Learning community inspection A report by HM Inspectorate of Education Inspection of the learning community surrounding Hyndland Secondary School Glasgow City Council 26 April 2011 We inspect learning communities in order to let those who use services and the local community know whether learning communities provide appropriate learning opportunities and help learners in their development. We are also interested in how community and voluntary groups are helped to contribute to making communities better places to live and work. At the end of inspections, we agree ways in which staff and volunteers can improve the quality of learning for young people and adults and how the impact of community and voluntary groups can be further developed. At the beginning of the inspection, we ask managers and staff about the strengths of the learning community, what needs to improve, and how they know. We use the information they give us to help us plan what we are going to look at. During the inspection, we join other activities which young people, adults and community groups are involved in. We also gather the views of learners, active community members and staff. We find their views very helpful and use them together with the other information we have collected to arrive at our view of the quality of provision locally. This report tells you what we found during the inspection and the quality of learning and development provided. We describe how well learners are doing and how good the learning community is at helping them to learn. We comment on how well staff, learners and groups work together and the difference they are making in the learning community. Finally, we focus on how well the learning community is led and how leaders help the learning community achieve its aims. If you would like to learn more about our inspection of the learning community, please visit www.hmie.gov.uk. Contents 1. The learning community 2. Particular strengths of the learning community 3. How well do participants learn and achieve? 4. How well are communities developing and achieving? 5. How effective are providers in improving the quality of services? 6. Does the learning community have a clear sense of direction? 7. What happens next? 1. The learning community The learning community around Hyndland Secondary School is in the west end of Glasgow, and includes parts of Partick and Whiteinch. The area is densely populated with a population size of approximately 37,000. Housing is predominantly owner occupied tenement flats and other flatted housing. Levels of social and economic disadvantage are much lower than in other parts of Glasgow. The proportion of people employed in managerial and professional occupations is much higher than the national average. Crime, including vandalism, drug offences and domestic abuse is significantly lower than the Glasgow average. Current challenges for community learning and development (CLD) providers in the area include complex community planning arrangements in Glasgow and balancing universal provision with targeted services focused on neighbouring areas of disadvantage. Glasgow City Council provides most of its culture, sports and CLD services through Glasgow Life, a registered charity and company limited by guarantee. Glasgow Life works with a number of public and voluntary sector partner organisations and other council services in the area. 2. Particular strengths of the learning community • Strong focus on delivering high quality provision during period of organisational change and budget constraint. • Strong, active, well-organised and well-supported community organisations and networks. • High levels of volunteering. • Good range of high quality learning through arts and culture. • Strong impacts experienced by learners and participants. 3. How well do participants learn and achieve? Partners in the area demonstrate important improvements in performance. For example, a substantial increase in the number of young people benefiting from The Duke of Edinburgh’s Award has been achieved over the past two years. Steady progress is being made in training sports leaders and in the implementation of the sports clubs quality and accreditation system. Glasgow Life monitors performance information such as attendance figures against objectives set across the company’s activities. Good progress is being made in using a management information system to improve tracking of performance in CLD work. Participants benefit from high quality services across a good range of provision. High numbers of volunteers are improving skills and gaining qualifications. 1 Effective measurement of performance is not sufficiently consistent across all aspects of work. Partners now need to build on progress made in improving their understanding of outcomes. Young people Young people are learning and achieving well through a range of out of school hours activities. Large numbers at Broomhill Sports Club are more active and are gaining leadership and organisational skills. Fitness training and healthy eating sessions at Glasgow West Amateur Boxing Club help participants to improve behaviour, fitness and self discipline. A few young people are training as coaches. Peer educators at Notre Dame High School have increased awareness and improved knowledge of drugs and alcohol issues through taking part in Addiction Forum training. Young people participating in the XL ski group take on new challenges, develop a sense of achievement and gain qualifications. Increasing numbers of young people in the area are achieving accreditation in The Duke of Edinburgh’s Award. Through taking part they have developed team working, leadership skills and improved confidence. There are strong examples of young people overcoming serious personal challenges to achieve Gold level awards. Youth Unlimited participants are developing employability skills and progressing to other opportunities. Well-organised play sessions help children to make progress on transition to secondary school. Partners do not yet have a sufficiently clear understanding of how well young people are achieving. A clearer analysis of the needs of young people in the area, including those at risk of missing out, is required. Young people need to be more fully engaged in discussion about their priorities for the area and in shaping services. Adults Adult learners in the Hyndland learning community are achieving very well. Highly effective workplace numeracy support at Gartnavel Hospital helps trainee nursing staff to gain essential practical skills. A good range of adult learning opportunities at Whiteinch and Partick is helping participants to achieve skills, develop confidence and improve mental health and wellbeing. This brings benefits in social, family and work settings. English for speakers of other languages (ESOL) learners are making good progress and use skills gained to enhance their everyday lives and work. Learners involved in the Aye Write book festival are showcasing their work and celebrating their