Please Contact: Emma Denny Please email: emma.denny@north-norfolk.gov.uk Please Direct Dial on: 01263 516010 29 August 2014 A meeting of the Cabinet of North Norfolk District Council will be held in the Council Chamber at the Council Offices, Holt Road, Cromer on Monday 8th September 2014 at 2.00 p.m. At the discretion of the Chairman, a short break will be taken after the meeting has been running for approximately one and a half hours Members of the public who wish to ask a question or speak on an agenda item are requested to arrive at least 15 minutes before the start of the meeting. It will not always be possible to accommodate requests after that time. This is to allow time for the Committee Chair to rearrange the order of items on the agenda for the convenience of members of the public. Further information on the procedure for public speaking can be obtained from Democratic Services, Tel: 01263 516010, Email: democraticservices@north-norfolk.gov.uk Anyone attending this meeting may take photographs, film or audio-record the proceedings and report on the meeting. Anyone wishing to do so must inform the Chairman. If you are a member of the public and you wish to speak on an item on the agenda, please be aware that you may be filmed or photographed. Sheila Oxtoby Chief Executive To: Mr B Cabbell-Manners, Mr T FitzPatrick, Mrs A Fitch-Tillett, Mr J Lee, Mr W Northam, Mr R Oliver, Mr G Williams, Mr R Wright All other Members of the Council for information. Members of the Management Team, appropriate Officers, Press and Public. If you have any special requirements in order to attend this meeting, please let us know in advance If you would like any document in large print, audio, Braille, alternative format or in a different language please contact us Chief Executive: Sheila Oxtoby Corporate Directors: Nick Baker & Steve Blatch Tel 01263 513811 Fax 01263 515042 Minicom 01263 516005 Email districtcouncil@north-norfolk.gov.uk Web site northnorfolk.org AGENDA 1. TO RECEIVE APOLOGIES FOR ABSENCE 2. MINUTES (page 1) To approve, as a correct record, the minutes of the meeting of the Cabinet held on 07 July 2014. 3. PUBLIC QUESTIONS To receive questions from the public, if any. 4. ITEMS OF URGENT BUSINESS To determine any other items of business which the Chairman decides should be considered as a matter of urgency pursuant to Section 100B(4)(b) of the Local Government Act 1972. 5. DECLARATIONS OF INTEREST Members are asked at this stage to declare any interests that they may have in any of the following items on the agenda. The Code of Conduct for Members requires that declarations include the nature of the interest and whether it is a disclosable pecuniary interest. 6. MEMBERS QUESTIONS To receive oral questions from Members, if any. 7. CONSIDERATION OF ANY MATTER REFERRED TO THE CABINET BY THE OVERVIEW AND SCRUTINY COMMITTEE OR COUNCIL FOR RECONSIDERATION To consider matters referred to the Cabinet (whether by the Overview and Scrutiny Committee or by the Council) for reconsideration by the Cabinet in accordance with the provisions within the Overview and Scrutiny Procedure Rules or the Budget and Policy Framework Procedure Rules. 8. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE To consider any reports from the Overview and Scrutiny Committee, which may be presented by the Chairman of the Overview and Scrutiny Committee, and determination of any appropriate course of action on the issues so raised for report back to that committee 9. COUNCIL TAX SUPPORT WORKING PARTY (attached – p.4) To receive the draft minutes of the Council Tax Support meeting held on 15 July 2014. The following recommendation was made to Cabinet: RECOMMENDATION to Cabinet: That the Council continue with the current council tax support scheme for a further 12 months. 10. MEMBER DEVELOPMENT GROUP (page 7) To receive the notes of the Member Development Group meeting held on 24 June 2014. 11. APPOINTMENT TO PLUMSTEAD PARISH COUNCIL To appoint a District Councillor to Plumstead Parish Council to achieve quoracy and enable them to co-opt a new member. Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: 12. All Councillor J Perry-Warnes Emma Denny, 01263 516010 emma.denny@north-norfolk.gov.uk BUDGET MONITORING PERIOD 4 (page 9) (Appendix A – p.20) (Appendix B – p.21) (Appendix C – p.24) (Appendix D – p.30) Summary: This report summarises the budget monitoring position for the revenue account and capital programme to the end of July 2014. Options considered: Not applicable Conclusions: The overall position at the end of July 2014 shows a forecast under spend of £862,419 to date for the current financial year on the revenue account, this is currently expected to deliver a full year variance of £85,423. Recommendations: It is recommended that: 1) Cabinet note the contents of the report and the current budget monitoring position. 2) Cabinet agree the updates to the Capital Programme. Reasons for Recommendations: To update Members on the current budget monitoring position for the Council. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) System budget monitoring reports Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: Councillor W Northam All Malcolm Fry, 01263 516037 malcolm.fry@north-norfolk.gov.uk 13. FINANCIAL STRATEGY 2015/16 TO 2017/18 (page 31) (Strategy Document – p.33 ) (Appendix E – p.60) Summary Options considered 14. This report presents the current financial forecast for the period 2015/16 to 2017/18 and provides a summary of the key issues facing the Council in relation to Local Government Finance. The report provides the background and context within which the financial strategy and outlines the strategy for the next two to three years. None Conclusions The current financial forecast presents a funding gap for the next three years of just over £1.2 million by 2017/18. Estimates have been made on the level of future funding, although there is still a great deal of uncertainty on the level of grant reductions that Local Authorities will be facing. Recommendations It is recommended that: 1) Members consider and note: a) The current financial forecast for the period 2015/16 to 2017/18; b) The current capital funding forecasts; 2) Members consider and recommend to Full Council: a) Continuation of the current Local Council Tax Support Scheme for 2015/16; b) That the Local Council Tax Support Scheme grant for parishes be offered to those parish and town councils that accepted the grant in 2014/15 and the total amount available is reduced in line with the Council’s relative funding reductions as outlined at section 2.8.5; c) The revised reserves statement as included at Appendix E to the financial strategy; Reasons for Recommendations To update members with the current financial position of the authority and the current financial strategy for addressing the funding shortfall and also to ensure timely decisions can be made to inform the detailed work on the budget for 2015/16 which will be commencing in the coming months. Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: Councillor W Northam All Karen Sly 01263 516243 karen.sly@north-norfolk.gov.uk MANAGING PERFORMANCE QUARTER 1 2014/15 Summary: (page 63) (Appendix F – p. 66) The purpose of this report is to give a first quarter progress report of the performance of the Council. More specifically it reports delivery of the Annual Action Plan 2014/15 and achieving targets. It gives an overview, identifies any issues that may affect delivery of the plan, the action being taken to address these issues and proposes any further action needed that requires Cabinet approval. Options considered: Conclusions: Options considering action regarding performance are presented separately, issue by issue, to the appropriate Council Committee. 1. The majority of the 56 activities in the Annual Action Plan 2014/15 are on track or progressing to plan (46). Performance is being closely monitored, particularly for the small number of activities where issues or problems have been identified (two). Some activities have already been completed successfully (three). 2. Of the 15 performance indicators where a target has been set eight are on or above target, one close to target and six below target. Where assessment against the same period last year is possible (17 indicators), 12 are improving, three are static and two are worsening. 3. The delivery of the Annual Action Plan is progressing according to plan but there are a very few performance issues in achieving targets. These are detailed in the document „Managing Performance Quarter 1 2014/15‟ attached as Appendix F. Recommendations: 1. That Cabinet notes this report, welcomes the progress being made and endorses the actions laid out in Appendix F being taken by management where there are areas of concern. 2. That Cabinet approves the target for performance indicator C 007 Target response time to fly tipping and all other pollution complaints (within 2 working days) be set at 80%. 15. Reasons for Recommendations: To ensure the objectives of the Council are achieved. Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: Councillor T FitzPatrick All Helen Thomas 01263 516214 helen.thomas@north-norfolk.gov.uk EXCLUSION OF PRESS AND PUBLIC To pass the following resolution: “That under Section 100A(4) of the Local Government Act 1972 the press and public be excluded from the meeting for the following item of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraphs _ of Part I of Schedule 12A (as amended) to the Act.” 16. PRIVATE BUSINESS Agenda Item 2__ CABINET Minutes of the meeting of the Cabinet held on Monday 07 July 2014 at the Council Offices, Holt Road, Cromer at 10.00am. Mrs A Fitch-Tillett Mr B Cabbell Manners Mr T FitzPatrick Members Present: Also attending: Officers in Attendance: 19. Mr J Lee Mr W Northam Mr G Williams Mr R Wright Mrs A Claussen-Reynolds Ms B Palmer Mr R Reynolds Mr B Smith Mr N Smith Mrs V Uprichard The Chief Executive and the Democratic Services Team Leader APOLOGIES FOR ABSENCE Mr R Oliver 20. MINUTES Mr R Wright said that he had sent his apologies for the previous meeting. The Chairman then signed the minutes of the meeting of 09th June 2014, subject to the above amendment. 21. PUBLIC QUESTIONS None received 22. ITEMS OF URGENT BUSINESS None received 23. DECLARATIONS OF INTEREST None 24. MEMBER QUESTIONS None received Cabinet 1 1 07 July 2014 25. CONSIDERATION OF ANY MATTER REFERRED TO THE CABINET BY THE OVERVIEW AND SCRUTINY COMMITTEE OR COUNCIL FOR RECONSIDERATION None 26. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE None 27. BIG SOCIETY FUND GRANTS PANEL RESOLVED To receive the minutes of the Big Society Fund Grants Panel meeting held on 15 March 2014. 28. SUPERFAST BROADBAND The Leader introduced this item. He explained that access to superfast broadband was becoming increasingly important for both businesses and residents. An inprinciple agreement and the earmarking of funds for a partnership project being led by Norfolk County Council, would secure a place on the programme. Mr W Northam said that he was pleased to second the recommendations. He said that the proposals would support the local economy and ensure residents did not miss out. Mrs V Uprichard said that she was pleased to see this report on the agenda but it was important to remember that many residents did not have mobile phone reception and this was something that also needed to be addressed. It was proposed by Mr T FitzPatrick, seconded by Mr W Northam and RESOLVED to recommend the following to Council: 1. That £1million is earmarked (in a reserve) from the current year balance and future year allocations return of the second homes council tax funding and unallocated New Homes Bonus. 2. That no commitment to spend this earmarked fund is made until the BBfN Programme has let the next call-off contract and this has been analysed by the District Council, the detail shared with Members and a recommendation made to Council. 3. That a presentation be arranged for Members during July to receive an update on the current roll out of Norfolk’s Better Broadband for Norfolk (BBfN) Programme and to ask further questions about the next Programme, likely coverage and funding. Reasons for the decision: To secure a place on the partnership project to roll out superfast broadband across North Norfolk, leading to improved access for businesses and residents. Cabinet 2 2 07 July 2014 29. THWAITE COMMON The Portfolio Holder for Leisure, Mr G Williams, introduced this item. He explained that Thwaite Common was an important countryside asset. Grazing of the site since 2008 had led to a significant improvement in the quality and diversity of native plants growing there and it was therefore proposed that that the common should be grazed with livestock that would be enclosed with fencing. Management of the common was controlled by a ‘scheme of regulation’ and any fencing in addition to that which was already in place would require Secretary of State approval. Mr G Williams went on to say that the Thwaite Common Management Committee had consulted widely with local residents on the proposals, using the DEFRA guide on consultations. The results showed that local residents were very supportive of the scheme. Mr G Williams said that following further discussions with Cabinet colleagues two additional recommendations were being proposed: i. that any formal grazing rights by residents would not be restricted in any way and ii. that all fencing would be temporary rather than permanent. It was proposed by Mr G Williams, seconded by Mr B Cabbell Manners and RESOLVED That Cabinet agree 1. to the Thwaite Common Management Committee proceeding with the submission of an application to the Secretary of State for the Environment, Food and Rural Affairs for fencing at Thwaite Common in accordance with the proposals set out in this report. 2. that any formal grazing rights by residents would not be restricted in any way 3. that all fencing would be temporary rather than permanent. Reason for the decision: To allow positive management of Thwaite Common to favour the re-establishment of diverse native flora. . The Meeting closed at 10.07 am _______________ Chairman Cabinet 3 3 07 July 2014 COUNCIL TAX SUPPORT WORKING PARTY Minutes of a meeting of the Council Tax Support Working Party held on 15 July 2014 in Meeting Room 5, Council Offices, Holt Road, Cromer at 2.30pm Working Party: Mrs A Claussen-Reynolds, Ms V Gay, Mr W Northam, Mr R Oliver and Mr D Young. Officers in Attendance: The Chief Accountant, the Benefits Manager and the Democratic Services Team Leader 1 TO RECEIVE APOLOGIES FOR ABSENCE Mr R Oliver and the Head of Finance. 2 DECLARATIONS OF INTEREST None 3 MINUTES The minutes of the meeting held on 23 November 2012 were agreed and signed by the Chairman. 4 COUNCIL TAX SUPPORT SCHEME REVIEW The Chairman advised the Working Party that it had been two years since the council tax support scheme had been introduced. It would not be fair on claimants to reduce the amount paid and if the amount paid was increased the Council would need to go out to consultation, which had a cost implication. He went on to say that other local authorities were continuing with their existing schemes and he proposed that North Norfolk District Council did the same and then reviewed it again in a year. This would also allow for the impact of the introduction of Universal Credit to be assessed. Ms V Gay said that the proposal sounded sensible. She said that the scheme had been in place for two years and it would cause confusion if changes were introduced at this stage. Mr D Young pointed out that there were two aspects to consider: the impact of the scheme on council tax payers and the impact on the Council and whether it could continue to afford to continue with the current scheme. He then went on to query whether the cost to the Council had been as anticipated and whether getting the money back had worked out. In clarification, he asked how many second homes had switched to business rates as a result of losing the discount and whether the transitional relief provided by the government was for one year only. The Benefits Manager confirmed that the transitional relief was for just one year. Mr Young then asked whether the lack of continued transitional funding resulted in a 16% reduction in funding to the parishes. The Chief Accountant replied that this was the result of the cut in overall funding from the Government. He confirmed that those Council Tax Support Working Party 1 4 15 July 2014 parishes which had accepted the funding during the first year had been offered the same amount again, with the District Council absorbing the cost. The Benefits Manager said that the amount of council tax support paid out had been lower than anticipated as the caseload had gone down. The working age/pensioner split was also reduced – possibly due to the government’s changes to the pension age. This had not been factored into the 2012 forecasts. In response to a question from Mr D Young as to why the caseload had gone down, the Benefits Manager said that she was not sure. It was possible that claimants’ incomes had increased or that they had found employment. The Chairman added that this was positive news and indicated that things were moving in the right direction. Mr D Young said that it would be helpful if the Working Party had all the facts and figures in front of them next time they met so that they could make an informed decision about the way to move forward. The Benefits Manager added that practitioners believed that the following year could be one of change. Mrs A Claussen-Reynolds referred to section 4.1b of the report and the impact of the possible removal of the safeguards in place for vulnerable people. She said that she was very concerned about this, adding that she supported the Chairman’s proposal to continue the current scheme for the next year. Mr Northam replied that in 12 months time the Working Party would be better placed to consider all the options available – including reducing payments by vulnerable people. The Chief Accountant agreed. He said that after the scheme had been in operation for 3 years it should be possible to see trends in the data. Mr D Young commented that one of the key factors of the funding was the return of the second homes council tax to the District Council. He asked whether there was any further information on whether this would continue. The Chairman replied that he believed it would continue as the County Council recognised that the District Council collected the council tax. He acknowledged that the County Council still had a very large deficit to plug. Mr D Young then asked for clarification of the ‘discount scheme’ referred to in section 4.1a of the report. The Benefits Manager explained that this was a move away from means-tested benefit support to a system linked to income and a percentage discount. It would be banded so would be easier to administer rather than the current system of means-testing household income and capital. Ms V Gay asked whether such a system would be centrally determined. The Benefits Manager said that each council could decide on the scheme that they preferred. Some authorities had already expressed an interest in a banding scheme. If this option was chosen, software would need to be installed to administer it. The Chairman said that prior to the next meeting it would be useful for the working party to have all the options and their cost implications available. Ms V Gay sought clarification on the relationship between housing benefit and council tax support. The Benefits Manager said that they were means-tested and collected on the same claim and the Council calculated both at the same time using the same assessment criteria. She added that if the council tax support scheme was altered too much then it would be harder to administer. Ms V Gay then queried why the figures in section 2.12 and the previous table did not match up. The Benefits Manager explained that this was because some people were on housing benefit only and some were on council tax support only. Council Tax Support Working Party 2 5 15 July 2014 Mrs A Claussen-Reynolds queried what happened when there were mixed households which included people of working age and pensioners. The Benefits Manager said that these would be treated as working age households. The Chairman thanked everyone for their comments. He suggested that the working party met again in 6 months time to begin the process of reviewing the scheme. It was proposed by Mr W Northam, seconded by Mrs A Claussen-Reynolds and AGREED to recommend to Cabinet: That the Council continue with the current council tax support scheme for a further 12 months. The Meeting closed at 3.20 pm. Chairman Council Tax Support Working Party 3 6 15 July 2014 Agenda Item 2__ MEMBER DEVELOPMENT GROUP Notes of a meeting held on Tuesday 24 June at 11.00am in the Committee Room, Council Offices, Holt Road, Cromer. Members Present: Working Group: Officers in Attendance: Mr G Williams (Chairman) Mr P High Mrs A Claussen-Reynolds Mrs V Uprichard Mr N Smith The Communications Manager, the Democratic Services Team Leader, the Democratic Services Officer 1. APOLOGIES Apologies were received from Mr B Smith. 2. NOTES OF LAST MEETING The notes were approved as a correct record of the meeting. 3. ELECTION OF A VICE CHAIRMAN The Chairman commented that he believed the group ought to confirm a vice Chairman of the committee and nominated Mr P High. Mrs V Uprichard seconded this and it was CONFIRMED That Mr P High be the vice Chairman of the Member Development Group 4. MEMBER DEVELOPMENT GROUP BUDGET The Democratic Services Team Leader introduced this item. She explained that the budget had been rolled forward from the previous budgetary year and currently stood at £19,839. The Chairman commented that he was pleased with such a high buget, as it meant they could produce an effective prospective candidates’ event and promotional material. He also commented that external training in particular would be an on-going cost, which could often be costly, so having budget available for that was beneficial. However, he also cautioned the group that the budget would have to be utilised in an effective manner to ensure it remained available in the future. 5. PROSPECTIVE CANDIDATES PROGRAMME OF EVENTS The Communications Manager introduced this item. He explained that he had met with the Democratic Services team to discuss a communications brief for the prospective candidates’ events. He explained that the draft strategy that resulted from this meeting, Member Development Group 1 20 May 2014 7 detailed a number of options, including dates for events and targeted audiences for promotional materials. An included proposal was to have a stand at the annual Greenbuild event, to hold the primary prospective candidates’ event on the 15th October, followed by the potential for an event the following week at a full council meeting. He also explained the main form of information would be through a leaflet, which could be distributed to a selection of audiences. The Democratic Services Officer circulated a prototype of this leaflet, and the group agreed a brief be given to the communications team for the leaflet, in order to allow them to create a finalised draft. The Chairman commented they would need to produce something that caught public interest and encouraged people to get involved in their local community. The group also agreed that any informational material would need to appeal to a wide range of groups, as well as encouraging those groups which were underrepresented in the authority, such as young people. The group discussed the potential for prospective candidates to attend a meeting of the full council, and agreed that the agenda would have to be quite specific to encourage interest. The Democratic Services team agreed to investigate this further for the October meeting of Full Council. The group then went on to discuss if it would be useful to send an email to those members who attended the previous CandiDating event, to ask what they believed could be improved or changed. The Democratic Services team agreed to action this. Mr P High commented that the idea of stand at Greenbuild seemed to be a good idea. The group agreed, and Mrs A Claussen-Reynolds, Mr N Smith, Mr P High and Mrs V Uprichard said they would be happy to help at a stand at the event. The Chairman commented that directed circulation, for example to big supermarkets (which would encourage others to get involved) would also be a beneficial element of promotion. Mr P High also queried the cost of creating inserts for putting in local publications, and the Communications Manager agreed to look into this. 6. DATE OF NEXT MEETING The date of the next meeting was agreed as the 19th August 2014 at 11.00am. The meeting concluded at 11.52am _____________________ Chairman Member Development Group 2 20 May 2014 8 Agenda Item No___12_________ BUDGET MONITORING REPORT 2014/15 – PERIOD 4 Summary: This report summarises the budget monitoring position for the revenue account and capital programme to the end of July 2014. Options considered: Not applicable Conclusions: The overall position at the end of July 2014 shows a forecast under spend of £862,419 to date for the current financial year on the revenue account, this is currently expected to deliver a full year variance of £85,423. Recommendations: It is recommended that: 1) Cabinet note the contents of the report and the current budget monitoring position. 2) Cabinet agree the updates to the Capital Programme. Reasons for Recommendations: To update Members on the current budget monitoring position for the Council. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report and which do not contain exempt information) System budget monitoring reports Cabinet Member(s) Ward(s) affected Cllr Wyndham Northam Contact Officer, telephone number and email: Malcolm Fry, 01263 516037, malcolm.fry@north-norfolk.gov.uk 1. Introduction 1.1. This report compares the actual expenditure and income position at the end of July 2014 to the Updated budget for 2014/15. The Original Base Budget as agreed by Full Council in February 2014 has now been updated for the approved budget roll forward requests as reported in the 2013/14 Outturn report in June 2014. 1.2 The report also provides a monitoring position for the current capital programme and an update on the costs related to the storm. 1.3 The base budget for 2014/15 included savings and additional income totalling £580,994 to be delivered in the year. Section 3.1 of this report includes the latest position on both of these areas 9 2. Budget Monitoring Position – Revenue Services 2.1 The General Fund Summary at Appendix A shows the high level budget monitoring position at 31st July 2014 which shows a year to date variance of £862,419 underspend. Of the underspend £177,570 is in relation to the service variances and £656,751 is in relation to the Business Rates Retention Scheme compared to the profiled budget. Details of these variances are included within section 2.7. Appendix B provides further details of the individual service variances. 