C it y o f E d i n b u r g h C o u n c i l M a rc h 2 0 0 3 Contents ________________________________________ Page Introduction i 1. The aims, nature and scope of the inspection 1 2. The Education Service: operational context 1 3. Strategic management of the service 11 4. Consultation and communication 17 5. Operational management 21 6. Resource and financial management 26 7. Performance monitoring and continuous improvement 34 8. How well does the authority perform overall? 50 9. Main points for action 53 Appendices Performance information Inspection coverage Quality indicators 55 60 63 Introduction The education functions of each local authority in Scotland will be inspected between 2000 and 2005. Section 9 of the Standards in Scotland’s Schools Etc. Act 2000 charges HM Inspectorate of Education, on behalf of the Scottish Ministers, to provide an external evaluation of the effectiveness of the local authority in its quality assurance of educational provision within the Council and of its support to schools in improving quality. Inspections are conducted within a published framework of quality indicators (Quality Management in Education) which embody the Government’s policy on Best Value. Each inspection is planned and implemented in partnership with Audit Scotland on behalf of the Accounts Commission for Scotland. Audit Scotland is a statutory body set up in April 2000, under the Public Finance and Accountability (Scotland) Act 2000. It provides services to the Accounts Commission and the Auditor General for Scotland. Together they ensure that the Scottish Executive and public sector bodies in Scotland are held to account for the proper, efficient and effective use of public funds. The external auditor member of the inspection team carries out a performance management and planning (PMP) audit of the education functions of the authority. The inspection team also includes an Associate Assessor who is a senior member of staff currently serving in another Scottish local authority. i _______________________________ Inspection of the education functions of City of Edinburgh Council 1. The aims, nature and scope of the inspection The education functions of City of Edinburgh Council were inspected during the period November - December 2002 as part of a five-year national inspection programme of all local authorities in Scotland. The inspection team interviewed elected members and officers of the Council. The inspection team also attended meetings, visited schools and other establishments in the authority and met with staff, chairpersons of School Boards and other key stakeholders of the Education Service. A summary of inspection activities is given in Appendix 2. On behalf of HM Inspectors, an independent company issued and analysed responses to questionnaires to headteachers of all educational establishments within the authority and to the chairpersons of the School Boards/Parents’ Associations and to partnership pre-school establishments. 2. The Education Service: operational context Social and economic context The City of Edinburgh Council is the second largest local authority in Scotland. It has a population of around 453,000 people. Edinburgh’s population has increased by almost 4% over the last ten years, against a stable 1 national trend. It is expected to grow at around the same rate to 2016. Primary school rolls are currently falling, but are projected to stabilise by 2009. Secondary school rolls have risen in recent years, but are projected to fall to around 18,000 by 2013. Around 6% of the school population come from ethnic minorities, with significant communities of Pakistani, Chinese, Indian and Arabic origin. A distinctive feature of education in the City of Edinburgh is the high percentage of pupils who attend independent schools. In 2001/2002, 13% of primary school-aged pupils and 23% of secondary school-aged pupils attended independent schools, compared to 3% and 5% respectively, nationally. The unemployment rate in October 2002 was 3.4%, below the Scottish average of 4.1%. Working-aged people account for 66% of all people in the City of Edinburgh, higher than for Scotland as a whole. Seventy-nine percent of working-aged people in the City are working. This is significantly higher than the Scottish average of 73%. Compared to Scotland, there are a higher percentage of jobs in finance and business, and a lower percentage in production and construction. Average earnings are around 10% higher than those for Scotland as a whole. The City of Edinburgh, however, is a city of contrasts. Whilst it has areas of considerable wealth and prosperity, there are also areas that experience high levels of deprivation. Over 15,000 children live in families dependent on income support. Twenty-five percent of primary school pupils are entitled to free school meals, compared to the Scottish average of 20%. Around 17% of secondary school pupils are entitled to free school meals, broadly in line with the Scottish average. Entitlement ranges from one to 90% in primary schools and from four to 62% in secondary schools. The percentage of children on the Child Protection Register is twice the rate for Scotland as a whole. Over 1,000 children are looked after by the Council. 2 Overall, the distinctive social and economic context within which the Education Department delivers education presents it with particular challenges. The scale of provision, recent population growth, the extent of independent education provision and pockets of severe deprivation all impact on the management and provision of education across the City. Political and organisational context The City of Edinburgh Council has 31 Labour councillors, 14 Scottish Liberal Democrats, 12 Conservatives and one from the Scottish National Party. In June 2000 the Council replaced the traditional committee system with an Executive to modernise and streamline the process of decision-making. The Full Council of all elected members meets monthly and is principally responsible for setting the annual budget and the Council Tax, reviewing the Capital Investment Programme and deciding on strategic objectives and corporate policies. The Executive meets every two weeks and is made up of 13 members of the Full Council. It is responsible for exercising strategic leadership, taking executive decisions and developing planning and new policies. Members of the Executive are each allocated a special area of responsibility, including education. At alternate meetings of the Executive, a special part of the agenda is set aside for education issues so that opposition members, the church and teacher representatives can join the decision-making process. There are a number of Scrutiny Panels to help the Council monitor the activities of the Executive and hold it to account for its performance. Members of these panels are councillors from all parties who are not members of the Executive. There is a Scrutiny Panel for Children and Young People’s Services. Since the introduction of the new system the Executive has continued the Special Sub-Committee on Educational Standards. This Special Sub-Committee maintained an overview of the quality of 3 the educational experience for learners in the City. Its remit included consideration of HMIE reports and authority reviews of educational establishments, approval of follow-up activities to inspection and reviews, and monitoring and reporting on the implementation of new Council initiatives. It also maintained an overview of the implementation of national and local policies and celebrated success. The Council has a clear set of aims, stated in the Changing Edinburgh for the Better document. They are: • to communicate and consult effectively; • to provide quality services; • to promote the City nationally and internationally; • to develop the local economy; • to reduce poverty and disadvantage; • to promote a healthy and sustainable environment; • to promote safer communities and reduce crime; and • to develop the organisation and its staff. The officer structure of the Council consists of the Chief Executive and eight service groups each led by a Director, including the Director of Education. The Council Corporate Management team includes the Chief Executive and Department Directors. The Director of Education is supported by five Heads of Service. They are responsible for Education Support Services, Policy Planning and Communications, Quality Services, Pupil Support Services, and Community Education. Each Head of Service is supported by a small team of managers and a range of other professional and 4 administrative staff. The Head of Quality Services is supported by three managers with responsibility for monitoring and evaluation, continuing professional development (CPD) and curriculum advice. The curriculum advice team includes a range of Quality Improvement Officers (QIOs), Principal Officers and Development Officers who provide direct contact with establishments. The Head of Education Support Services manages four Neighbourhood Liaison Officers (NLOs). NLOs each have a key role in supporting and challenging the work of staff in schools in one of four geographical areas of the City. Educational provision and performance The Council made provision for around 49,500 pupils in 100 primary schools, 23 secondary schools, 16 schools for those with special educational needs and a range of pupil support centres. It made available pre-school provision for all three- and four-year-old children whose parents wished a place. Ninety-three percent of four-year-olds and 80% of three-year-olds take up a pre-school place. Pre-school children were accommodated in 18 nursery schools, 80 nursery classes attached to primary schools and 124 centres run in partnership with the private and voluntary sectors, and the Social Work Department. All secondary schools and 94% of primary schools currently have a School Board. The Accounts Commission Statutory Performance Indicators (SPIs), 2001/2002, indicated that only 9% of secondary schools had an occupancy rate of 60% or less, compared to the national figure of 16%. Only 25% of primary schools had an occupancy rate of 60% or less, compared to the national figure of 33%. Many schools in Edinburgh, particularly in the city centre, operated at very high levels of capacity. Nineteen percent of primary schools had an occupancy rate of 101% or above, compared to 6% nationally. In the secondary sector, 5 30% operated at this level, compared to 14% nationally. The Council faced particular challenges in addressing these issues of school capacity as a result of the City’s changing population and parental preferences for children’s schooling. Demand for places had resulted in particular pressures on school accommodation, most notably in the secondary sector. Running costs per pupil in primary and secondary schools were in line with the national average. In 2001/2002 the authority had met the target of all P1-P3 pupils being taught in classes of 30 or less. In 2001/2002 the Council allocated £193,261,000 to the revenue budget for education. In 2002/2003 the figure increased to £207,808,597. These figures included direct grants under the National Priorities Action Fund. The following commentary draws on key performance information about the schools in the Council provided in Appendix 1. No data is provided in relation to comparator Councils in Scotland as none are sufficiently close to the City of Edinburgh in a broad range of socio-economic indicators to enable comparisons to be statistically valid. Staying on rate and school leavers’ destinations The percentage of pupils staying on after the compulsory school leaving age increased up to 1999/2000 and then decreased in 2000/2001. It was currently slightly below the national average. Over the last three years, the percentage of school leavers entering full-time higher education had risen slightly, but was consistently below the national average. The percentage of those entering full-time further education had increased by 3% and was now in line with the national figure. The number of pupils entering employment had remained consistently well above the national average over the last three years. 6 Attendance and absence Between 1998/1999 and 2000/2001, the percentage of total absences in primary schools remained steady and in line with the national averages. Over the same period, the percentage of total absence in secondary schools rose slightly and remained around 2% above the national average. The Council had not met its targets for improving attendance. In 2000/2001, the number of exclusions per 1,000 pupils was 36, well below the national figure of 51. 