Complete Streets Funding Program
Appendix
A. Program Response to Transportation Bond Bill Requirements
B.
Eligible Project Types
C. Ineligible Project Types
D. Prioritization Plan Instructions
E.
Complete Streets Resources
F.
Online Portal Instructions
G. District State Aid Contact List
H. Local Aid Program Forms
Appendix A
Program Response to Transportation Bond Bill Requirements
Transportation Bond Bill Requirements
On April 18, 2014 the Governor of Massachusetts signed the Transportation Bond Bill, which contained
therein Chapter 79 of the Acts of 2014, Section 2A, and authorized $50 million dollars for the creation of
“Complete Streets (CS) Certification Program.” Pursuant to Massachusetts General Laws, Chapter 90I,
funds are to be disbursed in the form of grants to cities and towns for infrastructure and planning.
“Certification” is predicated on adherence to seven criteria established in Chapter 90I as follows:
1.
MGL Chapter 90-1, Section 1 (c)(i): File an application with the department in a form and manner
prescribed by the department.
2.
MGL Chapter 90-1, Section 1 (c)(ii): Adopt a complete streets by-law, ordinance or administrative
policy in a manner which shall be approved by the department and which shall include at least
one (1) public hearing; provided, however, that the by-law, ordinance or administrative policy
shall identify the body, individual or entity responsible for carrying out the complete streets
policy.
3.
MGL Chapter 90-1, Section 1 (c)(iii): Coordinate with the department to confirm the accuracy of
the baseline inventory of pedestrian and bicycle accommodations in order to identify priority
projects.
4.
MGL Chapter 90-1, Section 1 (c)(iv): Develop procedures to follow when conducting municipal
road repairs, upgrades or expansion projects on public right-of-way in order to incorporate
complete street elements.
5.
MGL Chapter 90-1, Section 1 (c)(v): Establish a review for all private development proposals in
order to ensure complete streets components are incorporated into new construction.
6.
MGL Chapter 90-1, Section 1 (c)(vi): Set a municipal goal for an increased mode share for walking,
cycling and public transportation, where applicable, to be met within 5 years and develop a
program to reach that goal.
7.
MGL Chapter 90-1, Section 1 (c)(vii): Submit and annual progress report to the department.
Additionally, not less than 33 per cent of the grants awarded shall be issued to cities and towns with a
median household income below the average of the Commonwealth. (Equity)
Program Response
MassDOT utilized the seven criteria and requirements as specified in the Transportation Bond Bill above to
further develop the Complete Streets Funding Program described in this document. MassDOT led an
extensive stakeholder engagement effort for over a year to develop the Complete Streets Funding
Program requirements. This included presentations and meetings with nineteen municipal public works
and planning officials, the Massachusetts Healthy Transportation Compact Advisory Group, the
Massachusetts Bicycle and Pedestrian Board, the Massachusetts Partnership for Health Promotion and
Chronic Disease Prevention’s Built Environment Community of Practice, the Transportation Managers
Group, and Regional Planning Agencies.
MassDOT has sought to strike a balance between providing attractive incentives to encourage widespread
municipal participation in the program and meeting the spirit and intention of the law. MassDOT sought
to address many requirements through municipal commitments made in the Complete Streets Policy.
MassDOT recommended ten policy elements and provides a range of commitment levels that are scored
accordingly.
First, MassDOT has structured the program as an “Eligibility” rather than a “Certification” program. The
rationale here is that certification is often associated with completion of a requirement; for instance a
building that is built to green standards is certified as such. A certified Complete Streets municipality
could be perceived as a city or town that has developed its full roadway network to accommodate all
users; automobiles, freight, transit bicyclists, pedestrians, and so forth. With this program, a municipality is
making commitments to embed Complete Streets in policy and practice moving forward. The work is not
completed or certifiable. Therefore, the focus is on actions that will deem a municipality eligible to receive
Complete Streets funding.
MassDOT has developed eligibility requirements that seek to achieve a commitment best practice in both
Complete Streets policy and implementation.
Program Response - Equity – As stated in the Transportation Bond Bill, 33% of the funds will go to
municipalities that are at or below the median household income. To assist in achieving equitable
distribution of funding, MassDOT is emphasizing the availability of technical assistance funds to assist any
municipality in developing a Complete Streets Prioritization Plan, as described in this Guidance document.
MassDOT does not anticipate difficulty in meeting this requirement, however MassDOT will pay particular
attention as monies are awarded for technical assistance and project construction each year that this
criteria is met.
1. MGL Ch 90-I, Section 1 (c) (i): File an application with the department in a form and manner prescribed by
the department.
Program Response – Online Application Portal –– MassDOT has developed an online portal that serves
as the application process.
2. MGL Ch 90-I, Section 1 (c) (ii): Adopt a complete streets by-law, ordinance or administrative policy in a
manner which shall be approved by the department and which shall include at least 1 public hearing;
provided, however, that the by-law, ordinance or administrative policy shall identify the body, individual or
entity responsible for carrying out the complete streets program.
Program Response - Adopt a Complete Streets Policy –– MassDOT has maintained this criteria almost
in its original form. Municipalities must adopt a Complete Streets policy, bylaw, ordinance or
administrative policy by the highest elected Board or Official, however due to fears expressed that the
timing of public hearings may impede eligibility, the criteria was changed to require a public meeting, not
a hearing. As part of ten policy elements that are scored, 4 points are awarded to the Complete Streets
Policy score for municipalities that identify a party responsible for policy implementation or for reporting.
This is under the Implementation policy element.
The MassDOT Complete Streets Policy Guidance allows for flexibility in policy language and scores
policies based on the level of commitment. A greater commitment and specificity equates to a greater
score. A policy must score 80 points or above for the municipality to be eligible for the Complete Streets
funding.
3. Section 1 (c) (iii): Coordinate with the department to confirm the accuracy of the baseline inventory of
pedestrian and bicycle accommodations in order to identify priority projects.
Program Response - Complete Streets Prioritization Plan –– MassDOT maintains an inventory of stateowned roads and is working to develop its own bicycle and pedestrian asset management inventories.
Local bicycle and pedestrian inventories have not been part of this system, however MassDOT is piloting a
new effort to obtain bicycle and pedestrian inventories for local roads from municipalities, where they
exist. This is separate from the Complete Streets Funding Program and coordinated with other local
roadway inventory data collection efforts.
The intent of this requirement is to have the municipalities identify and address gaps in their
transportation networks. Through its stakeholder outreach efforts MassDOT learned that not only do
many municipalities not have these inventories, but collection of such data would prove too onerous due
to lack of resources.
To meet the intention of this criteria and not cause an undue burden, MassDOT has required the
development of a Complete Streets Prioritization Plan and is providing technical assistance funding to
support this requirement. The intent of the Complete Streets Prioritization Plan is to have municipalities
conduct the necessary needs analysis (network gap analysis, safety or access audits) or coordination with
existing master or maintenance plans to develop an investment strategy for Complete Street
infrastructure. This helps municipalities move away from a project-by-project approach and have a longterm vision and plan for a more multi-modal town or city.
4. MGL Ch. 90-I, Section 1 (c) (iv): Develop procedures to follow when conducting municipal road repairs,
upgrades or expansion projects on public rights-of-way in order to incorporate complete streets elements.
Program Response - Complete Streets Policy and Prioritization Plan –– More than any other criteria,
this requirement had the potential to be a significant disincentive for participation in the program. In
stakeholder sessions across the state, concerns were cited about having to commit to doing Complete
Streets on all local roadwork without sufficient funding. Many felt that this requirement outweighed the
benefit of participation in the program and were not interested in participating. While many municipalities
are trying very hard to leverage their Chapter 90 and other funds to accommodate all roadway users, it
was clear that those funds were stretched and many municipalities did not have sufficient funds for paving
and basic maintenance. It was also cited that there was not a funding source for the many small
improvements that could greatly improve safety.