2.2.1 Tidal surge – Set out in the table below is how costs totalling £1,028,859 were funded in 2013/14. Revenue Capital Total NNDC Property Assets 57,914 146,876 204,790 Coastal Assets 71,668 698,382 770,050 Other Infrastructure 8,142 8,142 Emergency Response 45,877 45,877 Sub Total 183,601 845,258 1,028,859 (33,697) (146,876) (180,573) (698,382) (698,382) Expenditure External Funding: Insurance Claims Environment Agency Bellwin Claim* (47,262) (47,262) Severe Weather Recovery Scheme** (102,642) (102,642) Total Funding (183,601) (845,258) (1,028,859) Net Impact 2013/14 0 0 0 * A Government scheme designed to recompense authorities for the costs of emergency measures taken during exceptional circumstances. £47,262 received June 2014. 10 ** Fund launched by Government in February 2014 to help local authorities affected by flooding. A total of £143,616 was received in 2013/14 of which £102,642 was utilised in the year. The balance of £40,974 will be used to offset costs that will be incurred during 2014/15. 2.3 The 2014/15 Budget included planned spend of £958,750 to be funded by insurance claims, allocated funding from the General Reserve and the balance of the Severe weather recovery scheme grant. The table below shows the estimated cost of the tidal surge for 2014/15. Storm Damage 2014/15 Estimate Estimated Costs Funding £ £ Funding Source NNDC Property Assets: 862,872 (694,383) Insurance claims (estimate) Coastal Assets 837,950 (220,000) Cromer Scheme – existing funding. (66,618) EA Grant 2013/14(bal)* Other Infrastructure 51,002 0 Other 34,409 (0 (40,674) Total 1,786,233 NNDC cost (potential) £ 168,489 551,332 51,002 34,409 Severe Weather Recovery Scheme (1,021,675) (40,674) 764,558 * EA Grant for 2014/15 of £276,000 to be confirmed, if successful residual cost reduces to £488,558 2.4 2.5 The flooding support schemes announced by the government in February 2014 included the following: Repair and Renew Grants (Homeowners and Businesses) Business Support Council tax Discounts Business Rate reliefs These schemes have continued to be administered by the Council, to be reimbursed by Government funding in line with their (the Government’s) set eligibility criteria. Total applications for homeowner and business repair and renew and business support grants total 206 to date. The repair and renew grant scheme will end on the 31 March 2015 any grants paid out after this 11 date will not be eligible for reimbursement through the government scheme. The council is currently administering the scheme within this timescale to ensure all eligible grants can be paid prior to this. 2.6 As for the last financial year the base budget will be updated during the year to produce an in-year updated budget. This takes account of in year virements and revised budgets during the year. Variances are reported against the updated budget in Appendix A. Any budgets and reserves affected will be updated accordingly. By taking any forecast outturn adjustments at the end of the reporting period, a constantly updated budget is achieved. 2.7 The following table shows the over/under spend to date for the more significant variances compared to the updated budget. Table 1 – Service Variances Over/ (Under) Spend to Date against Updated Budget £ Assets and Leisure Car Parking – This variance is due to two main reasons. £71,698 – is due to outstanding management fee invoices from Kings Lynn and West Norfolk Borough Council not received by the end of period 4. Of the remaining variance £51,890 relates to car parking fee above the profiled budget. No full year surplus is anticipated at this time as it is anticipated that it will be negated by changes to car park evening charges in future months. The overall position will continue to be monitored regularly. Estimated Full Year Variance Against Updated Budget £ (119,235) 0 Cromer Pier – Cost of repairs to the pier following the December 2013 storm surge. This will be funded from an insurance claim. 148,530 0 CCTV – The decision was made as part of the 2014/15 budget process to cease the CCTV service. As a result savings of £95,760 were included within the base budget. This saving will be exceeded this year by £29,713 following the cancellation of the fibre optic cabling contract and a refund being issued. 4,481 (30,000) Investment properties – The main variances effecting this service are as follows: £11,473 - Additional NNDR costs for Grove Depot, may be recovered either from new tenants or as an empty rate refund. £30,272 - Additional repairs and maintenance costs of which a significant proportion relates to the costs of storm surge. The additional costs should be offset by recover of insurance sums. £16,565 - Reduced rental income following storm surge for other lettings properties. The reduction in 84,736 0 12 Table 1 – Service Variances income should be offset by the recovery of insurance sums. £15,121 - Accrual of insurance claims works for the storm surge, yet to be received from 2013/14, £9,250 Accrual of Rocket House prior year tenants service charges, agreement still to be reached with tenant. (£4,400) - Recover of beach hut storage fees still to be paid over to external contractor. Customer Services Customer services – The year to date variance relates to staff savings arising from a number of vacancies. At this time there is no anticipated full year variance. Over/ (Under) Spend to Date against Updated Budget £ Estimated Full Year Variance Against Updated Budget £ (£31,579) 0 (33,740) 0 Building Control and Access – Building Control Income levels have started to show an increase following several years of deficit. A full year increase has not been calculated at this point but any surplus should be ring fenced as part of the fee setting process. (37,635) 0 Planning Support – As part of the 2012/13 Base Budget a Savings bid of £26,400 was Agreed. This prior year saving is considered to be no longer achievable. Environmental Health Environmental Protection – The service has undertaken a number of works in default, some of which relate to enforcement works and as such will in the first instance be funded from the enforcement reserve. The Council endeavours to recover all costs associated with this work from the property owner and therefore no full year affect is expected. 6,778 26,400 34,501 0 32,300 0 Development Management Planning Policy – (£11,525) Creditor relating to professional advice which has not yet offset by expenditure. (£21,000) Staff turnover including a temporary post funded from the New Homes Bonus Reserve. This post may not be required until the Planning Review Process is completed. If this is the case then the budget allocated of £35,841 will be returned to the reserve until required. Civil Contingencies – Expenditure relating to staff and grant payments associated with the Repair and Renewal Scheme (Flood Support Schemes). The 13 Table 1 – Service Variances grant costs will be reimbursed as part of the Government scheme referred to at section 2.5. Funding for the administration of the scheme is yet to be confirmed, if these costs are not externally funded then it will either be met by additional in year savings or from the General Reserve. Financial Services Local Taxation – A grant of £77,489 was received from the DCLG to assist with additional costs associated with Local Council Tax Support scheme this was not taken into account when the Base budget was produced. This grant will be used to fund additional expenditure and therefore it is not anticipated that this will affect the bottom line updated Budget. Over/ (Under) Spend to Date against Updated Budget £ Estimated Full Year Variance Against Updated Budget £ (77,489) 0 Benefits – The main year to date variance on the Benefits service is due to a number of vacant posts It is anticipated that this will create an full year underspend of £25,000. (42,859) (25,000) Discretionary Payments – The base budget allowed for a greater number of town and parish councils accepting the Local Council Tax Support Scheme grant which we had initially allocated to them at the time of budget setting. (12,496) (25,043) (30,177) 0 52,773 0 (21,111) (53,643) Organisational Development Human resources and Payroll – Year to date savings within the Corporate Training Budget. Now that the Learning and Development Strategy has been approved along with an action plan of activities, this budget will enable the plan to be carried out. Registration Services – Costs associated with various elections These costs will be recovered and no full year effect is anticipated. TOTALS 2.8 Auto Enrolment - As part of the 2014/15 budget process an assessment was made of the impact of people enrolling into the pension scheme following the change in legislation effective from October 2013. At the time, there were 331 people on the payroll, of which 73 were not in the pension scheme. The budget for 2014/15 and future financial projections assumed that all people eligible would enrol into the scheme and therefore growth of £112,904 was factored into the budget. To date just fewer than 15% of those eligible have opted to enrol. This means the growth is no longer anticipated as planned 14 and therefore £80,000 will be removed from the budget for 2014/15 and financial projections updated accordingly. 3 Budget Monitoring Position – Savings and Additional Income 3.1 The budget for 2014/15 included savings and additional income totalling £580,994 within the service areas The detail for each of the service savings is included at Appendix D. Table 2 below summaries the current position for each service heading. Table 2 – Savings and Additional Income 2014/15 Assets & Leisure Customer Services Economic and Community Development Economic and Community Development/Assets/Leisure Environmental Health 149,760 13,250 113,184 Environmental Health/Assets/Leisure Finance Organisational Development Total 3.2 4.0 2014/15 Base Budget £ 2014/15 Updated Budget £ 2014/15 Movement from the Base Budget at P4 185,760 36,000 13,250 0 113,184 0 40,000 40,000 0 80,000 80,000 0 169,000 (23,000) 8,000 7,800 146,000 8,000 7,800 580,994 593,994 13,000 0 0 The above table shows that the 14/15 budgeted savings/additional income are expected to be exceeded by £13,000. Non Service Variances Investment Interest – to Period 4 2014/15 4.1 The budget for 2014/15 anticipates that a total of £366,300 will be earned in investment interest. This assumes an average balance of £22.2m at an average interest rate of 1.65%. 4.2 At the end of period 4, a total of £120,873 had been earned, resulting in a shortfall against the year to date budget of £1,227. The rate of interest achieved was 1.25% from an average balance available for investment of £28.8m. 4.3 Based on the actual results to period 4, a total interest receivable figure of £335,080 is forecast for the year from an average balance £24.4m at an average rate of 1.37%. This will result in an estimated shortfall against the original budget £31,220. 4.4 This forecast assumes that the investment in the LAMIT Pooled Property Fund will earn £255,500 in interest (5.11%). This is the same amount earned in 2013/14, and is less than the original budget figure of £274,000 (5.48%). It is prudent to update the budget in line with the funds historical performance. 15 Units in the fund were valued at £2.4306 at the start of 2014/15. At the end of July the price has risen to £2.4931. This equates to a rise in value “on paper” of £139,138 so far this year, but this potential gain could only be realised if the holding were sold. 4.5 The funds available for investment have been significantly higher than anticipated in the original budget, but against this the rate of interest achieved has been lower. The individual investment counterparty limits have been reduced for 2014/15 and this has resulted in an increased use of money market funds and the Debt Management Office (DMO) at rates below 0.5%. 4.6 Alternative investment options are being considered with our treasury advisers, Arlingclose, to reduce the use of money market funds and the DMO. The intention will be so to enhance the return to the Council in the current very low interest rate environment, whilst maintaining the security of Council’s funds. 4.7 One option being considered is covered bonds. These securities are backed by a separate group of loans such as residential or social housing mortgages. They offer relatively high credit ratings, depending on the quality of the pool of loans (the “cover pool”) backing the bond, attractive yields and they would not be subject to bail-in losses should the investment counterparty get into financial difficulties. Currently a fixed rate bond for a 4 year period is typically yielding around 2%. A floating rate bond (where the yield would rise as interest rates move up) for the same period is currently yielding 0.75%. Although these returns look less attractive than the returns on the property fund, it is important to have a diversified portfolio of investments and not have an over exposure to a single asset class (i.e. property). Retained Business Rates 4.8 The 2013/14 outturn position highlighted a favourable variance in relation to the local retention of business rates, further details are included in the update to the financial strategy which is included on the September Cabinet Agenda. A revised forecast has now been made for the 2014/15 financial year which takes account of the section 31 grant which is paid to Local Authorities to mitigate the impact of the extensions to small business rate relied and the other business rates measures that were announced as part of the Chancellors Autumn statement last year. Through the rates retention system an element of business rates growth is offset by a levy and the section 31 grant is taken into account when calculating the levy payment. Overall for the 2014/15 additional business rates income of £357,000 is expected to be retained. 16 5.1 Budget Monitoring Position – Summary 5.2 The following table provides a summary of the full year projections for the service areas along with an updated use of reserves figure where applicable. Table 3 - Summary of Full Year Effects 2014/15 Service Areas (Table 1) Savings not achieved Environmental Health/Assets/Leisure not included in Table 1 Additional Income Treasury Management Auto enrolment (Para 2.9) Total Projected Outturn Transfer to General Reserve Estimated Movement From Original Base £ (53,643) 17,000 31,220 (80,000) (85,423) 85,423 6 Budget Monitoring Position – Capital 6.1 Members were provided with an updated capital programme for both the current and future years as part of the 2013/14 Outturn Report to Cabinet in June 2014. Since this time there have been five amendments to the programme for the current financial year, which are outlined below. In addition to this there are two requests for virement between capital schemes and one further request for approval of a new capital scheme. 6.2 Cromer to Winterton Scheme (Coastal) - This scheme was initially funded by the Environment Agency, but since the project’s approval a further £12,000 has been received from external organisations to fund additional works. As a result the overall budget has been increased to a total of £122,000, thereby leaving £43,917 available to be spent in the 2014/15 financial year. This change has been reflected within the Capital Programme identified in Appendix C. 6.3 Storm Surge Works – Following the Storm Surge in December 2013, the Environment Agency approved a budget of £765,000 for capital works associated with the damage incurred during the storm. Further to this, the Council has made a formal application for another £276,000 of Environment Agency Grant in June 2014, and as such the budget has been increased to a total of £1,041,000. This has been reflected in the Capital Programme, with the result being an updated budget for £2014/15 of £342,618. 17 6.4 Splash Roof Repairs – Originally, the works to be undertaken as part of this scheme were £60,000 for the roof of the main Splash building which were to be funded from generic North Norfolk District Council capital receipts. In 2014/15, the Council received a capital receipt of £13,630 on the sale of the Mobile Gym. As this item of equipment was originally purchased with grants and contributions from external organisation, mainly Sport England, approval was sought and given for this capital receipt to be retained as long as it was used to fund a scheme associated with sports. As a result of this, it has been determined that additional refurbishment works can be undertaken on the external Splash office flat roof, which has increased the overall budget to £73,630. 6.5 Replacement of Dell Equalogic Systems – As part of the Outturn Report to Cabinet in June 2014 approval was sought and given for the replacement of the Dell Equalogic hardware storage system. A budget of £30,000 has therefore been included within the Capital Programme for 2014/15, to be funded from capital receipts. 6.6 Web Infrastructure Upgrade – At the June 2014 Cabinet Meeting a separate report was included concerning the upgrade of the Web Infrastructure. Approval was given for a capital budget of £37,500, to come from the Invest to Save Reserve, for the engagement of third party technical expertise and the procurement of associated IT infrastructure components. This has been updated within the Capital Programme Appendix. 6.7 In addition to these amendments to the Capital Programme approval is also sought for two virements to be made between existing capital schemes. There is no additional funding required and no switches in funding from the previously approved Capital Programme. 6.7.1 Replacement of Planning Scanner and Printer – The purchase of equipment under this scheme has been completed under budget by £5,602. It is requested that this underspend be vired to the Planning Probass scheme to cover the additional costs associated with the purchase of a new server, which was omitted from the original funding request. 6.7.2 IT Network Switches – The Replacement of Dell Equalogic Systems has been completed, but unfortunately has come in £8,089 in excess of the original £30,000 budget allocation. As there are funds available within the IT Network Switches budget it is requested that this sum be vired across to the Dell Equalogic Systems to cover the additional expenditure incurred in 2014/15. 6.9 Further to these amendments to the capital programme, a request has also been received from the Head of Planning for a capital budget of £21,000 to be made available for Aerial Photography covering the North Norfolk District Council area. Quotes have been received to undertake this work alongside other neighbouring authorities, with the £21,000 requested being the NNDC proportion of the cost. As a result of the works, the Council would therefore 18 have a license to use the digital images in perpetuity which would allow before and after comparisons for planning and enforcement issues, in addition to building up a history of the area. There are no ongoing revenue costs associated with this scheme, with the one off capital payment only being required for use of these resultant imagery. Approval is therefore sought for a capital budget to be established to cover the costs of this work. 6.10 Storm Surge Works – Within the revenue budgets significant provision has been made for the storm damage repairs to various Council owned properties. Whilst revenue provision has been made, the works, are more likely to be capital in terms of the values and nature of works being completed. As a result a review of the storm surge budgets will be undertaken to establish which schemes subsequently need to be reflected within the capital programme. This should not result in any additional funding requirements, but should reflect more accurately the type of expenditure being incurred. Any changes to the capital programme will be reflected in an updated Capital Programme Appendix. 7 Conclusion 7.1 The revenue budget is showing an estimated full year under spend for the current financial year of (£85,423). The overall financial position continues to be closely monitored and it is anticipated that the overall budget for the current year will be achieved. 8 Financial Implications and Risks 8.1 The detail within section 2 of the report highlights the more significant variances including those that are estimated to result in a full year impact. 8.2 The Original base budget for 2014/15 included service savings and additional income totalling £580,994 at Period 4 this figure has increased to £593,994. The progress in achieving these is being monitored as part of the overall budget monitoring process and where applicable corrective action will be identified and implemented to ensure the overall budget remains achievable. 8.3 Of the estimated outturn shown in Table 1 £85,423 will be transferred to General Reserves as shown in Table 3 along with the £357,000 additional business rates income referred to in 4.8. The impact of this will be that the budgets affected will reduce and reserves will increase. By taking these forecast outturn adjustments at the end of the reporting period, a constantly updated budget is achieved, rather than as reported previously, updating at one point in time during the year. 9 Sustainability - None as a direct consequence from this report. 10 Equality and Diversity - None as a direct consequence from this report. 11 Section 17 Crime and Disorder considerations - None as a direct consequence from this report. 19 Appendix A General Fund Summary Report for Period 4 Year 2014/2015 Original Budget £ Net Cost Of Services Assets & Leisure Community, Econ Dev & Coast Corporate Customer Services Development Management Environmental Health Finance Organisational Development Total Commitm Remaining YTD Budget Actuals YTD YTD Variance ents Budget £ £ £ £ £ Updated Budget £ 2,376,144 7,932,185 0 721,015 1,346,801 4,144,612 3,083,867 955,452 2,423,977 8,443,730 (5,000) 821,014 1,376,429 4,144,713 3,237,589 972,376 931,923 348,583 (1,658) 269,113 458,806 428,352 1,307,702 319,061 1,074,998 325,609 (26,336) 193,259 339,296 477,171 1,174,561 325,754 143,075 1,520,728 (22,974) 584,253 (24,678) 29,009 (75,854) 117,005 (119,510) 59,416 48,819 3,075,833 (133,141) 174,655 6,693 5,613 (171,749) 7,533,868 (7,673) 510,750 977,717 591,709 1,888,373 641,009 Net Cost Of Services 20,560,076 21,414,828 4,061,882 3,884,312 (177,570) 5,566,512 11,964,004 Non Service Expenditure/Income Precepts Of Parish Councils Interest Receivable External Interest Paid Capital Charges Retirement Benefits Contributions To/From Reserves Revenue Financing For Capital 1,635,884 (363,710) 0 (7,699,575) 265,787 (426,538) 420,950 1,635,884 (363,710) 0 (7,699,575) 265,787 (1,688,493) 828,153 817,942 (121,236) 0 (711,780) 0 0 0 817,963 (120,402) 131 (711,788) 0 0 0 21 834 131 (8) 0 0 0 0 0 0 0 0 0 0 817,921 (243,308) (131) (6,987,787) 265,787 (1,688,493) 828,153 Non Service Expenditure/Income (6,167,202) (7,021,954) (15,074) (14,096) 978 0 0 0 (7,007,858) (9,714,382) (4,678,492) (9,714,382) (3,530,210) (4,678,492) (2,209,753) (4,186,961) (2,238,829) (656,751) (29,076) 0 0 (5,527,421) (2,439,663) (14,392,874) (14,392,874) (5,739,963) (6,425,790) (685,827) 0 (7,967,084) (2,555,574) (862,419) 5,566,512 (3,010,938) Income Council Taxpayers Central Government Grants Income (Surplus)/Deficit 0 0 (1,693,155) 20 Appendix B Service Area Summaries 2014-15 P4 Assets & Leisure Cost Centre Code Updated Budget £ R200 R200A R201 R202 R203 R204 R262 R262A R300 R301 R302 R303 Car Parking Markets Industrial Estates Surveyors Allotments Handy Man Parklands Administration Buildings Svs Property Services Parks & Open Spaces Foreshore Community Centres Sports Centres R304 R305 R306 R309 R310 R312 R314 R315 R318 R397 R414 Leisure Complexes Other Sports Recreation Grounds Pier Pavilion Foreshore (Community) Woodlands Management Cromer Pier Public Conveniences Investment Properties Leisure Cctv Total Assets and Leisure (1,309,736) 70,131 (18,879) 3,100 (17,231) (1,082) 97,908 0 489,660 233,346 14,935 305,259 660,292 116,761 11,017 103,417 412,053 168,245 39,111 608,979 304,566 0 132,125 2,423,977 YTD Budget £ YTD Actuals £ (459,027) (578,262) (12,632) (14,633) (14,697) (8,773) 1,002 952 32,016 34,167 (27,791) (24,365) 115,161 113,602 (28,728) (29,002) 140,502 143,769 82,571 72,163 4,927 3,101 75,578 77,949 195,563 63,601 2,960 77,147 179,896 50,471 25,402 225,516 123,270 12 79,203 189,816 56,111 2,546 75,183 195,592 58,161 173,932 243,015 208,006 (1,716) 83,684 931,923 1,074,998 YTD Variance £ Commit ments £ Remaining Budget £ (119,235) (2,001) 5,924 (50) 2,151 3,426 (1,560) (274) 3,267 (10,408) (1,826) 2,371 121,138 21,377 5,041 0 0 0 131,224 0 287,568 6,292 496 103,220 (852,612) 63,387 (15,147) 2,148 (51,398) 23,283 (146,918) 29,002 58,323 154,891 11,338 124,090 (5,747) (7,490) (414) (1,964) 15,696 7,690 148,530 17,499 84,736 (1,728) 4,481 224,632 5,549 6,488 67,741 196,397 57,412 7,619 207,210 69,217 141 0 245,844 55,101 1,983 (39,507) 20,064 52,672 (142,440) 158,754 27,343 1,575 48,441 143,074 1,518,762 (169,783) Community, Economic Development & Coast Cost Centre Code R112A R307 R308 R330 R333 R340 R341 R391 R391B R398 R399 R415 R472 Full Year Budget £ Health Arts & Entertainments Museums General Economic Development Tourism Coast Protection Pathfinder Regeneration Management Comm & Econ Dev Mgt Housing (Health & Wellbeing) Housing Strategy Community And Localism Coastal Management Total Community, Econ Dev & Coast 0 100,675 88 429,082 140,318 1,674,525 57,397 0 (5,000) 2,186,651 3,610,743 206,764 42,487 8,443,730 YTD Budget £ YTD Actuals £ 0 (11,104) 43,400 42,292 32 32 126,531 126,398 59,022 57,267 408,903 407,411 3,397 3,360 (1,988) (5,381) (1,670) (3,119) 64,856 57,286 (23,636) (9,730) (340,440) (345,381) 10,176 6,278 348,583 21 325,609 YTD Variance £ Commit ments £ Remaining Budget £ (11,104) (1,108) 0 (133) (1,755) (1,492) (37) (3,393) (1,449) (7,570) 13,906 (4,941) (3,898) 0 30,862 0 37,831 28,088 387,132 0 150 280 0 17,734 82,176 0 11,104 27,521 56 264,853 54,963 879,982 54,037 5,231 (2,161) 2,129,365 3,602,739 469,969 36,209 (22,974) 584,253 7,533,868 Appendix B Corporate Cost Centre Code R460A R481 Full Year Budget £ Corporate Leadership Team Legal Services Total Corporate YTD Budget £ YTD Actuals £ YTD Variance £ Commit ments £ Remaining Budget £ (5,000) 0 (1,658) 0 (8,380) (17,956) (6,722) (17,956) 3,161 25,849 219 (7,893) (5,000) (1,658) (26,336) (24,678) 29,010 (7,674) Customer Services Cost Centre Code R261 R311 R372 R394 R411 R430 R481B R481C R481D Full Year Updated Budget £ It - Support Services Tic'S Homelessness Customer Services Housing Transport Publicity Graphical Info System Media & Communications Customer Services - Corporate Total Customer Services YTD Budget £ YTD Actuals £ YTD Variance £ Commit ments £ Remaining Budget £ 55,500 305,033 375,113 0 40,290 610 1,227 56,277 (13,036) (11,175) 110,300 123,783 (3,460) 13,928 204 8,696 27,212 (375) (20,126) 82,128 132,115 (4,912) 13,928 204 4,432 17,444 (31,954) (8,951) (28,172) 8,332 (1,452) 0 0 (4,264) (9,768) (31,579) 34,280 30,547 21,912 0 0 0 0 22,340 7,926 41,346 192,358 221,086 4,912 26,362 406 (3,205) 16,493 10,992 821,014 269,113 193,259 (75,854) 117,005 510,750 Development Management Cost Centre Code Full Year Budget £ YTD Budget £ YTD Actuals £ YTD Variance £ Commit ments £ Remaining Budget £ R100 R101 Development Management Planning Policy 637,226 261,986 212,978 90,070 193,956 56,330 (19,022) (33,740) 6,168 0 437,102 