VICTOR VALLEY COMMUNITY COLLEGE DISTRICT
CLASS TITLE: NETWORK/MICROCOMPUTER TECHNICIAN
FLSA STATUS: NONEXEMPT
BASIC FUNCTION:
Under the direction of the Director of Management Information Systems, install and
configure software applications on Local Area Networks (LANs) and microcomputers for
instructional and administrative purposes; respond to user requests for assistance and
malfunction correction and provide technical support; set up and maintain microcomputer
software and related systems and applications; serve as technical resource to faculty, staff
and students in the use of microcomputers and related equipment.
REPRESENTATIVE DUTIES:
Install and configure software applications on Local Area Networks (LANs) and
microcomputers for instructional and administrative purposes; research software to
determine hardware and configuration requirements to assure compatibility with existing
hardware and software. E
Respond to user requests for assistance and malfunction correction; provide technical
information and assistance by phone or by visiting District sites. E
Reconfigure and upgrade software and hardware as appropriate; perform hardware
assembly, installation, configuration, maintenance and repair or refer hardware repairs to
appropriate District or outside technical personnel; run new cable and rewire buildings
for updated equipment. E
Serve as a technical resource for faculty and staff; train and assist users with new
software applications and systems; ensure that they are connected to the network and
have up to date software and virus protection; provide initial individual training in
software application operation as needed. E
Monitor operation of equipment and programs to assure proper execution; test lines to
make sure they are wired to IEEE standard; identify and troubleshoot software
operational malfunctions researching software manuals and, when necessary, conferring
with District staff and vendors. E
Maintain adequate computer supplies inventory and database; assist with ordering
supplies and software; dispense supplies as needed; contact vendors for prices, shipping
or billing questions or concerns; receive and inspect software and computer supplies to
ensure proper orders are received; prepare billings for appropriate departments. E
Operate a variety of microcomputers and auxiliary equipment such as printers and
peripheral equipment and related hardware and software links. E
Perform related duties as assigned.
July 2006
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Network/Microcomputer Technician – Continued
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Principles and basic operations of LANs, related components and network software.
Advanced DOS commands.
Various software applications including word processing, spreadsheets, database
management, telecommunications and graphics programs.
Basic computer programming documentation techniques.
Operating system and standard applications programs employed on a variety of
microcomputers.
Computer software applications and languages utilized by the District.
Techniques and practices in utilizing standard software applications.
Basic record-keeping techniques.
Interpersonal skills using tact, patience and courtesy.
Inventory methods and practices.
Principles and practices of training and assisting faculty, staff and students in software
applications.
Technical aspects of field of specialty.
ABILITY TO:
Install and configure software applications on LANs and microcomputers.
Operate LANs, microcomputers and peripheral equipment.
Respond to user requests for assistance and malfunction correction and provide technical
support.
Perform technical functions in the operation of a variety of computer equipment and
related software.
Configure software to appropriate hardware.
Perform basic diagnostic checks and take appropriate corrective action.
Read, interpret and apply detailed and technical written and oral instructions.
Establish and maintain cooperative and effective working relationships with others
including those from diverse academic, socioeconomic, cultural, ethnic, and disability
backgrounds.
Follow oral and written directions.
Operate computers and peripheral equipment properly and efficiently.
Provide technical assistance to computer systems users.
Work independently with little direction.
Communicate effectively both orally and in writing.
Meet schedules and time lines.
Lift objects weighing up to 100 pounds.
EDUCATION AND EXPERIENCE:
Any combination equivalent to:
college-level course work in computer-based
applications and systems, training in the network software utilized by the District and two
years experience with computer software and hardware and troubleshooting.
LICENSES AND OTHER REQUIREMENTS:
July 2006
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Network/Microcomputer Technician – Continued
Valid California driver's license.
WORKING ENVIORNMENT AND PHYSICAL DEMANDS:
Disclosure:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. The work
environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job.
Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Normal Office Environment:
While performing the duties of this job the employee is regularly required to walk, stand,
sit for extended periods of time; climb stairs or ladder; speak and hear to communicate
with internal and external personnel; use hands and digits to type or handle materials;
bend at the waist, kneel or crouch to work on computer equipment; and view a computer
monitor for extended periods of time. The employee is occasionally required to lift, up to
100 pounds, carry, push and pull equipment. While performing the duties of this job, the
noise level in the work environment is usually quiet.
July 2006
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