Trihalomethane (THM) Timeline Summary Date May-2012 Feb-2013 May-2014 Early summer 2014 Jun-2014 Action Charlotte Water changed THM sampling to 12 specific locations per U.S. EPA rule change (Prior rule was based on system-wide average) Duke Energy began applying calcium bromide to coal at Marshall Power Plant on Lake Norman & Allen Power Plant on Lake Wylie (we learned this recently from Duke) 2nd quarter 2014 THM samples show bromide related THMs are higher than normal – water system compliant w/ standards Charlotte Water modified operations to more aggressively manage water age, treatment processes to minimize THM formation Charlotte Water started water treatment process study Aug-2014 3rd quarter 2014 THM samples show bromide related THMs higher than normal and the trend is upward – water system compliant w/ standards Nov-2014 4th quarter 2014 THM samples continue to show bromide related THMs higher than normal – water system compliant w/standards Fall / Winter 2014 Charlotte Water informally consulted Duke Energy about the increasing bromidebased THM levels looking for guidance as to source and what we should expect going forward April & May 2015 Charlotte Water staff met w/ Duke staff at Franklin WTP to discuss bromide & THM levels - Duke listened and we agreed to share data Charlotte Water staff consulted with NC Department of Environment and Natural Resources (DENR) staff several times about THM levels; Charlotte Water was taking action to manage / optimize system May 6, 2015 2nd quarter 2015 THM samples show bromide-related THMs are higher than normal and the trend is higher than same quarter 2014 – water system compliant w/ standards Feb. 3, 2015 May 19, 2015 May 20, 2015 May 19-22, 2015 (no documentation of exact date) Week of May 26, 2015 Charlotte Water staff met to review and discuss THM data trends and actions needed - system optimization and hydrant flushing are on-going City Manager's Office briefed about THM issue CLTWater shared bromide related THM graphic with Duke Energy to better illustrate magnitude of impacts Duke Energy stopped applying calcium bromide to coal at Marshall and Allen Power Plants Early July 2015 July 16, 2015 July 20, 2015 4 times in July Process control THM sample (also referred to as SNC or Special Non-compliance samples) results are higher than normal & raise concern about potential for THM violation on 3rd quarter regulatory compliance samples City Manager's Office briefed about THM issue Mecklenburg County Health Director briefed about THM issue CLTWater staff conference calls w/ Duke staff to share data July 24, 2015 SNC sample results lower than early July samples but higher than normal July 28, 2015 July 28, 2015 Additional SNC sample results lower than 7/24 samples but higher than normal City Manager's Office briefed about THM issue Aug. 2, 2015 Aug. 5, 2015 Briefing with City Manager, Mecklenburg County Health Director, others – Health Director confirmed no health risks CLT Water conference call w/ Duke staff to share data Aug. 12, 2015 3rd quarter THM sample results received - system compliant with standards, 8 locations exceed state's notification level requirement Aug. 12, 2015 Aug. 13, 2015 Aug. 13, 2015 Meeting of water utilities w/ Duke Energy - shared data & THM compliance status Customers notified per state requirements Voluntary notification to media