CBI WORKSHOPS
Essential Workshops Taught by Industry Professionals
LEADERSHIP & PROFESSIONAL DEVELOPMENT
January - December 2016
Workshop Title
Date(s) (click to register)
Workshop Title
Date(s) (click to register)
Achieving Personal Effectiveness
May 9, Dec. 5
Introduction to Project Management
July 20
Basic Management Skills
Jan. 14, May 3, Sept. 14
NEW! Leading Change***
May 12
Better Business Writing
March 10, Sept. 19
NEW! Leading a Team of Followers***
Nov. 11
Building Professional Strength
Feb. 23, Oct. 6
Managing the Performance of Others
Apr. 11, Aug. 23, Dec. 8
Coaching for Improved Performance
March 9, July 19, Nov. 16
Practices of Successful Leaders**
Mar. 30, June 8, Oct. 5
Conflict Resolution Strategies
Feb. 22, June 13, Oct. 28
Presenting with Confidence*
March 18, Nov. 14
NEW! Discovering the Leader in You***
Apr. 7
Problem Solving Techniques
Apr. 4, Sept. 29
Effective Interactions
Feb. 8, June 6, Oct. 14
Situational Leadership
Jan. 28, May 16, Sept. 20
Effective Interviewing: Matching Candidates
with the Job*
March 25, Aug. 26
Understanding Yourself: A Voyage of
Self-Discovery
Aug. 22
NEW! Engagement as a Leadership
Strategy***
Aug. 11
Valuing Employee Differences &
Managing Across Generations
Oct. 13
Excellence in Public Speaking, Presentation
& Facilitation**
Apr. 6, July 11, Dec. 5
Working with Teams
Apr. 21, Nov. 8
Exceptional Customer Service
May 16, Nov. 7
CORPORATE & PUBLIC SAFETY
January - June 2016
10-Hr. General Industry Outreach**
March 7
Industrial Air Meters & Monitoring Awareness March 10
Introduction to Occupational Safety &
Health Administration (Basic)*
Feb. 2
OSHA 10-Hr. Construction Outreach**
Jan. 26
OSHA 30-Hr. General Industry Outreach**
March 7
OSHA Training Requirements*
April 14
NEW! Safety Pack
June 9
(Introduction to OSHA, Navigating the HazCom
Standard and Introduction to Job Safety Analysis)
CORPORATE EVENT MANAGEMENT
January - June 2016
Principles of Meeting & Event Management
Mar. 19
Social Technology Tools for Events
Apr. 13
Ways to Staff your Event
EMPLOYEE/ OCCUPATIONAL HEALTH
AHA Heartsaver CPR, AED
Workshop is part of a certificate program
May 25
January - June 2016
Feb. 11
AHA Heartsaver First Aid
* Half-day or condensed program
** Multi-session program
Feb. 11
*** Prereq: Practices of Successful Leaders
HOSPITALITY
January - June 2016
Workshop Title
Date(s) (click to register)
Workshop Title
Date(s) (click to register)
Bartending I (evening program)**
March 22
Food Service Sanitation
Feb. 15, Mar. 28, June 13
Bartending II (evening program)**
April 26
Food Service Sanitation (Spanish)
March 28
Certification in the Hotel Industry Analytics (CHIA)
Feb. 22
Food Service Sanitation Exam Retest
Feb.15, Mar.28,Apr.4, June 13
Destination Lehigh Valley**
April 27
ServSafe Food Handler Training
Feb. 8
IT/COMPUTER APPLICATIONS
January - June 2016
Facebook for Business*
Feb. 5, May 13
Microsoft Excel 2010: Making Forms &
Functions with VBA*
March 9, June 15
Microsoft Access 2013 - Beginning
Feb. 16, May 19
Microsoft Excel 2010: Pivot Tables &
Lookups*
Feb. 24, May 23
Microsoft Access 2013 - Intermediate
March 8, June 2
Microsoft PowerPoint 2010 - Beginning
March 14
Microsoft Access 2010 - Beginning
Jan. 28, Apr. 14
Microsoft PowerPoint 2010 - Intermediate
April 11
Microsoft Access 2010 - Intermediate
Feb. 11, April 28
Microsoft Word 2010: Forms*
March 23, June 21
Microsoft Excel 2013 - Beginning
Feb. 10, May 11
Microsoft Word 2010 - Beginning
March 17
Microsoft Excel 2013 - Intermediate
March 2, June 8
Microsoft Word 2010 - Intermediate
April 21
Microsoft Excel 2010 - Beginning
Jan. 25, Apr. 4
QuickBooks Introduction Seminar*
May 4, June 22
Microslf Excel 2010 - Intermediate
Feb. 22, May 9
QuickBooks Intermediate Seminar*
May 18, June 29
Microsoft Excel 2010: Business
Modeling, Forecasting & Research*
Feb. 24, May 23
Search Engine Optimization & Web
Analytics*
Feb. 9, May 17
Microsoft Excel 2010: Macros &
Templates*
March 9, June 15
Social Media for Your Business*
March 15, June 14
NEW! MACHINING FOR NON-MACHINIST
Introduction to CNC Metal Milling
January - June 2016
Feb. 11, March 10, Apr. 14
Standard Metal Milling
QUALITY & PERFORMANCE
Feb. 2, March 1, Apr. 5
January - June 2016
Continuous Improvement Process & Tools
Jan. 21
Root Cause Analysis
April 26
Lean Fundamentals
March 15
Supply Chain Management
May 10
Leading in a Quality Environment
Feb. 18
Transformation of Culture/Change
Management
May 17
