C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS TABLE OF CONTENTS Introduction ............................................................................................................................…. 1 Comprehensive Development Plan ............................................................................................. 3 Activity Objectives .................................................................................................................... 20 Implementation Strategy and Timetable .................................................................................... 25 Key Personnel ............................................................................................................................ 37 Project Management Plan .......................................................................................................... 39 Evaluation Plan .......................................................................................................................... 40 Budget …………………………………………………………………………………………45 Project Design .............................................................................................................................48 Absolute Priority .......................................................................................................................50 Competitive Preference Priority 1 ...........................................................................................51 Competitive Preference Priority 2 ...........................................................................................54 CABRILLO COLLEGE APTOS, CA C LOSING THE C OMPLETION G AP FOR INTRODUCTION TO H ISPANIC AND L OW -I NCOME STUDENTS CABRILLO COLLEGE Cabrillo College is a public, comprehensive two-year Hispanic-Serving Institution located in Aptos, California, in Santa Cruz County (pop. 266,766). Established in 1959 and located on the north central coast of California (79 miles south of San Francisco), the College offers associate degree programs for transfer to area universities and certificates and degrees for Career and Technical Education (CTE) programs. During Fall 2014, the College enrolled 13,354 students at the main campus in Aptos and the Watsonville Center, 13 miles to the south. Students from the Watsonville service area (81% Hispanic) enroll at both the Aptos main campus and the Watsonville Center. In the last five years, the Hispanic student enrollment has increased over 10 percentage points, from 26.0 percent to 38.4 percent, with a Fall 2014 Hispanic enrollment of 5,128. (Source: Cabrillo College Planning and Research Office, PRO, 2015) High-Need Hispanic and Low-Income Students: One-third (33%) of the Santa Cruz population is Hispanic with a far majority (81 percent) living in Watsonville (pop. 50,269). Among the 40,000 secondary school students enrolled in Santa Cruz County, 54.8 percent were Hispanic and 37.3 percent were White, Non-Hispanic (www.ed-data.k12.ca.us). Watsonville is home to thousands of immigrant and first-generation Mexican farm workers who harvest the fruits and vegetable fields of the Pajaro Valley. This agricultural region is culturally and ethnically diverse but characterized by a much lower socio-economic status compared to the rest of Santa Cruz County. In the Pajaro Valley there are migrant labor camps and extreme poverty as bad as before Cesar Chavez and the United Farmers Workers brought much needed reform in the 1960s (Center for Farmworker Families, fact sheet, web accessed 2015). Individual per capita income for Santa Cruz County ($32,102) is twice as high as for Watsonville ($16,000); half of all families with children under 18 are low-income and a quarter CABRILLO COLLEGE APTOS, CA 1 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS of residents live in poverty. For Santa Cruz County, the total number of working age people living below the federal poverty standard increased by six percentage points within five years. (Data Source: Santa Cruz County Community Assessment Project 2013 Report – CAP, most recent report). The College, both the Aptos campus and the Watsonville Center, draws students from these struggling communities. A related socio-economic indicator is educational attainment. Among Watsonville residents, just 51.7 percent have a high school credential or higher compared to 82 percent statewide and 86 percent nationwide. Only 10.1 percent of Watsonville’s adults (25 years+) holds a bachelor’s degree or higher compared to 31 percent statewide and 29 percent nationwide. Given the low socio-economic status of the service area, it is no surprise that Cabrillo College enrolls a high percentage of first-generation college (33.7 percent All/6,130; 47.2 percent Hispanic/6,589), non-traditional aged (40.6 percent/5,558) and low-income (58.7 percent All/8,038; 73.7 percent Hispanic/4,855) first-entering students (Cabrillo College Planning and Research Office, PRO, 2013-2014 data). Completion Culture Challenge: Cabrillo College is a key player in Santa Cruz County providing access to quality postsecondary education. Yet, the College is challenged to ensure Hispanic and other low-income students have equitable and accessible learning experiences and the support needed for them to succeed and persist in college. Cabrillo College has adopted the paradigm shift to learning that is “always on” for high-need students (Secretary of Education, Transforming American Education, 2010) and the Institute of Higher Education Policy “Completion Culture Challenge” recommendation to prioritize student success, eliminate gaps, target students with the most need and use data to drive completion efforts (Institute of Higher Education Policy, IHEP, “Supporting Postsecondary Student Success, November, 2014). CABRILLO COLLEGE APTOS, CA 2 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS 1. COMPREHENSIVE DEVELOPMENT PLAN (CDP) Analysis Process Involved Major Constituencies of the Institution Cabrillo College has a mandate to implement the Student Success Initiative (California Student Success Act of 2012). The Cabrillo College Student Success Steering Committee was appointed to guide the implementation of the initiative with an emphasis on closing the success gap. Institutional analysis included the 2013 College Accreditation Self-Study and the 2014 Accrediting Commission for Community and Junior Colleges (ACCJC) Report as well as surveys and assessments administered to key stakeholders (students, administrators, support staff and faculty) for input to determine key strengths, weaknesses, challenges and opportunities for the College. Faculty assessed current technology resources and communicated their interest in new learning strategies. Managers and program chairs assessed the capabilities of the IT infrastructures to support student success, modeled on national higher education survey instruments. The following table summarizes the extent of recent institutional analyses and campus-wide buy-in among key constituents. INSTITUTIONAL ANALYSES RELEVANT TO THE TITLE V ACTIVITY 2011 2011 2012 2012 2013 2013 2013 2013 2014 The Transfer Velocity Project Completion and Momentum by Ethnicity College Accreditation Stakeholders Survey (Faculty, Staff, Admin.) College Information Technology Plan 2014 2014 2014 College Data Access Assessment College Technology Plan Update College Faculty Technology Survey 2014 College Strategic Plan & College Educational Master Plan College Institutional Self-Study and Accreditation Report and Documents Cabrillo College Student Scorecard 2014 College Planning and Advising Assessment College Managers/Program Chairs Technology Survey College Student Technology Survey Santa Cruz County Community Assessment Project (CAP) data Cabrillo College Fact Book 2015 2014 2014 2015 CABRILLO COLLEGE Accrediting Commission for Community and Junior Colleges Accreditation Report College Transfer Course Success & Graduation/Transfer Institutional Profile data 2013-14 APTOS, CA 3 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS A primary source for service area data came from the Santa Cruz County Community Assessment Project (CAP) 2013 report – a comprehensive research study of the socio-economic status of residents and identification of community goals from educational attainment to environmental sustainability. The analysis was also informed by College Career and Technical programs business/industry advisory groups, which guide program development and quality tied to service area needs. ACADEMIC PROGRAMS S TRENGTHS – Academic Programs Access to Certificate and Transfer Pathways: The College has an open admissions policy with a strong Basic Skills (developmental education) curriculum for academically underprepared students who would otherwise be shut out of the higher education pipeline. The College offers both Career and Technical certificates/associate degrees (24) and transferable associate degrees (57), including 19 approved Associate Degrees for Transfer, which guarantee admission into the California State University system. The College has course-to-course and major articulation with the 34 public universities in California, as well as with 30 private 4-year colleges and universities. There is an active Transfer Center on campus. Access to Distance Education: To expand access at a distance, Cabrillo College offers online courses in every discipline via Blackboard course management and enrolled 6,752 students during 2013-2014. (Source: Cabrillo College Planning and Research Office (PRO); ACCJC Accreditation Report, 2014) Student Outcomes Drive Change: The College just received a five year renewed accreditation by the Accrediting Commission for Community and Junior Colleges (ACCJC, 2014 report). ACCJC places emphasis on developing Student Learning Outcomes (SLOs) college-wide. SLOs CABRILLO COLLEGE APTOS, CA 4 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS have been developed for all academic programs, including Distance Education. (Source: Accreditation Self-Study 2013; ACCJC Report 2014) Responsive to Academically Underprepared Students: The STARS (Students Transitioning in Academics and Reaching Success) program was a finalist for the Excelencia In Education! “What Works” project in 2014. The College provides adult education courses for Hispanic English Learners at the Watsonville Center and ESL courses for first entering students. Qualified, Ethnically Diverse Faculty: Cabrillo College has almost a quarter minority fulltime faculty (15 percent being Hispanic). Among faculty, 90 percent hold a master’s degree or higher. A faculty survey administered for the Cabrillo College Accreditation Self-Study 2013 report indicated a majority believes the College delivers quality instruction. (Source: College Accreditation Team Report 2014; College Faculty and Student Data, Fall 2014) WEAKNESSES, CHALLENGES AND OPPORTUNITIES– Academic Programs While providing access to education and career pathways for students and having a qualified, dedicated faculty, Cabrillo College has a mandate by the California Community Colleges Board of Governors to move the needle up on student success. High-need students struggle to succeed in college transfer courses necessary to be admitted to California four-year colleges and universities. First-time entering students fail to persist from first year to second year, contributing to high student attrition. Among those who do re-enroll, far too many fail to persist to completion (being transfer-ready). Furthermore, there is a success equity gap for Hispanic and other low-income students. Key Problem #1: Low Academic Success for Transfer Courses. A major barrier to college persistence and timely completion for Cabrillo College students is a trend of low student success in general education or what California designates as “transfer” courses (transfer to four-year CABRILLO COLLEGE APTOS, CA 5 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS California institutions). Low course success is persistent and especially so for Hispanic students. The table below shows a static three-year success trend for Hispanics compared to all students. For the three-year average, there was a five percentage point gap for Hispanics who completed transfer courses with a C or higher (68 percent versus 73 percent). Furthermore, the most recent academic year 2013-2014 data for course level success by subject area reveal even more pronounced success gaps for Hispanic students. The four lowest success areas are math, business, history, and, science. The average success rate for these high-risk courses was 65.8 percent for all and was just 58 percent for Hispanics. TRANSFER COURSE SUCCESS 3-YR. TREND HISPANIC ALL EQUITY GAP 2013-2014 68% 73% 2012-2013 68% 72% 2011-2012 69% 73% Three Year Average 68% 73% HIGH RISK DISCIPLINES 2013-2014 HISPANIC ALL History 58% 64% Social Science 61% 70% English/Literature 69% 73% Science 60% 71% Math 48% 57% Business 52% 60% Source: Cabrillo College Planning and Research Office (PRO), 2015 Success Defined as Completing a Course with a C or higher 5 points 4 points 4 points 5 points EQUITY GAP 6 points 9 points 4 points 11 points 9 points 8 points Translated into numbers, the equity gap data are far more revealing. Among Hispanics in transfer courses, 7,539 did not complete courses with a C or higher in 2013-2014. For humanities (English and literature) courses, over 1,200 Hispanic students did not succeed. Progress toward completion is perilously delayed for these students – as they must re-take and succeed in the required transfer courses. Brent Cejda and Richard Hoover in Strategies for Faculty-Student Engagement: How Community College Faculty Engage Latino Students, Journal of College Student Retention, (Vol. 12, 135-153, 2010-2011) identified these three best practices specific to improving Hispanic CABRILLO COLLEGE APTOS, CA 6 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS student success: (1) emphasize active learning strategies and incorporate collaborative learning; (2) connect class materials to personal, work, or real-life experiences and encourage students to share their experiences in class presentations and discussion; and, (3) provide frequent formative feedback in a constructive and encouraging manner. Contributing to the problem of low academic success for Cabrillo College high-need Hispanic and low-income students are these two key institutional weaknesses: 1. Current Instructional Strategies Limit How, When and Where Learning Happens: The new science of learning is powered by technology to better engage the learner and to allow both the student and the instructor to monitor progress during a course (formative feedback). A selfassessment instrument based on Technology Outlook for Community, Technical, and Junior Colleges 2013-2018: An NMC Horizon Project Sector Analysis was administered to faculty in 2014. When asked how often they utilized technology resources in teaching, a majority of surveyed Cabrillo College faculty (n= 813 respondents) chose Never for digital student sharing resources; for learning management software; learning analytics; and flexible designed classroom seating for engaged learning; 29 percent reported that they Never used active and collaborative learning practices supported by technology. Few faculty respondents (less than 20%) indicated Substantial knowledge of common technology instructional tools and practices. 