To strike a balance and assure interest and participation in the program, MassDOT addressed the intent of
this criteria on several fronts. First, the level of commitment to addressing Complete Streets in All Projects
and Phases is one of ten elements scored for the Complete Streets Policy. Municipalities receive 10 points
toward their policy score if their policy clearly applies to municipal road repairs, upgrades or expansion
projects on public rights-of-way, and an additional 5 points if their policy requires the development of
procedures to incorporate complete street elements when conducting municipal road repairs, upgrades or
expansion projects on public rights-of-way. MassDOT allows flexibility by encouraging the municipality to
determine their level of commitment to embedding Complete Streets at all project phases. Additionally,
another policy element, Jurisdiction, allows a municipality to focus their policy on certain areas of the
town, such as a business district or priority development area.
Moreover, MassDOT encourages the Complete Streets Prioritization Plan be tied to the Department of
Public Works masterplan for roadway maintenance, or other local or regional plan to improve the
transportation network. Having a targeted investment strategy will assure that funding is spent where the
municipality determines there is a priority for improved accommodation.
5. MGL Chapter 90-I, Section 1 (c) (v): establish a review process for all private development proposals in
order to ensure complete streets components are incorporated into new construction.
Program Response - Complete Streets Policy –– As part of the municipality’s Complete Streets
program, municipalities can require private development to contribute to and integrate with the
Complete Streets network. Municipalities can opt to integrate this requirement through revising local
zoning or subdivision regulations to support Complete Streets principles in private development projects.
Similar to the response in Criteria 4, this requirement is embedded in the level of commitment stated in
the municipal Complete Streets Policy. There is an opportunity to address private development review in
two of the ten policy elements, Jurisdiction (3 points), and Implementation (2 – 6 points). The municipality
can state that the policy applies to private development in Jurisdiction, and/or can commit to addressing
private development through its Implementation steps, such as updating its subdivision regulations.
6. MGL Chapter 90-1, Section 1 (c)(vi): Set a municipal goal for an increased mode share for walking, cycling
and public transportation, where applicable, to be met within 5 years and develop a program to reach that
goal.
Program Response ––- Based on the feedback from municipal representatives provided during the
development of this program, this requirement was deemed unachievable and also may have served as a
disincentive for widespread participation. Quantifying mode shift changes from small-scale investments
would be especially challenging. Additionally, municipalities expressed that having a policy is a de facto a
mode shift goal. They indicated they would be amenable to a project level goal and measurement, but
not a community-wide goal without further funding and technical assistance.
Municipalities can include a mode shift goal in the vision or performance measures of their policy, but
municipal level measurement will not be required at this point. Further the technical assistance funding is
targeted at developing Complete Streets Prioritization Plans.
7. MGL Chapter 90-1, Section 1 (c)(vii): Submit an annual progress report to the department.
Program Response: As part of ten policy elements that are scored, 4 points are awarded to the
Complete Streets Policy score for municipalities that identify a party responsible for policy
implementation or for reporting. This is under the Implementation policy element.
Throughout the stakeholder engagement process with municipalities it was requested that MassDOT keep
the reporting simple and where possible utilize the Chapter 90 process that is well-known. Municipalities
will submit a report on spending with their reimbursement request at the conclusion of construction or
technical assistance, similar to the Chapter 90 reimbursement process. Additionally, each time a
municipality seeks project funding it will submit a request through Tier 3 on the online portal and identify
projects that are on its Complete Streets Prioritization Plan.
MassDOT’s program progress measures will include the number of Complete Streets Policies passed,
number of Complete Streets Prioritizations Plans developed, and number of projects funded.
Appendix B
Eligible Project Types
Many projects are candidates to incorporate Complete Streets elements and may be eligible for
Complete Streets construction funding, including:
•
•
•
•
New construction
Reconstruction
Some types of rehabilitation
Resurfacing and changes in the allocation of pavement width on an existing roadway (e.g.,
removal of on-street parking or reduction in the number of travel lanes)1
Roadways
While implementation of Complete Streets elements is appropriate on many public and private
roadways open to public travel, the following exceptions should be noted:
•
•
•
Corridors where non-motorized use is prohibited, such as freeways;
When the cost of accommodation will be excessively disproportionate to the need or probable
use2; or
When minimal population or other factors indicate an absence of need.
Project Types
Projects may incorporate one or more Complete Street elements to improve safety and/or pedestrian,
bicycle, transit, vehicular, or freight mobility. Table 1 includes specific project types that are eligible for
Complete Streets construction funding.
Project Costs
To facilitate the development of the Prioritization Plan, Table 1 of CS eligible project types i lists the
eligible projects in increasing order of cost and complexity (level of design, permitting, right-of-way
actions and construction). For example, installation of shared lane markings or bicycle route signs
generally is less expensive than and requires less design, permitting and construction efforts than the
construction of a new shared-use path. Please note that the levels of cost and complexity are relative to
each other and should be used only as a guide for planning/comparative purposes. Costs estimates
should be developed using the resources listed in this document or through appropriate local sources.
MassDOT’s construction project estimator can be found at https://hwy.massdot.state.ma.us/CPE/
1
While MassDOT Complete Streets construction funding could be available for roadway width reallocation
measures identified above, funding shall not be awarded for roadway resurfacings costs.
2
The FHWA defined “excessively disproportionate” as exceeding 20 percent of the cost of the larger
transportation project.
Table 1
Eligible Project Types
Traffic & Safety
Pavement markings or signage that provides a new
separate accommodation for bicycle, pedestrian or
transit modes
Removal of protruding objects (pedestrian path of
travel, bicycle, vehicular or transit facility)
Pedestrian signal & timing (minor updates)
Changing pedestrian signal timing (i.e., lead pedestrian
interval)
Radar speed feedback (“Your Speed”) signs
Reducing corner radii to lower vehicle speeds and/or
decrease pedestrian crossing distances
Additional regulatory signing (for existing regulations)
Speed humps/speed tables
Street lighting
Road diets
Speed attenuation devices
Roadway resurfacing or micro surfacing if restriping for
new bicycle lanes
Traffic calming measures
New Curbing on uncurbed streets.
Addition of or widening of shoulders
Roundabouts
Intersection reconstruction – reducing complexity and
crossing distance
Intersection signalization (major updates/upgrades &
new Installation)
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Transit Facilities
•
Improving transit connections for pedestrians,
including: ramps, providing and/or moving crosswalks,
signing
Improving transit connections for bicyclists, including:
providing secure bicycle parking, signing
Transit shelter
Transit signal prioritization
Bus pull‐out areas
Railroad grade crossings improvements (signs, flange
way fill, etc.)
Transit contra‐flow lanes
Park-n-ride facilities
Transit‐only lanes
•
•
•
•
•
•
•
•
$
$$
$$$
$$$$
Ref. Bicycle Facilities
$
•
$
•
•
$
$
•
•
$
$
•
•
•
•
•
$
$$
$$
$$
$$
$$
•
•
•
Improvement of shared use paths (non‐safety
related)
Designated bicycle lanes
Bicycle parking fixtures and/or shelters at transit
and other locations
On‐street bicycle parking
Provide bicycle‐safe drain grates and other
hardware
Bicycle boulevards
Bicycle wayfinding signs
Shared lane markings (sharrows)
Bike route signs
Elimination of hazardous conditions on shared use
paths
Designated Separated Bicycle Lane
New shared use paths
Intersection treatments (bicycle signals, bicycle
detection, bike lane extensions, turn boxes)
Ref.
$
$
$
$
$
$
$
$
$
$$
$$
$$$
$$$
$$
$$
$$$
$$$
$$$
$SS
Ref. Pedestrian Facilities
$
•
•
•
•
•
•
•
•
•
•
•
•
Sidewalk repairs (tree roots, uplifted panels, etc.)
