Lifeguard Evaluation

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Lifeguard Evaluation
The Pennsylvania State University
McCoy Natatorium
Lifeguard
Head Guard
LG Supervisor
Employee Name (Please Print)
Position (Circle One)
Penn State University – McCoy Natatorium
Fall / Spring / Summer: 20
Location/Facility
Semester
Based on the “Lifeguard Evaluation Criteria” attached, employees should perform a self assessment,
circling a: “3” for Exceeds Standard, a “2” for Meets Standard or a“1” for Below Standard.
Employee’s Assessment
Evaluation Criteria
Below Meets
Exceeds
How Can I Improve?
Supervisor Assessment
Below Meets Exceeds
Attendance and
Punctuality
1
2
3
1
2
3
Secondary
Responsibilities
1
2
3
1
2
3
Coverage for Absences
1
2
3
1
2
3
Station Performance
1
2
3
1
2
3
Rotation Performance
1
2
3
1
2
3
Attitude at Work
1
2
3
1
2
3
In-service: Participation
and Attitude
1
2
3
1
2
3
In-service: Sense of
Urgency
1
2
3
1
2
3
In-service: Skills and
Fitness Components
1
2
3
1
2
3
Professional Behavior
1
2
3
1
2
3
Care of Equipment
1
2
3
1
2
3
Attitude Toward
Responsibilities
1
2
3
1
2
3
Acceptance of
Supervision
1
2
3
1
2
3
Cooperation with
Other Staff
1
2
3
1
2
3
OVERALL
RATING
1
2
3
1
2
3
Comments
Supervisor’s Comments:
Head Lifeguard Feedback:
Review of 30 Second Shift Checks:

Recommended for Rehire / Continued Employment

Continue on Trial
Supervisor’s Signature

Not Recommended for Rehire
Date (mm/dd/yy)
Employee’s Comments (Voluntary):
I have reviewed this rating form as completed by my supervisor, who has explained the ratings to me as
they apply to my performance in the duties to which I have been assigned. I understand that my signature
indicates that I have read the performance evaluation and, further, that my signature does not indicate
agreement with the evaluation.
Lifeguard Signature
Date (mm/dd/yy)
Lifeguard Evaluation Criteria
Evaluation Criteria
Examples of Behaviors That
Exceed PSU Standards
Examples of Behaviors That
Meet PSU Standards
Examples of Behaviors That
Are Below PSU Standards
Attendance and
Punctuality
Consistently present and in
full uniform five (5) minutes
prior to the start of shift.
Exemplary attendance; by
example discourages others
from absences. Helps cover
last-minute shift openings.
Frequently present five (5)
minutes prior to the start of
shift. Not always in uniform.
Usually reports to duty ontime. Has missed no more
than one shift. Occasionally
helps cover last minute or
undesirable shifts.
Seldom in full uniform and
prepared to work five (5)
minutes prior to the start of
shift. Frequently reports late
to duty. Two or more missed
shifts.
Secondary
Responsibilities
(Operations Rotation)
On own initiative consistently
picks up litter or discarded /
unattended equipment.
Ensures that the pool area is
set up properly (stairs in/out
as appropriate, lanes moved
to correct location, etc.).
Assists with picking up litter or
unattended equipment with
encouragement. Helps ensure
proper pool setup, although at
times unaware of what the
deck setup should be.
Frequently ignores litter or
discarded equipment. Lacks
initiative in helping maintain a
clean and organized working
environment. May need to be
asked to complete secondary
duties (patron counts, etc.).
Coverage for Absences
Consistently demonstrates
ability to “plan ahead” to
request time off and always
finds adequate coverage for
scheduled shifts when
conflicts arise.
Frequently demonstrates
ability to “plan ahead” and
requests time off well in
advance. Often finds coverage
for scheduled shifts whenever
scheduling conflicts arise.
Fails to “plan ahead” and
request time off. Frequently
waits until the “last minute” to
find a substitute. Avoids
speaking to coworkers in
person or on the phone
concerning shift changes.
Station Performance
Consistently remains alert to
potential hazards and
problems at all stations.
Demonstrates the ability to
attend to hazards and enforce
rules while maintaining eyes
on the water. Adheres to the 5
Minute Scanning Strategy.
Adjusts position to remain
close to patrons.
Usually remains attentive at
station. Seldom displays
“tunnel” vision or “zones out.”
Occasionally allows
distractions to interfere with
surveillance duties. May need
encouragement to adjust
position to remain close to
patrons.
Frequently remains distant
and unaware of potential
hazards and problems within
area of responsibility. Posture
gives the appearance of being
inattentive (e.g. feet on rails).
Rule enforcement is rare.
Fails to follow the 5 Minute
Scanning Strategy.
Rotation Performance
Consistently prompt and
attentive while rotating.
Consistently supervises water
during rotation. Interacts with
patrons and provides rule
enforcement during rotation.
Alerts relieving guard of
potential hazards and/or
problems. Always conducts
entry and exit scan of bottom.
Verifies incoming guard is
ready before leaving the
station.
Usually prompt and attentive
while rotating positions.
Frequently supervises water
during rotation. May interact
with patrons or provide patron
education/rule enforcement
during rotation. Usually waits
for incoming guard to be
“ready” before leaving the
station. Usually conducts entry
and exit scan of bottom.
Frequently inattentive while
rotating from one station to
the next. Seldom supervises
water during rotation. Ignores
patrons during rotation.
Frequently enters into
prolonged conversations with
guard being relieved. Rotates
ahead of incoming guard.
May not perform entry/exit
scan of bottom before
rotating.
Attitude at Work
Consistently exhibits a
professional and positive
demeanor with both patrons
and co-workers. Attitude is
respectful with all staff.
Demonstrates initiative and
problem-solving.
Inconsistently exhibits a
professional and positive
demeanor with both patrons
and co-workers. At times
shows frustration, annoyance
or disrespect amongst patrons
and/or co-workers through
words or body language.
Seldom exhibits a
professional and positive
attitude. Demonstrates
frustration, annoyance or
disrespect amongst patrons
and/or co-workers through
words or body language.
Lacks initiative.
Exceeds Standard
Meets Standard
Below Standard
In-service: Participation
and Attitude
Consistently demonstrates
enthusiasm and strives to
perfect skills during in-service
training. Pays attention and
participates during debriefing,
giving positive and corrective
feedback during EAP
scenarios. Shows skill
improvement.
Frequently demonstrates good
enthusiasm and strives to
perfect skills during inservices. At times, may seem
disinterested during EAP
debriefing. May not give
positive or corrective feedback
during EAP scenarios.
Frequently demonstrates a
poor attitude and goes
through the motions at inservice without striving to
become better and correct
skills. Demonstrates a lack of
enthusiasm during debriefing
and doesn’t give meaningful
feedback during scenarios.
In-service: Sense of
Urgency
Consistently demonstrates a
sense of urgency during skills,
drills and EAP’s at in-service
training. Acts with a purpose
during dry land and rescue
skills as well as during EAP’s.
Usually demonstrates a sense
of urgency during skills, drills
and EAP’s at in-service
training. Sometimes acts with
a purpose during dry land and
rescue skills as well as during
EAP’s.
Seldom demonstrates a
sense of urgency during skills,
drills and EAP’s at in-service
training.
In-service: Fitness
Component
Consistently demonstrates
determination and motivation
to improve fitness at in-service
training. Uses proper
techniques to swim efficiently.
Shows improvement in fitness
levels over the course of the
semester.
Participates fully in fitness
assessments, but may lack
enthusiasm. Sometimes uses
proper techniques to swim
efficiently. Shows some
improvement in fitness over
the course of the semester.
Seldom demonstrates
determination and motivation
to perform the fitness
component at in-service
training. Needs improvement
on techniques to swim
efficiently. Shows little to no
improvement.
Professional Behavior
Consistently demonstrates
professional behavior with coworkers and patrons alike.
Maintains a positive attitude
and fosters team cohesion.
Consistently cooperates with
co-workers and supervisors.
Leeds peers by example.
Frequently demonstrates
professional behavior with coworkers and patrons.
Occasionally engages in
horseplay. Generally
possesses a positive attitude
toward the role of a lifeguard.
Cooperates when required.
Seldom demonstrates
professional behavior such as
by engaging in inappropriate
behavior (e.g. foul language,
inappropriate jokes).
Demonstrates a negative
attitude detract from team
cohesion. Uncooperative.
Care of Equipment
Consistently demonstrates
care and concern for proper
equipment handling and
storage. Protects rescue tube
from unnecessary wear.
Promptly reports damage.
Frequently demonstrates care
and concern for proper
equipment handling.
Occasionally neglects to treat
equipment with caution.
Seldom demonstrates care
and concern for proper
equipment handling.
Frequently compromises the
longevity of equipment
through inappropriate
handling and/or storage.
Attitude Toward
Responsibilities
Verbal and/or non-verbal
messages consistently
demonstrate an attentive
attitude toward task at hand.
Consistently demonstrates
concern for safety and follows
policies and procedures.
Verbal and/or non-verbal
messages inconsistently
convey interest in task at hand.
Frequently attempts to
maintain a high standard of
care. Adheres to work policies
and procedures.
Verbal and/or non-verbal
messages convey disinterest
or displeasure with task at
hand. Seldom strives to
maintain a high standard of
care. Deviates from
established rules.
Acceptance of
Supervision
Responds positively and
willingly accepts direction and
feedback. Always follows
direction provided. Frequently
assists with problem solving.
Usually accepts direction
and/or feedback positively.
Occasionally hesitant to follow
direction provided.
Seldom accepts direction
and/or feedback positively.
Frequently becomes
defensive, verbally or nonverbally. Unable or unwilling
to follow directions.
Cooperation with Other
Staff
Frequently identifies concerns
with supervisors and/or staff
members involved.
Demonstrates confidence that
conflicts can be resolved.
Occasionally demonstrates an
inconsistent approach to
problem solving. May complain
without providing suggestions
for improvement.
Occasionally initiates conflict
by complaining or gossiping.
Isolates self from staff
interfering with staff’s ability to
work together as a team.
Evaluation Criteria
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