205,656 R102 Conservation & Design 139,032 45,292 30,217 (15,075) 1,800 107,015 R103 R121 Landscape Building Control & Access 151,448 78,576 43,672 33,004 41,523 (4,631) (2,149) (37,635) 0 4,630 109,925 78,577 R150 R402 Planning Management & Support Property Information 18,038 90,123 11,238 22,552 18,016 3,885 6,778 (18,667) 533 46,285 (511) 39,953 1,376,429 458,806 339,296 (119,510) 59,416 977,717 Total Development Management 22 Appendix B Environmental Health Cost Centre Code R111A R114 R115 R117 R117B R118 R119A R120 R151 R316 R317 R412 R413 R420 Full Year Budget £ Commercial Services Rural Sewerage Schemes Travellers Public Protection Street Signage Pest Control Environmental Protection Dog Control Env Health - Service Mgmt Waste Collection And Disposal Cleansing Environmental Strategy Community Safety Civil Contingencies Total Environmental Health 498,058 361,164 99,100 100,881 35,807 15,590 550,717 60,964 5,445 1,538,052 682,018 31,667 22,570 142,680 4,144,713 YTD Budget £ YTD Actuals £ 166,024 162,286 180,530 180,530 41,818 43,544 67,668 64,125 7,784 5,933 5,204 4,783 160,466 194,967 20,336 17,168 (3,832) (6,961) (410,365) (419,364) 147,643 152,735 (772) (723) 860 860 44,988 77,288 428,352 477,171 YTD Variance £ Commit ments £ Remaining Budget £ (3,738) 5,375 0 0 1,726 23,957 (3,543) 8,422 (1,851) 7,250 (421) 263 34,501 27,263 (3,168) 12,150 (3,129) 13,888 (8,999) 2,445,813 5,092 520,411 49 9,052 0 0 32,300 1,989 330,397 180,634 31,599 28,334 22,624 10,544 328,487 31,646 (1,482) (488,397) 8,872 23,338 21,710 63,403 48,819 3,075,833 591,709 Finance Cost Centre Code R210 R211 R214 R219 R251 R263 R263C R450 R450A Full Year Budget £ Local Taxation Benefits Discrectionary Payments Non Distributed Costs Benefits & Revenues Mgmt Corporate Finance Internal Audit Central Costs Corporate & Democratic Core Total Finance 547,442 1,066,252 201,831 3,392 0 2,000 13,600 (8,085) 1,411,157 3,237,589 YTD Budget £ 195,361 505,171 66,916 69,842 1,672 2,806 (34,536) (2,682) 503,152 YTD Actuals £ YTD Variance £ Commit ments £ Remaining Budget £ 117,872 462,312 54,420 82,768 1,620 (6,786) (38,536) (151) 501,042 (77,489) (42,859) (12,496) 12,926 (52) (9,592) (4,000) 2,531 (2,110) 3,008 39,637 0 0 0 7,469 101,234 0 23,307 426,562 564,303 147,411 (79,376) (1,620) 1,317 (49,098) (7,934) 886,808 1,307,702 1,174,561 (133,141) 174,655 1,888,373 Organisational Development Cost Centre Code R260 R263B R263D R400 R450B Full Year Budget £ Human Resources & Payroll Insurance & Risk Management Policy & Performance Mgt Registration Services Members Services Total Organisational Development Total Service Areas YTD Budget £ YTD Actuals £ YTD Variance £ Commit ments £ Remaining Budget £ 41,624 5,000 0 336,939 588,813 20,213 (49,476) 8 152,033 196,283 (9,964) (53,103) (2,854) 204,806 186,869 (30,177) (3,627) (2,862) 52,773 (9,414) 2,674 0 0 2,685 254 48,914 58,103 2,854 129,448 401,690 972,376 319,061 325,754 6,693 5,613 641,009 (177,571) 5,564,547 11,965,969 21,414,828 4,061,882 3,884,312 23 Appendix C GENERAL FUND CAPITAL PROGRAMME - Period 4 Budget Monitoring 2014/15 Scheme Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure Updated Budget 2014/15 at Period 4 £ £ £ Actual Expenditure at Period 4 Variance to 2014/15 Updated Budget Comments Updated Budget 2015/16 Updated Budget 2016/17 £ £ Jobs and the Local Economy North Norfolk Enterprise Innovation Centre 50,000 10,295 39,705 0 (39,705) 0 0 32,168 44,916 62 0 0 68,379 5,000 0 (5,000) 0 0 310 14,690 6,623 (8,067) 0 0 0 110,000 7,872 (102,128) 0 0 111,152 214,311 14,557 (199,754) 0 0 Financed by; NNDC (Capital Receipts) 50,000 Rocket House 77,084 (44,854) This scheme is currently on hold. Financed by; NNDC (Capital Receipts) 77,084 Carbon Reduction Scheme Financed by; NNDC (Cap Receipts - Carbon Reduction Fund) 73,379 Public Conveniences (Plumbing and Drainage) Financed by; NNCD (Capital Receipts) 73,379 15,000 15,000 Council Car Park Improvements 2014/15 110,000 Financed by; 110,000 NNCD (Capital Receipts) 325,463 Works are continuing on individual public conveniences, with some individual projects already having been completed The main tender pre qualification reviews have been completed. Works are scheduled to be completed after the end of the summer season in October/November. Housing and Infrastructure Disabled Facilities Grants Financed by; Specified Capital Grant NNDC (Capital Receipts) Annual programme 0 1,293,220 167,692 (1,125,528) 772,578 0 Housing Associations Financed by; NNDC (Capital Receipts) NNDC (Capital Projects Reserve) Affordable Housing Contributions Annual programme 0 500,543 0 (500,543) 0 0 24 Appendix C GENERAL FUND CAPITAL PROGRAMME - Period 4 Budget Monitoring 2014/15 Scheme Housing Loans to Registered Providers Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ Updated Budget 2014/15 at Period 4 Actual Expenditure at Period 4 Variance to 2014/15 Updated Budget £ Capital Projects Reserve £ 0 0 Initial drawings for the new laundry block have been completed by the Architects, but the physical works are currently on hold due to other work commitments in relation to the Storm Surge.. 0 0 (5,225,885) 772,578 0 0 (40,115) 220,000 0 2,352 0 (2,352) 0 0 1,280,688 137,943 464 (137,479) 0 0 67,727 11,773 0 (11,773) 0 0 1,301 198,699 4,739 (193,960) although it is anticipated that 0 0 41,306 112,194 0 (112,194) Tenders for the Sheringham 0 0 0 0 100,000 185 (99,815) 3,600,000 0 5,393,763 167,878 1,409,000 1,148,885 40,115 37,671 with the template loan agreement having been drafted. 2,484,769 90,800 Internal/External Borrowing 924,431 Parkland Improvements 100,000 Financed by; NNDC (Capital Receipts) Updated Budget 2016/17 £ 3,500,000 Financed by; Capital Receipts Updated Budget 2015/16 (3,500,000) This scheme is progressing, 0 3,500,000 Comments 100,000 Coast, Countryside and Built Heritage Gypsy and Traveller Short Stay Stopping Facilities Financed by: Grant Sheringham Beach Handrails Financed by; NNDC (Capital Projects Reserve) NNDC (Capital Receipts) Cromer Pier Structural Works - Phase 2 Financed by; NNDC (Capital Receipts) Sheringham Promenade Lighting Financed by; NNDC (Capital Receipts) Other Contributions Cromer Pier and West Prom Refurbishment Project Financed by: NNDC (Capital Receipts) Refurbishment Works to the Seaside Shelters Financed by: NNDC (Capital Receipts) 1,409,000 40,023 5,023 35,000 1,418,631 1,418,631 79,500 46,500 33,000 200,000 200,000 153,500 153,500 25 Works are progressing , there may be some slippage in the scheme to the new financial year. In addition to Shelters have been undertaken, with the contract works to commence in September 2014. Appendix C GENERAL FUND CAPITAL PROGRAMME - Period 4 Budget Monitoring 2014/15 Scheme Cromer Coast Protection Scheme 982 and SEA Financed by: Environment Agency Grant Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure Updated Budget 2014/15 at Period 4 £ £ £ Actual Expenditure at Period 4 Variance to 2014/15 Updated Budget Comments Updated Budget 2015/16 Updated Budget 2016/17 £ £ 1,670,701 8,729,299 273,868 (8,455,431) 0 0 1,667,657 299,358 12,460 (286,898) 0 0 78,083 43,917 11,562 (32,355) 0 0 12,228 77,772 0 (77,772) 0 0 698,382 342,618 113,738 (228,880) 0 0 0 590,000 398 (589,602) 0 0 0 70,000 0 (70,000) 0 2,151,000 19,731,669 6,704,629 10,656,040 417,229 (10,238,811) 220,000 2,151,000 North Lodge Park Financed by; NNCD (Capital Receipts) 197,000 732 196,268 0 0 0 Big Society Fund Financed by: NNDC (Capital Receipts) RCCO 507,000 394,000 113,000 62,500 (50,500) 0 0 17,045 52,955 0 (52,955) 0 0 Pathfinder Project Financed by: DEFRA Grant Cromer to Winterton Scheme Financed by: Environment Agency Grant 10,400,000 10,400,000 1,967,015 1,967,015 122,000 110,000 External Contributions 12,000 Coastal Erosion Assistance Financed by: Government Grant 90,000 90,000 Storm Surge Financed by; Environment Agency Grant 1,041,000 Sheringham West Prom Financed by; NNDC (Capital Receipts) Environment Agency Grant 590,000 Mundesley - Refurbishment of Coastal Defences Financed by; NNDC (Capital Receipts) Environment Agency Grant 1,041,000 215,000 375,000 2,221,000 307,000 1,914,000 Localism North Walsham Regeneration Schemes Financed by: NNDC (Capital Receipts) (196,268) This scheme is currently on hold pending negotiations with Cromer Town Council. 197,000 482,000 25,000 70,000 70,000 26 Appendix C GENERAL FUND CAPITAL PROGRAMME - Period 4 Budget Monitoring 2014/15 Scheme Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ Updated Budget 2014/15 at Period 4 Actual Expenditure at Period 4 £ Variance to 2014/15 Updated Budget (54,370) The Council are still trying to 0 54,370 0 9,191 90,809 59,221 (31,588) 0 73,630 93 0 30,000 1,032,000 420,968 Trade Waste Bins/ Waste Vehicle Financed by: NNDC (Capital Receipts) LPSA Grant 272,700 Personal Computer Replacement Fund Financed by; NNDC (Capital Receipts) NNDC (RCCO) 204,958 Victory Swim and Fitness Centre Financed by; NNCD (Capital Receipts) 54,370 100,000 Splash Roof Repairs Financed by; NNCD (Capital Receipts) Other Contributions 73,630 Steelwork Protection to Victory Pool Financed by; NNCD (Capital Receipts) 30,000 Updated Budget 2015/16 Updated Budget 2016/17 £ £ 0 0 Works are progressing in relation to this scheme. 0 0 (73,537) Consultants have undertaken a review of the roof. The tender is currently being prepared with prices due back within the next 0 0 0 (30,000) This scheme is ongoing. 0 0 611,032 121,814 (489,219) 0 0 192,817 79,883 11,596 (68,287) 0 0 162,603 22,355 94 (22,261) 20,000 0 221,082 11,345 0 (11,345) 0 0 63,190 11,810 0 (11,810) Options are currently being 0 0 187,058 119,098 0 0 0 21,506 11,494 0 0 0 appoint contractors for this work, but the scheme is anticipated as being 54,370 Play Areas Financed by; NNCD (Capital Receipts) Comments 100,000 43,630 30,000 30,000 Delivering the Vision Waste Management & Environmental Health IT System Financed by; NNDC (Capital Receipts) WPEG Grant DEFRA Grant Asset Management Computer System Financed by; NNDC (Capital Projects Reserve) NNDC (Asset Management Reserve) Procurement for Upgrade of Civica System Financed by: NNDC (Capital Receipts) Other Grants (RIEP) DWP Performance Standards Fund e-Financials Financial Management System Software Upgrade Financed by: NNDC (Capital Receipts) 194,784 77,916 161,322 43,636 232,427 131,514 83,486 17,427 75,000 considered in relation to this scheme. 60,000 15,000 306,156 (119,098) 210,947 53,800 41,409 33,000 Options are currently being (11,494) considered in relation to this scheme. 33,000 27 Appendix C GENERAL FUND CAPITAL PROGRAMME - Period 4 Budget Monitoring 2014/15 Scheme Administrative Buildings Financed by; NNDC (Capital Receipts) Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure Updated Budget 2014/15 at Period 4 £ £ £ 124,060 126,510 33,595 98 20,902 15,300 12,500 3,500 0 Variance to 2014/15 Updated Budget (92,915) Comments Updated Budget 2015/16 Updated Budget 2016/17 £ £ 0 0 (5,602) This project is complete with 0 0 0 (3,500) 0 0 10,000 0 (10,000) 0 0 0 27,185 0 (27,185) 0 0 0 60,000 0 (60,000) The scheme is under review 0 0 0 100,000 0 (100,000) A virement of £8,089 has been requested from this budget to cover an overspend against the 0 0 0 30,000 38,090 8,090 This scheme has been completed, at an overspend of £8,089. A virement request has been made to 0 0 0 90,000 0 (90,000) 0 0 0 37,500 47 (37,453) 0 0 1,766,496 984,914 761,582 98,722 (662,860) 20,000 0 26,455,628 8,221,663 17,636,728 820,199 (16,816,529) 1,012,578 2,151,000 250,570 Works are progressing. 250,570 Replacement of Planning Printer and Scanner Financed by: NNDC (Capital Receipts) 21,000 Committee Management Information System Financed by: NNDC (Capital Receipts) 16,000 Cash Receipting System Upgrade Financed by: NNDC (Capital Receipts) 10,000 Planning Probass 4 Financed by: NNDC (Capital Receipts) 27,185 Planning System (Scanning of Old Files) Financed by: NNDC (Capital Receipts) 60,000 IT Network Switches Financed by: NNDC (Capital Receipts) Actual Expenditure at Period 4 2 scanners / printers having beein purchased. The remaining balance of budget 21,000 16,000 10,000 27,185 in light of the Council's Business Transformation Programme. Expenditure is 60,000 100,000 100,000 Replacement of Dell Equalogic Systems Financed by: NNDC (Capital Receipts) 30,000 Telephony Procurement Financed by: NNDC (Capital Receipts) 90,000 Web Infrastructure Upgrade Financed by: Invest to Save Reserve 37,500 The specification for this scheme has been updated to include the upgrade the servers for Planning 30,000 90,000 37,500 28 Appendix C GENERAL FUND CAPITAL PROGRAMME - Period 4 Budget Monitoring 2014/15 Scheme Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure Updated Budget 2014/15 at Period 4 £ £ £ Actual Expenditure at Period 4 Variance to 2014/15 Updated Budget Comments Updated Budget 2015/16 Updated Budget 2016/17 £ £ Capital Programme Financing Environment Agency Grant 9,626,606 0 1,844,000 DEFRA Grant 339,473 220,000 0 Disabled Facilities Grants 466,046 443,000 0 Other Grants 0 0 0 Affordable Housing Contributions 0 0 0 Other Contributions 7,771 0 0 Asset Management Reserve 3,983 0 0 0 0 0 Capital Project Reserve 599,170 0 0 Invest to Save Reserve 37,500 0 0 5,589,748 349,578 307,000 966,431 0 0 17,636,728 1,012,578 2,151,000 Revenue Contribution to Capital (RCCO) Capital Receipts Internal / External Borrowing TOTAL FINANCING 29 Appendix D 2014/15 Budget - Savings and Additional Income Ref. Service 2014/15 Outline of Brief Outline of Saving/Additional Income (where Savings Saving/Additional Income applicable) /Income OD1 Org Development Performance Unit Savings Misc budgets within the service no longer requried. F1 Finance Professional Fees Accountancy Removal of base budget for one-off funding, historically used for one-off external work or interim cover, in future fund these items from one-off use of reserves as opposed to maintaining unallocated base budgets. 2014/15 P4 Update Variance (7,800) (7,800) 0 (8,000) (8,000) 0 ECD1 Economic & Community Sustainability & Development Environmental Strategy Removal of current vacant post (38,804) (38,804) 0 ECD2 Economic & Community Economic & Community Development Development Internal restructure (74,380) (74,380) 0 (169,000) (146,000) 23,000 (40,000) (40,000) 0 EH1& Env Health / Assets and Contract Savings AL2 Leisure Review and variation to the contracts within Environmental Health and Assets and Leisure EH2 Env Health Garden Waste Service Additional Income EH3 Env Health Improved recycling credits and reduced costs Materials Recycling Facility (payments to community organisations/groups) (pro rata for 14/15 - review) (40,000) (40,000) 0 AL1 Assets and Leisure CCTV Decommissioning of the CCTV service from 1 April 2014, full year saving from 2015/16, after decommissioning costs. Renting of office space (149,760) (185,760) (36,000) CC1 Economic & Community Development and Grants Assets and Leisure Various Grants - withdraw of funding for Museum service. (40,000) (40,000) 0 N/A Customer Services Provision of customer services facility to NCC (13,250) (13,250) 0 (580,994) (593,994) (13,000) Office Rental and Customer Services to external users Additional income Total 30 Agenda Item No_____13_______ FINANCIAL STRATEGY 2015/16 TO 2017/18 Summary Options considered This report presents the current financial forecast for the period 2015/16 to 2017/18 and provides a summary of the key issues facing the Council in relation to Local Government Finance. The report provides the background and context within which the financial strategy and outlines the strategy for the next two to three years. None Conclusions The current financial forecast presents a funding gap for the next three years of just over £1.2 million by 2017/18. Estimates have been made on the level of future funding, although there is still a great deal of uncertainty on the level of grant reductions that Local Authorities will be facing. Recommendations It is recommended that: 1) Members consider and note: a) The current financial forecast for the period 2015/16 to 2017/18; b) The current capital funding forecasts; 2) Members consider and recommend to Full Council: a) Continuation of the current Local Council Tax Support Scheme for 2015/16; b) That the Local Council Tax Support Scheme grant for parishes be offered to those parish and town councils that accepted the grant in 2014/15 and the total amount available is reduced in line with the Council’s relative funding reductions as outlined at section 2.8.5; c) The revised reserves statement as included at Appendix E to the financial strategy; Reasons for Recommendations To update members with the current financial position of the authority and the current financial strategy for addressing the funding shortfall and also to ensure timely decisions can be made to inform the detailed work on the budget for 2015/16 which will be commencing in the coming months. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) Cabinet Member(s) Ward(s) affected Cllr Wyndham Northam All Contact Officer, telephone number and email: Karen Sly, 01263-516243, Karen.sly@north-norfolk.gov.uk 31 1. Introduction 1.1 The paper attached as an appendix to this covering report sets out the Financial Strategy for the period 2015/16 to 2017/18. It sets out how both the external financial changes and internal budget pressures will impact on the overall financial position of the Council for the next three years. 1.2 In addition the Financial Strategy updates the Council’s financial projections. It identifies the budgetary pressures on the Council during the period of the Corporate Plan by examining inflation, service pressures, income streams, reserves and the capital programme and seeks to identify strategies for addressing these areas within the overall context of the revenue and capital budgets. 1.3 As part of the annual budget process the Financial Strategy is the first of a number of pieces of work which culminate in setting the annual budget for the forward financial year in February 2015. 2. Financial Implications and Risks 2.1 The detail within the financial strategy has highlighted the significant challenges that Local Authorities are facing in terms of the forecast funding reductions. 2.2 The strategy provides an update to the funding forecasts for the period 2015/16 to 2017/18 which have been informed by a recent consultation papers on the Local Government Financial Settlement for 2015/16. 2.3 The Strategy provides details of a programme of efficiency savings and workstreams that will be delivered over the period of the financial strategy that will assist in reducing the forecast budget gap. 3 Sustainability 3.1 None as a direct consequence from this report. 4. Equality and Diversity 4.1 This report does not raise any equality and diversity issues. 5. Section 17 Crime and Disorder considerations 5.1 This report does not raise any Crime and Disorder considerations. 32 FINANCIAL STRATEGY 2015/16 TO 2017/18 1. INTRODUCTION 1.1 The purpose of updating the medium term financial strategy (MTFS) each year is to ensure that a longer term/strategic view can be taken when making decisions that will have a financial impact in the current and future years. 1.2 The Council‟s Corporate Plan1 “small government big society” and the accompanying annual action2 plan set out the context within which the ambitions of the Council will be delivered over the medium term to 2015. The annual action plan sets out the detail of how the Corporate Plan priorities will be delivered over the period 1 April 2014 to 31 March 2015. 1.3 This MTFS informs the attainment of the Council‟s priorities by setting out the framework within which the financial resources are available to the Council over the medium term. In doing so the strategy provides a high-level assessment of the resources available over the medium term informed by certain assumptions both about national economic and financial prospects as well as local economic conditions. 1.4 The strategy explores the expenditure plans of the Council and sets these against the impact of reduced central government funding. It also considers the capacity for levying council tax, the likely levels of grants and the part played by fees and charges in the overall revenue budget of the Council going forward. 1.5 In addition the MTFS explores the demands on the capital programme both in terms of ambition and resources and on the level of reserves held by the Council. 1.6 Finally the strategy addresses both the sustainability of the Councils financial position and examines the risks inherent in the proposals. 1.7 1.8 1 2 The MTFS includes the following: Background and Context – this provides an overview of the wider financial issues and assumptions that have been made in the strategy and forward financial projections; Resources – this provides an overview of the resources available to the Council from grants and income; Financial Forecast – this provides an update to the financial projections made in February 2014 taking into account known changes to expenditure and income forecasts and revised forecasts as applicable; Reserves – this section provides an overview of the Council‟s reserves both general and earmarked; Capital – an overview of the current capital programme and resources is included within this section of the MTFS; Financial Strategy – this section of the document outlines some of the work that is currently in progress or is due to commence in the short to medium term to reduce the forecast deficit; Risk – this section outlines the more significant financial risks facing the Council. http://www.northnorfolk.org/council/9047.asp http://www.northnorfolk.org/files/Annual_Action_Plan-14-15.pdf Financial Strategy 2015/16 to 2017/18 August 2014 33 Page 1 of 27 2. BACKGROUND AND CONTEXT 2.1 The 2014/15 budget was set and approved in February 2014. At the same time the forward financial projections for the following three years were reported. These were based on current expenditure and income plans at the time taking into account inflationary increases (where applicable) along with agreed savings plans and additional income where applicable. They also included projections of government funding based on the 2015/16 provisional finance settlement as announced in February 2014. 2.2 This document now provides the latest financial forecast for the period 2015/16 to 2017/18 which has been informed by both local and national factors that have or are due to have an impact on the overall financial position for the Council moving forward. 2.3 As always there continues to be a number of important issues facing the public sector along with the associated financial impact. This section of the report seeks to outline a number of these issues, in particular the following: 2.4 Economic Outlook (2.4) Funding (2.5) Business Rates Retention (2.6.2) New Homes Bonus (2.7) Local Council Tax Support (2.8) Economic Outlook 2.4.1 The UK economy has continued its recovery and now has one of the fastest rates of growth in the western world. Growth in Gross Domestic Product (GDP) has averaged 0.8% per quarter since the middle of 2013 and the Bank of England in its August Inflation Report revised up its expectation for growth in 2014 to 3.5% and for 2015 to 2.9%. It reported that the recovery has continued to broaden with robust spending by businesses and households, supported by lower uncertainty and continuing improvements in credit conditions. Business surveys are also encouraging and household consumption has remained strong with consumer confidence high despite continued weakness in wages. 2.4.2 Unemployment has fallen sharply and is now expected to drop below 6% by the end of the year. However pay growth has been remarkably weak and this is a concern as a revival in household incomes helps to underpin a sustained expansion in the economy. 2.4.3 Consumer Price Inflation (CPI) is projected to remain close to the 2% target with global energy prices remaining a key risk, especially if they become more sensitive to geo-political events. 2.4.4 The Bank of England‟s general guidance on the bank rate indicates that increases, when they come, are likely to be gradual and limited. The financial markets are anticipating an increase in the bank rate to 0.75% in February 2015. However, the Council‟s treasury adviser, Arlingclose, whilst recognising that stronger growth is likely to use up spare capacity in the economy more quickly, forecast the first rise in official interest to happen in the third quarter of 2015 which is later than market sentiment suggests. There is clear momentum in the economy, but inflation is benign and is currently below target. Arlingclose expect this situation to persist for some time and with a lack of wage pressures, reduces the need for immediate monetary tightening. 2.4.5 The risk of deflation is a potentially damaging development in the countries of the Eurozone. Austerity has resulted in unemployment or lower wages which has resulted in reduced demand. Economic growth in the economies of France, Financial Strategy 2015/16 to 2017/18 August 2014 34 Page 2 of 27 Germany and Italy is either stagnant or declining and the situation can only get worse with the impact of trade sanctions with Russia introduced following the loss of the Malaysian airliner. 2.5 Funding 2.5.1 The 2014/15 financial year is the second year of the Local Authority funding system introduced by the Local Government Finance Act 2012. The significant changes were the introduction of localised council tax support and retention of business rates. 2.5.2 Localised council tax support replaced the previous scheme of council tax benefit whereby discounts are now available to those previously entitled to council tax benefit. The previous scheme was funded 100% from the Department for Work and Pensions (DWP) subsidy system and is now funded (partly) through grant funding and the scheme itself, i.e. from council tax now collectable from those previously not eligible to pay. 2.5.3 Before April 2013 all business rate income collected locally was passed over to central government to form a national pool. This was then redistributed by government using the formula grant system. The changes introduced from the Local Government Finance Act 2012 and the associated regulations essentially split the business rate income collected 50/50 into a „local share‟ and a „central share‟. The new scheme also allows up to half of any business rate growth to be retained locally, providing an incentive to Councils to generate and support business growth. The central share is redistributed to Councils in the form of revenue support grant (RSG) in the similar way as formula grant allocation. 2.5.4 Whilst the move to retention of business rates provides a financial incentive to Local Authorities at the same time it has resulted in more risk and uncertainty around funding streams and also the impact of appeals being borne locally. 