Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 Labour Demand Elasticity and Manpower Requirement in the Malaysian Service Sector Rahmah Ismail*, Noorasiah Sulaiman**, Arawati Agus*** and Fariza Ahmad**** The first objective of this study is to analyse the elasticity of labour demand for output and wage rate for two high-level occupations, which are professional labour and technical labour. The second objective is to project the requirements of these two occupational categories for the periods 2015 and 2020. The analysis in the study is based on data of four select services subsectors, namely, professional business, education, health and information and communication technology (ICT) within the 2000 to 2010 period. The source of the data is the Service Industry Survey by the Department of Statistics Malaysia. The results show that the elasticity of labour-output is generally positive, while the elasticities of labour-wage are positive and negative depending on the category of occupation and sector. The forecaset of the manpower requirement for professional and technical category of occupations are highly dependent on the output growth of a sector and the initial manpower stock, which are dominated by the education and ICT sectors. Field of Research: Economics 1. Introduction There are scores of discussions by various economists on the definition of manpower planning. Generally, manpower planning has a broad definition and consists of a range of activities realted to future skills needs and knowledge on the existing workers in an organisation (Fyfe, 1988). Rahmah (2012) defines manpower planning as a process in which an organisation or a country identifies the quantity and the types of workforce needed at a defined time and place and the capability to use the workforce efficiently. Knowledge on the requirements in labour demand by category of occupation, skills and education levels is imperative to reduce mismatch between skills offered and needed and thus unemployment. According to Hopkins (2002) manpower planning is a logical consequence to the continuous mismatch in skills between supply of and demand for skills in the labour market, resulting in persistent increase in unemployment. Manpower planning refers to the effort of preparing a sufficient quantity of workers with needed qualifications to perform tasks at a right time and place. Badillo and Vila (2013) argues that Job-worker mismatch reflects the inefficiency in resource allocation within an economy. The investment on human capital by the labour is not utilised at the maximum in the production activity and consequently resulting in the different wages between workers. For more than half a century, a range of techniques has been invented and used to plan workforce in different countries using available data. The increasing attention on the importance of manpower planning leads to improvements in methodologies and their applications. _______________________________________________________ * Professor Dr. School of Economics, Faculty of Economics and Management, Universiti Kebangsaan Malaysia, 45630 Bangi Selangor Malaysia, email: rahis@ukm.edu.my ** , Associate Professor Dr. Noorasiah Sulaiman School of Economics, Faculty of Economics and Management Universiti Kebangsaan Malaysia, 45630 Bangi Selangor Malaysia, email: rasiahs@ukm.edu.my *** , Professor Dr Arawati Agus UKM-GSB, Universiti Kebangsaan Malaysia, 45630 Bangi Selangor Malaysia, email: ara@ukm.edu.my ****Dr. Fariza Ahmad, School of Economics, Faculty of Economics and Management Universiti Kebangsaan Malaysia, 45630 Bangi Selangor Malaysia, f_ahmad@ukm.edu.my 1 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 The applicability and effectiveness of these methodologies are still a matter of debate between present economists (Willems, 1996). Theoretically, there are two main school of thoughts in the field of manpower planning analysis; the first is the structuralists, which view manpower requirement through the lenses of the employer, and the second is the neoclassical, which takes the vantage point of the labour who are the supplier of workforce. These two opposite viewpoints require analyses using different models. Manpower Requirement Approach (MRA) or Manpower Requirement Forecasting is suitable for the demand side of manpower planning while for the supply side, the pertinent approach is the Rate of Return Approach (RRA). The MRA approach contends that manpower requirement forecasts are heavily related to labour demand. The elasticity of labour demand to output is an important instrument in manpower requirement forecasts. In fact, the original labour demand model includes three basic factors namely output, price of