Interaction Design: Introduction Mattias Arvola Department of Computer and Information Science 2 Interaction Design refers to the shaping of interactive products and services with a specific focus on their use. – Löwgren (2008) 3 Your Challenge is to shape an interactive product or service that: 1. 2. helps local residents discover, enjoy and visit aCracDons in the county. get people who oFen do not get out into nature (eg. some young people and immigrants to discover, appreciate and visit our naDonal parks. 3. helps people keep track of their daily finances. 4. support people in fire safety and/or fire response issues. 5. support people to give first aid. 6. supports an NGO (non-­‐government organisaDon) of your choice in recruiDng new members. 7. opens up the social life for elderly people who feel lonely. 8. challenge people to push their limits in a sport. 9. helps elderly keep track of things to do and things to come. 10. supports people to act in environmental-­‐ friendly ways. 11. encourages people to correctly sort waste. 12. prevents or even reverts the frustraDon of waiDng (in a place of your choice). 13. helps people changing eaDng habits (ie. eaDng healthier, trying new/unconvenDonal foods, eaDng more vegetarian dishes). 14. encourages people to drink responsibly. 15. supports communicaDon with other members of traffic while in a car. 16. encourages outdoors play. 17. helps musicians making the transiDon from playing exisDng pieces to making their own music. 18. raises consciousness about energy consumpDon. 19. increases social awareness and responsibility in neighbourhoods or apartment buildings (ie. looking out for each other, taking an interest in whether people in your direct environment are doing okay, or feeling a shared responsibility for the common living spaces). 4 From Challenge to Brief • Start by narrowing down who your users are/might be • Identifying people that may have something interesting to say about the challenge • Finding particularly interesting situations where you can find inspiration and conduct interviews and observations. • Contact gate keepers that have to give you clearance and access, as soon as possible. • Recruiting participants for research user testing may also take time, so it is important to do that as soon as possible. 5 Teaching Staff • Mattias Arvola, examiner, mattias.arvola@liu.se • Lisa Malmberg, TA, lisa.malmberg@.liu.se • Keep an eye on: http://www.ida.liu.se/~TDDD58 6 You will after the course be able to: • Plan and conduct a user study, and present the results of it with the purpose of defining user-centred design objectives for interactive productions. • Generate and present proposals of interactive productions at a concept level, as well as assessing and arguing for a particular idea for a production among other alternative ideas. • Generate and present a proposal of the design for an interactive product at a detailed level, as well as evaluating its use-qualities and experiential qualities in quickly developed low-fidelity prototypes. • Specify the design of interactive productions and constructing interactive computer-based prototypes with high fidelity, plan and conduct an evaluation of the use-qualities and experiential qualities, as well as use and communicate the results of the evaluation. 7 Furthermore • • Introduced knowledge: • Fundamental concepts in human-computer interaction. • Design principles and guidelines for user interfaces. Used knowledge: • Visual rethorics and graphic design • Ability to work in groups (group work) • Ability to communicate (oral and written presentations) • Ability to communicate in a foreign language (course language is Swedish/English. English literature) 8 Relation to the rest of the semester at the GDK study program Online ProducDon Interac(on Design – Project Project methodology Moving media 9 Course Information • • • • • Read it carefully Go through the examination assignments Read the literature early on so you avoid mistakes Ask if you have any questions Keep an eye on the web site for updates 10 Course Information • • • • • Read it carefully Go through the examination assignments Read the literature early on so you avoid mistakes Ask if you have any questions Keep an eye on the web site for updates 11 Course Evaluation Year Grade Hours 2008 (6 ECTS) 4.35 41.7 2009 (6 ECTS) 3.29 40.9 2010 (6 ECTS) 2.71 37.5 2011 (6 ECTS) 3.86 38.3 2012 (12 ECTS) 3.9 43.4 2013 (12 ECTS) 2.68 40.8 2014 (12 ECTS) 4.15 45.4 12 Course Evaluation from Last Year • Last year the examination was experienced as messy, since the four examination assignments had both individual and group parts, and both design work and reading work. • This year examination has, after discussions among the teachers and student representatives, been clarified: • Two group design work assignments • One individual design assignment • One reading assignment. 