2.5.5 The Government uses a measure called “Revenue Spending Power” for local authority finance. The main elements of spending power are as follow: 2.5.6 Council Tax Income New Homes Bonus Government Grants. Table 1 provides a summary of the main elements of Revenue Spending Power as included in the 2014/15 finance settlement. The settlement announcement included figures for 2014/15 along with illustrative figures for 2015/16; the projections for future financial years are informed by these announcements along with any updates. Financial Strategy 2015/16 to 2017/18 August 2014 35 Page 3 of 27 Table 1 - Revenue Spending Power - February 2014 Notification 2014/15 Spending Power 2015/16 Illustrative Spending Power £000 £000 Council Tax Requiremenet (excluding parishes) 5,075 5,093 Settlement Funding Assessment 6,204 5,246 Grant to Reflect B Rates Cap 30 30 Community Right to Challenge 9 0 Community Right to Bid 8 0 Council Tax Freeze Grant (2014/15) 58 58 Council Tax Freeze Grant (2015/16) 0 58 New Homes Bonus 1,267 New Homes Bonus - Returned Funding Localised Council Tax Support and Hsg benefit Admin Subsidy Council Tax Support New Burdens Funding 1,829 * 10 25 583 0 76 0 13,320 12,339 * Note the Settlement assumed similar delivery of the new homes/reduction in empty properties as previous year, these have been reduced in the NNDC financial projections 2.5.7 The main element of government funding is the “Settlement Funding Assessment” (SFA). This is made up of revenue support grants (RSG) and baseline funding level (retained business rates). The baseline funding element is increased by RPI each year and the RSG is reduced year on year in line with the government programme of funding reductions. Table 2 provides a breakdown of the SFA for 2014/15 and 2015/16. Table 2 - Settlement Funding Assessment (SFA) 2.6 2.6.1 2014/15 2015/16 Illustrative £000 £000 Revenue Support Grant 3,331 2,294 Baseline Funding Level 2,872 2,952 Total Settlement Funding Assessment 6,203 5,246 Movement £000 % (1,037) -31.14% 80 2.76% (957) -15.43% Revenue Support Grant The revenue support grant (RSG) element of the funding is anticipated to continue to reduce year on year with an expectation that Local Authorities funding will be predominately from the retained business rates. Based on current funding forecasts, it would not be unrealistic to assume that the level of RSG would be less Financial Strategy 2015/16 to 2017/18 August 2014 36 Page 4 of 27 than £1million by 2018/19. Table 3 below shows the actual RSG for 2013/14 to 2014/15 along with the current future forecasts. The forecast assumes the reductions will continue in line with those from the 2015/16 illustrative finance settlement. Table 3 - Revenue Support Grant 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 Finance Finance Finance Settlement- Forecast Forecast Forecast Settlement Settlement Illustrative £000 Revenue Support Grant Forecast Movement £000 Movement % £000 4,235 £000 £000 £000 £000 3,331 2,294 1,583 1,092 754 (904) -21% (1,037) -31% (711) -31% (491) -31% (338) -31% Business Rates Retention 2.6.2 As mentioned earlier the business rates retention scheme has introduced a sharing arrangement for business rate collected locally. Whilst the previous system of formula funding was complex, the replacement system is equally complex although in a different way. The main elements of the scheme are as follows: a) Business rates collected are split 50/50 between central and local shares. The local share is then split 80/20 districts and County, so essentially NNDC receive 40% of the business rates collected; b) The system includes a mechanism of tariffs and top ups to reflect local spending needs, essentially districts pay a tariff and counties receive a topup; c) The business rates baseline is increased annually by RPI (in line with the actual business rates payable) and the tariffs and top-ups are increased by the same measure, RPI. The baseline allocation forms part of budget finance settlement announcements; d) The baseline, tariffs and top-ups are expected to grow in line with RPI each year, other revisions will be when the business rate system is reset (in 2020 as stipulated in the current government policy) or at the time of a revaluation (due to come into effect in 2017)3; e) Local Authorities can keep up to 50% of the growth in business rate income. They will however be required to pay a levy (to central government outside any business rates pool) to ensure there is not disproportionate growth within the overall system; f) The Levy is used to fund the „safety net‟ element of the system which provides protection to those authorities that see their year-on-year income fall by more than 7.5%, i.e. they are protected beyond the 7.5% reduction; g) Business rates pooling provides a mechanism for a business rate pool to be established which allows for the levy payment that would have been 3 It is expected that as part of the re-valuation top-ups and tariffs will be recalculated in order that Local Authorities do not lose or gain specifically due to revaluation. Financial Strategy 2015/16 to 2017/18 August 2014 37 Page 5 of 27 paid to the government on growth, to be retained locally and used as agreed by the authorities within the pool. 2.6.3 As part of the 2013 Autumn statement made in December 2013, the government announced the following package of business rate relief measures to support businesses: a) A 2% cap on the inflation increase for 2014/15 instead of the RPI increase of 3.2%; b) Further extension (until 31 March 2015) of the small business rate relief (doubled from 50% to 100%); c) A discount of £1,000 for shops, pubs and restaurants with a rateable value below £50,000 for two years up to state aid limits, from 1 April 2014; d) £1,000 retail relief for occupied properties with a rateable value of £50,000 or less, that are wholly or mainly used as shops, restaurants, cafes and drinking establishments; 4 e) Relaxation of the small business rate relief for a second property allowing continuation of the relief for 12 months; f) 50% rates relief for 18 months - between 1 April 2014 and 31 March 2016 for businesses that move into retail premises which have been empty for a year or more; 2.6.4 Local Authorities are being reimbursed for these measures via a section 31 grant, although the grants are taken into account when determining the level of levy payable each year on business rate growth each year. 2.6.5 Business rate information on reliefs and income received or expected is collected on the National Non Domestic Rate (NNDR) returns submitted in January (projection) and May (actual). The returns are reviewed as part of the annual audit process. 2.6.6 Some of these reliefs were provided in 2013/14 and the impact of the section 31 grant guidance and implications were not fully known until the outturn position on the business rates was completed as part of the NNDR return. The current budget for 2014/15 has therefore assumed the level of baseline funding as included in the finance settlement. 2.6.7 The business rates baseline funding and tariff is included in the finance settlement which is announced annualy, these increase by inflation each year. Table 4 below provides a summary of the local share, tariff and baseline funding level as included in the settlement for the period 2013/14 to 2015/16, the future projections based on annual RPI forecasts of 2.8% up 2018/19 have also been included. 4 Guidance issued for this can be found at - Retail Relief Guidance Financial Strategy 2015/16 to 2017/18 August 2014 38 Page 6 of 27 Table 4 - Baseline Funding Level (Retained Business Rates) 2013/14 2014/15 2015/16 2016/17 Finance Finance Finance Settlement- Forecast Settlement Settlement Illustrative £000 Business Rates Retained (NNDC Local Share) Less: Tariff Baseline Funding Level £000 £000 2018/19 Forecast Forecast £000 £000 9,313 9,496 9,757 10,030 10,311 10,599 (6,496) (6,622) (6,805) (6,996) (7,191) (7,393) 2,817 2,873 2,952 3,034 3,120 3,206 56 79 82 86 85 1.95% 2.76% 2.8% 2.8% 2.8% Movement £000 Movement % £000 2017/18 2.6.8 As outlined at 2.5.7 the government funding measure of “Settlement Funding Assessment” consist of RSG and baseline funding level (retained business rates). Using the updated forecasts within tables 3 and 4, the SFA is forecast to reduce by 36% to just under £4million by 2018/19 compared to 2014/15. 2.6.9 The actual income retained from the business rates system is not confirmed until the outturn return is submitted in May each year. It is then subject to external audit review as part of the annual audit. The following table provides the outturn position for 2013/14. As previously reported within the 2013/14 report to members in June, the actual business rates retained in the year exceeded the budget as set in February 2013. The updated financial forecasts has assumed that this level will contunue for the period of the financial strategy. Table 5 - NNDC Business rates Retention 2013/14 Settlement Actual Baseline £000 £000 Baseline/Retained 9,313 9,329 Tariff (6,496) (6,496) Levy 0 (435) S31 Grants 0 792 Net BR Retained 2,818 3,190 2.6.10 Variance £000 15 0 (435) 792 373 A Norfolk business rate pool was established in 2014/15 combining five districts (including NNDC) and the County Council. Allocation of funding from the pool will be determined by the authorities participating in the pool and the intention is for the funding to be utilised to lever funding from Local Enterprise Partnership and European funds, support infrastructure projects which will lead to outcomes including job creation, business rate and housing growth, new business creation and expansion. Financial Strategy 2015/16 to 2017/18 August 2014 39 Page 7 of 27 2.7 New Homes Bonus 2.7.1 The New Homes Bonus (NHB) was introduced in 2011/12 to incentivise and reward councils and communities who wished to build new homes in their areas. The NHB is paid each year for six years and is based on growth in housing unit numbers and reduction in long term empty properties. In the main, the bonus is funded from the same control total as the revenue support grant and is paid as a non “ring fenced” grant to individual councils. 2.7.2 The grant is payable for six years (paid under section 31 of the Local Government Act 2003) and is calculated by multiplying the national average council tax5 by the net additional homes plus an additional supplement of £350 per affordable dwelling. The payment of NHB is split between local authority tiers; 80% to the lower tier and 20% to the upper tier. 2.7.3 Annual allocations are made as part of the finance settlement announcements and are based on the Council Tax Base returns that are submitted annually to the Government (covering the twelve-month period October to September). Once a new home is recorded on the Council Tax Base return as being eligible for Council Tax (including those eligible for discounts), it counts towards NHB. The calculation of the bonus does not take into account planning permissions or any other elements of the planning processes. Statistics on the gross affordable housing supply are used to calculate the affordable homes enhancement. 2.7.4 Allocations take into account the net growth (i.e. taking account of any demolitions and increase or reduction in empty properties) for the period October to September each year. 2.7.5 Currently 80% of the annual NHB is included in the Council‟s base budget to support funding service provision and in part the loss of core funding by the scaling back of the revenue support grant. 2.7.6 As part of the Spending Review 2013 the Government did consult on proposals to ring fence between 19% and 35% of the NHB from 2015/16 onwards to be allocated to the Local Enterprise Partnerships regionally. Following responses to the consultation this was not implemented outside of London and therefore the current projections still assume the continuation of the NHB in its current form. The future of the NHB beyond the next election still presents a risk in terms of changes to the allocation and distribution methods. Currently the NHB scheme makes a payment for six years, for example 2011/12 (year 1) amount of £349,762 is paid annually until 2016/17. This is illustrated in table 6 below. Table 6 - New Homes Bonus Allocations to date 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2011/12 Year 1 Year 2 Year 3 Year 4 £000 £000 £000 £000 350 2012/13 £000 £000 £000 £000 350 350 350 350 262 262 262 262 262 262 118 94 94 94 94 94 588 572 562 562 562 562 2,820 2014/15 350 £000 350 2013/14 Total Total Year 5* Year 6* Year 7* Year 8* 612 730 1,278 1,268 1,268 2,100 918 1,572 656 7,080 * 2015/16 onwards allocations to be confirmed 5 Amount for 2013/14 is £1,444 Financial Strategy 2015/16 to 2017/18 August 2014 40 Page 8 of 27 2.7.7 The forecast for new property growth is based on the housing trajectory information, however, it is recognised that this information includes elements that are not taken into account in the Council Tax Base return and therefore sensitivity has been applied to the trajectory for the financial forecasts. The forecast in housing growth is also informed by recent figures from the Council Tax Base Return that show an increase in properties (eligible for council tax purposes) in the year and a reduction in empty properties. Table 7 below provides a summary of the assumptions used for the NHB in the updated financial forecast. Table 7 - Forecast Council Tax Base Movement (Band D Equivalent) 2.7.8 NHB Allocation New Council tax Base Data Property Return Period Growth Reduction in Empty Properties Net Property Movement 2015/16 Oct 2013 to Sept 2014 180 30 210 2016/17 Oct 2014 to Sept 2015 180 20 200 2017/18 Oct 2015 to Sept 2016 180 20 200 2018/19 Oct 2016 to Sept 2017 180 20 200 Table 8 below provides a summary of the current forecasts of NHB for NNDC. Table 8 - NNDC NHB Forecast NNDC Forecast Allocation Used in base Budget NHB Earmarked £000 £000 £000 2014/15 (actual) 1,277 1,022 255 2015/16 1,517 1,213 304 2016/17 1,758 1,406 352 2017/18 1,649 1,319 330 2018/19 1,628 1,302 326 NHB Allocation Year Note – this assumes calculation of the NHB stays the same as in previous years, is based on the net property movement as included in table 6 and assumes an affordable housing premium based on delivery of 35 affordable units per annum. 2.7.9 2.8 2.8.1 Nationally up to and including the 2014/15 Local Government Finance Settlement, funding in the region of £2.2 billion has been allocated through the New Homes Bonus scheme. To date, NNDC has received just under £3 million and therefore this still represents a significant funding resource. Local Council Tax Support (LCTS) The LCTS scheme was implemented in April 2013 as a replacement to Council Tax Benefit as part of a national funding reduction programme and to encourage people to work. Previously the scheme was 100% funded through subsidy paid to the Council from the Department for Work and Pensions (DWP). From April 2013 each billing authority was given the discretion to set their own scheme, although at Financial Strategy 2015/16 to 2017/18 August 2014 41 Page 9 of 27 the outset the government did stipulate that the scheme would not change the support for low income pensioners, i.e. they would receive the same level of support as they did under the system of Council Tax Benefit. 2.8.2 Funding for LCTS is no longer received as a separate subsidy grant but is now within the overall Local Government Funding system as non ring-fenced funding within revenue support grant and baseline funding level. 2.8.3 For 2014/15 the local scheme (for North Norfolk) has remained the same as 2013/14. The current scheme means that those that were previously entitled to 100% council tax benefit would be required to pay 8.5%. 2.8.4 The Council Tax Support Working Group met in July to consider the options for the LCTS for 2015/16. The group recommended that the current scheme remain for 2015/16 and, therefore, this forms a recommendation in the covering report. 2.8.5 The funding for LCTS includes an element in relation to parishes. In year one of the new scheme all parish and town councils were offered a grant as part of setting their precept for the coming year to cover the cost of the new scheme that fell to them6. In 2014/15, parish and town councils (that accepted the grant in 2013/14) were offered a grant. The value of the grant had been reduced by 16% in line with the forecast funding reductions facing the Council. The current financial projections assumed further reductions in grants offered to the parish and town councils for the duration of the strategy, in line with the forecast funding reductions. This report is recommending that this same method is adopted for 2015/16, offering the (reduced) grant to those that accepted the grant in 2014/15 which they could take into account in calculating their Council Tax Requirement. 6 The impact that LCTS has on Council Tax is a reduced Council Tax Base, i.e. similar to the impact of Council Tax Discounts, that is fewer band D equivalent properties. For the major preceptors (Districts, County and Police) this reduces the call on the collection fund (i.e. income from Council Tax), for parishes there are fewer band d equivalents to share the parish precept. Financial Strategy 2015/16 to 2017/18 August 2014 42 Page 10 of 27 3. RESOURCES 3.1 The Council‟s net current revenue budget for 2014/15 (excluding Parish and Town Council Precepts) is £12.5 million and is summarised in table 9 below. Internal resources are from Council Tax and other income, these two areas are discussed in further detail below. Table 9 - NNDC Budget - Funding Sources 2014/15 Budget £000 Funding Source Council Tax – District 5,205 Retained Business Rates 2,873 Revenue Support Grant 3,331 Council Tax Freeze (2014/15) 58 New Homes Bonus (net of earmarking) 1,022 Total 3.2 12,489 Council Tax 3.2.1 Since 2011/12 the Council has accepted the council tax freeze grant, thereby maintaing the Band D District Council tax charge of £138.87. Council tax freeze funding for 2014/15 is £57,969 and for 2015/16 (assuming a freeze) would equate to £58,177. 3.2.2 As part of the annual Local Government Finance Settlement, the government make announcements on referendums relating to Council Tax increases (Principles). These require that over a threshold an authority would be required to hold a referendum in order to increase Council Tax. For 2014/15 the amount of council tax increase deemed to be excessive was 2% or more. As a guide a 2% increase in NNDC‟s council tax would generate income of just over £102,000. 3.2.3 The Council tax base is an assessment of the number of dwellings expressed in Band D equivalents; it allows for non-collection, discounts and new property growth and for 2014/15 the approved Council tax base is 36,769. This influences the level of council tax income. Table 10 below shows the current forecast of Council Tax income for the period 2015/16 to 2018/19. This currently assumes a freeze in council tax for the period but allows for an increase in the council tax base from property growth in line with the forecast used for the New Homes Bonus assumptions. Changes to Council Tax discounts will influence the Council Tax Base and therefore the level of income generated through Council Tax, no changes to discounts have been assumed in the current forecast. Financial Strategy 2015/16 to 2017/18 August 2014 43 Page 11 of 27 Table 10 - Council Tax Income Council Tax Income Increase/(Decrease) in Yield 2014/15 Actual 2015/16 Forecast 2016/17 Forecast 2017/18 Forecast 2018/19 Forecast £000 £000 £000 £000 £000 5,205 5,164 5,190 5,215 5,240 n/a (41) 25 25 25 Note the reduction in 2015/16 is in relation to the revised forecast of the council tax surplus as updated by the 2013/14 outturn. 3.2.4 3.3 Currently the County Council return half of the discretionary element of their share of council tax income from second homes to the districts for community projects. This is currently earmarked for community related expenditure, ie the Big Society Grant scheme. The current charge for second homes is 95%; this is made up of a mandatory 50% charge and a 45% discretionary element. The 2014/15 budget includes £934,600 from the County. Earlier in the year there was mention of the County withdrawing this funding from districts. Whilst the funding has been confirmed for 2014/15 the return of the funds to the districts forms part of the County Council‟s budget setting proposals and is therefore agreed annually. Fees, Charges and Other Income 3.3.1 The Council has a number of limited sources of income available, for example fees and charges for services and income from investments. 3.3.2 Some of the charges for services are set by government, for example some licence fees, others are set locally to break even over a three year period and others set to fund the provision of wider Council services. 3.3.3 A number of the more significant income budgets are subject to factors which the Council has limited control over, for example some demand led services including car parking, planning and building control fees and waste and recycling credits which are influenced by both the level of recycling achieved as a district and the market for recycled materials. These areas are highlighted within the annual budget setting report and the risk of not achieving the budgeted figures is reflected in the assessment of the level of general reserve7. 3.3.4 Investment income continues to be an important source of income to the Council. This is generated from investment of the Council‟s reserves and surplus funds. The 2014/15 budget is based on an available investment balance of £22.2 million and is currently forecast to deliver £363,710 for 2014/15. This is forecast to be maintained over the length of the strategy based on the current treasury management strategy. Significant changes to the strategy moving forward for example that would see a reduction in the available balance for investment would need to be considered as part of any business cases. 7 “Policy Framework for the Earmarked Reserves and Assessing the Optimum level of the General Reserve for the period 2014/15 to 2017/18” Full Council February 2014 Agenda Financial Strategy 2015/16 to 2017/18 August 2014 44 Page 12 of 27 4. FINANCIAL FORECAST UPDATE 4.1 The 2014/15 budget was approved in February 2014, at the same time that the forward financial projections for the following three years to 2017/18 were also reported. The projections were based on the then current expenditure and income plans and were forecasting future funding gaps of £239,000 in 2015/16, increasing to £1.327 million in 2016/17 and up to £2.145 million by 2017/18. This section of the MTFS provides an update to these financial forecasts. The update has been informed by the outturn position for 2013/14, revised income forecasts for a number of the more significant income areas, RSG and business rates retention. 4.2 The Council continues to adopt a cautious approach to its expenditure level by keeping this within the financing constraints and to do so, by maintaining a corporate savings programme which aligns its spending plans with the available resources at its disposal. Significant savings or additional income have been realised over the course of this programme through changes in staffing, building costs and information technology. 4.3 There continues to be a number of national changes for which timescales have changed. The most significant is in relation to the impact of the Welfare Reform Act 2012 and the move to universal credits, with the administration of Housing Benefits no longer being undertaken by Local Authorities but transferring to the Department for Work and Pensions. The precise consequence in terms of staffing and financial impact through potentially redundant computer systems is not yet known, nor are the timescales for the further roll out. Therefore, this strategy assumes that the status quo position will exist until there are firm proposals on which to base the detailed calculations of the likely impact on the Council. 4.4 In the Autumn Statement in December 2013, the Chancellor of the Exchequer announced the formation of a Single Fraud Investigation Service (SFIS) to commence in 2014. SFIS will bring together all welfare benefit fraud investigations currently undertaken by DWP, HMRC and Local Authorities. Timescales for this have been announced and NNDC is due to transfer to SFIS in April 2015. The detail of the transfer is not fully known, however an element of the Benefit Administration Subsidy grant will be withdrawn from Local Authorities at the time of transfer and therefore for the purpose of the strategy and updated forecast an overall „nil‟ impact has been assumed on the basis that costs transferred will be matched by reduction in grant. 4.5 The financial forecast has been updated for a number of service variances that have been highlighted to date or where revised forecasts based on the 2013/14 outturn position are necessary. These include the following: 4.5.1 Car Parking Income - revisions to the forecast income from car parking have been made taking into account the approved removal of the evening charges and also a slightly improved forecast based on the 2013/14 outturn position and the actuals to date in the current year (£90,000 net reduction in income); 4.5.2 Land Charges - Earlier in the year the Land Registry issued a consultation about their proposal to take over the statutory Local Land Charges service. The proposal forms part of the Infrastructure Bill which is currently being debated in the House of Lords. The estimated timetable for this gaining Royal Assent is Spring 2015 with potential phased implementation over two to three years from 2016. The Council currently administer the service and receive income from fees for certain parts of the service. At the moment it is envisaged that the income will no longer be receivable locally although some of the functions (i.e. costs) will still need to be retained. Therefore for the purpose of the updated strategy a full year impact of £150,000 per annum has been included in the forecast from 2016/17 with some transition impact in 2015/16. 4.5.3 Income – The forecasts assume additional income of £50,000 per annum from further „selling‟ of legal services through Eastlaw and partnering opportunities. Financial Strategy 2015/16 to 2017/18 August 2014 45 Page 13 of 27 4.5.4 Establishment Savings and Employee Budgets – A number of posts within the establishment have been or have become vacant in the year. Where applicable, some have been replaced or opportunities taken to replace in a different way, Whilst the forecast does assume a net saving ongoing, it is important to ensure that these savings are not duplicated as part of the business transformation savings process. In addition, the financial impact of the legislative changes which saw the introduction of auto enrolment into work placed pensions from April 2014 has not been as great as originally anticipated. The budget that was set in February 2014 assumed that all those eligible and not currently enrolled in the pension scheme would „opt in‟ and growth of £112,000 was included in the budget from 2014/15 onwards. Based on the first four months of the current financial year fewer than 15% of those eligible have opted to enrol and therefore costs of £80,000 has been removed from the budget from 2014/15 onwards. 4.5.5 One-offs - A review has been undertaken of a number of budget headings which have historically underspent or been vired for a different purpose. Where a budget is included in the base budget but is not spent annually or only in respect of specific projects, requests can be made to fund these type of costs from reserves as opposed to budgeting annually and consequently underspending. 