2. Current Resources Do Not Support Adopting New Learning Strategies: Cabrillo College Faculty see two key challenges to adopting best practices allowing more engaged teaching and learning options: (1) lack of training and knowledge and (2) time to train/incorporate. The two top solutions cited by faculty were “variety of flexible technology trainings” and “additional equipment/funding/ resources” (Faculty Technology Assessment Survey, 2014.) A far majority of the 813 surveyed faculty (92 percent) strongly agreed/agreed with the statement: “I believe CABRILLO COLLEGE APTOS, CA 7 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS technology literacy and use are skills higher education should promise.” Furthermore, a majority of surveyed faculty (75 percent) indicated “Yes” when asked if they were interested in receiving training in successful practices for integrating technology. While Cabrillo College instructors are clearly experts in their fields, many received their graduate degrees decades ago. A majority of faculty survey respondents reported their age being between 41-60. Thus, expecting faculty to have substantial knowledge about new academic technologies and learning pedagogies is not realistic. Nor is it realistic to ask them to adopt 21st century technologies without updated resources and training. The following excerpts are observations by Cabrillo College faculty, further highlighting challenges for faculty in adopting new teaching and learning strategies: FACULTY TECHNOLOGY SURVEY OBSERVATIONS (CABRILLO COLLEGE, 2014) - “The volume of technologies available for delivering instruction has exploded; keeping up with the tools for delivering instruction exclusively online is one challenge, and making effective use of instructional technologies within campus computer labs is another. Knowing when to use the right tools for the right outcomes is a third challenge. And assessing where students are in their technology skills (determining then what technologies they already know that can be capitalized upon) is a final challenge.” - “Not familiar with the new technology. Also, there is a lot of work outside the classroom making videos, and setting up the class using technology. Provide more workshops during Flex Week [faculty development] that are technology based. Having someone who has used the technology within my discipline lead a workshop.” - “There are so many technologies that I need proper training to get the most out of what I am using. I typically get training one-size fits all and I am beyond the basics so the training is of little help. Also need to see what use would be made of tracking successes to know what I should be doing.” Key Problem #2: Low Student Persistence and Timely Completion. For all students, the first year to second persistence for first-time, full-time students since 2011-2012 has dropped five percentage points (from 70 percent to 62.7 percent for All and 65.9 percent for Hispanics, 20132014). Fewer first-entering Hispanics enroll full time (47.7 percent); this explains why the CABRILLO COLLEGE APTOS, CA 8 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS retention rate of 65.9 percent is slightly higher than for all students. Some of these students stop out because academic unpreparedness, personal issues, finances or time constraints become too overwhelming. For those who do persist, timely completion of transferrable credits for an associate degree is extremely low. This is unfortunate in itself and more so considering that the California State University system guarantees a community college student admission if a prescribed sequence of courses (Associate Degree for Transfer) is completed. Yet, among Cabrillo College first time, full time degree/certificate-seeking students who entered in 2010, just 19.0 percent were transfer-ready within three years (passed transfer level math and English with a C or better, completed 60+ transferable units and maintained a 2.0 GPA). The percentage of Hispanic students who were transfer-ready was lower at 13.5 percent. (Cabrillo College PRO, 2015). Clearly, those most at risk of not succeeding are Hispanic students. The 2011 Transfer Velocity Project study found that Hispanic students are the group with the second-highest risk for transfer. The 2011 Completion and Momentum by Ethnic Group study showed that Hispanics are the group least likely at Cabrillo to transfer within six years (20 percent). This continues to be the case for a cohort tracked for six years through to 2012-2013 reported in The California Community Colleges Student Success Scorecard (2014) which showed that overall, only 37 percent of the cohort graduated or transferred within six years. For Hispanic students, just onethird at Cabrillo College completed a certificate or degree within six years compared to over onehalf of White, Not Hispanic students. The momentum is not sustained as the data also show overall time to completion is far too long and that even among those who complete within the six-year timeframe, a very low percent are Hispanic. Similarly, for completion of at least 30 units, the College is slightly below CABRILLO COLLEGE APTOS, CA 9 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS the State and Hispanics lag behind White, Not Hispanics—61 percent versus 69 percent— (California Student Success Scorecard 2014). Weakness Contributing to Low Persistence and Timely Completion: A key weakness contributing to low percentages of first-entering students who are transfer-ready within three years is limited flexibility in accessing required courses. Students who attend part-time may take six to eight years to complete transfer requirements. They lose momentum and continuity in their studies. Almost half of first entering Hispanic students (47.7%) enrolled part-time during Fall 2014. Students attend part-time because of work and family commitments that often conflict with going to college, especially for nontraditional-aged Hispanic and low-income students. Traditional face-to-face designed courses do not meet the need for flexibility, especially those with time and financial constraints. Attending classes Monday, Wednesday, Friday or Tuesday and Thursday for 16 weeks limit when and where learning happens for students. They are 100% commuters and four out of ten students are nontraditional-aged. Without access to courses with the option of reduced seat time, students with time and financial constraints (58.7 percent low-income) are likely to enroll part-time. Consequently, their progress toward degree completion and transfer is delayed. “While online courses are available to students, not everyone is comfortable taking (or prepared to take) courses fully online. Hybrid courses allow for face-to-face interaction with the instructor and other students” - Dr. Rachel Mayo, Dean of Education Centers and Distance Education (email communication Spring 2015) Opportunities: Significantly, educational technology can facilitate new structures of learning— for engaged, continuous learning experiences and for more flexible options such as reduced seat time that would allow students to attend full-time. A majority of Cabrillo College students have CABRILLO COLLEGE APTOS, CA 10 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS laptops and access to the Internet and 90% have smartphones (Spring 2014 Student Technology Survey). They are well-positioned for always on and accessible transfer-track studies. INSTITUTIONAL MANAGEMENT S TRENGTHS – Institutional Management Strengths—Leadership at the Top – High Confidence: The ACCJC team reported a high level of confidence in Dr. Laurel Jones, President and Superintendent, being able “to ensure the College has on-going (1) a collegial process that sets values, goals, and priorities; (2) evaluation and planning that rely on high quality research and analysis on external and internal conditions; (3) educational planning that is integrated with resource planning and distribution to achieve student learning outcomes; and, (4) procedures that evaluate overall institutional planning and implementation efforts.” Source: ACCJC Report, 2014. Smart IT Infrastructures To Support Success. A recent Virtual Desktop Infrastructure (VDI) project at the College saves significant costs and increases productivity for IT staff and end-users across campus. (Source: Cabrillo College Technology Plan update, 2014) Access to Technology in Learning Support Centers: The Computer Technology Centers (CTC) at both the Aptos campus and the Watsonville Center provide access and support for academic computing to all enrolled students. The Integrated Learning Center at the Watsonville Center also provides computers and tutoring for students (majority Hispanic). (Source:(College Self-Study 2013; ACCJC Report, 2014) Information Technology Services: All faculty, staff and students have access to the following information technology services: the campus Enterprise Resource Planning (ERP) data system (Ellucian Colleague), WebAdvisor, e-mail (Correo), a curriculum database (CurricUnet), online faculty/staff directory (Salsa), Google Apps (docs, calendar and sites), course management CABRILLO COLLEGE APTOS, CA 11 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS system (Blackboard Learn), and telecommunication and wireless access. (Source: College SelfStudy 2013; ACCJC Report, 2014; College Technology Plan 2014) WEAKNESSES, CHALLENGES AND OPPORTUNITIES – Institutional Management “According to a 2015 Bill and Melinda Gates survey, students often fail to complete their degree because they feel overwhelmed, overextended, underfunded, and underprepared” (The Gateway to Student Centricity, Oracle whitepaper, 2015). A broader and deeper reach to large numbers of high-need students who struggle with staying on track to completion depends on their accessing multiple communication touch points as they navigate their way through college. The following Institutional Management key weaknesses (resources) have been identified within the context of the challenge of college completion for high-need Hispanic and low-income students: Key Problem #1: Access to College Information for Students Is Difficult and Inefficient: Student access to institutional information and processes via the College website is an important criterion for measuring institutional effectiveness and correlated to student success. While community colleges all over the US consider having a single point of entry Web Portal a given – a priority even, Cabrillo College has still to develop fully a student web Portal. This is just the tip of the IT iceberg. The College’s Datatel Colleague ERP can accommodate add-on modules that will make support services and learner data analytics possible and will improve efficiencies (time, personnel and costs). The College recently acquired the Ellucian Student Planning module, but its optimal value and use are reduced without a single access, integrative portal and the required SQL servers. The Cabrillo College Information Technology office conducted a selfassessment based on the national survey instrument, Technology (IT) Infrastructure Assessment, conducted by The Campus Computing Project. Common IT capabilities for community colleges CABRILLO COLLEGE APTOS, CA 12 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS were rated on a scale from 1 = Poor to 7 = Excellent. The lowest capabilities for Cabrillo College were digital dashboards/ERP analytics; learner analytics (course level); campus website services/ student portal; and, research computing. (Source: College Technology (IT) Infrastructure Assessment, 2014) The 2014 Cabrillo College Student Technology Survey results showed only about onethird of respondents found information on the website easy to find and information about courses satisfactory. For a 100% commuting student body, students should be able to easily access and navigate critical college information and processes on the College web. Studies point to the value of not just providing academic support but also addressing non-cognitive issues via multiple communication channels and touch points. “Inadequate engagement and belonging equates to low intrinsic interest, lack of career opportunities (degree utility), factors that may lead to high attrition rates for Latino students” (Impact of Non-Cognitive Behaviors on Student Engagement for Latino Male Students Attending a Designated 2-year HSIs, whitepaper, San Diego State University, 2013). Key Problem #2: Current Classroom Resources Limit Student Learning Options: Several faculty survey respondents commented about the low-tech condition of classrooms. A recent classroom inventory (Spring 2014) reported a total of 205 instructional classrooms across campuses with 40 percent designated as “Not Smart” and 60 percent as “Basic Smart.” In reality, the basic Smart classrooms are not that “smart”—not by today’s standard for academic technologies in higher education. These instructor-centric classrooms have pull down screens, televisions on mobile carts with video recorders and student seating facing the lectern. While lecturing is critical for conveying and explaining key concepts, lecture alone limits student learning to “hearing” without the option of learning by seeing and learning by doing. The CABRILLO COLLEGE APTOS, CA 13 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS Blackboard Learning Management System is available to all faculty, but this tool, extending learning beyond the classroom, is not fully utilized for on-campus instruction. Key Problem #3: Current IT and Personnel Resources Do Not Adequately Support Formative and Summative Student Assessments: The key obstacles to building a commitment to student success data, and particularly disaggregating Hispanic and other low-income student data, are numerous: reporting requirements weigh heavily on colleges; IR and IT functions are not widely visible or understood; silos between IR and IT and academic departments complicate coordination; making data accessible to a broad audience is difficult; and concerns about data integrity inhibit widespread use (Achieving the Dream Cutting Edge Series: Building Institutional Capacity for Data-Informed Decision-Making, 2012). Assessing the current data capabilities to drive student success, the College IT Office rated nine common criteria for frequent, reliable and accessible use of student data for support staff and faculty. Six of the nine criteria were rated Not Very Well Met (generate data at the program and services level; disaggregate student data; track cohorts correlated to advising services; user-friendly and accessible data at the program and instructor level; support automated add-on modules; adequate staff for maintaining automated databases and reports (College Database Access and Capabilities Assessment, Program Chairs and Administrators, 2014). A high ratio of student to full-time professional advisors (1:1,000) means face-to-face, individualized student support for high-need students is not logistically possible. The College provides basic support services, but they are voluntary on the student’s part. Current resources, such as academic tutoring specific to transfer courses, are simply inadequate. In total, the College enrolls over 13,000 students and provides 144 tutors at different small learning centers at Aptos and Watsonville, but this includes basic skills tutoring as well as transfer course tutoring. CABRILLO COLLEGE APTOS, CA 14 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS Opportunities: Providing ease of access to centralized student information and leveraging new technologies to scale up students’ engaging/interacting with College support staff and faculty present promising opportunities for improving Hispanic and other low-income student success. FISCAL STABILITY S TRENGTHS – Fiscal Stability The integration of financial resource planning with institutional planning at Cabrillo College takes place at all levels of program planning and the various programs systematically assess the effective use of financial resources and use the results to improve effectiveness. The College has maintained a substantial unrestricted general fund balance in the past, though at the end of fiscal year 2011-2012, there was a planned decrease in the ending balance. Even with the planned drawdown to bridge funding shortfalls, the College maintains a fund balance greater than 21 percent of total expenses. (Source: College VP of Finances, 2015) WEAKNESSES, CHALLENGES AND OPPORTUNITIES – Fiscal Stability For California Community Colleges, much fiscal ground has been lost due to the recession and the consequential state-implemented budget cuts of over $1.2 billion between 2008-2009 and 2011-2012, compounded by nearly $1 billion in delayed payments from the State. Access to college for over 500,000 students – 17 percent of total enrollment – was eliminated through budget cuts (Community College League of California, 2014-2015 Budget Points). For Cabrillo College, this meant reduced number of classes, leading to reduced enrollments and reduced expenditures for support staff and infrastructure upgrades. Consequently, Full-Time Equivalent Student (FTES) enrollments dropped from 6,154 for Fall 2008 to 4,998 for Fall 2014. This resulted in $5,405,456 less revenue for just the Fall 2014 term (Cabrillo College Planning and Research Office, 2015). Furthermore, when first entering CABRILLO COLLEGE APTOS, CA 15 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS students fail to persist to the second year, the College loses enrollment revenue due to attrition (35 percent of students do not return the second year). The estimated revenue loss because of first-time, full-time student attrition is calculated at about $8 million annually. Opportunities: Budget reductions compromise the College’s ability to move forward with building smart IT infrastructures to support always on student support and increased accessibility to transfer degree programs. Reduced first-entering student attrition and increased access to programs of study so more students enroll in more courses would help offset future budget cuts. a. Institutional Goals Based On Analysis Outcomes The following table identifies the Cabrillo College institutional goals relevant to the Title V Activity and the relationship to the preceding Comprehensive Development Plan analysis. (A) INSTITUTIONAL GOALS SUPPORTED BY CDP ANALYSIS → INSTITUTIONAL GOALS KEY ANALYSIS OUTCOMES SUMMARY ACADEMIC PROGRAMS INSTITUTIONAL GOALS 1. Increase transfer course success by adopting new learning strategies. 