labour (wage rate) and proce of capital (interest rate). Labour demand is an important issue in analysing cost adjustment i.e. how producers adjust labour demand when there are changes in wage rate. This situation needs to be observed both in the short term and long term. Malaysia has undergone a rapid growth in its economy and the quality of life of its people has been improving despite the harsh and inconsistent global economic environment of late. Acknowledging the vast potential of the service sector, the government has decided to give an added attention on developing it with the aim of making the sector the main driver of growth and employment with a focus on creating a more value added activities. During the first half period of 2012, the services sector has recorded a 5.8% growth owing largely to strong and sustained domestic demand (Malaysia, Economic Report 2013). The contribution of the services sector to the Gross Domestic Production (GDP) has also improved from 46.8% in the year 2005 to 54.2% for the year 2011. In 2011, the growth rate of the services sector outpaced the GDP growth slightly with the sector growth at 7.0% compared to GDP growth of 5.1% (Malaysia, Economic Census Report 2011). To achieve the goal of making the services sector the main driver of the Malaysian economy, a steady supply of educated workforce is of the essence. During the period of the Tenth Malaysia Plan (10-MP) the government has introduced various programmes under the Economic Transformation Plan (ETP), which include the introduction of the New Economic Model (NEM), which accentuates creativity and innovation (Malaysia, 2010). Realising the need to focus on its strengths, Malaysia, under this transformation effort has chosen 12 areas to be included in the National Key Economic Areas (NKEA), which are projected to be the areas to drive the economy towards achieving the ultimate goal of becoming a high-income economy by the year 2020. There are four services subsectors identified in the NKEA, namely professional business, education, health care and ICT. All four subsectors are the focus of this study, which examines the labour demand elasticity and labour requirements for categories of professional and technical workers. Considering the importance of this sector as emphasised by the government in its policies, it is therefore, necessary that the workforce requirement of this sector is researched. This study focuses on the high-level occupation due to the high cost of investment associated with this type of labour compared to lower-level workers and subsequently a failure to optimally utilise them lead to more costly waste of resources. Existing literature is lacking in studies focusing on this specific issue and the existing studies on the Malaysian case are more general in nature. It therefore, fits for this study to fill the lull on this subject matter in Malaysia.The first 2 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 objective of this study is to analyse the elasticity of labour demand for output and wage rate for two high-level occupations, which are professionals and technical workers. The second objective is to project the requirements of these two occupational categories in the future. The analysis in the study is based on data of four selected services subsectors, namely professional business, education, health care and information and communications technology (ICT). This paper is organised into six sections. The next section is a review of existing literatura followed by a section on theoretical framework and model specification. The fourth section introduces the data followed by the fifth section, which discusses research findings. The final section entails the conclusion of the study. 2. Literature Review A study on demand revolves around its basic determinants, which are output and input price. Studies on demand make use of a number of different approaches. For instance, Falk and Koebel (2000) employed the Generalized Error Correction Model (GECM) to determine the labour demand in the German manufacturing industry. In their study, labour was categorised into three levels of skills - skilled, semi-skilled, and unskilled workers. The independednt variables were output, total net capital stock and wage rate. They used data on the manufacturing industry covering 26 years from 1976 until 1995. Their findings indicate that labour demand is not elastic for all category of occupations in both short and long term. Nonetheless, demand for unskilled labour is more elastic relative to skilled and semi-skilled labour at least in the short term. They also found that total capital stock is a substitute to unskilled labour in both short and long