4.5.6 Investment Income – No allowance had been made in the revenue budget for the investment return from the Local Investment Strategy, the forecast has now been updated to reflect this along with the current investment return forecast. 4.5.7 Other – There are also a number of smaller variances within the services that are forecast to impact on future years, the total of these is an ongoing reduction in spend of £23,000. 4.5.8 Business Rates – As mentioned previously, the 2013/14 outturn position in relation to retained business rates showed a favourable variance and the net budgeted amount was exceeded. The forecasts assume that this position is maintained for the period of the financial projections. 4.5.9 Council Tax – As detailed within table 10, there has been a revision to the forecast of the income from Council Tax resulting in a small reduction in the amount now forecast. 4.6 The total of the service budget revisions are net reductions in expenditure of £82,000, reducing to £5,000 in the following two years. The most significant revision to the forecast is in relation to the revised forecast for business rates which is currently forecast to return an additional £300,000 per annum above the level previously identified. 4.7 Table 11 provides a summary of the revised position taking into account all the factors identified above. Financial Strategy 2015/16 to 2017/18 August 2014 46 Page 14 of 27 Table 11 - Updated Financial Forecast 2015/16 2016/17 2017/18 £000 £000 £000 Forecast Gap February 2014 239 1,327 2,145 Service Pressures/(Savings) (82) (5) (5) Revised Funding Forecasts: Settlement Funding Assessment Retained Business Rates (net of Levy) Council Tax Revised Forecast Budget Gap 4.8 0 (190) (300) (300) (300) (300) 12 15 20 (131) 847 1,560 The revised financial projections are now forecasting a surplus in 2015/16, this will be in addition to a forecast surplus for the current financial year which is estimated to be just under £400,000. The forecast surplus can therefore be used to mitigate the impact of the future funding gaps and to allow for the implementation of savings and efficiencies proposals. The main reason for the reduction in the size of the forecast funding gap is due to the updated position in relation to the business rates retention. Financial Strategy 2015/16 to 2017/18 August 2014 47 Page 15 of 27 5. RESERVES 5.1 As part of the annual budget and council tax setting process the Chief Financial Officer must report on the adequacy of the reserves that the Authority holds. This is informed by the Policy Framework for Reserves which is reviewed and updated alongside approving the budget each year8. 5.2 In agreeing the budget for 2014/15 the minimum balance in the general reserve was recommended to be £1.75 million. At the time of setting the budget the actual balance was forecast to be less than this level. This was due to the impact of the Storm and Tidal Surge that had occurred in December 2013 and the implications of the repair costs. Further commentary on this is included below. 5.3 The Council holds a number of „useable‟ reserves both for revenue and capital purposes and they generally fall within one of the following three categories, each as discussed in the following sections: 5.4 5.5 General Reserve Earmarked Reserves Capital Receipts Reserve The General Reserve is held for two main purposes: to provide a working balance to help cushion the impact of uneven cashflows and avoid temporary borrowing a contingency to help cushion the impact of unexpected events or emergencies As part of setting the budget each year the adequacy of all reserves is assessed along with the optimum level of general reserve that an authority should hold. The optimum level of the general reserve takes into account a risk assessment of the budget and the context within which it has been prepared including the following factors: sensitivity to pay and price inflation; sensitivity to fluctuations in interest rates; the level of savings that have been factored into the budget and the risk they will not be delivered as anticipated, both level and timing; potential legal claims where earmarked funds have not been allocated; emergencies and other unknowns; impact of demand led pressures which impact on both income and expenditure; future funding fluctuations; level of earmarked reserves held; a level of reserve that is within 5% to 10% of net expenditure. 5.6 A financial assessment will be made of all the factors to arrive at a recommended level for the general reserve. For 2014/15, the recommended balance was £1.75million. 5.7 The general reserve balance at 1 April 2014 was £1.86 million, although the 2014/15 budget assumed that unfunded storm damage repair costs would need to be funded from the general reserve which will reduce this balance by 31 March 2014. The following table provides an update on the general reserve for the 2014/15 financial year. 8 Feb 2014 - Full Council Agenda – Agenda Item No. 11, Appendix B. Financial Strategy 2015/16 to 2017/18 August 2014 48 Page 16 of 27 Table 12 - General Reserve £ Balance 1 April 2014 1,923,146 Budgeted Movements: 2014/15 Budgeted Surplus 551,613 Storm Recovery Costs (764,558) Forecast Balance 31 March 2015 1,710,201 Note - If the 2014/15 Environment Agency claim of £276,000 for Coastal Repairs is approved, the storm recovery costs will reduce to £488,558 and the forecast balance will increase to £1,986,201. 5.8 It is recognised that the current forecast within the general reserve is slightly below the recommended balance of £1.75 million, although as mentioned in the table above this position could be changed pending the approval by the Environment Agency of the 2014/15 claim and also updated as part of the in-year variances identified in section 4. 5.9 Earmarked Reserves provide a means of building up funds to meet known or predicted liabilities and are typically used to set aside sums for major schemes, such as capital developments or asset purchases, or to fund restructurings. Whilst earmarked in nature until the amounts are budgeted to be taken from the reserves, commitments have not yet been made from these reserves. Earmarked reserves can also be held for service projects and business units which have been established from surpluses to cover potential losses in future years, or to finance capital expenditure. Earmarked reserves also provide a mechanism to carry forward underspends at the year-end for use in the following financial year where no budget exists. 5.10 For each earmarked reserve a number of principles should be established: the reasons for or the purpose of the reserve how and when the reserve can be used – short to long term procedures for the reserve‟s management and control. 5.11 The establishment and use of earmarked reserves is reviewed at the time of budget setting, throughout the year as part of the budget monitoring processes and also as part of the year-end reporting. Review of earmarked reserves throughout the year takes into account the continuing relevance and adequacy of the reserve and also the level of the general reserve. 5.12 An updated reserves statement is included at Appendix A. This reflects the latest position for the use of all reserves in the current and future financial years where known. There is still some uncertainty around the exact timing of the use of a number of the reserves, for which some are held as a contingency to mitigate a potential liability although the timing and likelihood of this is depended upon future events. 5.13 The following provides a commentary on some of the more significant reserves that the Council currently holds and maintains: Capital Projects Reserve – The majority of this reserve represents VAT shelter receipts that are received as revenue receipts but earmarked to fund capital schemes. Benefits - The Benefits reserve is held to mitigate any claw back by the Department for Work and Pension following audited subsidy claim forms. The amount of subsidy paid out annually by the Council is in the region of £28 million and therefore even a small error rate on a claim could have significant financial implications. The audit of the Financial Strategy 2015/16 to 2017/18 August 2014 49 Page 17 of 27 2013/14 subsidy is yet to be finalised and should there be any recovery of subsidy payable the reserve will mitigate the impact. The reserve also holds any previous years underspends in respect of the service where it was approved to carry them forward. Big Society Fund - This reserve was established as part of the councils approach to Localism and holds the balance from the County Council‟s share of second homes council tax that is returned to the districts9. This is currently being used to fund the Big Society grants and enabling fund. Contributions to and from this reserve are dependent upon the sharing arrangement with the County Council and are determined annually as part of setting the budget. New Homes Bonus - The New Homes Bonus (NHB) was introduced in 2011/12 as an incentive and reward mechanism to promote housing growth. From 2014/15 80% of the NHB has been included in the base budget with the balance being transferred to the earmarked reserve to be used for one-off costs that promote or facilitate future growth. Restructuring/Invest to Save – This reserve is held to fund one-off/upfront costs for projects that will deliver on-going savings. Examples include, officer restructurings where one-off redundancy or pension strain costs might be payable but the business case delivers an on-going revenue saving within two to five years, or for investment in IT hardware, software or equipment or one-off costs which will deliver savings through more efficient ways of working for example the programme of business transformation projects. Broadband – This reserve represents the £1million that has been approved to be reallocated from the Big Society Fund and NHB reserves for a contribution towards matched funding for the Norfolk‟s Better Broadband for Norfolk project. The release of these funds will be subject to a recommendation to Council as per the original report that was made to Members in July 201410. 5.14 All reserves general and earmarked will be reviewed over the coming months as part of setting the detailed budgets for 2015/16, with a view that where commitments have not been identified and funds or reserve balances are no longer required these are reallocated to specific reserves to address the other requirements as applicable 5.15 The Council also holds a Capital Receipts Reserve, this includes the balance of receipts generated from asset disposals. Capital receipts are generated when an asset is disposed of and can only be used to fund expenditure of a capital nature, i.e. not for on-going revenue expenditure. The balance of capital receipts is used to fund the current approved capital programme. The balance of capital receipts at 31 March 2014 was £6.269 million. 5.16 Details of the current capital programme that are being financed from capital receipts is included in section 6 of the financial strategy document which highlights the reducing available balance within this reserve over the next three years. 9 The amount returned to districts by County, represents the 50% of the discretionary element of the County’s Council Tax income for second homes. Total charge for a second home is 95% - 50% mandatory and 45% discretionary. 10 NNDC July 2014 Cabinet - Item 10 Financial Strategy 2015/16 to 2017/18 August 2014 50 Page 18 of 27 6. CAPITAL 6.1 The Capital programme is updated regularly throughout the year as part of the budget monitoring reports. A copy of the current capital programme is included as an appendix to the 2014/15 period 4 budget monitoring report within the September Cabinet Agenda and therefore has not been reproduced within this document. 6.2 The following tables provide a summary of the current approved capital programme for 2014/15 plus the current forecasts for 2015/16 and 2016/17 along with a breakdown of relevant financing. Table 13 - Current Approved Capital Programme 2014/15 Updated Budget 2015/16 2016/17 Forecast Forecast £ Jobs and the Local Economy Housing and Infrastructure Coast, Countryside and Built Heritage £ 214 0 0 5,394 773 0 10,368 220 2,151 597 0 0 Localism Delivering the Vision Total Capital Expenditure £ 694 20 0 17,267 1,013 2,151 10,164 663 1,844 Financing: Non NNDC NNDC Total Capital Financing 6,149 350 307 16,313 1,013 2,151 Table 14 – Capital Programme Financing 2014/15 Updated Budget 2015/16 2016/17 Forecast Forecast £ 9,351 0 £ 1,844 Defra Grant 339 220 0 Disabled Facilities Grant 466 443 0 8 0 0 599 0 0 4 0 0 5,546 350 307 954 0 0 17,267 1,013 2,151 Environment Agency Grant Other Grants and Contributions Capital Projects Reserve * Other Reserves * Capital Receipts * Total Financing £ * These are NNDC capital financing resources 6.3 The current capital programme is funded from the following sources of finance: Capital Receipts – generated from asset disposals and preserved right to buy‟s (both new and existing within the capital receipts reserve) Grants and contributions received from external sources including third parties and government Financial Strategy 2015/16 to 2017/18 August 2014 51 Page 19 of 27 Revenue – making a revenue contribution to capital VAT Shelter Receipts (received as a revenue receipt and transferred to the capital projects reserve) – this arrangement is forecast to end in 2014/15 when the value of works as detailed within the stock transfer agreement has been reached. Earmarked reserves, for example the capital projects reserves. 6.4 Another source of funding for capital expenditure is prudential borrowing. Prudential borrowing to fund capital expenditure can only be undertaken when an authority can demonstrate the need to borrow. The need to undertake prudential borrowing is demonstrated through its Capital Financing Requirement which is driven by the balance sheet of the authority and takes into account reserves (including general and earmarked). Financing costs of the borrowing would be a charge to the revenue account and therefore any decision to undertake external borrowing would need to take account of the debt costs including interest and the Minimum Revenue Provision (MRP)11. As internal capital resources are utilised the Council will need to consider looking at alternative capital financing options including borrowing, these will need to be considered as part of the overall business case as proposals for capital expenditure are considered for approval. 6.5 After taking into account the planned spend within the current capital programme for the period 2014/15 to 2016/17 and the anticipated resources, i.e. new capital resources12 for the same period, there is currently an unallocated balance of just over £2.3 million. Although this does include £1.457 million within the capital projects reserve which can be a revenue or capital resource. This is illustrated in the following table. Table 15 - Capital Resources Balance at 31/3/14 Capital Receipts Capital Projects Reserve Total £000 6,269 £000 1,881 £000 8,150 264 175 439 New Receipts 2014/15 (5,546) Capital Financing 2014/15 New Receipts 2015/16 Capital Financing 2015/16 New Receipts 2016/17 0 264 (350) 0 (350) 264 0 264 858 Estimated Balance at 31/3/17 (6,145) 264 (307) Capital Financing 2016/17 (599) 0 1,457 (307) 2,315 11 MRP is the minimum amount which must be charged to the revenue account each year and set aside as provision for repaying external loans. 12 New Capital Resources – Asset disposals, preserved right to buy and VAT shelter receipts. Financial Strategy 2015/16 to 2017/18 August 2014 52 Page 20 of 27 7. FINANCIAL STRATEGY AND PLANNING PRIORITIES/AREAS OF FOCUS 7.1 The preceding sections have set out the revised financial forecast for the period 2015/16 to 2017/18. A balanced position is currently forecast for the short term, i.e. for 2015/16, however there are still funding shortfalls projected for the medium to longer term. Some of this can be mitigated by the one-off use of prior year surpluses, however a medium term strategy to deliver a sustainable financial position moving forward is required. 7.2 The Council‟s strategy therefore is to maximise income, taking advantage of new funding streams. Particularly those that offer financial incentives which at the same time deliver further efficiencies, by transforming the way in which we currently undertake our business and provide services, taking advantage of technological changes. 7.3 Each of the elements of the strategy is explained further in the sections below. 7.4 Income Maximisation 7.4.1 New Homes - Under the current allocation method of New Homes Bonus (NHB) there is a direct financial benefit to the Council from growth in homes through the NHB funding and also through increasing the Council Tax Base and additional income generated from Council Tax. Whilst new housing growth will have an impact on the demand for local services, there will still be a net gain in terms of overall income delivery. 7.4.2 Business Rates Growth – As highlighted earlier in the report growing the business rates base will have a direct impact on the level of business rates income retained locally. Equally, maintaining existing business rates remains a priority in that decline in business rates will reduce the baseline and therefore the amount available for local retention. 7.4.3 Asset Commercialisation – The Council currently holds assets with a balance sheet value of £47.5 million as at 31 March 2014. The assets are held for different purposes, for example service delivery, investment properties and community assets. The asset management plan (AMP) was reported to members earlier in the year and outlined the strategic framework within which the Council manages it‟s property assets for the period 2014/15 to 2016/17. The document included the following key objectives for the Council‟s asset portfolio: Objective 1 – Plan and manage the property assets as a corporate resource; Objective 2 – To provide income to support budget planning and service delivery; Objective 3 – To provide fit for purpose property in the right place, achieve value for money and be flexible to meet service requirements, both corporately and for communities, now and in the future. An action plan has been developed and is in progress in order to deliver these objectives. This includes identifying assets that have the potential for redevelopments or maximising returns without any adverse impact on service delivery. A full business case would be required for any proposals taking into account the upfront costs and future revenue costs and savings. 7.4.4 Shared Services/Selling Services – Creating efficiencies through shared services continues to be a priority for central government in that up-front funding through their transformation programme has been made available to Local Authorities through a bidding process. Identifying such opportunities must therefore continue at a local level, ensuring that realistic and deliverable benefits can be achieved. The wider selling of services via Coastshare eg legal services will remain an option. 7.4.5 Property Investment – Opportunities for investment in properties whether direct or indirect can be considered to achieve either an income stream or improved returns on Financial Strategy 2015/16 to 2017/18 August 2014 53 Page 21 of 27 investment. In a similar way to the asset commercialisation, any direct investment would be subject to a robust business case and the full implications in terms of borrowing costs if required would need to be taken into account. Indirect property investments can also be considered, i.e. similar to the current £5 million pooled property investment. Again detailed consideration of this will need to take account of whether the investment is a revenue/treasury management transaction or a capital investment. This investment strategy will be further developed during 2014/15. 7.5 Efficiency Savings 7.5.1 Other Efficiencies – Through the regular budget monitoring process and annual budget process service efficiencies and savings will be considered where there is little or no impact on service delivery. However with the robust challenge and consideration of savings proposals that has taken place each year, this does reduce the scope within existing budgets to identify further savings and additional income opportunities. 7.5.2 Business Transformation – The overall programme as approved last year is anticipated to deliver savings from the implementation of new technology and changes in service access and delivery. The project is in progress and the business cases for the telephony and web infrastructure projects have been approved. As further business cases are produced and progressed the corporate project will identify and deliver benefits to service delivery and cashable savings. The longer term timescales for the project anticipate savings of £144,000 will be delivered from 2016/17, increasing to £271,000 from 2017/18. 7.6 Use of Reserves – Invest to Save 7.6.1 Use of reserves to balance a budget provides only a short term solution as the funds can only be used once. They can however be used to smooth the impact of funding gaps over the short to medium term and to allow for planning and implementing projects and work streams that will deliver a longer term financial benefit through reduced costs or additional income. 7.6.2 Similarly, reserves can be used to fund one-off costs for projects that will deliver a longer-term benefit. For example the use of the restructuring and invest to save reserve to fund one-off officer restructure costs, where a restructuring will deliver a longer term saving for a service and the use of this reserve for some of the implementation and project costs for the business transformation programme that will deliver future savings. 7.6.3 The use of the reserves in this way will be considered as part of the full business case for individual project proposals, taking into account the payback period of the project along with indirect financial implications, for example, reduced balance available for investment and the associated loss of investment income. Financial Strategy 2015/16 to 2017/18 August 2014 54 Page 22 of 27 7.7 Updated Financial Forecast 7.7.1 The following table summarises the updated financial position allowing for the current forecast of savings from the business transformation programme as shown in paragraph 7.5.2. Table 16 - Updated Financial Forecast 2015/16 £000 Forecast Budget Gap (Section 4, Table 11 ) Business Transformation Forecast Budget Gap 2016/17 £000 2017/18 £000 (131) 847 1,560 0 (144) (271) (131) 703 1,289 7.8 Based on the latest financial projections there is an anticipated budget gap of £703,000 in 2016/17 increasing to £1.29 million in 2017/18. This is before any use of reserves in the short term to allow for the implementation of other work streams as identified above. 7.9 Overall the Council is in a good position to meet future challenges, and through the prudent management of reserves to be able to “invest” to make further savings or generate additional income. Financial Strategy 2015/16 to 2017/18 August 2014 55 Page 23 of 27 8 RISK 8.7 The Council works within the constraints of central government funding allocations and its control over council tax increases through the capping and referendum principles. The continuing downward pressure on external resources will, over time, constrain the level of service delivery that the Council is able to provide. 8.8 The legal requirement to set an annual budget that balances, ensures care is taken in preparing figures and proposing changes to service levels which may require upfront investment. 8.9 The Council continues to face a number of risks in terms of future funding and delivery of services. A number of these risks have been referred to within the main body of the Financial Strategy. The detail of the 2015/16 budget will be completed over the coming months in preparation of the Budget and Council Tax setting report which will be presented for approval in February 2015. The work on the detailed budgets will be based on the latest local and national information and will be informed by the provisional and later final budget settlement announcements. 8.10 The main risks that the authority continue to face are outlined below: 8.10.1 Future Funding and Business Rates – As referred to in the earlier sections the funding support from central government continues to be under pressure with a greater shift from RSG to retained business rates. The emphasis on retaining funds from business rates locally provides further risks to Local Authorities in that there are a number of inherent risks which will now be borne locally rather than across a national pool, including, the status of properties changing for example schools changing to academies and also business premises becoming empty. In addition, the impact of business rates appeals will also have an impact on the level of retained business rates and whilst the scheme does provide incentive for promoting and delivering growth in local economies, the impact of appeals and business decline can have a negative impact. Further measures for example extension of reliefs announced within the Autumn Statement, continue to present a risk to Local Authorities, albeit some of this risk is mitigated by the section 31 grant provided to Local Authorities. Growth and/or decline in businesses will have a direct impact on the funding at a local level. As part of the 2013/14 outturn report an earmarked reserve was established for business rates, this would be available to mitigate the impact of appeals above the level assumed within the business rates retention system. 8.10.2 Savings – The council is continuing to deliver against a programme of savings and additional income. Delivery of the savings at the levels budgeted is vital to delivery of the overall budget and achieving a sustainable future financial position. It is critical that the delivery of these savings is closely monitored by CLT and Cabinet as part of the on-going budget monitoring process. Assumptions have been made in the updated financial forecast around the level of savings to be achieved from the business transformation programme. Identifying and delivery of these will be critical to supporting a sustainable budget moving forward. 8.10.3 Income – Income from a number of demand led services remains a financial risk that cannot be fully influenced by the Council. Whilst annual estimates are pulled together under a robust methodology taking into account current performance, previous actuals and knowledge of the service delivery, income levels need to be closely monitored, for example for planning and car park income. Fluctuations in income can be mitigated by the use of reserves and this is a factor that is taken into account as part of the budget setting process when determining the recommended level of general reserve. 