2. Increase access to transfer programs of study. § Low success in transfer courses (one-third to one-half not succeeding) § Low first year to second year persistence § Low college completion within three-years (transferready) § Current training does not meet faculty needs § Limited options for how, when where learning happens contributes to part-time enrollment and delayed progress for students 3. Increase student timely degree completion via new, innovative resources. § Low-tech classroom resources and traditional seating limits learning options § Limited IT infrastructure to support technologies for identifying and providing services to high-need students § Low data-use at the course and program levels § Inadequate student access to critical student information and support INSTITUTIONAL MANAGEMENT INSTITUTIONAL GOAL FISCAL STABILITY INSTITUTIONAL GOAL 4. Reduce loss of enrollment revenue by increasing first entering student persistence. § FTES enrollment reimbursement dropped each year since 2008 § Lost ground because of California economic recession and state funding cuts § Estimated revenue loss because of first-time, full-time student attrition calculated at about $8 million annually. CABRILLO COLLEGE APTOS, CA 16 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS b. Measurable Objectives Related to Each Goal and Timeframe The institutional student success objectives (meeting the completion challenge) support all the related institutional goals. Each objective is measurable in relation to baseline data. Note: The following table presents “institutional” global objectives, which are different from annual Activity pilot objectives presented later in the Activity Objectives section. (B) INSTITUTIONAL GOALS HAVE MEASURABLE OBJECTIVES → ACADEMIC PROGRAMS INSTITUTIONAL GOALS INSTITUTIONAL GOALS 1. Increase transfer course success by adopting new learning strategies. INSTITUTIONAL OBJECTIVES + TIMEFRAME Academic Program Objective: By 2020, increase the average success rate in high-risk transfer courses to at least 75% for all. (Baseline: AY 2013-2014 = 65.8% All) 2. Increase access to transfer programs of study. Academic Program Objective: By 2020, increase the number of high quality Associate Degree for Transfer hybrid courses by 50% or more. (Baseline: Fall 2014 = 37 hybrid courses) INSTITUTIONAL MANAGEMENT INSTITUTIONAL GOAL 3. Increase student timely degree completion via new, innovative resources. Institutional Management Objective: By 2020, increase percent of first time full time students who are transfer-ready within 150% of time to at least 30%. (Baseline: 2010 cohort =19% for all and 13.5% Hispanic) FISCAL STABILITY INSTITUTIONAL GOAL 4. Reduce loss of enrollment revenue by increasing first entering student persistence. Fiscal Stability Objective: By Fall 2020, reduce first entering, full-time student attrition by at least ten percentage points, resulting in increased revenue. (Baseline: F2013 to F2014 = 35%) c. Methods and resources to institutionalize practices The Title V Activity practices to be developed are (1) Individualized, TechnologyPowered Student Support and (2) Engaging Learning Strategies + Hybrid Option for the Transfer Curriculum. Cabrillo College will institutionalize practices resulting from redesigning courses as engaged and hybrid to support reduced time to completing the Associate Degree for Transfer and from new, innovative resources to support success and persistence toward completion. CABRILLO COLLEGE APTOS, CA 17 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS 1. INDIVIDUALIZED, TECHNOLOGY-POWERED STUDENT SUPPORT The College IT Director and Technology Planning Committee will refine/modify the interventions as needed after each pilot of services with different student populations. The positions for the Student Support Specialist and Peer Student Coaches will be retained to continue services and will become part of the student services operating budget, authorized by the VP for Student Support. The Student Support Specialist will continue to bridge the College IT and support services for targeted student populations. The salary and fringe for this position gradually will be absorbed by the College beginning in Year Three. Any future technology upgrades or maintenance costs will be identified and integrated in the College Technology budget, authorized by the VP of Administrative Services. Costs savings as a result of more efficient IT infrastructure is estimated at 25 percent over baseline year 2014. Post-grant costs include the retained position salary/fringe after gradual absorption Y3-Y5 ($54,380), peer coaching stipends ($23,635) and IT Infrastructure upgrades and maintenance for the Web Portal (estimated at $20,000). Total = $98,015 to be offset by revenue gains with lower attrition. 2. ENGAGING LEARNING STRATEGIES + HYBRID OPTION FOR THE TRANSFER CURRICULUM Beginning Fall 2017, course pilot data (student success outcomes) will be reviewed and assessed by each academic program chair and led by the Activity Director to determine what refinements may be necessary. By Fall 2020, the College will institutionalize Teaching and Learning Center faculty training and resources specifically designed to support new learner strategies and hybrid designed courses. The VP of Instruction will make final authorization for both. Results of the Faculty Data Dashboard beta testing led by the Data Specialist will be reviewed and assessed based on reliability, accessibility and relevance to tracking student outcomes and allowing in-course analytics to influence teaching strategies. New classroom CABRILLO COLLEGE APTOS, CA 18 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS resources (physical and technological) will be supported by the College IT and the Facilities general operating budgets as renovations/equipping are completed, authorized by the Director of IT and the Director of Facilities Planning and Plant Operations Director. The College will institutionalize the position of the Data Specialist beginning in Y3 absorbing a portion of the salary and fringe. Post-grant costs include the retained position salary/fringe after gradual absorption Y3-Y5 ($64,380) to become part of the IR and IT operating budgets, authorized by the Director of IT and classroom and support centers resources at 20% of costs for maintenance/upgrades at $30,142. Total = $94,522 to be offset by increased full-time enrollment revenue with the hybrid flexible time option. Operational Funds to Support Continued Practices: The total estimated post-grant cost is approximately $193,000 and will be offset by reducing student attrition and increasing full-time enrollments. With at least 150 first entering, full-time students retained from the first year to the second (150 x $4,676 FTES enrollment revenue), the revenue gained would be $701,400. (D.) FIVE-YEAR PLAN TO IMPROVE SERVICES TO HISPANIC & LOW-INCOME STUDENTS Cabrillo College is committed to closing the equity gap for Hispanic and low-Income students in support of California Student Success Initiative. The following plan identifies key outcomes and key actions to achieve those outcomes within a five-year timeframe: FIVE YEAR PLAN TO IMPROVE SERVICES TO HISPANIC & OTHER LOW-INCOME STUDENTS KEY OUTCOMES KEY ACTIONS TO ACHIEVE OUTCOMES Implement innovative, technologypowered teaching and learning strategies to increase Hispanic student academic success. - Integrate best practices options for learning strategies in low success courses in all departments/divisions across campus (i.e., engaged/tech-enabled). Timeframe: by 2020 Improve learning resources – physical and technological – to support best practices learning strategies at the Watsonville and Aptos campuses. - Redesign and equip learning spaces to more productively and successfully engage students in learning as a strategy to close the success gap. - Individualize success via new learner analytics technologies. Timeframe: by 2019 CABRILLO COLLEGE APTOS, CA 19 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS Increase progress to completion (transfer-ready) through greater accessibility to programs of study. - Convert transfer face-to-face courses to the hybrid format (reduced seat time) to support reduced time to complete a program of study – critical to Hispanic and low-income students with family and work commitments. Timeframe: by 2017 Provide better access to critical college information and processes necessary for Hispanic and other lowincome student persistence and college completion. - Develop a student web portal and upgrade the IT infrastructure to support automated services to students. - Continue efforts to recruit Hispanic student support staff; advertise staff positions in Hispanic professional journals and post on Hispanic education listserves. Timeframe: by 2015 and ongoing Invest in smart IT infrastructure and technologies to support access to and use of Hispanic student outcomes data for staff and faculty. - Invest in upgrading the IT infrastructure to ensure reliable and cost savings access to academic and support technologies for faculty, students and staff. - Invest in high efficiency technologies to track student outcomes for at-risk Hispanic and other low-income students. Timeframe: 2015-2020 2. ACTIVITY OBJECTIVES The Title V Activity has two interrelated foci: (1) Individualized, Technology-Powered Student Support and (2) Engaging Learning Strategies + Hybrid Option for the Transfer Curriculum. Preceding the annual Activity Objectives table is a narrative explaining how the objectives support both the problems (weaknesses and challenges analysis) and the institutional goals for academic programs, institutional management and fiscal stability. ACTIVITY OBJECTIVES ADDRESS PROBLEMS AND SUPPORT INSTITUTIONAL GOALS • The Academic Programs Goals “Increase transfer course success by adopting new learning strategies” and “Increase access to transfer programs of study” are supported by the Activity Objectives pilots of courses redesigned as engaged (active/collaborative/ technologyenabled and as hybrid Y3-5) with integrated learner analytics. Each year prior to the pilots, faculty will receive training and will redesign transfer courses. The following year the redesigned courses will be piloted (Math in Y3; Science/Social Science in Y4; Humanities/Business in Y5). Another key activity is integrating data-use at the course level. CABRILLO COLLEGE APTOS, CA 20 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS Thus, faculty will receive training in using the data dashboard (Math in Y2; Science/Social Science in Y3; Humanities Y4; Business Y5). Addresses Problems: The hybrid course pilot objectives address the problems of low course success in transfer courses and limited options for how, when and where learning occurs. Contributing factors are instructional strategies and classroom environments limiting learning options for students and low use of data (learner analytics) to drive and individualize academic success. • The Institutional Management Goal “Increase student timely degree completion via new, innovative resources” is supported by the Activity Objectives for developing a student web portal to support new e-Services (Y1) followed by pilots of support services (Ellucian Student Planning module + student peer coaching) for different target populations each year (First Year Learning Communities cohort at Aptos Y2; First Generation Hispanic cohort at Aptos Y3; First Year Learning Communities cohort at Watsonville Y4; First Generation Hispanic cohort at Watsonville Y5). Addresses Problems: The objectives address the problems of low first year to second year persistence; low transfer-readiness within three-years; Hispanic success gap for persistence and completion; limited IT infrastructure to support individualized, technologypowered services specific to high-need students; low student satisfaction with resources for accessing college information and processes. • The Fiscal Stability Goal “Reduce loss of enrollment revenue by increasing first entering student persistence” is supported by the Activity Objectives (course success and persistence) for pilots of new e-services + peer student coaching and for pilots of courses designed as engaged and hybrid with integrated data-use. Addresses Problems: All objectives address the problem of revenue loss when high-need students fail to persist fall to fall and succeed in transfer track studies. CABRILLO COLLEGE APTOS, CA 21 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS The annual Activity Objectives (in the table below) propose outcome targets for pilots of courses integrating new learning technologies and converted to the hybrid format as well as pilots of new student support services. Each Activity Objective proposes targets in relation to baselines cited in the preceding institutional analysis or have pre- and post-testing comparative measures. Performance Indicators are the short-term steps toward meeting a specific annual Activity Objective, thus they have measurable targets. Important Consideration: The annual objectives have measurable targets for the pilots of new activities/interventions conducted each year. The proposed targets are realistic given the oneyear pilot timeframe. Key five-year summative objectives are proposed in Year Five. Note: Outputs are presented in the Implementation Timetables in the Rationale of Implementation section and Project Design section. Activity Objectives present Outcomes only. ACTIVITY OBJECTIVES PROJECT YEAR ONE (Oct. 1, 2015 to Sept. 30, 2016) ACTIVITY OBJECTIVES - Y1 PERFORMANCE INDICATORS (PI) Increased IT Infrastructure capabilities a. By March 2016, at least 80% of the beta-testing 1. By July 2016, at least 95% of the upgraded results for accessing e-Services via the new Web IT infrastructure supports new e-Services. Portal are successful. [Baseline: Multiple beta-tests results] b. By July 