Expert Systems Role as a tool of Knowledge Management

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ITU Workshop on
“ICT as an Enabler for Smart Water Management”
(Luxor, Egypt, 14-15 April 2013)
Expert Systems Role
as a tool of Knowledge Management
in Water Resource Management
Dr. Ibrahim Ahmed
Expert System Project Manager
MCIT - Egypt
ICT Trust Fund
Luxor, Egypt, 14-15 April 2013
Ministry of Communications and IT
ICT Trust Fund
Eng. Hoda Dahroug
Regional Director
Luxor, Egypt, 14-15 April 2013
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Background:
Community Development Projects in:
- Agriculture & Small businesses
- Women empowerment
- People With Disability
- Youth, Employability
- Civil Society
- Knowledge for development
Luxor, Egypt, 14-15 April 2013
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Background:
We believe that Knowledge is power.
We use Knowledge to empower the
community (K4D).
One of the most integral component in
all our project is knowledge sharing
and knowledge generation.
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ICT Trust Fund flagship service is,
Kenanaonline.com, the community
development portals.
It is a network of knowledge portals
(over 100,000 websites and portals) in
several field of Development.
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Kenanaonline empowers the community with
Knowledge Management tools, services,
training, and technical support to encourage
them sharing their knowledges.
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Kenanaonline in Numbers
- 2 millions visitors per month
- Over 1 million published webpage
- over 150,000 websites and portals
- 40% of visitors from Egypt
- 50% from Arab countries
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Aradina.net
A network of over 400 websites and portals.
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Websites and Portals consists of:
- General Authority of Fisheries Resources Dev.
- Research centers from ARC.
- NGOs working in Agriculture.
- Hundereds of experts,practitioners, farmers..
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What is the role of
Knowledge
Management in
Water Resource
Management.
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Water Management
as in any other
“Resource Management”
needs good
"Informative Decisions"
to actually solve any
problem.
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Decision Makers
seek subject matter
Experts Consultations
to take
informative decisions.
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A wider base of subject matter experts is
required in order to take better decisions.
Now the problem became clearer?!
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The problem is:
Experts are as scarce as
water resources
Experts Knowledge are as
as valuable as water.
So the Knowledge of the expert is what matter
most!
The solution: Knowledge Management
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Why KM is crucial to Organization success?
Prevent knowledge leakage from organizations
due to; Retirement, turnover, and poor
documentation.
Knowledge sharing to eliminate duplication of
efforts; saves time and money
Reduce time required to
build capacities in organizations.
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The Mission
We need to capture
Experts Knowledge!
and avail it widely and
openly accessible
online for real time
consultation.
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Capture Knowledge? Is it doable?
Yes, Expert Systems are one of the
essential tools for Knowledge Management.
It depends on
Artificial Intelligence and
Knowledge Acquisition
Methodology.
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Challenges of Knowledge Capturing:
Knowledge Acquisition methodology.
Experts have no incentive to share their
knowledges.
Organizations lack Knowledge Management
policies.
Lack of tools for building Expert Systems.
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Expert System Project
A Research project was held to answer
these challenges and identify a sustainable
model of building efficient Expert Systems.
MCIT (Ministry of Communications and IT)
IDRC (International Development Research Center)
CLAES (Central Laboratory of Agriculture Expert
System)
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Pilot Expert systems
The Expert system gather input from
the user in the form of questions to
finally pinpoint the diagnosis of the
problem.
We encourage Experts to add
illustration photos for each answer
Expert system asks:
What is the color of the root?
And gives illustration photo on demand to
help user answer the question
The Expert system keeps on
asking question...
Notice the list of diseases keeps narrowing as the
user answer more questions.
Till it reaches a final diagnosis
based on the input of the users.
Note:
Eng. El Araby, a Pomegranate Expert, is not
familiar with IT or Knowledge sharing.
Total time invested in building this expert
system is 8 hours.
– 3 Hours Knowledge Acquisition Basics
– 3 Hours Building Expert System Rules
– 2 Hours Inserting illustration photos
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Expert System Project Output
A self paced training module on
Knowledge Acquisition.
Experts can learn from
a multimedia CD how
to build their own
Expert System and
publish it online.
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Online Expert System Service
Develop an online service, an Expert
System platform allowing, for the
first time in the Arab world, the
Experts to build
their own
Expert Systems.
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Knowledge Portals Service
Organizations can manage knowledge
generated by its stuff from articles,
documents and expert systems, and
aggregate all content under the
organization knowledge portal.
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Expert System Keys of Success
Easy to use, Arabic enabled tools.
Multimedia Training CD.
Ownership of the created knowledge
belongs to the Experts.
Support organizations to integrate
KM in their structure and policies.
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Expert System for
Water Resources Management
Open invitation to Experts and Organizations to
participate in building Expert Systems.
Contact us for:
Training and Technical Support
Collaborating in a new project
Sharing our research findings.
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Contact us:
info@khobara.org
Thanks :)
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Conclusions and Recommendations
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