8.10.4 Investment Returns – Interest rates continue to be low and the delivery of investment returns is problematic with the choice of counterparty and period of exposure needing Financial Strategy 2015/16 to 2017/18 August 2014 56 Page 24 of 27 to be weighed on a daily basis in line with the treasury management strategy. Sound principles underpinned by professional guidance from treasury management advisors allows for a cautious but not complacent approach to investment returns. These returns still provide support to the revenue budget and changes in economic conditions, money markets and the stock market, as well as the government‟s credit rating can all impact on these returns. 8.10.5 New Homes Bonus – Since 2014/15 80% of the NHB has been taken into the base budget funding. There are risks associated with this funding source at a local and national level. Risks at a local level are the continued delivery of housing growth and also reductions in the number of long term empty properties. Whilst the growth in new homes can be informed by the housing trajectory figures, the fluctuations in the number of long term empty properties can negatively (should the number increase) impact on the allocation of NHB. This is an area therefore that continues to be monitored closely with proactive work with homeowners and landlords to bring the properties back into use. The national risk around the future of the NHB is more significant should there be a change in the allocation method or removal of the scheme following the general election. Any change should be subject to a consultation process similar to that in 2013 on the proposal for top-slicing the bonus from 2014/15, whilst that proposal was not implemented outside of London authorities, there still remains a risk should there be any change to the scheme of allocating funding in this way. 8.10.6 Second Homes – The return of an element of the second homes council tax from the County to the districts is subject to annual approval by the County. This is returned to the districts for community related expenditure and has been used to fund the Council‟s Big Society Fund (BSF) Grant scheme and related expenditure. The use of these funds will be part of the annual budget setting process and will be informed by any proposal by the County for changes to the distribution to districts. 8.10.7 Service Delivery Changes – The Financial Strategy has highlighted two changes to service delivery that are due to be implemented during the period of the strategy. These are in relation to Fraud and Land Charges. The updated forecast assumes no residual financial implications to the Council in relation to the transfer of the fraud service to SFIS which is due in April 2015, i.e. funding reductions will be offset by cost reductions, should this not be the case then there is a potential for a residual financial impact. In addition the forecast assumes a net residual impact of the transfer of the land charges function to the land registry of £150,000. Further updates on both of these will be used to inform the 2015/16 budget report later in the year. 8.10.8 Local Plan – Local Planning Authorities are required to prepare and maintain up to date Development Plans that comply with national guidance and provide for all objectively assessed needs and demands for development consistent with the principles of sustainable development. The North Norfolk Core Strategy was adopted in 2008 and covers the period to 2021. The Site Allocations Development Plan was adopted in 2011 and allocates land for around 3,500 dwellings. Whilst the Council is well placed to deliver the planned growth over the short term some consideration needs to be given to the possible timetable for a Plan review. Preparation for a plan review is resource intensive from both officer time and external support. Earmarking of funding for a plan review started in 2013/14 from additional planning fee income further details on the resources required and funding for the review will be considered as part of a separate item to members. 8.10.9 Other External Funding – There are still outstanding repairs and insurance claims in relation to the December 2013 storm damage. This includes confirmation of the 2014/15 grant for coastal repairs from the Environment Agency. The budget when set in February 2014 did assume residual costs would be funded from the general reserve, Financial Strategy 2015/16 to 2017/18 August 2014 57 Page 25 of 27 however there is still a risk that until all works have been completed and insurance claims finalised additional funding may need to be allocated from the general reserve. Financial Strategy 2015/16 to 2017/18 August 2014 58 Page 26 of 27 Glossary of Acronyms – Financial Strategy DWP Department for Work and Pensions LCTS Local Council Tax Support LTE Long Term Empty MRP Minimum Revenue Provision NHB New Homes Bonus RSG Revenue Support Grant SFA Settlement Funding Assessment SFIS Single Fraud Investigation Service M:\Accountancy\Shared Information\Financial Plan\2015-16\Financial Strategy 15-16 Onwards v2.docx Financial Strategy 2015/16 to 2017/18 August 2014 59 Page 27 of 27 Appendix E Reserves Statement - Financial Strategy 2015/16 onwards Reserve Purpose and Use of Reserve Balance at 1/4/2014 £ General Fund General Reserve A working balance and contingency, current recommended balance is £1.75 million. Earmarked Reserves: 1,923,146 2014/15 Updated Budget Movement £ (212,945) Balance at 01/04/15 2015/16 Budgeted Movement Balance 01/04/16 2016/17 Budgeted Movement Balance 01/04/17 £ £ £ £ £ 1,710,201 0 Budgeted Balance Movement 01/04/18 2017/18 £ £ 0 1,710,201 0 1,710,201 0 1,710,201 0 Capital Projects To provide funding for capital developments and purchase of major assets. This includes the VAT Shelter Receipt. 1,881,280 (434,424) 1,446,856 0 1,446,856 0 1,446,856 0 1,446,856 Asset Management To support improvements to our existing assets as identified through the Asset Management Plan. 47,427 (10,983) 36,444 0 36,444 0 36,444 0 36,444 Benefits To be used to mitigate any claw back by the Department of Works and Pensions following final subsidy determination. Timing of the use will depend on audited subsidy claims. 721,792 (50,000) 671,792 0 671,792 0 671,792 0 671,792 Big Society Fund To support projects that communities identify where they will make a difference to the economic and social wellbeing of the area. Funded by a proportion of NCC element of second homes council tax. 969,927 (958,283) 11,644 0 11,644 0 11,644 0 11,644 Broadband Earmarks £1 million for superfast broadbank in North Norfolk. 0 1,000,000 1,000,000 0 1,000,000 0 1,000,000 0 1,000,000 Building Control Building Control surplus 45,688 0 45,688 0 45,688 0 45,688 0 45,688 Business Rates To be used for the support of local businesses and to mitigate impact of final claims and appeals in relation to business rates retention scheme. 327,239 0 327,239 0 327,239 0 327,239 0 327,239 Carbon Management To fund revenue invest to save initiatives and projects within the Carbon Management Plan. 0 0 0 0 0 0 0 0 0 Coast Protection To support the ongoing coast protection maintenance programme ands carry forward funding between financial years. 243,167 (243,167) 0 0 0 0 0 0 0 60 Appendix E Reserves Statement - Financial Strategy 2015/16 onwards Balance at 1/4/2014 2014/15 Updated Budget Movement £ Balance at 01/04/15 2015/16 Budgeted Movement Balance 01/04/16 2016/17 Budgeted Movement Balance 01/04/17 £ £ £ £ £ Budgeted Balance Movement 01/04/18 2017/18 Reserve Purpose and Use of Reserve Common Training To deliver the corporate training programme. Training and development programmes are sometimes not completed in the year but are committed and therefore funding is carried forward in an earmarked reserve. 77,019 (49,569) 27,450 0 27,450 0 27,450 0 27,450 Economic Development and Tourism Earmarked from previous underspends within Economic Development and Tourism Budgets along with funding earmarked for Learning for Everyone. 13,248 0 13,248 0 13,248 0 13,248 0 13,248 Election Reserve Established to meet costs associated with district council elections, to smooth the impact between financial years. 75,060 14,940 90,000 (60,000) 30,000 30,000 60,000 30,000 90,000 Enforcement Works Established to meet costs associated with district council enforcement works including buildings at risk . 146,967 23,635 170,602 0 170,602 0 170,602 0 170,602 Environmental Health Earmarking of previous underspends and additional income to meet Environmental Health initiatives. 66,567 (45,000) 21,567 0 21,567 0 21,567 0 21,567 Environmental Policy Earmarking of a previous underspend to meet future costs of environmental policy initiatives. 0 0 0 0 0 0 0 0 0 £ £ £ Grants Revenue Grants received and due to timing issues not used in the year. 237,727 (189,622) 48,105 0 48,105 0 48,105 0 48,105 Housing Previously earmarked for stock condition survey and housing needs assessment. 100,000 0 100,000 0 100,000 0 100,000 0 100,000 Treasury (Property) Reserve Property Investment (Treasury), to smooth the impact on the revenue account of interest fluctuations. 66,068 0 66,068 0 66,068 0 66,068 0 66,068 Land Charges To mitigate the impact of potential income reductions. 39,899 0 39,899 0 39,899 0 39,899 0 39,899 Legal One off funding for Compulsory Purchase Order (CPO) work and East Law Surplus. 48,600 (5,005) 43,595 0 43,595 0 43,595 0 43,595 Local Strategic Partnership Earmarked underspends on the LSP for outstanding commitments and liabilities. 51,728 0 51,728 0 51,728 0 51,728 0 51,728 LSVT Reserve To meet the cost of successful warranty claims not covered by bonds and insurance following the housing stock transfer. 435,000 0 435,000 0 435,000 0 435,000 0 435,000 61 Appendix E Reserves Statement - Financial Strategy 2015/16 onwards Reserve Purpose and Use of Reserve New Homes Bonus Established for supporting communities with future growth and development. The 2014/15 Movement includes the reallocation of £400k required for the Broadband contribution as approved on Jully 2014. Organisational Development To provide funding for organisation development to create capacity within the organisation and address anomalies within the pay structure. Partnership Budgets This reflects the balance of funding on the Revenues and Benefits Partnership project. This will be utilised in 2013/14. Pathfinder Balance at 1/4/2014 £ 2014/15 Updated Budget Movement £ Balance at 01/04/15 2015/16 Budgeted Movement Balance 01/04/16 2016/17 Budgeted Movement Balance 01/04/17 £ £ £ £ £ Budgeted Balance Movement 01/04/18 2017/18 £ £ 1,286,885 (213,541) 1,073,344 251,510 1,324,854 328,716 1,653,570 329,792 1,983,362 107,695 (81,547) 26,148 0 26,148 0 26,148 0 26,148 0 0 0 0 0 0 0 0 0 To help Coastal Communities adapt to coastal changes. 239,775 (85,634) 154,141 (18,126) 136,015 (18,126) 117,889 (44,108) 73,781 Planning - Revenue Additional Planning income earmarked for Planning initiatives including Plan Review. 300,550 (94,377) 206,173 (4,000) 202,173 0 202,173 0 202,173 Regeneration Projects Carry forward of underspends relating to Regeneration Projects. 37,837 0 37,837 0 37,837 0 37,837 0 37,837 Restructuring & Invest to Save Proposals To fund one-off redundancy and pension strain costs and invest to save initiatives. Transfers from this reserve will be allocated against business cases as they are approved. Timing of the use of this reserve will depend on when business cases are approved. 923,299 (234,246) 689,053 (38,000) 651,053 0 651,053 0 651,053 Sports Hall To support renewals for sports hall equipment. Amount Equipment & Sports transferred in the year represents over or under achievement of income target. Facilities 30,272 0 30,272 0 30,272 0 30,272 0 30,272 The pier To be used to support the costs of works to Cromer pier. 0 0 0 0 0 0 0 0 0 Whistle blowing Commissioning investigation activity as required. 0 0 0 0 0 0 0 0 0 10,443,862 (1,869,768) 8,574,094 131,384 8,705,478 340,590 9,046,068 315,684 9,361,752 Total Reserves 62 Cabinet 8 September 2014 Overview and Scrutiny 10 September 2014 Agenda Item No____14________ MANAGING PERFORMANCE QUARTER 1 2014/15 Summary: The purpose of this report is to give a first quarter progress report of the performance of the Council. More specifically it reports delivery of the Annual Action Plan 2014/15 and achieving targets. It gives an overview, identifies any issues that may affect delivery of the plan, the action being taken to address these issues and proposes any further action needed that requires Cabinet approval. Options considered: Options considering action regarding performance are presented separately, issue by issue, to the appropriate Council Committee. Conclusions: 1. The majority of the 56 activities in the Annual Action Plan 2014/15 are on track or progressing to plan (46). Performance is being closely monitored, particularly for the small number of activities where issues or problems have been identified (two). Some activities have already been completed successfully (three). 2. Of the 15 performance indicators where a target has been set eight are on or above target, one close to target and six below target. Where assessment against the same period last year is possible (17 indicators), 12 are improving, three are static and two are worsening. 3. The delivery of the Annual Action Plan is progressing according to plan but there are a very few performance issues in achieving targets. These are detailed in the document ‘Managing Performance Quarter 1 2014/15’ attached as Appendix F. Recommendations: 1. That Cabinet notes this report, welcomes the progress being made and endorses the actions laid out in Appendix F being taken by management where there are areas of concern. 2. That Cabinet approves the target for performance indicator C 007 Target response time to fly tipping and all other pollution complaints (within 2 working days) be set at 80%. Reasons for To ensure the objectives of the Council are achieved. 63 Cabinet 8 September 2014 Overview and Scrutiny 10 September 2014 Recommendations: LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Cabinet Member(s) Ward(s) affected Tom FitzPatrick All Contact Officer, telephone number and email: Helen Thomas, 01263 516214, Helen.thomas@north-norfolk.gov.uk 1. Introduction The purpose of the ‘Managing Performance Quarter 1 2014/15’ report is to identify good practice and disseminate it, highlight any performance issues to help the Council identify areas for discussion and take action to secure improvement in the future where it is needed. It is a key part of the Council’s Performance Management Framework. 2. Content of the Report The first quarter performance report shows progress against the Corporate Plan 2012-2015 themes together with any other relevant performance achievements and issues. Each theme has a strategic assessment of progress achieved during the quarter in delivering the Annual Action Plan 2014/15 and achieving targets. Performance information for each theme is broken into 3 sections: Strategic Overview including assessment of overall performance within each theme, key achievements and issues Progress in delivering the Annual Action Plan 2014/15 Performance Indicators – progress reporting In addition, a ‘performance indicators at a glance’ section gives an overview of performance against targets and direction of travel. 3. Setting a target for performance indicator C 007 Target response time to fly tipping and all other pollution complaints (within 2 working days) At the time of the publication of the Annual Action Plan 2014/15 earlier this year it was not possible to set a target for this performance indicator as the target was under discussion pending changes to the cleansing contract as part of resource realisations. It is now possible to set this target at 80%. 64 Cabinet 8 September 2014 Overview and Scrutiny 10 September 2014 4. Conclusion The majority of the 56 activities in the Annual Action Plan 2014/15 are on track or progressing to plan (46). Performance is being closely monitored, particularly for the small number of activities where issues or problems have been identified (two). Some activities have already been completed successfully (three). Of the 15 performance indicators where a target has been set eight are on or above target, one close to target and six below target. Where assessment against the same period last year is possible (17 indicators), 12 are improving, three are static and two are worsening. The delivery of the Annual Action Plan is progressing according to plan but there are a very few performance issues in achieving targets. These are detailed in the document ‘Managing Performance Quarter 1 2014/15’ attached as Appendix F. 5. Implications and Risks Prompt action to deal with any performance issues identified by this report will reduce the risk to delivery of the Annual Action Plan 2014/15 and the achievement of the priorities in the Corporate Plan 2012-15. The recommendations of this report outline the action being taken to reduce or remove the risk of not delivering the Corporate Plan. The Corporate Risk Register which includes the risk associated with nondelivery of the Corporate Plan is reviewed regularly by the Audit Committee and the Performance and Risk Management Board. 6. Financial Implications and Risks Prompt action to deal with any performance issues identified by this report will reduce the financial risk to the Council. 7. Sustainability There are no sustainability implications of this report. 8. Equality and Diversity There are no equality and diversity implications of this report. 9. Section 17 Crime and Disorder considerations There are no Section 17 Crime and Disorder implications of this report. 65 Managing Performance Quarter 1 2014/15 Version 1.4 Any queries please contact Policy and Performance Management Officer, Helen Thomas Tel. 01263 516214 Managing Performance Quarter 1 2014-15 v1 4 66 Page 1 of 41 Contents Contents .................................................................................... 2 Introduction............................................................................... 3 Key............................................................................................. 4 Overview ................................................................................... 5 Jobs and the Local Economy .................................................. 6 Housing and Infrastructure .................................................... 12 Coast, Countryside and Built Heritage ................................. 16 Localism .................................................................................. 26 Delivering the Vision .............................................................. 29 Performance Indicators and Measures at a glance .............. 37 Version Control....................................................................... 41 Managing Performance Quarter 1 2014-15 v1 4 67 Page 2 of 41 Introduction The quarterly performance report for Cabinet shows progress against the Corporate Plan 2012-2015 Themes, together with any other relevant performance achievements and issues. Each theme has a strategic assessment of progress achieved during the quarter in delivering the Annual Action Plan 2014/15 and achieving targets. Performance information for each theme is broken into three sections: Summary, including assessment of overall performance within each theme Progress in delivering the Annual Action Plan 2014/15 Performance Indicators – progress reporting The purpose of the report is to highlight any performance issues to help the Council identify areas for discussion and take action to secure improvement in the future where it is needed. Managing Performance Quarter 1 2014-15 v1 4 68 Page 3 of 41 Key Actions Activity Status Symbol Description Completed Successfully On Track Activity has started on schedule, and is on track to be completed by the predicted end date, to budget and will deliver the expected outputs and outcomes/ impacts. Not Started This is for activities that are not programmed to start yet. Postponed or Delayed This is for activities that should have started by now but have not. On Hold Activities that have started but have had to pause. Some Problems Lead officers should have described the problems and the action being taken to deal with them. Needs Attention/ Off Track Activity is off track (either by starting after the predicted start date or progress slower than expected), and it is anticipated that it will not be completed by the predicted end date. Attention is needed from the lead officer and others to get this activity back on track. Failed Activity not delivered and there is no way that it can be. Indicators NA = Not applicable Target achieved or exceeded Improving compared to the same period last year Close to target Close to the same period last year‟s result Significantly below target Significantly worse compared to the same period last year Indicators can be labelled as not applicable as this is important information for the Council where the influence and actions of the Council may make improvements but there is not sufficient control over the outcome to set a target Managing Performance Quarter 1 2014-15 v1 4 69 Page 4 of 41 Overview 1. The majority of the 56 activities in the Annual Action Plan 2014/15 are on track (46). Performance is being closely monitored, particularly for the small number of activities where issues or problems have been identified (two). Some activities have already been completed successfully (three). See Chart 1 below. 2. Of the 15 performance indicators where a target has been set eight are on or above target, one close to target and six below target. Where assessment against the same period last year is possible (17 indicators), 12 are improving, three are static and two are worsening. 3. The delivery of the Annual Action Plan is progressing according to plan but there are a very few performance issues in achieving targets. These are detailed in the remainder of the document. Activities 3, 5% 2, 4% Completed Successfully 5, 9% On Track Some Problems 46, 82% Not Started Chart 1 : Progress of the activities in the Annual Action Plan 2014/15 Managing Performance Quarter 1 2014-15 v1 4 70 Page 5 of 41 Jobs and the Local Economy Strategic Overview There has been a considerable amount of activity against this theme. One of the activities has been completed successfully. The majority of actions are on track (16 of 18) with one not started. Two of the three performance indicators are on or above target and one is close to target. The Council has: 1. Ensured a speedy return to new normality by the response and support given during and after the Fakenham fire, which has been well received by local businesses. 2. Earmarked £1m to be matched funded against a future roll out programme in 2015/16 to deliver a target of up to 95% superfast broadband covering across North Norfolk. 3. Provided grant support to a large number of businesses adversely affected by the December storm surge. 4. Established a new working relationship with the New Anglia Local Enterprise Partnership through the establishment of a joint post for the new Head of Service for Economic and Community Development. 5. Developed new approaches to business engagement (supported by a successful funding application to the Local Government Association (LGA)) both locally and in conjunction with the New Anglia Local Enterprise Partnership. 6. Implemented awards of retail relief to appropriate businesses following policy approval from Council in June. 7. Delivered more legal services to organisations locally and has been asked to manage and deliver Borough of Kings Lynn and West Norfolk‟s legal services. This will result in an expansion of the service delivering additional high quality employment locally. 8. Sponsored the extremely successful Pedal Norfolk event hosted at Holkham over the first three days of the May Bank Holiday. 9. Continued to provide business support to ensure businesses in the district are compliant. The Food Hygiene Rating System is used by businesses as a promotional tool. Where businesses fail to act on advice, appropriate formal action is taken to ensure a level playing field. 10. Approved the establishment of a new grants scheme for new business start-ups and growing enterprises which is due to launch in the autumn of 2014. 11. The Fisheries Local Action Group (FLAG) programme was successful in applying for a substantial proportion of the European Fisheries Funds available to it. Issues and challenges 1. Further fundamental reviews of how the Council‟s approach to enforcement supports businesses will be undertaken by the teams in Environmental Health Services. 2. Closer engagement both strategically (via the New Anglia Local Enterprise Partnership) and locally with (North Norfolk businesses) is the key to targeting local economic growth initiatives and developing our own growth plan. Managing Performance Quarter 1 2014-15 v1 4 71 Page 6 of 41 Delivering the Annual Action Plan 2014/15 A - Increase the number of new businesses and support the growth and expansion of existing businesses Activity Status AAP 14/15 - J A 01 - We will work with partners to develop and deliver the business support scheme Enterprise North Norfolk On track AAP 14/15 - J A 02 - Working in partnership we will increase investment opportunities in the district through the promotion and development of allocated employment sites On Track AAP 14/15 - J A 03 - We will conclude the designation of a Local Development Order at Egmere and develop job and supply chain opportunities associated with the off shore wind sector On Track AAP 14/15 - J A 04 - We will support the North Norfolk Fisheries Local Action Group (FLAG) and review the delivery of projects from the £2.4 million funding secured for the fishing sector On Track AAP 14/15 - J A 05 - We will develop our corporate position in respect of emerging renewable energy technologies through preparation of an Energy Strategy On Track AAP 14/15 - J A 06 - We will seek to influence and promote jobcreating investment at the former Coltishall airbase On Track Progress/ Action Note Enterprise North Norfolk (ENN) has met its targets in supporting new start-up enterprises in the District. It has been widely praised by those completing the programme and monitoring demonstrates good performance against target measures. The Council promotes sites via the website using the „Evolutive‟ database. Property searches are undertaken for potential investors in response to enquiries. Improvements will be made to this process through the development of the Business Engagement Strategy. Egmere Local Development Order approved by Cabinet and Full Council in May 2014. Final paperwork confirming Order currently under preparation. Application for funding provision of site infrastructure made to Coastal Communities Fund - anticipated decision on funding December 2014. Discussions on-going with landowners regarding future promotion of investment opportunities at Egmere to offshore wind energy companies and their suppliers. The FLAG programme has reached the end of the grant application stage, with applications for £1.104m of European Fisheries Fund (EFF) funding being submitted (at an average intervention rate of approx. 