No.66 July 1, 2003 Establishing the Ubiquitous Network Environment in Japan —From e-Japan to U-Japan— Teruyasu MURAKAMI NRI Papers No. 66 July 1, 2003 Establishing the Ubiquitous Network Environment in Japan —From e-Japan to U-Japan— Teruyasu MURAKAMI I II The Future of the IT Environment Progress in the Shift to Broadband and Reviewing the e-Japan Strategy 1 Progress in Shifting towards Broadband and Measures Being Taken by Various Countries 2 Basic Directions for Revising the e-Japan Strategy III IT Environment Realized by the U-Japan Strategy 1 2 3 4 IV Conceptual Formulation of the Ubiquitous Network 1 2 3 4 V U-Japan Strategy Aimed at Achieving the Ubiquitous Network Environment Better Connected Consumers Corporations Creating New Added Value Public Services That Reach Consumer’s Real Needs The Ubiquitous Network as a New IT Utilization Environment The Ubiquitous Network and Ubiquitous Computing From P2P to P2O and O2O Ubiquitous Network I and Ubiquitous Network II Policy Measures under the U-Japan Strategy 1 Three Areas to Promote the U-Japan Strategy 2 Policy Measures to Promote the U-Japan Strategy VI Objectives of Policy Measures for the U-Japan Strategy 1 Steps to Construct the Ubiquitous Network Infrastructure 2 Specific Measures for Establishing the Ubiquitous Network Utilization Infrastructure 3 Promote Extensive Utilization of the Ubiquitous Network VII Impact of U-Japan Strategy T he Japanese government is presently reviewing its e-Japan Strategy. While the concept of the ubiquitous network will be incorporated into its next-stage national IT (information technology) strategies, this is not necessarily the single strategic concept to be encompassed in the next round of the e-Japan Strategy. In order to contribute to a future exercise in establishing what can be called a “U-Japan Strategy” to replace the e-Japan Strategy, this paper proposes a set of structural measures that will be required at the time of promoting a unified and consistent approach to ubiquitous networking. The three specific areas of focus include constructing a new ubiquitous network infrastructure, establishing a ubiquitous network usage infrastructure, and promoting the utilization of the ubiquitous network. It is important that future IT strategies be designed to meet specific objectives; namely: (1) to put Japan one step ahead of other countries in IT rather than simply to catch up with them; (2) to establish an IT utilization environment that fully draws on the strength of Japan’s continuing efforts and advances in every field of IT; and (3) to have impact not simply within the IT industry but in a wide range of manufacturing and service industries. With respect to network infrastructure, in addition to further promoting a shift towards broadband for wired systems it is necessary to organize a broadband network infrastructure for wireless and mobile systems on a systematic and integrated basis that envisions the movement towards ubiquitous networking. The key to setting up an appropriate utilization framework will be the module-based development of ubiquitous terminals that can better connect people to people, people to objects, and objects to objects. It is also necessary to establish a next-generation payment settlement infrastructure and security and privacy mechanisms. From the standpoint of usage and utilization, efforts must be made in the following core areas: (1) establishing a distribution and production structure that allows for highly diverse and profuse digital content; (2) promoting advanced ubiquitous electronics that can connect to consumers anywhere and at any time through broadband networks that take in various industries such as home information appliances, automobiles, IT, and entertainment; and (3) implementing a host of ubiquitous services that can attentively respond to a broad range of needs in the fields of medicine, welfare, education, transportation, and the environment. Copyright 2003 by Nomura Research Institute, Ltd. 1 NRI Papers No. 66 I July 1, 2003 detail, and studies of these strategies may be conducted in various countries as well. In that process, the strategies for ubiquitous networking will surely come in for continuing discussion. Moreover, as the ubiquitous network environment should be realized through voluntary collaboration among a variety of industrial fields, determining the direction of such collaboration still remains an important issue regardless of whatever top-down measures are adopted as national IT strategies. In order to promote the ubiquitous network on a unified and consistent basis, it still remains important to examine what kind of structural and private sector measures are necessary to establish the vision for the future of the IT environment. This paper will set out a proposed U-Japan Strategy. It is a specific IT strategy that is geared towards the basic objective of realizing a ubiquitous network IT environment. I also hope to conceptually organize the visions, structural measures, and goals that are necessary to promote this strategy. This paper will not attempt, however, to explain in any way the ongoing review of the e-Japan Strategy that is being conducted at the IT Strategic Headquarters. Rather, I have drawn a clear line between this review work and the ideas presented here, and my remarks reflect only the viewpoint of a NRI researcher who has been studying the ubiquitous network. The Future of the IT Environment The determination of national IT strategies in Japan started with the “Basic IT Strategies” that were originally proposed in November of 2000. These objectives were announced in January 2001 as the “e-Japan Strategy,” and they were subsequently narrowed down to specific measures that were enumerated in the “e-Japan Priority Policy Program,” which was reviewed in 2002. In terms of IT strategies, the e-Japan scheme essentially focused on the promotion of broadband capabilities. The main objective of the specific measures was to develop the environment for the diffusion of super highspeed Internet access to 10 million households, as well as the diffusion of high-speed Internet access to 30 million households by improving the communications infrastructure through deregulating efforts and promoting competition policy. In the 2002 review of the Priority Policy Program which is scheduled to end in 2005, it was considered that the objective of improving the network infrastructure itself had been achieved by the middle of the plan, and that this objective was separate from developing a framework for IT usage and utilization. Accordingly, it has become necessary to set new objectives in the national IT strategies. Under such an environment, in November of 2002 the government organized an Expert Study Committee on Future IT Strategies under the IT Strategic Headquarters, and this Committee has started to review the e-Japan Strategy with the aim of finishing its work around June 2003. I am participating in the Expert Study Committee, chairing the New Value Creation Subcommittee1 (which is one of four subcommittees), and I am carrying out activities in order to help formulate the national IT strategies based upon the ubiquitous network studies that Nomura Research Institute (NRI) has been carrying out. Decision-making with respect to national IT strategies is a very complex process in which various factors and diverse players are involved. It is much more complicated than determining a single, integrated IT framework that can be positioned within the national IT strategies on an as-is basis. While the new basic IT strategies that will emerge from the current review are expected to incorporate elements of the strategies for ubiquitous networking, it is hard to imagine that these approaches to ubiquitous networking will exactly coincide with the basic strategies. Looking at the forefront of change in the IT field in Japan, however, there is no doubt that the concept of the ubiquitous network will continue to shape the core trends in technological development, business development, and the structuring of social systems, all of which will lead to further changes in the IT field itself. The national IT strategies will continue to be reviewed in II Progress in the Shift to Broadband and Reviewing the e-Japan Strategy 1 Progress in Shifting towards Broadband and Measures Being Taken by Various Countries The year 2001 when the e-Japan Strategy was announced was one in which Japan’s shift towards broadband suddenly emerged in full bloom. While NTT East and NTT West had planned to offer ADSL (asymmetric digital subscriber line) service at the end of 2000, entries by other providers pushed this schedule forward. Most significantly, Yahoo! BB started an 8megabit/second ADSL service for less than ¥3,000 a month in September 2000—ushering in a sudden ADSL boom. In addition, usen Corporation started a 100-megabit/second optical fiber network access service for less than ¥5,000 a month in March 2001. Moreover, a third-generation mobile telephone service was started in autumn 2001 in the mobile Internet field as well. In other words, three kinds of technologies in the broadband field launched all at once in 2001, making the year clearly deserving of the appellation “broadband kickoff year.” It is not correct to say that this shift towards Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 2 NRI Papers No. 66 July 1, 2003 broadband was started solely through spontaneous moves in Japan, as we cannot ignore the influence of the diffusion of ADSL in Korea, where the momentum accelerated. In order to understand such a phenomenon of intense change as the shift towards broadband, I have used an index called the “annual velocity of diffusion.” This index indicates for a given month the proportion of people in a country to which a new technology has spread in the previous one year. The diffusion of a new technology is governed by complex factors. These include not only the extent to which the technology has been perfected, but also the speed of organizing the required systems if system reforms are necessary, the level of engineering capabilities if the deployment of the technology is difficult, and the sophistication of marketing capabilities to mount simultaneous sales activities nationwide. Thus, the annual velocity of diffusion not only indicates the diffusion speed of a technology, but also serves as an indicator of the flexibility and mobility of a given social system. Table 1 compares the annual velocity of diffusion for broadband technology in Korea, the United States and Japan, as of June 2001. It shows the number of subscribers to both ADSL and CATV (cable TV) Internet access. Korea had already achieved a diffusion rate exceeding 10 percent of the population, and the annual velocity of diffusion was 4.22 million subscribers. The annual velocity of diffusion for the US was about the same as for Korea, 4.64 million subscribers, most of whom were served by CATV Internet access. The laggard was Japan, where the broadband diffusion rate had not yet reached even 1 percent and the annual velocity of diffusion was under 1 million subscribers. The subsequent progress in Japan’s shift towards broadband triggered by the entry of Yahoo! BB merits attention. Table 2 compares the annual velocity of diffusion in the same three countries at the end of 2002. While Korea’s broadband diffusion rate increased to nearly 20 percent of the population, as might naturally be expected its annual velocity of diffusion had fallen by about half to 2.19 million subscribers. In comparison, Japan’s annual velocity of diffusion soared past Korea’s to 4.78 million subscribers, and its diffusion ratio also increased to some 6 percent of the population. As the US is slow in collecting statistics in the broadband field, only the figures for June 2002 were available for comparison purposes. However, it is assumed that Japan will surpass the diffusion level of the US in not distant future. In other words, there is no doubt that the shift towards broadband is progressing at an intense speed in Japan, although we do not know the extent to which the e-Japan Strategy is contributing to this. Nevertheless, Table 1. Annual Velocity of Broadband Diffusion for Korea, USA and Japan, June 2001 (Unit: Million Persons) Korea USA Japan Annual Velocity Diffusion Ratio of Diffusion Broadband June 2001 June 2000 ADSL CATV Total 3.51 1.95 5.46 0.68 0.56 1.24 4.22 11.5% ADSL CATV Total 2.69 5.18 7.87 0.95 2.28 3.23 4.64 2.7% ADSL CATV Total 0.29 0.97 1.26 0.001 0.33 0.33 0.93 0.9% Notes: (1) Population data for 2000 were used in calculating diffusion ratio; (2) ADSL = asymmetric digital subscriber line, CATV = cable TV internet. Source: Prepared from data for each country. Table 2. Annual Velocity of Broadband Diffusion for Korea, USA and Japan, December 2002 (Unit: Million Persons) Broadband Korea USA Japan December 2002 December 2001 Annual Velocity Diffusion Ratio of Diffusion ADSL CATV Total 5.66 3.55 9.21 4.39 2.63 7.02 2.19 19.5% ADSL CATV Total 5.10 9.20 14.30 2.69 5.18 7.87 6.43 5.1% ADSL CATV Total 5.65 1.95 7.60 1.52 1.30 2.82 4.78 6.0% Notes: (1) Figures for the US are for June 2002 and June 2001; (2) population data for 2000 were used in calculating diffusion ratio. Source: Prepared from data for each country. Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 3 NRI Papers No. 66 July 1, 2003 try lags behind in order to realize a merely passable IT utilization level. the present situation is still far below the objective set forth in the e-Japan Strategy to have 30 million Japanese households with high-speed Internet access. At the same time, the shift towards broadband is not necessarily making satisfactory progress in other countries. In the US, for example, the industrial circle is becoming increasingly frustrated with the speed of the shift towards broadband, and criticism of the national IT strategies has become more vocal. While measures have been started in Europe and especially in Germany, progress has been slow in many countries partly due to the impact of the soaring license fees for the third-generation mobile telephone systems. In Asia as well, except for Korea, the few small, city-states and, of course, Japan, most countries including China have yet to start the shift towards broadband. As far as ADSL and CATV Internet access are concerned, or more specifically as far as the shift towards wired broadband systems is concerned, Japan is, at present, hurrying forward at a speed far outpacing any other nation in the world. No other country is making equivalent efforts towards the full-scale spread of household optical fiber access service. These moves are not appropriately recognized at home or abroad, however. For example, the Global Information Technology Report (2002–2003)2 issued by the World Economic Forum at the beginning of this year rated Japan 65th in terms of the availability of broadband access. This evaluation is so far from the actual situation that it is hard to believe one’s eyes to see it in print. But such assessments seem to be widely accepted overseas, and the accumulation of such appraisals forms the world’s evaluation of Japan. A country’s national IT strategies indicate how IT plans should be strategically organized to provide the means of improving the nation’s international competitive strength and the efficiency of its social systems. If a country’s strategies are insufficient, its people will be dissatisfied and corporations that can move across borders may migrate overseas. On the other hand, if its strategies are superior, the country’s productivity will improve, its people will become more creative, and many corporations from around the world will want to set up operations there. National IT strategies can focus either on measures to enable a country to catch up with others by strengthening those areas in which it lags behind or to concentrate resources to make existing areas of strength even stronger. In view of Japan’s present economic situation and the state of its IT industry, in revising its national IT strategies, Japan should adopt an approach that is designed to vitalize usage and utilization and that also strengthens the entire industrial sector. Specifically, this means focusing on creating an internationally superior environment in which Japan can become even more powerful in areas in which it already excels, rather than committing resources to those areas in which the coun- 2 Basic Directions for Revising the e-Japan Strategy Based upon the above arguments, the following three basic directions are important in revising the e-Japan Strategy. (1) Shifting from “catch-up” to “take-the-lead” IT strategies First, the main focus should be “take-the-lead IT strategies” instead of “catch-up IT strategies.” Up to now, Japan’s IT strategies have always followed IT paradigms pioneered by other countries, such as the Silicon Valley model seen in the US in the 1990s and Korea’s shift towards broadband in the 21st century. Japan has simply needed to speed up the rate of diffusion along the same path as that taken by other countries. In contrast, in the current review of its IT strategies, Japan should aim at developing strategic superiority in terms of “being different” rather than “being fast.” The underlying approach should be to make Japan’s own IT paradigm different from that of any other country and it should focus on IT strategies that can surpass and set the lead for other countries as the result. (2) An IT paradigm that utilizes the strength of Japan’s IT environment Japan’s new IT paradigm should utilize the strength of the country’s IT environment. In addition to wired broadband systems such as ADSL and CATV Internet access, Japan already has over 60 million mobile Internet subscribers. It has also quickly moved forward in thirdgeneration mobile telephones and has even developed a low-priced household optical fiber access service that now serves about 300,000 subscribers. In addition, Japan is actively dealing with wireless LAN (local area network) and hot spot applications, as well as automobile Internet access supported by the domestic market for car navigation systems that exceeds 2 million units annually. It has also started Internet connections for game machines. Except for these notable achievements in mobile Internet access, however, Japan has not established an IT infrastructure that has attained international recognition. Yet, looking beyond fixed-system wired networks Japan has amassed a wide range of accomplishments. It is this characteristic of Japan’s present IT environment that should be fully exploited. (3) IT strategies that will regenerate a wide range of industries Japan’s new IT strategies should be ones that raise the country’s international competitiveness as well as contribute to the broader regeneration of the economy. If Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 4 NRI Papers No. 66 July 1, 2003 broadband network anywhere, at any time, and via anything. Let us consider the results that such an IT environment would bring about from the perspective of consumers, corporations, and the public. Although this may entail some overlap with the descriptions related to various policy measures in the later chapters, the following section specifically outlines the anticipated results. anything, the IT strategies that Japan has pursued so far have affected the IT industry only. While these measures are contributing to the steady diffusion of broadband in Japan, the real question is whether they will enable the country to become the “world’s leading IT nation by 2005.” In short, progress in shifting towards broadband may firmly establish Japan as the leading broadband nation, but this will not necessarily make it the leading IT nation. New strategies must embrace not only measures that will induce network infrastructure innovation but also steps that will lead to comprehensive innovation throughout the entire IT paradigm, including the related elements of information equipment, platforms, content, and solutions. They should be large enough in scale to trigger the regeneration of Japan’s economy through their resultant impact on a wide range of industrial fields. 2 Better Connected Consumers For consumers, the ubiquitous network means, first of all, a better connected IT environment. The desire to be “better connected” is basically what has propelled network usage needs in the Internet revolution since the mid 1990s. For example, the killer applications that mainly fueled the explosive growth of the Internet were e-mail, which connected people with people, and Web surfing, which connected people with organizations. Indeed, it can be said that, in Japan, mobile Internet access was something that alternatively realized a constant-access Internet connection environment. And now this desire to be better connected is evolving into a more advanced desire to be more “strongly connected,” to be more “deeply moved,” and to be more “completely healed.” In the ubiquitous network environment, users can make use not only of existing text and sound communication, but also of real-time video image communication. In other words, they can freely watch something equivalent to TV (which is the most familiar and powerful medium) wherever they want, and they can even record video images on their own to make what could be called “personal dramas” featuring themselves, friends and family to show to anyone they want. For example, sending videotapes of a child’s athletic meet to grandparents living far away is still a highly popular application of video imaging. In the ubiquitous network era, such images can be recorded by a ubiquitous terminal and narrowcast on a TV display at the grandparents’ home in a distant location on a real-time basis. It is also easy to record, accumulate and edit such data in video albums that can be viewed again and again. This ubiquitous terminal is something that one would always carry, like a wallet or handbag. It would serve as a means to obtain information on various events and promotions in shopping areas and make it possible to search information sources, access databases, and call contact personnel over videophone. Moreover, it could provide the shopper in real-time with specific information about items on display, relating such product details as price, ease of use, country of origin, use of potentially allergic materials, and the like. Such an environment would also be available to consumers even while they were moving in a train or a car. During their daily commuting time, consumers could III IT Environment Realized by the U-Japan Strategy 1 U-Japan Strategy Aimed at Achieving the Ubiquitous Network Environment The IT strategies that would satisfy the three basic directions noted above are those with the fundamental objective of realizing, around 2005–2007, an IT environment known as the ubiquitous network, and Japan is the country that is closest to realizing this goal. We should strategically carry forward measures in the IT field by promoting this process to create new added value in a broad array of industrial sectors and restore Japan’s economic vitality as well as the nation’s capability to create new jobs. Ubiquitous networking is an IT environment that can potentially create a new market called ubiquitous electronics and ubiquitous services in which diverse and profuse digital content is exchanged through connections to broadband networks. These networks, which provide constant access, include not only wired systems but also wireless and mobile systems, and they use Internet protocols (IPv6 as much as possible) to handle a constant exchange of information between personal computers, mobile telephones, PDAs (personal digital assistants), digital TVs, home information appliances, game machines, car navigation systems, vending machines, Web cameras, RFID tags, and even equipment and products that were not previously regarded as information equipment. To differentiate these efforts from the e-Japan Strategy I use the term U-Japan Strategy to describe this proposal to focus the core IT strategies on the early realization of the ubiquitous network environment. Under the IT environment envisioned by the U-Japan Strategy, users will truly be able to connect to the Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 5 NRI Papers No. 66 July 1, 2003 of a color or a certain model, a sales clerk can use a tablet terminal to immediately search for a store that has the required item. The store with the product in stock can find the item by RFID tag reader and quickly send back high-resolution pictures of the product to the originating store. From that time onward the sales clerk with the product can appear on the store’s larger display screen to serve the customer. Apparel-dressing software, moreover, could allow a customer to visualize how he would look in an item available at a distant location compared with the one he tried on in person. And the customer’s purchase can be delivered to a convenient location, such as a train station, convenience store, or the customer’s home. The ubiquitous network will bring about new possibilities in the digital content industry as well. For example, while TV has been limited to presenting only the most popular sports and theatrical events, the lower transmission costs of the ubiquitous network environment would make a wider variety of programming feasible, such as baseball games and soccer matches featuring less popular teams and stage plays, lectures, and other events with a limited audience. It will also open opportunities for new artists and venture businesses. There will be a wider variety of choices to meet the diverse preferences of individuals. And when electronic cash becomes available on the network, they will be able to make payments in small amounts such as ¥100 or ¥200 as easily as sending email. Moreover, electronic cash will also alleviate the vague anxiety about privacy that consumers presently have with making payments over the Internet. enjoy TV sports or drama programs, review foreign language or flower arrangement lessons, or prepare homework for seminars. 