas Hidalgo Tlaxcala Chiapas $40,000 Guerrero Oaxaca $20,000 $0 -1.5% -0.5% 0.5% 1.5% 2.5% 3.5% 4.5% Real Growth Rate of GDP per capita, 2003-2010 Source: INEGI. Sistema de Cuentas Nacionales de México 20131004—Panama Development Presentation—FINAL 13 Copyright 2013 © Professor Michael E. Porter Traded Cluster Composition of the Puebla Economy 16.0% Overall change in the Puebla Share of Mexican Traded Employment: +0.09% 14.0% Construction Materials Textiles Puebla’s national employment share, 2008 Apparel 12.0% Automotive 10.0% Employment 2003-2008 Added Jobs 8.0% Building Fixtures, Equipment and Services Lost Jobs Processed Food Furniture 6.0% Education and Knowledge Creation 4.0% Leather and Related Products Forest Products Puebla Overall Share of Mexican Traded Employment: 4.20% Distribution Services Heavy Machinery 2.0% 0.0% -2.0% Information Technology Chemical Products -1.0% 0.0% 1.0% Change in Puebla’s share of National Employment, 2003 to 2008 2.0% 3.0% Employees 5,000 = Source: Prof. Michael E. Porter, Cluster Mapping Project, Institute for Strategy and Competitiveness, Harvard Business School; Richard Bryden, Project Director. Contributions by Prof. Niels Ketelhohn. 20131004—Panama Development Presentation—FINAL 14 Copyright 2013 © Professor Michael E. Porter The Role of Regions in Economic Development • Many essential levers of competitiveness reside at the regional level • Regions specialize in different sets of clusters • Regions are a critical unit in competitiveness • Each region needs its own distinctive strategy and action agenda – Business environment improvement – Cluster upgrading – Improving institutional effectiveness 20131004—Panama Development Presentation—FINAL 15 Copyright 2013 © Professor Michael E. Porter Geographic Influences on Competitiveness Neighboring Countries Nation Regions and Cities • Economic coordination and integration with neighboring countries is a major force of productivity and competitiveness 20131004—Panama Development Presentation—FINAL 16 Copyright 2013 © Professor Michael E. Porter Economic and Social Development: The New Learning 1. Strategy for Economic Development 2. Measuring Social Development 3. Business as a Driver of Social and Economic Development 20131004—Panama Development Presentation—FINAL 17 Copyright 2013 © Professor Michael E. Porter Social Development What is Social Progress? Social progress is the capacity of a society to meet the basic human needs of its citizens, establish the building blocks that allow citizens and communities to enhance and sustain the quality of their lives, and create the conditions for all individuals to reach their full potential 20131004—Panama Development Presentation—FINAL 18 Copyright 2013 © Professor Michael E. Porter Driving Social Development • Economic progress has a positive impact on social progress, but rising GDP per Capita does not guarantee social progress • We must measure social progress directly in order to understand performance and inform improvement • The Social Progress Index is a new tool to do so − Separate from economic indicators − Holistic framework − Outcomes rather than inputs − Relevant to all countries • By separating social and economic progress, we can better understand overall country performance and how social and economic performance are linked 20131004—Panama Development Presentation—FINAL 19 Copyright 2013 © Professor Michael E. Porter Social Progress Index Model Social Progress Index Basic Human Needs Foundations of Wellbeing Opportunity Nutrition and Basic Medical Care Access to Basic Knowledge Personal Rights Air, Water, and Sanitation Access to Information and Communications Personal Freedom and Choice Shelter Health and Wellness Inclusion and Equity of Opportunity Personal Safety Ecosystem Sustainability Access to Higher Education Does a country provide for its people’s most essential needs? 20131004—Panama Development Presentation—FINAL Are the building blocks in place for individuals and communities to enhance and sustain wellbeing? 