61%). Progress being made on preparation of draft strategy to be the subject of consideration by Cabinet and Overview and Scrutiny Committee September/October 2014. On-going involvement through Corporate Director and senior Members in supporting Norfolk County Council to develop and take forward business development proposals and enquiries on the former RAF Coltishall site. Four planning applications have been lodged with the District Council to date and others are Managing Performance Quarter 1 2014-15 v1 4 72 Page 7 of 41 Activity Progress/ Action Note Status anticipated shortly. AAP 14/15 - J A 07 - We will formulate a Growth Plan for North Norfolk District Council, linked to the Local Enterprise Partnership (LEP) Strategic Economic Plan and the Norfolk Growth Prospectus and identify potential future key projects On Track AAP 14/15 - J A 08 - We will formulate a Business Engagement Strategy via a new Memorandum of Understanding with North Norfolk Business Forum and through business events such as a Business and Skills Symposium On Track The Council fed into the formulation of the Local Enterprise Partnership (LEP) Strategic Economic Plan and to the commissioning of Norfolk Growth Prospectus. The New Head of service post is a shared role with the LEP and this will assist in promoting the local growth agenda, the development of a local Growth Plan will follow. Agreement has been reached with the Growth Board about the future direction of business engagement and business support. A review has been undertaken (funded by the Local Government Association) of the way in which the Council engages with businesses via the North Norfolk Business Forum (NNBF) and the report is expected to be finalised in July and the recommendations acted upon soon thereafter. This Skills event was successfully delivered and further such symposia will be planned to address the needs of the local business community. AAP 14/15 - J A 09 - We will review the Discretionary Rate Relief Policy to reflect changes to support businesses as outlined in the Autumn Statements The revised policy was reported to Cabinet in April 2014 Completed Successfully B - Improve the job prospects of our residents by developing a skilled and adaptable workforce that is matched to business growth and development Activity AAP 14/15 - J B 01 - Through the Council's Learning for Everyone (L4E) Team we will provide information, advice and guidance to local people wishing to enter employment or improve their levels of skills and raise aspiration AAP 14/15 - J B 02 - We will offer bespoke programmes of advice and support to people faced with redundancy from local companies as Progress/ Action Note Status Sample feedback from a client May 2014 - "It has given me a chance for a future that was always just out of reach". On Track Demand has low in April, May and June, only 4 new instances. On Track Managing Performance Quarter 1 2014-15 v1 4 73 Page 8 of 41 Activity Progress/ Action Note Status and when such events occur AAP 14/15 - J B 03 - The L4E team will engage with existing and new employers in the district to understand their future workforce requirements and co-ordinate provision of relevant training courses to secure employment within the district The Skills team have been following up with the attendees of Biz Magic skills event in May which has contributed to the significant increase in the number of businesses assisted to retain jobs and/or increase employment from 2 for the same period last year to 43 in the first quarter in 2014/15 . Several apprenticeship opportunities have or are being developed. On Track C - Improve access to funding for businesses Activity AAP 14/15 - J C 01 - Working with the North Norfolk Business Forum, other representative local groups, regional partners and financial services companies we will seek to ensure that small and medium sized enterprises have improved access to investment finance to support business growth and development across the district Status Progress/ Action Note On Track Cabinet has agreed the implementation of a grant scheme for enterprise and startups, to be launched in the autumn. Also through lobbying and developing a closer working relationship with the Local Enterprise Partnership (LEP), funding initiatives are beginning to become available to local enterprises. D - Reduce burdens to business by removing unnecessary red tape and bureaucracy at the local level Activity AAP 14/15 - J D 01 - We will work with partners to roll out BDUK's £60m Norfolk Broadband Initiative across North Norfolk AAP 14/15 - J D 02 - We will ensure our approach to enforcement supports local businesses AAP 14/15 – J D 03 - We will streamline the planning process to improve our performance Status Progress/ Action Note On Track Full Council on 23 July 2014 considered a report which provided an update of the BDUK roll out across Norfolk and approved the earmarking of £1m to be matched funded against a future roll out programme in 2015/16, subject to a detailed analysis and a report coming back to Council after May 2015 for release of the funding. This would help deliver a target of up to 95% superfast broadband covering across North Norfolk. Not Started Environmental Health Team Managers have been set objectives to review the approach to enforcement to support businesses within their team area, which will be undertaken over the coming months. On Track We have improved our application process by the introduction of case conferences and more proactive performance management. Business Process Reengineering work planned for later in the year, will underpin Managing Performance Quarter 1 2014-15 v1 4 74 Page 9 of 41 Activity Status Progress/ Action Note this approach. AAP 14/15 - J D 04 - We will advertise and promote all public sector procurement opportunities to small and medium sized businesses (SMEs) across the district On Track E - Promote a positive image of North Norfolk as a premier visitor destination Activity Status AAP 14/15 - J E 01 - We will support and facilitate the newly established private sector led Destination Management Organisation (DMO) for the North Norfolk coast and countryside to maintain the profile of the district as a leading tourist destination within the UK, boosting levels of employment and income for the district Progress/ Action Note Visit North Norfolk has performed satisfactorily against the measures set up in its inception; however a revised agreement has been negotiated to take account of recent government guidance. On Track The website has been re-launched and the organisation rebranded. Membership appears to be increasing (rising by eight in the first quarter) and marketing activity yielding positive results. Performance Indicators Indicators and Measures Number of businesses assisted to retain jobs and/or increase employment each year (Quarterly Cumulative) (J 004) Q4/12/13 Q4/13/14 Q1 14/15 Target Q1 14/15 Result Target 2014/15 - 90 6 43 25 The Skills team have been following up with enquiries from the BizMagic work experience and skills event in March. Both businesses who attended and those who did not have been assisted. This has resulted in significantly increased numbers of businesses being supported. Managing Performance Quarter 1 2014-15 v1 4 75 Page 10 of 41 Indicators and Measures Number of member businesses of the Destination Management Organisation (DMO) for the North Norfolk coast and countryside (quarterly) (J 015) Q4/12/13 Q4/13/14 Q1 14/15 Target Q1 14/15 Result Target 2014/15 115 141 127 149 215 A new brand manager for Visit North Norfolk Coast & Countryside started April 2014. The new look Visit North Norfolk website was launched in June 2014. Number of new business start-ups supported by Enterprise North Norfolk (Quarterly Cumulative) (ED 023) - 52 12 11 50 Enterprise North Norfolk has now entered into its second year. It continues to provide a good level of workshops, support, advice and guidance to new start-up businesses. Work will continue to support this programme and ensure a strong year. Managing Performance Quarter 1 2014-15 v1 4 76 Page 11 of 41 Housing and Infrastructure Strategic Overview There has been a lot of activity against this theme and outcomes being delivered. Eight of the nine activities are on track and one has not started. The Council has: 1. Seen a further reduction in the number of empty homes in the District in part because of the work of the Enforcement Board and the services that support the work of the Board (from 712 in March 2014 to 612 in June 2014). 2. In one particular case one large property had been empty in excess of 20 years – through he Council placing pressure on the property owner this has now been sold for redevelopment. 3. Continued to receive applications on allocated sites, and anticipate in the next quarter that applications will be submitted on sites at North Walsham (NW01), Holt (HO9), Sheringham (SHO5) and Cromer (CO4). 4. Made progress with regard to the Development Brief for Fakenham (Site FO1). Managing Performance Quarter 1 2014-15 v1 4 77 Page 12 of 41 Delivering the Annual Action Plan 2014/15 A - Increase the number of new homes built within the district and reduce the number of empty properties Activity Status AAP 14/15 - H A 01 - We will bring forward detailed proposals on allocated sites by better engagement with developers On Track AAP 14/15 - H A 02 - We will produce a development brief for the allocated site in Fakenham (F01) On Track AAP 14/15 - H A 03 - We will seek to increase the number of new homes built of all tenures On Track AAP 14/15 - H A 04 - We will encourage the development of neighbourhood plans by supporting towns and parishes when they indicate a desire to go down that route AAP 14/15 - H A 05 - We will support owners to bring empty homes back into use and provide opportunities to do so through the application of our statutory powers AAP 14/15 - H A 06 - We will review the homelessness strategy Progress/ Action Note Good progress continues to be made in bringing forward development on the larger site allocation at Fakenham (F01). In the next quarter it is anticipated that applications will be submitted on sites at North Walsham (NW01), Holt (HO9), Sheringham (SHO5) and Cromer (CO4) A meeting has been held with Agents acting for Trinity College (main land owner). A revised Development Brief for the site is being prepared and is expected to be submitted during August/September 2014. The council implemented an incentivisation scheme last October to encourage the early start on site for development. This is due to be reviewed at the end of the year, but performance reports suggest that this has been successful and the number of planning permissions being granted is closely monitored and 130 homes have been approved in the first quarter of the financial year, 55 under the incentive scheme. We are also currently working with housing registered providers and private landlords to bring forward exception schemes as well as market house developments. Both Corpusty and Holt Councils are in the process of preparing initial draft Plans which will then be subject to public consultation. On Track The Enforcement Board continues to act on properties with multiple problems. On Track A long term empty (LTE) properties post has been established in order to deal with the high number of LTEs across the district with the intention of maximising the number of LTEs brought back into use with the resulting social benefits, improved Council Tax revenue and increased New Homes Bonus. Review process completed. Current draft of the revised Strategy and progress report being presented to Scrutiny 22 July 2014. On Track Managing Performance Quarter 1 2014-15 v1 4 78 Page 13 of 41 Activity Status AAP 14/15 - H A 07 - We will consider our approach and establish a timeline for a review of the local plan On Track Progress/ Action Note A report has been prepared outlining a suggested timetable for Plan Review. This will be considered by the Housing and Planning Policy Board and the Planning Policy Working Party prior to consideration by Council on 22 October 2014. B - Increase the number of affordable homes with a range of tenure types Activity AAP 14/15 - H B 01 - We will seek to increase the number of affordable homes provided across the district through a range of delivery mechanisms and including the local investment strategy loan to registered providers Status Progress/ Action Note On Track On 9 June 2014, Cabinet approved the provision of a £3.5m loan to Broadland Housing Association including a £0.75m loan to its subsidiary, Broadland St Benedicts. Work will now take place on agreeing the terms of the loan. C - Secure investment in new infrastructure Activity AAP 14/15 - H C 01 - We will consult and then obtain agreement on a process for securing contributions towards infrastructure from development proposals in the district (known as section 106 agreements) Status Progress/ Action Note Not Started Whilst recognising the need for this piece of work, it needs to be considered in relation to the evidence base required for Plan Review. Managing Performance Quarter 1 2014-15 v1 4 79 Page 14 of 41 Performance Indicators Indicators and Measures Number of long term empty homes (6 months or more) (Monthly Cumulative) (H 002) Q4/12/13 Q4/13/14 - 712 Q1 14/15 Target Q1 14/15 Result NA 612 Target 2014/15 Monitor The reduction in long term empty properties is mainly because Revenue Services have made inspecting these as a priority over all other visits. This is to help identify the possible number of properties that are not empty and need to be changed to occupied or furnished. A temporary extra resource has helped to process those properties on the Council system so that the data is more up to date which has reduced the total further. Experian data has now been received and is being worked through to reduce the empty total further over the next few weeks. Number of development briefs produced on allocated sites (Quarterly Cumulative) (H 003) 2 1 0 0 1 (Land North of Rudham Stile Lane, Fakenham (F01)) A revised Development Brief for the site is being prepared and is expected to be submitted during August/September 2014. Number of affordable homes built (Monthly Cumulative) (H 007) 18 153 NA 9 Carry out trend analysis There have been nine completions of affordable dwellings in June, of which six are for affordable rent and three for sale on a shared ownership basis. All nine dwellings were provided at Hoveton, via the Section 106 Agreement. We are currently expecting 74 affordable dwellings to be completed by the end of March 2015. Managing Performance Quarter 1 2014-15 v1 4 80 Page 15 of 41 Coast, Countryside and Built Heritage Strategic Overview Activities and outcomes continue to be delivered against this theme. Two of the ten actions have been successfully completed and a further five are on track. One activity has not started and two are having problems. Four of the eleven performance indicators are on or above target and three below target. All the indicators where an assessment against the same period last year is possible are improving. The Council has: 1. Successfully retained Blue Flag awards at Cromer, Sheringham and Sea Palling and managed to regain the award for Mundesley along with a Seaside Award for the East Runton resort. 2. Completed repair work, needed after the storm surge in December 2013, including; reopening Mundesley café in May 2014 and re-opening Mundesley public conveniences in July 2014. 3. Awarded flood relief on those businesses affected by the tidal surge. 4. Eastlaw have contributed significantly to the work of the Enforcement Board and have enabled eyesore sites to be tackled throughout the district, in particular there was a great deal of complex legal work involved in the demolition of the Broads Hotel and other properties, to reach successful conclusions. 5. Assessed Cromer Pier tenders and awarded the contract. Eight week build programme scheduled for completion during September and October 2014. 6. Tendered for the Sheringham promenade café works and awarded the contract. Completion is expected during August 2014. 7. The focus of the Coastal Management Team in this quarter was oriented towards securing our key coast defence assets in the wake of the December storm as well as safeguarding the interests of the local communities affected by it. 8. Significantly improved performance for determining planning applications in the first quarter. The Council minor and other application performance in particular has improved with 62.16% and 81.31% of applications determined within eight weeks respectively. 9. Appointed a New Building Control Manager, who is now in post. A complete service review will be undertaken to ensure the service delivers an improved, efficient service. There are optimistic signs that the recession has at the very least bottomed out or is coming to an end. Fee income has remained high from the 2013/14 profit shown. The service is being developed to provide additional energy assessment services which could bring in an income stream of £10-£15,000 per annum. Once the vacant surveyors post has been filled and the team has settled into the new working practices, the promotion of the Partnership scheme will be moved forward in an effort to increase the number of partners we have to increase income further. This aspect will be helped by the recent award (Local Authority Building Control (LABC) Eastern Built in Quality Awards 2014 - Best partnership with a local authority) won by Building Control for its partnership with local architectural firm Stead Mutton Griggs. Managing Performance Quarter 1 2014-15 v1 4 81 Page 16 of 41 Issues and challenges 1. To progress grant applications in relation to Cromer west promenade refurbishment works. 2. To deliver pier and Sheringham café refurbishment works on time, by October 2014 and August 2014 respectively. 3. Savings identified in the Waste Services contract need to be delivered, evaluated and communicated to minimise impact on communities and the reputation of the Council. 4. Securing resources both to maintain and enhance vulnerable defences will be a key challenge and all avenues are being explored to attract Grant in Aid and partnership funding. Coastal adaptation now seems increasingly important in order to ensure the resilience of North Norfolk‟s coastal communities in the future; innovative new projects and new funding opportunities are to be explored and developed. 5. The challenge for the Planning Service is to maintain higher levels of performance during a period where the service is experiencing a turnover in staff and going through a restructure. Managing Performance Quarter 1 2014-15 v1 4 82 Page 17 of 41 Delivering the Annual Action Plan 2014/15 A - Maintain the integrity of special landscape designations and balance the development of housing and economic activity with the need to preserve the character and quality of the district's countryside and built heritage Activity Status Progress/ Action Note AAP 14/15 - C A 01 - We will assess and implement requirements for new Green Flag awards and work to retain the existing awards Completed successfully The Council has just been informed that it has retained the Green Flag awards at all three sites, including Holt Country Park, Sadler‟s Wood and Pretty Corner. AAP 14/15 - C A 02 - We will work with other agencies to retain four of the district's Blue Flags for the quality of the beaches and to achieve Quality Coast awards elsewhere Completed successfully The Council recently received good news in relation to its Blue Flag beach awards; the Council have managed to successfully retain the awards for Cromer, Sheringham and Sea Palling and managed to regain the award for Mundesley. The Council has also been successful in securing a Seaside Award for East Runton. These awards are the result of an excellent team effort which is even more impressive considering the impact of the storm damage back in December. AAP 14/15 - C A 03 - We will manage the waste services contract through the effective use of rectifications and defaults to achieve an excellent level of service In terms of cleansing, there has been inconsistency in Kier's performance, which has been present for much of the contract. A lack of self-monitoring has been a contributory factor to these problems. Specific failure to ensure adequate litter bin collections in Sheringham in early May 2014 have resulted in contract defaults and subsequent financial contract penalties being applied, as have further failures to complete works to contract timescales during June 2014. Consequently, the corporate target of zero default notices has not been achieved. Kier do take steps to prevent repetition of particular failures, however, the approach is not yet proactive enough to prevent these common problems happening elsewhere in the district. Some Problems The number of missed bin collections remains above target, with an average of 35 per 100,000 collections for the period January - May 2014 compared to a target of 25 per 100,000. The most recent performance figures (May 2014) saw improvement to 28 missed collections per 100,000. The Council is awaiting confirmed figures for June 2014 from Kier but expect further improvements in this area. An area of concern is the number of missed collections for households that have been granted an assisted collection, where the absolute target is zero, but performance has been between 13 and 25 missed assisted collections per month between January and May 2014. Kier have already been instructed to address this matter as a high priority and have altered procedures to ensure performance in this area improves. The Environmental Services team Managing Performance Quarter 1 2014-15 v1 4 83 Page 18 of 41 Activity Status Progress/ Action Note will continue to closely monitor performance in this area and use the rectification and default mechanisms within the contract to affect a positive change if necessary. AAP 14/15 - C A 04 - We will ensure that all reported flytipping will be responded to within 2 working days AAP 14/15 - C A 05 - We will review our supplementary planning guidance for landscaping requirements on large development sites and the application of the guidance Some Problems The level of response to reported fly-tipping remains below target. A procedural review of the way in which reports of fly-tipping is dealt with will be undertaken. This work has been programmed in to commence later in the year. Not Started B - Recognise the District's built environment as a heritage asset when promoting North Norfolk Activity Status AAP 14/15 - C B 01 - Through the work of the Council's Enforcement Board we will take appropriate action where listed buildings and buildings within conservation areas are considered to be at risk On Track Progress/ Action Note Planning officers regularly attend the board, and are actively working to resolve a number of issues relating to listed properties. C - Design a more cohesive framework for coastline management Activity AAP 14/15 - C C 01 - We will investigate Coastal Management Partnership options with neighbouring Maritime Authorities AAP 14/15 - C C 02 - We will work with coastal communities to identify coastal management schemes and sources of funding Status Progress/ Action Note Investigations have and are continuing to take place with the Suffolk Coastal Management Team and other partners. This has been reported to the Coastal Management Board (June 2014) and further consideration is required after the start of the new Head of Service for Growth and Communities. On Track Discussions with key communities continue, notably Cromer, Walcott and Bacton terminal operators. Discussions are necessary elsewhere, where schemes are planned, to further investigate their feasibility. Coastal Management Team updates and responds as required to community requests for support and information. For example the community at Ostend. On Track Managing Performance Quarter 1 2014-15 v1 4 84 Page 19 of 41 Activity Status AAP 14/15 - C C 03 - We will continue to assess the damage caused by the storm surge of December 2013 and prepare and implement plans to repair sea defences, replace coastal assets and provide assistance to coastal communities Progress/ Action Note A Government grants scheme is being administered by the Council and additional admin support employed to support the process. 190 grant applications received over £250,000 worth of grants approved, covering 160 properties which were flooded and/or otherwise affected as a result of the storm surge. On Track The Property team continues to progress repairs in relation to the storm surge damage, with some properties proving complex to reinstate. Cromer pier for example required extensive works to the decking underneath both the Tides Restaurant and the shop and booking office area. These works have only recently been completed but this has impacted on the repair works to the structures sitting on top of the decking. However tenders have now been received back and the Council has appointed a contractor to undertake these works. Following a number of complications the repair works to Sheringham West prom café commenced on Friday 18 July, with an anticipated completion date of 10 August. A full update in relation to the storm surge repairs is due to be issued to Members shortly. N.B. the wording of this activity has been amended to add “…and provide assistance to coastal communities”, to better reflect the scope of the work being carried out. D - Continue to defend coastal settlements against erosion wherever practicable Activity AAP 14/15 - C D 01 - We will oversee the implementation of the £8.6m Cromer Defence Scheme Status On Track Progress/ Action Note The first winter campaign 2013/14 was completed and incorporated necessary storm surge repairs. The Council is assessing if these extra works will have an impact on the programme and if any works may need to be brought forward. This has been discussed at the Coastal Management Board meeting in June 2014 and the assessment will be reported to the Board in due course. The second winter campaign is on track to start in the autumn of 2014. Managing Performance Quarter 1 2014-15 v1 4 85 Page 20 of 41 Performance Indicators Indicators and Measures Q4/12/13 Q4/13/14 Q1 14/15 Target Q1 14/15 Result Percentage of planning appeals allowed (monthly cumulative) (C 002) - 50.00% NA 38.5% Number of planning appeals allowed (monthly cumulative) (C 002a) 3 1 NA 5 76.92% 80.00% 75.0% Target 2014/15 Review and report On track. Percentage of MAJOR planning applications processed within thirteen weeks (monthly cumulative) (C 003) 58.33% 80.00% Whilst under taken, the team have managed to maintain performance in relation to major applications, and improve performance in relation to the other categories of applications. Percentage of MINOR planning applications processed within eight weeks (monthly cumulative) (C 004) 38.35% 45.21% 70.00% Managing Performance Quarter 1 2014-15 v1 4 86 62.16% 70.00% Page 21 of 41 Indicators and Measures Q4/12/13 Q4/13/14 Q1 14/15 Target Q1 14/15 Result Target 2014/15 Whilst not yet at target level, this represents a significant improvement in previous quarter results. Percentage of OTHER planning applications processed within eight weeks (monthly cumulative) (C 005) 53.38% 62.00% 70.00% 81.31% 70% Performance has significantly exceeded the Council's target and reflects the hard work that officers and Members have continued to put in dealing with this type of application. Percentage of MAJOR planning applications processed within thirteen weeks over the last 24 months (monthly cumulative) (DM 005) - 69.84% 40.00% 72.22% Target threshold revised by Government from 30% to 40% in June 2014. Our performance significantly exceeds the Government definition of „poor performers‟. Percentage of MAJOR planning applications refused and then overturned on appeal over the last 24 months (monthly cumulative) (DM 006) - 0.00% 20.00% Managing Performance Quarter 1 2014-15 v1 4 87 100.00% Target threshold set by Government at 30% and confirmed by the Department of communities and Local government at 20% in June 2014. Council target 20%. Page 22 of 41 Indicators and Measures Number of MAJOR planning applications refused and then overturned on appeal over the last 24 months (monthly cumulative) (DM 006a) Q4/12/13 - Q4/13/14 - Q1 14/15 Target Q1 14/15 Result NA 1 Target 2014/15 There has only been one major application that has gone to appeal, where the Council‟s decision has been overturned. The low number of applications distorts this indicator. Target response time to fly tipping and all other pollution complaints (within 2 working days) (quarterly) (C 007) Number of pollution enforcement interventions (quarterly cumulative) (C 008) 78.90% 88.00% 100.00% 88% 80% 51 30 NA 9 Review and report. Within the quarter there were 9 new pollution cases which were investigated with a view to potential prosecution. 