English and Communication Advice for Students on Individual Presentation at Higher 5928 September 1999 HIGHER STILL English and Communication Advice for Students on Individual Presentation at Higher Support Materials A NOTE TO STUDENTS This advice is arranged into four sections in order to help you with: the purpose of your presentation the preparation of your presentation the delivery of your presentation checking the standard of your performance. English and Communication: Advice for Students on Individual Presentation at Higher 1 English and Communication: Advice for Students on Individual Presentation at Higher 2 1. PURPOSES, TOPICS AND CONTEXTS The crucial first questions are: What is the aim? What do I talk about? Where do I get the ideas? As with a piece of writing, no talk will be convincing and effective unless you, the speaker, care about the topic and have a desire to convey your grasp of it, or your point of view on it, to the audience. It is important, therefore, to choose a topic that matters to you and which you know a lot about – and to select a purpose for your talk which you think worthwhile and which you want to achieve. At Higher, topics and purposes should be sophisticated: they should go beyond simple descriptions, explanations, arguments or points of view. Some examples of types of purpose and topics are: Personal/reflective purpose Topics might be, e.g.: ambitions, “identity dreams”: the kind of person you would like to become – but going beyond straightforward ideas about jobs and relationships to aspects of personal growth, independence, the value of an ambition or a life-style; change(s) in your outlook on life, or your understanding of something important, as a result of a significant experience. Philosophical purpose Exploration of ideas about such topics as: moral issues in society; important values in life – or differences in the values held by different groups of people; questions about existence, the purpose of life; aspects of politics, economics, religious belief. Critical purpose Taking a point of view, policy, value position and analysing it, questioning its assumptions and underlying values. This is a particular form of “philosophical purpose”. English and Communication: Advice for Students on Individual Presentation at Higher 3 Topics could be found in the context of a wide range of studies, e.g.: language and literature; media; social science (history, geography, modern studies, politics, economics, education, psychology); sciences (chemistry, physics, biology/genetics); art; music. Persuasive purpose Presenting a case, taking account of alternative viewpoints and arguments, but seeking to persuade to a particular point of view. Topics could include: point of view on a current affairs issue; a political standpoint; an initiative or policy in an organisation; action on a local or national issue, etc. Reporting purpose Selecting, summarising, organising logically, interpreting and evaluating, where appropriate, and presenting complex information (i.e., going beyond simple factual material). Possible topics could include information arising from: discussion of texts and topics; print and other sources; investigations, questionnaires. An oral report might, of course, like a written one, have a specific remit. It might, for instance, aim to recommend action after weighing arguments for and against, or the advantages and disadvantages of different policies or initiatives. English and Communication: Advice for Students on Individual Presentation at Higher 4 2. PREPARATION The key to effective oral presentation is really thorough preparation and plenty of practice. In the preparation stage, you need to have a clear idea of: the aim of the talk; the ideas and/or information you will include; the order in which they will be presented most effectively (“Structure”); an opening which will gain the audience’s interest and attention; a conclusion which rounds off the talk definitely and (usually) which is clearly linked to the original aim in some way; your own point of view on the topic, the attitude towards it which you intend to convey (e.g., informative, objective, critical, impassioned, humorous, satirical ...) – and what you need to do to convey this (choice of words, structure, gestures, eyecontact with audience ... ); the needs of the audience: e.g., enough ideas/information given to be clear; logical order, to avoid confusion; keeping them interested with, e.g., humour, examples of main points, relevant anecdotes. English and Communication: Advice for Students on Individual Presentation at Higher 5 Some Helpful Techniques for the Preparation Stage Brainstorm ideas, everything you know about the topic, noting key words down quickly, to get as long a list of ideas as possible. Read and summarise ideas/information from suitable sources, if you need to. The summarising is important: if you simply copy other people’s text directly, you will find it very hard to make it your own, to understand the ideas well enough to present them confidently. You need to grasp them and note them in your own words. Group related points together, either under “key point” headings or using a “mind-map” (or “spider diagram”): e.g. – Key Point Key Point Key Point or ________ ________ ________ ________ ________ ________ Topic ________ ________ ________ English and Communication: Advice for Students on Individual Presentation at Higher 6 You can decide on the best order for presenting the key points and their supporting points after the brainstorming and grouping of ideas. Sometimes, having a good range of ideas available can make it possible to see more than one way of structuring them. It is not necessary to use all the ideas you have thought of or read/heard about. The process of finding the best structure is also one of selecting the best ideas/information to achieve your purpose. (Even though you will be selecting your material for the talk and leaving some out, it will often be useful for you to understand fully all the ideas and information you gather together. Some of it may be used in expanding or explaining points in the talk when you are responding to questions from the audience.) Write it out, or not? Effective talks are not mere readings or recitals of written text, which tend to constrain the speaker’s relationship with the audience. They have to have a ‘live’ spontaneity. Even so, some effective speakers like to write out in advance what they are going to say, while others prefer to practise the presentation only orally, working from notes. The advantages of ‘writing out’ are that: – it guarantees that you can find the words to convey your ideas, and so boosts confidence that you will not ‘dry up’; – it allows a check on the structure and any possible need for additional ideas or information or examples or an anecdote at different points in the talk. The disadvantages are that: – if you read or recite it without paying attention to ‘connecting’ with the audience through eye-contact and ‘body language’, which shows you are relating to them as people listening to you, you will lack spontaneity and ‘life’, your talk will sound uninteresting, no matter how good the content is; – you will tend to try to learn the actual words, rather than the ideas and the order they come in, if you rely on learning the words off by heart. Prepare cards to speak from, whether or not you ‘write out in full’. Postcards, A5 cards or small record cards are a suitable size. One approach is to have one or two cards for each main point, with five or six key words to remind you of the related points, which expand, explain or give examples of the key point. This gives you at a glance the overall structure of the talk and the structure of each of its main sections. You will be able to maintain good eye-contact with the audience, while feeling confident that, when you have finished the section of the talk you are currently on, you will know what is coming next. English and Communication: Advice for Students on Individual Presentation at Higher 7 Use ‘signposts’ or ‘markers’ at the start and end of the talk, and at the start and end of each section of it. These let the audience know what the shape of the whole talk is, where you have got to in it and what is coming next. The following shows some examples of ‘Start of talk signposting’. Ladies and gentlemen (1) I’m going to talk to you today about why, as Scots, we should (2) take more pride in our own language – and by that I mean Scots. (3)I’ve divided my talk into three main sections. (4)Firstly, I’m going to explain why Scots can be regarded as a language in its own right. (4)Secondly, I’ll focus on attitudes to Scots and how I believe these are changing. (4) And finally, I’ll outline what I see as the future of Scots, with reference to the experience of the autonomous regions of Spain. So, (5) to start with, the status of Scots as a language ............ (1) (2) (3) (4) (5) Signals topic States topic States structure of talk Signals content of sections Signals start of section Examples of signposts/markers for middle sections and the conclusion are: Now I’d like to turn to .... That rounds off what I have to say about ..... To recap, ...... To put it another way, ...... That concludes my argument, or report. You might use your ‘signpost’ words or phrases on your cards, to remind you of how to move from one key point to another. Use repetition judiciously. Obviously, too much (or unnecessary) repetition will make your presentation boring. However, in a talk there are advantages in using some repetition. Listeners need support to enable them to get a good sense of the main ideas you want to tell them about. Traditional advice for speakers is: – Tell them what you’re going to say – Say it – Tell them what you’ve said. An example has already been given of ‘Telling them what you’re going to say’ (see ‘signposts’ above). A conclusion which summarises what has been said is shown in the following example. English and Communication: Advice for Students on Individual Presentation at Higher 8 So that concludes the main part of my talk. I’ve done my best to convince you that Scots should be thought of as a language in its own right. I hope you’ll recognise from your own experience how attitudes towards using Scots have changed, and, finally, I’d like to think that you’ll agree that Scots now has a place