2016, at least 90% of the beta-testing Success and persistence outcomes begin in Y2 results for utilizing the Ellucian Student Planning module and Course Signals model are successful. PROJECT YEAR TWO (Oct. 1, 2016 to Sept. 30 2017) ACTIVITY OBJECTIVES - Y2 PERFORMANCE INDICATORS (PI) Increased Access to Support Services 1a. By January 2017, at least 90% of FY Learning FY LC Aptos Campus Pilot Outcomes Communities students create an individual 1. By Fall 2017, the persistence rate for the FY education plan using the Ellucian Student Learning Communities cohort at Aptos Planning module. participating in pilots of new e-Services is at 1b. By August 2017, at least 75% of FY Learning least 5 percentage points higher than the Communities pilot students who enrolled Fall overall institutional baseline for F20132016 return Fall 2017 or transfer. F2014 (65%). Increased Access to Hybrid Transfer Courses 2a. By March 2017, at least 90% of trained 2. By August 2017, increase access to transfer instructors increase knowledge of new learning courses designed as engaged + hybrid from strategies + quality hybrid design. baseline F2014 of 37 to 41 (transfer math) 2b. By April 2017, lead instructors complete at least 75% of the course redesign reflecting new strategies and quality hybrid design (4). CABRILLO COLLEGE APTOS, CA 22 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS Increased Data Use by Faculty 3a. By December 2016, at least 85% of transfer math 3. By May 2017, 95% of the transfer math faculty demonstrate competency in data dashboard faculty increase competencies in using use. learner analytics to drive course success 3b. By May 2017, at least 85% of transfer math measured by pre- and post-testing. faculty integrate data use in teaching. PROJECT YEAR THREE (Oct. 1, 2017 to Sept. 30 2018) ACTIVITY OBJECTIVES - Y3 PERFORMANCE INDICATORS (PI) Increased Access to Support Services - First 1a. By January 2017, at least 90% of First Gen/Hispanic Aptos Campus Pilot Outcomes Generation Hispanic students at Aptos campus 1. By Fall 2018, persistence for First create an individual education plan using Ellucian Generation Hispanic cohort at Aptos Student Planning module. campus in pilots of new e-Services is at 1b. By August 2018, at least 75% of pilot students least five percentage points higher than the who enrolled Fall 2017 return Fall 2018 or overall institutional baseline for F2013transfer. F2014 (65%). Math Transfer Courses Pilot Outcomes 2a. By mid-term Spring 2018, at least 70% of pilot 2. By August 2018, the Spring and Summer students are making satisfactory progress pilot transfer math hybrid courses success 2b. By mid-term Summer 2018, at 70% of pilot rate increases by five percentage points students are making satisfactory progress. (Baseline 2013-2014 average rate 57% for Satisfactory progress defined as having a C or higher All and 48% for Hispanics). average and completing all assignments. Increased Access to Hybrid Transfer Courses 3a. By March 2018, at least 90% of trained 3. By August 2018, increase access to transfer instructors increase knowledge of new learning courses designed as engaged + hybrid from strategies + quality hybrid design baseline 2014 of 41 to 48 (transfer science 3b. By April 2018, lead instructors complete at least and social science) 75% of the course redesign reflecting new strategies and quality hybrid design (7). Increased Data Use by Faculty 4a. By December 2017, at least 75% of science 4. By May 2018, 95% of the transfer science faculty demonstrate competency in data dashboard and social science faculty increase use. competencies in using learner analytics to 4b. By April 2018, at least 85% of science faculty drive course success measured by pre- and integrate data use in teaching. post-testing. PROJECT YEAR FOUR (Oct. 1, 2018 to Sept. 30 2019) ACTIVITY OBJECTIVES - Y4 Increased Access to Support Services - FY LC Watsonville Center Pilot Outcomes 1. By Fall 2019, the persistence rate for the FY LC cohort at Watsonville campus participating in pilots of new e-Services is at least five percentage points higher than the overall institutional baseline for F2013F2014 (65%). PERFORMANCE INDICATORS (PI) 1a. By Jan. 2019, at least 90% of FY LC pilot students at Watsonville campus create an individual education plan using Ellucian Student Planning module. 1b. By August 2019, at least 75% of first year pilot students who enrolled Fall 2018 return Fall 2019 or transfer. Science/Social Science Transfer Courses Transfer Courses Pilot Outcomes 2. For 2018-2019, the Spring and Summer pilot transfer science hybrid courses success rate increases by five percentage points (Baseline 2012-2013 rate of 71% for All and 60% for Hispanics). 2a. By mid-term Spring 2019, at least 70% of pilot students are making satisfactory progress 2b. By mid-term Summer 2019, at least 70% of pilot students are making satisfactory progress. Satisfactory progress defined as having a C or higher average and completing all assignments. CABRILLO COLLEGE APTOS, CA 23 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS Increased Access to Hybrid Transfer Courses 3. By August 2019, increase access to transfer courses designed as engaged + hybrid from baseline 2014 of 48 to 63. 3a. By March 2019, at least 90% of trained instructors increase knowledge of new learning strategies + quality hybrid design 3b. By April 2019, lead instructors complete at least 75% of the course redesign reflecting new strategies and quality hybrid design (15). Increased Data Use by Faculty 4a. By December 2018, at least 75% of humanities 4. By May 2019, at least 95% of the transfer faculty demonstrate competency in data dashboard humanities faculty increase competencies use. in using learner analytics to drive course 4b. By May 2019, at least 85% of humanities/social success measured by pre- and post-testing. science/business faculty integrate data use in teaching. PROJECT YEAR FIVE (Oct. 1, 2019 to Sept. 30 2020) ACTIVITY OBJECTIVES - Y5 PERFORMANCE INDICATORS (PI) Increased Support Services - First Gen. 1a. By Jan. 2020, at least 90% of First Generation Hispanic Watsonville Center Pilot Outcomes Hispanic students at Watsonville campus create an 1. By Fall 2020, persistence for First individual education plan using Ellucian Student Generation Hispanic cohort at Watsonville Planning module. campus participating in pilots of new e1b. By August 2020, at least 75% of first year pilot Services is at least five percentage points students who enrolled Fall 2019 return Fall 2020 higher than the overall institutional baseline or transfer. for F2013-F2014 (65%). Humanities/Business Transfer Courses Pilot 2a. By mid-term Spring 20120, at least 70% of pilot Outcomes students are making satisfactory progress 2. For 2019-2020, the Spring and Summer 2b. By mid-term Summer 2020, at least 70% of pilot pilot humanities/business hybrid courses students are making satisfactory progress. success rate increases by five percentage Satisfactory progress defined as having a C or higher points (Baseline 2013-2014 average rate of average and completing all assignments. 67% All; 60% Hispanic). Increased Data Use by Faculty 3a. By December 2019, at least 85% of business 3. By May 2020, at least 95% of the business faculty demonstrate competency in data dashboard faculty increase competencies in using use. learner analytics to drive course success 3b. By May 2020, at least 85% of social measured by pre- and post-testing. science/history/business faculty integrate data use in teaching. Academic Programs Five Year Objective For Academic Year 2019-2020, increase the average success rate in redesigned Associate Degree for Transfer courses for high-need students to at least 75%. (Baseline: AY 2013-2014 = 68.8% All) Institutional Management Five Year Objective For 2019-2020, increase percent of first time full time high-need students who are transfer ready within 150% of time to at least 30%. (Baseline: 2010 cohort - 19% All; 13.5 Hispanic) Fiscal Stability Five Year Objective By Fall 2020, reduce first entering high need student attrition by at least ten percentage points. (Baseline: F2013 to F2014 = 35%) CABRILLO COLLEGE APTOS, CA 24 C LOSING THE C OMPLETION G AP FOR H ISPANIC 3. IMPLEMENTATION STRATEGY AND L OW -I NCOME AND TIMETABLE STUDENTS The Cabrillo College Title V Activity is designed to meet key recommendations of the California Success Initiative with the goal of “closing achievement gaps” – particularly for Hispanic-Serving institutions. The California Community College Board of Governors Task Force identified key actions, many of which will be required. The following are those to be addressed by the Title V Activity: (1) students must develop an education plan; (2) education planning tools—technology applications to better guide students—should be developed; (3) students must declare a course of study by the time they complete 15 degree-applicable units or their third semester; and, (4) close the achievement gaps for disadvantaged groups using both student support and instructional strategies. The following rationale for the implementation is organized by the two Activity foci, followed by supporting studies and reports showcasing innovative interventions and systems adopted by leading institutions in the U.S and by exemplary Hispanic Serving community colleges. The Title V Program encourages applicants to choose interventions practiced at top universities with the rationale that all Hispanic and low-income students should have equal access to the best support systems, instructional strategies and resources. Five Year Sequence Strategy: The strategy for the timeframe (year) in which new activities will be developed and piloted is dictated by three considerations: (1) logistics, such as having the infrastructure in place first; (2) personnel and resources costs keeping within the maximum amount allowable each year; and, (3) designing and piloting individual interventions for specific target groups in different years to ensure evidence-based correlations can be determined between a specific isolated intervention and the related outcome. CABRILLO COLLEGE APTOS, CA 25 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS FOCUS: INDIVIDUALIZED, TECHNOLOGY-POWERED STUDENT SUPPORT To facilitate optimal student support for thousands of high need, majority minority commuter students at the Aptos and Watsonville campuses, a robust and powerful information technology infrastructure must be in place. Building on steps already taken (new Datatel Colleague system), the College will scale up the IT infrastructure so students have a robust Web Portal with easy, navigable single-point and secure access to college information and processes. The scaling up will require IT infrastructure upgrades and professional training for IT staff for optimal utilization for new capacities. Developing the student Web Portal will occur in the first year to support the subsequent years of implementing web-based student support combined with student peer mentoring (coaching) for different target populations at the Aptos campus and Watsonville Center. After the IT infrastructure has been developed, a Student Support Specialist will direct the implementation of the current Ellucian Student Planning module and student peer coaching for different Hispanic and low-income student populations: (1) a pilot treatment group of students participating in the College’s existing First Year Experience Learning Communities (atrisk, low-income students) at both campuses and (2) a pilot treatment group of first-generation college Hispanics at both campuses. By Year Three, a new service will be added—student peer coaching—for pilots of the Ellucian Student Planning module + individual mentoring for target student groups. The multiple small learning support centers at Aptos and Watsonville will have an area converted to accommodate technology-enabled group activities with student peer coaches. The peer coaches will be imbedded at the five centers (Tutoring, Math, STEM, Learning Resources and Integrated Learning centers). For example, student peer coaches embedded in the STEM CABRILLO COLLEGE APTOS, CA 26 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS support center will focus on STEM education planning assisting students with using the Ellucian Student Planning Module, “nudging” them to follow-through on their plans and seek College support resources when needed. Services should be developed “to establish and nurture a relationship between the student and the institution” (Burnett, D. J., 2002, Innovation in Student Services: Planning for Models Blending High Touch/High Tech. Ann Arbor, MI: Society for College and University Planning). Studies and Reports Supporting Technologies for the Engaged Student - Aspen Institute Winner, 2013, Walla Walla Community College, Washington, because of focused efforts, reported 54 percent of full-time WWCC students graduate or transfer within three years, compared to 40 percent of community college students nationally. The college utilized multiple student support technologies by staff and faculty, including an online portal with modules to guide student along each of the steps for degree completion. (Aspen Institute, College Excellence Programs, 2013) - At Century College (MN), their GPS LifePlan (Goals+Plans=Success) enables students to “make intentional connections with the college and gives them tools for success.” An independent evaluation found that with the integration of the GPS in student services, the fall to fall persistence rate increased from 60% to 64% after just one year of implementation. (Matter of Degrees, Promising Practices for Community Colleges, 2013) - Based on the Lumina Foundation research and support for innovative practices for colleges serving high need students, the following were considered forward-looking indicators: (1) Multiple and accessible touch points/ease of access and use: The solutions “go where students are,” using digital media and technologies that are already part of students’ lives, creating multiple touch points for education and counseling, and offering simple, engaging and CABRILLO COLLEGE APTOS, CA 27 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS responsive user experiences. (2) Streamlined and efficient: The solutions improve the collection, management, use and sharing/reporting of student data – thereby making the supports more timely and personalized.” (Lumina Foundation website, accessed 2014) - What Works Clearinghouse Research Study. The Bettinger and Baker intervention involved coaches contacting students via phone, email, text messages and social networking sites over the course of two semesters to identify strategies for overcoming barriers to academic success. Six months after random assignment, 63% of students in the intervention group were still enrolled, compared with 58% of those in the comparison group (Bettinger, E. P., & Baker, R., 2011, The effects of student coaching in college: An evaluation of a randomized experiment in student mentoring (Working Paper No. 16881) http://www.nber.org/papers/w16881.) FOCUS: ENGAGED LEARNING STRATEGIES + HYBRID OPTION FOR TRANSFER CURRICULUM The activity component to develop new instructional strategies is guided by best practices to promote greater engagement between faculty and Hispanic and other low-income students. The activities will focuses on developing and piloting “outside the box” learning options for students in transfer courses. Led by the Activity Coordinator, learning redesigned as engaged and hybrid aims to radically transform how, when and where learning occurs. Four traditionaldesigned classrooms will be converted to facilitate active/collaborative and technologyintegrated learning. The newly designed classroom spaces will have student seating to accommodate group activities with shared computer viewing screens for total immersion in rich multimedia content. Since transformed learning begins with