7 of these are related to fly tipping and 1 for waste duty of care and 1 for the burning of commercial waste giving rise to dark smoke. The waste duty of care case was completed during the quarter and a simple caution has been issued. The rest of the cases are still pending further investigation/action. In addition 4 further fly tipping cases were completed during the quarter, of these 3 were issued warning letters, and 1 was closed with no evidence to proceed. Managing Performance Quarter 1 2014-15 v1 4 88 Page 23 of 41 Indicators and Measures Q4/12/13 Q4/13/14 Q1 14/15 Target Q1 14/15 Result Target 2014/15 The team continues to progress cases where there is sufficient evidence to do so. Cases are assessed and appropriate interventions are used to achieve the desired outcome of changing people's and businesses behaviour. Number of fixed penalty notices issued (quarterly cumulative) (C 009) 6 5 NA 0 Carry out trend analysis The team continues to issues FPNs when incidents are witnessed. Number of defaults issued to the waste and related services contractor for cleanliness (monthly cumulative) (C 010) 39 41 NA 52 Review and report. Number of rectifications issued to the waste and related services contractor for cleanliness (monthly cumulative) (ES 015) 55 197 NA 80 No target. Report to Head of Service and Management Team. Specific failure to ensure adequate litter bin collections in Sheringham in early May 2014 have resulted in contract defaults and subsequent financial contract penalties being applied, as have further failures to complete works to contract timescales during June 2014. It should however be noted that whilst Kier's performance does not always meet the expectations of the Council as defined through the contract, the requirements of which are stringent, the cleanliness of North Norfolk in comparison to other areas is generally very Managing Performance Quarter 1 2014-15 v1 4 89 Page 24 of 41 Indicators and Measures Q4/12/13 Q4/13/14 Q1 14/15 Target Q1 14/15 Result Target 2014/15 good. It should also be noted that several compliments have been received from members of the public in relation to the cleanliness of towns including North Walsham, Cromer and Fakenham. Managing Performance Quarter 1 2014-15 v1 4 90 Page 25 of 41 Localism Strategic Overview There has been a considerable amount of activity against this theme. All four actions are on track. The Council has: 1. Successful applied for 3 years revenue funding (£212k) to Sport England to provide Sports Clubs and Hubs. 2. Continued to guide and input into the development of Coastshare, which is being used a model for local authorities nationally. 3. Recruited a number of volunteers as potential Community Dog Wardens. Some shadowing of officers has taken place. 4. Achieved increasing take up of the Community Resilience Programme and carried out engagement with communities to encourage further take up. 5. Provided support and funding to community initiatives which has resulted in the delivery of a great many local projects that have helped meet local community needs and resulted in increased voluntary and community activity. 6. Run the European Election for North Norfolk in May 2014. 7. Successfully launched Individual Electoral Registration (IER). 8. Delivered four large events in the Parish and Town Council support programme where several parish councils attended. Individual parish councils are now being visited. 9. Started the Member Development Programme. The programme which started January 2014 is half way through. Six sessions have been delivered so far on topics such as IPad use, finance, governance and planning. Issues and challenges 10. The Community Dog Warden Scheme needs to be delivered and promoted further. 11. Continuing to support the implementation of localism initiatives and the development initiatives through the Big Society philosophy will depend upon the funding resources that are becoming increasingly scarce. Managing Performance Quarter 1 2014-15 v1 4 91 Page 26 of 41 Delivering the Annual Action Plan 2014/15 A - Recognise the important role that Town and Parish Councils have as the democratic embodiment of their communities Activity AAP 14/15 - L A 01 - We will respond positively to a Community Right to Challenge to take over the running of services within their area/communities if they can be run more efficiently (to our Service Level Agreement) and we will establish a regular dialogue and work with town and parish councils. We will hold workshops for training and development, in particular to encourage wide community participation in the democratic process Status Progress/ Action Note On Track Officers are holding on-going discussions with North Norfolk Railway (NNR) with a view to NNR producing an Expression of Interest to run Sheringham TIC and the Station Approach Public Toilets, dependent on NNR being successful in a Coastal Communities Grant application for a wider development. B - Encourage communities to develop their own vision for their future and help them to deliver it Activity Status AAP 14/15 - L B 01 - We will support and encourage Community Dog Warden Schemes in those parishes where there is a local demand Progress/ Action Note The identification of potential Community Dog Wardens is continuing through promotion at Parish and Town Councils, local events and media. Appropriate training is being developed ready for delivery once all suitable volunteers have been identified. On Track AAP 14/15 - L B 02 - We will implement a Community Resilience Planning programme to increase uptake amongst local communities so that communities are able to help and support each other in the face of a common crisis Community plans have been completed for Walcott, Trimingham and Potter Heigham. Draft plans are in place for Kettlestone and Great Snoring, Presentation have been delivered to the following communities: Sheringham, Fakenham, Cromer, Bacton, Trunch, Aylmerton, Morston and Hoveton. On Track C - Encourage the growth of The Big Society within communities Activity AAP 14/15 - L C 01 - We will continue to administer our Big Society Fund, to invest in local communities, strengthen civil society, and provide support for local priorities Status On Track Progress/ Action Note The Big Society Fund has supported a very wide range of initiatives that match the Council‟s priorities and meet the needs of local communities. An awards event will be held in July to celebrate the success of local projects and the contribution of individuals and businesses, as well as to help promote the scheme. Managing Performance Quarter 1 2014-15 v1 4 92 Page 27 of 41 Performance Indicators Indicators and Measures Q4/12/13 Q4/13/14 Q1 14/15 Target Q1 14/15 Result Target 2014/15 Number of grants awarded to local communities from the Big Society Fund (quarterly cumulative) (L 005) - 33 11 Review and Report Amount of funding investment in community projects (from the Big Society Fund) (£) (quarterly cumulative) (L 006) - £291, 441 £59,066 Review and Report The Big Society Fund has supported a very wide range of initiatives that match the Council‟s priorities and meet the needs of local communities. An awards event will be held in July to celebrate the success of local projects and the contribution of individuals and businesses, as well as to help promote the scheme. Managing Performance Quarter 1 2014-15 v1 4 93 Page 28 of 41 Delivering the Vision Strategic Overview The majority of actions in the Annual Action Plan delivering this theme are either on track (13 of 15) and two have not started. Two of the five performance indicators where a target has been set are on or above target and three are below target. Two that are not achieving target are nevertheless improving significantly. Four are improving compared to the same period last year and one worsening. The Council has: Customer Service Improvement 1. Put the correspondence log onto an electronic management system which has streamlined the process to ensure that response times are monitored and adhered to. Service Improvement 2. Made a significant contribution to maximising revenue through the new homes bonus – working on reducing empty homes, bringing new properties into council tax banding through timely use of completion notices and proactive contacts. 3. Supported a small group of internal managers to successfully completed the Institute of Leadership & Management (ILM) level 5 managers programme and a second cohort of managers/aspiring managers have started the ILM level 3 managers programme. 4. Implemented the open revenues module enabling a more automated approach to collection of benefit overpayments. 5. Implemented self-service for staff to be able to access their personal details and payslips on line. This is the start of a programme of changes which will lead to more efficient and economic ways of working. 6. Agreed and started to implement the Annual Action Plan 2014/15. 7. Seen the Council‟s Legal Team, eastlaw, win the Legal Services category at the Municipal Journal (MJ) Awards and being shortlisted for the Halsbury In house Legal Team of the Year, a category which covers both commercial and private sector teams nationally. 8. Eastlaw has performed very strongly so far this year despite some extremely challenging circumstances in terms of reducing resource in the short term. The service has undertaken significant additional amounts of work against two key lawyers retiring in May and June. The team worked with the Charity Commission to have a charity being used as a sham to avoid business rates struck off. 9. Successfully pursued debt, recovering the cost of works in default. 10. Data Protection and Freedom of Information (FOI) continue to be a beacon of good practice and eastlaw are in the process of implementing this in other authorities. 11. Invested in new case bundling software in the Legal Service to work within our existing case management system to maximise efficiencies and deliver a more professional looking product. 12. Completed the Asset Management Plan, which was subsequently approved by Cabinet and Full Council. Managing Performance Quarter 1 2014-15 v1 4 94 Page 29 of 41 13. Included the Council on a framework contract being let by Norfolk County Council in relation to building and maintenance works, with works ranging between £5k and £300k. 14. Completed the restructuring of the Environmental Health Service resulting in realignment of some resources which is addressing issues previously identified, particularly around licensing functions. Additional work will be required. 15. Published the Annual Report 2013/14 on the Council website. 16. Secured a number of new customers for the Print Room, which is anticipated to assist in maintaining the print room external income in 2014/15. 17. Delivered contingency training cover in the Print room on Tuesday mornings from the staff from the Post room. 18. Developed an electronic management system for staff comments which has not only streamlined the process for the member of staff currently inputting these details, but also provides staff with the opportunity to look back at archived comments as well as adding their own on-line. Issues and challenges 1. Currently only printing and legal services are being delivered through Coastshare, with other authorities committing to deliver more services. If the Council wish to generate further efficiencies through this model then other back office services need to be included quickly to be able to take advantage of emerging markets. 2. Eastlaw were asked to manage and deliver services for the Borough Council of Kings Lynn and West Norfolk started May 2014 against a loss of experienced staff retiring. This arrangement should be formalised shortly at which point, a significant amount of additional income will be generated and the team enlarged to deliver the additional work. 3. The implementation of savings around the Cleaning/ Grounds Maintenance Contract will need careful monitoring to prevent unintended consequences presenting reputational risks. Managing Performance Quarter 1 2014-15 v1 4 95 Page 30 of 41 Delivering the Annual Action Plan 2014/15 A - Deliver strong governance arrangements Activity AAP 14/15 - V A 01 - The Audit Committee will oversee a review programme to ensure that audit coverage reflects the risks facing the Council and produce a revised annual audit plan for 2013/14 onwards AAP 14/15 - V A 02 - We will set and achieve 100% compliance with deadlines agreed with Internal Audit for recommendations rated as Medium and High AAP 14/15 - V A 03 - We will review and update the revised performance management framework to include managing the Business Transformation Programme AAP 14/15 - V A 04 - We will review the Scheme of Delegation to fit with a new structure within the Planning Service Status Progress/ Action Note Not Started There are no outstanding high priority recommendations. The status of medium recommendations will be reviewed as part of the mid-year follow up review. On Track Scheduled to start September 2014. Not Started Work has just started on reviewing the scheme of delegation. Any major changes will need to be considered by the Constitution Working Party and full implementation is therefore not anticipated until April 2015. Just Commenced/ On Track B - Ensure that effective communications exist Activity AAP 14/15 - V B 01 - We will work to develop our approach to digital and social media and work to improve our dissemination of information to our local residents AAP 14/15 - V B 02 - We will relaunch the Planning Agents Forum AAP 14/15 - V B 03 - We will undertake a programme of Member Development Status Progress/ Action Note On Track Communications and Marketing Manager appointed. Review of website and transactional services in progress. On Track First meeting held 8 July 2014. Now to be held on a quarterly basis. The programme, which started in January 2014, is half way through being delivered. Six sessions have been delivered so far on topics such as IPad use, finance, governance and planning. Planning for Member induction for 2015 has started. On Track Managing Performance Quarter 1 2014-15 v1 4 96 Page 31 of 41 Activity AAP 14/15 - V B 04 - We will implement a replacement telephony system and customer management system Status Progress/ Action Note On Track Market assessment and top level requirements have been completed. A pilot of the preferred technology is being initiated in August 2014. C - Deliver strong and proportionate organisational management in the Council Activity Status Progress/ Action Note AAP 14/15 - V C 01 - We will implement a new structure for the Planning Service On Track Consultation is currently underway on the proposed new structure. Implementation should be complete by the end of September 2014. D - Prioritise Services and Functions in line with the wishes of our communities and to deliver our corporate objectives Activity AAP 14/15 - V D 01 - We will prioritise services and redirect resources in line with those priorities by completing fundamental reviews of services that residents have identified as the least important AAP 14/15 - V D 02 - We will review the objectives in the Corporate Plan to ensure it takes account of emerging issues and opportunities Status Progress/ Action Note On Track The financial strategy is due to be presented to Cabinet in September and the future budget preparation for 2015/16 will consider also this expenditure and possible future reviews of services. On Track The Annual Action Plan 2014/15 was approved by Cabinet on 14 April 2014 and reported to Overview & Scrutiny on 20 May 2014 which sets out the key corporate priorities for the current year. This is due to be reviewed for 2015/16 in line with the budget preparation in the autumn. E - Deliver year-on-year improvements in efficiency Activity Status AAP 14/15 - V E 01 - We will implement a cost saving Revenues and Benefits project On Track Progress/ Action Note System stability achieved. Further work on implementation of additional modules in hand. Significant focus at present supporting reduction in empty homes. Confirmation from Working Party to retain existing Council Tax Support Scheme. Further consideration of team structure and ability to deliver further savings will be considered through a business process review. Managing Performance Quarter 1 2014-15 v1 4 97 Page 32 of 41 Activity AAP 14/15 - V E 02 - We will devise and implement budgets to deliver a freeze in the District Council's part of the Council Tax charge AAP 14/15 - V E 03 - We will review the reward structures to encourage staff, for finding innovative new ways to deliver higher quality services more efficiently AAP 14/15 - V E 04 - We will implement the Business Transformation Programme to ensure that the most economic, efficient and accessible forms of contact are in place for all our customers Status On Track On track On track Progress/ Action Note The financial strategy for the period 2015/16 onwards is in progress and will be presented to members formally through Cabinet and Scrutiny in September. Overview Member briefings are being held in July which will provide a high level update on the current forecast financial position. Work has commenced on this activity and will be completed during 2014/15. Head of Business Transformation & IT appointed. Programme Governance in place. Top level programme plan in place. Work commenced on multiple projects. Managing Performance Quarter 1 2014-15 v1 4 98 Page 33 of 41 Performance Indicators Quarterly Indicators and Measures Percentage of (Medium Priority) audit recommendations completed on time (quarterly cumulative) (V 001) Q4/12/13 Q4/13/14 Q1 14/15 Target 66.1% 67.2% 80% Q1 14/15 Result See below Target 2014/15 80% The next review of the implementation of audit recommendations to be carried out in October for the position as at 30 September 2014. Percentage of (High Priority) audit recommendations completed on time (quarterly cumulative) (V 002) 100.0% 66.7% 100% NA 100% No high priority recommendations issued in quarter 1 and none remain outstanding. Percentage of audit days delivered (quarterly cumulative) (V 004) 100.0% 100.0% 11.0% 5.0% 100% Quarter 1 result 5% against target of 11% of Internal Audit Plan completed. One audit completed in quarter 1, briefs and preparatory work commenced in quarter 1 for completion in quarter 2. Working Days Lost Due to Sickness Absence (Whole Authority days per Full Time Equivalent members of staff) (quarterly cumulative) (V 007) 6.80 6.77 6.70 1.28 6 days per full time equivalent (FTE) employee The figures for the first quarter are lower than last year. Detailed information will be reported to the Joint Staff Consultative Committee on 14 July 2014. Managing Performance Quarter 1 2014-15 v1 4 99 Page 34 of 41 Quarterly Indicators and Measures Percentage of Council Tax Collected (monthly cumulative) (RB 009) Q4/12/13 Q4/13/14 Q1 14/15 Target 97.90% 98.08% 30.00% Q1 14/15 Result 30.12% Target 2014/15 98.5% (annual) The service is pleased to report that collection is above target especially as it has been actively involved in a number of unscheduled corporate activities – flood relief, significant work on the new homes bonus, and the impacts from the fire at Fakenham. In addition the sundry debtors module (within the open revenues software) has been implemented which enables a more automated approach to the recovery of overpaid housing benefit. Percentage of Nondomestic Rates collected (monthly cumulative) (RB 010) 98.40% 99.14% 33.00% 33.86% 99.2% (annual) The service is pleased to report that collection is above target. Comments as above apply. In addition there was a specific retail relief that had to be awarded, following approval of the policy by Council in June. Average time for processing new claims (Housing and Council Tax Benefit) (monthly cumulative) (RB 027) 30.0 24.0 18.0 21.0 18 days The figures represent the average time to process claims – this takes into account claims that cannot be processed upon receipt, as additional information is required. People have a calendar month in which to reply to such requests. If information is not complete after this period there is a further time delay before the claim can be calculated. The average time for calculating claims which can be calculated upon receipt/or which can be checked with Department for Work and Pensions (DWP) records was 10 days in June. Speed of processing: change in circumstances for Housing and Council Tax Benefit claims (average calendar days) (monthly cumulative) (RB 028) 18.0 17.0 8.0 Managing Performance Quarter 1 2014-15 v1 4 100 16.0 8 days Page 35 of 41 Quarterly Indicators and Measures Q4/12/13 Q4/13/14 Q1 14/15 Target Q1 14/15 Result Target 2014/15 The figures represent the average time to process a change of circumstance – this takes into account claims that cannot be processed upon receipt, as additional information is required. People have a calendar month in which to reply to such requests. If information is not complete after this period there is a further time delay before the claim can be calculated. The average time for calculating change of circumstances which can be calculated upon receipt/or which can be checked with Department for Work and Pensions (DWP) records was 9 days in June. Managing Performance Quarter 1 2014-15 v1 4 101 Page 36 of 41 Performance Indicators and Measures at a glance Jobs and the Local Economy Indicators and Measures Q1 14/15 Result Target 2014/15 Number of businesses assisted to retain jobs and/or increase employment each year (Quarterly Cumulative) (J 004) Number of member businesses of the Destination Management Organisation (DMO) for the North Norfolk coast and countryside (quarterly) (J 015) 43 25 149 215 11 50 Number of new business start-ups supported by Enterprise North Norfolk (Quarterly Cumulative) (ED 023) Housing and Infrastructure Indicators and Measures Q1 14/15 Result Number of long term empty homes (6 months or more) (Monthly Cumulative) (H 002) 612 Number of development briefs produced on allocated sites (Quarterly Cumulative) (H 003) 0 Number of affordable homes built (Quarterly Cumulative) (H 007) 9 Managing Performance Quarter 1 2014-15 v1 4 102 Target 2014/15 Monitor 1 (Land North of Rudham Stile Lane, Fakenham (F01)) Carry out trend analysis Page 37 of 41 Coast, Countryside and Built Heritage Indicators and Measures Percentage of planning appeals allowed (quarterly) (C 002) Q1 14/15 Result Target 2014/15 38.5% Review and report Percentage of MAJOR planning applications processed within thirteen weeks (monthly cumulative) (C 003) 75.0% 80.00% Percentage of MINOR planning applications processed within eight weeks (monthly cumulative) (C 004) 62.16% 70.00% Percentage of OTHER planning applications processed within eight weeks (monthly cumulative) (C 005) 81.31% 70% Percentage of MAJOR planning applications processed within thirteen weeks over the last 24 months (monthly cumulative) (DM 005) 72.22% Target threshold revised by Government from 30% to 40% in June 2014. 100.00% Target threshold set by Government at 30% and confirmed by the Department for Communities and Local Government (DCLG) at 20% in June 2014. Council target 20%. Percentage of MAJOR planning applications refused and then overturned on appeal over the last 24 months (monthly cumulative) (DM 006) Managing Performance Quarter 1 2014-15 v1 4 103 Page 38 of 41 Indicators and Measures Q1 14/15 Result Target 2014/15 Target response time to fly tipping and all other pollution complaints (within 2 working days) (quarterly) (C 007) 88% 100% Number of pollution enforcement interventions (quarterly cumulative) (C 008) 9 Review and report. Number of fixed penalty notices issued (quarterly cumulative) (C 009) 0 Carry out trend analysis Number of defaults issued to the waste and related services contractor for cleanliness (monthly cumulative) (C 010) 52 Review and report. Number of rectifications issued to the waste and related services contractor for cleanliness (monthly cumulative) (ES 015) 80 No target. Report to Head of Service and Management Team. Localism Indicators and Measures Q1 14/15 Result Number of grants awarded to local communities from the Big Society Fund (quarterly cumulative) (L 005) Amount of funding investment in community projects (from the Big Society Fund) (£) (quarterly cumulative) (L 006) Managing Performance Quarter 1 2014-15 v1 4 104 Target 2014/15 11 Review and Report £59,066 Review and Report Page 39 of 41 Delivering the Vision Quarterly Indicators and Measures Q1 14/15 Result Target 2014/15 Next review October 2014. 80% NA 100% 5.0% 100% 1.28 6 days per full time equivalent (FTE) employee Percentage of Council Tax Collected (monthly cumulative) (RB 009) 30.12% 98.5% (annual) Percentage of Non-domestic Rates collected (monthly cumulative) (RB 010) 33.86% 99.2% (annual) 21.0 18 days 16.0 8 days Percentage of (Medium Priority) audit recommendations completed on time (quarterly cumulative) (V 001) Percentage of (High Priority) audit recommendations completed on time (quarterly cumulative) (V 002) Percentage of audit days delivered (quarterly cumulative) (V 004) Working Days Lost Due to Sickness Absence (Whole Authority days per Full Time Equivalent members of staff) (quarterly cumulative) (V 007) Average time for processing new claims (Housing and Council Tax Benefit) (monthly cumulative) (RB 027) Speed of processing: change in circumstances for Housing and Council Tax Benefit claims (average calendar days) (monthly cumulative) (RB 028) Managing Performance Quarter 1 2014-15 v1 4 105 Page 40 of 41 Version Control Version 1.0 1.1 Originator Helen Thomas Helen Thomas 1.2 Helen Thomas 1.3 1.4 Helen Thomas Helen Thomas Description including reason for changes First draft for review by Chief Executive Second draft for Performance and Risk Management Board Third draft for Heads of Service after proof reading by Julie Cooke Fourth draft following pre-Cabinet Final Managing Performance Quarter 1 2014-15 v1 4 106 Date 23/07/2014 25/07/2014 8/08/2014 27/08/2014 28/08/2014 Page 41 of 41