Providing ADA/AAB compliant curb ramps
Detectable warning surfaces
$
Pedestrian wayfinding signs
Providing new sidewalks
$
Providing pedestrian buffer zones
$$
Pedestrian Refuge Islands
$$
Curb extensions at pedestrian crossings
$$
Crosswalks
Widening existing sidewalks
$$
Accessible pedestrian signals
$$
New or improved crossing treatments at
$$$
intersections, midblock, etc. including RRFB’s and
HAWK signals
•
New pedestrian accommodations at existing traffic
signals
•
Interim public plazas
Traffic re‐routing to create pedestrian zones
•
•
Providing medians with ADA/AAB‐compliant design
$3-$25 per linear foot or $100 to $1000 per each. Minimal work, no right-of-way actions, environmental checklist only
(i.e. signing and striping projects)
$25 to $75 per linear foot; $1000 to $10,000 per each.
$100 to $250 per linear foot; $10,000 to $50,000 each.
$250 to $1000 per linear foot; $50,000 to $100,000 each. Full reconstruction, right-of-way actions, environmental
permits required (i.e. full depth reconstruction, new shared-use path)
Ref.
$
$
$
$
$$
$$
$$
$$
$$
$$
$$
$$
$$
$$
$$
$$$
If a project or element does not appear in the list in Table 1, it may still be eligible for funding. The
applicant should provide justification for the decision based upon the classification of comparable
projects.
Sources:
Complete Streets Local Policy Workbook; Smart Growth America and National Complete Streets Coalition, August 2012,
updated Spring 2013.
http://www.smartgrowthamerica.org/guides/complete-streets-local-policy-workbook/
Accommodating Bicycle and Pedestrian Travel: A Recommended Approach; United States Department of Transportation
Federal Highway Administration, May 7, 2012.
http://www.fhwa.dot.gov/environment/bicycle_pedestrian/guidance/design.cfm
Appendix C
Ineligible Project Types3
The following project types are not eligible for Complete Streets funding:
•
•
•
•
•
•
•
•
•
•
•


3
All projects on facilities where bicyclists and pedestrians are prohibited, such as freeways posted
to exclude non-motorized transportation
Projects done under Minor Vehicle Access Permit or Non-Vehicle Access Permits
Routine roadway maintenance projects (e.g. pothole patching, crack sealing, joint repair, micro
surfacing, chip seals, etc.) Micro surfacing eligible if restriping for bicycle lanes
Non-roadway maintenance projects (e.g. catch basin cleaning, street sweeping, grass mowing,
etc.)
Bridge maintenance projects (e.g. joint repair, deck repair, superstructure repair, substructure
repair, etc.)
Emergency repairs
Drainage only projects
Guardrail only projects
Landscape only projects
Signage only projects. Bike wayfinding/bike route signing eligible
Noise barrier only projects
Shim/leveling projects
Vertical construction. Covered bicycle parking shelters and covered bus shelters eligible
Adopted from VTrans CS Program
Appendix D
Prioritization Plan Instructions
MassDOT Complete Streets (CS) Funding Program
Project Prioritization Plan Instructions
General Information
Description
Municipality
City or Town name.
MassDOT District
Select which MassDOT district the municipality belongs to.
Date
Date form is completed.
Name
Name of person filling out the form.
Title
Title of person filling out the form.
Project Information
Description
Rank
Municipalities should enter ranked projects based on the results of their local prioritization process.
Project Name
Name of the project.
Project Description
Brief description of the project components.
Environmental Justice Population?
Using the MassGIS Mapping Tool, determine if the project is within or serves a designated
Environmental Justice population cluster. Select Yes or No from the drop down list.
Project Limits
The general physical extents of the project (i.e. intersection, roadway limits, etc.)
Project Location: X Coordinate
Project Location: Y Coordinate
CS Project Type/Origin
Using the MassGIS Mapping Tool, hover over the project site and report the X coordinate from the
bottom right corner of the map. Ensure that "Show Coordinates" is toggled ON and that MA State
Plane meters units are selected by using the toolbar below the map.
Using the MassGIS Mapping Tool, hover over the project site and report the Y coordinate from the
bottom right corner of the map. Ensure that "Show Coordinates" is toggled ON and that MA State
Plane meters units are selected by using the toolbar below the map.
Select the type/origin of the CS project from the drop-down list:
Additional Resources
(if applicable)
MassDOT Districts
Additional Resources
(if applicable)
MassGIS Online Mapping Tool
MassGIS Online Mapping Tool
MassGIS Online Mapping Tool
Capital Improvement Program (CIP)
CS Needs Assessment
Roadway Rehabilitation/Maintenance
ADA Transition Plan/Assessment
Safety Audit
Bicycle/Pedestrian Audit
Master Plan
Scheduled Utility Work
CS Needs Addressed?
Indicate which of the following CS needs will be addressed by the project by checking "X" with the
drop down function (select all that apply):
Safety: Addresses high crash location, reduces vehicular speeds, etc.
ADA accessibility: Wheelchair ramps added, etc.
Pedestrian mobility: New/improved crosswalks, sidewalks/paths, pedestrian signals, etc.
Bicycle mobility: New bike lanes, wider shoulders, signal accommodation, bicycle parking, etc.
Transit operations and access: Enhanced stop amenities, queue jump lanes, stop consolidation, etc.
Vehicular operations
Freight operations
In Coordination with Other CS Eligible
Communities?
Indicate if the project is in coordination with another, adjacent CS eligible community or
communities?
List Coordinating Communities
(if applicable)
If the project is in coordination with another, adjacent CS eligible community or communities, list
the community or communities.
Total Project Cost
Total cost estimate for the project, including as applicable, ROW, utilities, design, construction.
CS Funding Requested
Construction funding requested from CS program (up to 100% of total construction cost). Funding
can range up to $400,000 (with no minimum) for each municipality.
Other Funding Source(s)
(if applicable)
List anticipated funding sources, outside of the MassDOT Complete Streets Funding Program.
Anticipated Construction Duration
(in number of months)
Enter anticipated construction duration in number of months.
Desired Construction Start Date
Enter desired start date of construction - month and calendar year (e.g. August 2016).
Note: ROW, utilities, design not
included in CS funding.
Appendix E
Complete Streets Resources
521 CMR: Architectural Access Board (State Guidance)
http://www.mass.gov/courts/case-legal-res/law-lib/laws-by-source/cmr/500-599cmr/521cmr.html
Accommodating Bicycle and Pedestrian Travel: A Recommended Approach; United States Department of
Transportation Federal Highway Administration, May 7, 2012.
http://www.fhwa.dot.gov/environment/bicycle_pedestrian/guidance/design.cfm
American’s with Disabilities Act Accessibility Guidelines (ADAAG) (Federal Guidance)
https://www.access-board.gov/guidelines-and-standards/buildings-and-sites/about-the-adastandards/background/adaag
Complete Streets: Best Policy and Implementation Practices; American Planning Association Planning
Advisory Service Report Number 559, March 2010.
http://www.smartgrowthamerica.org/documents/cs/resources/cs-bestpractices-chapter5.pdf
Complete Streets Gap Analysis and Prioritization Strategy; Lincoln/Lancaster County Planning Department,
January 2015.
https://lincoln.ne.gov/city/plan/reports/GapAnalysis.pdf
Complete Streets Local Policy Workbook; Smart Growth America and National Complete Streets Coalition,
August 2012, updated Spring 2013.
http://www.smartgrowthamerica.org/guides/complete-streets-local-policy-workbook/
Complete Streets Resource List, American Planning Association.
https://www.planning.org/research/streets/resources.htm
Engineering Directive E-14-006; Massachusetts Department of Transportation, September 2014.
http://www.massdot.state.ma.us/Portals/8/docs/EngineeringDirectives/2014/E-14-006.pdf
Healthy Transportation Policy Directive; Massachusetts Department of Transportation, September 2013.
