Please Contact: Emma Denny Please email: emma.denny@north-norfolk.gov.uk Please Direct Dial on: 01263 516010 27th August 2015 A meeting of the Cabinet of North Norfolk District Council will be held in the Council Chamber at the Council Offices, Holt Road, Cromer on Monday 7th September 2015 at 10.00am Members of the public who wish to ask a question or speak on an agenda item are requested to arrive at least 15 minutes before the start of the meeting. It will not always be possible to accommodate requests after that time. This is to allow time for the Committee Chair to rearrange the order of items on the agenda for the convenience of members of the public. Further information on the procedure for public speaking can be obtained from Democratic Services, Tel: 01263 516010, Email: democraticservices@north-norfolk.gov.uk Anyone attending this meeting may take photographs, film or audio-record the proceedings and report on the meeting. Anyone wishing to do so should inform the Chairman. If you are a member of the public and you wish to speak on an item on the agenda, please be aware that you may be filmed or photographed. Sheila Oxtoby Chief Executive To: Mrs S Arnold, Mr N Dixon, Mr T FitzPatrick, Mrs A Fitch-Tillett, Mr W Northam, Mrs J Oliver, Miss B Palmer, Mr J Rest, All other Members of the Council for information. Members of the Management Team, appropriate Officers, Press and Public. If you have any special requirements in order to attend this meeting, please let us know in advance If you would like any document in large print, audio, Braille, alternative format or in a different language please contact us Chief Executive: Sheila Oxtoby Corporate Directors: Nick Baker & Steve Blatch Tel 01263 513811 Fax 01263 515042 Minicom 01263 516005 Email districtcouncil@north-norfolk.gov.uk Web site northnorfolk.org AGENDA 1. TO RECEIVE APOLOGIES FOR ABSENCE 2. MINUTES (page 12) To approve, as a correct record, the minutes of the meeting of the Cabinet held on 6th July 2015. 3. PUBLIC QUESTIONS To receive questions from the public, if any. 4. ITEMS OF URGENT BUSINESS To determine any other items of business which the Chairman decides should be considered as a matter of urgency pursuant to Section 100B(4)(b) of the Local Government Act 1972. 5. DECLARATIONS OF INTEREST Members are asked at this stage to declare any interests that they may have in any of the following items on the agenda. The Code of Conduct for Members requires that declarations include the nature of the interest and whether it is a disclosable pecuniary interest. 6. MEMBERS QUESTIONS To receive oral questions from Members, if any. 7. CONSIDERATION OF ANY MATTER REFERRED TO THE CABINET BY THE OVERVIEW AND SCRUTINY COMMITTEE OR COUNCIL FOR RECONSIDERATION To consider matters referred to the Cabinet (whether by the Overview and Scrutiny Committee or by the Council) for reconsideration by the Cabinet in accordance with the provisions within the Overview and Scrutiny Procedure Rules or the Budget and Policy Framework Procedure Rules. 8. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE To consider any reports from the Overview and Scrutiny Committee, which may be presented by the Chairman of the Overview and Scrutiny Committee, and determination of any appropriate course of action on the issues so raised for report back to that committee 9. BUDGET MONITORING 2015/16 – PERIOD 4 (page 17) (Appendix A – p.24) (Appendix B – p.25) (Appendix C – p.27) (Appendix D – p.28) Summary: This report summarises the budget monitoring position for the revenue account and capital programme to the end of July 2015. Options considered: Not applicable Conclusions: Recommendations: Cabinet Decision The overall position at the end of July 2015 shows an under spend of £175,136 to date for the current financial year on the revenue account, this is currently expected to deliver a full year variance of £115,000. It is recommended that: 1) Cabinet note the contents of the report and the current budget monitoring position; 2) Approve the additional budget of £20,000 in respect of 4a Market Street as referred to within the report. To update Members on the current budget monitoring position for the Council. Reasons for Recommendations: LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) System budget monitoring reports Cabinet member(s): Ward member(s) Contact Officer Telephone Email 10. Councillor W Northam All Karen Sly 01263 516243 karen.sly@north-norfolk.gov.uk MANAGING PERFORMANCE Q1 2015/16 (page 33) (Appendix E – p. 36) Summary: The purpose of this report is to give a first quarter progress report of the performance of the Council. More specifically it reports delivery of the Annual Action Plan 2015/16 and achieving targets. It gives an overview, identifies any issues that may affect delivery of the plan, the action being taken to address these issues and proposes any further action needed that requires Cabinet approval. Options considered: Options considering action regarding performance are presented separately, issue by issue, to the appropriate Council Committee. Conclusions: Cabinet Decision 1. The majority of the 55 activities in the Annual Action Plan 2015/16 are on track (49). Performance is being closely monitored, particularly for the activities where issues or problems have been identified (two). Some activities have already been completed successfully (two), one is on hold and one is not started. 2. Of the 17 performance indicators where a target has been set 11 are on or above target, two close to target and four below target. Where assessment against the same period last year is possible (20 indicators), nine are improving, five are static and six are worsening. 