Developed & Designed by : The 4th Wheel
COMMUNITY RELATIONS
Coastal Gujarat Power Ltd. , 4000 MW UMPP, CGPL Office Complex, Block B,
Tunda-Vandh Road, Tunda, Mundra, Kutch 370 435, Gujarat, India.
pradeep.ghosal@tatapower.com | saurabhsharma@tatapower.com
www.tatapower.com
Community Relations Policy
Tata Power believes in integrating its business and social values by
engaging with stakeholders especially the communities in the vicinity of its
business presence. Tata Power is committed to ensure the social well being
of the neighboring community.
Tata Power shall engage with community by
Ÿ Adhering to the Principles of Community Engagement
Ÿ Ensuring proactive response to their needs
Ÿ Facilitating assistance during natural disasters, if any
Ÿ Building and strengthening community institutions including local
government institutions etc. to widen the reach, experience and
expertise
Ÿ Adhering to work as per set thrust areas in alignment with national &
international guidelines
Ÿ Encouraging its employees to volunteer their time and expertise
Tata power shall work as per the Community Relation Policy for community
initiatives in and around the vicinity of its business presence for Corporate
Social Responsibility.
Anil Sardana
Managing Director
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The department is responsible for all social development initiatives of the company. It functions as per
Tata Power's vision, mission, CR policy & CR strategy and is guided by the Sustainability Advisory
Council (SAC) comprising of social and environment experts and senior leaders of the company. The
CR strategy is linked with enterprise strategy. The CR strategy has been followed to meet compliance,
fulfil commitments and follow the performance standards set by the International Finance Corporation,
while proactively addressing the risks and impact of business and responding to needs of the
stakeholders through a systematic stakeholder engagement and dialogue.
Stakeholders include community members, Local Self Governments, Members of VDAC, Government
Women ent
erm
Empow
Ed
uc
at
Departments, Line Department, Block Officials, CBOs, NGOs, Lenders / Investors, Service Agencies,
Activists and Employees.
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About the
Community Relations Department
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The purpose of Community Relations (CR) at CGPL is to create a brand reputation by aligning CR initiatives
with the overall Tata Group position on CR, ensure sustainability by creating and conserving sources of livelihood,
accomplish a license to operate by taking voluntary steps to persuade communities to reduce or avoid
interference and to meet regulatory requirements established by the Government for projects and operations.
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The CR team recognizes that community participation is a critical success factor for the attainment of business
goals and inclusive development of society. Keeping this in mind, CR initiatives started with a series of consultative
dialogues with village elected representatives, opinion leaders and the neighboring village community members.
Issue based Participatory Rural Appraisal (PRA) and MLP (Micro level Planning) was undertaken with the
assistance of recognized research agencies in surrounding villages of the Company. Involvement of the community
and opinion leaders was ensured so that the CR initiatives, plans and need may come directly from them, aligning
all activities with a bottom up paradigm approach.
A systematic strategy has been followed for the identification and grouping of stakeholders based on their
influence, leading to a phased stakeholder dialogue. It includes exploring and engaging community members and
their needs, building and formalizing community based institutions, implementing CR actions and then continuously
evaluating in a manner that institutionalizes relationship with the communities. The programs and their outcomes
are aligned to achieve a high level of impact and sustenance. This strategy has taken the Company on a journey
that spans the themes of education, health, income generation and livelihood, safe drinking water, rural energy,
natural resource management, infrastructure and institution building.
A ‘Triple Bottom Line Approach’ of sustainable development has helped in achieving a satisfied community that
has trust and faith in the Company and its operations. Cooperation from the village Gram Panchayat has led to
the formation of the Village Development Advisory Committee (VDAC), which is the first contact point for the
Company for all developmental work to be carried out in different villages.
All our activities are initiated through 3 cross cutting approaches of linking on-going programs of Central, State
and Local governments to ensure convergence, an emphasis on creating and strengthening community leadership
through community based organizations and continuous customer Satisfaction Index (CSI) Assessments and
stakeholder dialogue. The Social Audit of CSR activities carried out by TISS showed a significant rise from 21.6
% in the year 2009-10 to 47.32% in the year 2012-13.
Our CR initiatives are aligned to business growth. We focus on 5 key domains and our various programs are
benchmark initiatives in the field of CSR. We give high priority to senior management involvement, constantly
work to ensure CSR effectiveness and incorporate stakeholder feedback.
We promote the concept of ‘Leadership with Trust’ by working with local communities and other key stakeholders
for ensuring smooth and continuous operations.
Program outreach area includes 4 villages which have now extended to 18 villages/hamlets in
the 10 km. radius of the company’s operations.
