MediationServicesReport
FacultySenate
ATTACHMENT 3 KANSAS STATE UNIVERSITY Dispute Resolution Report ‐ Mediation Services Nov. 1, 2012 – July 31, 2013 Overview Thisreportingperiodwasprimarilyusedtoupdatethemediationservicesprogramat
KansasStateUniversity.Thepreviouslistofapprovedmediatorshadnotbeenrevisedforover10
years,soaprocesswasputinplacethatcreatedanewlistofapprovedmediators.Amediation
packetwasformalizedwithconsistentK‐Statebrandingonallmediationdocuments.Acoupleof
mediationevaluationformshavebeensecuredforconsiderationinusingfortheannualprogram
assessment.
Therewerethreeinquiries/requestsformediationservices:onewasinformationseeking,
oneresultedinthreefull‐groupsessions,theotherwashelpingtodiscernastrategyformoving
forwardwithoptionsstillunderconsideration. Inquiries/Requests for Mediation
Date Nature Referral Status December
2012
Interestinnatureandpossibilityof
mediation
Faculty
Provided
information
April22,2013
Departmental–polarizedfacultyover
hire,lackoftrust,structuraland
personalitycomponents,professional
behavior,decision‐makingnot
transparent
AcademicPersonnel Closed
May15,2013
Departmental–polarizedfacultyover
hire,negativedepartmentnorms,
workplacestress
AcademicPersonnel Monitoring
Dean
Activities Task Task1:Reviewedprogramandmaterials(November2012)
 MetwithformerMediationCoordinatorforprocessand
suggestionsforimprovement.
 ConsultedwithFacultySenatePresident,Provost,and
DirectorofAcademicPersonalregardingquestions.
Responsibility TerrieMcCants
BeckyO’Donnell
Dr.Bloodgood
ProvostMason
SusanaValdovinos
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July31,2013
MediationServicesReport
FacultySenate
AppointmentCommitteeforMediationReactivatedper
#8260(recommendedthreetofivepeoplehavinga
backgroundindisputeresolution,andaddedin
responsibilityofend‐of‐yearassessmentofqualityand
successofprogram.
 Q‐Concern:Howcouldwebebetterpreparedtoknow
whattorefertowhomandwhentomaximizedispute
resolutionservicesatK‐State?
 Q‐Clarification:Whatistheprocedurewhenthe
MediationCoordinatorisabsent(studyabroad,vacation,
conferences,etc.)?

Q‐Appointees?
Q‐Whenisannualprogram
assessmentdue?
DisputeResolutionWorking
Group
FacultySenate
Task2:RevisedandStandardizedMediationForms
(December2012)
 Thesearenowincludedinamediatorpacketalongwith
requestforservices,andinclude:
1. MediatorInformation(contactdata,
specializations,andsummaryofcharges)
2. AgreementtoMediate
3. ListofIssues:TopicsforMediation
4. InvoiceforMediator’sservices
5. Post‐MediationReport
TerrieMcCants
Task3:UpdatedUniversityApprovedMediatorList(January‐
March2012)
 Securedacurrentlistofallstate‐approvedmediators
fromtheDisputeResolutionCoordinatorfortheStateof
Kansas.
 MetwithDisputeResolutionCoordinator,outside
mediator,andformerMediationCoordinatortonarrow
thelistfrom171to32(criteriabasedonstate‐approval,
typeofmediator,geographicarea,andknownqualityof
services).
 Sentletterstoselectedmediatorstodetermineinterest.
Sixteenrespondedaffirmatively.
TerrieMcCants
ArtThompson–Dispute
ResolutionCoordinatorforState
ofKS(Topeka)
LarryRute–ADRAssoc.
(Topeka)
BeckyO’Donnell‐former
MediationCoordinatoratK‐State
Submitted by: Terrie R. McCants, Mediation Coordinator
309 Justin Hall – 532.1477
terrie@ksu.edu
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July31,2013