Agenda Item No_____15_______ NORTH WALSHAM RETAIL AND LEISURE DEMAND, CAPACITY AND FEASIBILITY STUDY Summary: This report outlines the findings of the North Walsham Retail Demand and Capacity Study and its implications for the town. Options considered: The proposals resulting from the recommendations in the retail study present a possible way forward to achieve the overall objectives for the future of North Walsham town centre. Failure to investigate these further and follow up with the appropriate action would amount to a possible missed opportunity, with potentially dire consequences for future investment in the vitality and viability of the town centre. The only realistic alternative at present is to develop an alternative scenario (which would require new evidence to be sought); or to do nothing. Conclusions: Undertaking the further investigations necessary in pursuit of the recommendations of the retail report will be complementary to the objectives of the Corporate Plan and AAP. The property consultants are already in place in anticipation of this kind of work. Their findings will provide the Council with the opportunity to make informed decisions about the future strategy for North Walsham, and the use of NNDC’s own assets. Recommendations: It is recommended that the Council, through its property consultants (as appropriate), investigates the opportunities to provide investment and development which will support the overall vitality and viability of North Walsham Town Centre and that any relevant actions or interventions are brought to Cabinet at the appropriate time for decision. Reasons for Recommendations: To provide the information necessary to make decisions about future investment and development in North Walsham LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) NNDC Cabinet Papers – March 2012 North Walsham Retail and Leisure Demand, Capacity and Feasibility Study – SPA (http://www.northnorfolk.org/community/8373.asp) Cabinet Member(s) Ward(s) affected Cllr T Ivory North Walsham Wards Cllr W Northam Contact Officer, telephone number and email: R Young ex. 516162 robert.young@north-norfolk.gov.uk 1. Introduction 1.1 In response to a recognition of the problems faced by North Walsham town centre, voiced through the North Walsham Leadership of Place initiative, Cabinet considered a report (in March 2012) which recommended that evidence should be gathered and resources used to help realise opportunities for the town in order to: i) reinvigorate North Walsham Town centre, reducing the number of vacant units and increasing the presence of multiple retailers; ii) make more effective use of key town centre sites, potentially including St. Nicholas’s Court precinct, Vicarage Street car park, New Road car park, Bank Loke/ Black Swan Loke and other land and buildings owned by NNDC; and iii) establish a dialogue with owners of key town centre businesses to identify synergy between their aspirations and those of NNDC and other stakeholders. 1.2 In order to take this forward Cabinet resolved to: a. Commission a retail demand and capacity study to determine: • The actual demand for new development of retail outlets within the town and its catchment (both at the present day and in the foreseeable future) and what factors might influence that demand • The demand for new development of commercial leisure/ food & drink outlets within the town and its catchment • The capacity of the town centre to accommodate such development either through the redevelopment of sites or the re-use/ adaptation of existing buildings, b. Procure a property advisor for the Council to work ‘collaboratively’ with to help to unlock potential and realise opportunities (with North Walsham identified as a specified project) by: • advising on the realistic options for various sites and what measures the Council might take in helping to realise them • advising on the optimum use of sites within the Council’s control, to assist with meeting the objectives for the various localities • advising on ways in which the Council can effectively use its assets or its statutory powers and influence to facilitate investment and development opportunities involving its own and third party land • acting on behalf of the Council in negotiations with landowners, developers, retailers and commercial operators in relation to acquisitions, disposals and other property transactions • realising public and private sector development and investment opportunities and where appropriate assisting in the establishment of partnerships to deliver these 1.3 Consequently both the retail consultant (SPA Ltd.) and property consultant (Aspinal Verdi) were procured. The findings of the retail study have been received and these were reported to the Leadership of Place steering Group (at its meeting on 15 October). The report has been published on the Council’s website and a news release was issued, resulting in front page coverage in the North Norfolk News (1st November edition). 1.4 The retail study raises many significant issues for the town and includes recommendations which require further investigations. A summary of the report’s findings is included below and its implications for NNDC have been highlighted. It is obviously too soon to be able to make recommendations about a course of action; however, Cabinet’s approval to undertake the further investigations necessary to determine a future direction for North Walsham is sought. 2. Summary of the key findings of retail report and its implications 2.1 The report set out to determine: • The demand for new development of retail stores within North Walsham and what factors might influence that demand • The ability of North Walsham town centre to accommodate such development either through the redevelopment of sites or the reuse / adaptation of existing buildings • The opportunity for commercially viable development to deliver improvements to North Walsham town centre, and any obstacles to realising these 2.2 Soundings with retailers and leisure operators in relation to North Walsham during the study indicate: • Supermarkets are interested in North Walsham and in the town centre if a suitable site can be created; the interest in the town is already manifest in the Waitrose proposal and in the interest being expressed on behalf of other supermarkets, albeit out-of-centre. • Many national names operate large but limited number of stores; they reckon to achieve sufficient national coverage by being represented in major towns and