faculty, the traditional teaching center with paperbased resources and a conference table will be upgraded to accommodate an “instructional design studio.” Faculty will have the necessary technology tools and training (incentives through CABRILLO COLLEGE APTOS, CA 28 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS stipends) to offer students more flexible, reduced seat-time options. A Faculty Instructional Design Studio in the College’s Teaching and Learning Center (TLC) will be developed where discipline-specific training, sharing and course redesign can occur for faculty. The Activity Coordinator, with support from the College TLC Director, will develop and deliver training and resources with an emphasis on engaging learning – including utilizing the Ellucian Course Signals module and iClickers (classroom response) for monitoring individual student progress and engagement during a course. Faculty will be trained to fully utilize Blackboard course management capabilities for learner-to-learner and learner-to-instructor connections beyond class time for the hybrid designed courses. Lead math (Year Two): science/social science (Year Three) and humanities and business (Year Four) faculty will receive training and design stipends. Transfer Courses Converted to Hybrid: The courses chosen to convert are those which will enable students to complete the requirements for being transfer-ready and guaranteed admission to California public four-year colleges and universities. This will allow students to enroll in more courses and accelerate progress with reduced seat-time. ASSOCIATE OF TRANSFER DEGREE COURSES FOR CONVERSION TO HYBRID FORMAT Statistics 5 Business Law Business Calculus 4 Introduction to Business Math 2 3 Intro-Philosophy Math 13 3 Physical, Geography General Biology 4 Composition, Literature Human Anatomy 4 World History I, II Introduction to Earth Science 4 U.S. History I, II Intro - macro, 3 Cultural Anthropology Microeconomics 3 Intro – Political Science Financial Accounting 4 Intro – Psychology Managerial Accounting 4 Intro – Sociology Business Information Systems 4 Contemporary Social Problems Total: 24 courses 4 3 3 3 3/3 3/3 3 3 3 3 3 Studies and Reports Supporting Engaged Learning + Hybrid Option New Learner Technologies and Effective Hybrid-Designed Transfer Curriculum- Learning Management Systems (LMS), such as Moodle and Blackboard, extend learning beyond the CABRILLO COLLEGE APTOS, CA 29 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS classroom. According to the National Lone Star Report on Aligning Technology with Student Success, “of more than 6,000 students polled across 36 campuses, 77 percent said grades improved through web-based course material and online and hybrid classroom managing sites like Moodle.” The Lone Star Community College system in Texas serves predominantly Hispanic students. A key meta-analysis of blended learning, conducted by the US Department of Education, found statistically significant success outcomes for students enrolled in hybrid courses (U.S. Department of Education, Office of Planning, Evaluation, and Policy Development, September 2010. Evaluation of evidence-based practices in online learning: Washington, DC). New Learning Space Designs - The University of Minnesota conducted a research study and found that technology-enabled learning spaces had a positive impact on student success: “Students in our new, technology-enhanced learning spaces exceeded final grade expectations relative to their ACT scores, suggesting strongly that features of the spaces contributed significantly to their learning” (Whiteside, Aimee L., et.al, 2011). - Massachusetts Institute of Technology, a well-known leader in the transformation of teaching and learning, identified active learning as a key ingredient to the success of its engineering programs. To support active learning methods, they redesigned physical spaces and built multimedia environments with wireless capabilities. - At Stanford University, the Wallenberg Hall Advanced Resource Classrooms are available to faculty who want to experiment with new ways of teaching and learning in their subject areas. The rooms are of different sizes, furniture is moveable, walls are covered in whiteboards, and technology is abundant. Wallenberg Hall’s staff of teachers and technologists works cooperatively with faculty to create new learning activities and the tools to support them. CABRILLO COLLEGE APTOS, CA 30 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS - North Carolina State University is one of more than 50 institutions that have adopted the Student-Centered Active Learning Environment for Undergraduate Programs, or SCALE-UP, which increases opportunities for highly interactive, collaborative, guided-inquiry-based learning. In these learning spaces, students work in teams investigating and sharing work. Most lectures are class-wide discussions in which the majority of time is spent in hands-on activities, simulations, or answering questions and solving problems. Physical spaces are designed around ubiquitous technology, whiteboards and laptops are assigned to each round table, and students have the ability to project images and content to facilitate group interactions. Faculty Support - Technology in business and social environments is driving a pedagogical shift. Students have expectations of the role technology will play in their college experience. Yet, institutions cannot expect faculty to increase their knowledge and use without the right tools and training (Polly S. Owen and Ada Demb, "Change Dynamics and Leadership in Technology Implementation," Journal of Higher Education, vol. 75, no. 6, November/December 2004, pp. 636–666 and Assessing Faculty’s Technology Needs, EDUCAUSE Quarterly, 2009). Data Use to Drive Student Success - The Institute of Higher Education Policy recommends using data “to drive completion and improvement efforts and to advance equity, identifying at-risk students’ specific loss points along the degree pathway and effective intervention programs” (Institute of Higher Education Policy, “Supporting Postsecondary Student Success,” November, 2014). Supporting new and transformative learning infrastructures powered by technology will enable faculty and program chairs to access and use individual learner data (Ellucian Course Signals module and the College data dashboard) at the course and academic program levels. The Activity Coordinator will facilitate training faculty to integrate the Ellucian Course Signals in their courses. Course Signals is a Colleague module (purchased by CABRILLO COLLEGE APTOS, CA 31 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS the College) that automates tracking student progress during a course and sends “nudges” to students in their classes, letting them know how they are doing. Course Signals, developed by Purdue University, is designed to look for research-based indicators of a student being at risk of not succeeding in a course. The data-use scale-up component (data dashboard) will build on an early attempt to develop a basic faculty inquiry system. A Data Specialist will further develop and test the data dashboard capabilities and work with an external programmer to fine tune the data dashboard for optimal capabilities. The Data Specialist will then develop web-based training tutorials and schedule training for transfer curriculum faculty by discipline (Math - Year Two; Science/Social Science - Year Three; Humanities - Year Four; and, Business - Year Five). Studies and Reports for Engaged Teaching Using Learner Analytics/Data Learning Analytics, NMC Horizon Report: 2013 Higher Education Edition and “The Personalization of Higher Education: Using Technology to Enhance the College Experience,” Center for American Progress (2013) describe the benefits of learning analytics – which simply means being able to capture real-time learning data for each individual student. For example, researchers have found that students’ class attendance is the best predictor of academic performance (Pathways to Success, 2012; Crede, M., et al., June 2010, Class Attendance in College: A Meta-Analytic Review… Review of Educational Research). Helping faculty and staff monitor student academic progress is a leading practice to promote academic success and persistence. Purdue University reported gains for student success using Course Signals. Overall the Signals students received better final grades. The four-year retention rate for the 2007 cohort of Purdue undergrads who used Signals at least once is 87.4 percent, versus 69.4 percent for those who did not—an impressive 18 percentage point CABRILLO COLLEGE APTOS, CA 32 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS difference. The spike in student retention, at 93 percent, was even higher for students who took two or more Signals courses (Nudge Nation: A New Way to Prod Students Into and Through College; American Institutes for Research, 2013). Another research study found that students made aware of their academic difficulties are more likely to successfully complete a course and persist over the long term (Bourdon, C. & Carducci, R., 2002. What works in the community colleges; A synthesis of literature on best practices. Los Angeles, CA: UCLA Graduate School of Education). The twelve Minority Serving Institutions in the Models of Success study point to the following common principles for promoting student success applicable to the Title V Activity. These model colleges include Hispanic-Serving Institutions: (1) Empower staff and faculty to gather data about students’ challenges and successes in order to improve educational opportunities. (2) Use the data to explain students’ paths to success to students and other stakeholders. A white paper prepared for the Hispanic Association of Colleges and Universities July, 2012 (Lost Among the Data: A Review of Latino First Generation College Students) provided a literature review of promising institutional practices specific to serving Hispanic college students. In one study, 12 exemplary Hispanic Serving Institutions followed a set of guiding practices “creating cultures of evidence, sharing data on Hispanic students with faculty staff and students, using short-term measures of academic progress to guide improvements in curricula instruction and support services, … using a holistic approach in serving Hispanic students, … and applying lessons learned in improving services to Hispanics to improve services for all students.” This exactly reflects the rationale for the proposed Cabrillo College Title V Activity. CABRILLO COLLEGE APTOS, CA 33 C LOSING Key Tasks THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS KEY ACTIVITY IMPLEMENTATION TASKS AND TIMEFRAME Persons Responsible Evidence - Task Completion PROJECT YEAR ONE Fall (Oct. 1) 2015 - Fall (Sept. 30) 2016 Timeframe - Develop IT infrastructure for web portal and new e-Services. – Develop data dashboard capabilities. -Train IT staff. – Develop Faculty Studio Appoint Project Manager (PM); hire Activity Coordinator (AC) and Data Specialist (DS) [Begin search for new hires upon award notification Summer 2015] Develop SQL infrastructure; purchase server; build Colleague Web Portal infrastructure and beta test College President and Human Resources Office; PM Contract specifying release time and duties for PM and AC; appointment letters; resumes; job descriptions IT Director & staff; AC Server installed by Dec. 2015 SQL & Portal infrastructure by Feb. 2016 Beta test March and again in July. 2016 Train IT staff for utilizing Microsoft Server, SQL, IT Dir.; Colleague 13 training courses purchased by Feb 2016; Visual Studio, Microsoft.NET Technicians; IT staff training completed by June 2016 Develop space for Faculty Design Studio at the PM; AC; College Light renovation completed by Feb., 2016; Aptos Campus Facilities Director Equip/supplies installed by May 2016 Develop College data dashboard capabilities; betaData Specialist; Data Beta test in April and again in the Summer 2016; test; develop web tutorials/guide for faculty training Programmer DS to develop web tutorials for faculty training (contractual) by August 2016 PROJECT YEAR TWO: Fall (Oct. 1) 2016 - Fall (Sept. 30) 2017 10/15 12/15 10/15 7/16 1/16 6/16 1/16 5/16 11/15 8/16 - Develop/Pilot new e-Services using the College’s Ellucian Student Planning module Fall and Spring for the First Year Learning Communities cohort at Aptos. -Train transfer math faculty in engaged learning strategies and hybrid design. -Train math faculty in data dashboard use and learning analytics Hire Student Support Specialist (SS Specialist) Develop and Pilot e-Services for the First Year (FY) Experience Learning Communities cohort at Aptos campus and track e-Services access for the cohort AC attends EduCause conference; Data Specialist attends data use conference Develop materials and transfer math faculty training schedule; award stipends; faculty design hybrid courses Human Resources Office; PM SS Specialist; College FY LC Director AC; Data Specialist AC; College Teaching and Learning (TL) Dir. CABRILLO COLLEGE Appointment letter; resume; job description 10/16 10/16 Cohort develops individual education plan using Ellucian Student Planning by Jan. 2017; access to e-Services via web portal tracked Fall, Spring and Summer Travel request approved by Nov. 2016; Attendees submit report within 1 week Stipend award/duties for lead faculty; training and course redesign from Jan. to August 2017 10/16 8/17 10/16 5/17 1/17 8/17 APTOS, CA 34 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS Train transfer math faculty in data dashboard use Data Specialist Training schedule/materials developed Fall 2016 and learning analytics integration (Course Signals) and delivered Spring 2017. PROJECT YEAR THREE: Fall (Oct. 1) 2017 - Fall (Sept. 30) 2018 10/16 5/17 - Develop new classroom resources. - Develop/Pilot new e-Services using the College’s Ellucian Student Planning module Fall and Spring for the First Generation Hispanic cohort at Aptos. -Train transfer science and social science faculty in engaged learning strategies and hybrid design. -Train science and social science faculty in data dashboard use and learning analytics. – Pilot transfer math hybrid courses. Convert one classroom to accommodate active/collaborative and technology-enabled learning and create a technology-enabled group area in one learning support center Develop and Pilot new e-Services with student peer coaches for First-Generation Hispanic cohort pilot at Aptos campus PM; AC; Facilities Director Develop materials and transfer science/social science faculty training schedule; award stipends; faculty design hybrid courses AC attends EduCause conference; DS attends data use conference Pilot transfer math hybrid courses in Spring/ Summer 2018 after classroom redesigned Fall 2017 Train transfer science/social science faculty in data dashboard use and learning analytics AC; College Teaching and Learning (TL) Dir. SS Specialist AC; Data Specialist AC: Lead math faculty Data Specialist Light renovation (paint, carpet) completed by Nov.1, 2017; Equip/supplies installed by December 2017 for classroom and by Feb. 2018 for the learning support center Cohort develops individual education plan using Ellucian Student Planning by Jan. 2018; access to e-Services via web portal tracked Fall, Spring and Summer Stipend award/duties for lead faculty; training and course redesign from Jan. to August 2018 10/17 2/18 10/17 8/18 1/18 8/18 Travel request approved by Nov. 2017; Attendees submit report within 1 week Pilot Spring and Summer 2018; track success and compare to baselines Training schedule/materials developed Fall 2017 and delivered Spring 2018. (Course Signals) 10/17 5/18 1/18 8/18 10/17 5/18 PROJECT YEAR FOUR Fall (Oct. 1) 2018 - Fall (Sept. 30) 2019 - Develop new classroom resources. - Develop/Pilot new e-Services using the College’s Ellucian Student Planning module Fall and Spring for the First Year