ASC Program Plan (formerly DSPS) Section One: Program Overview 1. Background and history- brief overview The purpose of the Accessibility Support Center (ASC) is to ensure that a diverse student population with a wide spectrum of disabilities is provided with effective accessibility to a college education, as required by the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and other statutes. ASC is also committed to supporting a learning environment conducive to participation in all aspects of the college community. The specialized services and instruction offered by the ASC gives students the tools and encouragement needed to become productive self-advocates in their own educational experience (pursuit of transfer, career preparation, personal fulfillment, job placement and re-training goals). The ASC also serves as a consultant to the college on issues related to Section 508 of the Rehabilitation Act (web accessibility and procurement), safety, accessible design, and other issues as needed to assist the college in its goals of legal compliance and accessibility. By promoting training and interaction on our campus, the ASC strives to improve understanding and acceptance of students with disabilities. The loss of funding during the economic downturn of 2008-2013 necessitated a reduction of staffing in the ASC. The Learning Skills Program Specialist position was eliminated, as were the three units for a Directors role. Learning Skills has been combined with the ASC and this consolidation has created new efficiencies and has eliminated some of the duplication of effort. 2. Mission & purpose: To provide support service, education accommodations, and special classes to students with disabilities so they can have full and equal access to the Cabrillo College experience and achieve their academic and personal development goals. The ASC’s mission includes addressing the Core 4 as part of its services: Communication begins with the first contact. Students learn to negotiate the process of applying for services, providing information to verify educational limitations, discuss their situations with counselors and/or LD Specialists and chart their educational plan toward academic goals. Critical thinking is addressed as students learn to assess which course of study they should follow. They discuss options and strategies for using accommodations that will assist them as students and develop understanding of their learning styles and limitations to better advocate for their needs. Global awareness is developed as students learn how to optimize using learning resources. They develop an appreciation and awareness of how learning limitations can enrich the entire classroom environment as instructors learn about universal teaching methods which enhance the learning experience for all students. 1 Personal responsibility is addressed by students keeping appointments, scheduling tests in advance, and learning to discuss educational needs with instructors and learning specialists as well as developing their educational plans with help of counselors. 3. Who we serve The ASC serves any student with an observable or documented disability that creates an educational limitation for success at Cabrillo. Historically, our users make up approximately 10% of the college student body. While the ASC population declined along with the general enrollment over the past year, the percentage of students served increased when compared to overall enrollment. We attribute this increase to the tightened regulations being implemented at the college and more students seeking educational support for their disabilities. The ASC is composed of six components: office services, counseling, learning skills (LS), assistive technology (AT), adapted physical education (APE) and the Stroke and Disability Learning Center (SDLC). Each of these components delivers specialized services to students with disabilities in compliance with federal ADA and state laws and Title 5 regulations. The office provides direct services to students to ensure they receive full and equal access to the college and achieve their personal and academic goals. The following provide mandated services: Alternate Media provides educational materials in formats that align with a student’s specific learning needs. Test Proctoring provides extended time on tests for students with specific learning or physical limitations. Counseling provides direct student services including accommodations, development of education plans, advocacy for disability awareness, and academic counseling. Additionally, counselors teach courses designed to support students in developing strategies for overcoming disabilities in order to achieve academic success. AT provides specific instruction in computer skills through adaptive computer classes and provides access to adaptive computer software and hardware. CABT-Assistive Technology: https://docs.google.com/a/cabrillo.edu/viewer?a=v&pid=sites&srcid=Y2FicmlsbG8uZWR1fHByb2 dyYW0tcGxhbm5pbmctZGF0YXxneDo3MzA4NjY3NGI5MzQyMTBl LS is designed specifically for students with learning disabilities and Attention Deficit Hyperactivity Disorder (ADHD). This group comprises the largest single population served in ASC (30% of all students). Learning Skills: https://docs.google.com/a/cabrillo.edu/viewer?a=v&pid=sites&srcid=Y2FicmlsbG8uZWR1fHByb2 dyYW0tcGxhbm5pbmctZGF0YXxneDo2MzgxMjQwNjQxNzYyOTQ0 APE provides adapted physical education classes for students with traumatic brain injury (TBI), physical and congenital disabilities to meet functional goals and support student academic objectives. 