3 Corporations Creating New Added Value The ubiquitous network would provide a new IT environment replete with new possibilities to corporations. Various business functions such as production, distribution, sales and development could always be connected to consumers anywhere and at any time via broadband networks. In the 1980s the electronics and automobile industries led Japan’s economy. The rapid growth of both industries closely paralleled the rapid progress in the diffusion of microelectronics technology throughout both industries at the time. In response to the expectations of Japan’s highly demanding consumers, companies produced many innovations by embedding microchips in various home electronic appliances and automobiles, thus creating waves of new demand. The ubiquitous network in the 21st century will revolutionize this situation by transforming not only the IT industry but also a host of other industries. Fields such as electronics, automobiles, entertainment, distribution and services will develop even more advanced operations that will create new added value. Because such transformations will open new growth opportunities for these industries, they will be able to absorb the surplus workforce resulting from restructuring and BPR (business process reengineering) in other sectors. In other words, the engine for Japan’s industrial regeneration in the 21st century will be through establishing the world’s first, only, and best IT environment to allow industries to connect to consumers anywhere and at any time via broadband networks. I call this process in which the spread of ubiquitous networks throughout the industrial sector leads to the transformation of industries themselves the “ubiquitous electronics orientation,” a name that is derived from the microelectronics orientation of the 1980s. The ubiquitous network will bring another source of major innovation to corporations, namely ubiquitous services. Under the IT environment of the ubiquitous network, corporations can connect to consumers via broadband networks anywhere and at any time as long as they can establish trust. This means that corporations will be able to capture the very moment a consumer wants something and immediately turn it into a source of value. According to statistics compiled by the Collaborative Transactions Promotion Council,3 sales opportunities equivalent to some 26 percent of total department store apparel sales are lost due to a lack of the desired colors, sizes, and model numbers. Ubiquitous networking would help all retailers minimize such missed opportunities. In case a store runs out 4 Public Services That Reach Consumer’s Real Needs Ubiquitous services will provide new ways to address problems arising from aging population, increasing numbers of working women, declining lifetime employment, and other social issues confronting Japan. For example, ubiquitous services will ease the problems in caring for aging parents who live at distant locations. Under the ubiquitous network environment, it will become possible to obtain information on a person’s health status and monitor conditions inside a house from anywhere and whenever necessary. Network-connected sensors, alarms, instruments to measure glucose in the urine or blood pressure, and other such equipment can collect and send data to medical institutions or companies that provide services for consumers’ well-being. The service provider can use the information to render precise diagnoses, warnings, and advice and can communicate via the network in an easy-to-understand format incorporating not only an individual’s own video image but also individual-specific data. In a crisis, moreover, such a system could generate direct calls to emergency services such as police or an ambulance. Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 6 NRI Papers No. 66 July 1, 2003 but also mobile telephones, PDAs, game machines, car navigation systems, digital TVs, home information appliances, Web cameras, RFID tags attached to various things, and other information equipment and sensors (eventually to include actuators as well) to this network via IP and similar protocols (IPv6 as much as possible); and (3) it enables the utilization of content that involves not only text, data, and still images, but also the transmission of animated images and sound, as well as the utilization of solutions satisfying the pressing needs of users and the utilization of platforms that enable secure exchanges of information and the implementation of commercial transactions. As described above, the ubiquitous network is not something that distinguishes individual IT areas such as broadband and electronic commerce. Rather, it is an IT utilization environment in itself that provides an integrated combination of networks, information equipment, platforms, content, and solutions. Within the IT utilization environment, the broadband strategy focuses on making the network portion totally broadband. On the other hand, a ubiquitous network strategy is one to build an integrated combination of networks, information equipment, platforms, content, and solutions. Under the ubiquitous network environment, such services can be meticulously customized in accordance with the user’s health, privacy, and security needs. Furthermore, ubiquitous services will also become important as a new source of employment as service models with similar levels of individualized care are created in various other fields in addition to nursing. IV Conceptual Formulation of the Ubiquitous Network 1 The Ubiquitous Network as a New IT Utilization Environment (1) Definition of the ubiquitous network The English word “ubiquitous” came from the Latin and means “existing everywhere.” The term came to be used frequently in the IT field after Mark Weiser of Xerox’s Palo Alto Research Center (PARC) advocated a concept called ubiquitous computing in 1988.4 NRI started using this word in 1999. While the concept was first proposed long before the full-scale diffusion of the Internet, by the time NRI started studies in this area in 1999 the annual velocity of Internet diffusion was rising rapidly in Japan. By considering that the ubiquity of network access is far more important than the ubiquity of computing capability in the Internet environment, NRI created the concept of the ubiquitous network and has been using this term ever since. Besides such technical expressions as the “ubiquitous network” and “ubiquitous computing,” Japan has seen such expressions as the “ubiquitous information society,” the “ubiquitous revolution,” and the “ubiquitous era” used in various places over the past two or three years. In government circles as well, most ITrelated government agencies have committees or study groups that use this word in their names, and the term “ubiquitous” has come in for a wide range of diverse usages. In the IT industry, exhibitions and seminars frequently use this word in their names, although each company has a subtly different approach. In order to utilize the term ubiquitous or the ubiquitous network as a new IT paradigm, it is important to avoid vague expressions that sound like catch phrases. This paper defines the ubiquitous network as follows. A ubiquitous network is, from a supplier’s point of view, an IT environment that meets the following requirements: (1) it provides broadband network access with the mobility to allow for always-on connections regardless of the place of usage and incorporating such modes as fixed and mobile, wired and wireless systems, or communications and broadcasting; (2) it allows for connecting not only large-scale general-purpose computers and personal computers, (2) Definition of the ubiquitous network from the user’s viewpoint A definition of the ubiquitous network typically might involve three aspects: the network, the information equipment, and the software, but such a definition only incorporates the provider’s perspective. What is more important is a definition that includes the user’s side, or more specifically, that describes what the ubiquitous network looks like from the viewpoint of the user. First of all, the user sees the ubiquitous network as an IT usage environment that provides access to a broadband network from literally anywhere. This means not only when the user is sitting at a computer, but also when he is in the kitchen or living room, calling on clients, shopping, as well as while moving in a car or train. Second, for the user, the ubiquitous network would provide constant access in the true sense of the word. With today’s broadband services such as ADSL and CATV Internet, which are often called constant-access services, users must be sitting in front of their computers to connect to the network. A survey by the NHK Broadcasting Culture Research Institute estimates that Japanese who own computers spend an average of 2 hours and 41 minutes per day sitting in front of their computers.5 This means that really Japanese have only 2 hours and 41 minutes of “constant access” connections through wired networks. With various types of terminals at various lifestyle locales, the ubiquitous Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 7 NRI Papers No. 66 July 1, 2003 network would truly allow users to connect to the network at any time, not only when they are at their PC. Third, on the ubiquitous network the user could handle all manner of content, and would not be limited to re-runs of commercial movies, TV programs, cartoons, and music. It would be possible to transmit almost anything via the network, enabling people to send and receive anything that’s happening on an as-is basis in the format of video images, music, and animated images. The word “anything” does not only mean so-called digital content. At present, the technological innovations in RFID (radio frequency identification) and wireless IC tags are making rapid progress through improved performance and cost reductions, and we are close to reaching the point where “things” can be connected to the network by attaching such tags to almost anything. And from the user’s perspective as noted earlier, a ubiquitous network describes an IT usage environment in which anything can be connected to the network, anywhere and at any time. From this viewpoint of the user as the center, network-enabled connections appear in roughly three types: “person to person (P2P),” “person to object (P2O),” and “object to object (O2O).” It should be noted that in this context P2P means person to person, not peer to peer. The concept of ubiquitous computing is the same as that of the ubiquitous network with respect to the fact that computers per se mean not only PCs but other computers as well. However, ubiquitous computing focuses on a world in which computers or equipment with computer-like functions will be fully connected. Within such a world, the physical computers are hidden in the background, and people are not necessarily aware of their presence or forced to confront them.8 In that sense, ubiquitous computing foresees a pure O2O world. Of course, such an O2O environment would surely function in accordance with the various needs of people. (3) The concept of the ubiquitous network originated in Japan While the term “ubiquitous computing” originated in the US, the concept of the “ubiquitous network” originated in Japan.6 Until recently a search at Yahoo.com showed my 2001 paper entitled “Ubiquitous Networks: The New IT Paradigm”7 at the top of hundreds of thousands of hits. Now, what appears at the top of the list is a paper by my colleague, Hisao Nakajima, who studies the ubiquitous network from the viewpoint of marketing. In Japan, as the foreign-sounding term “ubiquitous network” is unfamiliar to the general public, some argue that we should convert it into Chinese characters with meanings equivalent to the “existing-everywhere network” or the “existing-everywhere network environment.” However, since the ubiquitous network is something that should be developed internationally by the entire IT environment itself, we believe it is more fitting to use “the ubiquitous network” than trying to invent an unnatural Japanese expression. Accordingly, it is more important to use the word “ubiquitous” and demonstrate the utilization concept to users in an easyto-understand way. The fundamental basis of the ubiquitous network, on the other hand, is in the idea of “better person-to-person connecting.” I believe that its IT environment with the network externality involving the Internet would not have been established unless consumers positively evaluated the better connections that it provided. The same motivations will drive the emergence of the ubiquitous network as well, as consumers purchase ubiquitous terminals and other equipment in order to connect to such rich content as animated images and music and to utilize more advanced applications. The world of P2O, in which, for example, users and air-conditioning units can be connected or consumers can link up with multi-media information kiosks, by its very nature will not be realized until after the emergence of the P2P world via ubiquitous terminals. P2O is really an entirely new world for the present Internet users, and it is reasonable to expect that users who want to be better connected will also want to connect to objects once person-to-person links become commonplace. The third stage of the ubiquitous network is the world of O2O. Ubiquitous computing is trying to pursue this world by embedding network functions everywhere. Networked systems can automatically prepare an optimum O2O environment without people being aware of it. Given the current situation of Japan’s economy and IT industry, the first step toward establishing the world of P2P is to attract voluntary participation by appealing to the user’s desire to be better connected. The second stage is to establish a cycle in which demand for connections creates further demand by pursuing the challenges inherent in the world of P2O on the basis of the first stage. And the third stage involves moving into the world of O2O. This spiral would be repeated again and again, gradually proceeding towards ever-greater advances. 