term with cross elasticity values positive at 0.27 and 0.40. Betts (1997) used the tanslog cost function to estimate the substitution between whitecollar workers, blue-collar workers and capital in 18 manufacturing sectors in Canada between the years 1962 and 1982. The study reported that capital and labour according to skill levels are complementary. More recently, using the constant elasticity of substitution (CES) production function and data from nine manufacturing subsectors in Malaysia, Rahmah and Idris (2004) analysed the subsitution elasticity between physical capital and labour by category of occupation for the year 1985 until 1996. Their findings indicate that the manufacturing sector in Malaysia has a rather high elasticity of substitution with seven out of the nine industries recording elasticity values exceeding unity. Furthermore, the elasticity of substitution is higher for high-level occupations compared to lower category of occupations. There are other factors that influence labour demand. A case in point is a study by Siti Hajar et al. (2011), which used Foreign Direct Investment (FDI), economic openness, number of technological agreements, output and wages to study labour demand in the services selected subsectors in Malaysia. Their findings indicate that FDI, number of technological agreements and economic openness are positively related to labour demand, while wage rate is negatively related to labour demand in the services sector. An earlier study, Saenset et al. (2008), studies the relationship between demand for agricultural products and labour demand and wage rate in the agriculture sector in Chile. Quarterly data from the 1996-2005 period was used to estimate agriculture labour demand and the Cobb Douglas production function was used as the basis for model estimation. From the Cobb Douglas production function the minimum cost function was estimated. Meanwhile, the linear log function was used to measure labour elasticity. The main finding of the study was that demand for output is positively related with labour demand with elasticity value of 0.38, while the wage elasticity is negative at 0.88. 3 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 Fajnzylber and Fernandes (2009) examines the effects of three economic activities at international level, namely import, export and FDI on demand for skilled labour in Brazil and China. The findings show that import and FDI are positively related with skilled labour demand in Brazil. Conversely for China, they found that skilled labour demand reduces with increase in import and export. The logical explanation is that for both sectors in China, the demand is more for unskilled labour. Ilham and Mahmoud (2008) studies the impact of international trade on labour demand elasticity in Tunisa's manufacturing sector. In their study, labour is divided into two categories: contract workers and permanent workers. The study found that demand for contract workers is more elastic than demand for permanent workers. Bishwanath et al. (2013) estimates the substitution elasticity between capital and labour input in the manufacturing sector in India. They estimated two types of industries selected at two digit level during a research period of 1980 and 2007. Using CES model, they found that the elasticity of subsitution between capital and labour are between 0.54 and 0.97. The findings in Bishwanath et al. (2013) corroborates some earlier findings like in Virmani and Hashi (2009) which also found elasticity values of less than unity. This indicates that the possibility of subsitution between the two variables is low for the case of India. However, Upender (2009) found that subsitution elasticity value between capital and labour for India's manufacturing sector is more than unity. There are various methodologies that can be applied to make projections on manpower requirement in an economy. Methods like econometric, regression and time-siries model are often used. All these models require adequate and suitable data to produce accurate projections. If data is not sufficient or not following desired distribution pattern, a model will not produce accurate projections (Ho., 2010). Scheffler et al. (2008) projected the size of requirements for demand and supply of medical experts at the global level for the year 2015. The study used data of per capita medical expert during the period between 1980 and 2001 for 158countries obtained from the World Bank and World Health Organization (WHO). The researcher applied the needs-based model and demand-based model to estimate the need for medical experts in the future. The need-based model approach is based on the sin1-log model, which is related to the ratio