E-Waste Management in Telefónica_ Daniela Torres Espinosa Head of Green ICT & Environment Telefónica S.A Beijing – 4th Green Standards Week Content • • • E-waste Management in Telefónica Challenges for effective management The Future Ahead: Green ICT Standards for E-Waste Management DISCOVER, DISRUPT, DELIVER 24 ICT Integrated Services 313 120 countries 2013 2801 Ton E-waste DISCOVER, DISRUPT, DELIVER 3 Million customers Thousand employees 6.2 1.8 TWh MTCO2eq Waste management in Telefónica Waste management based on ecoefficiency processes Environmental Risks Management DISCOVER, DISRUPT, DELIVER - Risks + Income New income generation and customer loyalty creation Waste management in Telefónica (2013) Income 2012: 80 millon € 2013: 39 millon € Expenditure 10 millon €/year DISCOVER, DISRUPT, DELIVER E-waste sources in Telefónica OPERATIONS Fixed & Mobile - RF equipment - Antennas - Switches OFFICES - Computers - Telephones - Routers, -… CUSTOMERS - Telephones Routers Swith boxes - Computers • Delivery to qualified waste managers • Collection of equipment by manufacturers • e-waste recycling & reuse programmes DISCOVER, DISRUPT, DELIVER E-waste management principles To promote the creation of specific e-Waste environmental legislations based on principles of shared responsibility. To manage E-waste in Telefónica operations under principles of ecoefficiency while promoting standards that reduce the generation of EWaste and improve the eco-design of EEE for telecommunications services To develop procurement policies for EEE for telecommunications services that facilitate their re-use and recycling at the end of its useful life. To provide our customers environmentally responsible options when disposing their devices and provide information on responsible management of E-Waste To control the reuse and recycling processes of e-waste management from service providers, ensuring compliance with environmental legislation and our Business Principles DISCOVER, DISRUPT, DELIVER Mobile phones E-waste mangement in Telefónica Industry Programs - México - Colombia Recycling Programs - Argentina Ecuador Panamá Costa Rica Nicaragua Guatemala El Salvador Venezuela Uruguay Recycling / Re-use Programs - Spain Brasil Chile México Perú UK Germany E-waste legislation with principles of extended producer responsibility E-waste legislation to be improved No legilastion for E-waste DISCOVER, DISRUPT, DELIVER E-waste management challenges Heterogeneous Environmental Regulation Need to define roles & responsibilities (producers, distributors & users) Diversity of qualified waste management suppliers Need of e-waste management alternatives Sustainable and eco-efficient programs Need to reduce financial burden and responsibilities Temporal storage of waste Need of coordinated logistic programs Environmental control to suppliers Need to develop environmental audits. DISCOVER, DISRUPT, DELIVER The Future Ahead: effective e-waste management E-waste management programs Green ICT Standards for ewaste DISCOVER, DISRUPT, DELIVER E-waste Regulations Including the REUSE Supply chain control & monitoring Effective Ewaste management Muchas Gracias Thank you Daniela Torres daniela.torres@telefonica.com @TEF_green DISCOVER, DISRUPT, DELIVER