3 From P2P to P2O and O2O 2 The Ubiquitous Network and Ubiquitous Computing While the ubiquitous network phenomenon was touched off by the concept of ubiquitous computing, it is different from the idea of ubiquitous computing, which was conceived before the full-scale diffusion of the Internet. The ubiquitous network is something that pursues the ubiquity of network connections, not the ubiquity of computing capabilities. The ubiquitous network positions the user at the center of the IT environment. Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 8 NRI Papers No. 66 July 1, 2003 great risk from the instantaneous spread of viruses and worms. The ubiquitous network will inevitably inherit this threat-prone characteristic since always-on connections are an essential aspect. In addition, the information equipment to be used on the ubiquitous network will be extremely varied, including not only personal computers but also PDAs, network TVs, home information appliances, game machines, kiosk terminals, as well as street-corner Web cameras and RFID tags. Moreover, there are a wide assortment of networks for data transmission, including fixed systems, mobile systems, wired and wireless facilities, communications, and broadcasting. Accordingly, it is extremely difficult to monitor and trace the threats that do occur. While the ubiquitous network is by nature vulnerable to security threats, which can multiply and spread almost instantly and which are difficult to trace, Ubiquitous Network II will enable users to fully appreciate the convenience of the ubiquitous network by setting up a reasonable range of controls to close such vulnerability gaps. In addition, Ubiquitous Network II must offer an IT environment in which payment settlement can be handled safely and without worry regardless of the amount involved. For this, platforms for user authentication, charging, and settlement systems must be established. In order to satisfy the requirements for the realization of Ubiquitous Network II, we have to overcome many technological and administrative hurdles. In practice, the early consumers who are attracted by the convenience of better connections will lead to the realization of Ubiquitous Network I. In the subsequent maturation process, there will be a gradual transition to Ubiquitous Network II together with progress in technological developments and the establishment of systems. The U-Japan strategy aims at strategically promoting the realization of an IT environment called the ubiquitous network that has such characteristics. The following chapter examines specific measures in this regard. Thus, in terms of IT strategies, a scenario that calls for first realizing P2P and P2O and then turning to O2O would be an effective means to utilize limited resources to bring about a ubiquitous network environment. This includes the development of business models that would lead to investment and the creation of incentives that would motivate changes in business practices. The Study Group on the Future Outlook of Ubiquitous Network Technologies, an advisory body to the Ministry of Public Management, Home Affairs, Posts and Telecommunications, has estimated the year 2005 as the start of the development period and the year 2010 as the beginning of the maturation period. The group’s report projects that by 2010 a collaborative network equivalent to the O2O concept, in which all kinds of equipment will come together and autonomously manage information, will emerge.9 This does not mean that no measures to realize O2O are needed at the present, however. As O2O will take time, it is necessary to start on research and development activities as early as possible. Moreover, it is important to start working on those practical O2O applications that offer the highest value compared to costs. If the aim is the early realization of a world in which O2O is spread everywhere only from the viewpoint of what is technologically feasible, there is a possibility of encountering obstacles caused by social and institutional limitations. Accordingly, we should be cautious about setting the timing for its achievement. 4 Ubiquitous Network I and Ubiquitous Network II The world of the ubiquitous network in which users can connect anywhere, at any time, and with anything offers the ultimate convenience in IT utilization. Let us call the IT environment in which such broadband access exists everywhere, including on the top of a desk, in the outdoors, or on cars and trains, “Ubiquitous Network I.” Along with great convenience, Ubiquitous Network I is at the same time highly vulnerable from the viewpoint of security. Only after overcoming this vulnerability can the ubiquitous network truly become a tool for business as well as a tool for administrative activities involving personal information. I shall designate this latter IT environment “Ubiquitous Network II.” The ubiquitous network would be used not only from intra-company LANs fortified with security measures, but also from ISP (Internet service provider) connections at individual home-use, broadband, always-on personal computers, from wireless LANs at train stations and shopping centers, from Internet access in moving automobiles, and from satellite-based Internet links. In other words, the routes for potential security breaches are many and diverse. Moreover, as was learned in the early stages of broadband networking, constant-access networks present a V Policy Measures under the U-Japan Strategy 1 Three Areas to Promote the U-Japan Strategy The initial e-Japan Strategy emphasized organizing the IT infrastructure. Specifically this meant working towards creating the most advanced broadband network environment by 2005. On the other hand, promoting the U-Japan Strategy requires policy measures in three areas: (1) constructing the new ubiquitous network infrastructure that goes beyond the existing broadband network; (2) establishing the ubiquitous network utilization infrastructure; and (3) promoting the extensive usage and utilization of the ubiquitous network. Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 9 NRI Papers No. 66 July 1, 2003 Ubiquitous terminals will become the users’ gateway to the entire ubiquitous network and users would carry one on their person similar to a pocketbook, wallet, or handbag. The second item in the utilization infrastructure is the platform, which covers a number of highly diverse functions including the general center system to which terminals are connected, as well as individual authentication and payment settlement systems. Unlike developing the platform for communication among people, working out the platform for commercial transactions involving money and the exchange of sensitive information will require government support. A solid platform that provides secure authentication, charging, and settlement functions for digital content and supports transactions involving ubiquitous electronics and ubiquitous services has three essential elements: security, a copyright management system, and network-type electronic cash. (1) Constructing the ubiquitous network infrastructure The first area involves policy measures designed to build a brand-new network infrastructure that originates in Japan and does not yet exist anywhere else in the world. This will be done by further accelerating the shift towards broadband networks and by promoting the evolution of such networks towards a higher-level network environment, which essentially means a shift towards the ubiquitous network. Clearly, the act of building this new IT infrastructure would in itself lead to the formation of a new industry. The new IT infrastructure would support a network environment in which constant broadband access is available anywhere and at any time—whether the user is sitting at a computer, standing in the kitchen, shopping at a convenience store, walking through a train station, strolling in a public area, driving a car or commuting on a train. What actually needs to be done is to organize the world’s forefront next-generation network infrastructure that gives users true broadband access anywhere and at any time. Realizing this will require an integrated approach to promoting the construction of a wireless and mobile network infrastructure in addition to organizing the wired broadband infrastructure that has already been constructed. Instead of trying to catch up with Korea or Canada in the shift towards broadband, Japan should aim to become the “world’s leading IT nation” by realizing the ubiquitous network environment, which it is already closer to achieving than any other nation. Using IT as the cutting edge, these measures also aim to raise the international competitiveness of Japan’s infrastructure from its current rank of 30th according to International Institute for Management Development, or 13th according to the World Economic Forum. (3) Promoting the usage and utilization of the ubiquitous network The third area of policy measures to support the U-Japan Strategy is directed toward the usage and utilization of the ubiquitous network. These measures focus on using the network infrastructure and the network utilization infrastructure to extend the utilization of IT to create added value. They would facilitate utilization of the ubiquitous network and of high-level digital content in a wide range of industries including manufacturing and the service sector and they would promote a shift towards ubiquitous electronics and ubiquitous services. This group of measures includes three courses of action. The first is to establish digital content creation as an industry in its own right. Given the diversity and profusion of digital content, this industry would have a high growth potential and the capability to absorb large numbers of workers. Japan has an established strength in the fields of games, animation, and CG. This digital content industry can increase its scale of production by expanding into international markets, particularly in Asia. Wider distribution of original digital content will create a demand for the originality and creativity of the younger generation. These efforts will also increase opportunities for our society to more widely utilize information that is currently buried in vertically structured public administration systems. The second course of action is to produce a panoply of new so-called “ubiquitous electronics” equipment. Such equipment is created mainly by connecting conventional electronics such as home information appliances, TVs, game machines, car navigation systems, and sensors to ubiquitous terminals to add value. The third course of action is to create a group of services that utilizes ubiquitous electronics to satisfy more advanced consumer needs for medical care, welfare, child rearing, education, entertainment, and the like. (2) Establishing the ubiquitous network utilization infrastructure Simply organizing the network infrastructure is not sufficient to promote the active utilization of the ubiquitous network. This requires additional infrastructure that will efficiently provide the functions common to various types of utilization. The “network utilization infrastructure” includes terminals and platforms. The first item of the network utilization infrastructure is a ubiquitous terminal, which is a next-generation mobile network access terminal that would satisfy the essential user desire to be better connected. Full usage and utilization of the ubiquitous network will not start unless consumers come to evaluate the IT environment as offering better person-to-person connections and voluntarily start purchasing ubiquitous terminals. Such terminals allow users to freely enjoy the rich content that is available and to easily utilize more advanced applications—whether they are provided by wired, wireless, or mobile systems. Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 10 NRI Papers No. 66 July 1, 2003 2 Policy Measures to Promote the U-Japan Strategy ation of deregulation, institutional reforms, and the promotion of technological development. Likewise, in improving the wireless network to realize the ubiquitous network, we should set a similar high-level objective—this time focused on realizing the world’s most advanced wireless network utilization environment. The place to start this effort is to promote the effective utilization of the frequency spectrum. This step is necessary to overcome the growing sense that successive technological innovation will soon bring on a shortage of available frequencies. As the shift towards the ubiquitous network continues in the future, almost everything, including people, home information appliances, automobiles, trains, machines, and products handled by the distribution industry, will be able to connect via the wireless network. This will generate new demands for frequencies and potential shortages that will dwarf those that loom in the present. In fiscal 2002 the Ministry of Public Management, Home Affairs, Posts and Telecommunications started to work vigorously on the problem of effectively utilizing the frequency spectrum. These efforts need to be accelerated under the major goal of realizing a ubiquitous network environment for users. Let us take stock of some basic considerations in dealing with this issue. The first is that policy development must be premised on the appearance of technological innovations that are unthinkable at present, as there is every sign that the technological innovation involving wireless networks will continue to accelerate in the future. The second relates to the recent thinking that has emerged in the US—centered on the FCC (Federal Communications Commission)—to introduce the concept of “the commons” (commonly owned property) to the utilization of radio waves. Under a concept close to this commons approach, Japan already adopted a license-free “common-use type” radio-wave utilization method for wireless LAN systems. In the future, a drastic expansion of common-use type systems should be promoted on the basis of trends in frequency demand and the overall reallocation plan. The third consideration concerns frequency bandwidths other than the common-use type in which it is desirable to allow frequency use and allocation to vary with the characteristics of the usage. Even in the same frequency, there are clear differences in usage characteristics. Where there is a possibility of coexistence, it is important to make efforts to create a new radio-wave framework by organizing usage rules. In order to fully enjoy the advantages of the wireless network in the face of limited radio-wave resources, further flexibility and careful collaboration is required between users, such as between urban and rural areas, existing and new applications, and business and individual users. The fourth consideration is that it is also important for Japan to carry out active research and development in the public and private sectors, including software In order to promote policy measures in the three areas necessary to realize the U-Japan Strategy, it is important to implement the following measures on an integrated and systematic basis. (1) Steps to construct the ubiquitous network infrastructure: • Organize the most advanced wireless network utilization environment in the world • Establish a public transportation system with the most advanced network access environment in the world • Further develop the broadband network infrastructure • Promote the balanced and integrated development of a ubiquitous network environment (2) Steps to establish the utilization infrastructure for the ubiquitous network: • Develop and diffuse ubiquitous terminals • Establish a safe and secure next-generation digital industry infrastructure (3) Steps to promote the utilization of the ubiquitous network: • Establish a sustainable production and distribution structure for diverse and profuse digital content • Make progress in the shift towards ubiquitous electronics • Develop and expand ubiquitous services The next chapter describes in detail the key policy measures to realize these goals. VI Objectives of Policy Measures for the U-Japan Strategy 1 Steps to Construct the Ubiquitous Network Infrastructure (1) Organize the most advanced wireless network utilization environment While the e-Japan Strategy emphasizes developing the wired broadband network including ADSL and CATV Internet, in organizing the ubiquitous network infrastructure, development will be balanced among wired, wireless and mobile networks. Even so, it is clear that developing wireless networks is a core element to implementing the measures that are necessary. The high-level goal of the e-Japan Strategy to organize the wired broadband infrastructure is aimed at improving what has become the world’s top broadband infrastructure and what has strongly backed the acceler- Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 11 NRI Papers No. 66 July 1, 2003 sary to address this concern. One solution is the Tempest technology that blocks or absorbs radio waves. Pacemakers incorporating such systems are being developed in the US and elsewhere, and we should take steps to adopt this technology as well as to determine the ideal approach to sharing the additional costs for heart pacemaker users. Third, Internet usage on airplanes is already moving into the arena for service competition on international routes. From the viewpoint of realizing the ubiquitous network in Japan, it is desirable to establish a similar connection service for domestic flights as early as possible. We must positively deal with the technological and institutional issues in a way that gives consideration to improving the international competitiveness of IT as well. radio and UWB (ultra wideband) systems, by aiming at realizing the world’s cutting-edge wireless network utilization environment. (2) Establishing a public transportation system with the world’s leading network access environment Enhancing the wireless system in addition to the wired network will move the organization of Japan’s ubiquitous network infrastructure substantially forward. However, it will be impossible to establish an effective ubiquitous network environment without also providing users with mobile network connections accessible while commuting or driving. Japanese people spend an average of one hour every weekday commuting. Those aged 15 or older generally use about 33 minutes moving to other locales in addition to commuting. Moreover, this non-commuting time in transit is tending to increase steadily. To realize the ubiquitous network environment, it is essential for people to be able to connect to the network when they are moving about. People in Japan often make a pun out of the word “commuting,” which has the same sound in Japanese as “agonizing travel,” a sad fact of life that symbolizes Japan’s poor social infrastructure. Enabling people to access the ubiquitous network while they are commuting can give this daily ordeal a totally different meaning. In this way, the ubiquitous network is not only a medium to deepen the connections between people, but its varied functions can also make people more comfortable, touch their hearts, and assist them in learning. Japan is far ahead of other countries not only in developing ITS (intelligent transportation systems), but also in the diffusion of car navigation equipment. It has a market of more than 2 million new units annually, with some 10 million systems already being used on the road. No other country can rival this technological level or highly advanced content. However, even this sphere still has a long way to go in terms of connecting users to the network, exactly the area in which the ubiquitous network can excel. Improving this situation and structuring the world’s leading IT environment in terms of mobile system network connections from the user’s perspective will be a major trump card in adding new value to the IT environment by completing the ubiquitous network framework. Specifically, the first important step is the diffusion of automobile-based Internet access along with the promotion of ITS. For this purpose, it is necessary to continue to enhance measures such as technological development and international cooperation towards improving the accuracy of the GPS (global positioning system) and the stable reception of GPS data. Second, at present the use of mobile telephones on trains is generally restricted because of interference with heart pacemakers. In order to enable the use of the Internet and electronic equipment on trains, it is neces- (3) Further promoting the development of a broadband network infrastructure Despite the remarkable increase in Japan’s annual velocity of broadband diffusion, we cannot let up on our efforts to organize a superior broadband system and undertake such developments as promoting competition policies. The total number of broadband users remains slightly under 8 million as of the end of 2002. At the present diffusion rate, it will not reach 25 million even by the end of 2005. In other words, if the rate of diffusion continues at the present pace, the broadband infrastructure in 2005 will reach only about 60 percent of the goal projected by the IT Strategic Headquarters in 2001. A much faster velocity of diffusion is required if the national goal is to be realized. In particular, the diffusion of super high-speed Internet connections has been slow because FTTH (fiber to the home) companies did not start service until after ADSL had been introduced and because this system requires installing separate optical fiber lines in each home. At present there are only around 300,000 super high-speed Internet subscribers in Japan. This suggests that we lag behind the e-Japan Strategy’s goal for broadband diffusion by 2005. Various carriers, including NTT East and NTT West are expected to substantially strengthen optical fiber access service in the future. Nevertheless, alongside the central role of private sector initiatives, continuing policy efforts will still be necessary in order for Japan to attain the goal. Such government efforts include support for research and development leading to new utilization formats. It is also worth remembering that IP telephony and the digitization of broadcasting indirectly contribute to the spread of ADSL and FTTH. (4) Promoting the balanced and integrated organization of the ubiquitous network environment These three measures will advance the establishment of IP linkages that will join existing wired networks such as ADSL and optical fiber networks into a single system. Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 12 NRI Papers No. 66 July 1, 2003 telephone with Internet access functions. Over 70 million mobile telephones are now in use in Japan and they serve not only as a means of communication, but also as information gathering and ticketing devices. While they are capable of connecting to the Internet anywhere and at any time, they do not yet have adequate broadband access functions. One way of realizing ubiquitous terminals is the upgrading of mobile telephones that currently have Internet access and digital camera functions into thirdand fourth-generation mobile telephones. This would involve improving their connectivity with other information equipment, thus turning them into terminals with a high affinity for linking users with each other and with the ubiquitous network. In this case, the important consideration is what specifications the fourth generation will adopt and the appropriate timing for the transition from third-generation units. If the targeted diffusion goal at the present stage is aimed at fourthgeneration systems 10 years from now, it will not be ready in time for either Ubiquitous Network I or II. Because of this, the question of how to make the transition between third- and fourth-generation systems and how to conceptualize the 3.5 generation, if any, will have an important meaning. The second appearance of the ubiquitous terminal will be lighter, more compact, and thinner PDAs or tablet PC terminals. Essentially, such units will be an evolved form of the personal computer, with improvements in keyboard operability and voice input to enable broadband network connection to wired, wireless, and mobile systems. In this case, a built-in IP telephony and digital TV receiver function would be an essential condition. The third form of ubiquitous terminal will be units with customized functions for specific users, such as the elderly or children. In addition to being capable of network connections via wired, wireless and mobile systems, they have special interfaces or are equipped with GPS and various health management sensors. The development of ubiquitous terminals should be based on unfettered technological development and market competition within the private sector. In order to stimulate private-sector development efforts, the government should carry forward with research and development, support efforts at standardization to ensure interconnectivity and interoperability, and organize inter-ministerial arrangements. The ubiquitous terminal is an amalgam of communications, electronics, software, information systems and other technologies, each of which is evolving at a different speed everyday. The assembly of the terminal should be flexible enough to accommodate uneven advances in these component technologies. The way to accomplish this is to design modules of basic functions so that users can upgrade simply by plugging