of medical expert and skilled medical assistants to a weighted population size. Meanwhile, the demand-based model uses Gross National Income as the indicator to demand for and supply of medical experts for every 1000 citizens. The study projects that in 2015, global demand and supply of medical experts will be in balance. However, they also predict that shortage may occur in the African region while other regions like Europe, South East Asia, West Pacific, East Meditteranean and America may not experience such issue. In another instance, Chung et al. (2010) studies the demand and supply of nurses in Korea due to the rising demand for healthcare in the country using the system dynamic model to estimate future requirement for nursing workforce. They forecast that demand will exceed supply during the the projection period of 2006-2020. Labour-output elasticity can be further used to make projection of workforce using the MRA approach. Most countries use this approach due to its ease of use and it can help policy makers decide the needed training and education policies to achieve intended economic targets (Neugart and Schomann, 2002). Nakajima (2008) studied the relationship between manpower requirement and value added productivity for 24 select services industries in Japan, Korea and America for every five years from 1960 until 1985. Using the input-output table from the international publication The 1985 Japan US E.C. Asia Input Output Table and 4 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 applying Leontief ‘s Modeling, the researcher found a significant relationship between value added productivity and manpower requirement. Rahmah et al. (2012) analysed manpower requirement for high level category of occupation in the services sector, namely administration and management as well as professionals and technical workers. Five services subsectors were analysed to include: electric, gas and water; wholesale and retail trade; hotels and restaurants; transportation, storage and communications; finance, insurance and business services; and government services as well as other related services. A time siries data from 1990 until 2008 was used. The outcome was that output has a positive and significant influence on the demand for both types of labour. More than half of labour requirement for the period between 2010 and 2015 is for professionals and technical workers. The highest demand for labour was projected for wholesale and retail trade and hotels and restaurants subsectors. A study on manpower requirement in the food and beverage industry in Malaysia for the year 2010 based on 2003 stock using econometric modeling was conducted by Rahmah and Nur Ellia Nadira (2009). Three scenarios of output growth was used in making this projection. the first scenario assumes that the projection period is the same as past trends. The second scenario assumes that output growth is low and the third scenario assumes that output growth is higher than past growth. The findings showed that the average growth rate for all three scenarios has increased during the 2003-2010 period. The findings also indicate that the food industry requires more labour compared to the drinks industry for all three scenarios. Nurul Ain Moktar et al. (2012)used the input-output model framework as their research technique and made projections of manpower requirements in the tourism sector which include hotels, restaurants, transportation, entertainment, recreation and retail trade subsectors. The study found that the entertainment, recreation and retail trade are the subsectors that contribute to msot employment for the year 2015. 3. Methodology Labour Demand Estimation Model The estimation model for labour demand for both labour categories in the present study is split into two types as below; Labour Demand Estimation ARDL Model and PMG procedure ln PROFit 0 1 ln PROFi ,t 1 11 ln OUTPi ,t 1 21 ln WAGEPi ,t 1 31 ln WAGETi ,t 1 p 1 q 1 q 1 q 1 j 1 j 0 j 0 j 0 1 j ln PROFi ,t j 11 j ln OUTPi ,t j 21 j ln WAGEPi ,t j 31 j ln WAGETi ,t j 1t (5) ln TECH it 1 2 ln PROFi ,t 1 12 ln OUTPi ,t 1 22 ln WAGEPi ,t 1 32 ln WAGETi ,t 1 p 1 q 1 q 1 q 1 j 1 j 0 j 0 j 0 2 j ln PROFi ,t j 21 j ln OUTPi ,t j 22 j ln WAGEPi ,t j 32 j ln WAGETi ,t j 2t (6) Labour Demand Estimation Model SUR procedure 5 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 ln PROFit 3 31 ln OUTPit 32 ln WAGEPit 33 ln WAGETit 34 Rt 3t (7) ln TECH it 4 41 ln OUTPit 42 ln WAGEPit 43 ln WAGETit 43 Rt 4t (8) Where, PROF is the number of professional, management and executive workers (will be referred to as professionals after this), TECH is the number of technical and associated professional workers (will be referred to as