HR issues in Small States
WE HAVE TOO MANY MANAGERS
AND FEW LEADERS !
paul gauci
bov head training & consultancy
18/4/11
“Most organisations are
over managed
and under led.”
Warren Bennis
WHAT DO
MANAGERS DO?
MANAGERS
Managers control complexity.
Plan; Organise; Execute , Measure
…in order to solve problems ,create stability, order,
control, predictability, efficiency and results. “ –
Managers focus on outcomes.
WHAT DO
LEADERS DO?
LEADERS
Create a vision and develop strategies;
-
-Engage, motivate and inspire people;
-Build trust and have courage;
and
-Create action.
Trish Jacobson, "What it Takes to be an Effective Leader"
LEADERS
Leaders get results through people.
They inspire people to want to do the right things.
“Leadership is at its best when
the vision is strategic
the voice is persuasive
the results are tangible.”
M. Useem
“Management is an 8.00am to 5.00pm obligation,
but Leadership is a 24 hour-a-day responsibility.”
- Gregory P Smith
"Leaders work on the culture of the
organization, creating it or changing it.
Managers work within the culture of the
organization."
Edgar H. Shein
KEY FOCUS
ACTIVITY
MANAGEMENT
LEADERSHIP
Agenda
Planning and
Budgeting
Establishing
Direction
Develop a
Human
Resource
Network
Organising and
Staffing
Aligning
People
Executing
Plans
Controlling and
Problem Solving
Outcomes
Order and
Efficiency
Motivating and
Inspiring
Manages Change
and Effective
Managers Who Also Are Leaders
Leaders’ Behaviours
Managers’ Behaviours
•Vision and direction
•Plan and budget
•Align employees
•Organise and staff
•Inspire and motivate
•Control
Behaviours of Leaders and Managers
The Characteristics of Management
‘Old Reality’
Male
Infallible
At the top
Punish failure
Born not made
Individually focused
Expect loyalty
Turned on by power/status/money
Control orientated
The Characteristics of Leadership
‘Today’s Requirement’
Leader at all levels
Promotes change
Learns from mistakes
Strives for commitment
Team focused
Listens to others
Gives loyalty
Clear on vision and values
Question
Are our Leaders in our small states
…still only Managers ?
Are you a leader?
Are you a manager?
A leader creates.
A leader gives credit.
A leader values people.
A manager copies.
A manager blames.
A manager stresses
procedures.
A leader expects
innovation.
A leader prefers
judgement.
A leader stimulates
desire.
A
manager
expects
conformance.
A
manager
prefers
rules.
A manager stimulates
fear.
Are you a leader?
Are you a manager?
A leader expands liberty. A manager expands power.
A leader employs people. A manager employs
objects.
A manager welcomes
A leader welcomes
praise.
criticism.
A leader promotes others. A manager promotes
himself.
A leader makes mistakes. A manager makes excuses.
A manager sees problems.
A leader sees an
opportunity.
Are you a leader?
Are you a manager?
A leader corrects himself.
A manager corrects others.
A leader builds wisdom.
A manager gets knowledge.
A leader develops pride.
A manager develops ego.
A leader wants responsibility.A manager wants rights.
A leader seeks a position.
A manager seeks a job.
A leader has faults
A manager is perfect.
Let's Get Rid of Management Wall Street Journal
People don't want to be managed. They want to be led.
Whoever heard of a world manager?
World leader, yes.
Educational leader..
Political leader.
Religious leader.
Scout leader.
Community leader.
Business leader.
They lead. They don't manage.
The carrot always wins over the stick.
Ask your horse.
You can lead your horse to water, but you manage him to
drink.
If you want to manage somebody, manage yourself.
Do that well and you’ll be ready to stop managing.
And start leading."
"Effective leadership is putting first things
first.
Effective management is discipline,
carrying it out."
Jack Welch former CEO GE
Management …
sets eye to the bottom line
Leadership …
sets eye to the horizon
A
Word
of
Advice
Don’t forget to manage when you’re leading
‘True Leaders are also Managers’ Robert Sutton HBR 2010
The
distinction between leading and
managing is a subject of ongoing debate.
Leading
is often characterized as the
more glamorous job: leaders guide,
influence, and inspire their people while
managers implement ideas and get
things done.
But leaders who focus exclusively on coming
up with big, vague ideas for others to
implement can become disconnected from
their team or organization.
Avoid being a "big-picture only" leader !
Make decisions and develop strategies that take
into account the real-world constraints of cost
and time.
Stay involved with details of implementation.
Sure it's easier to come up with ideas and tell
others to make them so, but you also need to roll
up your sleeves and understand what it takes to
make those ideas a reality.
Leadership
The manager administers, the leader
innovates.
The manager maintains, the leader develops.
The manager relies on systems, the leader
relies on people.
The manager counts on controls, the leader
counts on trust.
The manager does things right, the leader
does the right thing.
Fortune Magazine
“Management is getting work done
through others.
Leadership is taking people where
they haven't been but need to go."
Don Roberts