An executive summary of your organization's employee opinion survey results.
EXECUTIVE SNAPSHOT REPORT.
Overall Organization - Trend
Number Responding: 5253
Based on UC Davis Health System 2012
Your Report Includes
Detailed Items
In numerical order, this report lists each of the items included in the survey. To the right of each item is shown the Domain to which that item is
associated. Also included in this report is a response distribution bar graph for each item. The graph shows the percent of unfavorable, neutral,
and favorable responses for each item. Unfavorable responses include “1” and “2” ratings; neutral includes items rated “3”; and favorable items
are those rated “4” and “5.” Response distribution provides another way of looking at each item, as opposed to considering only the average
score. An explanation of the performance scale and other information are shown at the bottom of the Detailed Items report.
© 2012 Morehead Associates, Inc.
UCD12
June 03, 2012
DETAILED ITEM REPORT
A comprehensive assessment of employee opinion survey results
Overall Organization - Trend
Number Responding: 5253
Based on UC Davis Health System 2012
Item
Domain
Performance
Response Distribution
1. My work unit works well together.
EMP
2. UC Davis Health System cares about its
customers.
ORG
3. The person I report to treats me with
respect.
MGR
4. I enjoy working with my coworkers.
EMP
5. UC Davis Health System values
employees from different backgrounds.
ORG
6. My ideas and suggestions are seriously
considered.
MGR
7. Employees’ actions support UC Davis
Health System’s mission and values.
EMP
8. The person I report to cares about my job
satisfaction.
MGR
9. Different work units work well together in
UC Davis Health System.
ORG
10. Employees in my work unit help
customers/clients/patients even when it’s
not part of their job.
EMP
11. UC Davis Health System contributes to
the community.
ORG
12. I am satisfied with the recognition I
receive for doing a good job.
MGR
13. Different levels of UC Davis Health
System communicate effectively with
each other.
ORG
14. There is a climate of trust within my work
unit.
EMP
Importance
Norm 1
Norm 2
Score
Score
Score
Diff
Score
Diff
4.10
4.68
4.08
0.02
3.98
0.12
4.64
4.15
0.06
4.05
0.16
4.73
4.20
0.06
4.16
0.10
4.47
4.32
0.01
4.32
0.01
4.11
4.07
0.10
4.01
0.16
4.16
3.71
-0.05
3.56
0.10
4.28
3.95
0.02
3.89
0.08
4.48
3.95
0.01
3.84
0.12
4.40
3.54
0.01
3.44
0.11
4.18
4.19
0.05
4.23
0.01
4.21
3.50
-0.03
3.39
0.08
4.35
3.16
0.07
3.18
0.05
4.50
3.60
0.03
3.67
-0.04
(5201)
4.21
(5165)
4.26
(5184)
4.33
(5190)
4.17
(5142)
3.66
(5150)
3.97
(5139)
3.96
(5186)
3.55
(5088)
4.18
(5063)
4.24
(5066)
3.47
(5169)
3.23
(5071)
3.63
(5163)
4.35
Key:
Norm 1 = UC Davis Health System 2009
Performance Scale
Norm 2 = UC Davis Health System 2007
(and Norm Scale)
1 = strongly disagree
2 = disagree
3 = neutral
4 = agree
5 = strongly agree
percent giving an unfavorable response
percent giving a neutral response
percent giving a favorable response
© 2012 Morehead Associates, Inc.
UCD12
June 03, 2012
Importance Scale
1 = not important
2 = somewhat important
3 = important
4 = very important
5 = extremely important
Overall Organization - Trend
Number Responding: 5253
Based on UC Davis Health System 2012
Item
Domain
Performance
Response Distribution
15. UC Davis Health System conducts
business in an ethical manner.
ORG
16. I am involved in decisions that affect my
work.
MGR
17. The actions of the person I report to
support UC Davis Health System’s
mission and values.
MGR
18. UC Davis Health System is
environmentally responsible.
ORG
19. Employees in my work unit help others to
accomplish their work.
