ITU Workshop on “Benchmarking QoS Evaluation of Multimedia Networks” (Ouagadougou, Burkina Faso, 18 July 2013) Content and presentation of Recommendation E.MQoS Joachim Pomy, SG 12 Rapporteur Consultant, Opticom GmbH Consultant@joachimpomy.de Ouagadougou, Burkina Faso, 18 July 2013 1 Draft New Rec. E.MQoS E-series: Overall network operation, telephone service, service operation and human factors E.800-series: Quality of telecommunication services: concepts, models, objectives and dependability planning Title: QoS Aspects for Popular Services in Mobile Networks Ouagadougou, Burkina Faso, 18 July 2013 2 Scope of E.MQoS (1/2) Assessment of Quality of Service Summary of basics of QoS, always seen from the user's perspective Differences to Quality of Experience (QoE) Guidance to assure QoS assessments conducted in a meaningful way Definition of Quality of Service parameters and their computation QoS parameters and their computation for popular services abstract definition = generic description of parameters abstract equation user and technical trigger points Harmonized definitions are prerequisites for the comparison of QoS measurements and measurement results Typical procedures for Quality of Service measurement equipment Measurement procedures needed to perform the measurements of QoS parameters Ouagadougou, Burkina Faso, 18 July 2013 3 Scope of E.MQoS (2/2) Requirements for QoS measurement equipment Defines minimum requirements of QoS measurement equipment values and trigger points needed to compute the QoS parameter allow performing measurements in a reliable and reproducible way Definition of typical measurement profiles Specifies typical measurement profiles required to enable benchmarking of different mobile networks both within and outside national boundaries. Post processing and statistical methods Describes procedures for statistical calculations for QoS measurement of mobile networks using probing systems. Network based Quality of Service measurements E2E QoS measurements inside the network without direct access to the end point terminal. Ouagadougou, Burkina Faso, 18 July 2013 4 Popular Services Services are not standardized Focus on popular services Widely used in the market Test results are meaningfull to customers Examples Web radio E-mail clients Web portals Ouagadougou, Burkina Faso, 18 July 2013 5 QoS aspects of Mobile Network Availability Layer 1 Network Accessibility Layer 2 circuit switched Service Accessibility packet switched Service Integrity Service Retainability E-Mail File Transfer MMS Mobile Broadcast Ping PoC SMS Streaming Telephony Video Telephony Layer 3 Layer 4 Web Browsing Ouagadougou, Burkina Faso, 18 July 2013 6 Main structure of E.MQoS 6 7 Assessment of Quality of Service Definition of Quality of Service parameters and their computation 8 Typical procedures for Quality of Service measurement equipment 9 Requirements for Quality of Service measurement equipment 10 Definition of typical measurement profiles 11 Post processing and statistical methods 12 Network based Quality of Service measurements Appendices (informative) Ouagadougou, Burkina Faso, 18 July 2013 7 6 Assessment of Quality of Service 6.1 6.2 6.3 6.4 6.5 QoS Background QoS Assessment Process Basic Settings for QoS Assessments Service Independent QoS Criteria Service dependent QoS Criteria Ouagadougou, Burkina Faso, 18 July 2013 8 7 Definition of Quality of Service parameters and their computation 7.1 7.2 7.3 7.4 QoS Parameter Basics Service independent QoS Parameters Direct Services QoS Parameters Store-and-forward (S&F) Services QoS Parameters