Lok
dayro
Inter-phase
with mothers
Of the child
& mother's
activities
English classbridge classes
Painting &
drawing
competitions
Project Shiksha Saarthi
Implementation of a Comprehensive Education Upliftment Programme
called Shiskha Saarthi, covering schools of Mundra and Mandvi Blocks,
where learning camps have been conducted and community libraries have
been set up. The target of the program is to reach out to children in the
block of Mundra and Mandvi to improve the learning levels and
attendance in the schools under the Block Excellence Program (BEP) model.
This program seeks to minimize the school drop-out rates through various
educational interventions by organizing volunteer classes, education fairs,
event celebrations, educational exposure visits and implementation of
Government sponsored programs.
Teacher's
day
celebrations
'Vigyan'
clubs in
schools
Educational
kit
distribution
‘Adarsh’
anganwadis
Adolescent
girl learning
centers
Mobilization
of volunteers
& classes by
parents
Notebook
distribution
Project Sujaan
Vigyan
mela
Teacher
training
Augmenting the
Rural Education System
Ilead (Skill
Development
Program)
Bal
utsav
The Sujaan project aims to ‘empower the future generation through value added
computer aided literacy’. Through these kiosks/learning stations, performance in
English, Maths and Computer literacy has shown a rising trend in all the villages,
when compared to baseline data before installation of these learning stations.
The three main benefits experienced has been an increase in computer literacy
among students and teachers with a clear indication of Sujaan children
outperforming others in computer skills, an improvement in academic learning of
students with a striking improvement in academic scores and the social impact
created by these stations has led to even out-of-school children benefiting from
using these Sujaan kiosks.
Project Jalamani
Chlorination
in the
village
Hemoglobin
camps
Malaria
check up
camps
A partnership with the Water and Sanitation Management Organization
(WASMO) of the Government of Gujarat, led to the execution of the project
Jalmani, with an object to supply safe drinking water in schools. This involved
installations of RO plants in the schools, formation of water committee of the
schools and periodic checks by the authorized agency through a complaint
lodging facility via a toll free number. After installations, the RO system is
handed over to the beneficiary schools.
Community
health camps
Street plays
for aids
awareness
"Vysan Mukti"
awareness
Household
level & school
sanitation
units
Pulse polio
programs
Physiotherapy
camps
Nutritional
kits in
anganwadis
Community &
school RO
plants
Aids
awareness
rallies
Healthy
baby
competition
Health &
hygiene
trainings
Provision of
safe drinking
water
Building and Strengthening
Healthcare Facilities
Cataract
operations &
eye camps
Project Swachh Jal
Implementation of Swachh Jal Project resulted in community RO plants being
installed in villages of Mundra and Mandvi talukas. The RO plants are now
handed over to the respective Panchayat and the maintenance of these plants is
taken over by the Water Committee of these Village Panchayats ensuring the
Sustainability of the project. This is one of the programs which signifies our
continuing effots for improvement in the quality of life for communities living in
surrounding villages.
Project Arogaya
Project Arogaya hosts school health camps & programs for creating awareness
on sanitation and health. We work towards providing health services to the
deprived and vulnerable persons at their doorstep. A large section of people
are not only ignorant about their health but also lack resources and capability
to approach experts in getting medical adv ice and treatment. Through such
camps, people are educated on health precautions and personal hygiene acts
and behavior. In addition, regular check-ups are helpful to find out and tackle
health issues at early stages.
Kanthi Area Livelihood Program
Exposure visit for
the cattle owners &
farmers for adoption
of best practices
Kanthi Area Livelihood Program - Grazing Land Mitigation (Moving from
agitation to association), enabling villagers to pursue new employment options.
Farmer training
Promotion of local
artisans through
forward & backward
linkages with a
specific brand
Nearly 14 acres of companies land was offered to the villagers, two
Gaushalas (cow shelters) were set up and quality fodder was provided under
this program in order to move communities from agitation to association with
CGPL. Daily supply of fodder, either green or dry, as per the season, is
supplied for the entire year. Households representing cattle owners receive
immense benefits by this initiative; with an increase of number of milch
livestock animals and an increase of income by 19‐24%.
Project Vartika
Employability
training
Formation of
Gauseva trust
Exposure
visits for
SHGs
Promotion of
products as
manufactured
by the local
artisans
Programs on
promotion of
on-farm & off-farm
livelihood
intervention
Project Vartika is an initiative for branding and market creation of
products made by Self help group (SHG) members. Traditional arts and
artisans were mapped and selected, after which initial exposure visits
and consultation of the SHG members were completed. The main aim of
the program is to increase the income of these women, preserve local
crafts and women empowerment through livelihood creation. In order to
facilitate greater ownership of these women in this venture, a
federation of SHGs has been set up.