cities; many of the fashion chains fall into this category and they are not likely to consider North Walsham positively. The situation of North Walsham can be illustrated from the current list of requirements for East Anglia: there are currently no national retailer requirements for the town. • Operators that seek wider representation include Costa, Greggs, Poundland and QS; Boots are understood to be looking for a larger store in North Walsham. All of these are possible candidates for space in North Walsham. • Regional and local chains, such as Hughes and J B Postle (both already established in the town centre), are interesting because they know the trading environment and bring the financial clout and trading experience of a group. Hughes want to expand in North Walsham; there are better prospects for attracting regional and local chains in the short term than national multiples. • Independents form the majority of traders in North Walsham; they include some excellent examples like the Beechwood Hotel and Spring Floral Design; the turnover of independents can be high as entry to the business is relatively easy. In the short to medium term independents are seen as being an important source of business in the town. 2.3 The prognosis, resulting from an examination of national trends and local contextual factors is not positive. The main prospect arises from exploiting the developer interest that is manifest in the town and directing this so as to reinforce rather than compete with the town centre. The report therefore recommends a process described as ‘progressive regeneration’, which if successful would see a wider range of retailers and leisure operators becoming candidates for the town centre at successive stages in the process as footfall is increased and turnover and confidence boosted. 2.4 The consultants advised that the development of a centrally located supermarket could provide the impetus for town centre regeneration. If an appropriate site can be found, the report suggests that this type of investment would create the step change necessary to attract more shoppers into the town centre which in turn could lead to wider investment from non-food retailers. 2.5 SPA advise that the most effective way to exploit the interest from foodstore developers for the benefit of the town as a whole would be to identify appropriate sites close to the town centre to encourage linked trips, which would have the distinct benefit of increasing the number of shoppers with easy access to other existing retail outlets. Very early discussions have taken place with the relevant parties in order to identify a site and it is clear that further detailed viability analysis of the opportunities needs to be undertaken. 2.6 The site which was suggested in the report to have the most potential is Paston College’s Lawns Campus. Investment here would not only bring a key footfall generator (a supermarket) in close proximity (and well linked) to the town centre, but it has the potential to raise the funding for the College to be able to invest in improvement and consolidation on its Griffon site. This would also retain and extend footfall from students at the heart of the town centre. 3. Next Steps 3.1 There is extensive work necessary to explore the viability and overall feasibility of the option recommended in the retail report. This will also involve investigation into the potential role of sites in the ownership of NNDC, and of other third parties. Opportunities on sites elsewhere in the town that might result from this scenario will also need to be evaluated, together with the wider implications for the town (such as car parking and pedestrian and vehicular circulation) should such a scheme come to fruition. 3.2 It is proposed therefore that the property consultants that have been commissioned to undertake this work, complete these investigations and that their findings are reported back to Cabinet at the appropriate time. 4. Options considered 4.1 The proposals resulting from the recommendations in the retail study present a possible way forward to achieve the overall objectives for the future of North Walsham town centre. Failure to investigate these further and follow up with the appropriate action would amount to a possible missed opportunity, with potentially dire consequences for future investment in the vitality and viability of the town centre. The only realistic alternative at present is to develop an alternative scenario (which would require new evidence to be sought) or to do nothing. 5. Conclusion 5.1 Undertaking the further investigations necessary in pursuit of the recommendations of the retail report will be complementary to the objectives of the Corporate Plan and AAP. The property consultants are already in place in anticipation of this kind of work. Their findings will provide the Council with the opportunity to make informed decisions about the future strategy for North Walsham, and the use of NNDC’s own assets. 6. Implications and Risks 6.1 The Retail Study raises key issues for North Walsham town centre, and the study’s recommendations could have critical implications for its future vitality and viability. Without further information it will be impossible to recommend a strategy for the town, or for NNDC’s assets there. Cabinet’s decision will be of fundamental importance to the town and to the Council and implementing the recommendation to Cabinet will enable informed decisions to be made in the future. The recommended approach is fully in line with the priorities and objectives set out in the Corporate Plan 2012 – 2015 and the provisions of the Council’s Annual Action Plan 2012 – 2013. 7. Financial Implications and Risks 7.1 The financial implications of the recommended course of action amount to the cost of the further investigative work, which has been given prior approval by virtue of Cabinet’s decision at its meeting in March 2012; which resulted in the property advisors being procured and actively working on the contract to which this will become a part. 8. Sustainability 8.1 This report relates to the exploration of options to reinforce and improve the retail role of North Walsham town centre. Supporting services and businesses in this central and accessible location is likely to bring sustainability benefits. 9. Equality and Diversity 9.1 No diversity and equality implications stem from this report 10. Section 17 Crime and Disorder considerations 10.1 No crime and disorder implications stem from this report.