Secondary Education Certificate – Health and Social Care Specimen Paper 2015 Unit 2
Health and Social Care
Scenario
You are assigned to work with the elderly in a Medical Ward in Mater Dei Hospital.
During the day you are expected to carry out some tasks like taking temperature,
giving out treatment, giving out food and talking to different people including the
doctor during ward round, nurses during treatment times and the patients themselves.
Question 1
(K4 - 4 marks)
a. While talking to a person, a communication cycle occurs. Referring to the diagram
below, fill in the six stages needed for effective communication.
(2 marks)
https://www.youtube.com/watch?v=vCmHia-nTpA
i.
________________________________
ii.
Message encoded
iii.
________________________________
iv.
________________________________
v.
________________________________
vi.
Message understood ________
___
b. To communicate effectively good communication skills are needed. Give two
examples of these.
(2 marks)
(i)_________________________
(ii)_________________________
Page 1 of 8
Secondary Education Certificate – Health and Social Care Specimen Paper 2015 Unit 2
(C1 – 6 marks)
Question 2
During your day in this ward you need to talk to an elderly lady, write reports for the
doctor, sometimes translate some text for a foreign patient and even attend meetings
where you are expected to communicate with the team. Thus different types of
communication are used.
Describe the each type of communication listed below.
Make sure that each
description includes two examples.
i.
Formal Communication.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
ii.
Group communication.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Page 2 of 8
Secondary Education Certificate – Health and Social Care Specimen Paper 2015 Unit 2
(K6 – 4 marks)
Question 3
a. In the Medical ward in Mater Dei hospital one of the nurses on the ward needed to
treat a wound of a patient. She needed to use protective gloves to safeguard her
own safety.
Picture form www.firstcoastnews.com
Outline LN 121 of 2003 called Minimum Requirements for the Use of Personal
Protective Equipment at Work Regulations which the employer followed to safe
guard the safety of this worker.
(2 marks)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Page 3 of 8
Secondary Education Certificate – Health and Social Care Specimen Paper 2015 Unit 2
b. During the day there were the cleaners who very often put up the sign below either
in the corridors, or in the bathrooms.
Picture from www.daraghcarterlaw.com
Outline LN 45 of 2002 called Work Places (provision of Health and, or safety
Signs) Regulations that is followed here.
(2 marks)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
(K7 – 4 marks)
Question 4
A lady who lived alone was discharged from the ward meaning she was sent home.
However a risk assessment in her house needed to be carried out before she actually
leaves the hospital.
Page 4 of 8
Secondary Education Certificate – Health and Social Care Specimen Paper 2015 Unit 2
a.
Fill in the rest of five key areas that must be followed when carrying out a risk
assessment.
i. Identify the risks
(3 marks)
________
ii. ________________________________
iii. ________________________________
iv. Monitoring the effectiveness of control
v. ________________________________
b.
Indicate the person to whom these concerns should be reported.
(1 mark)
______________________________________________________
(C4 – 6 marks)
Question 5
There is an elderly man in this ward. He walks around with the help of a walking
frame. Consider the following hurdles, then answer the question below.

In the corridor there are a number of armchairs and a trolley.

His bed is located at the end of the corridor.

He used to be active in the parish community before he was admitted to
the hospital.

He used to meet up with friends every day.

He was only visited once by his son.
(1 x 6 = 6 marks)
a. Discuss one of the physical risks, that this man has.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Page 5 of 8
Secondary Education Certificate – Health and Social Care Specimen Paper 2015 Unit 2
b. Discuss how the care workers working on the ward can reduce this physical risk
when caring for this patient.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
c.
Discuss one of the psychological risks that this patient has while in the ward.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
d. Discuss how the care workers working on the ward can reduce this psychological
risk when caring for this patient.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
e.
Discuss one of the social risks that this patient has while in the ward.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
f. Discuss how the care workers working on the ward can reduce this social risk
while caring for this patient.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Page 6 of 8
Secondary Education Certificate – Health and Social Care Specimen Paper 2015 Unit 2
(K9 – 4 marks)
Question 6
All the staff working in the ward were encouraged to learn first aid skills. State four
other reasons why this is of great importance for health and social care workers.
i.
Carers are all the time dealing with life threatening situations.
ii. ___________________________________________________
iii. ___________________________________________________
iv. __________________________________________________
v.
___________________________________________________
(K10 – 4 marks)
Question 7
While going round patients to take their temperature in the morning you noticed that
there were some situations when you needed to call help from a healthcare
professional. Describe 1 situation which you came across, referring to the state of
the patient and why you need to call professional help.
a. State of the Patient
(2 marks)
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
b. Why you needed to call for help
(2 marks)
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Page 7 of 8
Secondary Education Certificate – Health and Social Care Specimen Paper 2015 Unit 2
(C5 – 6 marks)
Question 8
In the Medical Ward, the care worker burned his hand while bringing a dish out of the
hot trolley. Determine the first aid application that should be used in each case.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Page 8 of 8