2 Adaptive Physical Education: https://docs.google.com/a/cabrillo.edu/viewer?a=v&pid=sites&srcid=Y2FicmlsbG8uZWR1fHByb2 dyYW0tcGxhbm5pbmctZGF0YXxneDphYThhNTFkNzZhYjZlMjk The SDLC provides skill training and educational support to students who are limited by neurological conditions, physical disability or other disabling conditions. Special Education (Stroke & Disability Learning Center): https://docs.google.com/a/cabrillo.edu/viewer?a=v&pid=sites&srcid=Y2FicmlsbG8uZWR1fHByb2 dyYW0tcGxhbm5pbmctZGF0YXxneDoxOTczNjUyZGZmMDU2MDNi 3 4 4. Collaborations with Other College Components Internal In order to serve students with disabilities, the ASC maintains a working relationship with virtually all instructional and student service components within the college. The need for test proctoring, tutoring, academic and general access concerns, student accommodations, counseling and providing faculty with information about disability issues makes it imperative that college components collaboratively work with the ASC to ensure success for students with disabilities. The primary partners include Tutorials, the Writing Center, the Reading Center, the Library, Student Services, Assessment Center, SSCT, Counseling, Enrollment Services, Career Planning, SSSP, Fast-Track-toWork, EOPS, the Computer Technology Center, Financial Aid, Health Services, and the Math Learning Center. In response to requests from Student Services, and from faculty, ASC plans to develop trainings on the behaviors and presentation of students with Aspergers/Autism Spectrum Disorder, Psychological, and Learning disabilities. Collaboration with the Math Department through the establishment of course substitutions has benefited students with specific math disabilities in meeting graduation requirements. This cooperative effort has resulted in two to six students per year successfully graduating with certificates of achievement or community college degrees. The LRC is a major partner with ASC since the program’s move to the Library in 2012.. It includes the Tutorials, Reading, Writing, and the Math Learning Centers. In addition to providing our own specialized tutoring services specifically, in the areas of math, ASC allocates funds to the Tutorials Center in close proportion to the number of students with disabilities served by Tutorials. Twentytwo percent of tutorial students are ASC students. The ASC maintains a strong working relationship with the Facilities and Plant Operations Department which provides assistance with non-functioning elevators, replacing small desks with tables, raising table heights, and generally being available for many other physical access issues. Consultation with the ASC on OCR (Office of Civil Rights) issues and other facilities issues is ongoing and of great benefit to the college. ASC intends to develop more collaboration with Basic Skills classes in reading, math, and English. ASC will work with the Learning Communities, as we develop specialized Education Plan workshops for incoming Running Start students. ASC will increase our relationship with STEM via tutorials, instructor education, and increasing awareness of LD and ASC students in the classroom. ASC will develop an outreach strategy with the Watsonville Center for counseling and/or LD appointments to students attending only that campus. ASC counselors will work closely with general counselors in the areas of student educational planning and advising. ASC will continue to inform general counseling about types of disabilities 5 and how to work with students coming for academic guidance who may or may not be receiving services through ASC. ASC is a member of the Student Support Conference Team (SSCT). As a representative we will strengthen ties with the Prevention and Early Intervention (PEI) and County Mental Health College Connection liaisons. External The ASC plays a major role in serving the disabled population living in Santa Cruz County as well as those students attending Cabrillo. The success of our students with disabilities is directly a result of the ASC’s involvement in many county-wide organizations that provide direct and indirect support of students attending Cabrillo. Some of these organizations are: the State Department of Rehabilitation, Shoreline, Imagine, Santa Cruz County Mental Health, Pajaro Valley Unified School District, the Santa Cruz County Office of Education, the Santa Cruz Transit Authority, Central Coast Center for Independent Living (CCCIL), the Easter Seals Society, Encompass Counseling Services, Special Parents Information Network (SPIN), National Alliance for Mental Illness (NAMI), San Andreas Regional Center, Independent Living Agencies (Community Options, HOPE, Beacon, Community Life Services, Monarch) and other schools working with the severely disabled in the area. In addition, the ASC works with out of area high schools, alternative schools, Dominican Rehab, Santa Clara Valley Medical Center, Lions Clubs, Vista Center for the Blind and Visually Impaired, Metro Para Cruz and various board and care facilities. The ASC provides office space for one full-time and one part-time education specialist who represent County Mental Health through their program, Community Connections. These educational specialists work exclusively with students with psychological disabilities, providing assistance with the registration process, helping them adapt to the campus, providing support for their individual goals, and making them aware of available resources. In order to remain current with State and Federal Regulations, the ASC maintains strong relationships with the Chancellor’s Office, other ASC/DSP&S programs and the Galvin Consultant Group. ASC participates in Region IV activities and the California Association for Postsecondary Education and Disability (CAPED). 