5-14 performance Over the period 1999 to 2002, there had been an increase in the percentage of primary pupils attaining or exceeding expected levels of attainment for their stage in reading, writing and mathematics. In reading and mathematics, the rate of improvement was in line with that achieved nationally, and in writing it was below. Performance in reading was in line with the national average, in writing it was between 1% to 4% above and in mathematics it was between 1% to 3% below. The authority had just exceeded its targets set for attainment in reading and writing. The target set for attainment in mathematics was not met. In secondary schools, national test results for S2 pupils indicated improved attainment in all three areas. In reading and writing, the rate of increase was in line with that achieved nationally. In mathematics, it was well below. Pupils’ overall performance was below the national average by 4% in reading, 3% in writing and 6% in mathematics. The authority had not met its targets for reading, writing and mathematics. 7 SQA examination performance From 1998 to 2002, the percentage of pupils who achieved 5 or more awards at Level 31 or better, by the end of S4, had remained relatively stable. Those who achieved 5 or more awards at Level 4 or better had increased by 2%. However, performance at Levels 3 and 4 was consistently below national averages. The rate of improvement at Level 3 or better was slightly below the national rate and at Level 4 or better in line with the national rate. The percentage of pupils who achieved 5 or more awards at Level 5 or better was generally in line with national figures. Over the five-year period the rate of improvement was above that achieved nationally. Attainment had remained relatively stable over the last four years. From 1998 to 2002, the percentage of pupils by the end of S5 who achieved 3 or more and 5 or more National Qualification (NQ) Awards at Level 6 or better was consistently above the national averages by between 1% and 3%. The increase in the percentage of pupils who gained 3 or more and 5 or more awards was slightly above the national level. The percentage of pupils who achieved 1 or more NQ awards or better at Level 7 by the end of S6 was above that achieved nationally. The rate of improvement since 1998 was broadly in line with the national figure. The Council had not met the targets it had set itself for the percentage of pupils gaining Standard Grade awards at 1-6 in English and mathematics. Targets set for the percentage of pupils gaining 5 or more awards at Level 3, or better by the end of S4, had not been met by 5%. Those for Levels 4 and 5 or better had not been met 1 8 Level 3 = Standard Grade at Foundation Level or Access 3 Level 4 = Standard Grade at General Level or Intermediate 1 at A - C Level 5 = Standard Grade at Credit Level or Intermediate 2 at A - C Level 6 = Higher at A - C Level 7 = Advanced Higher or CSYS at A - C by 3%. Targets set for the percentage of pupils gaining 3 or more and 5 or more awards at Level 6 or better by the end of S5 had been met. School inspection evidence In the period from January 1999 to October 2002, HMIE published reports which gave evaluations against a full set of performance indicators in 48 schools. Reports were published in 30 primary schools, 20 of which had nursery classes, 12 secondary schools and six special schools. The overall quality of attainment in English language and mathematics was good or very good in most of the primary schools inspected. There had been a more consistent pattern of attainment over the last year. The overall quality of attainment in other curriculum areas was more variable, being good in a majority of schools. There were particular weaknesses in attainment in science and technology in a third of schools. There were clear strengths in many primary schools inspected. Almost all had a well balanced curriculum and a good or very good ethos. The quality of the teaching process and the quality of pupils’ learning was good or very good in almost all cases. Staffing levels were consistently good or very good. Almost all schools had good or very good leadership. Particular strengths included communication with parents, management of devolved finances, support for learning and the contributions of promoted staff and senior teachers. Around half of the primary schools inspected had some important weaknesses in their arrangements for assessment. In almost a quarter there were weaknesses in teachers’ planning and staff development and review. Approaches to self-evaluation were fair or unsatisfactory in a third of schools. The authority had begun to target these areas for improvement and was providing additional courses within their continuing professional development 9 programme. There were important weaknesses in accommodation and facilities, in a quarter of schools inspected. In all of the nursery classes inspected, staff interacted effectively to extend children’s learning. The nursery curriculum took full account of the key aspects of children’s learning and development. In most nurseries, staff observed children carefully but needed to make more effective use of this information in planning the next steps in their learning. Almost all of the secondary schools inspected provided good learning and teaching. Most had good overall arrangements for assessment, but eight had weaknesses at S1/S2. In the majority of schools, the overall quality of attainment was good at two of the three broad stages of secondary education. However, eight schools had some important weaknesses in attainment at S1/S2. The secondary schools were all staffed and resourced well. There were consistent strengths in the structure of the curriculum, the quality of curricular and vocational guidance, pastoral care, partnership with parents and School Boards and in the management of devolved finances. Leadership was good or very good in most schools. Almost all were well served by promoted staff and senior teachers. Secondary schools’ processes for development planning and evaluating the quality of their work were variable. Planning for improvement was good in the majority of schools and self-evaluation was fair in half. Only one had effective arrangements in place for staff review and development. A majority of secondary schools had some important weaknesses in accommodation. However, three were involved in phased programmes of major building and refurbishment. The six special schools inspected provided for pupils with a range of special educational needs. These schools were 10 well resourced and generally well staffed. The overall quality of teaching was good in all schools, but the quality of pupils’ learning was more variable. In the majority, pupils were acquiring good skills and achieving good standards. Leadership was good or very good in most schools. In the majority of schools, the quality of teachers’ planning, the structure of the curriculum and the quality of assessment were fair. Self-evaluation was fair in half of the schools. The Education Department’s pre-inspection reports to HMIE were inconsistent in quality and the extent of evaluative comment varied. The Department had however, been very effective in advising and supporting schools in producing and implementing action plans as a result of inspection reports. In the past three years, HMIE follow-up reports were published on 32 schools. With the help of the generally very effective support provided by the authority, almost all schools made good or very good progress in implementing the main points for action in their published inspection reports. 3. Strategic management of the service Vision, values and aims Performance in this area was very good. The Council’s Education Department had a very clear set of values, aims and priorities, which linked well to the National Priorities and Social Justice Milestones. The aims were widely shared within the Department and had a strong influence on the work of staff deployed centrally and those in educational establishments. This ensured that planning and pupils’ experience were well related to National Priorities in Education. The values, aims and priorities of the Education Department were very clearly set out in the Service Improvement Plan 2001-2005. The plan was based on 11 the vision of Inspiring Achievement Through Learning. The aims related to the strategic themes set out in the Edinburgh City Plan 1999 and the corporate approach to providing customer-focused services. Strong emphasis was given to developing quality education that promoted creativity, achievement and attainment for all. The Education Department was committed to removing barriers to learning, maximising partnerships, encouraging active citizenship and developing communities. The aims and priorities for education were widely understood and accepted. Most heads of establishments who responded to the pre-inspection questionnaire (for which the response rate was 62%), indicated that senior managers communicated a clear overall vision for the development of education. Almost all were of the view that the Education Department’s Improvement Plan set out clearly the Council’s aims and priorities for education. These were reflected well in the Improvement Plans for individual educational establishments and central services. Elected members shared, and were committed to, the values and aims set for the Education Department. The Education Department had developed effective joint-working with other service departments in the Council. Departmental Directors met weekly as a Corporate Management Group and each member had particular corporate responsibilities. As part of the corporate policy making process they were given draft copies of corporate policies at an early stage to enable them to consider and comment on the implications for their service. Effective partnerships had been established with the Corporate Services Department, the Finance Department and the Housing Department. These partnerships served to improve strategic planning and the quality of support services to schools, to the benefit of pupils. 12 The Children’s Services Strategy Group provided a forum for effective co-operation between Education, Social Work and Health Services. Other examples of effective joint strategic working included The Children’s Services Plan, The Childcare Partnership, The Property Support Group, The Early Years Review and The Drug Action Team. Productive partnerships had been established with the Council’s Culture and Leisure Department, the private sector and sporting bodies. These resulted in a wide range of sporting and leisure opportunities being made available to pupils. Staff in the Education Department had also established very effective partnerships with a range of agencies including the police, local businesses and voluntary organisations. Leadership and management The overall effectiveness of leadership and management of the Education Department was good. There was very effective teamwork. Senior Managers set key priorities and planned strategically to support their achievement. Almost all headteachers who responded to the pre-inspection survey were of the view that senior managers showed a high level of commitment to the promotion of quality. Headteachers appreciated the extent to which senior managers communicated with them and included them in decision-making. The Director of Education had been very successful in establishing good relationships and a sense of trust and co-operation, which was widely recognised and appreciated by headteachers. His listening and responsive management style had helped to create a positive ethos in the Department and a greater sense of involvement among central and school based staff. He had improved communication with staff through regular visits to schools and attendance at a wide range of 13 meetings and forums. He chaired the Council’s Children’s Services Strategy Group and had a good understanding of national educational issues. The Director played a full part in the corporate work of the Council and had established effective working links with other Council Departments. The Director was supported well by five Heads of Service who formed a strong Senior Management Team (SMT). One Head of Service had been in post for one year and another had taken up post during the period of inspection. The team worked well together, were fully committed to the aims of the Department and made good use of regular team meetings. A strength of the SMT was its capacity to take a holistic view, and make decisions within the broader Council and national contexts. Each Head of Service had a wide-ranging and demanding remit. Those who were relatively new to post were still developing their remits and responsibilities. Senior Managers performed their individual responsibilities well. Headteachers found them very approachable and responsive. Each played a key role in leading major strategic developments which involved high levels of cross-group and partnership working. Examples of these included Private and Public Partnerships (PPP) in school building, Asset Management Planning, Changing Children’s Services, Continuing Professional Development and Support and Challenge. Community Education was integrated well to support school improvement and raise achievement for all. A strength of the SMT was their commitment to structured self-evaluation. They had adopted Quality Management in Education (QMIE)2 to provide rigorous structures for department self-evaluation. The outcomes of these processes were used well to improve service provision and the management structure of the 2 Quality Management in Education (HM Inspectors of Schools, 2000) is a framework of self-evaluation for Local Authority Education Departments. 