http://www.massdot.state.ma.us/Portals/0/docs/GreenDOT/DirectiveHealthyTransportation.pdf
Massachusetts Community Compact Cabinet
http://www.mass.gov/governor/administration/groups/communitycompactcabinet/
MassWorks Infrastructure Program
http://www.mass.gov/hed/economic/eohed/pro/infrastructure/massworks/
The National Complete Streets Coalition
http://www.completestreets.org/
North Central Pennsylvania Project Prioritization Process & Scoring Methodology; North Central
Pennsylvania Regional Planning and Development Commission, January 2010.
http://www.ncentral.com/wp-content/uploads/2013/08/Final-Chapter-6-0.pdf
Norwalk Transportation Management Plan; VHB, November 2012.
http://www.ct.gov/dot/cwp/view.asp?A=3529&Q=542234
Public Rights of Way Accessibility Guidelines – Draft (PROWAG) (Federal Guidance)
https://www.access-board.gov/guidelines-and-standards/streets-sidewalks/public-rights-of-way
Project Development & Design Guide; Massachusetts Highway Department, January 2006.
https://www.massdot.state.ma.us/highway/DoingBusinessWithUs/ManualsPublicationsForms/ProjectDevel
opmentDesignGuide.aspx
Regional Bicycle Network Gap Analysis; Regional Transportation Commission of Southern Nevada, May
2014.
http://www.rtcsnv.com/wp-content/uploads/2012/06/Regional-Bicycle-Network-Gap-Analysis.pdf
Separated Bike Lane Planning and Design Guide, Massachusetts Department of Transportation
http://www.massdot.state.ma.us/highway/DoingBusinessWithUs/ManualsPublicationsForms/SeparatedBik
eLanePlanningDesignGuide.aspx
Smart Growth America
http://www.smartgrowthamerica.org/
Statewide Pedestrian and Bicycle Planning Handbook; U.S. Department of Transportation John A Volpe
National Transportation Systems Center, September 2014.
https://www.fhwa.dot.gov/planning/processes/pedestrian_bicycle/pedestrian_bicycle_handbook/
Transportation Project Prioritization Technical Report; City of Oakland Public Works Agency Department
of Engineering & Construction, Transportation Planning and Funding Division, October 2012.
http://www.smartgrowthamerica.org/documents/cs/impl/ca-oakland-transportation-projectprioritization-draft.pdf
Appendix F
Online Portal Instructions
Mass Complete Streets Program Portal User Guide
January 29, 2016
www.MassCompleteStreets.com | Mass Complete Streets Program Portal User Guide
Table of Contents
Table of Contents ........................................................................................................................................... i
Table of Figures ............................................................................................................................................. ii
Introduction .................................................................................................................................................. 1
About this User Guide ................................................................................................................................... 2
Contact for Additional Assistance ............................................................................................................. 2
User Guide Conventions ........................................................................................................................... 2
Portal Layout ................................................................................................................................................. 3
Header Section .......................................................................................................................................... 3
Information Tabs Section .......................................................................................................................... 4
Resources .................................................................................................................................................. 4
Usage Guidance Section............................................................................................................................ 4
Document Grids Section ........................................................................................................................... 5
Core Portal Tasks for Establishing Program Eligibility................................................................................... 6
Municipality Registration and Profile Management ................................................................................. 6
Tier 1 Document Submittal including Representative Information .......................................................... 6
Tier 2 Document Submittal ....................................................................................................................... 7
Tier 3 Document Submittal ....................................................................................................................... 7
Municipality Registration and Profile Management ..................................................................................... 8
Account Request and Approval ................................................................................................................ 8
Account Activation .................................................................................................................................. 10
Forgot Password ..................................................................................................................................... 10
Profile Management ............................................................................................................................... 10
Tier 1 Document Submittal including Representative Information ............................................................ 11
Representative Information .................................................................................................................... 11
Trained Representative ....................................................................................................................... 11
Municipal Contact Administrator, Manager, or Highest Elected Official ........................................... 12
Tier 1 Document Submittal ..................................................................................................................... 12
Tier 2 Document Submittal ......................................................................................................................... 14
Tier 3 Document Submittal ......................................................................................................................... 17
i|Page
www.MassCompleteStreets.com | Mass Complete Streets Program Portal User Guide
Table of Figures
Figure 1 - Portal Layout ................................................................................................................................. 3
Figure 2 - Header Section .............................................................................................................................. 4
Figure 3 - Information Tabs Section .............................................................................................................. 4
Figure 4 - Resources Section ......................................................................................................................... 4
Figure 5 - Tier 3 Usage Guidance Section ..................................................................................................... 5
Figure 6 - Document Grids Section ............................................................................................................... 5
Figure 7 - Municipality Profile Tab ................................................................................................................ 6
Figure 8 - Representative Information and Tier 1 Tabs ................................................................................ 6
Figure 9 - Tier 2 Tab ...................................................................................................................................... 7
Figure 10 - Tier 3 Tab .................................................................................................................................... 7
Figure 11 - Register Your Municipality Link .................................................................................................. 8
Figure 12 - Account Activation Captcha Screen .......................................................................................... 10
Figure 13 - Account Activation and Password Reset Screen....................................................................... 10
Figure 14 - Account Activation and Password Reset Screen....................................................................... 10
Figure 15 - Information Saved Confirmation .............................................................................................. 11
Figure 16 - Information Saved Confirmation .............................................................................................. 12
Figure 17 - Tier 1 Document Upload Button ............................................................................................... 12
Figure 18 - Tier 1 Document Upload Dialog ................................................................................................ 13
Figure 19 - Tier 1 Document Submit and Delete Buttons ........................................................................... 13
Figure 20 - Submit Document Confirmation Dialog .................................................................................... 13
Figure 21 - Delete Document Confirmation Dialog..................................................................................... 13
Figure 22 - View Feedback Document Grid Link ......................................................................................... 14
Figure 23 - Feedback Review Window ........................................................................................................ 14
Figure 24 - Upload Document Button ......................................................................................................... 15
Figure 25 - Tier 2 Document Upload Dialog ................................................................................................ 16
Figure 26 - Tier 2 Document Submit and Delete Buttons ........................................................................... 16
Figure 27 - Submit Document Confirmation Dialog .................................................................................... 16
Figure 28 - Delete Document Confirmation Dialog..................................................................................... 16
Figure 29 - View Feedback Document Grid Link ......................................................................................... 17
Figure 30 - Feedback Review Window ........................................................................................................ 17
Figure 31 - Upload Document Button ......................................................................................................... 18
Figure 32 - Tier 3 Document Upload Dialog ................................................................................................ 19
Figure 33 - Tier 3 Document Submit and Delete Buttons ........................................................................... 19
Figure 34 - Submit Document Confirmation Dialog .................................................................................... 19
Figure 35 - Delete Document Confirmation Dialog..................................................................................... 19
Figure 36 - View Feedback Document Grid Link ......................................................................................... 20
Figure 37 - Feedback Review Window ........................................................................................................ 20
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Introduction
The Massachusetts Department of Transportation (MassDOT) Complete Streets Funding Program was
created by legislative authorization through the Transportation Bond Bill with the intent of rewarding
municipalities that demonstrate a commitment to embedding Complete Streets in policy and practice.
The Mass Complete Streets Portal (https://www.masscompletestreets.com) is an on-line web
application designed to facilitate municipalities becoming eligible and applying for Complete Streets
project funding. To become eligible for Complete Streets Program Funding a municipality must navigate
through three tiers.
1. In Tier 1 the municipality demonstrates its commitment to Complete Streets principles through
the passing of a Complete Streets bylaw, ordinance or administrative policy by its highest
elected official or board with one public meeting. In addition, one municipal employee must
attend a Complete Streets Training session.
