Regional Development Forum 2008 “Bridging the Standardization Gap in Developing Countries” for the Asia-Pacific Region Hanoi, Vietnam, 15-17(am) September 2008 NGN Migration Strategies & Scenarios Krishna Ayagari Director-Business Development Alcatel-Lucent Asia Pacific Agenda Drivers for NGN migration What needs to be migrated Migration Approaches & Perspectives Migration Strategies Summary Hanoi, Vietnam 15-17 September 2008 2 What is the Need to Migrate (1)? Current Service Provider’s Environment: Declining revenues from legacy services High operational expenses Technology Silo’s Declining Revenues & Margin ‘Legacy’ services dominate the revenue mix Growth ~ 45 % Legacy Fast erosion of legacy revenues Low margins on new services + ~ 55 % Revenue Mix Hanoi, Vietnam 15-17 September 2008 Growth Legacy ~ 25 % * (~ 2- 4 %) YoY Impact on EBITDA margins = 42 % 35 % ~ 75 % EBITDA Mix Legacy revenues 2000 2003 2004 2005 2007 Source: service provider reports, Morgan Stanley 3 What is the Need to Migrate (2)? Comparison of Service Providers with New Entrants Low return of investment & limited innovation Market Cap /Revenue EV/PPE OPEX /Revenue CAPEX /Revenue Traditional service Providers <3 <5 > 62% > 18% New market players (Google, Yahoo, eBay, ...) >8 > 53 < 47% < 10% EV = Enterprise Value; PPE = Property, Plant, Equipment Hanoi, Vietnam 15-17 September 2008 Source: the Yankee Group, Alcatel-Lucent 4 NGN Migration: What Needs to be Migrated? Operations Voice Content IT Applications SDP/SDE OSS/BSS Video Next-Gen Voice Data Call/Session Control PSTN IP Multiservice Edge IP/ MPLS Core Internet IMS IP/MPLS Transport High-Speed Access Access Networks Data Center Consumer Enterprise Migration is needed at all layers of the infrastructure Hanoi, Vietnam 15-17 September 2008 5 NGN Migration: No One Common Approach Mobile NGN to greatly reduce the cost of wireless core network “… positioned to quickly provide our customers with new innovative services, while optimizing our switching costs.” Cole Brodman, Senior VP & Chief Development officer for T-Mobile USA Fixed NGN for fixed voice evolution and IMS MM over broadband “Enterprise FMC is a perfect demonstration of BT’s strategy that customers should be perfectly connected anywhere, regardless of networks and handsets” Steve Andrews MD Strategy, Convergence and Products, BT SDF & IMS for launching new services across fixed/mobile networks “To give the customer a powerful, seamless user experience across all devices and all platforms in a 1 Click, 1 Touch, 1 Button, 1 Screen way – whether that customer is an individual, small business, large business or governmental agency” Sol Trujillo, CEO Hanoi, Vietnam 15-17 September 2008 6 Migration- Different Perspectives Service Provider’s perspective + End-User’s perspective + Voice IP VoIP Phone iPod + Mobile FMC Gaming Communication + + + Internet Telephony Video Fixed PDA iPhone + Fixed + + + Mobile ISP Hanoi, Vietnam 15-17 September 2008 Triple Play NextGen SP TV Personalization + Mobility Office XBox360, Wii, PS3 ShareTV Mobile Office 7 Migration Strategies Subscriber-driven end-users opt for IP-based service Carrier-driven Operators based schedule Benefits: Benefits: Lower transition costs due to better Lower initial CapEx due to control of customer transitions staged deployment Lower OpEx due to rapid legacy Minimal feature transparency decommissioning or lower costs for transition Greater customer tolerance for Avoids creation of additional technology silos transition issues Trade-offs: Higher costs due to multiple touches in access network Longer term overlay network leading to higher costs Extreme workload on provisioning systems Trade-offs: Higher costs due to stringent feature transparency Higher initial CapEx without much revenue from new services More sensitive to End-User impact Most IP migration programs have evolved to blend both Hanoi, Vietnam 15-17 September 2008 8 Combined Migration Strategy 1. Overlay capability is first established and used to serve growth 2. New additions to legacy network discontinued at appropriate time 3. Carrier driven migration used to complete migration when legacy networks reaches a critical threshold Subscribers NGN TDM with NGN Overlay Overlay Hanoi, Vietnam 15-17 September 2008 Subscriber driven (Customer PULL) Time Carrier driven (Network PUSH) 9 Business Performance Migration Approaches & Transition Costs OPEX associated with Legacy + NGN, Service Offerings, Network Migration Growth Revenues CAPEX required for Network & Systems components Present Transition Operational Savings Future Time Time is critical: flatten the curve + shorten the time to maximize savings Hanoi, Vietnam 15-17 September 2008 10 NGN Migration Needs a Holistic Approach End-User Experience Organization Processes Technology OSS/BSS Applications Business Model Network Service-Product Portfolio Migration is not only about technology, successful migration needs sound business decisions Hanoi, Vietnam 15-17 September 2008 11 www.alcatel-lucent.com www.alcatel-lucent.com Hanoi, Vietnam 15-17 September 2008 12 Future of Voice in Asia-Pacific Developed Markets: Fixed (2005-2010) Fixed voice connections to decline by about 20% and revenues to decline by about 30% Mobile voice connections to increase by about 22% and revenues to increase by about 13% Mobile VoIP revenue to increase from 4% to 13% Source: Ovum 2007 Hanoi, Vietnam 15-17 September 2008 13 Future of Voice in Asia-Pacific Emerging Markets: Fixed (2005-2010) Fixed voice connections and revenues will marginally improve Mobile voice connections and revenues will almost double Mobile VoIP revenue to increase from 4% to 13% Source: Ovum 2007 Hanoi, Vietnam 15-17 September 2008 14