14 Department. All Senior Managers, including the Director, had participated in a system of annual review. Senior Managers maintained very good relationships with elected members. Elected members provided strong political leadership. The Executive Member with responsibility for education provided clear direction and high-profile leadership, particularly on social inclusion. The Sub-Committee on Educational Standards played an active role in scrutinising levels of performance. The SMT now required to build on the improved culture and effective working relationships within the department to provide stronger direction on the curriculum and social inclusion and to challenge underachievement more consistently. Policy development Performance in this area was good overall. The Education Department had developed a wide range of policies which covered most areas of its work. Policies linked appropriately to national developments and National Priorities. Most headteachers considered the range of policies were appropriate to meet their needs. The Education Service Improvement Plan and the Children’s Services Plan, developed in partnership with the Social Work Department, set out clear expectations and provided a good framework for overall policy development. Within the Education Department, working groups led by officers or headteachers, and usually involving establishment staff, were involved in drawing up new policies and procedures. The Department’s Quality Assurance policy was outlined in a series of documents relating to school review, school development planning and standards and quality reporting. The Support and Challenge policy specified the time to be spent in establishments by officers and the type of activities they would undertake, including discussion on attainment and classroom visits, to support 15 and challenge schools in their performance improvement. Aspects of this policy had not impacted fully on schools at the time of the inspection, particularly in relation to providing more challenge to school performance. The Department needed to continue measures to ensure consistency of practice across neighbourhoods to support the full implementation of this policy. The Education Department, in partnership with the Social Work Department, had developed clear policies to support pre-school provision. In particular, there was a very good policy on communication and consultation with stakeholders in this sector which was subject to regular evaluation. The recent review of the learning and teaching policy, had resulted in a well-conceived document which establishments could use to review and improve their own policies and provision. High quality guidance had been given on child protection, personal safety, anti-bullying and anti-racism. However, policies on support for pupils required to be reviewed to give staff in schools more detailed guidance and to help them to develop provision. Further policy advice was also needed to support behaviour management in schools and the development of personal learning plans for some pupils. The latest versions of the Department’s policies and practical guidance could be easily accessed through the intranet, Edinburgh Grid for Learning. Headteachers were provided with a very helpful series of administrative guidelines. However, the Department needed to ensure that headteachers were using the latest policy advice available. Most policies were backed up by clear procedures for putting them into action. The Department had recently developed a policy on curriculum flexibility, and an innovative policy on provision for gifted and talented pupils. Most headteachers found these policies useful in reviewing 16 curricular initiatives and raising attainment, but their impact was at an early stage and variable across schools. More emphasis required to be given to the implementation and monitoring of the impact of these important policies in meeting the needs of individual pupils and raising standards of attainment. Further work required to be done to develop the draft learning and teaching policy and to progress the intention to provide policy guidance on provision for pupils aged 10-14. Similarly, work on improving the Working Together policy on New Community Schools needed to be progressed speedily. The wide involvement of headteachers and other staff in developing and up-dating policies and procedures was particularly notable. The Department was beginning to monitor and evaluate the impact of policies, through school visits by NLOs and QIOs. Policy development provided a helpful framework for schools in shaping provision for young people. However, stronger policy direction was required in some areas crucial to raising attainment and improving social inclusion. 4. Consultation and communication Performance was very good in the areas of consultation and communication. The SMT had been successful in establishing a culture of consultation. Extensive consultations had resulted in well-judged improvements to provision. Staff had clearly identified a wide range of appropriate stakeholders and had established a regular and well-structured cycle of consultation. Effective mechanisms were in place for consulting with School Boards and some good progress had been made in engaging with pupils to gather their views on key proposals and developments. Notable features of the authority’s approaches to consultation included the following. 17 18 • Staff had established a wide range of effective consultation mechanisms which reflected the needs of stakeholders. These included questionnaires, surveys, use of e-mail and web sites, and a wide variety of meetings and seminars. • Senior staff met regularly with headteachers from all sectors. They had also taken effective steps to develop regular face-to-face consultations with other staff. Such direct contact provided a key element in the success of the authority’s overall approach to consultation. • Major consultation exercises were very well planned and had a clear impact on policy. These included extensive consultations on the Improvement Plan, a review of Youth Services and a review of Early Years’ Services conducted in partnership with the Social Work Department. • School Boards were consulted on the Department’s Service Plan and budget. Monthly meetings of the Consultative Committee With Parents (CCWP) provided School Board representatives and elected members with a useful forum for consultation. However, in the pre-inspection survey, 46% of those School Board Chairpersons who responded (the response rate was 40%) felt that Boards did not have a strong influence in consultation arrangements. • The Department had made good progress in consulting directly with pupils through, for example, the Youth Task Force, and in encouraging schools to establish Pupil Councils. Pupils were increasingly consulted on specific school developments within the PPP programme. The Department now required to develop a mechanism for consulting with Pupil Council representatives in a planned and regular way. • The Department had established good arrangements for consulting with pre-school partner centres. In the pre-inspection survey, 74% of partner centres indicated that the Education Department consulted effectively with them. Heads of establishments had a positive view of the Department’s approaches to consultation. Primary headteachers, in particular, were very positive. Headteachers in special schools, however, were generally of the view that consultation was less effective. Communication was very good overall. The Director and senior staff were widely regarded by staff and stakeholders as being accessible, approachable and responsive. Notable features of communication included the following. • Staff and stakeholders benefited from a very effective and well-led Communications Team. The team had established a well-judged communications strategy and promoted the profile of the authority well. • A range of materials promoted effective communication with key stakeholders. A well-presented quarterly publication, Inform, kept readers aware of current developments and celebrated successes within the authority. Individual staff received weekly bulletins of Fast Facts, which provided information on decisions taken at SMT meetings. The Department had recently published an informative handbook, to complement schools’ own handbooks. • The Education Authority communicated its aims and values very effectively to schools, other establishments and key stakeholders. The pre-inspection survey indicated that almost all 19 establishment heads (93%) who responded felt that the Improvement Plan effectively communicated the Council’s aims and priorities for education. • The authority was increasingly using e-mail and local web sites to enhance communication. In response to staff concerns about the volume of communications, clear guidelines had been implemented to help ensure greater efficiency and manageability. A well-established School Board Unit ensured good communication was maintained with School Board members. They were provided with quarterly newsletters which provided them with summaries of the key decisions on education taken by the Executive. The CCWP provided an important forum to convey information to School Board representatives. In the pre-inspection survey 74% of School Board Chairpersons who responded felt that the authority was good at letting them know about its policies and plans for education. Ninety-one percent were aware of mechanisms for channelling views, enquiries and complaints. Eighty-four percent thought good training was provided for School Boards. Elected members were kept very well informed through briefings and committee papers. Well-presented and easily readable Standards and Quality Reports had been provided to stakeholders in 2000 and 2001. Although these reports provided evaluations of the quality of provision these were often too broad. A Council report, Measuring Edinburgh’s Performance, was widely circulated and included details of educational attainment in schools. The authority had a well-established and very effective Advice and Conciliation Service to respond to concerns, enquiries and complaints from stakeholders. It specialised in conflict resolution and mediation at the earliest stage of complaint. Staff logged and analysed the 20 frequency and nature of complaints, enabling the Service to report formally on its work and highlight emerging trends. Overall, a broad range of effective mechanisms for consultation and communication kept staff and stakeholders very well informed and involved them appropriately in decision-making. 5. Operational management Service planning Performance in this area was very good. The Education Service Improvement Plan 2001-2005 was an attractively presented, easily understandable and comprehensive document. It provided a very clear framework for the work of the Department. The selection of priorities for development was based on extensive consultation with a broad range of stakeholders and took account of the findings of internal reviews. It dovetailed closely with National Priorities and Social Justice Milestones. The clear and appropriate aims and priorities assisted staff in schools to set related priorities and targets to improve the quality of provision and raise pupils’ attainment. The Improvement Plan was set within the City’s overall strategic approach to planning. The Council was working to achieve greater coherence among its various plans and improve joint planning. The Children’s Services Plan made clear the lead and supporting responsibilities of Departments in working towards the achievement of priorities for improving services to children and young people. These priorities, and actions to promote inter-agency working, were reflected in the Education Department’s plan. The Improvement Plan outlined the Department’s five aims. These were expressed in 12 main priorities, to be 21 achieved through a number of related objectives and targets. Overall, strong emphasis was placed on targets which related to improving achievement and promoting education for all. Specific targets gave appropriate attention to aspects such as enhancing provision for pupils with special educational needs, ensuring appropriate attention to the needs of looked after children, bilingual children and other minority groups, improving attendance and behaviour and improving the learning environment for all. Within this commendably comprehensive framework, the Department should ensure, for itself and schools, that a major focus was placed and communicated on targets for the continuous improvement of pupils’ attainment. The Improvement Plan gave clear direction to schools in their planning processes. To supplement the plan, the Department provided schools with a list of the agreed local improvement objectives, including a helpful indication of those relating to new statutory obligations. Schools were able to seek comments on their plans from support staff at the drafting stages. A considerable number had done so and were appreciative of the advice received. Most schools had acquired a software programme to streamline improvement planning at drafting stages. Group, team and, in some cases, individual action plans took forward priorities at operational level. These plans were well conceived and written to an agreed format. The specification of success criteria for priorities and targets had improved over time. Almost all were well expressed in appropriate detail, which contributed to effective monitoring. Discussion of progress towards meeting targets was a regular feature of group and team meetings. The planning process helped to focus activity on the achievement of the aims and priorities set by the Department. 