20 Is there opportunity for all individuals to reach their full potential? Copyright 2013 © Professor Michael E. Porter Social Progress Index: 2013 Rankings 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. Sweden United Kingdom Switzerland Canada Germany United States Australia Japan France Spain Korea, Rep. Costa Rica Poland Chile Argentina Israel Bulgaria Brazil United Arab Emirates Turkey Dominican Republic Colombia Thailand Peru Mexico 20131004—Panama Development Presentation—FINAL 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 21 Philippines Paraguay Tunisia Georgia Viet Nam Jordan China Russian Federation Kazakhstan Botswana Sri Lanka Morocco Indonesia South Africa Egypt, Arab Rep. Ghana Bangladesh India Senegal Kenya Rwanda Mozambique Uganda Nigeria Ethiopia Copyright 2013 © Professor Michael E. Porter Social Progress Index vs. GDP per Capita 70 Sweden 65 United Kingdom Social Progress Index South Korea 60 Costa Rica Spain Japan France Chile Switzerland Canada United States Germany Australia Poland Israel Argentina Bulgaria 55 Dominican Republic Thailand Brazil Paraguay Colombia Turkey 50 Philippines Jordan Peru Mexico Georgia Tunisia Russia Vietnam China Kazakhstan Sri Lanka Morocco Botswana 45 Indonesia Egypt Ghana South Africa Senegal 40 India 35 Kenya Bangladesh Rwanda Mozambique Uganda Nigeria Ethiopia United Arab Emirates 30 $0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 PPP-Adjusted GDP per Capita, 2011 ($USD) 20131004—Panama Development Presentation—FINAL 22 Copyright 2013 © Professor Michael E. Porter Brazil Social Progress Scorecard Overall Rank 18 Basic Human Needs 30 Foundations of Wellbeing 20 Opportunity 16 Nutrition and Basic Medical Care 27 Access to Basic Knowledge 26 Personal Rights 15 Undernourishment Depth of food deficit Maternal mortality rate Stillbirth rate Child mortality rate Prevalence of tuberculosis 29 31 25 23 24 24 Adult literacy rate Primary school enrollment Secondary school enrollment Women's mean years in school 32 25 19 30 Political rights Freedom of speech Freedom of assembly/association Private property rights Women's property rights 17 12 1 18 1 Air, Water and Sanitation 28 Access to Information and Communications 20 Personal Freedom and Choice 16 Indoor air pollution attributable deaths Outdoor air pollution attributable deaths Access to piped water Rural/urban access to improved water source Access to improved sanitation facilities Access to wastewater treatment 31 18 16 34 29 24 Mobile telephone subscriptions Internet users Fixed broadband subscriptions Press Freedom Index 14 20 22 17 Basic religious freedoms Contraceptive prevalence rate Access to childcare Freedom over life choices 26 3 17 13 Shelter 23 Health and Wellness 31 Inclusion and Equity of Opportunity Availability of affordable housing Access to electricity 28 22 Personal Safety 46 Homicide rate Level of violent crime Perceived criminality Political terror 47 39 36 38 Life Expectancy Obesity Cancer death rate Deaths from cardiovascular disease & diabetes Deaths from HIV Availability of quality healthcare 27 27 27 22 45 Equity of opportunity for ethnic minorities Women treated with respect Community safety net Tolerance of immigrants Tolerance for homosexuals 1 43 9 13 6 Ecosystem Sustainability 21 Access to Higher Education 33 Ecological footprint of consumption CO2 emissions per capita Energy efficiency (use per $1,000 GDP) Water withdrawals per capita 29 20 29 20 Tertiary school enrollment Female tertiary enrollment 33 31 * 2 Brazil GDP per capita rank is 24th among sample of 50 countries *Safety net, tolerance and respect for minorities, women, and disadvantaged 20131004—Panama Development Presentation—FINAL 23 Copyright 2013 © Professor Michael E. Porter Social Progress vs. Government Expenditure (% of GDP) 70 65 Switzerland Sweden Canada United States Social Progress Index 60 Australia Costa Rica 55 Dominican Republic Peru 50 Philippines 45 Chile Bulgaria Thailand Colombia Turkey Georgia Mexico Tunisia China Jordan Viet Nam Kazakhstan Botswana Sri Lanka South Africa Morocco France Spain Poland Israel Brazil Paraguay Indonesia India 40 Japan Argentina United Arab Emirates United Kingdom Germany Korea, Rep. Bangladesh Ghana Egypt, Arab Rep. Senegal Kenya Rwanda Uganda 35 Russian Federation Mozambique Nigeria Ethiopia 30 25 20 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% 60% Government Expenditure (% GDP) Government Expenditure Source: 2013 Index of Economic Freedom 20131004—Panama Development Presentation—FINAL 24 Copyright 2013 © Professor Michael E. Porter The Social Progress Index: Key Findings • Economic