Ouagadougou, Burkina Faso, 18 July 2013 9 7.2 Service independent QoS Parameters 7.2.1 7.2.2 7.2.3 7.2.4 7.2.5 7.2.6 7.2.7 7.2.8 7.2.9 7.2.10 7.2.11 Radio Network Unavailability [%] Network Non Accessibility [%] Attach Failure Ratio [%] Attach Setup Time [s] PDP Context Activation Failure Ratio [%] PDP Context Activation Time [s] PDP Context Cut-off Ratio [%] Data Call Access Failure Ratio [%] Data Call Access Time [s] DNS Host Name Resolution Failure Ratio [%] DNS Host Name Resolution Time [s] Ouagadougou, Burkina Faso, 18 July 2013 10 7.3 Direct Services QoS Parameters 7.3.1 7.3.2 7.3.3 7.3.4 7.3.5 7.3.6 7.3.7 7.3.8 7.3.9 7.3.10 7.3.11 7.3.12 7.3.14 7.3.13 File Transfer (FTP) Mobile Broadcast Ping Push to Talk over Cellular (PoC) Streaming Video Telephony Video Telephony Web Browsing (HTTP) Web Radio WLAN service provisioning with HTTP based authentication Wireless Application Protocol (WAP) IMS Multimedia Telephony Group Call E-mail Ouagadougou, Burkina Faso, 18 July 2013 11 7.4 Store-and-forward (S&F) Services QoS Parameters 7.4.1 7.4.2 7.4.3 7.4.4 Generic Store-and-forward Parameters E-mail Multimedia Messaging Service (MMS) Short Message Service (SMS) Short Data Service (SDS) Ouagadougou, Burkina Faso, 18 July 2013 12 8 Typical procedures for Quality of Service measurement equipment 8.1 8.2 8.3 8.4 8.5 8.6 Aim of measurement Classification of services General aspects for all types of services Telephony measurements Store-and-forward services measurement Data measurements Ouagadougou, Burkina Faso, 18 July 2013 13 8.4 Telephony measurements 8.4.1 General aspects 8.4.2 Speech telephony 8.4.4 Group Call 8.4.3 Video telephony Ouagadougou, Burkina Faso, 18 July 2013 14 8.5 Store-and-forward services measurement 8.5.1 General aspects 8.5.2 SMS measurements 8.5.3 MMS 8.5.4 E-Mail 8.5.5 SDS Ouagadougou, Burkina Faso, 18 July 2013 15 8.6 Data measurements 8.6.1 8.6.2 8.6.3 8.6.4 8.6.5 8.6.6 8.6.7 Common aspects FTP HTTP E-mail WAP Streaming Video Media Download Ouagadougou, Burkina Faso, 18 July 2013 16 9 Requirements for Quality of Service measurement equipment 9.1 9.2 9.3 9.5 9.4 Overview General requirements Fixed QoS Test-equipment (FQT) Mobile based measurement equipment Mobile QoS Test-equipment (MQT) Ouagadougou, Burkina Faso, 18 July 2013 17 10 Definition of typical measurement profiles 10.1 Measurement profiles 10.1.3 10.1.1 10.1.2 Usage Profiles for Data Sessions Classification of measurement environments Service profiles Ouagadougou, Burkina Faso, 18 July 2013 18 11 Post processing and statistical methods 11.1 11.2 11.3 11.4 11.5 11.6 Important measurement data types in mobile communications Distributions and moments Visualization techniques Time series modelling Data aggregation Assessment of performance indices Ouagadougou, Burkina Faso, 18 July 2013 19 12 Network based QoS measurements 12.1 Network Measurement Basics 12.2 Measuring QoS Parameters in the Network 12.3 Comparing Network and Endpoint Test Measurements Ouagadougou, Burkina Faso, 18 July 2013 20 Appendices (informative) I II III IV V Examples for measuring trigger points Streaming explanations Push to Talk over Cellular Information QoS parameter export Which parameters have an impact on the effect of blocking ? VI Reference {SMS | SDS} VII Content integrity checking VIII Transfer times versus used data rate and content size IX Examples of statistical calculations X The concept of QoE reporting XI Examples of Network Based QoS Measurements XII 3GPP SA5 "UE Management" Ouagadougou, Burkina Faso, 18 July 2013 21 Confidence Intervalls for Different Sample Sizes (1) The