3. The delivery of the Annual Action Plan is progressing according to plan but there are a very few performance issues in achieving targets and achieving improvement. The issues involved, and action being taken in each case, are detailed in the remainder of the document. Recommendation: 11. That Cabinet notes this report, welcomes the progress being made and endorses the actions laid out in Appendix E being taken by management where there are areas of concern. Reasons for Recommendations: To ensure the objectives of the Council are achieved. Cabinet member(s): Ward member(s) Contact Officer Telephone Email Councillor T FitzPatrick All Helen Thomas 01263 516214 helen.thomas@north-norfolk.gov.uk CORPORATE PLAN 2016-2020 AND LOCAL GOVERNMENT CONTEXT (page 77) (Corporate Plan – p.89) Summary: Council Decision The corporate plan is the overarching component of the Council’s policy framework and this new version will provide strategic direction through to 2020. It is presented as a high level document outlining the priorities for the authority and the key actions which the organisation will take to achieve those priorities. It provides the context for the budget and has been prepared alongside the Council’s anticipated resourcing framework. Implications for the allocation of financial and other resources, risk, sustainability, and equalities will stem primarily from the implementation of actions and delivery of services designed to secure the stated priority outcomes. Options considered: The Council’s Constitution requires a Policy Framework within which resources will be allocated and strategic priorities agreed. The format is a matter for Council. Conclusions: The Corporate Plan sits at the heart of the Council’s policy framework. It sets out the corporate priorities the outcomes by which success can be measured and the actions designed to delivery those outcomes. Achieving the plan will be challenging in the current economic climate. However, it will provide the council with clear direction and guidance in work planning and resource allocation, and in service delivery. Recommendations: Reasons for Recommendations: 1. CABINET is requested to recommend approval of the Corporate Plan 2015 – 2020 by Full Council at its meeting on 23 September 2015. 2. OVERVIEW AND SCRUTINY COMMITTEE is requested to consider the Corporate Plan and refer 3. any comments to the meeting of Full Council on 23 September 2015 Sound governance and management of the Council LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Demographic date from Census 2011 County and Government collated data Information commissioned for the District e.g. Strategic Housing Market Assessment Cabinet Member: Ward member(s) Contact Officer Telephone Email 12. Councillor T FitzPatrick All Sheila Oxtoby 01263 516000 sheila.oxtoby@north-norfolk.gov.uk MEDIUM TERM FINANCIAL STRATEGY (page 97 ) (Strategy document – p.99) (Reserves statement – p.125) Summary: This report presents an updated medium term financial strategy for the period 2016/17 to 2019/20. The strategy has been updated to support the Corporate Plan for the period 2015 to 2019 which is included as a separate item on the agenda. Options considered: The MTFS has been refreshed following the May 2015 elections and is presented in support of the Corporate Plan for the period 2015 to 2019. Conclusions: The Council continues to face a funding gap in the medium term, the MTFS has been refreshed alongside the Corporate Pan for the period 2015 to 2019. Recommendations: It is recommended that: 1) Members consider and note: a) The current financial forecast for the period 2016/17 to 2019/20; b) The current capital funding forecasts; 2) Members consider and recommend to Full Council: a) Continuation of the current Local Council Tax Support Council Scheme for 2016/17; Decision b) That the Local Council Tax Support Scheme grant for parishes be offered to those parish and town councils that accepted the grant in 2015/16 and the total amount available is reduced in line with the Council’s relative funding reductions as outlined within the strategy document; c) The revised reserves statement as included at Appendix A to the financial strategy. To refresh the Medium Term Financial Strategy in line with the Reasons for Recommendations: Corporate Plan and to inform the detailed budget work for 2016/17. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Financial Strategy 2015/16 to 2017/18 Financial Strategy 2015-16 to 201718 2015/16 Budget report, item 11 February 2015 Cabinet - February 2015 Cabinet Agenda Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: 13. Councillor W Northam All Karen sly 01263 516243 karen.sly@north-norfolk.gov.uk CABBELL PARK – PROPOSED LIFTING OF OPEN SPACE RESTRICTION (page 127) (Consultation responses – electronic appendix only) This report summarises the comments received from the recent public consultation exercise on the proposed lifting of the open space restriction at Cabbell Park, Cromer so as to allow future development of the site to accommodate a new medical centre for the town and potentially other uses on the balance of the site in the future. Summary: Options: The report considers: whether the authority should proceed with lifting the open space restriction on Cabbell Park, Cromer so as to facilitate development of a new medical centre facility to serve the town on part of the site, as well as new sports pitch facilities on a site on the edge of town; or retain the Cabbell Park site in current use as a single football pitch with limited access by the wider public which the Council believes is outside of the original intention of the benefactor in proposing that the Cabbell Park site be defined as open space under the terms of the 1906 Open Spaces Act. Conclusions: The recent public consultation process has indicated support for the lifting of the open space restriction in order to accommodate a new medical centre facility for the town on part of the Cabbell Park site, but a preference for the balance of the site to be retained as open space, available for wide public use. Recommendations: That Cabinet:1. considers the comments