Information Technology
Strategic Plan
Background
• Our Need: A new technology plan aligned with
the Strategic Plan for Excellence IV
• Higher education consultants Goldstein &
Associates, LLC assisted us
• We had nearly 20 meetings with Faculty, Staff
and Students
Vision
Fresno State will pursue innovative technology initiatives and
investments to realize the strategic institutional priorities.
Vision
• Guide our IT Investments through 2016
• Address growing student technology
expectations
• Broaden use of technology in new teaching
methods; enhance faculty and staff skills
• Improve efficiency and effectiveness of
campus IT services
• Promote universal design to ensure access
Guiding Principles
Fresno State will first pursue initiatives that directly improve service
to students.
Guiding Principles
• Be intentional in selection, investment, sourcing of tech
services
• Use internal and external partnerships for foundational
technologies and services
• Ongoing support for faculty paired with student and staff
development
• Solutions responsive to universal design to maximize
their usability
• New innovations and solutions will not diminish
essential elements of the University’s technology
• Earth-friendly technology solutions
• Common underlying technology architecture that
promotes interoperability, sustainability, costeffectiveness
Organization of the Plan
Six Strategic Opportunities
• Analytics
• Digital Content
• Instructional Technology and
Learning Spaces
• Mobility
• Communication,
Collaboration and
Engagement
• Effective Services
Analytics
Advanced data analysis used to make decisions on improving:
• Student success
• Retention
• Graduation rates
• Lifelong learning and engagement
Digital Content
• Using audio, video and other aspects of digital content for
teaching, learning and research.
• Addressing needs for a digital content hub
• Improving storage for all university needs
Instructional Technology and
Learning Spaces
Provide optimum access to traditional,
online and hybrid courses
Mobility
Expand wireless network, increase mobile applications, explore
“cloud”-based solutions
Communications, Collaboration and
Engagement
Create compelling, interactive,
personalized communications to campus
and community, including use of social
media
Effective Services
Optimize technological services to boost
on-line enrollment, global access and
increased student satisfaction
Strategic Opportunity Areas & Enablers
Faculty Support
IT Governance
Effective
Services
Communication,
Collaboration
and
Engagement
Analytics
Digital
Content
Instructional
Technology
and Learning
Spaces
Staff Development
IT Organizational
Alignment
Mobility
Strategic Enablers
• Expanded, scalable and consistent faculty
support and staff development
• Continued refinement of IT policies and
practices
• Further evolution of skills, services in
technology organizations
Governance
Academic
Senate
(AIT)
President
Ensure alignment of IT with
institutional priorities
Executive-level decision-making
Sponsor major IT initiatives
•
•
•
STLT
• Standing sub
committees of IETCC
• Provide focused
expertise analysis
• Ad hoc groups formed
only as needed
•
IETCC
•
Teaching
and
Learning
(TLT)
Admin IT
(AT)
Provide university-wide
perspective and
recommendations to STLT
Coordinate IT and process change
Ad hoc
Advisory
Groups
•
Sub committees and ad hoc advisory
groups are now informed by
Information Security practices
Timeline
Communication and
Adoption of Plan
Verify priority
initiatives
Implementation of
priority initiatives
• Complete by end of fall 2012
semester
• Through early 2013
• Through 2014
Feedback?
Input?
http://www.fresnostate.edu/it-plan
• Fully detailed plan
• Schedule of meetings for various groups
• Feedback module