Legal and Institutional Aspects of Regulation Global Symposium for Regulators Roundtable Discussion Yasmine, Hammamet, Tunisia 14 November 2005 ENSURING TELECOMMUNICATIONS SUCCESS AROUND THE WORLD Introduction Objectives of the module: • Address the importance of an appropriate legal, regulatory, and institutional framework for effective regulation • provide regulators, policy makers, and stakeholders with best practice guidelines, examples and practical approaches to ICT regulation 14 November 2005 Legal and Institutional Aspects of Regulation 2 1 Online Module Main Study (divided (divided into into different different chapters chapters and and subchapters subchapters as as further further described described in in the the presentation) presentation) Practice Notes (consists (consists of of case case studies studies and and summaries summaries of of additional additional materials materials related related to to the the subject subject matter) matter) 14 November 2005 Reference Materials (resources (resources used used to to prepare prepare the the study study and and module) module) Legal and Institutional Aspects of Regulation 3 Overview of Online Module 14 November 2005 Legal and Institutional Aspects of Regulation 4 2 Why Regulate? To ensure effective transition and as a safeguard when market regulation fails To prevent anticompetitive practices To protect consumers Why Regulate? To enable growth and development in the sector 14 November 2005 Legal and Institutional Aspects of Regulation To implement sector policy 5 Legal Context of Regulatory Reform 14 November 2005 Legal and Institutional Aspects of Regulation 6 3 Example: Using the Online Toolkit 14 November 2005 Legal and Institutional Aspects of Regulation 7 Example: Spam Legislation 14 November 2005 Legal and Institutional Aspects of Regulation 8 4 Example: Spam Legislation Practice Notes 14 November 2005 Legal and Institutional Aspects of Regulation 9 Impact of Convergence Regulators are responding in several ways: • Shift to technology neutral treatment of information and communications infrastructure • Reform of licensing frameworks • Converged regulators (e.g., Malaysia, Hong Kong, Singapore, U.K.) • Development of new laws to regulate ICT (e.g., spam, intellectual property, content, data protection, cyber-crime) 14 November 2005 Legal and Institutional Aspects of Regulation 10 5 Elements of Effective Regulation What is the checklist of items for effective regulation? 1. Adequate legal and regulatory framework 2. Proper consideration of organizational structure ensuring functional independence 3. Appropriate consideration of internal functions of regulatory authority 4. Adequate regulatory processes 14 November 2005 11 Legal and Institutional Aspects of Regulation Organizational and Institutional Approaches to Regulation (1) Single-sector regulator Converged regulator Institutional Design Options Multi-sector regulator 14 November 2005 No sector-specific regulator, reliance on competition law Legal and Institutional Aspects of Regulation 12 6 Organizational and Institutional Approaches to Regulation (2) ¾ Separation of power & relationship with other entities • ¾ The regulator needs functional “independence” to enact and implement regulations without undue influence Legal status of regulatory authorities • • ¾ Depends on the legal and political system of each country Most regulators are either public or semi-public institutions, and some are corporate bodies Funding of regulators • Usually through one or combination of: government budget appropriations, licensing fees, spectrum fees, other regulatory fees 14 November 2005 Legal and Institutional Aspects of Regulation 13 Functional Aspects of Regulation (1) 1. Clear definition of functions and competencies of the regulator Regulatory functions generally includes: 9 9 9 9 9 9 9 9 9 9 14 November 2005 Rule-making Enforcement & dispute resolution Licensing Spectrum management and allocation Interconnection Price regulation Universal service obligations Establishing and approving technical standards Competition safeguards Management of quality of service Legal and Institutional Aspects of Regulation 14 7 Functional Aspects of Regulation (2) 2. Staffing and remuneration • Appointment process • Professional qualifications • Issues of conflict of interest in appointment of Board members • Removal from office • Independence from outside influence • Determination of salary 14 November 2005 Legal and Institutional Aspects of Regulation 15 Functional Aspects of Regulation (3) 3. Ethics a. Avoidance of Conflict • Rules on gifts • Rules on confidentiality of information • Rules on disclosure of information b. Disclosure of Interests • Prohibitions on financial and personal gain • Divestment of interests • Resignation • Recusal c. Post Employment • Disclosure of outside employment offer • “cooling off” period before undertaking new employment 14 November 2005 Legal and Institutional Aspects of Regulation 16 8 Regulatory Processes (1) 1. Decision-making processes – ensure principles of transparency, openness and public participation Initiate action e.g., Prepare consultation document Informal consultations to help define the issue (as necessary) Publish consultation document with timeframe for comments (usually 7-30 days) Supplementary consultations: public hearings; surveys; workshops (as necessary) Written comments received Evaluate input and publish comments Reply comments (strongly recommended)(usually 7-14 days) Evaluate input/ publish reply comments Publish final decision 14 November 2005 17 Legal and Institutional Aspects of Regulation Regulatory Processes (2) 2. Accountability and consumer protection • • • Responsibility over consumer complaints, consumer education, protecting consumer interests in policies and regulations Accountability to government (government oversight & judicial review) Most regulators have reporting requirements to sector ministry or other government body Reporting Requirements None Other Government Ministry & Legislatu re Legislatu re 3% 13% 14% 31% 63% Ministry W hom the regu lator reports to 14 November 2005 Legal and Institutional Aspects of Regulation 18 9 Regulatory Processes (3) 3. Dispute resolution Dispute resolution mechanisms generally include: 1. 2. “Official mechanisms” – derived from the constitutional, legislative and regulatory framework applicable to the telecommunications sector, e.g., regulatory adjudication, courts “Non-official mechanisms” – or alternative dispute resolution (ADR), where individuals associated with such procedures do not discharge any judicial or executive duties • Negotiation • Mediation • Conciliation • Arbitration 14 November 2005 Legal and Institutional Aspects of Regulation 19 Regulatory Processes (4) 4. Enforcement Minimum attributes of an enforcement regime: ¾ Adequate resources for regulator to exercise enforcement activities ¾ Enabling legislation empowering regulator with ability to: dispose of substantive matters, conduct inquiries, collect and request information, determine culpability, impose sanctions ¾ Efficient mechanism for dealing with complaints regarding non-compliance of rules, regulations and license conditions ¾ Transparent procedures for investigations, judgment criteria, sanctions and appeals, and dispute resolution ¾ Accountability and appeal mechanism to a higher level within the regulator or outside body, such as a court or ministry 14 November 2005 Legal and Institutional Aspects of Regulation 20 10 Thank You Telecommunications Management Group, Inc. (TMG) 1600 Wilson Blvd., Suite 710 Arlington, VA 22209 USA Tel: +1.703.224.1501 www.tmgtelecom.com Contacts: Ms. Mindel De La Torre and Ms. Janet Hernandez mindel@tmgtelecom.com janet@tmgtelecom.com ENSURING TELECOMMUNICATIONS SUCCESS AROUND THE WORLD 11