as a revitalised national language. Thank you for listening. I’ll be happy to answer any questions that you have now. Another way of using repetition is to emphasise a point. In this case you have to re-phrase the idea in an interesting way. An example from the same talk about Scots already quoted is: Scots has become acceptable in many formal and informal contexts. In other words, you can use it not only in conversation with your friends, but also when you talk to your boss or in an after-dinner speech or a letter to a newspaper. Think about the register of the language in your talk – that is, the degree of formality you will use. Because, at Higher, your talk should present complex ideas, you will almost certainly need to use some complex language – perhaps technical terms, or extended sentences. Speakers presenting complex ideas or information (e.g., on ‘Tomorrow’s World’, ‘Newsnight’ or any serious documentary programme) often show features of style likely to be suitable for Higher presentations: – – – – some long, complex sentences and technical terms explanation of any technical, specialist terms some short, colloquial sentences to change the pace and to vary the formal register, e.g., But that’s not all. use of contractions (she’s, they’ve, won’t, etc.) and of colloquial expressions to give the impression of natural speech. This mixture of formal and informal register is often what is needed to convey complex ideas effectively in a talk. The register you use depends, of course, on the purpose and aim of your presentation, and also to a fair extent on the audience. (It might be different for, say, young people and adults). Sometimes, you might want deliberately contrasting registers – e.g., very formal and very colloquial – to contrast two points of view or two people. Prepare visual aids, if you want to use them. Overhead (projection) transparencies (OHTs) can be helpful to ‘signpost’ your talk for the audience. They are particularly suitable for informational, explanatory or ‘reporting’ presentations. English and Communication: Advice for Students on Individual Presentation at Higher 9 If you decide to use OHTs, keep these practical rules in mind: – Points on one OHT should be few and expressed very briefly (e.g., keywords only, as on your ‘prompt’ cards). – The words need to be large enough for all of the audience to read easily – and neat; use clear handwriting, if you cannot access a word-processor and a photocopier which can make OHTs from printed pages. – Remember that lower-case print (large) is easier to read than capital letters. – Only use pictures or show objects if they are large enough for the audience to see easily. Practise delivering the talk – the whole presentation – standing up, working from the cards and using visual aids, if required, as often as four or five times. This practice will greatly increase your confidence (and your skills as a speaker). It is best done with an audience (friends, family ..), but is valuable even without one. A video-camera, or even a mirror, can let you see what you look like and give you a target for eye-contact. The point of such practice is not to memorise the words of the talk. It is to guarantee your awareness of the whole structure of ideas and, at any point in the talk, of what comes next and of how you are going to get that idea over to the audience effectively, using ‘signposts’, appropriate choice of words and non-verbal communication. English and Communication: Advice for Students on Individual Presentation at Higher 10 3. DELIVERING THE PRESENTATION If you have prepared thoroughly, you will, in the process of working out the purpose, the content and your point of view, also have done much to ensure effective delivery. For example, you will have developed a confident understanding of what you are going to say. You will also have thought about the best ways of making sure that your attitude to the topic and your point of view on it are made clear. So you will already have taken some steps to create the appropriate tone (enthusiastic, objective, humorous ... ) for your presentation, through choice of words and the way in which ideas are related to one another. You will also have made decisions about the register of the language of the talk and, perhaps, a good mix of formal and informal. A good deal of the non-verbal communication – the ‘body language’ – which will contribute to making your talk effective and show that you are relating well to the audience, will come naturally if you have prepared really well. If you have interesting ideas which you know thoroughly and want the people in the audience to understand, you will feel confident about putting them across. This confidence will mean that your voice, eye-contact and movements will convey your own interest and enthusiasm – or whatever your attitude to the topic is – to some extent automatically. There are, even so, aspects of technique to which you need to give conscious attention when practising and when actually delivering a presentation. Voice, Volume and Clarity Just being loud enough is the absolutely basic requirement. Make sure in your practice sessions that you raise your voice enough to