13 Working and Teaching Methods • Lectures (FÖ): Introduction and broaden • Seminars (SE): Prepared focused mutual exchange, mandatory • Presentations (RE): Critique, mandatory • Teaching Sessions (LE) • Exercises • Design Studios (expected participation) • Supervision (HL): Checkpoints • Group Work (GU): Meeting times • Individual Work: Booked or informal supervision Group Project 1 – User Research • Choose a design challenge and establish the purpose of you design work, and your ideas on potential stakeholders and target user groups. Contact gate keepers, and recruit users. • Prepare and conduct user research with an absolute minimum of one user per group member. Conduct preferably contextual inquiries. • Analyze your data using affinity diagrams, and develop personas and storyboards. Use other methods if that is appropriate. • Revise the purpose and set up design objectives and user experience goals • Supervision in week 39: Checkpoint for user research. 14 Group Project 1 – Ideation of Concepts • Ideate a wide variety of concepts with an absolute minimum of one concept per group member • Evaluate concepts using Pugh-charts • Develop a concept proposal • Prepare a poster and other design material you wish to hand in for grading • Deadline at the presentation in week 42: Present the poster and participate in critique session. This is also the deadline for handing in design material for the assignment. 15 16 Poster • Visually present your design project as a whole • Include method and results. • An outsider should be able to understand it. • A good poster: • • Has a title and contact information • Shows what it is about from a distance • Is readable from a couple of meters • Tells about design objectives, process, and user research and design results and shows the final concept design. • Is polished and concise. The poster will, if you do not explicitly object, be publicly exhibited at the Department of Computer and Information Science. Group Project 2 – Revision of Ideas 17 • Revise your design, develop requirements and start sketching user interfaces. • Draw wireframes and build paper prototypes that covers the most important tasks that your design should support. • Prepare and conduct a formative usability test of your paper prototype with other participants in the course as users. • Analyze test results and discuss consequences for design. • Supervision in week 47: Checkpoint for user interface sketching, paper prototypes and formative usability test. Group Project 2 – Detailing of Solutions • Revise design and requirements, and start detailing the look and feel of the presentation level. • Build an interactive computer prototype using an appropriate tool of your choice. • Recruit representative users for the final usability test. One user per group member is the minimum. • Prepare and conduct a usability test of your computer prototype, analyze results, and discuss consequences of test results for design. • Prepare a demo, a usability test report and other design material you wish to hand in for grading. • Deadline at the Presentation: Demo and critique session in the last week before Christmas 18 19 Individual Design Work • Choose a design challenge for your individual design work, that the group did not choose to work with. • You could also define your own challenge. • Use of established user experience and interaction design methods. • Document your work in an idea log. • Gather information that you need to get you forward • Don't get stuck in only research. Make sure you start to sketch early. • Book supervision. 20 Individual Readings • 3 mandatory seminars • Entry ticket: Prepare a written summary of assigned literature and questions for discussion works • Critical Review for possibility to grade 4 and 5 • Go to Lisa Malmberg’s lecture on how to write critical reviews and summaries 21 Course Grades • The mean of the grades for the four assignments • The round-to-nearest with round half up rule applies (3.5 ≈ 4). 