following examples show the effect of different sample sizes in a measurement campaign. It is also based on the PearsonClopper formulas for the calculation of confidence intervals. Therefore, the examples are valid in a generic way and even for small sample sizes. For higher sample numbers, the calculation of confidence intervals based on the approximation of a normal distribution can be applied. Three different graphs are depicted: Sample sizes in the range: between 100 and 1 100 samples; between 1 100 and 2 100 samples; and between 1 000 and 11 000 samples. Ouagadougou, Burkina Faso, 18 July 2013 22 Confidence Intervalls for Different Sample Sizes (2) 30 Width of confidence interval for fixed sample size (Pearson-Clopper) 10 15 20 100 Samples 300 Samples 500 Samples 700 Samples 900 Samples 1100 Samples 0 x xx x xx x xxx xx x xxx xxx xxx xxx xx xx xx + +++ + ++ ++ + + + + xx + + + + + + + + x x + + + o o o o o oo o o o oo o o o o o + + + + + + x + x o o x + + + o o o o o ox x x x x x x x x x x x x x x x x x x x ox o o o o o + + + x x +++ x ++ ++ + o x + + + + x o + + + x + o o x x x + +++ + + +++ + x x x o o + x ++ ++ x x o + x x ++ ++ x+ x + + o ox x + x xo + ++ + o + x x ox o + x ++ x ++ x + ox + ++ xo o + x x+ + + ox + ox + +x x + + o o x x + + xx 5 Width of confidence interval in percent 25 o x + o x + 0 xx 20 40 60 80 100 Estimated rate in percent Ouagadougou, Burkina Faso, 18 July 2013 23 Confidence Intervalls for Different Sample Sizes (3) 2 3 4 5 xx xxx xxx x xx x xx xx x + +++ +++ + x x x + x + + ++ + x x x x + ++ x + + o o o o o o ooo o o o o o o + + x + x o o + x xxx x ++o o o x x x x x x x + x x x x x x x o o o ++ x + + + + + + x + o x x ++ + + +++ x x o + x ++ x x o o + x x ++o o x x +++ + + + x o+ x x + o x+ x + ++ x o + x + o ox x + + + x xo + x + + xo x +o x + + +x x + + xo+ o x+ + xo x x+ o + +x+ +x o 1100 Samples xo + + ox x x ++ x 1300 Samples ++ o ox xx 1500 Samples x + ++ ++ ox o 1700 Samples ox +x x 1900 Samples x+ + + ox ox 2100 Samples + + + 0 1 Width of confidence interval in percent 6 7 Width of confidence interval for fixed sample size (Pearson-Clopper) x + o x + 0 x + o x + 20 40 60 80 100 Estimated rate in percent Ouagadougou, Burkina Faso, 18 July 2013 24 Confidence Intervalls for Different Sample Sizes (4) 10 Width of confidence interval for fixed sample size (Pearson-Clopper) 4 6 1000 Samples 3000 Samples 5000 Samples 7000 Samples 9000 Samples 11000 Samples xxx x xx xxx xxx xxx xxx xx x xx xx xx ++ +++ ++ + + + +++ ++ + + xx + + + ++ x ++ + + + x 000 00 00 + 0 0 0 0 + 0 0 x +++ 0 0 0 0 0 0 x x x x x x x x x x x 0 0 0 0 0 0 +++ x x x x x x x x x0 00 + x x + x xx 0 0x x x x x + x x x 0 0 0 ++ x x + + 0 0 0x 0x x + + + + ++ ++ + +++ + ++ ++ + + + + + ++ x x x0 + x x +++ ++ +++ x + + 0 0x + x+ + ++ x 0x 0 + x+ x+ x 0x + x 0x 0 ++ x+ + 0 + + 0x + x ++ + 0x 0 x + + 2 x xx 0 Width of confidence interval in percent 8 o x + o x + xx xx x 0x + 0 x 0x + 20 40 60 80 100 Estimated rate in percent Ouagadougou, Burkina Faso, 18 July 2013 25 Schedule for draft new Rec. E.MQoS 31 August 2013 Final timeline for submitting comments directly to the editors 7 November 2013 Submission as Contribution to SG 12 20 November 2013 Deadline for Contributions submitted to TSB 12 December 2013 Planned Consent of SG12 Plenary January 2014 Start of Alternate Approval Procedure (AAP) March 2014 Pre-Publication ??? 2014 Publication Ouagadougou, Burkina Faso, 18 July 2013 26 Any questions ? Joachim Pomy Telecommunications & Int'l Standards Germany Tel.: +49 177 78 71958 Email: consultant@joachimpomy.de Ouagadougou, Burkina Faso, 18 July 2013 27