ensure that someone at the back of a fairly large room can hear you clearly. When giving the talk, remain aware of the need to keep your voice up. A particular point to keep in mind, in practising and in the presentation itself, is the tendency even some very experienced speakers have to drop their voice as they reach the end of sentences. Make sure your sentences do not ‘die away’. Do not rush – take individual words and whole sentences at a reasonable pace, to avoid any impression of ‘swallowing’ syllables in words or gabbling the talk. Variety In practising, try out variations in pace and volume – e.g., slowing down or building up pace to create particular effects, such as a dramatic one, or a climax. Varying the loudness of your voice (without dropping to inaudibility) can also help in creating effects. Pauses – e.g., to get a laugh or to create a moment of suspense – can also be tried out. In actually making your presentation, you will need to remain aware of what you have planned and practised. English and Communication: Advice for Students on Individual Presentation at Higher 11 Eye-contact Eye-contact is a crucial aspect of any effective face-to-face communication. In a presentation, it is important to establish it from the start. Even before beginning, look from one face to another, without sticking on any particular ones, and thus convey your interest in the audience as people (and not merely as a means of helping you to get through the requirements of a Higher presentation!). Then start with your wellrehearsed introduction. If you establish eye-contact in this way from the beginning, there are two advantages. The audience becomes well-disposed towards you straight away; and you make it easier for yourself to relate to them and maintain eye-contact as you continue. Posture Stand up straight and don’t fidget! Traditional and perhaps rather irritating advice, but still well-founded. If you watch confident speakers like politicians or TV presenters, you will see that they don’t slouch or pick at their nail varnish or fiddle with their hair. If you are nervous, put on an act in which you ‘think confident’. This will help you to look confident and avoid nervous behaviour. Two practical points – Stand with feet slightly apart, weight evenly distributed. Hold your cards in one hand, with the other hand ready to turn each card over when you finish it. Gesture Some people ‘talk with their hands’, while some rarely use gesture. Using your hands to emphasise a point shows enthusiasm, but too much arm-waving is distracting. If you’re a natural gesturer, by all means use your hands, but don’t overdo it. If you tend not to use your hands when you talk, that’s fine; just make sure you don’t fidget and distract your audience. Interaction with the Audience and Taking Questions These guidelines have emphasised strongly the importance of planning and preparation, not only for the content of the presentation, but also for how you will interact with the audience. If you take good account of all the advice offered about the preparation stage and the delivery of the talk, it is very likely that your relationship with the audience will be good. It can happen, however, that, during a presentation, you become aware that something is amiss: for instance, members of the audience look puzzled by something you have said, or appear to disagree with your opinion, or just look bored. Alternatively, you may be getting very good audience reaction – laughs, smiles of approval, heads nodding agreement, lots of obvious interest. English and Communication: Advice for Students on Individual Presentation at Higher 12 Very skilled speakers can respond to such audience reactions as they speak, by changing the content or style of their presentation, by ‘off the cuff’ remarks showing their awareness of what is happening. In a relatively short presentation you may have little opportunity to depart significantly from your plan, but you should at least show awareness of how the audience is reacting. You might do this, e.g., by pausing to allow laughter or by mentioning that people seem to agree or disagree with your argument or opinion. If they are disagreeing – or if you know you are expressing views with which people are likely to disagree – you could tell them that they will have a chance to offer alternative views in the ‘question session’ at the end. The question session need not be just questions and answers. Certainly, you should answer questions and this is the minimum requirement. Avoid one-word or extremely brief answers, if you can. Try to give a bit more information, an explanation of the point the questioner is asking about, a justification for your own view. Do not, however, give another extended talk: keep answers reasonably brief, while moving beyond the points you covered in the presentation. If your talk has been about a matter of controversy in some way, it may be possible to initiate a discussion among members of the audience and yourself about alternative points of view. You could ask questioners, or the audience in general, what they think about what you have said. Especially if few questions are asked, you might invite them to offer views about some aspect of your topic which you yourself did not cover, but which you know is controversial, e.g., “I didn’t raise in my talk the question of teaching the Scots language in all schools. What do you think of that idea?”