5. New Directions Student Success: Recent state regulations limit the number of times students can repeat a class. Designated students (i.e., Intellectually Disabled and Stroke Center) who benefit only from special classes taught by ASC and component faculty are exempted from this repeatability limit at Cabrillo. We are continuing to identify the students who will fall in the exempted categories. Other ASC users who need a high level of contact for student planning and advising, will need additional counseling appointments to plan and achieve their educational goals. We will assist students with self-direction and using their Student Planning tools as appropriate, while anticipating an increasing need for high-touch counseling. 6 Staff and faculty will research efficiencies to meet student needs and utilize resources effectively. We will be looking at best practices coming from the Chancellor’s Office, other Accessibility programs, and statewide stakeholders. There is an increase in the number of Autism Spectrum students enrolling in the community college system. To meet some of that need as well as that of Intellectually Disabled (ID) students, we are planning to develop a College to Career Program (C2C) in conjunction with the Department of Rehabilitation to provide a meaningful educational experience while preparing these students for vocational employment opportunities. Over the last five years, staffing in the ASC has declined due to severe budget cuts. This has resulted in fewer classes being taught, longer waits for students to see counselors (see student survey comments), and Learning Skills being combined with the larger ASC. In order to streamline services, increase collaboration, and reduce administrative costs funding is slowly being restored and with that, the intention to hire more staff and faculty to meet the demands of the program and the specialized instruction that students with educational limitations require for success. During the budget reductions when ASC (then DSPS) was reduced by 45%, the director position (1FTE) was reduced to half time and half time counseling was added to the role. This was not a preferred staffing structure and the commitment was to return it incrementally or in full when funds became available. The cost to the program is significant, as a part-time director cannot address new issues and services but only respond to needs on a day to day basis. In 2005 a FT counseling position was eliminated. At the time the program was not growing. The growth we are seeing now and the wider range of presenting disabilities was not foreseen. A second full time counselor is needed. If the director returns to FT (either as faculty or administrator) we will require another counselor. This will restore the counseling capability to the pre-2005 level. With the new and expanded requirements for student success and education plans, the need is more urgent. Hiring two adjunct counselors to support the above stated need will serve the program needs as well. In 2008, the proctor position was reduced to fall and spring semesters only. The Assessment Center coordinated almost all of the summer accommodation needs at their center. This was a workable solution for a few years but over time more students were being seen in the ASC by our program coordinator and program specialist. Students and faculty find the service easier to access when there is continuity of place. The AT lab has two faculty staffing it. Their need for one on one with students is high. An hourly assistant would provide help with the specialized software and technology updates. The ASC/LS lab provides specialized tutoring. An LIA provided this service in the past and was funded through basic skills. This arrangement does not result in enough coverage. The ASC would like to hire students trained in Library 203, Tutoring Methods, as well as specific training for learning differences, to provide tutoring dedicated to the learning differences common to our users. 7 The SDLC is serving a broader range of students, including autistic and ID. By increasing the counselor position 12.5 units, the program can better serve the needs of the changing demographic and collaborate more effectively with other ASC components. The IA in APE lost one month of the previous contract. The position is being returned to eleven months to ensure the support and safety of summer school students during the summer, 2014 term. Section Two: Planning and Outcomes SSLO: Students will demonstrate knowledge of campus resources supporting academic success by responding to surveys during counseling appointments during a week-long period. Assessment and results: 94% percent of students surveyed improved their knowledge of college resources between pre and post-tests. The surveys revealed that students benefit from in-person information and are inclined to inquire about accessing specific services and take the initiative to use those resources to support their success. Recommendations: As a result input from students on a recent student survey, the ASC faculty will include resource information and referrals in all intakes, SEC appointments, and updates each semester. Counselors will develop a CG 51 course directed at students with learning challenges who will benefit from an adapted course designed to address the barriers posed by their disabilities. The adapted course will highlight campus resources in addition to exploring strategies for student success. No