technical after this), OUTP is the real output value, WAGEP is the monthly wage rate of professional workers, WAGET is the monthly wage rate of technical workers, R is the interest rate, i is the services subsector (i=1,2,3,4), t is the year, ln is the natural logarithm. Data for output and wage rate are based on 2005 price. The same model is applied for the Labour Demand Estimation Model by category of occupation and four services subsectors. In this estimation, data of types of services subsectors based on the Malaysian Standard Industrial Classification (MSIC) at 3 digit level is used. Source of Data Data of four selected services subsectors for the years 2000-2010 were obtained from the Services Industry Survey conducted by the Department of Statistics Malaysia. These sectors include professional business, education, health and information and communications technology (ICT). For every subsector, data at MSIC three digit level were prepared. The estimation of the PMG model according to the Autoregressive Distributed Lag (ARDL) include four subsectors and 11 years, while SUR estimation used data at 3 digit level and a period of 11 years. The number of subsectors at three digit level is different for the four sub sectors mentioned earlier. For example, the professional business sector has five subsectors, health has four subsectors, education has four subsectors and ICT has seven subsectors. 4. Findings Unit Root Test Analysis This reasearch applied two approaches to test the stationary, namely, Augmented Dickey Fuller (ADF) and Phillip-Perron (PP). The outcome of the unit root test for both procedures are as reported in Table 1. Table 1 shows that all the variables are stationary at first difference I(1) at both conditions, without trend and with trend at 1%, 5% and 10% significance levels. These conditions implied that the spurious regression can be avoided since all variables are stationary at first difference with trend. Since the panel data are not stationary at level I(0) but is stationary at first difference I(1), the use of the ARDL model is thus appropriate. 6 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 Table 1: Results of Unit root test ADF and PP Variable Without trend ADF With Trend PP Without With Trend trend Level InProfessional -9.81 -4.6762 0.69151 -4.67622 (0.21274) (0.31868) (0.31213) (0.31868) InTechnical -2.3144 -4.1781 -2.3815 -8.9355 (0.20301) (0.29557) (0.2030) (0.29557)** lnWage Technical -1.95812 -3.30622 -1.95811 -5.7346 (0.36351) (0.31248) (0.36351) (0.31248) lnWage 1.66091 -3.9546 -2.4354 -3.95467 Professional (1.0848) (0.37309) (0.33545) (0.37309) InReal output 2.54226 0.1522 8.54219 3.17677 (0.12354) (0.31275) (0.12531) (0.31275) Difference ∆InProfessional -6.7689 -9.0857 -8.97713 -11.6629 (0.21664)** (0.15856)** (0.15857)** (0.13012)** ∆InTechnical -4.8317 -4.39940 -10.8748 -9.9732 (0.28311)* (0.31648)* (0.28311)*** (0.31648)** ∆InWage Technical -4.3130 -4.3147 -10.9587 -9.68774 (0.32871)* (0.37973)* (0.36408)*** (0.40140)** ∆InWage -6.0195 -6.91948 -6.0353 -6.9195 Professional (0.36353)** (0.36883)** (0.36353)** (0.36838)** ∆InReal output -1.5547 -3.34517 -5.17683 -7.02705 (0.37289)* (1.08186)* (0.39836)* (0.45431)* Note: *** Significant at significance level 1%, ** Significant at significance level 5% and *Significant at significance level 10%. Upper value is the coefficient value, value in bracket is the standard deviation Results of Labour Demand Model Table 2 reports the results of labour demand model by category of occupation using the Pooled Mean Group (PMG) approach. The selection between the PMG and Mean Group (MG) approaches was made using the Hausman test and the outcome indicate that the Chi squares values are not significant. This connotes that the PMG is the more efficient estimator compared to MG. The General Method Moment (GMM) approach is not suitable as the data have a smaller cross section relative to time series. Result of estimation shows that the ECT value is significent and less than one meaning that there is a short run and long run relationship between the dependent and dependent variables. The study also found that in the short run, the significant determinants for professional labour demand are real output and real wage rates. Both variables signify consistency with the theory, which propose that an increase in output will result an increase in demand for labour, while an increase in wages will reduce demand for labour for the professional category. However, for the technical workers a similar result was only obtained for the output but there a positive impact of the wage rate on its labour demand. This implies that an increase in the wage rate will increase the demand for labour