ITU Workshop on “Benchmarking QoS Evaluation of Multimedia Networks” (Ouagadougou, Burkina Faso, 18 July 2013) Introduction to ITU Regional Group of SG12 for Africa Gamal Amin ELSAYED RG-AFR Chairman E-mail: gam.alamin9@hotmail.com Ouagadougou, Burkina Faso, 18 July 2013 The framework of ITU-T The World Telecommunication Standardization Assembly (WTSA) sets the overall direction and structure for ITU-T: it meets every four years defines the general policy for the Sector establishes the study groups Ouagadougou, Burkina Faso, 18 July 2013 approves their expected work programme for the next four-year period appoints their chairmen and vicechairmen. 2 The ITU-T Standards Telecommunication Standardization Sector (ITU-T) assemble experts from around the world to develop international standards known as ITU-T Recommendations which act as defining elements in the global infrastructure of information and communication technologies (ICTs). Ouagadougou, Burkina Faso, 18 July 2013 3 ITU-T Study Groups Standardization work is carried out by the technical Study Groups (SGs) in which representatives of the ITU-T membership develop Recommendations (standards) for the various fields of international Telecommunications. Ouagadougou, Burkina Faso, 18 July 2013 Standards are critical to the interoperability of ICTs and whether we exchange voice, video or data, messages, standards enable global communications by ensuring that countries’ ICT networks and devices are speaking the same language. 4 ITU-T Study Group 12 - Performance, QoS and QoE In the ITU-T, Study Group 12 is the Lead SG on Performance and Quality of Service (QoS), a role that is increasingly important with the advent of commercial VoIP and packet-based next generation networks and terminals. With customers expecting the QoS of traditional communiOuagadougou, Burkina Faso, 18 July 2013 cation services, it is crucial to be able to measure new parameters such as packet loss and jitter, and know their user impact. Thus, recent SG12 achievements include several new and revised standards on the planning and deployment of IPbased networks. 5 Study Group 12 (Study Period 20132016) Performance, QoS and QoE Responsible for Recommendations on performance, quality of service (QoS) and quality of experience (QoE) for the full spectrum of terminals, networks and services ranging from speech over fixed circuitbased networks to multimedia applications over networks that are mobile and packet based. Included in this scope are the operational aspects of performance, QoS and QoE; the end-to-end quality aspects of interoperability; and the development of multimedia quality assessment methodologies, both subjective and objective. Ouagadougou, Burkina Faso, 18 July 2013 6 LEAD STUDY GROUP ROLES Quality of service and quality of experience . Driver distraction and voice aspects of car communications . Ouagadougou, Burkina Faso, 18 July 2013 7 Structure of Study Group 12 – performance QoS and QoE Question number Title Q1/12 SG 12 work programme and QoS/QoE coordination in the ITU-T Definitions, guides and frameworks related to QoS/QoE ITU-T SG12 Regional Group on QoS for the Africa Region (SG12 RG-AFR) Quality of Service Development Group Q2/12 RG-AFR QSDG Ouagadougou, Burkina Faso, 18 July 2013 8 Question number, etc. Title WP1/12 Terminals and multimedia subjective assessment Q3/12 Speech transmission characteristics of communication terminals for fixed circuit-switched, mobile and packet-switched (IP) networks Hands-free communication and user interfaces in vehicles Telephonometric methodologies for handset and headset terminals Q4/12 Q5/12 Ouagadougou, Burkina Faso, 18 July 2013 9 Question number Q6/12 Q7/12 Q10/12 Ouagadougou, Burkina Faso, 18 July 2013 Title Analysis methods using complex measurement signals including their application for speech enhancement techniques and hands-free telephony Methods, tools and test plans for the subjective assessment of speech, audio and audiovisual quality interactions Conferencing and telemeeting assessment 