22 Arrangements for monitoring progress on the Improvement Plan were very good. Responsibility for the overall management and monitoring of service planning processes lay with a small planning team chaired by a Head of Service. The members of this team had established good agreed procedures and were diligent in monitoring and reporting to senior management. At the time of the inspection, most of the Department’s targets were on schedule to be met by the planned dates. Others were subject to close review. In the light of this progress, priorities and targets for the next year of the Improvement Plan were in preparation. A further large-scale consultation with schools on the updated arrangements for 2002-2005 had just been completed. Arrangements were in hand to report on progress in the next Departmental Standards and Quality Report. A commendable feature of the Improvement Plan was the inclusion of information on the resources to be allocated to individual priorities, outlined in appropriate detail in an Appendix. This, along with some other financial and resource information, provided readers with a sound rationale for resource allocations to Departmental and Council priorities. Deployment and effectiveness of centrally-employed staff Performance in this area was good and improving. Staff worked hard to overtake their demanding remits which were aligned to support the priorities of the Improvement Plan. Most headteachers (84%) who responded to the pre-inspection questionnaire thought that central staff were prompt and helpful in responding to contacts and agreed that officers maintained effective contact with their establishments (85%). The Director and Heads of Service had frequent direct contact with schools and worked well as a team. In returns to the pre-inspection survey, almost all (93%) headteachers felt that senior managers showed a strong 23 commitment to promoting quality. The Head of Quality Services was supported by three managers who provided a strong lead in their respective areas. The Curricular Advice Manager led the team of QIOs. Curriculum support was managed through the Curricular Advice Team and a range of steering groups, Curriculum Quality Teams (CQTs) and working groups. Principal Officers and the secondment of Development Officers on a rolling programme enhanced curriculum support. This resulted in effective contributions to quality development, particularly in the support provided for pre-school education and the Achievement in Literacy programme in P1/P2. Other strengths included the visiting teacher service, the work of the English as an Additional Language (EAL) team and the quality of resources and staff development in child protection and personal safety. The programmes to support education-industry links were well managed. However, in the secondary sector, the quality and impact of CQTs varied and support was uneven. The Department had not provided sufficiently strong strategic direction on the 5-14 curriculum. This had impacted adversely on the workload of QIOs and led to duplication of effort across schools and clusters. In the pre-inspection survey, a majority of primary headteachers (72%) felt confident of appropriate support being available. The four NLOs played a key role in supporting school improvement. They were deployed on a neighbourhood basis and had line management responsibility for headteachers in designated schools. Three of the four NLOs were relatively new in post. A review of Quality Services had resulted in a Support and Challenge framework which specified a minimum entitlement that each school could expect from NLOs and other officers. As part of the Support and Challenge framework, the NLO planned a series of visits to schools. These visits with local QIOs focused on agreed activities, including discussions of attainment, the school development plan 24 and Standards and Quality reporting. Staff were beginning to record the outcomes of these visits on a central database. However, the extent to which these records evaluated, as well as recorded information from schools varied and required to be more consistent. There were signs that the role of the NLOs and local QIOs was developing well. A series of regular meetings and joint training was helping to establish agreed approaches and procedures. However, there remained a need for more consistency of practice across neighbourhoods and for a clearer definition of roles and responsibilities, particularly that of the local QIO. Pupil Support Services was a complex and diverse group. A new Head of Service had taken up appointment during the inspection and the post of Special Schools and Social Inclusion Manager was vacant. Current staff had extensive remits and experienced considerable pressure of work. Special schools received good support and advice when they requested it, but responsibilities for monitoring their work within the Support and Challenge framework needed to continue to be strengthened. There was a particular need to provide additional support for pupils with social, emotional and behavioural difficulties. A wide range of other staff within the Department made valuable contributions to the work of schools. For example, these included staff who supported the arts, international exchanges and Out of School Hours Learning Activities (OOSHLA). Community Education staff played a significant role in a range of initiatives to support the wider achievement of pupils. Very good support was provided for a wide range of sports and outdoor education activities. The Early Years team linked well with the team of QIOs. Together, they made significant contributions to pre-school education, including partnership centres, and the early years curriculum. 25 Schools were well supported by centrally-based staff, including those with responsibility for finance, personnel, School Boards and pupil placements. At the time of the inspection, the role of many centrally-deployed staff was undergoing a period of change, with a greater focus being placed on quality assurance and improvement. All officers were committed to supporting schools and promoting improvement. New structures and new staff in post resulted in variability in the extent and quality of support services provided to staff and pupils. Greater clarity of responsibilities and continued training should provide more consistent and enhanced support and challenge for schools to secure improvement. 6. Resource and financial management Resource management The overall quality of resource management was good. The Council had a sound rationale for the allocation of resources. This allocation closely matched national guidance and took account of local priorities and specific grants such as the National Priorities Action Fund. The Council’s Standing Orders and the Scheme of Delegation provided a sound framework for resource and financial management. Expenditure could only be incurred by departments if approved as part of the Revenue Budget or Capital Investment Programme. The Council operated an integrated three-year planning and budgeting process. Links between the budget-setting process and strategic planning process had been established and development priorities within the Education Service Improvement Plan had been costed. As a result, the Department had produced a three-year indicative budget that identified the efficiency savings to be made to allow the Plan to be delivered. The three-year budgeting process, however, still had to be developed 26 within schools and was planned to commence in April 2003. Detailed budget proposals were prepared within education, in accordance with corporate instructions, and were agreed through the SMT and the Council’s Budget Review Group. The Devolved School Management (DSM) scheme provided mechanisms by which resources were allocated to schools and ensured proportionally greater resources were allocated to areas of deprivation. The City Development Department had compiled an Asset Register. A corporate Asset Management Plan (AMP) for accommodation was to be developed in 2003. Education held a significant amount of information in relation to school roll forecasts and school property. This information was compiled from the surveys undertaken of half the education estate in 1998/1999, the surveys in relation to the PPP outline business case submissions and the surveys undertaken to complete the Education Asset Register. The Department’s strategy in relation to asset management planning had included rationalising schools, extending schools, reducing the use of annexes and temporary accommodation and ensuring fitness for purpose. The approach to property management had allowed various developments to be embraced, which included: • a PPP scheme which was almost self-financing through the associated rationalisation of schools; • an outline business case for a further PPP scheme, which required Scottish Executive approval; and • the use of developer deals to finance capital projects, such as the Cowgate Under 5s centre. The PPP schemes were a major part of the Council’s strategy to address accommodation issues. The current PPP scheme was delivering: 27 • two new and three refurbished secondary schools; • ten new primary schools; • two new and one refurbished special school; • a new secure unit; and • a new community wing. The three-year rolling Capital Investment Programme had been established on the basis of bids for funding that had been evaluated corporately on its linkage to the Council’s aims and priorities, through the Capital Planning Group. A major proportion of this budget was allocated to planned maintenance and other school development works. The other main capital project in the last two years had been the building of a new secondary school. The Capital Investment Programme also included four new nursery schools, general purpose extensions, refurbishments and increases in accommodation capacity to meet demands. The Department’s surveys of the education estate highlighted that a number of school buildings were in a poor condition. This position was reflected in the HMIE school inspection reports in the period from January 1999 to October 2002, which highlighted that a quarter of primary schools and a majority of secondary schools inspected had some important weaknesses in accommodation. The Accounts Commission SPIs also clearly demonstrated that a significant number of primary and secondary schools were over-occupied. Action taken by management, mainly through the PPP schemes and the Capital Investment Programme, should address these issues. A Technical Services Review had been undertaken corporately with the aim of providing more direct services to client departments. A survey undertaken by 28 the Department had identified that headteachers were dissatisfied with the repairs and maintenance service. This included the concern that the costs of repairs were not always accurately estimated. To address these issues the Council had undertaken a review to consider alternatives to the way repairs and maintenance projects were managed. The review had resulted in: • the repositioning of certain services within the Housing Department; • the development of a Framework Agreement for projects less than £1.5m, which ensured that the client had a greater role in a streamlined procurement process; • the City Development Department no longer having operational involvement in the day-to-day management of smaller projects; and • a three-phase action plan, for delivery of the repairs and maintenance service for education, through the Housing Department. Although these steps had potential, at the time of the inspection, the benefits had only started to be felt in some establishments. The Client Services Team within Education Support Services (ESS) managed the client function for schools. This covered catering, cleaning, grounds maintenance, property management (including acting in an advisory capacity for the janitorial service) and transport. It also had responsibility for monitoring the services provided for example, by the Direct Cleaning and Edinburgh Catering Services Direct Service Organisations (DSOs). The Department had recognised through its reviews and plans that there was a need to improve further the quality of direct service delivery for property, cleaning and grounds maintenance. 