Consult Wiz
• When consults are entered into HEO/Wiz order
entry system the ordering physician selects a
priority.
– All priority selections send ordering information to a
StarPanel Work list (instructions to access on
following slides).
– Emergent or Urgent status requests will send page to
Consult Pager 24 X 7
– Routine requests will generate pages between 8a-5p
only. The Consult MD will need to routinely check the
Consult Worklist each morning to retrieve routine
consults sent over night.
Pager Management
• The physician with the “virtual pager” for
consults will receive a page notification.
• When you begin service coverage, you need to
call the Operator and ask for the pager number
for your particular service be forwarded to your
pager number.
• If you continue to get pages after going off call,
you need to remind the person who took over for
you to forward the virtual pager to the new pager
number.
Accessing the Consult
Data from StarPanel
• The following slides show how to access
the Worklist and some of the features that
are available for use.
• If you need assistance over and above this
brief information, contact the Help Desk at
3-34357 (3-HELP) and ask for the person
on call for Inpatient Support.
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Choose a consult service
From the black menu bar, click:
1.Patient List
2. Consults
3. Choose a consult service
Click the Appropriate Service. Ex. Cardiology, CHF
A list of patients from the service you
selected will display with various
options to choose from
Sort by
date:
Options in the Header
May sort list top
down or bottom
up
Select a Service:
Service is displayed with number
of entries to view. Remember the
greater the number of entries the
longer it will take to load the page
Cutoff older
than:
patients
automatically drop
off after one
month or no cutoff
date.
Customizing Your Consult View
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To customize your Consult view:
1. Click on the blue link “Columns”
2. Select which columns you want to display
(bolded options are active)
3. Click “Apply” to save changes
4. Ex. “Loc” is bolded. Pt’s room location
displays on far right side of screen.
Remove a Consult Entered in Error
1. Once the order is entered, there is no way to prevent the
beep from going to consulting physician.
2. Call the consulting service physician to notify the consult
was ordered in error.
3. Discontinue the Consult order in WIZ/HEO.
4. Correct the Consult list in StarPanel (See next slide for
Correcting Consult ordered in error)
Removing a Consult Entered in Error – Cont.
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To Remove a consult entered in error:
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2.
3.
4.
5.
Locate the consult you want to address in StarPanel.
Click request.
Request to delete options will appear in the lower frame.
Fill in as much information possible
Click “Send request to Medical Services (Note: Consult will not be deleted until
reviewed by MIS)
Actions Menu:
Action options available from this worklist are same as
from other parts of StarPanel. (Note: Your Action options
may differ from these, they are user specific)
To add a consult patient to a panel:
Select “AddToPanel”. (You’ll then get to select the name of
a panel to which you want these patients added. )
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