of this type. 7 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 This kind of relationship can be maintained in the long run especially for teh professional workers. However, in the long run, all the variables are significant and are not conflicting with the theory especially for the output and wage rates effects on labour demand of every job category. Moreover, result also showed the impact of changes in wage rates of technical workers on demand for professional labours is negative, implying that these two types of labour are compliment. Nonetheless, the outcome of the estimation of labour demand for the technical workers shows a positive impact on demand for technical labour in the event of an increase in professional labour wage rates. This shows that the substitution condition that illustrates the influence of changes in wage rate for both categories of occupation are different. The study also found that the output elasticity for the professional occupation in the long run is higher than in the short term. A 1% increase in the output will increase labour demand for this category by 0.788 % in the short run and 1.0219% in the long run. The elasticity of wage rate is lower in the long run, indicating that changes in wage rate has more stable effect on the demand for labour in the long run. The findings indicate that a 1% increase in wage rate reduces professional labour demand by 0.56732% in the short run compared to 0.48797 in the long run. The technical labour output elasticity is lower than that of the professional workers but the elasticities of wages are negative and higher in the long run. Table 2: Results of estimation for professional and technical categories of occupation Pooled Mean Group (PMG) Variable lnProfessional lnTechnical ARDL (0,0,0,1) ARDL (0,0,1,0) Short run effects ∆InReal Output ∆InReal Professional Wage ∆InReal Technical Wage Constant Error Correction Term (ECT) Long run effects InReal Output InReal Professional Wage InReal Technical Wage 0.78885 (0.19583)*** -0.56732 (0.13630)*** 0.56732 (0.13346) 0.92968 (0.50327)** -0.38982 (0.1307)** 0.51381 (0.10886)*** -0.36940 (0.24902) 0.46829 (0.1185)*** 0.90659 (0.56573)* -0.44407 (0.35835)** 1.0219 (0.02516)*** -0.48797 (0.04176)*** -0.97554 (0.12221)*** 0.59766 (0.11207)*** 1.67633 (0.25609)*** -1.71134 (0.25425)*** Note: *** Significant at 1%, ** Significant at 5%, *Significant at 10%. Figures in bracket are standard deviation 8 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 The results of the estimation of labour demand model using the Seemingly Unrelated regression (SUR) approach for all sectors are shown in Table 3. The value of R2 for the professional labour demand model is 0.6451, while for the technical labour is 0.9345. This means that 64.51% and 93.45% of the variations of the respective dependent variables can be explained by the independent variables included in the model. The estimation outcome indicate that the influences of wage rate and output are still consistent with the labour demand theory with output playing a positive and significant role in determining labour demand for the two categories of occupation. Meanwhile, the wage rate influences demand for labour for both occupational categories negatively and significantly. The cross effect results from changes in wage rate are still similar to PMG results. Results on the estimation of labour demand model for the professional and technical labour for every subsector is presented in Table 4. The value of R 2 is more than 0.8, showing that more than 80% of variations in the dependent variable is explained by the independent variables in the model. The influence of output on labour demand for both categories and for all sectors are positve and significant. The negative effects of wage rate apply to all subsectors except the professional business. For cross wage rate, estimation results show that technical and professional labour are complements in the professional business and ICT sector but are substitutes in the health and education sectors. A consistent cross elasticity was found in the professional and technical labour demand estimation model for education, health and ICT sectors. Table 3: Results of estimation for professional and technical categories of occupation Seemigly unrelated regression (SUR) *** Variable InReal Output InReal Professional Wage InReal Technical Wage Interest Rate Constant R2 Chi2 p-value No. of observation InProfessional 0.48665 (0.07369)*** -1.44367 (0.17830)*** -0.09993 (0.19016)* -0.00464 (0.00897) 12.4167 (0.81327)*** 0.6415 78.75 (0.0000)*** 44 InTechnical 0.07695 (0.07596)** 2.33905 (0.18379)*** -0.56428 (0.19601)** -0.01046 (0.00923) -3.44178 (0.83831)*** 0.9345 