Development Symposium for Regulators Synergy Creation as a Regulatory Model Nestor Roa Buitrago - Executive Director Geneva, 20 -22 November 2.000 1 Colombia •Population 42.3 M inhab. LA’s third largest •GDP / Capita 2.600 US 3.1% grow 80-99 •Active Internet Users 500.000 1.2M for 2.003 •e-commerce Revenues / inhab. 2.95 US / Year 12 US for 2.003 •Telecommunications Density •Fixed 18.4 % in 115 years •Mobile 4.73 % in 5 years 1.994 60 employees •CRT •Creation 2 Contenido l Development Strategy l Regulation Model l Regulatory Convergence 3 Global Concept Country Development Telecommunications International Competitiveness Promotion of the free and fair competition Government Telecommunications are an strategic factor 4 Regulators Evolution 1 Generation 2 Generation 3 Generation Monopoly Competition Convergence Privatization Regulation Promotion Not Independent Autonomous Regional Fixed Mobile Data Now…. 3rd Generation Regulators will deal with convergence, proactive promotion of the information society development and regional integration 5 Telecoms Sector Development Equation: Development = Companies + Users + Government The independent and autonomous Regulator? F( x ) Development = ( Companies + Users + Government ) F( x ) X= ( Regulate as little as posible, Consumer Protection, Universal Service Free Market Development Regional Integration ) 6 The Synergy-Creation Process... Service $ Info Info Protection Decisions Licenses Law Advising Quality of Living Development = ( Companies + Users + Government ) F( x ) 7 Contenido l Development Strategy l Regulation Model l Regulatory Convergence 8 Colombian Regulator Structure for SynergyCreation, Process Oriented CENTER OF MANAGEMENT SYSTEMS CENTER OF INFORMATION SYSTEMS Executive Director CENTER FOR BUSINESS KNOWLEDGE Experts Committee The former CRT was organized in functional offices, now it is a total process-oriented matrix organization REGULATION & ADVISING CONFLICT RESOLUTION MARKETING 9 To regulate as minimum as possible... Regulation & Advising Decisions solving market distorsions Decisions are not necessarily norms, there are other mechanisms and tools to regulate. Market Forces Telecommunications Market 1 0 Mediation-Oriented Process Conflict Resolution New entrant Mediation, not Arbitrage Training in Negotiation Incumbent It is not enough to demonstrate one thing: you have to induce people to it F.W. Nietzche 1 1 Information making the market to react.... Marketing Signals The market definitely moves with regulator´s information, not only with its decisions Info 1 2 The Knowledge Creation Process.. Center for Business Knowledge Technical Financial Comercial Marketing Administrative Resarching & Developing regulatory prototipes that make regulation proactive, and integrate Colombian telecommunications within the international context 1 3 Contenido l Development Strategy l Regulation Model l Regulatory Convergence 1 4 Synergy creation must extend to common markets…. Regional integration is vital in the communities-based New Economy 1 5 The answer to make markets more atractive and to exploit benefits for users is regulatory convergence... Common agreements across goverments in information technology related issues are fundamental 1 6 Conclutions l The development model based on synergy creation makes the regulator a value generator to the sector and not just an actor l The regulator´s organizational structure must be based on the country´s development model, in the case of Colombia the answer was a process oriented entity l The regional integration is vital in the new economy, administrations must give legitimacy to supranational organizations in each country to make decisions mandatory across the board 1 7 Thank you For further Information: http://www.crt.gov.co atencioncliente@crt.gov.co Carrera 11 No. 93 - 46 Piso 2 Bogotá D.C., Colombia Tel.+ 57 1 635 5550 Fax. + 57 1 635 5551 1 8