12th World Telecommunication/ICT Indicators Symposium (WTIS-14) Tbilisi, Georgia, 24-26 November 2014 Document C/4-E 24 November 2014 Presentation English SOURCE: Telefonica Research TITLE: Big Data for Social Good Big Data for Social Good Nuria Oliver, PhD Scientific Director User, Data and Media Intelligence Telefonica Research 6.8 billion subscriptions 96% of world’s population (ITU) Mobile penetration of 120% to 89% of population (ITU More time spent on our phones than watching TV or with our partner (US and UK) Emerging and developed regions Cell Phones as Sensors of Human Activity Digital footprints enable large-scale analysis of human behavior May 19, 2011, 7:06 pm The Sensors Are Coming! By NICK BILTON Telecom / Wireless NEWS Cellphones for Science Scientists want to put sensors into everyone's hands Can mobile digital footprints be used to understand aspects of human behavior that could help improve the world? Pandemics 0% 80% 55% Impact on disease propagation Impact on disease propagation 10% 40h Big Data for Social Good Crime Prediction Analysis of impact of floods http://www.wired.co.uk/news/archive/2013-10/17/nuria-oliver Relevant Publications "An Agent-Based Model Of Epidemic Spread Using Human Mobility and Social Network Information", Vanessa Frias-Martinez et al, 3rd International Conference on Social Computing, SocialCom '11, Boston, USA, 2011. "Flooding through the Lens of Mobile Phone Activity" Pastor-Escuredo, D., Torres Fernandez, Y., Bauer, J.M., Wadhwa, A., CastroCorrea, C., Romanoff, L., Lee, J.G., Rutherford, A., Frias-Martinez, V., Oliver, N., Frias-Martinez, E. and Luengo-Oroz, M. To appear in Proceedins of IEEE Global Humanitarian Technology Conference, GHTC 2014, Silicon Valley, CA, Oct 2014 “Once Upon a Crime: Towards Crime Prediction from Demographics and Mobile Data” - A. Bogomolov, B. Lepri, J. Staiano, N. Oliver, F. Pianesi, A. Pentland 16th ACM International Conference on Multimodal Interaction (ICMI 2014) Talk at WIRED 2013. London UK http://www.wired.co.uk/news/archive/2013-10/17/nuria-oliver http://techcrunch.com/2014/11/08/using-big-data-to-fight-pandemics/ Challenges Regulatory 1. Lack of updated regulation 2. Lack of clear guidelines regarding safe data handling, processing and sharing for humanitarian purposes Technical 1.Representativeness of the data, generalization 2. Combination of data from multiple sources 3. Real-time analysis and prediction 4. Lack of ground truth intervention to validate Privacy 1. Potential privacy risks need to be minimized and understood 2. Clear code of conduct and ethical principles Opportunities Aggregated and Anonymized Mobile Phone Data allows us to quantitatively • Model and understand large-scale human behavior (e.g. levels of activity, mobility patterns) • Measure behavioral changes • Predict/Classify external information • Enhance the tools currently used by policy makers and provide critical information in areas like urban planning, crisis management or global health What can we all do to responsibly turn this opportunity into a reality ? Thanks! nuria.oliver@telefonica.com @nuriaoliver