E-Waste Management in
Telefónica_
Daniela Torres Espinosa
Head of Green ICT & Environment
Telefónica S.A
Beijing – 4th Green Standards Week
Content
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E-waste Management in Telefónica
Challenges for effective management
The Future Ahead: Green ICT Standards for
E-Waste Management
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24
ICT Integrated
Services
313 120
countries
2013 2801
Ton
E-waste
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3
Million
customers
Thousand
employees
6.2
1.8
TWh
MTCO2eq
Waste management in Telefónica
Waste management based on ecoefficiency processes
Environmental
Risks
Management
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- Risks
+ Income
New income
generation and
customer loyalty
creation
Waste management in Telefónica (2013)
Income
2012: 80 millon €
2013: 39 millon €
Expenditure
10 millon
€/year
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E-waste sources in Telefónica
OPERATIONS
Fixed & Mobile
- RF equipment
- Antennas
- Switches
OFFICES
- Computers
- Telephones
- Routers,
-…
CUSTOMERS
- Telephones
Routers
Swith boxes
- Computers
• Delivery to qualified waste managers
• Collection of equipment by manufacturers
• e-waste recycling & reuse programmes
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E-waste management principles
 To promote the creation of specific e-Waste environmental legislations
based on principles of shared responsibility.
 To manage E-waste in Telefónica operations under principles of ecoefficiency while promoting standards that reduce the generation of EWaste and improve the eco-design of EEE for telecommunications services
 To develop procurement policies for EEE for telecommunications services
that facilitate their re-use and recycling at the end of its useful life.
 To provide our customers environmentally responsible options when
disposing their devices and provide information on responsible management
of E-Waste
 To control the reuse and recycling processes of e-waste management from
service providers, ensuring compliance with environmental legislation and
our Business Principles
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Mobile phones E-waste mangement in Telefónica
Industry
Programs
- México
- Colombia
Recycling
Programs
-
Argentina
Ecuador
Panamá
Costa Rica
Nicaragua
Guatemala
El Salvador
Venezuela
Uruguay
Recycling / Re-use
Programs
-
Spain
Brasil
Chile
México
Perú
UK
Germany
E-waste legislation with principles of extended producer responsibility
E-waste legislation to be improved
No legilastion for E-waste
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E-waste management challenges
Heterogeneous Environmental Regulation
 Need to define roles & responsibilities (producers, distributors & users)
Diversity of qualified waste management suppliers
 Need of e-waste management alternatives
Sustainable and eco-efficient programs
 Need to reduce financial burden and responsibilities
Temporal storage of waste
 Need of coordinated logistic programs
Environmental control to suppliers
 Need to develop environmental audits.
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The Future Ahead: effective e-waste management
E-waste
management
programs
Green ICT
Standards
for ewaste
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E-waste
Regulations
Including
the REUSE
Supply chain
control &
monitoring
Effective Ewaste
management
Muchas Gracias
Thank you
Daniela Torres
daniela.torres@telefonica.com
@TEF_green
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