development is necessary but not sufficient as a measure of national performance • Just as economic development helps social progress, social progress can enable sustainable economic development • Some approaches to economic development are less effective than others in advancing social progress, and even counterproductive, and vice versa • The amount of government spending (as a percent GDP) is an incomplete explanation for social progress performance 20131004—Panama Development Presentation—FINAL 25 Copyright 2013 © Professor Michael E. Porter The Social Progress Imperative: Driving to Action The Social Progress Imperative is not just an Index, but a global effort designed to catalyze action at the country level. It aims to form and support National Committees of leaders and stakeholders in each country, and work jointly with them to mobilize policy changes and private sector initiatives to advance social progress. 20131004—Panama Development Presentation—FINAL 26 Copyright 2013 © Professor Michael E. Porter Economic and Social Development: The New Learning 1. Strategy for Economic Development 2. Measuring Social Development 3. Business as a Driver of Social and Economic Development 20131004—Panama Development Presentation—FINAL 27 Copyright 2013 © Professor Michael E. Porter The Role of Business in Society • Only business can create wealth and prosperity • Business is facing growing scrutiny as the cause or contributor to many of today’s societal challenges, not the solution • Corporate social responsibility efforts are greater than ever, but the legitimacy of business has fallen • Government and NGO’s alone lack sufficient resources and capabilities to fully meet social challenges We need a new approach 20131004—Panama Development Presentation—FINAL 28 Copyright 2013 © Professor Michael E. Porter The Role of Business in Society Evolving Approaches Philanthropy • Donations to worthy social causes • Volunteering 20131004—Panama Development Presentation—FINAL 29 Copyright 2013 © Professor Michael E. Porter The Role of Business in Society Evolving Approaches Philanthropy Corporate Social Responsibility (CSR) • Donations to worthy social causes • Compliance with community standards • Volunteering • Good corporate citizenship • “Sustainability” • Mitigate risk and harm 20131004—Panama Development Presentation—FINAL 30 Copyright 2013 © Professor Michael E. Porter The Role of Business in Society Evolving Approaches Corporate Social Responsibility (CSR) Creating Shared Value (CSV) • Donations to worthy social causes • Compliance with community standards • Volunteering • Good corporate citizenship • Address societal needs and challenges with a business model Philanthropy • “Sustainability” • Mitigate risk and harm 20131004—Panama Development Presentation—FINAL 31 Copyright 2013 © Professor Michael E. Porter CSR versus Shared Value Fair Trade CSR CSV Fair Trade Transforming Procurement • Paying a higher price to farmers for the same products • Collaborate with farmers to improve quality and yield • Certification as a fair trade company • Supporting investments in technology and inputs • Higher prices for better quality • Higher yield increases quantity produced 20131004—Panama Development Presentation—FINAL 32 Copyright 2013 © Professor Michael E. Porter Social Needs and Economic Value Creation Environmental Improvement Energy Efficiency Education Water Use Company Productivity Community Economic Development Workforce Skills Health Affordable Housing Worker Safety • Social deficits and environmental impact create economic costs for companies • Community weaknesses affect company productivity • Social needs represent the largest market opportunities 20131004—Panama Development Presentation—FINAL 33 Copyright 2013 © Professor Michael E. Porter Levels of Shared Value I. Meeting social needs through products and underserved customers II. Redefining productivity in the value chain III. Improving the local and regional business environment 20131004—Panama Development Presentation—FINAL 34 Copyright 2013 © Professor Michael E. Porter Creating Shared Value in Products and Markets Jain Irrigation Systems • Drip irrigation equipment for small farmers in Africa and India • Serves more than 4 million farmers worldwide as of 2012 • Reduces water use by over 40% • Enables higher crop