. If your question session becomes a discussion, you will have been very successful in engaging your audience’s interest. You will need, in effect, to chair this discussion yourself, inviting different people who want to contribute to do so. You should also contribute significantly to the discussion yourself, expanding on or explaining your ideas and views and taking account of what others have said. English and Communication: Advice for Students on Individual Presentation at Higher 13 4. A CHECKLIST FOR ANALYSING INDIVIDUAL PRESENTATION This checklist might be used in considering ‘models’ of oral presentation, such as the work of TV presenters or lecturers. It will also be useful for evaluating presentations by fellow students, or by yourself, if you can arrange for them to be video-taped. The checklist is organised under the four headings which sum up the performance criteria for oral presentation. Content Significant, complex topic? Depth of thought? Ideas/information going beyond the simple? Enough information/ideas/explanation to be clear and thorough? Evidence that the speaker fully understands what s/he is talking about? Appropriate ideas/information to achieve the purpose of the talk? All content relevant to purpose? If visual or audio-visual aids are used, do they help to clarify the ideas/information? Structure Good ‘signposting’? – Shape of whole talk indicated (e.g., in Introduction)? – Links between sections? – Summing up in conclusion? Effective juxtaposition/ordering of ideas for the purpose of the talk? E.g., – main idea – examples? – comparisons? – contrasts? – step-by-step argument to conclusion? – build up to climax? English and Communication: Advice for Students on Individual Presentation at Higher 14 Expression Clear and audible? Confident and fluent? Good pace? Speaker’s attitude(s)/point(s) of view clear? How conveyed? (style and tone) – Choice of words? – Use of, e.g., emotive, pejorative, approving language? – Structure of sentences? – Intonation and expression in voice? – Variety of types of sentence? – Register of language? – Variety of register? – Body language? – Special effects (e.g., pauses, rhetorical questions, change of pace, strong assertion, repetition ...)? All of the above appropriate for purpose and audience? Interaction with Audience Clear attention to the needs of the audience (e.g., enough explanation)? Good eye-contact? Facial expression, gesture and other body language strengthening relationship with audience? Sense of speaker talking to the audience (not just talking in its presence)? Account taken during the presentation of audience reactions (e.g., re-phrasing, reorganising, explaining)? Full response to each question (but leaving time for others)? Interaction/discussion with audience, taking account of their questions/ statements? English and Communication: Advice for Students on Individual Presentation at Higher 15 ANOTHER TYPE OF SELF-ASSESSMENT CHECKLIST You are achieving the basic criteria for Higher. You are doing well, but can still achieve more. You are doing very well indeed. Check for any gaps. You made clear what you intended to do and, taking your audience’s requirements into account, you did it competently. You did what you set out to do quite skilfully. You did what you set out to do very skilfully. What you had to say was relevant, thoughtful and fully developed. What you had to say was quite perceptive. What you had to say was very perceptive and particularly well selected for your purpose and audience. You made appropriate links between information, ideas and opinions and attempted to shape your thoughts in ways that would create impact. You shaped your thoughts so effectively that they did create some impact. The structure you adopted was highly effective and enhanced the clarity and the impact of your presentation. You spoke clearly and your use of language was appropriate to your purpose and audience. You made quite skilful use of a range of language structures and vocabulary. Your command of language demonstrated oral communication skills of a high order. You varied the pace and tone of your delivery, maintained eye contact with your audience and related to them quite well through body language. You made effective use of a range of non-verbal techniques. The whole tone and style of your presentation was very sophisticated. You clearly acknowledged the reactions of your audience and handled their questions competently. You handled audience reactions and questions quite skilfully. You related very well to your audience and interacted with them sensitively and with insight. You were clearly interested in your topic. You were consistently engaged with your topic and established your point of view quite effectively. You were genuinely committed to your topic, took an appropriate stance towards it and communicated your point of view convincingly. English and Communication: Advice for Students on Individual Presentation at Higher 16