10 Question number, etc. WP2/12 Q8/12 Q9/12 Q14/12 Q15/12 Ouagadougou, Burkina Faso, 18 July 2013 Title Objective models and tools for multimedia quality E-Model extension in wideband transmission and future telecommunication and application scenarios Perceptual-based objective methods for voice, audio and visual quality measurements in telecommunication services Development of parametric models and tools for multimedia quality assessment Objective assessment of speech and sound transmission performance quality in networks 11 Question number Q16/12 WP3/12 Q11/12 Q12/12 Q13/12 Q17/12 Ouagadougou, Burkina Faso, 18 July 2013 Title Framework for diagnostic functions and their interaction with external objective models predicting media quality Multimedia Qos and QoE Performance interworking and traffic management for Next Generation Networks Operational aspects of telecommunication network service quality QoE, QoS and performance requirements and assessment methods for multimedia Performance of packetbased networks and other networking technologies 12 Ouagadougou, Burkina Faso, 18 July 2013 13 Regional Group on QoS for the Africa Region (SG12 RG-AFR) Objectives : During the study period 2005-2008, several actions have been done inside SG12 in order to implement WTSA Resolutions 17 (Telecommunication standardization in relation to the interests of developing countries) and 44 (Bridging the standardization Gap between developing and developed countries) and to take into account Resolution 123 of Plenipotentiary Conference. Ouagadougou, Burkina Faso, 18 July 2013 14 Regional Group on QoS for the Africa Region (SG12 RG-AFR) Objectives (cont): After a lot of consultations, it has been decided that the best approach should be to create a Regional group, as defined in WTSA Resolution 54. Study Group 12 established a Regional Group on QoS issues for Africa region (SG12 RG-AFR) at its 22-30 May 2008 meeting. Ouagadougou, Burkina Faso, 18 July 2013 15 TERMS OF REFERENCE To encourage active participation of African administrations, regulators and operators in the work of ITU-T. To encourage active participation of African administrations, regulators and operators in the work of ITU-T. To boost discussions on QoS challenges facing administrations, operators and regulators in the continent. Ouagadougou, Burkina Faso, 18 July 2013 16 TERMS OF REFERENCE To encourage participation of African countries in Rapporteur’s meetings, workshops and other ITU-T Study Group 12 events. To encourage participation of African countries in Rapporteur’s meetings, workshops and other ITU-T Study Group 12 events. To encourage African countries to contribute to the development of new/revised ITU-T Recommendations. Ouagadougou, Burkina Faso, 18 July 2013 17 TERMS OF REFERENCE To encourage the African countries to actively participate in the Quality of Service Development Group (QSDG) and other QoS related meetings. To ensure that ITU-T provides relevant information on QoS standards applicable to telecommunication networks, including test equipment for QoS monitoring and measuring, and assists in their implementation. Ouagadougou, Burkina Faso, 18 July 2013 18 TERMS OF REFERENCE Act as liaison body between African telecommunication administrations/ operators/regulators and ITU-T in matters relating to QoS standards. Ouagadougou, Burkina Faso, 18 July 2013 19 Management team NAME Gamal Amin ELSAYED SG12RG-AFR Chairman Robert Echeda SG12RG-AFR Vice-chairman Ouagadougou, Burkina Faso, 18 July 2013 CONTACT NATIONAL TELECOMMUNICATION CORPORATION ALAMARAT - ST 21 P.O. BOX 2869 KHARTOUM SUDAN TEL: +249 183 562364 FAX: +249 1835484489 E-MAIL: GAM.ALAMIN9@HOTMAIL.COM UGANDA TEL: FAX: E-MAIL: RECHEDA@UCC.CO.UG 20 NAME CONTACT SEYNI MALAN FATY SG12RG-AFR VICE-CHAIRMAN HASSAN TALIB SG12RG-AFR VICE-CHAIRMAN Ouagadougou, Burkina Faso, 18 July 2013 SENEGAL TEL: FAX: E-MAIL: SEYNI.FATY@ARTP.SN AGENCE NATIONALE DE RÉGLEMENTATION DES TÉLÉCOMMUNICATIONS (ANRT) CENTRE D'AFFAIRES B.P.2939 BD. AR-RIAD HAY RIAD B.P.2939 RABAT 