Learning Communities cohort at Watsonville. -Train transfer humanities/business faculty in engaged learning strategies and hybrid design. -Train humanities faculty in data dashboard use and learning analytics. – Pilot transfer science and social science hybrid courses. Convert one classroom to accommodate active/collaborative and technology-enabled learning and create a technology-enabled group area PM; AC; Facilities Director CABRILLO COLLEGE Light renovation (paint, carpet) completed by Nov.1, 2018; Equip/supplies installed by December 2018 for classroom and by Feb. 2019 APTOS, CA 10/18 2/19 35 C LOSING THE C OMPLETION G AP in two more learning support centers; purchase iClickers Develop and Pilot new e-Services with student peer coaches for First Year Learning Communities cohort pilot at Watsonville Center FOR H ISPANIC AND L OW -I NCOME STUDENTS for the learning support centers SS Specialist Cohort develops individual education plan using Ellucian Student Planning by Jan. 2017; access to e-Services via web portal tracked Fall, Spring and Summer Stipend award/duties for lead faculty; training and course redesign from Jan. to August 2019 Develop materials and transfer humanities/business AC; College Teaching faculty training schedule; award stipends; faculty and Learning (TL) Dir. redesign courses Pilot transfer science/social science hybrid courses AC: Lead math faculty Pilot Spring and Summer 2019; track success and in Spring/Summer 2019 after classroom redesigned compare to baselines in the Fall 2018 Train transfer humanities faculty in data dashboard Data Specialist Training schedule/materials developed and and learner analytics (Course Signals) delivered during Spring 2019. PROJECT YEAR FIVE Fall (Oct. 1) 2019 - Fall (Sept. 30) 2020 10/18 8/19 1/18 8/19 1/19 8/19 1/19 6/19 - Develop new classroom resources. - Develop/Pilot new e-Services using the College’s Ellucian Student Planning module Fall and Spring for the First Generation Hispanic cohort at Watsonville. -Train business faculty in data dashboard use and learning analytics. – Pilot transfer humanities/social science/business hybrid courses. Convert two more classroom to accommodate active/collaborative and technology-enabled learning and create a technology-enabled group area in two more learning support centers Pilot new e-Services with student peer coaches for First Generation Hispanic cohort pilot at Watsonville Center PM; AC; Facilities Director AC attends EduCause conference; DS attends data use conference Pilot transfer humanities/business hybrid courses in Spring/Summer 2020 after classroom redesigned in the Fall 2019 Train business faculty in data dashboard integration AC; DS SS Specialist AC: Lead math faculty DS CABRILLO COLLEGE Light renovation (paint, carpet) completed by Nov.1, 2019; Equip/supplies installed by December 2019 for classroom and by Feb. for the learning support centers Cohort develops individual education plan using Ellucian Student Planning by Jan. 20120; access to e-Services via web portal tracked Fall, Spring and Summer Travel request approved by Nov. 2019; Attendees submit report within 1 week Pilot Spring and Summer 2020; track success and compare to baselines 10/19 2/20 10/19 8/20 10/19 5/20 1/20 8/20 Training schedule/materials developed and delivered during Spring 2020. 1/20 6/20 APTOS, CA 36 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS 4. KEY PERSONNEL TITLE V PROJECT MANAGER Dr. Rachel Mayo, Dean of Education Centers and Distance Education at Cabrillo College, is proposed as the Title V Project Manager (.5 FTE/ 12 months). Dr. Mayo chaired the Title V project planning committee. She has 25 years experience in budget and management, supervising staff, and program evaluation and has an excellent, established rapport with faculty, staff and administrators college-wide. Dr. Mayo holds a Ph.D. in Spanish Language (University of Barcelona, Spain, 1984) and speaks Spanish fluently. She was Director of the Watsonville Center (majority Hispanic) for seventeen years before the position was changed to Dean of Education Centers in 2008. Her responsibilities now include oversight of the Distance Education program and Professional Development at the College. She has previous experience directing a federal education grant and participated in all trainings and conferences. She currently serves on the Advisory Committee for the College Title III STEM grant. Experience and Training Related to the Activity Objectives: The Activity objectives propose increases in access to transfer programs via hybrid course options, academic success, persistence and more rapid completion (transfer ready) for Hispanic and other low-income students. Recently, Dr. Mayo served as the lead person for the College Accreditation Self-Study in 2013. Thus, she is highly qualified to manage the project, possessing knowledge, skills and training relevant to meeting project goals and objectives. Time Commitment: Dr. Mayo will serve as Project Manager at .5 FTE. The College will cover the cost of a replacement for 50% of her duties during the project period. The time commitment is realistic since Dr. Mayo has substantial and successful experience managing federal higher educations grants at the College and is already familiar with the proposed Title V Activity. CABRILLO COLLEGE APTOS, CA 37 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS TITLE V ACTIVITY COORDINATOR A Title V Activity Coordinator (AC) will be a new hire at 1.0 FTE, 12 months. The Activity Coordinator will be responsible for directing the day-to-day implementation of the Title V Activity, reporting to the Project Manager. The AC will also lead the engaged learning strategies and hybrid option for transfer courses development, working with transfer faculty. Experience and Training Related to the Activity Objectives: The required qualifications are (1) at least a master’s degree in education with training in instructional design and (2) at least five years of experience in a community college setting as a program coordinator and/or faculty development coordinator. A background similar to Hispanic and other low-income students and English-Spanish bilingualism are strongly preferred. The Activity Coordinator must have prior experience with cutting-edge learner technologies and work well with faculty. Time Commitment: The time commitment of 1.0 FTE/12 months is realistic and necessary. The Activity Coordinator will supervise two Activity staff: a Data Specialist (1.0 FTE/12 months) and a Student Support Specialist (1.0 FTE/12 months). The Activity Coordinator will report to the Title V Project Manager and will have access to top administrators, including the the College President. OTHER PERSONNEL: The Student Support Specialist (Y2-5/1.0 FTE/12mos.) must have at least a bachelor’s degree in computer technology, preferably at least three years of experience working with Datatel ERP, to support developing and piloting new e-Services. The Data Specialist (Y15/1.0 FTE/12 mos.) must have at least a bachelor’s degree in a field related to institutional research data systems and experience developing and providing data-use training. An Administrative Assistant (Y1-5/.5 FTE/10 mos.) will assist with project management, requiring an associate degree in business and at least two years of experience in administrative support. CABRILLO COLLEGE APTOS, CA 38 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS 5. PROJECT MANAGEMENT PLAN The Title V Project Manager will have full authority to manage the project, including managing the budget, supervising and evaluating the Activity Coordinator and staff, coordinating annual project evaluations and submitting annual reports to the USDE. Organizational Lines of Authority: The Project Manager (PM) will report to and be evaluated by the Vice President for Instruction, who has access to the President. The PM will also have direct access to the President. The Activity Coordinator (AC) will report to the PM and have access to the VP for Instruction and President. The Project Management Plan identifies key actions, details (what/how) and timeframe (when) to ensure efficient and effective management. TITLE V PROJECT MANAGEMENT PLAN ACTIONS MANAGEMENT DETAILS TIMEFRAME Project Policies and Procedures Manual § Project Manager (PM) develops and updates annually a Policies and Procedures Manual, with standard operating guidelines, policies and procedures, staff responsibilities and lines of authority and required forms. Within four months of the grant award Title V Staff Meetings § PM and Activity Coordinator (AC) have meetings to review project implementation. Weekly § AC conducts meetings with the Activity staff to review progress and make adjustments to the implementation plan as needed. Weekly Time/Effort Reports § PM collects Activity staff signed time and effort reports stating time commitments. Monthly Monthly Activity Progress Reports § AC collects Activity Progress Reports, with samples of products generated, from project personnel and others contributing to the project. Logic Model Review § AC produces formative reports with pilot data and submits reports to the PM and staff and to the Evaluator and VP for Instruction. At least three times each project year § AC maintains/updates a project implementation management table, tracking and reporting on whether tasks have been completed and are on schedule. Monthly § PM writes an annual summative report describing implementation tasks accomplished, evaluations conducted (data analysis) and evidence of Objectives By Nov. 15 annually Project Evaluation CABRILLO COLLEGE APTOS, CA 39 C LOSING THE C OMPLETION G AP Reports Record Keeping FOR H ISPANIC AND L OW -I NCOME STUDENTS being met guided by the logic model tables for the Activity § PM develops project evaluation implementation plan and works with the external Evaluator to refine the plan Prior to each project year § PM coordinates project evaluations with the external Evaluator. Three points in a project year § PM writes and submits Annual Performance Reports to the USDE reporting on expenditures and objectives. Annually and ongoing § PM maintains records about project staff including resumes, job descriptions, contracts, and performance evaluations. Quarterly Updates § PM monitors all expenditures and works with Business Office on monthly budget reconciliation and assures regular drawdowns follow expenditure of funds. Monthly § PM maintains equipment inventories documentation; tagging equipment. At least once a year Recruitment / Hiring • PM and Human Resources Office document procedures and policies followed for filling positions, including open competition for vacancies and adherence to all required affirmative action policies. During hiring process Title V Information Reports to President • PM and AC highlight project activities and outcomes in a newsletter posted on the College web site. Twice a year § PM reports on the Title V activities and outcomes to the President and College Planning Council and to other stakeholders such as college committees as appropriate. Twice a year 6. EVALUATION PLAN Cabrillo College is committed to a robust evaluation process, involving the expertise of the College Planning and Research Office (PRO) staff, who have experience developing databases to collect and analyze outcomes for similar USDE projects. The Project Manager will be responsible for facilitating the evaluation plan under the guidance of the PRO office and in consultation with an external evaluator. The evaluation plan is based on the model recommended by the National Science Foundation Evaluation Handbook for evaluating educational projects. DATA ANALYSIS: The primary types of quantitative data [ratios/numbers] are pilot outcomes compared to baselines and proposed targets, pre- and post-testing outcomes and faculty, staff and CABRILLO COLLEGE APTOS, CA 40 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS student survey/assessment data. Another type of data is qualitative [verbal data] which are collected via interviews, focus groups and observations. (Source: Overview of Quantitative and Qualitative Data: National Science Foundation Evaluation Handbook.) Quantitative Research Methods: The Activity components for pilots of e-Services and engaged and hybrid designed transfer courses have annual student success and persistence outcomes. Objectives for e-Services pilots measure first year to second year persistence rates compared to institutional baseline rates for the same pilot period. Objectives for new instructional strategies + hybrid course redesign pilots measure course success rates compared to 2013-2014 baselines (presented in the CDP analysis section). The Project Manager with the Activity Coordinator and Student Support Specialist will develop survey instruments and focus group questions (reviewed by the Evaluator) a month prior to administering; results will be compiled within two weeks. - Multiple Regression Analysis (a.k.a., Multivariate Analysis): An appropriate method is multiple regression analysis which involves computing correlations between student outcome variables (e.g., student persistence or academic performance) and two other types of variables: (a) students input variables (e.g., entering students’ demographic characteristics) and (b) college experience variables (e.g., student participation in a particular interventions – such as new e-Services as a result of scaled-up IT infrastructure and student peer coaching for specific target populations and new learning strategies and classroom resources). - Pre-Test/Post-Test Design: The Project Objectives propose increased competencies among faculty trained in data-use and integrating learner analytics in teaching. The applicable research design will involve administering an assessment instrument to faculty participants prior to training, which is used as a baseline (pre-test) against which post-test results can be compared. CABRILLO COLLEGE APTOS, CA 41 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS Qualitative Research Methods: Focus groups and interviews are the common qualitative methods and when examined along with quantitative methods will provide a well-rounded assessment of the research problem. Faculty, staff and students participating in the development and piloting of the project activities will be the sources. Formative Evaluations (using the logic model) will allow the project personnel to determine whether implementation of the activities and services are yielding anticipated outcomes and whether modifications are needed. The Activity Coordinator will produce formative reports with assistance from the project staff at three points in each project year. The reports will be submitted to the Project Manager, the VP of Instruction and the Evaluator. Recommendations will be reviewed by the Project staff and actions initiated as needed. Summative Evaluations will report final outcomes on all Objectives and Performance Indicators as well as assessments of effective implementation of the Activity tasks for the entire project year. The Project Manager will produce annual summative reports and submit to the VP of Instruction and the Evaluator. Recommendations will be reviewed by the Project staff and actions initiated as needed. External Evaluator: Educational and Nonprofit Resources (ENR), with over ten years of experience specializing in higher education project evaluations, has evaluated similar federal higher education projects with a focus on Hispanic and low-income student success at the College. ENR assisted the College in developing the project evaluation plan and logic models, identifying appropriate research methods and data elements. The Evaluator will conduct three formative evaluations and one summative evaluation each project year and provide consultation for implementing and refining the evaluation plan, including reviewing data collection and analysis procedures and guiding the project in using appropriate