628.01 (0.0000)*** 44 Note: Significant at 1%, ** Significant at 5%, *Significant at 10%. Figures in bracket are standard deviation Elasticity of labour-output is very high and there some that approach unity like in the case of professional business sector. A 1% increase in output increase demand for professional labour by 0.954% for the professional business sector, 0.774% for health sector, 0.768% for education sector and 0.815% for ICT sector. A similar trend was recorded for technical workers with a 1% increase in output resulting in a 0.877% increase for professional business sector, 0.781% for health sector, 0.759% for education sector and 0.967% for ICT sector. Regarding wage elasticity, there are sectors that recorded elasticity values exceeding 9 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 unity, suggesting high elasticity. For instance, in the professional business sector, a 1% increase in wage rate of professional workers increase the demand for professional labour by 1.563%, while a 1% increase in wage rate of technical workers increase the demand for this category of labour by 1.061%. The own wages elasticity is negative in other sectors for the professional category of occupation, but they are positive for technical workers. The cross wage ealsticity is negative for the professional workers in the professional business and ICT implying the complementarity between these two types of jobs. But for the health and education sectors, the cross wage elasticities are positive implying the substitubility between the technical and professional occupations. 10 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 Table 4: Estimation results for services subsectors using Seemigly unrelated regression (SUR) Variable: InReal output Professional Business Health Education lnProfessional lnTechnical lnProfessiona l lnTechnical lnProfessiona l 0.95459 0.87756 0.77426 0.78157 0.7681 (0.12226)*** (0.57619)*** (0.11127)*** -0.95345 (0.12468)*** ICT lnTechnical lnProfessiona l lnTechnical 0.75945 0.81555 0.90666 (0.05768)*** (0.27531)** (0.02639)*** 0.74737 (0.24562)** -0.94056 (0.12481)*** 0.75945 (0.27531)** -0.75571 (0.16175)*** (0.03645)** * -0.12087 (0.22146) InReal wage Professional 1.56348 (0.49846)** (0.12034)** * 1.06085 (0.49065)** InReal wage Technical -2.1642 (0.52695)*** -1.52755 (0.51869)** 0.11836 (0.10076)** 0.12598 (0.20774)** 0.119 (0.10076)* 0.04371 (0.22226)** -0.16014 (0.18498)* 0.35376 (0.25327) Interest Rate -0.03094 (0.02671) -0.02563 (0.02629) 0.00075 (0.00591) -0.12110 (0.01179) 0.00051 (0.00591) -0.02390 (0.01303) -0.02408 (0.01154) -0.01831 (0.01581) -2.9050 (1.92001)** -2.53476 (1.89001)* 3.4854 (0.60809)*** (5.9308) (1.2.454)*** 3.4946 (0.60810)*** -4.9803 (1.34139)*** 2.30599 (1.21301)* -6.54067 (1.67469)** * 0.8417 238.48 (0.0000)*** 44 0.8790 319.42 (0.0000)*** 44 0.8418 234.08 (0.0000)*** 44 0.8602 270.77 (0.0000)*** 44 Constant 2 R λ2 p-value N 0.8527 318.44 (0.0000)*** 55 0.8170 245.48 (0.0000)*** 55 0.9258 960.15 (0.0000)*** 77 0.8958 662.20 (0.0000)*** 77 Note: *** Significant at 1%, ** Significant at 5%, *Significant at 10%. Figures in bracket are standard deviation. Professional Business subsector at 3 digit levels consist of Advertising, Accounting, bookkeeping and auditing activities; tax consultancy, Architectural, Engineering and Other Technical Activities, Veterinary Activities, and Legal activities. Subsector of health includes human health, Hospital activities, Medical and dental practice activities, other human health activities. Subsector of education includes Pre-primary and primary education, Secondary Education, Higher Education and other education. Subsector of ICT includes Data base activities, Data processing services, Hardware consultancy, Maintenance and repair of office, accounting and computing machinery, other computer related activities, Software consultancy and supply and Telecommunications. 11 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 Projection of Manpower requirement Table 5 conveys the projection of high-level manpower requirements for four services subsectors included in the study. The growth rates for all four subsectors are quite high i.e. between 8% to 12% between the years 2000 and 2010 with the exception of the health care subsector, which only recorded growth of 3%. This projection took into account the labouroutput elasticity and the output growth rate. Manpower requirement is dominated by the ICT and the education sectors followed by the health sector. The output growth rates for the two sectors reach 12% resulting in high demand for labour for the next five and 10 years. This is in line with the mission of the government to make these two subsectors the