29 The Culture and Leisure Department had established a quarterly grounds inspection process in order to provide a base line in quality to Business Managers. A review of transport had recently been undertaken corporately and it was proposed that education’s transport fleet would be moved to the Central Transport Unit. A review had been undertaken of janitorial services and Client Services were now in a position to revisit this review. A major initiative within the Department had been the ongoing appointment of Business Managers in all secondary schools and groups of primary and special schools. This innovative development had been very well received by headteachers and provided good support to school management. Business Managers concentrated on resource and financial management and personnel issues, thus releasing headteachers to manage the curriculum and learning and teaching. The ICT Strategy Group, chaired by a headteacher, had led the strategy based around the Council’s Smart City vision. Broadband access to the Internet, intranet and e-mail facilities, were available in all schools. The education strategy had been further developed through Tomorrow’s Learning Today – an advanced ICT strategy for the City. This involved an innovative proposal to investigate the wider provision of laptop computers and enhancing support for Community Learning. ICT was corporately driven within the Council. The service was provided through a ten-year partnership with the private sector, which helped to provide more equitable services across all education sectors. Some schools expressed concern with the delays in reported faults being addressed. This had been acted upon and the relevant Service Level Agreement (SLA) had set targets for the resolution of faults, which would be monitored by the Education Department. 30 The Council demonstrated a clear commitment to implementing the principles of Best Value. A range of measures had been taken to ensure the economic, efficient and effective use of resources to support and improve the delivery of education. These included: • involvement in various cross-cutting Best Value reviews; • the Education Department Best Value review programme; • the development of a Departmental Review Procedure Manual; • the development of Asset Management Plans; • the deployment of additional support staff and Business Managers; and • the partnership approach to the delivery of the ICT service. The Departmental Review Procedure Manual set out the processes and responsibilities within the Best Value reviews to be undertaken. The process was based on the QMIE framework and included benchmarking and consultation. A challenge to the review process and findings was included as part of the process through an External Validation Team. The process required reports and associated action plans to be submitted to the SMT and the Sub-committee on Educational Standards, with progress reports undertaken a year after submission to the Sub-committee. Overall, the Council had a number of effective resource management strategies in place which had resulted in improving levels of resource management. The Capital Investment Programme and PPP Scheme had resulted in provision of some high quality accommodation and 31 facilities. The Department should continue to implement its plans to achieve improvement in the quality of direct services to its schools and, through the PPP schemes and the Capital Investment Programme, continue to address issues of over-occupancy and pressures on school accommodation. Financial management The overall quality of financial management was very good. There was a good working relationship between the Education and Finance Departments. These arrangements had not been formalised through a SLA. Management considered that the constraints of a SLA meant that this was not an appropriate mechanism for developing and monitoring the framework of resource and financial operations within the Council. The good corporate working relationship, the Best Value review of the Financial Support and Management, the current review of finance services and the ongoing monitoring through the Finance Officers Group/Capital Planning Group provided effective alternative mechanisms. Elected members were involved in the budget-setting and monitoring process through the Budgetary Review Group. The Council’s overall financial position was considered by the Executive quarterly, and thereafter was routinely reviewed by the Resource Management and Audit Scrutiny Panel. Every report submitted to elected members required the financial implications of the proposal to be considered by the SMT and the Council Management Team. The Council’s Financial Regulations were clear and comprehensive, and were monitored and updated regularly. Each Head of Department was responsible for implementing and maintaining effective financial control within their department. The Education Finance Manual and DSM Manual provided a sound basis for financial management within the Education Department and 32 detailed an extensive range of internal control systems. These documents were readily available to staff through the intranet site, Edinburgh Grid for Learning. A guide to good financial practice in schools had also been developed. However, some staff in schools were not fully aware of the manuals and guides available. The Education Department had recognised the need to ensure internal controls were operating effectively. Internal audit reviews of schools had identified some control deficiencies. The Department was developing further the role of Finance Assistants in reviewing schools’ adherence to manuals and guidelines. Virement between budgets was at the discretion of budget holders. No virement limits had been set and there had been no formal monitoring of virement. This issue was currently being considered corporately. The Council had a comprehensive DSM scheme. Over 80% of the education budget was managed through DSM. The scheme had been the subject of a review completed in June 2002, and took appropriate account on national advice. Headteachers were generally satisfied with the scheme, the quality of the financial information and the training and support staff provided. It provided good scope for them to manage their budgets more flexibly to the benefit of pupils. Budget monitoring within schools was undertaken through a commitment accounting system and named budget holders were provided with regular budgetary reports. Strategic budget reports provided within the Department used the General Ledger. The budget reports used outwith schools, therefore, did not take account of commitments. Budget monitoring had been undertaken monthly through the SMT meetings, where variances were discussed and actions agreed. The different monitoring systems had an automatic reconciliation process with a manual comparison of any differences between the two systems required to identify 33 possible errors. These reconciliations had not always been timeously undertaken. Schools had no direct access to the main accounting system. It was acknowledged by the authority that an integrated financial package was required to improve access to a wider range of financial data. The Council was progressing this through its ICT partnership. Schools had named finance contacts within ESS, who visited, and provided advice, when required. The ongoing appointment of School Bursars and Business Managers, considerably enhanced overall financial and resources management and released senior staff in schools to concentrate on the management of learning. The provision of Bursars and Business Managers significantly strengthened the quality of financial management at school level. The Finance Department had undertaken audits of the financial controls of schools. Recommendations from these audits were incorporated within action plans agreed with the schools. Internal Audit provided summary reports, where significant issues arose on any areas of their activity. These were available to members through the Resource Management and Audit Scrutiny Panel. 7. Performance monitoring and continuous improvement Measuring, monitoring and evaluating performance The overall quality of work in this area was good. Senior managers demonstrated a strong commitment to quality and raising standards across the service. A number of well-constructed policy and guidance documents had been produced for both school and authority quality developments. A draft Quality Framework document had been distributed recently to schools for consultation. This 34 document brought together all the existing elements in one coherent policy. A process of school review was well established. It had recently been revised to take account of current trends in quality improvement and to reduce the time taken to undertake reviews. A comprehensive procedures manual gave establishments very good guidance on the process. The process was based on validation of schools’ self-evaluation based on How Good is Our School?3 or The Child at the Centre4. Classroom observation was a feature of the process. It also included a particular focus on an annual authority theme. Officers had undertaken staff development to ensure greater consistency across the authority. Schools were reviewed on a generational cycle and the review report, together with an action plan, was submitted to the Sub-Committee on Educational Standards. Headteachers saw the process as positive and developmental. The approach in partner centres emphasised quality through development, reflecting the challenge to these centres in achieving high standards of planning, monitoring and delivery. Overall, skills in self-evaluation had developed considerably. Further attention required to be given to extending such skills consistently within all sectors. The authority had recently introduced a re-focused system through which schools were visited regularly to ensure appropriate support and challenge and to secure improvement. Each establishment was assured a minimum number of visits per session through the Support and Challenge structure. Headteachers generally welcomed these arrangements and accepted that the role of QIOs was still developing. A database was being developed and piloted to record information gained from school visits. 3 How Good is Our School?- Self-evaluation using performance indicators (Audit Unit – HM Inspectors of Schools, SOEID, 1996, revised edition, HM Inspectorate of Education, 2002). 4 The Child at the Centre – Self-evaluation in the Early Years (SEED, 2000). 