Quality Risk Management
April 14
Understanding the Basics of Quality
Management Systems
June 8
Workshop is part of a certificate program
* Half-day or condensed program
** Multi-session program
cbi@northampton.edu
CBI WORKSHOPS - Certificate Programs
LEADERSHIP & EXECUTIVE DEVELOPMENT CERTIFICATES
Management Professional
Employees are often promoted from within
the organization without any formalized
developmental training that teaches them how
to manage work and other people. And, it is
impractical to send employees off for weeks
at a time to acquire the necessary knowledge,
skills, and techniques they need to apply them
to their new role with the company. For this
reason, the program was built to serve all
employers who want Supervisors, Managers,
and High Potential Employees to be equipped
with the skills they need to be successful in a
leadership role.
Required Workshops
•
Basic Management Skills
•
Effective Interactions
•
Managing the Performance of Others
•
Coaching for Improved Performance
•
Situational Leadership
•
Conflict Resolution Strategies
Administrative Professional
Expand your knowledge of the skills necessary
to provide effective administrative support by
exploring the latest best practices in the field.
Understand what it takes to be an effective
administrative professional and why this is
essential to increasing performance,
productivity and profitability - individually,
as a team and organizationally.
Customer Service
Understand why building a service culture
is essential to increasing performance,
productivity and profitability - individually, as
a team, and organizationally. Exceed customer
expectations, and your own, by attending the
highly interactive, competency-based
workshops highlighted in the Customer
Service Certificate Program.
Required Workshops
•
Better Business Writing
•
Effective Interactions
•
Achieving Personal Effectiveness
•
Introduction to Project Management
•
Problem Solving Techniques
Required Workshops
•
Conflict Resolution Strategies
•
Effective Interactions
•
Exceptional Customer Service
•
Problem Solving Techniques
•
Working with Teams
Please e-mail cbi@northampton.edu for
start dates.
Please e-mail cbi@northampton.edu for
start dates.
IT/COMPUTER TRAINING
NEW! Office Certificate Program
QUALITY/PERFORMANCE CERTIFICATE
This program meets once monthly
for six months. Please email
cbi@northampton.edu for session
start dates.
LEADERSHIP & EXECUTIVE
DEVELOPMENT CERTIFICATES
NEW! Leadership Certificate
This certificate program is designed to expand
the Practices of Successful Leaders program
by focusing on a variety of different topics within
leadership. Workshops takes place once a
quarter after Practices of Successful Leaders
is completed.
Required Workshops:
•
Practices of Successful Leaders
(3 day program)
•
Discovering the Leader In You
•
Leading Change
•
Leading a Team of Followers
•
The Practical Challenges of Leadership
Please email cbi@northampton.edu for session
start dates.
The Microsoft Office suite is recognized as
being one of the most widely used set of
software applications for creating documents,
data organization and information analysis.
Microsoft Office training can help individuals
advance their career with a new set of skills
that can make them more productive. With the
job market increasingly competitive, having
competence and confidence using each aspect
of Microsoft Office can prove to be invaluable
to individuals seeking employment.
Complete six workshops from list below:
•
Microsoft Access Beginning
•
Microsoft Access Intermediate
•
Microsoft Excel Beginning
•
Microsoft Excel Intermediate
•
Microsoft PowerPoint Beginning
•
Microsoft PowerPoint Intermediate
•
Microsoft Word Beginning
•
Microsoft Word Intermediate
Please email cbi@northampton.edu for
session start dates.
Continuous Process Improvement
Designed to give your employees the knowledge
and skills to implement a CPI program at your
organization. Outcomes of the program include
reducing variation, removing activities that have
no value to the organization and improving
customer satisfaction. CBI’s program consists of
six core competencies/required courses.
Required Workshops:
•
Understanding the Basics of Quality
Management System
•
Quality Risk Management
•
Root Cause Analysis
•
Continuous Improvement Process & Tools
•
Leading in a Quality Environment
•
Working with Teams
Please email cbi@northampton.edu for session
start dates.