in new modules with the latest functions. To this would be added the wireless network, which is somewhat behind in the shift towards broadband, as well as the mobile network, which has often been addressed independently as a transportation system. Leaving each system to develop on its own creates the possibility that the wired system becomes exceptionally well organized while the wireless system lags behind, or that connections with the mobile system are neglected. Therefore, to organize the ubiquitous network environment, it is important to consider horizontal integrity, interconnectivity, and interoperability across different network components. These components include not only wired, wireless, and mobile systems, but also information terminals, content, platforms, applications, as well as information communications, home information terminals, automobiles, and services. Horizontal integrity is essential for creating new added value by developing an IT utilization environment in which a user can actually connect to the broadband network anywhere and at any time. This requires comprehensively coordinating the entire framework while constantly maintaining the vision of structuring a ubiquitous network environment, monitoring the actual situation, and carrying out repeated detail benchmarking and periodic reviews. The ubiquitous network depends on horizontal integrity across different areas. Its realization requires breakthroughs in both technologies and changes in institutions. To achieve such breakthroughs, in addition to promoting comprehensive research and development efforts, it is helpful to promote utilization environment demonstration experiments that involve users in the entire process of planning, implementation, evaluation, and recommendations. In addition, the ubiquitous network is particularly premised on support by its users. While the e-Japan Strategy involves inter-ministerial initiatives on a large scale, it is surprisingly unknown to the public. This also stems from the fact that there is little information flow between the government and the people, although there is close cooperation between the government and the industrial circle. During the research and development activities and the experiments to demonstrate the ubiquitous network, it is important to adopt an approach that carries out demonstrations and events that target the general public, to release the results immediately as pubic information, to listen to the needs of the general public as users, and to utilize public feedback in subsequent development moves. 2 Specific Measures for Establishing the Ubiquitous Network Utilization Infrastructure (1) Developing and diffusing ubiquitous terminals The existing equipment that comes closest to having the characteristics of a ubiquitous terminal is the mobile Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 13 NRI Papers No. 66 July 1, 2003 digital content, a certain portion of which will be exchanged on a fee basis. In addition, a new e-commerce will emerge that includes a higher degree of reality than today’s online business. This e-commerce should be called ubiquitous business, as it grabs every sales opportunity by capturing the very moment a consumer need arises. The growth of these endeavors and their contribution to employment will depend on how the authentication, billing and payment settlement infrastructure, which makes network transactions work smoothly for both providers and users, is organized. There already exists an authentication, billing and payment settlement system for e-commerce and it facilitates tens of trillions of yen in both B2C (business to consumer) and B2B (business to business) online transactions. This system has gained a certain degree of support from users, although they express a vague anxiety about the privacy of online transactions. The steady increase in the volume of electronic commerce transactions and the expansion of target product categories reflect steadily rising confidence of consumers in the system. Nevertheless, drastic measures will be necessary to maintain active commerce on the ubiquitous network because its exceptional convenience also makes it highly vulnerable. In particular, it is important for the provider side to establish a reliable settlement infrastructure, and it is important for the user side to put in place a safe and secure authentication infrastructure, which is essential for monetary transactions, in order to eliminate any unease about the misuse of personal information. I would like to set three key objectives in this field and propose a large-scale project to implement them based on the collective wisdom of the industrial, academic, and government sectors. I am thinking of something on the order of the US Apollo project of the 1960s, which set a grand objective of sending human beings to the moon in 10 years and successfully realized this goal. This project contributed Modules for ubiquitous terminals can be either general-purpose ones that cover the basic functions to connect to the ubiquitous network or specialized modules that provide the functions for specific purposes and specific types of users (Figure 1). General-purpose modules include a communications module with IPv6 as the basic interface that handles communications; an authentication module that utilizes authentication technology, biometrics (bio-authentication), UIM (user identity module) technology and the like to conduct individual authentication; a sensing module that reads RFID tags and sensing device information; an application module that executes various applications on the terminal side; and an OS (operating system) module that provides the support infrastructure for all generalpurpose modules. Specialized modules include an input system module which might be a keyboard, touch panel, electronic pen, or voice transmitter; a display module such as a TFTLCD or organic EL (electro luminescence) panel; an energy supply module that uses micro fuel cells and energy conservation technology; and a data storage module. Progress in modularization would revolutionize Japan’s electronics and IT industries and improve profitability. Unlike IT-related industries in the US, Japanese electronics companies tend to avoid specializing. At present around 10 companies compete intensely in the every product market, which practically guarantees each a low profit ratio. Developing and producing modules for ubiquitous terminals would create the opportunity to restructure the electronics industry into specialized segments so that companies could specialize in distinct areas of expertise. (2) Establishing a safe and secure next-generation digital industry infrastructure Under the ubiquitous network environment, substantial activity will be devoted to creating diverse and profuse Figure 1. Typical General-Purpose and Specialized Modules Configured in a Ubiquitous Terminal Energy supply module <Specialized Module> Data storage module <General-Purpose Module> Communications module (Software radio, UWB, etc.) Application module (Searches, settlements, etc.) OS module (Operating system) Authentication module (Bio-authentication, etc.) Sensing module Input system module Display module Source: Nomura Research Institute. Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 14 NRI Papers No. 66 July 1, 2003 eBANK’s Merumane (mail money) service, which works through the email function. Each of these formats has its good and bad points—and all are struggling to grow. Under such an environment, Japan should implement a large-scale project with a multiple-year target aimed at promoting the use of network-type electronic money that itself has value on the network. Such money could be sent via e-mail, stored in a multi-function IC card, and its use would be almost completely anonymous, similar to cash. While the challenge by Japan to try to distribute online electronic money that is similar to cash would be to establish itself as the world’s first, unique, and leading electronic commerce environment, starting to approach such a challenge will substantially affect the perception of the international community vis-à-vis the Japanese economy. In order to work towards these objectives, comprehensive research and development and demonstration efforts involving active collaboration among industry, academia and the government should be initiated to develop a safe and secure online payment and settlement system with the following characteristics. • Circulates freely and easily on the network (Fully interoperable based on software only, without the need for tamper-resistant equipment and using security software that is hard to decrypt.) • Not dependent on the type of information equipment used (So that businesses can creatively and flexibly assemble convenient services to offer on the ubiquitous network using various equipment including multi-function IC cards.) • Fully secured user anonymity (Impossible to link multiple payments by the same user.) • Circulation and settlement operations conducted by financial institutions (This means fewer problems in terms of reserve regulations and seigniorage.) substantially to the subsequent formation of a world system that is advantageous to the US and its technological challenges became the source of numerous breakthroughs. In the United States the development of military technology serves as a mechanism for concentrating research and development resources on such technological challenges. Indeed, it is widely known that the Internet originated as a military project. The large-scale projects proposed here would be similar to the government-led military technology development projects in the US. The Japanese government would take the lead, with the participation of industry and academia, in committing resources to achieving technology breakthroughs that would propel the nation forward economically rather than militarily. <Network-type electronic cash project> In view of the present level of technology, developing network-type electronic cash would require considerable technological breakthroughs. This project utilizes component technologies from extremely diverse areas, such as encryption technology, authentication technology, security technology, and network management technology. It also requires contributions from such social sciences as information systems, economic and monetary policies, and practical business operations. This kind of comprehensive technological development required for the network cash project is very different from the development of manufacturing technology at which Japan has excelled. So Japan should create a large-scale project in order to take on the challenge of meeting this extremely difficult objective. Other countries have already taken some steps toward developing electronic cash and online settlement systems. For example, Korea’s central bank, the Bank of Korea, has put into circulation K-Cash, an IC-card-type instrument. Europe has close to 20 types of IC-cards in wide use for electronic money, including Germany’s Gelt Karte, which has some 50 million card holders, and France’s Moneo system. It is reported that moves to standardize these various electronic money systems have begun since the euro became the common currency within the EU. The online settlement system PayPal has already reached a scale of some 16 million users in the US. While PayPal has become somewhat less conspicuous since it was bought by eBay, it continues to add new members rapidly as a settlement system for auctions. In Japan, the government has not taken any specific measures to promote electronic money, although the use of electronic money is expanding in the private sector by means of IC cards and IC chips built into mobile telephones. These developments are mainly aimed at increasing the convenience of physical settlements; they are not yet a real form of network-type electronic money. Japanese consumers can use most online settlement formats (e.g., credit, debit, and prepaid cards) as well as <R&D project on network security and privacy> As the ubiquitous network will be an IT environment that will open up more security issues than before, it is important to deal with the security and privacy issues in the early stage in order to erase the concerns felt by users. In that sense, it is desirable for the government to also conduct active research and development in the field of security, especially with respect to security in the individual and household sectors. One theme that becomes important accompanying the realization of the ubiquitous network is the development of privacy technology. As more and more video images and animated images will be used, a considerably large portion of an individual’s privacy would be exposed, in comparison to existing emails that typically contain a few dozen lines. This will expand user fears Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 15 NRI Papers No. 66 July 1, 2003 OECD (Organization for Economic Cooperation and Development). that the information exposed on the network may be easily associated with personal information. At present, however, the mainstream of research on individual identities on the network seems—if anything—to emphasize the aspect of how to associate an ID with an ID. Not much research has been done in the direction of separating network-based IDs and real personal information. This latter issue is a subject that would not get much play if left to company-side initiatives. This is also an important topic for governmental organizations, which are among the social systems that most frequently use personal information. Accordingly, this project suggests that the government should take on this issue as its own and positively promote research and development in this highly difficult area that has few precedents. The technology to protect user privacy also has the potential of encouraging the expansion of the more shadowy aspects of anonymity for those trying to abuse it through such activities as stalking, slander and defamation, money laundering, as well as cyber terrorism. While therefore focusing on communications secrecy as the principal goal in research and development dealing with network privacy technology, it is also important at the same time to target privacy-related crime investigation technology, including that for real world applications. 