Camel &
cattle camps
Establishment of
milk collection
centre
Insurance of
SHG members
Horticulture
demo plots
Agriculture
Establishment of training for
cattle feed centers
SHGs
with community
support
Sea weed
training
Value chain
analysis on
livelihood
Participation in
exhibitions & fairs
Enhancing
Livelihood and Employability
Assistance through
improvised equipment
for enhancement of
livelihood
Skill development
training for women
Celebration of
international
women's day
Project Sagar Bandhu
Project Sagar Bandhu is an ambitious program designed for development
of the fishermen community through strengthening of village institutions like
the Village Development Advisory Council (VDAC) and community based
organisations (CBOs). Activities undertaken include VDAC formation, sea
weed training, exposure visits, regular meetings, SHG formation, drinking
water and sanitation facilities, and school level interventions, distribution of
boat lights, fishing nets and marketing equipment. The program involved
vision exercises and value chain analysis, the creation of a livelihood
enhancement fund, disbursement through a micro-finance concept and
convergence with Government schemes.
Project Surya Prakash
The essence of this program is to increase the use of sustainable energy
and technology.
Village
approach
roads
Crematorium
boundary
wall
Community
hall
Prayer
hall
Reverse
Osmosis
(RO) plants
for drinking
water
Project Varsha
Focus of this program is on natural resource management structures to
improve agricultural infrastructure and improve profitability of farming.
Project Annapurna
Household Bio Gas installations with the partnership of Government of
Gujarat. The funds for the program are shared by CGPL, GoG, and the
beneficiaries.
CR field
office
CGPL
boundary
wall
Integrated
sports
stadium
Gaushala
structures
Construction
of check
dams
Pond
deepening
Roof rain
water
harvesting
Propagation
of drip
irrigation
Cattle
breeding
center
Bio-Gas at
households
& schools
Well
recharging
Farm
bunding
Solar boat
lights
Recreational
gardens
Creating
Social Capital and Infrastructure
Solar
street
lights
Project Nirman
Aims to improve and enhance infrastructure facilities of surrounding communities.
Project Akshaya Urja Deep
A green solution of lighting fishing boats using solar energy, improving
livelihood profitability and working towards a sustainable future of fishermen
in the Mundra region of Kutch. The total hours of productivity of fishermen has
increased by 100% since daily fishing hours can be doubled i.e from 7 to 14
hours per day. Increase of income observed has been almost 300% i.e. from
1750/- to 5000/-. Environmental benefits due to replacement of kerosene
lamps and electricity generation without pollution have also been observed.
Stakeholder Dialogue
Green belts
around company
premises
Stakeholder views and feedback is integral to CR
operations. To enhance the dialogue and engagement
of community members, Community Information Centres
(CICs) were rolled out. The grievance redressal systems
at these centres ensure quick addressal, escalations
and tracking of community grievances.
Impact assessment
studies by the Tata
Institute of Social
Sciences
Integrated area
development study
by development
alternatives
Capacity building
& training for
the institutions
Employability
potential assessment
study of Mundra &
Mandvi Taluka –study
by aid et action
Bio diversity
napping – study
by Bombay Natural
Heritage Society
(BNHS)
Publications
for stakeholder
engagement
Participatory
rural appraisal – to
identify & prioritize
community needs
Regular
stakeholder
dialogues &
consultations
Integrated
community development
program for sustainable
development of the
catchment villages
Nurturing Sustainability
for Inclusive Growth
Village
newspaper
Formation & Strengthening of Community Based
Organizations like SHGs & Village Development
Advisory Committee.
Our mission is to enhance a culture of giving through volunteering amongst employees for public good. Employees are
encouraged to dedicate time, skill and other resources for societal development. Volunteering guidelines are applicable
to all current and retired employees irrespective of organizational hierarchy, social and economic backgrounds and
indeed celebrates the unity of giving in the diversity of situations in which they exist. All volunteer activities are secular
and apolitical. The intent of volunteering demonstrates Tata Power’s values of integrity, care, respect and excellence in
the process. All volunteers follow the Tata Code of Conduct (TCoC) while carrying out volunteering activities.
Volunteers can engage in individual volunteering by offering their services for public good, according to their ability
and interest in giving. They can also participate in company driven programs on issues, geographic areas and
institutions/organizations that are identified by the Company and its authorized representatives.
Employees are recognized via award platforms which would motivate them to continue to contribute to social causes.
They are gauged on volunteering agenda, leadership shown, impact created in communities endorsed by local
panchayats, urban bodies or NGO partners, number of volunteering hours, resource contributions and others. The main
awards currently in the organization are for an individual volunteering champion, company volunteering champion, best
giving location, best impact location and best mobilized location.
Employee Volunteering