35 The authority had a well developed framework for revising its work. Best Value and Service Reviews were based on self-evaluation using QMIE. The Development Officer for Departmental Review had produced a detailed Review Procedures Manual. Training was provided for Review Co-ordinators and responsible officers prior to each review. Procedures included an annual review of performance and a triennial review of stakeholder views. The Review Group was responsible for ensuring that an action plan was taken forward. This ensured a rigorous system of self-evaluation and review. In addition the SMT had undertaken a thorough self-evaluation which, commendably, had included scrutiny by senior officers from another education authority. The Director of Education chaired the School Performance Monitoring Group, which met twice annually to consider school performance and identify and provide support where necessary. A headteacher had been appointed to support schools in which the authority was of the view that performance should be improved. This system provided the potential to target support more effectively to service improvement. Some monitoring of pupils’ attainment was available through an ICT system used within the authority. This was limited, however, and some secondary schools had piloted their own approaches in the absence of an authority tracking system. Some primary schools used a software package to track and monitor pupils’ attainment. The collection and analysis of educational data was limited by the constraints of the management information system and a lack of coherence and co-ordination in data management across the Department. Currently, all Heads of Service managed staff who dealt with educational and associated data. The use of different systems in the Education and Social Work Departments meant that the compilation of data on children looked after by the 36 authority was difficult, to the potential disadvantage of children concerned. The Standard Tables and Charts (STACS) analysis was used for analysis of examination results in secondary schools. A helpful pre-appeal data summary report was produced for each school in September 2002. Each report focused on significant issues for subject departments and summarised whole school trends and performance. Officers had undergone training prior to their school visits to discuss examination results with senior managers in schools. Secondary school headteachers did not feel that they were sufficiently challenged on examination performance by officers and did not have information about comparator schools. Attainment audits for 5-14 were produced for all primary schools as a basis for discussion of school performance with NLOs and QIOs as part of the Support and Challenge process. NLOs discussed targets for improvement with schools and provided signed agreements to the education office. Individual school targets were amalgamated to set the authority target. More rigour and challenge required to be introduced to the target-setting process to secure continuous improvement. In the special education sector targets were not regularly part of the discussion in NLO visits. The Department’s anti-bullying and anti-racist policies required establishments to monitor and record incidents on a standard proforma. These were analysed and reported annually. The authority was the first in Scotland to report publicly on its bullying statistics. Effective procedures were in place to support schools during inspections by HMIE. The authority had produced a comprehensive support document that described the process in detail. Very effective support was provided to 37 assist schools in producing and implementing action plans as a result of inspection reports. Good arrangements for the professional development and review of staff had been established. However, progress in involving all school staff had been slow. This resulted in a gap in the Department’s ability to monitor performance and identify staff development needs. Better progress had been made in implementing the staff development and review scheme for centrally based staff. Overall, the authority had good arrangements in place to build up their knowledge of the effectiveness of schools. The blending of existing procedures with revised approaches and new initiatives was managed well. However, it was still too early to judge the full impact of these revised arrangements. The Department now needed to consolidate the changing role of QIOs and review its management information arrangements in order to provide a more systematic approach to the collection, analysis, evaluation and reporting of educational data and information. Continuous improvement in performance The overall impact of the authority in promoting continuous improvement was good. Most (85%) heads of pre-school centres and most (82%) primary headteachers who responded to the pre-inspection questionnaire were confident that the authority was helping schools to improve the quality of education. Only a majority (69%) of secondary headteachers and half the headteachers in special schools shared this view. Given the context within which schools operate, the quality of attainment in reading and writing was very good in primary schools, but fair in S1/S2. In mathematics, attainment was fair in primary schools and in S1/S2. In secondary schools, overall attainment in S4 was good at Levels 5 and 3, but fair at Level 4. Overall, attainment at Level 6 in S5 and S6 was very good, but was too variable across schools. 38 The Department had provided very good support and challenge for pre-school establishments. Support for primary schools was variable, but support for Early Intervention had resulted in improved attainment, particularly in reading and writing. A range of support had been provided to secondary schools to improve learning and teaching and raise attainment and very good support had been provided through the deployment of seconded teachers. Support for pre-school education The Department’s support for pre-school education was very good. After a period of significant expansion, a timely review of Early Years Services was underway. Existing levels of provision had been expanded through very effective partner arrangements with the private and voluntary sectors. The authority provided extensive, high-quality support for its pre-school education. Partner centres were well integrated within the authority’s overall framework for support, challenge, development planning and self-evaluation. Staff in partner centres strongly valued the quality of input from education authority staff. Pre-school staff participated in a wide range of professional development activities which were mostly well tailored to meet the needs of participants. In some cases, access to courses was difficult because of over-subscription. The overall quality of pre-school provision and the support it received were strong features of the work of the authority. Support for primary schools and 5-14 Overall, the authority provided good support to its primary schools. Strong emphasis had been placed on supporting Early Intervention. This included baseline assessments at the beginning and end of P1, a Literacy Programme, an Intensive Reading Programme and a Mathematics Recovery Programme. The University of 39 Edinburgh had been involved in a three-year evaluation of Early Intervention in Edinburgh. The first stage report, published in December 2001, had identified benefits for pupils in improved learning and attainment. The number of P2 pupils reaching Level A, the standard normally expected to be obtained by pupils in P3, in reading, writing and mathematics had improved over a three-year period. Performance in reading and writing was consistently above the national average, but below in mathematics. A new mathematics programme had been piloted, and was planned to be introduced in final form from August 2003. Support for 5-14 curriculum development was variable, and more direction was needed from the authority. In accordance with the principles of devolved management, schools were able to purchase programmes and learning materials that best suited their requirements. Good support was being given, most notably in science and technology, environmental studies and 10-14 mathematics. However, there was a need for more central direction and support in the form of curricular plans, materials, and advice on teaching and learning approaches. There was scope for more sharing of curricular programmes. Evidence from inspection indicated that the authority had some very good primary schools where pupils experienced high quality education. These individual examples provided important sources of best practice which required to be used more extensively to further improve the quality of provision across the authority. Extra staffing had been allocated to certain identified schools in order to support the Intensive Reading Programme. The adviser for Learning Support and Special Educational Needs monitored the improvement of individual children across the authority. Plans were in place to extend the programme to older children. 40 However, arrangements for the tracking of individual pupil achievement using ICT were not yet fully in place. The Department’s Numeracy Programme had recently been revised in the light of teachers’ evaluations of the previous scheme and new research. A Mathematics Recovery Programme had been established in six schools in certain areas of the City. This initiative was at an early stage. Since 1999, improvements had been made in 5-14 attainment in primary schools in reading, writing and mathematics. The rate of improvement in reading and mathematics was in line with that achieved nationally, and in writing it was below. Performance targets had been set for 2002. The targets for reading and writing had been met, but the target set for mathematics had not been met. There was scope to increase further attainment in mathematics. Department staff were aware of the need to ensure that the early gains in pupils’ attainment at P1-P3 were sustained at later stages in primary education. In secondary schools, improvements had been made in 5-14 attainment. Pupils’ attainment in reading and writing was below the national average, and in mathematics, well below. The rate of improvement in mathematics had been well below that achieved nationally. Targets set for levels of attainment had not been met. Overall, there was a clear need to improve the quality of attainment in literacy and numeracy in S1/S2. Support for secondary schools Support for secondary schools was good overall. A range of curriculum groups, consisting of school staff, had been set up to provide advice and support. However, there were variations in the extent to which these groups had been successful in developing the curriculum and advising schools, especially in giving appropriate 5-14 support in S1/S2. In some subjects, there was a limited 41 number of curriculum materials available to schools. The authority had decided to re-introduce meetings of principal teachers to provide a forum for discussion of curriculum issues and to develop further subject self-evaluation. Schools welcomed this as a means of spreading good practice. The introduction of new NQs had been well supported by the Education Department. Seconded teachers had been very effective in helping schools to develop courses and improve learning and teaching. Very good arrangements were made to assist staff in developing these courses. The Higher Still Steering Group provided clear guidance to schools, and audited implementation of the programme annually. Subject teachers and school managers were also given good advice in relation to the analysis of SQA attainment data from NLOs and the QIOs who used this information as part of their discussions with schools, including target setting. Pupils had been given good opportunities to broaden their learning experiences through a range of education for work and enterprise activities, and programmes run in partnership with Colleges of Further Education. Extensive provision had been made to provide pupils with additional opportunities for out-of-school learning after the normal school day and during holiday periods. The needs of individual pupils were addressed well by the provision of flexible learning experiences through the SCHOLAR Programme. Over the period 1998 to 2002, the percentage of pupils who achieved five or more awards at Level 3 or better had remained relatively steady at about 3% below the national average. The rate of improvement in the percentage of pupils who achieved five or more awards at Level 4 or better was in line with that achieved nationally. However, the percentage who achieved awards at this level was 4% below the national average. The percentage of pupils who achieved five or more 42 awards at Level 5 or better was in line with the national average and had increased at a rate slightly above that achieved nationally. Over the same period, the percentage of pupils in S5 who achieved three and five or more awards at Level 6 had increased and was consistently above the national average. The rate of improvement was slightly above that achieved nationally. Targets set for attainment at Levels 3, 4 and 5 had not been met. Those for three or more and five or more awards at Level 6 had been met. The Council now needed to challenge schools to raise the attainment of lower attaining pupils and reduce the variability in standards of attainment across schools. Support for pupils The Education Service had a good breadth of provision to support pupils with special educational needs. This included a range of special schools and classes, a visiting teacher service, a Hospital and Outreach Teaching Service (HOTS) for pupils who were too ill to attend school or who had been excluded from school, and a service to support pupils for whom English was an additional language. Recently, the Council had adopted a policy on supporting pupils with special educational needs. This policy contained appropriate statements on the principles of inclusion and the need to continue to maintain a range of special schools. The Education Department had yet to produce a clear strategy on how this policy would be delivered. The Education Department provided mainstream schools with structures to help them to identify and meet the needs of pupils with learning difficulties and special educational needs. Secondary schools had been provided with a framework to help them support the needs of pupils with dyslexia. A similar framework had recently been developed for primary schools. A strategy was in place to identify and meet the needs of pupils with autism. At the time of the inspection, the