learning. Adult learners are very well supported, included and respected. They enjoy being actively involved in shaping their learning experience. Participants share their skills, experience and knowledge very well. Good links to wider cultural and artistic festivals and events in the area enable participants to progress and extend their learning activities. Adults and children involved in the ‘Birds of Paradise’ Drama Group have gained confidence through working together in a community project, building on effective work by local history and writing projects. This resulted in the recent successful performance of a play highlighting the social, political and economic history of the Whiteinch area. Participants are now more active as group members and have involved more people in the local community. Libraries have engaged parents and their children in some early years learning activities. The impact of this work could be improved by setting clearer objectives amongst partners working with 2 children and families. There is a need to improve the coordination, planning and marketing of all adult learning to ensure that learners have better information on opportunities to take part and make progress in learning. 4. How well are communities developing and achieving? Active and well-supported community groups and organisations work effectively in the area. A high number of volunteers are developing skills and qualifications as sports coaches and play leaders. Playscheme volunteers gaining SVQ level qualifications in childcare and education have progressed in further and higher education and employment. Volunteers qualifying as basic expedition leaders have helped to substantially increase numbers of young people taking part in The Duke of Edinburgh’s Award. Community sports groups are well-supported to develop and deliver high quality services through a sports club accreditation scheme. Voluntary community groups are active in improving the local environment. For example, Friends of Naseby Park and Friends of Old Station Park are re-establishing and improving local parks and play areas. Groups share information well to identify needs, access training and influence services. Inclusive practice is strong across activities. For example, community playscheme training enabled members of the local Chinese community to access adult ESOL provision and improve their English language skills. Partners and council services working in the area are not sufficiently clear about allocation of lead responsibility for developing aspects of CLD work. Organisations are uncertain about funding and administrative boundary issues for community planning. 5. How effective are providers in improving the quality of services? Staff in the area are highly focused on improving services. Glasgow Life have applied the How Good is Our Culture and Sport? framework systematically to identify strengths and areas for improvement. Participants views are used effectively to inform evaluation of provision. Peer review, involving a number of different organisations, has been applied very effectively to plan improvement in adult literacy and numeracy work. Regular review and reflection has helped staff to be clearer about the impact of their provision and to be better informed on effective practice. Partners are making good use of a national CLD training fund to build capacity for improvement. For example, the content of sports leaders’ training and qualifications has been linked to the experiences and outcomes of Curriculum for Excellence. Further progress is needed to ensure that all staff involved have a sufficiently clear understanding of effective outcome-focused planning and evaluation. Reporting to stakeholders on progress made at local level is not sufficiently succinct or coherent across activities. 6. Does the learning community have a clear sense of direction? Partners working in the area have a clear sense of direction. Staff remain focused on delivering high quality services in a period of significant change and challenge. 3 Improvements to planning and tracking of progress are being introduced. Members of community groups are confident and are clear about what they wish to achieve. There is a good capacity across the partnership to recognise challenges and opportunities. Complex community planning arrangements and changes to administrative boundaries present challenges for effective partnership work. 7. What happens next? There are some important improvements needed, but because CLD providers have a good understanding of their strengths and areas for improvement, and communities are achieving well, we have ended the inspection process at this stage. We will monitor progress through our regular contact with the education authority. We have agreed the following areas for improvement with the education authority and its partners. • Develop a clearer local plan for youth work based on analysis of need with schools, young people and youth work providers. • Build on progress made in developing effective systems for self-evaluation and planning for improvement. • Improve shared planning and monitoring of activity amongst partners engaged in community capacity building work. Quality indicators help CLD providers and inspectors to judge what is good and what needs to be improved in the learning community. You can find these quality indicators in the HMIE publication “How good is our community learning and development? 2”. HMIE checks five important quality indicators to keep track of how well all Scottish CLD provision is doing. Here are the results for the learning community surrounding Hyndland Secondary School. Improvements in performance Impact on young people Impact on adults Impact of capacity building on communities Improving services Managing Inspector: Peter Hamilton 26 April 2011 4 good good very good very good good This report uses the following word scale to make clear judgements made by inspectors. excellent very good good satisfactory weak unsatisfactory outstanding, sector leading major strengths important strengths with some areas for improvement strengths just outweigh weaknesses important weaknesses major weaknesses If you would like to find out more about our inspections or get an electronic copy of this report, please go to www.hmie.gov.uk. Please contact us if you want to know how to get the report in a different format, for example, in a translation, or if you wish to comment about any aspect of our inspections. You can contact us at HMIEenquiries@hmie.gsi.gov.uk or write to us at BMCT, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA. Text phone users can contact us on 01506 600 236. This is a service for deaf users. Please do not use this number for voice calls as the line will not connect you to a member of staff. You can find our complaints procedure on our website www.hmie.gov.uk or alternatively you can contact our Complaints Manager, at the address above or by telephoning 01506 600259. Crown Copyright 2011 HM Inspectorate of Education