E-waste challenges and opportunities for Orange in AMEA zone Gilles DRETSCH Orange CSR towards a greener world In a world of limited natural resources, reducing our environmental impacts across the entire life cycle of our products and services is essential for our long-term success and competitiveness. We have made ambitious commitments to reduce the environmental footprint of our activities, improve the performance of our products and services, and offer our customers innovative solutions that help them to reduce their own impact. - contribute to combating climate change •reducing our direct impact; •reducing the impact of our products and services at customer sites; •developing innovative products and services that let everyone lower their environmental impact. - develop collection, recycling and reuse of end-of-life electronic equipment • contribution to CO2 reduction and rare resources recovery Main Waste management principles (1) –Manage our waste impact on environment and answer stakeholders (customers, employees, NGO, public authorities, suppliers …) requirements through our products, network and services evolutions –Control the whole channel for all waste categories (from internal activities, employees, customers and network) for waste collection, storage, transport, valorisation and depollution –Work with reliable, agreed, traceable partners for collection, transport and treatment • regular on the ground audit of external partners –Develop re-use of equipment to reduce CO2, use of resources and hazardous substances. • contribution to CO2 reduction objectives in scope 3 of carbon assessment • especially for mobile phones or business equipments Main Waste management principles (2) –Increase awareness and train employees about waste management best practices • training sessions, green weeks internally and in Orange shops –Be involved in socio-economic development through Waste Management • partnership with NGOs for some ewaste processing –Be exemplar on regulation compliancy related to waste collection, storage, transportation, treatment and valorisation, in Europe and AMEA footprints • to both comply with international (Basel Convention), EU (WEEE, RoHS, REACH, 1013) and country regulations –Reduce the use of dangerous and hazardous substances and encourage substances substitution –Care about rare resources, conflict minerals and impacts on biodiversity waste generated: the figures for Orange (2011) 15% Around 42 000 tons of waste Focus on WEEE figures (global for France in 2011 - ADEME) - 1,66M tons of EEE put on the market (642 millions of equipments of which 90% households, 10% business) quite stable for 5 years - 140M of cat 3 (IT and telecom) equipments - 470 000 tons collected (175 000 in 2007) : on average 7kg/hab - 78% are recycled - Objective for 2016 : 10kg/hab the facts and the figures in AMEA – The business of electronic products is fast growing • - 2 billions of computer are used in the world • Within 10 years in Africa: – - Number of PC used : X10 – - Number of mobile subscribers: X100 ! – High market share and demand for second hand and low cost EEE products – by 2017, Africa might generate more e-waste than EU • - Mainly due to the increasing use of mobile phones and computers • - The scheduled obsolescence and the short lifecycle of EEE in Developed countries feed the second-hand equipments movements to emerging countries – Informal activities in the e-waste recycling chain are present in all countries and include collection, manual dismantling, open-burning to recover metals and open dumping of residual fractions . what is at stake in emerging countries… – E-waste have value, regarding the evolution of gold, copper, aluminium, steel, PGM (platinum group metals) market prices – Avoid the import of e-waste and near-end-of-life equipment but the import of second-hand EEE provides also development opportunities • Contribute to reduce the « numeric gap » - socio-economic aspect – refurbishing of EEE and the sales of used EEE is an important economic sector in some countries of West Africa (e.g. Ghana and Nigeria). – well-organized and a dynamic sector that holds the potential for further industrial development – allows low and middle income households with affordable ICT equipment and other EEE. – For instance : Penetration rate of domestic EEE (iron, fridge, TV, computer) in Ghana and Nigeria is almost as high as in more developed countries in Africa like Morocco and South Africa – Orange has activities and is concerned in Senegal, Côte d’Ivoire, Niger, Cameroun, Egypt, Tunisia .. solutions to progress and opportunities (1) • A mix of initiatives between companies, governments, NGO, international organizations – Orange countries in Africa are looking for reliable, traceable local solutions –- for pre-processing