Reid Kerr College Excellent practice Enhanced Quality Culture in Computing New senior and operational management provided a catalyst for an enhanced quality culture in computing. Building on good practice that already existed within the computing section and within the wider department, computing staff and management have transformed the section and improved the performance of the learners. In Session 2008-09 the computing section’s average student outcome for Full Time courses was 67%. The team set out to challenge and support teaching staff to provide learning and teaching experience that would fully engage learners and deliver high-quality learning and teaching. The team made very good use of the HMIE computing aspect report (2009) and previous external reviews to develop an agenda for change. In reviewing their practice, the team identified that the delivery of the computing curriculum lacked stimulation and variety. Accordingly, the team engaged proactively with their learners, asking them what they wanted and expected from their courses. Learners were asked which teaching styles they found effective, and improvements they would like to see introduced. Staff responded well to this feedback and accessed best practice within the college and external partner colleges. With full support from the management team, staff introduced a number of student-centred initiatives, including vertical integration of courses to give teaching staff ownership of NC and HN programmes revised NC programmes that improved transition to HN programmes upgrading in computing labs staff-shadowing to improve technical expertise and encourage sharing of good practice in teaching monthly computing staff meetings learner lunches to engage learners in the planning and delivery of their programmes a formal timekeeping and attendance policy. These initiatives have given staff a renewed confidence in their own abilities as professional educators and renewed their enthusiasm for teaching and learning. In turn, this has led to improved learner experiences. Average student outcome for Full Time courses increased to 77% in 2009-10 and to 79% in 2010-11.