additional cost is anticipated. The course will be planned for fall, 2015. Accomplishments: In 2012, the ASC was moved to the Learning Resource Center upstairs in the Library. This has resulted in students being both directed and walked to learning resources, and those services in turn referring new students to ASC on a regular basis. ASC faculty participate in the learning centers meetings which facilitates better service to students in all areas. One of our challenges is to develop ways to define and measure an increase in student success as a result of the collaboration. Anecdotally, students report that they are better prepared for classes by using the resources in our service areas. Students make increased use of ASC services while studying or being tutored in one of the labs due to the easy access. Process review: Online and paper surveys were administered to 1,122 students in the ASC database at the end of spring, 2014 semester. By early June, 11% (122 students) had returned the survey. More than 65% of respondents indicated they felt welcomed and listened to by the ASC staff. Over 70% reported being “satisfied” or “very satisfied” with the ASC accessibility, courtesy, knowledge and availability of the staff and counselors. There were dozens of open-ended, written comments that our staff will review during fall 2014 Flex week in order to assess our processes and respond to suggestions for improved student assistance. A recurring theme in comments was the need for more supportive classes. As funding improves we hope to expand our course offerings, particularly in learning skills and counseling. Students lamented the loss of supportive classes addressing the unique struggle of students with ADHD and generalized anxiety. An important goal of the courses offered through the ASC is to prepare our students to develop strategies for success in order to achieve their educational goal, overcome limitations and earn 8 certificates of achievement and degrees so that they may transfer, enter occupational fields and gain independence in their lives. It is the ongoing collaboration among all members of the ASC on course design, evaluation, and assessment that focuses on preparing our students to understand and master the college’s core four competencies. In a report generated by the Planning and Research Office (PRO) dated March of 2009, the research showed that compared to mainstream students, disabled students had equivalent transfer units and GPA’s, completed more units on average, and obtained associate’s degrees at higher and possibly increasing rates. The ASC is currently working with PRO to obtain current data regarding academic achievement for disabled and mainstream students. The ASC success rate has been consistent with the college’s average for the past five (5) academic terms. Our data on student retention reveals a pattern that closely parallels the college’s norm. Section Three: Goals and Recommendations Goal: to provide an effective and positive experience for students needing assistance, accommodations, and special classes to overcome barriers posed by their disabilities. The Student Success Initiative directs community colleges to help students reach their educational goals and requires colleges to track completion rates. The College Fact Book shows that a number of students receiving ASC services are transfer-prepared but do not transfer to a four-year school. A greater percentage of students receiving services fall into this category than does the general population. The ASC intends to work with PRO to assess and analyze this trend. This will assist us in learning more about how to develop relevant student learning outcomes which in turn will help our students set goals and achieve academic success. With new regulations governing student planning, repeatability, and academic progress, the ASC is seeing more students seeking accommodations and learning support. Staffing: providing adequate faculty and staff to meet the needs of the students seeking our services will make the ASC more effective in helping students achieve their learning objectives. The college, overall, benefits when students get the support that is vital to their academic success and personal development. In order to provide the needs and services we request the following: 1) Restore the current 50/50 director/counselor position to FT Director 2) Restore a full-time counseling position (eliminated in 2005) (approximate cost $70,000.) 3) Hire two adjunct counselors (20 TUs = 67%) (approximate cost $60,000.) 9 4) Restore summer months (2) to Test Proctor position (approximate cost $5,570.) 5) Hire up- to- Level IV student assist/tutor annually to provide specialized tutoring in lab (approximate cost $8,268..) {$13.25 hr x 19.5 hr wk = $258. x 32 wks = 8,268} 6) Restore IA position in ADPE from 10 to 11 months to provide health and safety support in summer (approximate cost $3,332.) 7) Hire additional 2-4 adjunct LD specialists ………. (approximate cost $117,000.) 8) Hire lab assistant for 15 hrs per week to support AT lab (software & tech updates) (approximate cost $6,360.) {$13.25 hr x 15 hr wk = $198.75 x 32 weeks = 6,360.} 9) Hire 2 student workers to assist with support and safety in the SDLC classroom (approximate cost $6000.) 10) Increase the academic specialist counselor in SDLC by 12.5% in order to meet the need for counseling support in the program (approximate cost $16,578.) 