EMP
20. UC Davis Health System cares about
employee safety.
ORG
21. When appropriate, I can act on my own
without asking for approval.
MGR
22. I am satisfied with my benefits.
ORG
23. UC Davis Health System provides highquality care and service.
ORG
24. The person I report to cares about quality
improvement.
MGR
25. Physicians and staff work well together.
ORG
26. UC Davis Health System supports me in
balancing my work life and personal life.
ORG
27. Information from this survey will be used
to make improvements.
ORG
28. I like the work I do.
EMP
29. UC Davis Health System makes every
effort to deliver safe, error-free care to
patients.
ORG
30. My pay is fair compared to other
healthcare employers in this area.
ORG
31. My work unit is adequately staffed.
ORG
Importance
Norm 1
Norm 2
Score
Score
Score
Diff
Score
Diff
4.07
4.57
3.99
0.08
4.02
0.05
4.34
3.69
-0.04
3.61
0.04
4.39
4.14
0.04
4.17
0.01
4.18
3.64
0.27
3.69
0.22
4.48
4.11
0.04
4.06
0.09
4.17
3.91
0.04
3.93
0.02
4.61
4.16
0.00
3.95
0.21
4.66
4.16
0.09
4.17
0.08
4.45
4.16
0.02
4.11
0.07
4.58
3.86
0.01
3.79
0.08
4.45
3.76
-0.06
3.73
-0.03
4.37
3.48
0.12
3.57
0.03
4.67
4.46
0.04
4.41
0.09
4.72
4.23
0.08
4.09
0.22
4.49
3.19
0.15
2.70
0.64
4.53
3.28
-0.06
2.99
0.23
(5079)
3.65
(5125)
4.18
(5141)
3.91
(5011)
4.08
(5196)
4.15
(5184)
3.95
(5134)
4.16
(5131)
4.25
(5111)
4.18
(5152)
3.87
(4719)
3.70
(5104)
3.60
(5035)
4.50
(5206)
4.31
(4811)
3.34
(5128)
3.22
(5154)
4.40
Key:
Norm 1 = UC Davis Health System 2009
Performance Scale
Norm 2 = UC Davis Health System 2007
(and Norm Scale)
1 = strongly disagree
2 = disagree
3 = neutral
4 = agree
5 = strongly agree
percent giving an unfavorable response
percent giving a neutral response
percent giving a favorable response
© 2012 Morehead Associates, Inc.
UCD12
June 03, 2012
Importance Scale
1 = not important
2 = somewhat important
3 = important
4 = very important
5 = extremely important
Overall Organization - Trend
Number Responding: 5253
Based on UC Davis Health System 2012
Item
Domain
Performance
Response Distribution
32. The amount of job stress I feel is
reasonable.
EMP
33. The environment at UC Davis Health
System makes employees in my work
unit want to go above and beyond what's
expected of them.
EMP
34. I get the training I need to do a good job.
ORG
35. Patient safety is a priority at UC Davis
Health System.
ORG
36. UC Davis Health System treats
employees with respect.
ORG
37. I am satisfied with my job security.
ORG
38. UC Davis Health System cares about
quality improvement.
ORG
39. Employees in my work unit make every
effort to deliver safe, error-free care or
service.
EMP
40. The person I report to encourages
teamwork.
MGR
41. I am proud to tell people I work for UC
Davis Health System.
EMP
43. My work unit provides high-quality care
and/or service.
EMP
44. Employees in my work unit follow proper
procedures for patient care/customer
service.
EMP
45. UC Davis Health System provides career
development opportunities.
ORG
46. The person I report to values great
customer service.
MGR
Norm 1
Score
Score
Score
Diff
3.36
4.39
3.36
0.00
3.74
4.60
(5176)
3.34
(5155)
3.78
(5179)
4.41
(4913)
3.82
(5164)
3.98
(5192)
4.11
(5133)
4.32
(5025)
4.06
(5173)
4.45
CI
42. My job makes good use of my skills and
abilities.