Department 43 was piloting provision to support some pupils with moderate learning difficulties in their local schools. The evaluation of this pilot was expected to inform future developments in this area. The Education Department appropriately ensured that all pupils in special schools, and those in mainstream schools, who required significant intervention in their learning, were provided with Individualised Educational Programmes (IEPs). Schools had been given good advice on developing IEPs and the Department had provided an electronic template for IEPs which schools could develop for use with their own pupils. Teachers and auxiliary staff who supported pupils with special educational needs were provided with a good range of locally-based staff development opportunities. The adviser in special educational needs organised funding for teachers who wished to pursue further NQs in specialist areas. Principal teachers with responsibility for learning support met regularly with the adviser to share good practice. The Educational Psychological Service was well-organised into four area teams. Psychologists gave good support to schools in meeting the needs of pupils with special educational needs. Psychologists had also developed a useful role in providing a research background for Education Department initiatives in special educational needs. However, the Department had difficulty in recruiting and retaining a full complement of psychologists. This reduced the level of service that was available to some schools and their pupils. The Education Department had a number of initiatives to support pupils who were at risk of exclusion from school. These included the provision of multi-agency pupil support groups in all secondary and an increasing number of primary schools. These groups decided on appropriate support strategies and alternative placements for individual pupils. Sometimes the secondary educational 44 provision for pupils was limited and restricted by constraints in staffing. Education and Social Work Services jointly funded a number of off-site centres for pupils with social, emotional and behavioural difficulties. These had been successful in supporting some pupils who experienced difficulties in mainstream settings. The future direction of a number of these centres was being reviewed as part of the council’s Working Together strategy. Overall, the number of exclusions of pupils from schools was below the national average. Officers within Pupil Support Services monitored the numbers of exclusions and contracted the HOTS Team to provide some education to those pupils who had been excluded from school. Officers also supported parents in finding new school placements when their children were permanently excluded. The Council’s policy on exclusion was not always followed consistently by headteachers. This resulted in some pupils remaining too long without a full-time school placement. The Education Department should monitor the implementation of its policy on exclusion to ensure that pupils’ rights to continuing education and their rights of appeal against exclusion are observed. The Education Department had developed good working relationships with the Social Work Department and with the Health Board. Officers from education and social work met regularly in the Children’s Services Strategy Group to plan for the needs of vulnerable children. The Department was developing its provision for looked after children. Each residential children’s unit had close links with a teacher from the HOTS Team who monitored and supported the educational achievements of children within the unit. The Education Department Improvement Plan stated within its priorities that the majority of young people leaving local authority care should achieve at least Standard Grade English and mathematics. This target should be reviewed to ensure that it presented an 45 appropriate level of challenge for all looked after children. Despite the efforts of staff, the development of services for looked after children had been hampered by the lack of joint information systems across the Council departments. Support for staff development There was a strong commitment in the authority to staff training and development. Provision for professional development was overseen by a Continuing Professional Development (CPD) Manager who had established an innovative CPD framework for staff development. This set out a matrix of training opportunities for probationers through to experienced headteachers. The framework had been very well received by staff and had been influential in informing national guidance. Most (87%) headteachers, including heads of partnership centres, agreed that the authority had assisted their staff in accessing appropriate staff development. An extensive range of courses, seminars and conferences was provided to support staff development. The perception of most participants was that training was of good or very good quality. Training included support for child protection, aspects of provision for pupils with special educational needs and early intervention. Some local authority nursery staff were less positive about the level of training provided. Some staff across all sectors reported that courses were often full and there were insufficient courses in popular areas such as ICT. The CPD team had begun to address these issues. The arrangements of school hours to create one afternoon free from teaching provided opportunities for staff development. However, as there was not a consistent pattern across the authority, this limited the most effective use of this time. The Council had been accepted as an accredited provider of ICT training through the New Opportunities Fund initiative, operating under the name of ELITE. The 46 quality of provision of the ELITE courses was very good overall. The majority of teachers had made good progress, although this was variable and generally inconsistent across secondary schools. Support for probationers was very effective. Very good arrangements were also being developed to support the professional development of middle and senior managers. Newly appointed headteachers were allocated a mentor who kept in touch and provided valued support. The Department had particularly effective arrangements in place to support staff who wished to undertake the Scottish Qualification for Headship (SQH). Other features of support The Department’s approach to New Community Schools was based on a long-standing initiative Working Together, inherited from the previous Regional Council. Working Together had, since its inception, sought to develop links among a broad range of services, external agencies and voluntary organisations. The key aim of the initiative was to provide integrated support at the point of need, to children, young people and their families. In the first phase of the introduction of New Community Schools, funding had been used to extend this existing work by developing further local support in schools in four areas of the City. In addition, a number of local projects, with a particular emphasis on the improvement of health, had been introduced successfully. However, a fundamental reappraisal of the focus, management and effectiveness of the Department’s approach was now required in order to ensure that children and their families benefited to the maximum extent possible. In response to this recognised need, the Department had recently started work to develop a framework for the improvement of policy and procedures in this area. The Education Department had achieved Investors in People (IiP) status in November 2001. Responsibility for 47 IiP lay with the SMT. The Director of Education chaired an IiP working group and the CPD team managed ongoing developments. One school had achieved IiP status and some had gained other quality awards. The authority did not actively promote the IiP award, taking the view that it was a school decision to take it forward. The development of citizenship in schools was at a very early stage. No audit of provision had taken place. However, some existing initiatives contributed to this National Priority. The authority intended to establish a steering group to co-ordinate and plan developments. The Council was highly committed to promoting pupils’ achievement across a broad range of areas. High priority had been given to promoting pupils’ skills in sport. A Sports Unit and development officers for specific sports provided some very good support for the development of sport across the authority. Staff worked well with the Culture and Leisure Department, the private sector and sporting bodies to secure funding, provide additional staffing and introduce a wide range of initiatives to enable pupils to participate in sporting activities. Specialist coaching and advice was provided in a range of sports. Funding had been used to improve sports facilities. The Council ran two outdoor education centres to enable pupils to develop skills in outdoor education activities and to extend their personal and social development. The Council provided very strong support for the expressive arts. Free instrumental tuition was provided for pupils across the City. Expert music provision was made at a specialist primary and secondary school. Dance provision was provided at a secondary school specialising in this area. Visiting specialists in art and design, music, drama, and physical education enhanced learning and teaching in primary and special schools. Opportunities were provided for pupils to develop their skills in a number of orchestras and bands. Effective 48 support was provided across the service by the Arts Unit. A very successful arts programme offered performances and workshops to schools from visiting artists. Productive links had been established with the Edinburgh Festival. Very good support was provided for international activities. The International Unit provided very good support to schools to promote international work, visits and exchanges. Gaelic medium education was provided in Gaelic medium classes in a primary and a secondary school. A Gaelic medium nursery was attached to the primary school and support was provided for Gaelic playgroups in various parts of the city. The Council was committed to expanding provision at pre-school level, but progress had been limited due to difficulties in recruiting appropriate staff. In 2000, the Council undertook a survey of parents with children in nursery schools to gauge future demand for Gaelic Education. In 2002, the Review of Gaelic Medium Education concluded that there was insufficient demand for an increase in Gaelic provision. The decision was made to promote pre-school Gaelic provision in particular and review future demand again in 2004. This policy and approach had resulted in some parents losing confidence in the Council’s stated commitment to promote Gaelic medium education and a reduction in partnership working. There was a well-developed study support programme which offered a wide range of opportunities to learners. Almost all secondary schools provided a focused timetable of study support and Easter revision classes. They were well supported in delivering these programmes. In addition, OOSHLA provided a very wide range of activities to support achievement through an impressive number of sporting and arts opportunities. 49 The Education Department had introduced a good range of initiatives to promote healthy lifestyles and personal safety, particularly in areas of deprivation. Breakfast clubs and schemes to promote a healthy diet operated successfully in many schools. Some schools worked closely with health visitors on general health promotion and oral hygiene. Schools had access to a range of health promotion events including sexual health, drugs, mental health, nutrition and choosing healthy lifestyles. The Department deployed a range of mechanisms to disseminate good practice and celebrate success, including the following: • The Education Awards Ceremony; • Sports Awards; • The Edinburgh Conference; • sections in School Review Reports which were placed on the authority database of good practice; • The Edinburgh Grid for Learning; • headteacher and other staff meetings; and • NLOs and QIOs contact with schools. The Department was well placed to build further on these practices to disseminate and share emerging good practice. 