2. In Tier 2 a municipality looks holistically at their Complete Street needs, safety or network gaps,
and develops a Complete Streets Prioritization Plan that aligns with local and regional planning
efforts. When a municipality completes Tier 1 and Tier 2 requirements, they are deemed a
Complete Streets Eligible Municipality.
3. Tier 3 is where municipalities identify projects from its Complete Streets Prioritization Plan for
funding, MassDOT determines which projects are to be funded and then the municipality and
MassDOT enter into a contract.
The Portal facilitates these processes by providing access to relevant documentation templates, a means
to upload required documentation for review, and an iterative solution for document review and
approval. A full Complete Streets Funding Program Guidance document that explains the program
requirements is available on the Portal.
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About this User Guide
The Mass Complete Streets Program Portal User Guide provides guidance for users of the Mass
Complete Streets Program Portal (https://www.masscompletestreets.com) specific to account
management and navigation through the tiers. This guide does not address the particulars of the
Complete Streets Funding Program itself including topics such as objectives, eligibility, best practices,
and prioritization plan development.
The Mass Complete Streets Program Portal User Guide and the Complete Streets Funding Program
Guidance document should be used in tandem to best navigate the process of becoming eligible and
applying for funding from the Complete Streets Program.
Contact for Additional Assistance
General questions about Mass Complete Streets Program Portal as well as the status of a municipality’s
eligibility should be directed to the Complete Streets Portal administrator at:
CompleteStreetsProgram@dot.state.ma.us
User Guide Conventions
The conventions use in the Complete Streets Program Portal are as follows:
Text in bold font represents a button or hyperlink on the screen that can be activated by clicking it. For
example on the login page:
 Click Sign in (a button) to log into the Portal.
 Click register your Municipality (a hyperlink) to reach the Municipality registration page
Text in italicized font represents a form field label on the screen where information needs to be entered,
selected, or defined. For example on the registration page:
 Municipality is a drop down list from which you must choose your Municipality.
 Contact First Name is a text entry field that you must supply a value for.
 Is a Gateway City? is a checkbox that can be left unchecked or checked accordingly.
Text in bold and italics refer to layout elements of the overall user interface. Please refer to the General
Layout and Navigation section of this document for more details.
Form fields with a red asterisk after them indicate fields that require a value be entered or selected.
Question mark icons can be found throughout the Portal and provide additional information on the
element they are adjacent to. The additional information is provided by clicking on them to open a new
browser tab or window with that information presented.
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Portal Layout
The Portal is designed to provide a dashboard of information specific to navigating the Program tiers.
After successfully registering, a Municipality will be able to log into the portal and will arrive at their
dashboard. The dashboard is arranged with a header and information tabs to facilitate the effective use
of space in the browser window. Within the information tabs are additional elements including
resources, usage guidance, and document grids. The following is an overview of the main layout sections
and the terms used to refer to those elements throughout this guide.
Figure 1 - Portal Layout
Header Section
The Header comprises the top section of the dashboard. It includes the main title, branding, a link bar,
and dashboard title. The main title is a link that will return the user the default view of their dashboard.
If the user is not logged in, or their log in has expired after a given time, they will be returned to the
login page. Branding elements in the Header include the MassDOT logo and the Complete Streets logo.
The link bar included in the Header includes the following:

Contact Us: Clicking this link will open the native email program for the user with the contact
email for the Program.
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


FAQ: Clicking this link will open a Portable Document File (*.pdf) of the Program Frequently
Asked Questions in a new browser tab or window.
Complete Streets Guidance Document: Clicking this link will open a Portable Document File
(*.pdf) of the Complete Streets Guidance Document in a new browser tab or window.
Logout: Clicking this link will log the user out and return them to the login page.
The dashboard title includes Municipality specific verbiage including a tier status badge and the name of
the currently logged in Municipality. The tier status badge indicates the Municipalities’ current tier
status (1-3).
Figure 2 - Header Section
Information Tabs Section
User supplied information is arranged into tabs in the user interface. Tabs include Municipality Profile,
Representative Information, Tier 1, Tier 2, and Tier 3. Clicking on a tab brings the relevant content to
the fore for interaction by the user. Refer to the specific tab outline sections in this document for more
information.
Figure 3 - Information Tabs Section
Resources
Within the Tier 1, Tier 2, and Tier 3 tabs the user interface is arranged in a common format. This includes
a Resources column to the left. This section contains links specific to the Tier including templates for
download, links to supporting information, and guidance.
Figure 4 - Resources Section
Usage Guidance Section
As noted, within the Tier 1, Tier 2, and Tier 3 tabs the user interface is arranged in a common format.
This includes a Usage Guidance column to the right. This section contains information specific to the
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Municipalities’ requirements for eligibility at the given Tier. In addition it provides guidance on how to
use the Portal to provide the requested information to the Program for review.
Figure 5 - Tier 3 Usage Guidance Section
Document Grids Section
As noted, within the Tier 1, Tier 2, and Tier 3 tabs the user interface is arranged in a common format.
This includes Document Grid(s) along the bottom. Tier 1 has two grids specific to different document
types uploaded to the Portal. Tier 2 and Tier 3 have one grid specific to documents uploaded for those
tiers. The document grids provide a dynamic listing of the documents uploaded for review and their
status. Refer to the specific tab outline sections below for more information.
Figure 6 - Document Grids Section
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Core Portal Tasks for Establishing Program Eligibility
As noted in the Introduction a Municipality wishing to qualify for Complete Streets Funding must
provide information at various tiers to become eligible. The Portal is designed to facilitate this process
by providing a user interface for provision of required documentation, cataloging of feedback, and
profile management. At a high level the core Portal tasks for establishing program eligibility include:
Municipality Registration and Profile Management
A Municipality must first register with the portal and then be authorized by the Complete Streets
Administrator prior to being able to begin the process of becoming eligible for funding. This includes
completing a registration form, being authorized by the Complete Streets Administrator, confirming
contact email, and setting a password. Once registered and authorized a municipality is required to
maintain the contact information throughout the term of use of the portal. Profile information is easily
accessible from the dashboard in the Municipality Profile tab.
Figure 7 - Municipality Profile Tab
Tier 1 Document Submittal including Representative Information
A Tier 1 Municipality must provide representative information and indicate a commitment to Complete
Streets principles. To do so the user must provide Trained Representative and Municipal Contact
Administrator, Manager, or Highest Elected Official information in the Representative Information tab.
Once done the user can submit relevant documentation in the Tier 1 tab. This documentation will be
reviewed and if approved the Municipality will be Tier 2 eligible.
Figure 8 - Representative Information and Tier 1 Tabs
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Tier 2 Document Submittal
A Tier 2 Municipality must provide prioritization plan documentation. The user can submit relevant
documentation in the Tier 2 tab. This documentation will be reviewed and if approved the Municipality
will be Tier 3 eligible.
Figure 9 - Tier 2 Tab
Tier 3 Document Submittal
A Tier 3 Municipality must provide project application documentation. The user can submit relevant
documentation in the Tier 3 tab. This documentation will be reviewed for approval.
Figure 10 - Tier 3 Tab
These core Portal tasks serve as the framework for the remainder of this user guidance document.
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Municipality Registration and Profile Management
Registration information is used to aid in eligibility determination and communication as required
documentation is uploaded, reviewed, and ultimately approved. The contact person must be the
municipal official who will serve as the program coordinator for all activities related to the Complete
Streets Funding Program. Contact information is a critical piece to this process and must be current and
accurate.
To register your Municipality select the register your Municipality link from the login page.
Figure 11 - Register Your Municipality Link
Access the login page by clicking the Click here to continue to the Portal link from the landing page
found at: https://www.masscompletestreets.com.
It is important to note registration is a two-step process.
1. Account Request and Approval: The user must first provide the required information to request
the account. That account request will then be reviewed authorized by the Complete Streets
Administrator.