10100 RABAT 10100 MOROCCO TEL: +212 5 37 71 85 08 FAX: +212 5 37 71 85 47 E-MAIL: TALIB@ANRT.MA 21 NAME HIROSHI OTA SG12RG-AFR ENGINEER EMMANUELLE LABARE SG12RG-AFR ADMINISTRATIVE ASSISTANT Ouagadougou, Burkina Faso, 18 July 2013 CONTACT ITU ITU/TSB PLACE DES NATIONS 1211 GENEVA 20 SWITZERLAND TEL: +41 22 730 6356 FAX: +41 22 730 5853 E-MAIL: HIROSHI.OTA@ITU.INT ITU ITU/TSB PLACE DES NATIONS 1211 GENEVA 20 SWITZERLAND TEL: +41 22 730 6312 FAX: E-MAIL: EMMANUELLE.LABARE@ITU.INT 22 Working items for the next period Action Plan Activities Promote active and consistent Participati on and contributi on by African region Sensitize African countries to prioritize the activities of ITU-T SG12 Expected Outcome Target date Contact CEO July 2013 of countries on commitments by members to be consistent Ouagadougou, Burkina Faso, 18 July 2013 Responsibil ity TSB and ITU Regional Office to facilitate 23 Action Plan Activities Expected Outcome Promote Members to active and join mailing consistent list Participatio n and contribution by African region Prepare contributions to SG12RGAFR meetings to be finalized for ITU-T SG12 consideration Roadmap for QoS of Packet based Interconnec ted Networks consented Ouagadougou, Burkina Faso, 18 July 2013 Target date Responsibi lity On-going All members December 2013 Rapporteurs 24 Action Plan Activities Expected Outcome Promote active and consistent Participation and contribution by African region Prepare contributions to SG12RGAFR meetings to be finalized for ITU-T SG12 consideration Draft E.CCH QoE Definitions and associated measuremen t methods of user-centric parameters for call handling in cellular mobile voice service Ouagadougou, Burkina Faso, 18 July 2013 Target date Responsibi lity December 2013 25 Action Plan Activities Promote active and consistent Participation and contribution by African region Prepare contributions to SG12RGAFR meetings to be finalized for ITU-T SG12 consideration Expected Outcome E.MQoS (Draft New Recommend ation on Mobile QoS) Target date Responsib ility September 2014 Supplement September XX to ITU-T 2014 E.800-series Recommenda tions (Guidelines on Regulatory Aspects of QoS) Ouagadougou, Burkina Faso, 18 July 2013 26 Action Plan Activities Expected Outcome Target date Responsibi lity Effective On Going TSB and ITU communica Regional tion to all Office to members. facilitate Focal o Regulators persons to o Operators regional association o Consumers such as Groups EACO, o Media WATRA, and CRASA o Academia shall Vendors coordinate with the Chairman to be able to promote the activities of Ouagadougou, Burkina Faso, 18 July 2013 the Group 27 Promote active and consistent Participation and contribution by African region Update contact list of stakeholders in Africa Action Plan Activities Review and harmonize from time to time performance QOS/QOE recommendations relevant to Africa Seek from ITU-T SG12 relevant information on standards about equipments and basic material to measure QoS/QoE Ouagadougou, Burkina Faso, 18 July 2013 Expected Outcome Target Responsidate bility Guidelines of Nov. Measurement 2013 equipment of QoS/QoE Rapporteur s 28 Action Plan Activities Review and harmonize from time to time performance QOS/QOE recommendations relevant to Africa Promote exchange of information on QoS/QoE between African Telecommunication and regulatory bodies. Expected Outcome Target Responsidate bility Members have Onstarted going exchanging information as well as study visits and this will promote harmonization Ouagadougou, Burkina Faso, 18 July 2013 All members 29 Action Plan Develop Capacity of the African countries regarding QoS/QoE standards Activities Workshop on bench-mark QoS/QoE evaluation methods, 18 July, Ouagadougou Expected Outcome Target date Guide and July 2013 best practices. Concrete values and animation of tools used experience sharing Ouagadougou, Burkina Faso, 18 July 2013 Responsibility TSB to facilitate one day workshop preceding next Regional Group meeting 30 Ouagadougou, Burkina Faso, 18 July 2013 31