11) Proctoring Center: During peak times for testing, the Proctoring Center is too small to accommodate the number of students needing to use it. This occurs approximately one-third of each semester. Currently, a second staff member proctors in one of the library quiet rooms if it is available. The LS Lab is frequently used by the Proctoring Center throughout the semester which results in asking students using the lab to move and asking the tutor to find an alternate location for tutoring. There are many logistics involved and staff leave their job to cover the added need. The total number of tests proctored between Spring 2009 and Spring 2014 totaled 13,051. The college needs to investigate a larger proctoring space. Are there larger rooms in nearby buildings not being used? 12) The Assistive Technology program can assist ten students at a time. The program could expand its offerings if it had space for more computers and be able to provide more students with a pathway to technology and Career Technical Education. In the past when there has been college money for student instructional equipment, ASC services have benefitted by getting computers and electronics and replacing worn gym equipment. The department would like to continue to receive this support from the college as available. Students with disabilities remain one of the underrepresented groups in the statewide community college system. Additional resources offered by ASC will allow us to serve and significantly increase this population. Accessibility programs throughout California help students earn certificates and degrees at a higher rate than their non-disabled peers. The CO report attests that “in most other outcome measures, students with disabilities that are served by (ASC) are performing as well and sometimes better than their peers without disabilities.” 10 Student Services Program Planning Annual Update Department Disabled Student Program and Services Date: May 8, 2013 Goals and Recommendations from Program Plan Goals / Recommendations from six-year plan In progress (i Goal Met nclude projected timeline) (identify source of funding) Comments (include any modifications to goals due to feedback, discussion and/or evaluation – refer to data when possible) Continue to strengthen coordination & communication between DSPS program components. maintain Meetings with all components (DSPS, ADPE, SC, LSP, Assistive Tech) continue 2x year. Meetings with DSPS, LSP and Assistive Tech continue 2x a month. Meetings between faculty in DSPS and LSP continue weekly. Update and improve DSPS website. X Budget cuts continue to restrict staff member’s time to improve the DSPS website, however, any legal changes/updates regarding disability compliance is maintained regularly. Updates to DSPS website due to the merging of DSPS and LSP have been completed. X Facilitate a flex week presentation on Universal Design both in the classroom (learning) as well as furniture and equipment used by students and staff in order to better influence college purchases. Continue to accommodate student needs and reduce duplication of services by relocating Stroke and Disabilities Learning Center to Allied Health Building. X This flex week presentation will take place Fall 2014. X SDLC has moved to main campus. Yoga, stretching and strengthening classes have moved under ADPE. Curriculum changes for other classes (communication, orientation, assessment and counseling) have been completed. 11 DSPS was moved to the Learning Resource Center and merged with the Learning Skills Program during the summer of 2012. X Continue to review, discuss and reallocate departmental budget in order to be more aligned with the college mission’s core services and student success. Ongoing Strengthen communication and compliance with Cabrillo staff and faculty around 508 compliance issues and DSPS services. 1. Create an online faculty survey to assess campus knowledge of DSPS services. 2. Initiate online faculty training on accommodating students with disabilities. X X We continue to review, discuss and reallocate department budget as necessary. Due to budget cuts the on-line survey was not completed—staff member lost position, however, staff continues to feel this is an important goal. Due to budget cuts on-line faculty training on accommodating students with disability was not completed—staff member lost position, however, staff continues to feel this is an important goal. New Goals and Recommendations since Last Program Plan Goal/Recommendation (include timeline) Cost Explanation/Evidence of Need (indicate how this need was assessed) Describe and discuss DSPS services and accommodations with faculty groups to facilitate understanding of program purpose. none Faculty requests from departments and programs to understand DSPS services and how to respond. Status (Comment on progress of new goals/recommendations listed in last annual update) 12 SLO/AUO Assessment Progress Students enrolled in DSPS will have the opportunity to discuss just how their particular disability could affect the student’s path to self-development and academic success at Cabrillo. SLO/AUO Assessment Results Core Competency, Program SLO/AUO Assessed Date of meeting where analysis / dialogue took place. Priorities identified for program as a result of assessment. Example: Department Meeting on 00/00/2012 Students qualified for DSPS will use data gathered by the department to improve their knowledge of services provided by DSPS and the College as a whole. May 28, 2013 DSPS will continue to use the pre and post tests given at the beginning and close of the initial counseling session. Our department will then use the data gathered to help improve the students’ knowledge of services provided by DSPS. This procedure will ultimately increase the students’ opportunity for success. 13