2. Account Activation: When authorized the user will then need to set a password and the account
will be activated.
Account Request and Approval
Complete the Register a new Municipality form by providing the requested information. This includes:




Municipality: Select the Municipality that wishes to request a Portal account. It is important to
note that the listing of Municipalities includes only those that do not yet have a registration. If
the municipality is not listed then it is already registered with the Portal.
Contact First Name: The first name of the municipal official who will serve as the program
coordinator for all activities related to the Complete Streets Funding Program.
Contact Last Name: The last name of the municipal official who will serve as the program
coordinator for all activities related to the Complete Streets Funding Program.
Email: The email address of the municipal official who will serve as the program coordinator for
all activities related to the Complete Streets Funding Program. It is important to double check
this email address as it will be required for completing the registration process.
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











Phone: The phone number of the municipal official who will serve as the program coordinator
for all activities related to the Complete Streets Funding Program.
Contact Title: The title of the municipal official who will serve as the program coordinator for all
activities related to the Complete Streets Funding Program.
Department: The title of the municipal official who will serve as the program coordinator for all
activities related to the Complete Streets Funding Program.
Is a Gateway City?: Check the box if the Municipality is a Gateway City. Click the question mark
icon to determine the Municipality status.
Is below the Massachusetts Median Household Income?: Check the box if the below the
Massachusetts Median Household Income. Click the question mark icon to determine the
Municipality status.
Is a signatory to the Community Compact Cabinet?: Check the box if the Municipality is a
signatory to the Community Compact Cabinet. Click the question mark icon to determine the
Municipality status.
Compact Member Date: Select or enter with a valid format (mm/dd/yyyy) the data the
Municipality became a signatory to the Community Compact Cabinet.
Compact Signatory: Enter the name of the signatory to the Community Compact Cabinet.
Has chosen Complete Streets as its Community Compact Best Practice?: Check the box if the
Municipality has chosen Complete Streets as its Community Compact Best Practice.
Has a Complete Streets Policy (Ordinance, By-law or Administrative Policy) been passed by the
highest elected Board with one public meeting?: Check the box if the Municipality has a
Complete Streets Policy (Ordinance, By-law or Administrative Policy) been passed by the highest
elected Board with one public meeting.
Has a Complete Streets Policy (Ordinance, By-law or Administrative Policy) been passed by the
highest elected Board with one public meeting?: Check the box if the Municipality has a
Complete Streets Policy (Ordinance, By-law or Administrative Policy) been passed by the highest
elected Board with one public meeting.
Check this box to agree to the Client Conduct terms: Check the box to indicate agreement with
the Client Conduct terms.
Finally the Captcha text will need to be entered into the text box to verify the registrant is in fact not a
robot. When complete click Submit.
Registering an account is the first step in the process. A Complete Streets Administrator must still verify
and authorize the account before the Municipality may engage in the process of submitting documents
for review. On submittal of the registration information a verification email will be sent to the listed
contact as well as the Complete Streets Administrator. The Administrator will authorize the account for
activation and a follow up email will be sent to the listed contact. Included in the email will be a link to
follow to activate the account.
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Account Activation
To activate the account click the link in the email noted above. A browser window will open and prompt
the user to enter the Captcha text into the text box to verify in fact that the registrant is not a robot.
The User then clicks the Submit button.
Figure 12 - Account Activation Captcha Screen
The user will then be prompted to set a password. To do so the user will need to provide a password of
at least 6 characters. Enter the same password in both fields and click Submit.
Figure 13 - Account Activation and Password Reset Screen
Forgot Password
If a user has lost or forgotten their password, they may enter their registered email address to have
instructions on resetting their password emailed to them. To do so the user need to click on the Forgot
Password? Link on the log in page. Enter the email originally associated with the account in the Email
field.
Figure 14 - Account Activation and Password Reset Screen
Profile Management
Once a Municipality has an active account they can login to the Portal to view their dashboard. The first
tab in the user interface is the Municipality Profile tab. The information originally registered is
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presented on this tab’s page. To update any of the information the user updates the form fields
accordingly and clicks the Update button. When the update is complete a message saying “Saved” will
appear next to the Update button to confirm the information was saved.
Figure 15 - Information Saved Confirmation
Tier 1 Document Submittal including Representative Information
Tier 1 is designed to assist municipalities in receiving training and submitting a Complete Streets Policy.
Municipalities that complete all of the Tier 1 requirements can move to Tier 2. To become a Tier 1
Municipality you must enter information specific to your Trained Representative and Municipal Contact
Administrator, Manager, or Highest Elected Official and upload a Complete Streets Policy for scoring.
Alternatively, your municipality may move to Tier 2 and qualify for technical assistance funding by
committing to passing a Complete Streets Policy and attend training within a year. To do so use the
template provided to submit an Intent to Become a Complete Streets Municipality letter for review. The
letter of intent to complete Tier 1 requirements must use the provided template.
The process of submitting Tier 1 documents for review is as follows:
1. Identify Complete Streets 101 or 201 trained municipal employee on Representative
Information page.
2. Upload your municipal Complete Streets Policy (Include Complete Streets Policy Support
Template if necessary). Once submitted for review the document can no longer be removed
from your profile. However, new documents can be uploaded at later dates as the review
process, or your own update process, warrants.
3. Alternatively, download the Intent to Become a Complete Streets Eligible Municipality template
(that commits your municipality to completing a Complete Streets Policy and Prioritization Plan
within a year), fill it in, and upload it to Tier 1 of the Portal using the Upload Document button.
Representative Information
Before the Portal will allow a Municipality to submit a Tier 1 document for review the user must provide
comprehensive Representative Information on the Representative Information tab. Representative
Information includes contact information specific to the Complete Streets Trained representative who
has attended 101 or 201 training. In addition it includes contact information specific to the Municipal
Contact Administrator, Manager, or Highest Elected Official who has authority to sign MassDOT contract
forms. To provide this information complete the form by providing the following information.
Trained Representative




First Name: Enter the first name of the trained representative in the text box.
Last Name: Enter the last name of the trained representative in the text box.
Title: Enter the title of the trained representative in the text box.
Department: Enter the department of the trained representative in the text box.
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
Training Date: Enter the date of the representative training workshop in valid date format
(mm/dd/yyyy) or select it from the drop-down calendar.
Municipal Contact Administrator, Manager, or Highest Elected Official




First Name: Enter the first name of the Municipal Contact Administrator, Manager, or Highest
Elected Official in the text box.
Last Name: Enter the last name of the Municipal Contact Administrator, Manager, or Highest
Elected Official in the text box.
Title: Enter the title of the Municipal Contact Administrator, Manager, or Highest Elected Official
in the text box.
Date of policy approval by local official or board: Enter the date of the policy approval in valid
date format (mm/dd/yyyy) or select it from the drop-down calendar.
When complete the user clicks the Update button. When the update is complete a message saying
“Saved” will appear next to the Update button to confirm the information was saved. The user can now
upload Tier 1 documentation.
Figure 16 - Information Saved Confirmation
Tier 1 Document Submittal
Documents submitted via the portal become part of the historical record of progress through the tiers.
It is important to be sure the document you are uploading is ready for review by the Complete Street
Review Committee. To that end the upload process is twofold. First the user must upload the document
to the relevant grid. When ready the user can submit the document for review. Once submitted the
user will receive an email confirmation and the Review Committee will be notified that the document is
ready for review.
To upload a document for review select the document type to upload and click the Upload Document
button.
Figure 17 - Tier 1 Document Upload Button
A dialog will appear asking the user to select the document from their local disk.
