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T h e E n h a n c e d Ma n a g e m e n t
Fr a m e w o r k f o r I M / I T:
More effective, efficient
and successful
management of
IM/IT
M a x i m i z i n g yo u r d e p a r t m e n t ’s i n f o r m a t i o n
management and information technology (IM/IT)
i n ve s t m e n t s a n d m i n i m i z i n g r i s k s .
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Optimal selection of high-return IM/IT investments
Balanced decision-making
Comprehensive risk management
Enhanced control of timeframes and budgets
Successful delivery of projects
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IM/IT investments need special attention
Rapid developments in IM/IT is
connected nation in the world by year
transforming the way in which the
Government of Canada provides its
services and programs. Increasingly,
Government is committed
to maximizing the return
on IM/IT investments
2000. Recognizing that Canadians
expect careful stewardship of their
resources, the government is also
IM/IT investments are central to the
committed to maximizing the return
government’s commitment to helping
on its IM/IT investments and ensuring
Canadians realize the benefits of an
The size of the government’s
that its IM/IT projects are completed
information society where knowledge
investments in IM/IT — nearly four
on time, on budget, and deliver
is the prime resource.
billion dollars annually — reflects its
expected benefits.
ambitious goal of becoming the most
Enhanced Management Framework for IM/IT (EMF)
To help departments better manage
EMF enhances the government’s
integrated IM/IT strategy. This strategy
their IM/IT projects and improve the
capability to manage its IM/IT
should set priorities and budgets for
success rate of IM/IT investments, the
investments, successfully deliver IM/IT
the organization’s IM/IT investments as
government developed, in 1996, the
projects, and minimize risks. EMF is an
a whole, allowing it to assess and
Enhanced Framework for the
integrated management model that
successfully manage projects, existing
management of IT projects, which has
includes processes and key practices for
operations, enhancements and
since evolved to become the Enhanced
executives, as well as for business and
innovative pathfinders. Within this
Management Framework for IM/IT
project managers. The framework is
context, organizations should review
(EMF). The EMF has expanded from
supported by a set of principles, best
and prioritize their IM/IT investments
focussing solely on project
practices, methodologies, tools,
and — based on this review and
management disciplines to include
templates, handbooks, guides, and
available funds — select those
portfolio management, which entails
standards.
investments that will deliver optimal
the overall management and
value. EMF also promotes the
governance of IM/IT investments. This
helps improve the strategic use of
IM/IT investments through a stronger
EMF’s focus is on
Portfolio and
Project Management
alignment with business directions and
priorities.
application of project management
disciplines to all approved initiatives, as
well as the implementation of risk and
performance management throughout
EMF focuses on two broad areas:
the entire process.
portfolio management and project
EMF is an integrated
management model
management. It stresses the importance
of aligning business planning with an
EMF IS BASED UPON FOUR GUIDING PRINCIPLES:
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Alignment of
IM/IT investments
with business
strategies.
2
Establishment of
clear accountabilities
for managing IM/IT
investments.
3
Development of
corporate project
management
disciplines.
4
Identification and
management of
risks on a
continuous basis.
IM/IT english5
IM/IT ALIGNMENT TO BUSINESS
Business Strategy
Project
Management
Disciplines
ACCOUNTABILITY
• Select
• Prioritize
• Resource
• Ongoing Review and
Integrated Management
Business
Case
IM/IT Strategy Human Resources
Strategy
Business IM/IT
Project
Charter
• Planning
• Tracking and
Oversight
• Requirements
Management
• Configuration
Management
• Contract Management
• Quality Assurance
• etc.
Finance
Strategy
RISK MANAGEMENT
Asset
Management
Strategy
PERFORMANCE MANAGEMENT
Best Practices, Methods, Tools, Education, Advice and Support
www.cio-dpi.gc.ca/emf/EMFIndex_e.html
EMF Division, CIO Branch, TBS
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Portfolio
Management
CORPORATE DISCIPLINES
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ENHANCED MANAGEMENT FRAMEWORK FOR IM/IT
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Implementing the EMF
BASELINE In order to better direct
Auditor General, The Institute for
Ad-hoc Working Groups help develop
and guide improvement initiatives,
Government Information
specific solutions, including templates,
Treasury Board Secretariat (TBS)
Professionals, and central agency
tools, guidelines and methodologies.
conducted a baseline assessment for 21
representatives from functional areas
major departments in June 1998. The
like policy, risk, audit and
assessment helped identify strengths,
procurement. The Council provides
areas for improvement and risk
advice and support to the deployment
exposures. This baseline established
of the EMF across government. Within
The EMF Division within the CIO
the EMF implementation plans for
their respective departments, Council
Branch of TBS, is a centre of excellence
TBS and other departments. It also
members work and partner with
assisting departments in their EMF
provided a benchmark against which
colleagues from business lines, as well
implementation efforts. In partnership
to measure progress.
as corporate planning, internal audit,
with the Implementation Council, it
finance, and IM/IT planning groups.
evolves the framework, rolls out well-
PARTNERS The EMF
Partnering to
make it happen
researched solutions and toolkits,
Implementation Council is a
Special Interest Groups (SIGs) meet to
promotes and shares best practices,
government-wide partnership that
share experiences, best practices, and
conducts symposia and workshops,
includes representatives from 21 major
lessons learned on specific subjects
addresses policy issues, and provides
departments and key supporting
and issues such as risk and process
leadership, advice and support.
participants from the Office of the
improvement.
EMF delivers unparalleled benefits
EMF can provide you, as a senior
As an IT practitioner, you’ll be able to
benefits such as the following:
manager, with a more balanced
gain greater control over project
1 Savings between $4-$6 for every
decision-making framework to help
timeframes and budgets, manage
you reflect business priorities in your
change cycles, and deliver more
1 Increased productivity by 10-100%
selection of IM/IT investments. By
successful projects.
1 Reduced schedule delays by 50-70%
implementing underlying EMF
$1 invested
1 Reduced rework by 25-40%
You could benefit too!
concepts, such as enhanced
1 Improved quality by 45-70%
accountability, risk and performance
management, you’ll increase the
Research studies on a number of
EMF’s comprehensive approach goes
likelihood of successful IM/IT project
leading organizations in the industry
well beyond the implementation of
delivery across your organization, and
have found that implementing best
best practices to deliver even greater
achieve a greater return on investment.
practices reaps a number of tangible
results to the organization.
FIND OUT MORE
—
Visit the EMF website at www.cio-dpi.gc.ca/emf/EMFIndex_e.html
Your EMF Implementation Council member
is your access point for information and
guidance. Workshops and symposia are
conducted on a regular basis — check with
your Council member for upcoming dates
and locations.
Contact the EMF Division, CIO Branch, TBS for more
information, including how to participate in the
Implementation Council.
Tel:
(613) 957-9689
Fax:
(613) 946-5040
E-mail
ginley.julia@tbs-sct.gc.ca