36 37 38 39 40 41 42 43 44 GROUP PROJECT 1 WORK 45 45 47 48 49 50 51 52 1 2 PROJECT 2 1 day/week Checkpoint Research Deadline Concept Checkpoint Revisions Deadline Detailing Deadline Idea Log (and Process Book) INDIVIDUAL DESIGN WORK 1 day/week READINGS Seminar 1 Seminar 2 Seminar 3 (Deadline Critical Review) 3 23 Grading Criteria Group Project 1 • • For Grade 3: • Make good use of established methods. • Be appropriate in relation to the chosen problem and the user research. • • For Grade 5: • Be inspirational and thought-provoking to others. • Strike a balance between aesthetic, communicational, practical, business, technical, and ethical aspects. For Grade 4: • Articulate design issues for different stakeholders. • Explore a wide range of alternative concepts. • Explicitly state pros and cons of alternatives concepts Treat cons as new design issues to explore solutions to in further sketching. Grading Criteria Group Project 2 • • For Grade 3: • Make good use of established methods. • Be appropriate in relation to design problem and user research For Grade 4: • Articulate detailed design issues from the perspectives of different stakeholders and users • Explore a wide range of alternative solutions • Explicitly state pros and cons of alternative solutions • 24 • Treat cons as new design issues to explore solutions to in further sketching and prototyping • Be well presented in written report and demo. For Grade 5: • Be inspirational and thought-provoking • Strike a balance between aesthetic, communicational, practical, business, technical, and ethical aspects • Have a polished finish. 25 Grading Criteria Individual Design Work • • For Grade 3, the Idea Log: • Explores alternatives • Assesses alternatives • Identifies design problems • Articulates design decisions • Reaches synthesized proposals. For Grade 4, also a Process Book that: • Identifies major design decisions and their rationale • • Tells compellingly the story leading up to the final design • Contains concrete reflections on the quality of the process • Is polished and concise. For Grade 5, the Idea Log and the Process Book should: • Be of excellent quality on the aforementioned criteria. 26 Grading Criteria Individual Readings • For Grade 3: • Attend at all 3 seminars • Written summaries work as entrance ticket (<2000 words). • Main points • All assigned texts • 1-2 discussion questions • • Two copies For Grade 4, at the end of the course also hand in a critical review of appointed texts: • • Main points are clearly presented and discussed • Arguments for and against the main points are critically examined • Implications of the main points are discussed. For Grade 5, the critical review should also: • Make connections between assigned texts and discuss how the texts relate to each other. 27 Idea Log and Project Annotation • Problems or information needs • Designalternatives • Positive things about an alternative • Negative things about an alternative (try to solve them in further sketching) • Design decisions ? option 1-n + ! 29 Presentations – Critique Sessions • Attendance is required. • Critique sessions with three project teams at the time: Learning • Show-and-tell about produced materials. • Constructive critique on others work. • Presentation 20 minutes • Critique 10 minutes • If you miss a presentation session: • Notify the examiner in advance • Supplementary task: which is to reflect on the assignment on no more than 1000 words, describe the work you have done, and discuss what lessons you have learned, and what you could do differently in the future. Submit by email to the examiner at the deadline for supplementary examination. 30 31 Seminars • Attendance is required. • Seminar groups are not the same as the project groups. • Run and graded by the TA (teaching assistant), Lisa Malmberg. • A seminar is 45 minutes. • Seminars for Swedish speaking students are in Swedish. • Seminars in English for exchange students will be held separately. • If you miss a seminar: • Notify the TA in advance. • Supplementary task: talk to a couple of other students who were there about what was discussed and the lessons you can learn from it. Do not wait for too long after the seminar to do this. Submit then a written summary of that conversation (no more than two pages) to the TA, together with your written preparations for the seminar. 32 Missing a Deadline • Deadlines for re-submissions: 2016-04-01 and 2016-08-28 • If you miss the round-up deadline in August you will have to make next year's assignments instead. • No assignments are graded between these deadlines. • You can try for a higher grade at the deadlines for resubmissions. 33 To Conclude • Read the course info • Keep an eye on the web page, it changes. • Read, listen and decide approach before engaging with the assignments • 40% of full time studies: • 2 days per week • 1 on group work • 1 on individual work • Half a day or reading • Half a day on design work http://www.ida.liu.se/~TDDD58/ index.en.shtml www.liu.se