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Figure 18 - Tier 1 Document Upload Dialog
To do so click the Select Document button and browse to your selected document. Only certain
document types of a limited size are allowed. Only one document can be reviewed at a time. If the user
has comments they wish to accompany the submittal they can enter it the Comment field in the
document upload window. The user then clicks on the Submit button. The document is uploaded to
the document grid.
The user can select the Submit button to submit the document for review or remove the document by
clicking the Delete button on the document row in the document grid.
Figure 19 - Tier 1 Document Submit and Delete Buttons
In either case a confirmation dialog will follow.
Figure 20 - Submit Document Confirmation Dialog
Figure 21 - Delete Document Confirmation Dialog
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Once submitted the document is no longer removable from the grid and becomes part of the document
submission record.
After submission certain fields in the grid will read N/A until the Review Committee has reviewed the
document. Once reviewed (and if it is a Complete Streets Policy Document, scored), the user will
receive an email that the Review Committee has completed its review. The user can then log back into
the Portal, navigate to the Tier 1 tab and review the updated values such as Status, Policy Score, Total
Score, etc. In addition the user can review feedback from the Review Committee.
To view the feedback from the Review Committee the user will click on the View Feedback link in the
Feedback column of the grid row specific to the document.
Figure 22 - View Feedback Document Grid Link
This will open a window showing the Comments, if any, provided for the specific document as well as a
more comprehensive feedback document from the Review Committee. To review the more
comprehensive feedback document the user need only click on it.
Figure 23 - Feedback Review Window
Once a Municipality has an “Approved” document in either grid they become Tier 2 eligible.
Tier 2 Document Submittal
Tier 2 looks to the municipality to determine its Complete Streets needs and prioritize its Complete
Streets infrastructure projects through the development of a Complete Streets Prioritization Plan. To
become a Tier 2 Municipality you must develop and upload a Complete Streets Prioritization Plan based
on the template provided. MassDOT is offering up to $50,000 in Technical Assistance for the
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development of a Complete Streets Prioritization Plan. This funding can support activities such as
network gap analysis or safety audit to determine a municipality’s needs for Complete Streets. Each
municipality will be required to enter into a contract in order to provide reimbursement (must use form
provided).
The process of submitting Tier 2 documents for review is as follows:
1. Download the Complete Streets Prioritization Plan document template to your computer to
complete.
2. Upload the finished Complete Streets Prioritization Plan to Tier 2 of the Portal using the Upload
Document button. Once submitted for review the document can no longer be removed from
your profile. However new documents can be uploaded at later dates as the review process, or
your own update process, warrants.
3. Request Technical Assistance by downloading the Technical Assistance Contract Form Template,
fill in, and proceed to coordinate with the District Local Aid Office on the contractual process.
The contracting process will be managed outside of the Portal.
Documents submitted via the portal become part of the historical record of progress through the tiers.
It is important to be sure the document you are uploading is ready for review by the Complete Street
Administrator. To that end the upload process is twofold. First the user must upload the document to
the Prioritization Plan Documents grid. When ready the user can submit the document for review.
Once submitted the user will receive an email confirmation and the Complete Streets Administrator will
be notified that the document is ready for review.
To upload a document for review click the Upload Document button associated with the Prioritization
Plan Documents document grid.
Figure 24 - Upload Document Button
A dialog will appear asking the user to select the document from their local disk.
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Figure 25 - Tier 2 Document Upload Dialog
To do so click the Select Document button and browse to your selected document. Only certain
document types of a limited size are allowed. Only one document can be reviewed at a time. If the user
has comments they wish to accompany the submittal they can enter it the Comment field in the
document upload window. The user then clicks on the Submit button. The document is uploaded to
the document grid.
The user can select the Submit button to submit the document for review or remove the document by
clicking the Delete button on the document row in the document grid.
Figure 26 - Tier 2 Document Submit and Delete Buttons
In either case a confirmation dialog will follow.
Figure 27 - Submit Document Confirmation Dialog
Figure 28 - Delete Document Confirmation Dialog
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Once submitted the document is no longer removable from the grid and becomes part of the document
submission record.
Certain fields in the grid will read N/A until the Complete Streets Administrator has reviewed the
document. Once reviewed the user will receive an email that the Review Committee has completed its
review. The user can then log back into the Portal, navigate to the tier 2 tab and review the updated
values such as Status and Reviewed On date. In addition the user can review feedback from the
Complete Streets Administrator.
To view the feedback from the Complete Streets Administrator the user will click on the View Feedback
link in the Feedback column of the grid row specific to the document.
Figure 29 - View Feedback Document Grid Link
This will open a window showing the Comments, if any, provided for the specific document as well as a
more comprehensive feedback document from the Complete Streets Administrator. To review the more
comprehensive feedback document the user need only click on it.
Figure 30 - Feedback Review Window
Once a Municipality has an “Approved” document they become Tier 3 eligible.
Tier 3 Document Submittal
Tier 3 of the program presents municipalities with the opportunity to receive funding for Complete
Streets infrastructure projects listed in their Complete Streets Prioritization Plan. Municipalities can only
enter Tier 3 after the successful completion of Tier 1 and Tier 2. MassDOT is offering up to $400,000 in
Project Funding. Once projects have been selected from the Prioritization Plan for funding, each
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municipality will be required to enter into a contract in order to provide reimbursement (must use form
provided).
The process of submitting the Tier 3 documents for review is as follows:
1. Download the Project Application Template to your computer and fill in the projects from your
Complete Streets Prioritization Plan that you are requesting funding for in the fiscal year.
2. Upload the completed Project Application document from your computer to Tier 3 of the Portal
using the Upload Document button. Once submitted for review the Project Application can no
longer be removed from your profile. However new documents can be uploaded at later dates
as the review process, or your own update process, warrants.
3. Upon approval of the Project Application by MassDOT, the municipality will download the
Project Contract Form and proceed to coordinate with the District Local Aid Office on the
contractual process. The contracting process will be managed outside of the Portal.
Documents submitted via the portal become part of the historical record of progress through the tiers.
It is important to be sure the document you are uploading is ready for review by the Complete Street
Administrator. To that end the upload process is twofold. First the user must upload the document to
the Project Application Documents grid. When ready the user can submit the document for review.
Once submitted the user will receive an email confirmation and the Complete Streets Administrator will
be notified that the document is ready for review.
To upload a document for review click the Upload Document button associated with the Project
Application Documents document grid.
Figure 31 - Upload Document Button
A window will appear asking the user to select the document from their local disk.
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Figure 32 - Tier 3 Document Upload Dialog
To do so click the Select Document button and browse to your selected document. Only certain
document types of a limited size are allowed. Only one document can be reviewed at a time. If the user
has comments they wish to accompany the submittal they can enter it the Comment field in the
document upload window. The user then clicks on the Submit button. The document is uploaded to
the document grid.
The user can select the Submit button to submit the document for review or remove the document by
clicking the Delete button on the document row in the document grid.
Figure 33 - Tier 3 Document Submit and Delete Buttons
In either case a confirmation dialog will follow.
Figure 34 - Submit Document Confirmation Dialog
Figure 35 - Delete Document Confirmation Dialog
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Once submitted the document is no longer removable from the grid and becomes part of the document
submission record.
Certain fields in the grid will read N/A until the Complete Streets Administrator has reviewed the
document. Once reviewed the user will receive an email that the Review Committee has completed its
review. The user can then log back into the Portal, navigate to the Tier 3 tab and review the updated
values such as Status and Reviewed On date. In addition the user can review feedback from the
Complete Streets Administrator.
To view the feedback from the Complete Streets Administrator the user will click on the View Feedback
link in the Feedback column of the grid row specific to the document.
Figure 36 - View Feedback Document Grid Link
This will open a window showing the Comments, if any, provided for the specific document as well as a
more comprehensive feedback document from the Complete Streets Administrator. To review the more
comprehensive feedback document the user need only click on it.