evaluation instruments. CABRILLO COLLEGE APTOS, CA 42 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS FOCUS: Engaged Learning Strategies + Hybrid Option for Transfer Curriculum. Objectives Y2-5: trained faculty (math/science/social science/humanities/business) increase competencies measured by pre- and post-testing. Objectives Y3-5: number of hybrid transfer course options increase; pilot course success rate increases by five percentage points over 2013-2014 baselines (math/science/humanities/social science/business). Mid-Term Outcomes: 70% of hybrid pilot student make satisfactory progress; 90% of faculty increase knowledge of new learning strategies; by midspring term, 75% of targeted courses are designed as hybrid. Five Year Obj. for 2019-2020, increase average transfer course success to 75%. Evaluation Questions Indicators-Evidence 1. Did access to hybrid option for # pilot courses & students transfer courses increase? % pilot students succeeding 2. Did the success rate for transfer by mid-term (Hispanic and courses as engaged and hybrid All) increase? % pilot student succeeding 3. Did faculty increase knowledge end of term (Hispanic & All) of engaging learning strategies? #/% syllabi reflecting hybrid 4. Did faculty increase knowledge option of data use? #/% faculty achieving 5. Did faculty successfully competencies in dashboard integrate learner analytics in use pre/post test results transfer courses (Course Signals) #/% faculty integrating learner 6. Were faculty and students analytics in teaching satisfied with hybrid designed courses? How will the data be analyzed? Quantitative: Number and percent of students successfully completing pilot courses compared to baselines; multiple regression analysis and student variables to determine correlation between new strategies and course success; pre-post (faculty) results compared to determine increase in data-use competencies. Likert scale satisfaction survey results. Qualitative: Student focus groups results to determine perception of effectiveness of new learning experience (learner technologies and spaces) annually. Timing Data Collection and Results List of pilot courses and Data Specialist sets up database to track roster collected after the 6th pilot courses outcomes (mid-term/end of week each semester term) for all and Hispanic students Course syllabi collected Course outcomes data and collected by beginning of each semester Activity Coordinator at the end of each Grade reports mid-term & pilot semester (compiled by PRO and Data end of the semester Specialist) Surveys and focus group Pre-Post Training data measuring questions increased faculty competencies in data designed/administered end use of the pilot semester; results Survey results (compiled by PRO and Data within 2 weeks Specialist) developed/collected by AC faculty pre/post Comparison data (baselines) competency testing before Satisfaction surveys and focus group and after training results analyzed by Data Specialist. What Outcomes Reports Will Be Produced and To Whom? Formative: Act. Coord. produces formative reports on pilot student success and student and faculty satisfaction surveys (three points in a project year). Evaluator delivers three formative reports each year. Summative Reports: Proj. Mgr. produces annual reports: Project Year Goals & Objectives; Faculty Training Outcomes; Pilot Student Course Success; Associate Degree for Transfer Enrollment Report and submits to VP of Instruction and Evaluator. Project Evaluator delivers a summative report each year. To Whom: Project Manager; Dept. Chairs; VP Instruction; Project Evaluator. Annual reports to College President and USDE and Evaluator. CABRILLO COLLEGE APTOS, CA 43 C LOSING THE C OMPLETION G AP FOR H ISPANIC AND L OW -I NCOME STUDENTS FOCUS: Individualized, Technology-Powered. Objectives: Y1: 95% IT infrastructure meets industry standards. Y2-Y5: e-Services for different student pilot groups (Aptos and Watsonville) persistence is five percentage pts. higher than baseline. Mid-Term Outcomes: 90% of pilot students create an individual education plan; 75% of first year pilot students return the second year. Five Year Obj.: By Fall 2020, at least 30% of first-time/full-time student are transfer-ready and student attrition is reduced by at least ten percentage points. Evaluation Questions 1. Did Web Portal more effectively support student engagement and persistence? 2. Was there a correlation between new e-Services and pilot student persistence? 3. Was there a correlation between peer coaching and pilot student persistence? 4. Did the number of high-need students who created an education plan increase? 4. Were students and staff satisfied with the new e-Services and peer coaching? Indicators-Evidence #/% students in e-Services pilots # contacts and hrs. with peer coaches #/% pilot group Hispanic and All developing an education plan (using the Ellucian module) #/% pilot group Hispanic & All students persisting first year to second year #/% transfer ready w/in 150% of time % students satisfied with eServices and new resources in the learning support centers How will the data be analyzed? Quantitative: Number and percentage of pilot students accessing new e-Services who persist or transfer. Multiple regression analysis and student variables to determine correlation between interventions and persistence. Number of pilot students indicating satisfaction with new e-Services and peer coaching using a Likert Scale. Qualitative: Student focus groups results to determine effectiveness of new e-Services + coaching annually Timing Collect student persistence data for different e-Services pilot groups and institutional persistence data each year Log of contact hours for peer coaching collected mid and end of semester Surveys administered after each pilot; focus group conducted annually IT infrastructure assessment annually Conduct surveys after each pilot Conduct focus group annually Data Collection and Analysis Pilot student group data collected at the end of each pilot semester Outcomes data compared to baselines using multiple regression method to determine correlation between intervention and persistence for All and Hispanics Survey results (compiled by Data Specialist) for All and Hispanics Analyze frequency of use of new services and resources (student peer coaching) correlated to persistence and transfer ready within 150% of time for All and Hispanics Cost benefit analysis for interventions and IT upgrades correlated to revenue gained with reduced first to second year attrition. What Outcomes Reports Will Be Produced and To Whom? Formative Reports: Activity Coordinator and Student Support Specialist produce formative reports three times a year on e-Services + coaching in the learning support centers. Evaluator delivers three formative reports each year. Summative Reports: Proj. Mgr. produces annual reports: e-Services Pilot Outcomes Report; Success Coaching Outcomes Report [correlation between student persistence and interventions] To Whom: PM; VP of Instruction; IT Director; Project Evaluator Annual reports to President and USDE and Project Evaluator. CABRILLO COLLEGE APTOS, CA 44 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS 7. BUDGET Funds requested are reasonable and necessary to manage and implement the project. Personnel: A Project Manager (.5 FTE Y1-5), an Activity Coordinator (1.0 FTE Y1-5), a Data Specialist (1.0 FTE Y1-5), a Student Support Specialist (1.0 FTE Y2-5) and an Administrative Assistant (1.0 FTE Y1-5) are necessary for project management and for implementing the Activity components. The College will absorb a percentage of the salary and fringe for the Student Support Specialist and the Data Specialist beginning in Y3. These positions will be retained to support continuation of improvements post-grant. Salaries and fringe are commensurate with those for similar College positions. [See Budget Detail Narrative table.] Travel: [Staff Professional Development to support transfer course improvements and data use] The Project Director will attend the USDE Project Directors’ Meeting (paid by the College Y15). The Activity Coordinator will attend the EduCause (technology-integrated teaching) conference Y 2-5. EduCause costs including taxes and fees are $850 flight, 4 nights $225 = $900, meals $35 x 5 days =$175, $500 conference fee). The Data Specialist will attend the data use conference Y2-5; costs are registration $300, $334 flight (CA), 2 nights @ 160= $320. Equipment: [IT Infrastructure and e-Services Technologies] Cisco UCS Server blades are needed for the SQL database and the Ellucian Colleague Portal. A $20,000 server blade Y1 will accommodate five SQL servers. Supplies: Costs per single unit breakdowns may be found in the Budget Detail Narrative. (1) A Faculty Design Studio [faculty training and course hybrid design] equipped Y1, will have one group area seating 16 and another team table that seats six. Both groups will have a 40-inch flat screen monitor with tilt mount, a computer and monitor and a 4’x4’ white board. Total Faculty Design Studio = $21,003. CABRILLO COLLEGE APTOS, CA 45 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS (2) New Active/Collaborative Learning Spaces [Engaged learning strategies] - Four classrooms will be redesigned for active/collaborative learning for six groups of six students. Each group will have a table for six with task chairs, six virtualized computers, 40” flat screen viewing monitor with mount, and whiteboard. Each classroom will have a “smart cart” (cart with Elmo document camera, Dell small form computer and 20” monitor, and speakers), a projector with mount, screen and mount, and two 4’x4’ white boards. Total = $31,683 for each classroom. iClicker2 systems: 40 units. Total = $5,280 for four classrooms. (3) Learning Support Centers [e-Services + student peer coaching]: Five learning support centers at Aptos and Watsonville campuses (Tutoring, Math, STEM, Learning Resources and Integrated Learning centers) will be equipped with an interactive room for six students, to include a team table, task chairs, a Dell small form computer and 20” monitor, a large 40’inch flat screen viewing monitor with mount, and a 4’x4’white board. Total = $3,920 per learning support center. Contractual: SQL and portal development and training: [IT Infrastructure for new eServices] Funds are requested Y1 to build the SQL infrastructure necessary to support the integration of data for the Ellucian Colleague Portal (200 hrs. x $250/hr. for Colleague experts = $50,000 and 100 hrs. x $150/hr. for local experts = $15,000). Total = $65,000. Funds are requested in Y1 and Y2 for the next stage to build the Ellucian Colleague Portal infrastructure (150 hrs. x $150/hr.). Total = $22,500. Funds are requested for Cabrillo College IT staff to take courses in SQL applications to develop their current skill set and successfully implement the portal. Each of the courses costs $3,500: three staff will take Microsoft Server, three will take Microsoft SQL, three will take Colleague Visual Studio, and four will take Microsoft.NET. for a total of $45,500. One staff person will take Colleague Visual Studio and four staff will take Sharepoint for a total of $17,500. CABRILLO COLLEGE APTOS, CA 46 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS Faculty Data Dashboard: [faculty data use training] To beta-test and troubleshoot problems for the data dashboard training and pilots will require 36 hours of an external programmer’s time at $150/hr. or $5,400 each year in Y2-4. College will pay Y1 costs. Installation of Smart Technology: Faculty Design Studio: 10% of the cost of equipment ($2,100) for assembly and setup in Y1. Active/Collaborative Classrooms: Installation and assembly fees include $6,881 for the speakers, projector, and wiring; and, 10% of the cost of tables and chairs, for a total of $7,487 for each classroom. Funds are requested for installation for three Learning Centers for a total of $2,500. [College pays for installation for two other Centers.] External Evaluation - Educational and Nonprofit Resources (ENR) will be paid a fee of $10,000 for ongoing annual services [125 hrs. equivalent x $80 per hr.] (1) developing a robust evaluation implementation plan with timetables to collect and analyze project outcomes data; (2) conducting evaluation conferences with Project Manager at least three times a year for review of project management and project outcomes reports and documents; and, (3) annually delivering three formative reports and one summative written report. Construction/Renovation: Light upgrades will cover the cost of painting the walls and installing new carpet for the Faculty Design Studio in Y1 ($3,500); one classroom Y3 ($2,000); two classrooms Y4 ($4,000); and, one classroom ($2,000) in the Y5 prior to installing new resources. OTHER: Faculty Stipends: Lead faculty (4 in Y2 for math faculty, 7 in Y3 for science/social science faculty and 16 in Y4 for humanities/business faculty) will be awarded a $1,650 stipend for training and course hybrid design. Student Peer Coaches: Students trained as peer coaches will provide mentoring in the learning support centers ($13.25/hr., the current rate x 16 hrs. per week x 15 weeks = $3,180 per student coach). The coaching activities will be scaled up each year (Y3-4; Y4-6; Y5-8). CABRILLO COLLEGE APTOS, CA 47 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS 8. QUALITY OF PROJECT DESIGN Cabrillo College has developed a “logic model” for the Project Design to demonstrate strong theory of action. The logic model is based on The National Center for Education Evaluation recommended logic model and has four components: Resources—key inputs to the program; Activities—key aspects of implementation; Outputs—key observeable products of the completed activities; and, Outcomes, short-, mid-, and long-term—key effects or impacts within various timeframes (Lawton, B., Brandon, P.R., Cicchinelli, L., & Kekahio, W. (2014). Logic models: A tool for designing and monitoring program evaluations. National Center for Education Evaluation and Regional Assistance) The logic model also assumes these framing questions for project design effectiveness: • To what degree were the program resources sufficient to implement the program effectively? • To what degree were the program activities conducted as intended? • To what degree were the expected program outputs realized? • To what degree did the program achieve its short-, mid-, and long-term outcomes? The Title V Activity has two foci: (1) Individualized, Technology-Powered Student Support and (2) Engaged Learning Strategies + Hybrid Option for Transfer Curriculum. A logic model table has been developed for the design components of providing a web portal and increasing IT capabilities for supporting optimal use of the Ellucian Student Planning module supplemented with peer student coaching. A second logic model table has been developed for the design components of adopting engaging learning strategies and using data to drive student success. A third logic model table has been developed for converting traditional transfer courses to hybrid to reduce time to completions (transfer-ready). Note: Detailed activities and outputs are presented in the Implementation Rationale section timetables. CABRILLO COLLEGE APTOS, CA 48 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS 1. Individualized, Technology-Powered Student Support R e so u rc e s A c tiv itie s O u tp u ts S h o rt-T e rm O u tc o m e s M id -T e rm O u tc o m e s Research-Based individualized, technology powered student support Develop new eServices + peer coaching # training modules developed # peer coaches trained Increase ability to individualize student support Increase adoption of new student support services Activity Coordinator; Student Support Specialist; Peer Student Coaches Pilot coaching activities + Student Planning module w/ first year and first generation high-need students in the Associate