3 Promote Extensive Utilization of the Ubiquitous Network (1) Establishing a sustainable production and distribution structure for diverse and profuse10 digital content At a little over ¥10 trillion in annual sales, the scale of the content industry, which consists of broadcasting, newspapers, publications, movies, music and games, is equivalent to that of the information systems industry. In contrast to the information systems industry, which has benefited from waves of Internet growth and IT innovation, however, the content industry, has not grown much at all in the past few years. Although both industries are subject to the influence of IT innovation, it can be said that the content industry has largely failed to take advantage of this impact. Future progress in the shift towards the ubiquitous network will provide a major opportunity for the content industry to fully utilize the results of IT innovations. To make it possible to capitalize on these opportunities, it is important to vitalize the entire content industry by recognizing digital content as a promising genre. The e-Japan Priority Policy Program has proposed various measures to stimulate competition by restructuring the current system in which content production is merely a subcontractor for the oligopolistic distribution industry. These proposed measures also include reorganizing the financing of the content-creation business by reviewing the Trust Business Law and supporting the training of content creators. Most of these efforts are aimed at promoting the production of commercial content that is targeted at an unspecified number of general public. To promote the usage and utilization of the ubiquitous network, it is important to look for ways to vitalize the creation and distribution of the highly diverse and profuse digital content in such categories as on-site information, individual and household information, and governmental information. For example, baseball games and soccer matches are commercially broadcast as long as such activities are popular among an unspecified group of people. Such things as assembly meeting broadcasts are also shown on CATV. There is an almost unlimited potential for such on-site digital content, such as various symposiums at hotels, etc., festivals and other events, and seasonal phenomena like reports of cherry blossom viewing, if coverage is expanded to include those things involving specific groups (although probably in limited numbers). When we make further progress in establishing an environment in which people can easily and economically record and edit animated images after some simple training, it will become possible for such on-site digital <Project to organize safe and secure network legal systems> Japan is becoming a society in which network connections are spread throughout its economy and in every aspect of individual lifestyles. At the same time, the issues of security and privacy are becoming increasingly important. Yet the legal system, which is responsible for the basic framework of a society’s civil and criminal laws, is not necessarily implementing innovations suitable to this trend towards rapid networking. Japan’s Internet diffusion ratio, including mobile Internet connections, has already come close to 70 percent. It is clearly appropriate to now see the Internet as part of the social infrastructure. Despite this, one cannot deny that there have been many cases in which the activities of consumers and companies on the network do not conform well to the legal system. Such cases include the long-discussed issue of “information theft” and the balance between crime and punishment with respect to network crimes. These are questions for which we cannot easily come up with answers. This project calls for a nationwide effort to study and improve the legal system with respect to the safety and security of the network as we stand at the threshold of a more advanced and complex ubiquitous network society. In addition to undertaking these subjects we should also actively participate in other investigations of how society should adapt to the network, such as the “security culture” concept promoted by the Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 16 NRI Papers No. 66 July 1, 2003 content that appeals only to specific groups to be freely exchanged. The same thing can be said about personal and household digital content that individuals create in accordance with their own interests. While various administrative offices are already providing a great deal of information on the Internet via the electronic government window, the content that can be provided will remarkably expand as the shift towards the ubiquitous network makes progress. This content will grow to include advanced still images and video images such as GIS (geographical information system) data, in addition to existing text-based information. This is a category called administrative information digital content. As content such as this is always announced or played in real space, its value is evaporating every moment. If such content were digitized and circulated on the network, however, it would become extremely valuable to the small number of viewers who have a strong interest in such information. The formation of a mechanism that would allow such digital content to freely and smoothly circulate on the ubiquitous network would stimulate the distribution of commercial digital content. This market could be activated through the use of advanced and efficient search systems, content portals and micro payment systems. It is necessary to carry out digital content promotion measures (something that so far has been carried out for commercial content only) as a means of vitalizing such development efforts. This would include the promotion of human resource development involving not only content creators but also content producers, as well as structuring platforms to process intellectual property rights, taking steps to prevent illegal circulation, and adopting measures to eliminate pirated copies in Asia. markets and company groups. Leaving them alone may present us with a contradiction, namely a shift toward ubiquitous electronics, but one that is capable of only limited interconnections. In the world of personal computers and digital AV (audio-visual) equipment, for example, the issue of “compatibility” often plagues such connections, leading to considerable confusion among consumers and complicating the decision-making process on exactly what equipment to purchase. Under the ubiquitous network IT environment, various kinds of equipment are connected to the network, including mobile telephones, PDAs and home information electronics. While it is expected that the data format of the networks that support each type of equipment will eventually be consolidated into IP (IPv6), communications systems will be more and more diversified, including Ethernet, IEEE1394 (wired data communications), IEEE802.11k (wireless LAN), Bluetooth (short distance wireless), EchoNet (networking using wireless and household electric wiring) and UWB. If we are to establish an environment in which industries and companies can fully enjoy the advantages of the network and in which consumers feel at ease in choosing and purchasing equipment, there is little doubt that the most important issue in ubiquitous electronics will be to establish interconnectivity and interoperability. These are issues that cover a very wide range. In pursuit of these objectives, the Ministry of Economy, Trade and Industry’s e-Life Strategy Research Group on Home Information Appliance Market Development has been carrying out leadership studies and issuing proposals.11 They have conducted studies of items that should be standardized and made common in each area by classifying the basic functions of home information electronics into the three categories of content, control and communications, plus an additional subsection covering back-office functions. As a result, the research group has picked out 28 items that should be standardized and made common, including equipment authentication functions, user authentication functions and Web services. One issue that is attracting increasing attention in the shift towards ubiquitous electronics is how to incorporate TVs in this process. This has become even more important recently in response to the full-scale implementation of digital broadcasting. In order to broaden the options of users of the ubiquitous network, it is important to provide an environment that allows people who at present do not have the need to use the Internet or people who do not know how to use a computer to be able to actually feel the convenience of the ubiquitous network. As the TV diffusion ratio has already reached almost 100 percent in Japan, it will become possible to expand the number of users of ubiquitous electronics and ubiquitous services by carrying out the development and diffusion of services enabling the easy usage of digital broadcasting and the Internet. (2) Making progress in the shift towards ubiquitous electronics In order to promote progress in the shift towards ubiquitous electronics, the starting point is the ability to offer functions and effects that are attractive to consumers. Such offerings will be realized by companies through free and active market competition. However, this shift toward ubiquitous electronics will bring about new links towards new functions and effects that are created by connections between persons and objects, and between objects and objects. This marks a departure from the earlier experience involving equipment and services that were developed separately from each other in terms of both the industry and marketing involved. In order to facilitate the smooth and economical functioning of these discrete elements, it is indispensable to establish interconnectivity and interoperability among such equipment and services. At present, various specifications, systems and standards are used and proposed in different industries, Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 17 NRI Papers No. 66 July 1, 2003 automated” level that executes all necessary actions in accordance with a given set of circumstances. In view of the wide range in ubiquitous individual services, providers should be required to clearly display pricing and quality information and to make available third-party authentication and ratings. The reason for such requirements is due to the very freedom that the ubiquitous network provides, thereby making it possible that users may not be able to tell good services from bad services at a first glance, despite the fact that there may be major differences in the level of quality being offered. Establishing a structure that mandates the proper posting of pricing, authentication and ratings will enable users to make a satisfactory choice after agreeing with the content of the service and paying a price that they consider appropriate. Progress in digitized broadcasting will enable the development of TV terminals that can be used for both digital broadcasting and Internet access. Moreover, by making it easy to connect such TV terminals to the ubiquitous network, the possibility exists that TVs may grow into a type of ubiquitous household terminal. Although TVs have been regarded as mature products up to now, they will gain a new life when it becomes possible to connect them to the network. Such TV terminals would substantially broaden viewing opportunities for users of ubiquitous electronics and ubiquitous services. The first step in making such TV terminals widely accepted among users essentially requires that an easyto-understand and easy-to-use interface be established— even for users who have no technical knowledge about the network to which the TV is connected. It is desirable to carry out basic research and development in this area on a cooperative basis that jointly involves the industrial, academic and