Figure 37 - Feedback Review Window
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Appendix G
District State Aid Contact List
Boston Local Aid Section Contacts
10 Park Plaza RM 5562
Boston, Ma 02116
Maria Conti, Local Aid Supervisor
Tel: 857-368-9144/Fax 857-368-0661
Local Aid District Contacts
DISTRICT 1
270 Main Street
Lenox, MA 01240
Kathy Stevens, Manager - Tel. (413) 637-5765/ Fax (413) 637-0309
Mark J. Moore, Acting District Highway Director
DISTRICT 2
811 North King Street
Northampton, MA 01060
Daryl J. Amaral, District State Aid Engineer - Tel. (413) 582-0560/ Fax (413) 582-0596
Richard J. Masse, P.E., Acting District Highway Director
DISTRICT 3
403 Belmont Street
Worcester, MA 01604
Michael O'Hara, State Aid Engineer - Tel: (508) 929-3944/ Fax (508) 799 9763
James Marine, Assistant Administrator - Tel: (508)929-3946
DISTRICT 4
519 Appleton Street
Arlington, MA 02476
Walter Kubik, Administrator - Tel. (781) 862-1640/ Fax (781) 862-1673
Paul Stedman, District Highway Director
DISTRICT 5
1000 County Street
Taunton, MA 02780
Sean M. Sullivan, Acting State Aid Manager - Tel: (508) 884-4221/ Fax (508) 880-6102
Mary-Joe Perry, District Highway Director
DISTRICT 6
185 Kneeland Street, 9th Floor
Boston, MA 02111
Thom Keeley, Administrator - Tel: (857) 368-6153/ Fax: 857-368-0109
Elie Roditi, Asst. Administrator - Tel: (857) 368-6162
Walter Heller, PE, District Highway Director
Appendix H
Local Aid Program Forms
Complete Streets Environmental Checklist
Complete Streets – ENVIRONMENTAL PUNCH LIST
City/Town
MassDOT Highway District #
Proposed Work:
Construction
NOTE:
Resurfacing
Improvement
Engineering
Other
ALL ENVIRONMENTAL PERMITS / APPROVALS MUST BE OBTAINED
PRIOR TO CONSTRUCTION.
1.
2.
Will the pavement width increase 4 ft. or more for an aggregate length of 1000 ft. or more?
Will the bank or terrain (other than alteration required for installation of equipment or
structures) be altered at a distance exceeding 10 ft. from the pavement?
3. Will the removal of 5 or more trees with diameters of 14 inches or more be required?
4. Will more than 300 ft. of stone wall be removed or altered?
5. Will the project involve construction of a parking lot with capacity of 50 cars or more?
6. Are any other MEPA review thresholds exceeded (see 301 CMR 11.00)?
If your answer is YES to any of questions 1-6, you must file an Environmental
Notification Form (ENF).*
7. Will the project be on a “Scenic Road” (Acts of 1973, C. 67)?
If your answer is YES, your Planning Board or Selectmen / City Council must give written
consent for cutting / removal of trees or changes to stone walls.
8. Have all necessary takings, easements, rights of entry, etc. been completed?
If a county Hearing is required, it must be held prior to starting work
9. Are archaeological, anthropological, historical, etc. problems / impacts anticipated?*
10. Is any work proposed in or within 100 ft. of a wetland (stream, pond, swamp, etc.)?*
If your answer is YES, you must file the project with your local Conservation Commission
prior to starting work.
11. If work is proposed in a wetland or water resource, a permit may be required from the
Department of Environmental Protection, Corps of Engineers, etc.. Verify with agencies.*
* See Appendix K for a List of Environmental Agencies.
Yes
No
Yes
Yes
Yes
Yes
No
No
No
No
Yes
No
Yes
No
Yes
Yes
No
No
Yes
No
Yes
No
Validation
It is recognized that the purpose of this information is to assist the MassDOT Highway Division in approving the Chapter 90 Project
Request Form (of which this is a part). Accordingly, the information provided here is intended to be complete and correct with no
intentional errors or material omissions. Any action taken by MassDOT Highway Division on the basis of this information shall not
legally or financially obligate MassDOT Highway Division to support or defend the municipality, and the municipality shall save
harmless MassDOT Highway Division for any action.
Duly Authorized Municipal Officials
Reviewed and Approved for Transmittal by:
Highway or Conservation Officer's Title
Signatures
Date
Signatures
Date
This form should be submitted in duplicate with original signatures to the MassDOT Highway District Office.
This form should accompany the Project Request Form.
Post-Construction Final Report
Submit this Form to District Highway Director
updated 8/2012
COMPLETE STREETS
FINAL REPORT
CONTRACT#
City/Town
Location(s)
Length
Work was Started
Work was Suspended
Done by: Force Account
Project
Feet
/
/
/
/
Width
and Completed
and Resumed
Advertised Contract
/
/
/
/
Other
Feet
* REMARKS:
EXPENDITURES:
State Funds @ 100%
Municipal Funds
Other Funds
TOTAL PROJECT EXPENDITURES
$
$
$
$
SCOPE OF WORK:
CERTIFICATION
The undersigned hereby certify under penalties of perjury that documentation to substantiate
the above expenditures is available for examination in accordance with Executive Order No. 195
(April 27,1981) and Chapter 11, Section 12.
We further certify that all equipment rental costs are within the approved limits established by
the MassDOT Highway Division, that the Municipality has complied with all applicable statutes and
regulations, that the requests for reimbursements for allowable project expenses actually incurred
are in conformance with the “Chapter 90” Project Request, and that the Municipality will be
responsible for the future maintenance of this project including the cost thereof.
Copies of the notification published in the Central Register and notice in a newspaper of local
circulation required by Chapter 149, Section 44J, and the prevailing wages as determined by the
Department of Labor and Industries obtained in compliance with Chapter 149, Section 27F, of the
General Laws, as applicable, must be attached.
PREPARED & REVIEWED BY
Signed:
Highway Officer’s Title
Date
Accounting Officer’s Title
Date


Duly Authorized Municipal Officials
Include additional Contract Nos. if other Chapter 90 Funds were also used. List street names, total
amounts charged to each location, extra work orders, etc. Use back if necessary, or attach supporting
papers.
Date
Complete Streets Summary of Bids
COMPLETE STREETS SUMMARY OF BIDS
City/Town:
Date:
Bidder
Name
Address
Material
Material to be used for:
Approx
Quantity
Bid
Unit
Price
At Plant Delivered
Plant Location or
Source of Supply
Prepared by:__________________________________________________________________
Highway Official/Title
Date
Contract Awarded To
Complete Streets Reimbursement Request
COMPLETE STREETS – REIMBURSEMENT REQUEST
updated 8/2012
City/Town:
Project:
Project was approved on
for $
at 100% Reimbursement Rate = $
.
1) Attached are forms which document payment of approved expenditures totaling $
for which we are requesting $
at the approved reimbursement rate of 100%.
2) The amount expended to date on this project is
$
.
3) Is this request for a FINAL payment on this project?
Yes
No
4) Remarks:
CERTIFICATION
A. I hereby certify under penalties of perjury that the charges for labor, materials, equipment, and services
itemized and summarized on the attached forms are true and correct, and were incurred on this project
in conformance with the MassDOT Highway Division Policies and established Municipal Standards that
were approved for this project.
(Signed)
(Municipal Highway Official Title)
(Date)
B. I/we certify under penalties of perjury that the items as listed or summarized on the attached forms were
examined; that they are in conformity with our existing wage schedule, equipment rates, and all
applicable statutes and regulations; that they are properly chargeable to the appropriation(s) designated
for this work; and that Executive Order No. 195, dated April 27, 1981 and Chapter 11, Section 12 is
acknowledged as applicable.
REVIEWED AND APPROVED FOR TRANSMITTAL
by
Signed:
(Accounting Officer’s Title)
(Duly Authorized)
DATE