pillar of the services sector and thus important sectors in the economy. Professional business and ICT sectors recorded the highest labour-output elasticity. However, it should be noted that the professional business sector went through a rather slow growth in output and have a small manpower inventory leading to a small manpower requirement. Despite that, its annual manpower requirement growth rate is encouraging especially for the professional category of occupation, which is anticipated to grow at 4% a year for the 2010-2020 period. It is less heartening for the health sector, which may only grow at 1.7% a year during the same period. This owes partly due to the sufficiency of present workforce in the sector leading to lower growth in demand for future recruitment. Meanwhile, the education and ICT sectors' annual manpower requirement growth rate is also projected to be 4%, which is a good sign for employment in the future. Table 5: Employment projection by services subsector Employment Sector LabourOutput Elasticity Value (βij) Output Manpower 2015 2020 Annual Growth Inventory Projection Projection Growth Rate 2010 Rate (2000(Lijo) 20102010) 2020 (gr) (%) Professional business Professional Technical Total 0.955 0.878 0.0842 0.0842 33098 1638 34736 Health care 41082 2001 43083 49068 2368 51436 4.0 3.7 Professional Technical Total 0.774 0.782 0.0382 0.0382 58251 7534 65785 Education 63513 8209 71210 68773 8884 77657 1.7 1.7 Professional Technical Total 0.768 0.759 0.1248 0.1248 65701 6050 71751 Communications 84593 7762 92355 103481 9137 112618 4.6 4.2 Professional Technical Total 0.815 0.906 0.111 0.111 45158 51697 96855 54842 63764 118606 4.5 4.9 35472 39634 75106 12 Proceedings of Annual Tokyo Business Research Conference 15 - 16 December 2014, Waseda University, Tokyo, japan, ISBN: 978-1-922069-67-2 Notes : 1. Calculation of output growth rate (gr) use output data for professional and technical (year 2000 until 2010) using the following formula; *( √ )+ 2. Projection of Lijt is obtained using this formula: Lijt = Lijo + (Lijo x n x βij x gr) 5. Conclusions Research findings show that the most important factor influencing demand for labour in the services sector is output. Wage rate also influence labour demand albeit negatively. This supports the labour theory except for the case of professional business subsector for professional category of occupation, which showed a positive influence of wage rate. This difference indicates that the sector is still short of professional expertise and the competition to attract this type of labour leads to positive influence of wages on professional labour demand. For technical labour, the relationship is negative only in the professional business subsector, while other sectors reported positive influence of the wage change. This signifies that requirement for technical labour is still high and thus increasing wages still result in higher demand for technical labour in the education, health and ICT sectors. The projection of professional and technical labour requirements show that the ICT and education sectors need more labour parallel with the bigger inventory. On annual growth rate of labour requirement, technical occupation in ICT is expected to have highest growth between 2010 and 2020, while professional and technical occupations in health is projected to experience the lowest growth. The implication of these findings is that an effort has to be made to increase labour requirement growth rate for high-level occupations to reduce unemployment amongst prospective unversity graduates. A wage rate that helps improve the welfare of workers can still be increased since it can still increase demand for labour in some sectors under study. Besides, the encouraging growth of demand for these two types of labour implies that present efforts of education and training need to be continued. A sufficient supply of labour is imperative for a sustained economic growth and this can be done through the education and training system. However, the researchers concede that this study has not covered the supply side of the labour market and thus unable to project the difference between supply and demand of high-level labour in the services sector. Such study would need to include projection of supply with tertiary education graduates as indicator. A more comprehensive study shall be conducted as an extension to the present study to include supply of high-level labour in the services sector. References Badillo-Amador, L and Vila, LE 2013, Education and skill mismatches: wage and job satisfaction consequences, International Journal of Manpower, Vol 34, No. 5, pp. 416-428. 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