public sectors, rather than being carried out separately by individual companies. <Ubiquitous business services> As ubiquitous business services will basically operate in an arena governed by the market mechanism, service quality will be stringently evaluated and bad services will be quickly driven out. For this reason, this sphere should be left to the free participation of private companies. This is also true in the case of pilot projects where government involvement should be kept to a minimum. (3) Developing and expanding ubiquitous services The IT environment, which enables almost anybody to access the broadband network anywhere and at any time, offers a substantial degree of freedom in designing business models for ubiquitous services. It will also be able to deal with not only the varied service needs of individuals, but also the needs for services to resolve and alleviate the problems that Japanese society is beginning to confront, such as a declining birthrate and a graying population, the need for lifetime education and global environmental issues. Ubiquitous services can be roughly divided into four broad categories: (1) ubiquitous individual services for persons; (2) ubiquitous business services for companies; (3) ubiquitous public services, such as health care, welfare and education which may be provided by the private or public sector and (4) ubiquitous administrative services provided by the public sector. While there are many issues to be resolved before these services can be realized, the essential objectives of each are noted in the following. <Ubiquitous public services> Ubiquitous public services represent an area with enormous BPR potential. In reviewing the e-Japan Strategy as well, some pacesetting policy measures have been proposed for structural reform by IT. These include the shifting of medical record and payment data (detailed statements of provider reimbursement for medical care) towards electronic processing and handling payments online; traceability of food product manufacturing and distribution data (tracking management); and the acquisition of degrees and qualifications through e-learning. With respect to the IT strategies involved, it is important that ubiquitous public services create a ripple effect by demonstrating successful examples and experiences so that a single breakthrough can lead to the full-scale development in a broad range of service fields. A shift towards electronic processing and online reimbursement of patient’s expenses, for example, would be an extremely important innovation for medical institutions. However, it is possible that considerable time would be required before the general public starts to appreciate the effects of IT usage; indeed, it is possible that the general public may remain unaware of the results as the economic benefits may be absorbed by the management of medical institutions. Nevertheless, such efforts in the area of ubiquitous public services would come to have a substantial significance when the general public can benefit from such effects as reduced waiting time in hospitals and clinics due to the utilization of ubiquitous terminals, and the realization of <Ubiquitous individual services> Ubiquitous individual services fall under a number of extremely diverse formats, and may even involve services with the same name but totally different levels of service. Concierge-type services, for example, can be divided into five levels: the “communications” level that uses the ubiquitous network simply as an information transmission route; the “information providing” level that provides information as needed in response to user requests; the “notification” level that automatically notifies users of information they need when they need it; the “proposal” level that proposes certain choices to users in dealing with specific situations; and the “fully Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 18 NRI Papers No. 66 July 1, 2003 ses to examine the probable scale. An input-output analysis conducted in 2001 projected an economic effect totaling ¥58 trillion (netting a minus ubiquitous effect of ¥14 trillion and a positive ubiquitous effect of ¥72 trillion). A CVM (contingent valuation method) analysis in 2002 generated a latent market scale of ¥4.2 trillion in terms of the ubiquitous health and safety system, ¥3.6 trillion in the ubiquitous education and learning system, and ¥1.9 trillion in the automobile information network system.13 Rather than estimating the statistical impact, what is truly important in promoting the U-Japan strategy lies in whether the shift towards ubiquitous networks can trigger a chain reaction that starts with constructing a network infrastructure, followed by terminals, platforms, content, ubiquitous electronics and ubiquitous services. Realizing the ubiquitous network environment requires organizing a broadband infrastructure not only in wired systems but also in wireless and mobile systems, and this process itself will bring about a huge economic effect. However, just constructing a network infrastructure will bottle up the impact inside the communications and related industries. For this reason, promoting a shift towards the ubiquitous network makes it essential to develop and diffuse ubiquitous terminals. If we adopt a business format in which each participating company specializes in a specific module for swift global business operations, instead of the existing approach of a dozen companies doing the same thing, the results can provide an opportunity to drastically improve the low-profit structure of the Japanese electronics industry. Progress in the shift towards ubiquitous electronics will upgrade a wide range of industries to network-connected industries, including home electronics, electronics, automobiles and housing. In this process as well, the modular approach will play an important role. The ubiquitous platform will provide new possibilities for the information service industry, the business-oriented service industry and the finance industry. The shift towards the ubiquitous network will give new life to the digital content industry as well. Ubiquitous services will exert wide-ranging impacts on not only private-sector services, but also on administrative and public services. It is only after the infrastructure is completely organized and eventually leads to ubiquitous services that the true significance of the shift towards ubiquitous networking will become fully apparent. What is most important in this process is to carry each step forward by always incorporating users’ perspectives, instead of arbitrarily relying on the views of the provider side alone. It is also important to keep a watch on the midand long-term ROI (return on investment) under a collaborative framework with users. In evaluating any business undertaking, various output evaluations are used to examine whether measures are fully and appropriately carried out, as well as outcome medical diagnostics and treatment at home by means of high-definition video image communications. What would govern the realization of such services in ways that would be immediately perceived by the public is not related to the technological aspects of the ubiquitous networks, but rather the institutional aspects, and to deregulation in particular. Whenever we try to adopt a new improvement in the public service area, we inevitably run smack into the matter of regulations. The key will be whether it is possible to swiftly implement deregulation and eliminate those rules that have outlasted their purposes, as well as to re-engineer a new regulatory structure in accordance with the new environment. <Ubiquitous administrative services> The area of ubiquitous administrative services will become more and more important in addressing electronic government. While the e-Japan Strategy has pursued a broadband strategy in terms of networks, policy has mainly been centered around applications premised on a narrowband network environment using PKI (public key infrastructure) in terms of electronic government. The main objective appears to be making administrative operations themselves electronic. With respect to this issue of electronic government, the Information and Communications Committee of Nippon Keidanren (Japan Business Federation) has also noted that it is important to link electronic orientation to operational reform. The Committee has called for realizing a “single electronic government system” instead of separate, unorganized approaches by various government authorities.12 And rather than implementing such technological innovations inside administrative agencies, what the general public expects in electronic government involves operational innovations in areas where the general public and administrative agencies come into contact. In short, what the general public really wants is “electronic administration,” not “electronic government” in itself. In developing electronic administration at contact points with the general public, there is no doubt that broadband can provide more powerful solutions than can narrowband, and that the ubiquitous network is better than simply broadband. Taking the lead in promoting effective ubiquitous administrative services in this area would surely become the most powerful driving force in the shift towards the ubiquitous network, and I hope that the government will carry out creative and innovative moves in this regard. VII Impact of the U-Japan Strategy The U-Japan Strategy outlined so far will have a significant impact on Japan’s overall economy in a number of areas. NRI has carried out various statistical analy- Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 19 NRI Papers No. 66 July 1, 2003 (6) Ubiquitous Networks (in Japanese), Nomura Research Institute, December 2000. (7) Teruyasu Murakami, “Ubiquitous Networks: The New IT Paradigm,” NRI Papers, No.30, Nomura Research Institute, August 2001. (8) Ubiquitous computing is described in detail in The Ubiquitous Computer Revolution (in Japanese), Ken Sakamura, Kadokawa Shoten, June 2002. (9) A Japanese summary of the report by the Study Group on the Future Outlook of Ubiquitous Network Technologies (an advisory body to the Ministry of Public Management, Home Affairs, Posts and Telecommunications) can be viewed at: http://www. soumu.go.jp/s-news/2002/pdf/020611_4_1.pdf. (10) The expression “highly diverse and profuse digital content” was coined by Professor Kazuteru Tagaya, Department of Law and Economics, Chiba University. (11) A Japanese summary of the report of the Ministry of Economy, Trade and Industry’s e-Life Strategy Research Group on Home Information Appliance Market Development can be viewed at: http://www.meti.go.jp/ kohosys/press/0003167/0/020920kaden.pdf. (12) “Approaching New IT Strategies,” Subcommittee on Information Development, Information and Telecommunications Committee, Nippon Keidanren, March 2003. (13) Ubiquitous Networks and Market Creation (in Japanese), Nomura Research Institute, January 2002; and Ubiquitous Networks and the New Social Systems (in Japanese), Nomura Research Institute, July 2002. evaluations that look at the extent to which such measures are realized in terms of end-user benefits. In the process of innovation in which new technologies become the driving force, such as the shift towards the ubiquitous network, evaluations often tend to be of the output evaluations. In order to follow the process to the end, however, it is essential to make persistent efforts to forge a structure that can withstand stringent outcome evaluation. (1) The report of the New Value Creation Subcommittee of the Expert Study Committee on Future IT Strategies is available in Japanese at http://www.kantei.go.jp/jp/ singi/it2/kongo/dai4/4siryou4.pdf. While the discussion is conducted from the viewpoint of new value creation by IT, the basic thinking parallels the views expressed in this paper. (2) Global Information Technology Report (2002-2003), World Economic Forum. For details, please see the ranking list at the following address: http://www. weforum.org/site/homepublic.nsf/Content/Global+Com petitiveness+Programme%5CReports%5CGlobal+Infor mation+Technology+Report+2002-2003+-+Readiness +for+the+Networked+World. (3) “Projected Economic Effects Through the Introduction of Collaborative Transactions,” research report issued by the Collaborative Transactions Promotion Council, August 2002. (4) An overview of Mark Weiser’s ubiquitous computing theory can be found at: http://www.ubiq.com/hypertext/ weiser/UbiHome. (5) Estimated from “Lifestyle Time Survey in the IT Era,” NHK Broadcasting Culture Research Institute, October 2001. Teruyasu MURAKAMI is Chief Counselor at Nomura Research Institute. His specialties include social systems, management strategies and IT strategies. Establishing the Ubiquitous Network Environment in Japan Copyright 2003 by Nomura Research Institute, Ltd. 20 As a leading think-tank and system integrator in Japan, Nomura Research Institute is opening new perspectives for the social paradigm by creating intellectual property for the benefit of all industries. 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