locally some e-waste (phones, PC, batteries, cables…) – Develop an adapted Legal Framework – Develop some local and traceable treatment solutions for dismantling, sorting and first step of treatments: –- trained local employees by European recyclers –- involvement of suppliers (EPR approach – also for importers) –- ensure regular incomes for the structure –- develop agreement frame and certification schemes –- aggregate e-waste streams from different operators – Develop incentives for the informal sector to collaborate with these structures –- funding coming from valuable fractions (circuit boards)… to finance the treatment of low value fractions (plastics, screens, toners…) – Partnerships with local treatment units, European industry and government –- highly Interested in these urban mines ! – Eco-conception, « Green » procurement – STEP – UNU Initiative example solutions to progress and opportunities (2) – On the ground collaborative work / best practices and experience sharing with local CSR, sourcing, IT, legal, logistics in Orange country to… –- estimate the level of conformity of WEEE treatment regarding the local regulations and the processes –- check the management of WEEE and other hazardous wastes (batteries, cables…) –- know the wastes channels –- check the contracts with recycling companies and suppliers –- take into account the procedures and the wastes channels through visits of recycling companies and warehouses –- ensure reliable reporting … ITU-T Involvement • Work already done or going-on in Study Group 5 – Toolkit on End-of-Life Management of ICT Equipment released in 2012 –- present requirements for the EOL management that the actors engaged in waste management – started in january 2013 and on-going work item : Q13 Technical paper on life-cycle management of ICT equipment –- describe the EOL management stages for ICT equipment (e.g., reuse, recycle, recovery, refurbishment, disposal) –- provide technical guidance for refurbishment and repair facilities –- identify social, economic and environmental aspects related to the EOL management of ICT equipment. –- ICT Product design (usage of hazardous substances and substitution, sourcing of materials (rare metals, conflict minerals)…) –- include transboundary movement questions –- focus on emerging countries: high challenges for ewaste ! other intiatives – at the EU Level • Strengthen controls against illegal WEEE export from EU states • Recast of WEEE Directive - new Annex VI to set clear criteria, procedures and controls to distinguish working second hand EEE to WEEE (invoice, evidence and test reports…) on going transposition process by EU state members • Call for revision of the 1013 Waste Shipment Regulation - on 11 July 2013, the Commission adopted a proposal to strengthen inspections on waste shipments through an amendment of the Waste Shipment Regulation (1013/2006/EC). – high number (~25% ) of illegal waste shipments from EU Member States to countries in Africa and Asia. – inspections and controls of waste shipments appear to vary significantly between Member States. – in some countries only very few and insufficient controls are carried out. – http://ec.europa.eu/environment/waste/shipments/news.htm A succesful initiative: the Orange France project with Emmaus international Project launched by Orange France in partnership with Emmaus International NGO the revenues coming from refurbished mobile phones in France fund local workshop and facilities for WEEE collection and pre-treatment in 5 countries: Burkina, Bénin, Niger, Madagascar, Côte d’Ivoire On average 50T/year of weee shipped back to EU for final treatment Each workshop is helped during 5 years Thank you ! gilles.dretsch@orange.com 4 pillars for Orange’s commitment • • • • Orange has developed an ambitious strategy to enable it to become the benchmark for corporate social responsibility in the telecommunications sector. This approach, central to the Group’s Conquests 2015 strategic project, is embodied in practical action plans articulated around four fundamental commitments a responsible employer a world lived in trust an accessible world a greener world a greener world, some figures 21 000 2 300 1,4 servers virtualised, savings of 78 GWh electricity consumption, more than 6 200 t CO2 emission avoided; solar base stations installed in 20 countries. A production of more than15 GWh solar energy, savings of 28 millions litres of fuel oil; 76 000 t CO2 emission avoided ; million mobiles collected in Europe in 2012, 10% of the number of new mobiles sold, a collection rate increasing ISO 14001 certified scope at year-end CO2 emissions - 1.52 million tonnes of CO2 9,2 % Espagne 7,7 % Pologne 47,2% 51,2 % 18,2 % France reste du monde 2,6 % 15,1 % entreprises services opérateurs mobile 31,1 % internet et fixe Thank you