yields that improve food security while raising farmers’ income • Jain is now a $820 million company that is rapidly growing 20131004—Panama Development Presentation—FINAL 35 Copyright 2013 © Professor Michael E. Porter Creating Shared Value in Products and Markets Becton Dickinson Health Worker Safety • There is pressing need to protect health workers from needle stick injuries that spread HIV and other infections • BD redesigned syringes to prevent accidental sticks • Substantial reduction in health worker injuries • $2 billion in revenues in 2012, representing 25% of the company’s revenues • Largest source of company growth over the past two decades 20131004—Panama Development Presentation—FINAL 36 Copyright 2013 © Professor Michael E. Porter Shared Value in the Value Chain Fibria, Brazil • Fibria, the world’s leading manufacturer of chemical pulp, utilizes planted eucalyptus trees rather than native and old growth forests, and cultivation methods that incorporate partial native habitat • The company also encourages small-scale producers near its mills to plant eucalyptus in conjunction with other crops, assisting them with technical training and inputs • Fibria achieves far greater land and water efficiency versus old growth forest production and traditional methods • Small scale producers currently contribute 27% of the raw materials utilized in Fibria mills, improving efficiency • 4000 households have significantly increased their income 20131004—Panama Development Presentation—FINAL 37 Copyright 2013 © Professor Michael E. Porter Shared Value in the Value Chain Consorcio Panamá Frío, Panamá • Consorcio Panamá Frío, the largest food supplier in Panamá, is committed to strengthening the cold value chain while improving the productivity of its suppliers • The company provides technical assistance to farmers to enable them to meet minimum quality standards and efficient flow of products to Consorcio’s collection centers • The company has reduced waste of perishable food products and improved quality • Farmers have achieved an average of 21% improvement in good agriculture practices, 26% improvement in proper use of agricultural supplies and 68% improvement in cash management 20131004—Panama Development Presentation—FINAL 38 Copyright 2013 © Professor Michael E. Porter Improving the Business Environment: Upgrading Channels Arca Continental • Arca Continental is the second largest bottling company in Latin America, and one of the largest Coca-Cola bottlers in the world • Arca Continental established a program to train and invest in the microentrepreneur retailers who sell more than 60% of the Company’s products, including management, sales and marketing and merchandising • Invests in low energy use coolers and fixture improvements • Participating retailers register sales increases of 25% or more, with improved customer satisfaction, leading to similar increases in the sales of Arca’s products • Arca Continental recovers its investment in 6 months or less • Beginning in Mexico, the program is being extended to Argentina and Ecuador 20131004—Panama Development Presentation—FINAL 39 Copyright 2013 © Professor Michael E. Porter Integrating Across Levels Novartis in Rural India Reconceiving Products and Markets • Portfolio of the appropriate and affordable medicines from the company’s patented, generics, and over-the-counter (OTC) businesses • Packaging of OTC medicines to address consumers’ limited ability to spend out-ofpocket on healthcare 20131004—Panama Development Presentation—FINAL Redefining Productivity in Value Chain Enabling Local Cluster Development • Local sales teams that know the culture and speak the dialect, understand needs and reduce mistrust • A dense network of local distributors to reduce stock-outs • A community health education program to address lack of healthseeking behavior • Frequent health camps for physicians in rural areas • Microfinance partners to improve healthcare infrastructure and access to working capital 40 Copyright 2013 © Professor Michael E. Porter New Stakeholder Roles and Relationships • The focus on social impact unites the goals of companies, NGOs, and government • Shared value fosters new relationships between companies, philanthropists, NGOs, and government in addressing social issues Traditional Roles New Roles NGOs • Receive grants to deliver social services • Partner in implementing new shared value business models Governments • Tax and regulate business; operate social programs • Make platform investments and support shared value strategies; regulate to encourage shared value solutions Philanthropists • Donate to charitable causes • Partner with companies and NGOs to catalyze shared value initiatives 20131004—Panama Development Presentation—FINAL 41 Copyright 2013 © Professor Michael E. Porter Creating Shared Value: Deciding Where to Concentrate Nestlé Nutrition Rural Development Water • Opportunities to create shared value are inevitably tied closely to a company’s particular businesses 20131004—Panama Development Presentation—FINAL 42 Copyright 2013 © Professor Michael E. Porter Putting Shared Value Into Practice Dow Chemical • Dow has a legacy of innovation to solve problems (“solutionism”) • It recognized that global social issues represent huge market opportunities • The “Breakthroughs to World Challenges” program was created – Each business unit is challenged to apply “solutionism” to a range of global problems inspired by the MDGs Example • Dow developed Omega-9 canola and sunflower seeds that produce cooking oil with no trans fats and low saturated fats • The technology yields twice the oil per hectare for farmers than soybeans • The oils have longer shelf life and usage life for food processors • One of Dow’s biggest selling product lines with total revenues of approximately $700 million 20131004—Panama Development Presentation—FINAL 43 Copyright 2013 © Professor Michael E. Porter Shared Value and Company Strategy Whole Foods Markets Value Proposition • • • Distinctive Activities • Natural, fresh, organic, and freshly prepared foods and health items with excellent service at premium prices Cater to specialized nutritional requirements (gluten allergies, vegan, etc.) Serve educated customers who are passionate about food and a healthy lifestyle • • • • • • • • • Well-lit, inviting supermarket store formats with appealing displays and extensive prepared foods sections Produce section as “theater” Café-style seating areas with wireless internet for meals and meetings Each store carries local produce and has the authority to contract with the local farmers. Company provides low-interest loans if needed Nutrition information and education provided to shoppers along with products High touch in-store customer service via knowledgeable, flexible, and highly motivated personnel Flat compensation structure Own seafood procurement and processing facilities to control quality, sustainability and price from the boat to the counter Heavy emphasis on environmental sustainability in all activities Emphasis on supporting community development • Whole Foods is the most economically successful food retailer in North America • Successful strategies in the future will embody a significant shared value dimension 20131004—Panama Development Presentation—FINAL 44 Copyright 2013 © Professor Michael E. Porter Purpose Based Strategic Positioning Traditional Positioning New Positioning Nestlé • Food and Beverage Company • Nutrition Company Nike • Footwear and Apparel Company • Health and Fitness Company Thermo Fisher • Scientific and Laboratory Instruments Company • Making the World Healthier, Cleaner, and Safer • A clear social purpose opens up new opportunities for growth and profitability, while motivating and attracting consumers, business partners, employees, shareholders, and the public 20131004—Panama Development Presentation—FINAL 45 Copyright 2013 © Professor Michael E. Porter The Purpose of Business • Our purpose in business is to create shared value for society, not economic value for its own sake • Businesses acting as businesses, not as charitable givers, are arguably the most powerful force for addressing many of the pressing issues facing our society • Shared value will give rise to far broader opportunities for economic value creation • Shared value thinking will drive the next wave of innovation, productivity, and economic growth • A transformation of business practice around shared value will give purpose to the corporation and represents our best chance to legitimize business again 20131004—Panama Development Presentation—FINAL 46 Copyright 2013 © Professor Michael E. Porter