Transfer Degree program # students coached # high-need students develop a transfer track plan # high-need students easily access critical college information Increase highneed student access to individualized and accessible support services Increase high-need student confidence in ability to persist in college Web Portal eServices; Student Planning Module; Hightech resources for coaching L o n g -T e rm O u tc o m e Increase first year to second year persistence for high-need students in the Associate Transfer Degree program 2. Engaged Learning Strategies and Data Use for Transfer Courses R e so u rc e s A c tiv itie s O u tp u ts Research-Based curriculum for engaged learning strategies and data use Provide training in new learning strategies and data use # training materials developed # faculty participants Activity Coordinator; Lead Faculty; Data Analyst Redesigned classrooms w/tech. resources; Faculty Studio; Course Signals Module ; Data Dashboard Redesign transfer courses as active and collaborative with new learner technologies Integrate use of Course Signals and Data Dashboard in teaching # transfer courses redesigned as active & collaborative # transfer courses integrate Course Signals and data use # ready to pilot each semester S h o rt-T e rm O u tc o m e s Increase faculty knowledge of leading practices Increase learner options for active and collaborative learning Increase access to engaging classroom technologies CABRILLO COLLEGE M id -T e rm O u tc o m e s Increase program adoption of new strategies and technology Increase frequency of high-need student formative assessments to drive student success during a course APTOS, CA L o n g -T e rm O u tc o m e Increase academic course success for students in transfer courses 49 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS 3. Hybrid Option for Transfer Curriculum R e so u rc e s A c tiv itie s O u tp u ts S h o rt-T e rm O u tc o m e s M id -T e rm O u tc o m e s Research-Based conversion of courses to hybrid modality Provide training in quality hybrid course design Activity Coordinator; Lead Faculty Redesign traditional courses as hybrid (part seat time/part online) for the Associate Transfer Degree program # training materials developed # faculty participants # courses redesigned as hybrid for math, science, humanities, social science and business # ready to pilot each semester Increase faculty knowledge of quality hybrid design Increase access to transfer courses with reduced seat time Increase adoption of a hybrid transfer curriculum Increase number of students who are able to enroll in more courses because of reduced seat time in hybrid designed courses Blackboard Course Management; Faculty Design Studio L o n g -T e rm O u tc o m e s 1. Increase number of quality hybrid transfer courses 2. Increase transfer track student progress toward completion (transferready) ABSOLUTE PRIORITY Cabrillo College high-need students come from high minority public schools (54.8 percent Hispanic); they are academically unprepared and at risk of failure (48.9 percent); and they live in poverty (43 percent) [Santa Cruz Community Project Report, 2013]. The Project is designed to increase timely completion of transfer credits for guaranteed admission to any fouryear institution in the California State University (CSU) system. The Associate Degree for Transfer includes 19 Cabrillo College associate degree programs of study. The Project Activity has two foci supporting timely completion (transfer-ready) for high need students: (1) Associate Degree for Transfer courses designed to accelerate progress (reduced seat time via hybrid option) and (2) individualized, technology-powered student support (mentoring + planning tools via a one-stop web portal) to promote increased transfer course success and timely completion of Associate Degree for Transfer credit courses. CABRILLO COLLEGE APTOS, CA 50 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS COMPETITIVE PREFERENCE PRIORITY 1 INDIVIDUALIZED, TECHNOLOGY-POWERED STUDENT SUPPORT (MENTORING) This Activity focus addressing this priority recognizes how important college knowledge and college connections are for first year and first-generation students who are Hispanic and live in poverty. Peer student coaching (mentoring) wherein coaches are imbedded at the five student support centers at the Aptos campus and the Watsonville Center will provide individualized personal support. Students who come to the support center are unprepared, uninformed and struggle with succeeding in college. This is the perfect opportunity and place to supplement tutoring with mentoring support. Since, the challenge for Cabrillo College is to develop a culture of academic success and college completion, peer student coaches will meet with students to develop an Associate Transfer Degree plan utilizing the Colleague Student Planning Module. • Students can load sample course plans with a click of a button • Plans include co-requisite and pre-requisite warning messages so students can make informed decisions when modifying the plan • Courses in sample plans can be moved to a future term or removed from the plan based on students’ needs • Degree plans can be reviewed, modified, and archived • Students and advisors can view the unofficial transcript and test scores • Students can view the planned status of each course when searching the course catalog (i.e., whether they’ve already planned or registered for a given course) The Student Support Specialist will design the process, select and train coaches and monitor the progress of high-need students on a transfer track. Cabrillo College is one of the CABRILLO COLLEGE APTOS, CA 51 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS California community colleges whose associate of arts and associate of science program credits (60 credits) will be transferrable to any California State University and will go toward a bachelor’s degree (60 more credits). For high-need students (from high minority public schools), this opportunity is missed unless they stay on the transfer track (succeed in the courses and persist). The peer student coaching addresses non-cognitive issues of lack of confidence in succeeding and not feeling they belong in college as well as support for those at-risk of failing a transfer course. A young Hispanic high school graduate working in the strawberry fields in the Parajo Valley has parents who probably speak minimal English and never attended college. A nudge from a peer or a college support staff person can be life changing. Furthermore, peer coaches can encourage part-time students to enroll full-time, directing them to financial resources and other information about the benefits of timely completion. The goal is to move students more rapidly through transfer program completion. The peer coaches will use a combination of face-to-face interactions supplemented by other channels of communication and constant contact as described in the Bettinger and Baker study. “Coaches assess students’ lives inside and outside of school and help them overcome barriers to academic success. They contact their students regularly and, when possible, use information on students’ performance and participation in class to inform their discussions.” (What Works Clearinghouse, August 2012 review describing the intervention.) Feelings of isolation are more pronounced for low-income and first-generation students, and can often lead to stress and anxiety in academic settings. Because these groups spend less time on campus and tend to work off-campus, building relationships with faculty inside and outside the classroom is important ( Engle, J. and Tinto, V. 2008. Moving Beyond CABRILLO COLLEGE APTOS, CA 52 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS Access: College Success for Low-Income, First Generation Students. Washington, D.C: The Pell Institute for the Study of Opportunity in Higher Education). To facilitate the technology-powered aspect of individualized support requires developing a student web portal to make student information more accessible. The California Community Colleges Chancellor’s Office requested WestEd and the RP Group (January 15, 2012) to research interventions that improved persistence and completion. The following online portal improvements correlated to student success were cited in this study. A web portal in itself does not improve student success but rather can more effectively facilitate success when combined with planning tools and face-to-face and online contact with the college community: Valencia College in Florida implemented LifeMap that incorporates an integrated online portal. Through a single log-in interface, students can access more than a dozen computer-based applications, including education and career planning tools, course management tools, and online learning communities and groups. As a result of these initiatives, first-time students’ fall-to-fall persistence rates have increased from 58.5 percent in 2001–02 to 67 percent in 2007–2008. Central Piedmont Community College in Charlotte, North Carolina, developed an Online Student Portal Learning System (OSPLS) that provides links to college counselors and instructors and allows them to send early alerts if students are having trouble in class. Data are kept and tracked by semester. Overall, Central Piedmont Community College found that students participating in all aspects of OSPLS were 8.7 percent more likely to complete the courses in which they were enrolled and 9.36 percent more likely to persist from spring to the subsequent fall semester. Students’ first-term retention rate reached 87 percent, which was considerably higher than the campus’s overall historical retention rate of 60–70 percent. The college is now training other colleges to replicate this program. CABRILLO COLLEGE APTOS, CA 53 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS COMPETITIVE PREFERENCE PRIORITY 2 The second focus of the Title V Project Activity is Engaging Learning Strategies + Optional Hybrid Transfer Curriculum. This focus addresses the priority for increasing access to transfer courses in the hybrid format, reducing seat time for students and costs for institution – yet designed as high quality to ensure course success. The courses targeted for engaged, hybrid design are for the Associate Degree for Transfer articulated with the California State University system. Students in the program will know at the beginning that all credits earned in the degree program will be 100% transferable – meaning 60 of the 120 required credits will be completed. Unfortunately, this 60 + 60 completion formula does not work at all four-year institutions in CA. Consequently, transfer students may arrive at a the four-year institution and learn that they must take additional courses, delaying their progress to completion. Another advantage of the program is guaranteed admission into any CSU institution. See details about how the programs works: Associate Degree for Transfer Program Advantage – Time-Saving Transparency • Creates an Associate Degree for Transfer that guarantees admission with junior standing to the California State University system. • Defines this associate degree as having 60 transferrable units that include a minimum of 18 units in a major or area of emphasis and an approved general education curriculum. • Provides priority admission consideration to a local California State University campus and to a program or major that is similar to the major or area of emphasis at the community college. • Prohibits the California State University from requiring students to repeat courses that are similar to those completed at the community college as part of the Associate Degree for Transfer. • Prohibits the California State University from requiring students to take more than 60 units to complete a 120-unit baccalaureate degree. CABRILLO COLLEGE APTOS, CA 54 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS • Reduces the need to take unnecessary courses, thereby shortening time to degree completion and reducing your costs at the community college and California State University. • Eliminates confusion caused by different and shifting major preparation requirements that can vary by each California State University campus. • Even if students do not complete or have to delay finishing a bachelor’s degree, the student will still have an associate degree. Thus, the Project Activity taps into this opportunity to direct more high-need students to the Associate Degree for Transfer program combined with designing transfer courses as hybrid to facilitate reduced seat time so they are able to enroll full-time for more rapid advancement to being transfer-ready. But more than reduced seat time and opportunities for enrolling in more courses is developing engaged hybrid courses designed for active/collaborative learning in the classroom and interactive learning online to promote increased academic success. Cost advantages as well as increased or at least comparable course success with traditional instruction has been noted in the research literature as well. The National Center for Academic Transformation (Carol Twigg, 2012) reports gains in student success and reductions in costs, citing a Hispanic Serving Institution among many other examples: “With an undergraduate minority student population of approximately 46.4%, the University of New Mexico leads the nation's research universities in student diversity. Prior to redesign, 41% of traditional psychology students received a C– or below. This percentage was reduced to 23% after redesign. In addition, the institutions cost for the course was reduced from $161,184 to $82,340, a 49% reduction.” The University of Central Florida, struggling with classroom capacity issues, “redesigned its political science course by delivering parts via the Web as a substitute for face-to-face classroom instruction. Two or three courses can now be scheduled in CABRILLO COLLEGE APTOS, CA 55 CLOSING THE COMPLETION GAP FOR HISPANIC AND LOW-INCOME STUDENTS the same classroom where only one could be scheduled before. At the same time, online students outperformed traditional students on a content exam, and course retention increased by 7%” (Twigg, NCAT, 2012). A random assigned study, found cost savings of hybrid instruction compared to traditional instruction: “estimate savings in compensation costs for the hybrid model ranging from 36 percent to 57 percent compared to the all-section traditional model, and 19 percent compared to the lecture-section model” (Online Learning in Higher Education, EducationNext, Randomized trial compares hybrid learning to traditional course, Spring 2013). The Columbia University Community College Research Center has conducted over nine studies on the effectiveness of online instruction and found higher attrition and failure in online courses compared to hybrid courses. Struggling students are more likely to succeed with a combination of on campus and online learning experiences (“Online and Hybrid Course Enrollment and Performance in Washington State Community and Technical Colleges,” Di Xu & Shanna Smith Jaggars, 2011). To ensure success, the web-based component of the hybrid courses will be supported by student progress monitoring with Course Signals technology. According to research conducted by Purdue University, the Signals interventions have resulted in better retention rates. In spring 2010, students in courses using Signals scored up to 26.45 percent more A or B grades (depending on the class), up to 12.65 percent fewer C's, and up to 17.27 percent fewer D's and F's than students not using the system. Over the course of the semester, 55 percent of high-risk students pulled into the moderate-risk group (earning a C grade), while 24.4 percent actually pulled into the green group (achieving an A or B).” Source; 2011 Campus Technology Innovators | Teaching and Learning, campustechnology.com CABRILLO COLLEGE APTOS, CA 56