Importance
(5192)
4.12
(5191)
4.41
(5109)
4.30
(4960)
3.88
(5101)
4.32
(5107)
Norm 2
Score
Diff
0.04
3.85
-0.07
3.71
0.11
3.55
0.27
4.65
3.85
0.13
4.02
-0.04
4.43
3.97
0.14
3.84
0.27
4.62
4.28
0.04
4.53
4.02
0.04
4.02
0.04
4.35
4.36
0.09
4.23
0.22
4.48
4.06
0.06
4.13
-0.01
4.63
4.34
0.07
4.29
0.12
4.60
4.25
0.05
4.40
3.75
0.13
3.80
0.08
4.48
4.25
0.07
4.22
0.10
4.27
4.53
4.70
Key:
Norm 1 = UC Davis Health System 2009
Performance Scale
Norm 2 = UC Davis Health System 2007
(and Norm Scale)
1 = strongly disagree
2 = disagree
3 = neutral
4 = agree
5 = strongly agree
percent giving an unfavorable response
percent giving a neutral response
percent giving a favorable response
© 2012 Morehead Associates, Inc.
UCD12
June 03, 2012
Importance Scale
1 = not important
2 = somewhat important
3 = important
4 = very important
5 = extremely important
Overall Organization - Trend
Number Responding: 5253
Based on UC Davis Health System 2012
Item
Domain
Performance
Response Distribution
47. I would recommend UC Davis Health
System to family and friends who need
care.
CI
48. I get the tools and resources I need to
provide the best care/service for our
customers/clients/patients.
ORG
49. I have sufficient time to provide the best
care/service for our
customers/clients/patients.
EMP
50. I respect the abilities of the person to
whom I report.
MGR
51. I would like to be working at UC Davis
Health System three years from now.
CI
52. My job responsibilities are clear.
MGR
53. The person I report to is a good
communicator.
MGR
54. I would stay with UC Davis Health
System if offered a similar job elsewhere
for slightly higher pay.
EMP
56. Senior Management's actions support UC
Davis Health System’s mission and
values.
ORG
57. The person I report to gives me useful
feedback.
MGR
58. I have confidence in Senior
Management's leadership.
ORG
59. I would recommend UC Davis Health
System as a good place to work.
CI
60. Overall, I am a satisfied employee.
CI
Norm 1
Norm 2
Score
Score
Score
Diff
Score
Diff
4.26
4.35
4.17
0.09
4.09
0.17
4.48
3.82
0.05
3.78
0.09
4.54
4.15
0.05
4.19
0.01
4.53
4.37
0.10
4.16
0.31
4.53
4.12
0.10
4.10
0.12
4.60
3.83
0.05
3.82
0.06
4.29
3.87
0.02
3.61
0.28
4.31
4.04
0.12
4.39
3.74
0.05
3.65
0.14
4.44
3.84
0.05
3.89
0.00
4.41
3.59
0.01
3.54
0.06
4.36
4.09
0.11
3.94
0.26
4.57
4.01
0.07
3.86
0.22
(5138)
3.87
(5036)
3.61
(4982)
4.20
(5164)
4.47
(5090)
4.22
(5188)
3.88
(5187)
3.89
CI
55. I feel like I belong at UC Davis Health
System.
Importance
(5096)
4.16
(5190)
3.79
(5037)
3.89
(5178)
3.60
(5086)
4.20
(5189)
4.08
(5190)
4.48
Key:
Norm 1 = UC Davis Health System 2009
Performance Scale
Norm 2 = UC Davis Health System 2007
(and Norm Scale)
1 = strongly disagree
2 = disagree
3 = neutral
4 = agree
5 = strongly agree
percent giving an unfavorable response
percent giving a neutral response
percent giving a favorable response
© 2012 Morehead Associates, Inc.
UCD12
June 03, 2012
Importance Scale
1 = not important
2 = somewhat important
3 = important
4 = very important
5 = extremely important