UNIVERSITY OF SOUTHERN CALIFORNIA Senior Piano Technician Job Code: 171211 Grade: 00 OT Eligible: Yes Comp Approval: 8/3/2015 JOB SUMMARY: Maintains and makes major repairs of pianos and harpsichords used by the School of Music. May supervise and provide guidance to Piano Technicians and Assistant Piano Technicians. JOB ACCOUNTABILITIES: *E/M/NA % TIME ______ ______ Provides specialized technical services to maintain and repair all pianos and harpsichords. Inspects, tunes to specified pitch, voices, regulates and makes major repairs with appropriate tools. Replaces worn or defective parts. Rebuilds pianos using genuine replacement parts, as required. Examines wooden parts for splits, warps, etc., and replaces, repairs, resurfaces and/or refinishes, as needed. ______ ______ Inspects, prepares, and maintains specified department pianos in concert condition. ______ ______ Has responsibility for inventory of records, assessment, and rotations. Researches and prepares recommendations for acquisition of pianos and harpsichords. Participates in instrument selection process. ______ ______ Examines new pianos to ensure proper installation and adjustment. ______ ______ Tunes harpsichords to specified pitch. Examines and regulates instruments. Performs quill replacements and voicing. ______ ______ Determines and ensures adherence to repair and maintenance schedules for all department pianos and harpsichords. ______ ______ Supervises Piano Technician(s) and/or Assistant Piano Technician(s). Recruits, screens, hires and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines, and/or terminates employees as required. Schedules and monitors work assignements and provides feedback. Develops and ensures department standards. Ensures compliance with department policies, procedures and guidelines. ______ ______ Monitors budget expense lines for materials, supplies, repairs and maintenance. Provides cost estimate reports for budgeting purposes. Procures supplies as needed or assigned. ______ ______ Oversees independent contractors hired on an as needed basis. Performs quality assessments of work to determine utilization of future service. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. *Select E (ESSENTIAL), M (MARGINAL) or NA (NON-APPLICABLE) to denote importance of each job function to position. EMERGENCY REPSONSE/RECOVERY: Essential: No Senior Piano Technician - Job Code:171211 Page 2 Yes In the event of an emergency, the employee holding this position is required to “report to duty” in accordance with the university’s Emergency Operations Plan and/or the employee’s department’s emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed. JOB QUALIFICATIONS: Minimum Education: High school or equivalent Minimum Experience: 5 years Minimum Field of Expertise: Specialized, progressively responsible experience in piano technology. Preferred Education: Bachelor's degree Preferred Field of Expertise: Experience at the college or university level supporting technical needs of faculty and students. Membership in the Piano Technicians Guild at the Registered Tuner-Technician level. Skills: Administrative: Communicate with others to gather information Customer service Gather data Maintain records Prioritize different projects Research information Understand and apply policies and procedures Skills: Other: Analysis Assessment/evaluation Coaching Conflict resolution Counseling Human resource process and employment knowledge Interpretation of policies/analyses/trends/etc. Knowledge of applicable laws/policies/principles/etc. Organization Planning Problem identification and resolution Scheduling Staff development Supervisory skills Teaching/training Skills: Machine/Equipment: Senior Piano Technician - Job Code:171211 Page 3 Harpsichord Personal computer Piano Skills: Trade/Auxiliary: Respond to emergency situations Use and/or operate various stationary machinery, hand held power tools, and/or non power tools Supervises: Level: May oversee student, temporary and/or resource workers. Supervises employees who do not supervise. Comments: Required to be on call seven days a week to prepare pianos and harpsichords for recitals. SIGNATURES: Employee: _____________________________________ Date:_____________________________ Supervisor: _____________________________________ Date:_____________________________ The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The University of Southern California is an Equal Opportunity Employer