8. How well does the authority perform overall? Overview Generally, pupils in the City of Edinburgh pre-school establishments and schools received a good quality of 50 education. The Council had taken a number of very positive steps to improve the quality of education and respond to the scale, diversity and uniqueness of challenges facing them. There was, however, still scope to add further value to the work of schools in raising attainment and promoting social inclusion. The Education Department had established a very clear set of aims which focused appropriately on raising standards of educational achievement and service improvement. The aims had a strong influence on the planning and work of staff deployed centrally and those in schools. They were linked well to the National Priorities in Education. Joint-working with other Council Departments and other agencies was effective and had resulted in improved planning, policy making and levels of service. However, a review of the Council’s approach to the development of New Community Schools was required to ensure the maximum benefit to pupils and communities. Consultation and communication with schools, elected members and a wide range of stakeholders were very good. Financial management had major strengths overall. Service planning was very good and provided a sound framework and clear direction for schools in their planning for improvement. The Director and Senior Managers had developed effective teamwork and had been successful in establishing an ethos of trust and co-operation throughout the Department. They had led key developments which had resulted in improvements in services to pupils and parents. They demonstrated a strong commitment to quality and raising standards of provision and achievement. Processes for departmental self-evaluation were very thorough and the outcomes helped set future structure and policy. Procedures for school review were well established and had been recently reviewed and revised. Senior staff now needed to build on these 51 achievements and the improved ethos in the Department to increase the challenge, direction and support to headteachers and teachers in targeted areas of under-performance. The City of Edinburgh is an education authority with some major strengths, but also with clear headroom and capacity for further improvement. The substantial strengths of the Department in terms of its shared vision, approaches to consultation, communication, service planning, and commitment to quality and improvement, provided a strong base on which to further promote and secure continuous improvement. Key strengths 52 • The clear vision, values and aims which provided strategic direction and a context for planning for improvement. • The high quality of approaches to service planning. • Very effective strategies for consultation and communication. • The approachability and responsiveness of senior managers and centrally-deployed staff. • Processes for departmental review and the programme of school review visits. • The range and quality of support for pre-school education. • The very effective framework for Continuing Professional Development (CPD). • High levels of attainment in S5/S6 in most schools. 9. Main points for action In addition to addressing the areas for improvement identified in this report, the local authority should act on the following recommendations. • Continue to improve property maintenance and address issues of over-occupancy and pressures on school accommodation. • Extend the provision of direction and support for the 5-14 curriculum to enable staff to continue to target under-achievement and raise attainment. • Consolidate the revised arrangements for school review and the role of QIOs in supporting and challenging schools. • Improve arrangements for management information systems to provide a more co-ordinated approach to the collection, analysis and reporting of educational data. • Improve the management and effectiveness of the approach to New Community Schools through the Working Together initiative to promote social inclusion and raise educational standards. • Further develop approaches to ensure improvements in educational attainment in numeracy in primary schools and S1/S2, literacy in S1/S2 and the overall performance of lower attaining pupils in secondary schools. 53 Around two years after the publication of this report HM Inspectors will re-visit the authority to assess progress in meeting these recommendations. The local authority has been asked to prepare and make public an action plan, within eight weeks of the publication of this report, indicating how it will address the main points for action in the report. Ian Gamble HM Chief Inspector Quality, Standards and Audit Division March 2003 54 Appendix 1 Performance information • % of school pupils staying on to S5 (post Christmas) Edinburgh National • 1998/99 1999/00 2000/01 63 65 68 65 62 64 Pupil destinations 1998/99 1999/00 2000/01 Edinburgh National 28 31 27 31 29 32 % Entering Full-Time Further Education Edinburgh National 16 18 17 19 19 20 % Entering Employment Edinburgh National 36 26 39 26 34 24 % Entering Full-Time Higher Education • Absence As part of the 2002 Target Setting initiative, the City of Edinburgh Council set itself the following target to minimise the average number of half-days absence per pupil in primary and secondary schools by 2002. Target Level (June 2001) 1999 2000 2001 Target Level (June 2002) 2002 Primary Edinburgh National 17 18 19 20 19 19 21 20 16 - 20 19 Secondary Edinburgh National 31 36 49 42 48 41 52 43 39 - 52 42 55 • Exclusions from schools in Edinburgh 2000/2001 Total Exclusions Per Temporary Permanent Exclusions 1000 Pupils Exclusions exclusions Edinburgh 1798 36 1730 68 National 38,656 51 38,334 322 As part of the 2002 Target Setting initiative, the City of Edinburgh set itself the following targets in reading, writing and mathematics to be achieved by 2002, and has made the following progress in achieving them. The figures represent the percentage of pupils in primary schools attaining and expected to attain appropriate 5-14 levels by end of P75 Primary 1999 2000 2001 Target Level June 2002 2002 Reading Edinburgh National 75 77 73 73 77 76 81 80 81 81 81 81 Writing Edinburgh National 65 67 64 60 68 66 73 70 74 73 74 72 Maths Edinburgh National 78 81 75 76 74 77 78 79 81 82 78 80 5 56 Target Level June 2001 Level A by end of P3. Level B by end of P4. Level C by end of P6 Level D by end of P7. The figures represent the percentage of pupils in secondary schools attaining and expected to attain appropriate 5-14 levels by end of S26 Secondary Target Level June 2001 1999 2000 2001 Target Level June 2002 2002 Reading Edinburgh National 51 54 43 44 48 53 53 56 56 59 55 59 Writing Edinburgh National 46 48 38 38 41 43 41 46 49 51 47 50 Maths Edinburgh National 53 55 44 42 44 47 47 51 55 56 48 54 6 Level E by end of S2. 57 • Results in Scottish Qualifications Authority (SQA) National Qualifications. Scottish Credit and Qualifications Framework (SCQF) levels: 7: CSYS at A-C 6: Higher at A-C 5: Intermediate 2 at A-C; Standard Grade at 1-2 4: Intermediate 1 at A-C; Standard Grade at 3-4 3: Access 3 Cluster; Standard Grade at 5-6 By end of S4 1999 2000 2001 2002 SG Eng 1-6 Edinburgh National 92 93 93 94 92 94 92 94 92 94 SG Maths 1-6 Edinburgh National 92 92 93 94 92 94 92 94 91 93 5+ @ level 3 or better Edinburgh National 88 90 89 91 87 91 88 91 88 91 5+ @ level 4 or better Edinburgh National 70 74 73 75 72 77 73 77 73 76 5+ @ level 5 or better Edinburgh National 28 30 33 32 32 33 34 34 33 33 1998 1999 2000 2001 2002 By end of S5 3+ @ level 6 or better Edinburgh National 22 20 22 21 26 23 25 23 25 22 5+ @ level 6 or better Edinburgh National 7 6 7 7 9 8 12 9 11 9 1998 1999 2000 2001 2002 11 9 12 10 11 10 13 11 14 11 By end of S6 1+ @ level 7 or better 58 1998 Edinburgh National As part of the 2002 Target Setting initiative, the City of Edinburgh Council set itself the following targets for pupils attainment in National Qualifications, and has made the following progress in achieving them. Target 1999/2001 1999/2001 Target 2002 2002 SG English 1-6 Edinburgh National 94 94 93 94 95 95 92 94 SG Maths 1-6 Edinburgh National 94 94 92 94 95 95 91 93 5+ @ level 3 or better Edinburgh National 92 93 88 91 93 93 88 91 5+ @ level 4 or better Edinburgh National 76 77 73 76 76 79 73 76 5+ @ level 5 or better Edinburgh National 35 34 33 33 36 35 33 33 3+ @ level 6 or better Edinburgh National 25 23 24 22 25 24 25 22 5+ @ level 6 or better Edinburgh National 8 8 9 8 11 9 11 9 59 Appendix 2 Inspection coverage Establishments visited: Cowgate under 5s Centre Children’s House Nursery School Fox Covert Play Group Greengables Nursery School Kirkliston Nursery School Little Flyers Nursery North Edinburgh Child Care Spinney Lane Nursery School Dalry Primary School Echline Primary School Gilmerton Primary School Inchview Primary School Lismore Primary School Oxgangs Primary School Pirniehall Primary School St Cuthbert’s RC Primary School St David’s RC Primary School St Francis RC Primary School St Mary’s Edinburgh RC Primary School Tollcross Primary School Craigmount High School Craigroyston Community High School Holy Rood RC High School Liberton High School Portobello High School St Augustine’s RC High School St Thomas of Aquins RC High School Graysmill School North Edinburgh Working Together Centre Oaklands School 60 St Crispin’s Special School Wellington School Meetings attended: Council Executive Children and Young People Scrutiny Panel Education Awards The Edinburgh Conference Education Department Senior Management Team Consultative Committee with Parents Sub-committee on Educational Standards Support and Challenge Working Group Interviews or meetings with Council Members and Officers: Leader of the Council Executive Member for Education Opposition Spokesperson on Education Chair of the Children and Young People Scrutiny Panel Chief Executive Director of Corporate Services Director of Finance Chief Accountant Finance Director of Housing Director of Social Work Interviews or meetings with other Stakeholder Groups: Focus Groups of headteachers representing pre-school, primary, secondary and special education sectors Focus Group of parents and staff from the primary school with Gaelic classes, including a representative of Comann nam Pàrant Group of School Board Chairs Trade Union Representatives 61 Interviews with Education Service Staff: Director of Education Heads of Service Neighbourhood Liaison Officers Groups of and Individual Quality Improvement Officers Group of and individual Development Officers Group of Psychologists Other Officers, Managers and co-ordinators in the Education Department Business Managers, Bursars and administrative staff in establishments visited 62 Appendix 3 Quality indicators We judged the following to be very good • • • • • Visions, values and aims Mechanisms for consultation Mechanisms for communication Service planning Financial management We judged the following to be good • • • • • • Effectiveness of leadership and management Policy development Deployment and effectiveness of centrally-deployed staff Resource management Measuring, monitoring and evaluating performance Continuous improvement in performance We judged the following to be fair • No aspects were found to be in this category We judged the following to be unsatisfactory • No aspects were found to be in this category 63 How can you contact us? Copies of this report have been sent to the Chief Executive of the local authority, elected members, the Head of the Education Service, other local authority officers, Members of the Scottish Parliament, Audit Scotland, heads of the local authority educational establishments, chairpersons of the local authority School Boards/Parents’ Associations and to other relevant individuals and agencies. Subject to availability, further copies may be obtained free of charge from the address below or by telephoning 0131 244 0746. Copies are also available on our web site: www.hmie.gov.uk Should you wish to comment on or make a complaint about any aspect of the inspection or about this report, you should write in the first instance to Ian Gamble, HMCI at: HM Inspectorate of Education Quality, Standards and Audit Division 1-B95 Victoria Quay Edinburgh EH6 6QQ A copy of our complaints procedure is available from that office and on our website. If you are still dissatisfied, you can contact the Scottish Public Services Ombudsman directly or through your member of the Scottish Parliament. The Scottish Public Services Ombudsman is fully independent and has powers to investigate complaints about Government Departments and Agencies. She will not normally consider your complaint before the HMIE complaints procedure has been used. Instead, she will usually ask you to give us the chance to put matters right if we can. 64 Complaints to Scottish Public Services Ombudsman must be submitted within 12 months of the date of publication of this report. The Ombudsman can be contacted at: Professor Alice Brown The Scottish Public Services Ombudsman 23 Walker Street Edinburgh EH3 7HX Telephone number: 0870 011 5378 e-mail: enquiries@scottishombudsman.org.uk More information about the Ombudsman’s office can be obtained from the website: www.ombudsmanscotland.org.uk Crown Copyright 2003 HM Inspectorate of Education This report may be reproduced in whole or in part, except for commercial purposes or in connection with a prospectus or advertisement, provided that the source and date thereof are stated. 65