received through the public consultation process; Cabinet Decision 2. agrees to the removal of the open space restriction at Cabbell Park; and 3. restates its intention that the proposed new Cromer community sports pitch facility will be named after Mrs Bond Cabbell in honour of her original bequest of land in the town for sporting purposes in memory of local people who gave their lives in service during the Great War of 1914-1918. Reasons for Recommendations: Cabinet member(s): Ward member(s) Contact Officer Telephone Email 14. To facilitate investment in new medical centre and sports facilities for Cromer. Councillor T FitzPatrick All Steve Blatch 01263 516214 steve.blatch@north-norfolk.gov.uk PROCUREMENT OF REPLACEMENT PRINT SOLUTION Summary: (page 133) This report details the need to procure a new corporate printing solution for the Council. The existing print solution contract expires in December this year and needs in this area are changing as a result of technology, giving us an opportunity to change our approach with potentially, significant financial savings. Options considered: Procure a solution which maintains the existing level of centralised, on site printing. This has been rejected as being too expensive for the volumes the council now requires. Procure a solution which reduces the level of centralised on site printing. Soft market testing has indicated that this will deliver savings but that it is probably not the best solution in terms of value for money. Procure a hybrid solution which allows for a combination of onsite and offsite printing with an option for inclusive postage costs for the offsite printed matter. Soft market testing indicates this will be the best option as it will give greatest flexibility and better financial savings than option 2 above. Procure a completely offsite printing solution, including postage where required. This may provide more financial benefits but it is likely that the additional risks in terms of flexibility and speed of delivery may outweigh these additional benefits. Conclusions: The current print contract is due to expire in December 2015, and authorisation is therefore required from Cabinet to procure a new print solution. This can be achieved by a number of procurement options, including both the use of framework contracts which the council is eligible to use, and open procurement options. A simple reduction in print equipment to reflect current volumes provides an adequate business case to proceed. However, it is likely that a hybrid, onsite/offsite printing, with postage costs included solution will provide the most economically advantageous solution to the Council, given the likelihood of changing needs for printed material in the future. It would appear that this can be delivered either in splits lots or as one overarching contract. Recommendations: Cabinet Decision Reasons for Recommendations: That Cabinet authorises officers to procure a new printing solution, which gives the most economically advantageous option to the Council, for implementation as soon as possible after the existing printing equipment contract expires in December 2015. The existing printing contract expires in December 2015 and there is a need to complete the procurement by this time or negotiate a short additional extension to cover a longer procurement period.. Whilst eligible framework contracts will allow this timeline to be met, the Council wishes to ensure that smaller, local providers are able to be included in the procurement process. Cabinet member(s): Ward member(s) Contact Officer Telephone Email 15. Councillor T FitzPatrick All Nick Baker 01263 516221 nick.baker@north-norfolk.gov.uk FORMER NORTHFIELD ROAD SURGERY PREMISES, NORTH WALSHAM (page 141) (Aerial map – p.146) (Floor plan – p.147) (Exempt Appendix 1 – p.) ** EXEMPT APPENDIX ** NOT FOR PUBLICATION – BY VIRTUE OF PARAGRAPH 3 OF PART 1 OF SCHEDULE 12A (AS AMENDED) OF THE LOCAL GOVERNMENT ACT 1972 Summary: Conclusions: This report proposes that the District Council registers its interest with NHS England Property Services in purchasing the freehold of the former Northfield Road surgery premises. This would enable to Council to facilitate the provision of a “community hub” facility for voluntary and community organisations providing services to the local population in and around North Walsham in conjunction with the North Norfolk Community Transport Association; pending preparation of a detailed business case and report for discussion / approval by Cabinet at its September meeting. The report proposes that the Council registers its interest in purchasing the former Northfield Road surgery premises in North Walsham with NHS England Property Services and seeks to develop a detailed business case so as to inform the basis of an offer for the premises, a decision in respect of which would be agreed at the September meeting of Cabinet. Recommendations: Cabinet Decision That Cabinet agrees:1) that the District Council registers its interest with NHS England Property Services in purchasing the freehold of the former Northfield Road surgery premises in North Walsham by 9th July 2015; 2) that the Council seeks to develop a detailed business case in conjunction with North Norfolk Community Transport Association regarding the future development of the premises as a community hub facility for voluntary and community organisations providing services to the local community in North Walsham. This report to be prepared over the period to end of August in order to inform a further report to Cabinet in September. Cabinet member(s): Ward member(s) Contact Officer Telephone Email 16. Councillor J Rest All Steve Blatch 01263 516232 steve.blatch@north-norfolk.gov.uk COMPULSORY PURCHASE OF 33 OAK STREET FAKENHAM – LONG TERM EMPTY PROPERTY (page 148) (Exempt Appendix 2 – p) ** EXEMPT APPENDIX ** NOT FOR PUBLICATION – BY VIRTUE OF PARAGRAPHs 1, 2 & 3 OF PART 1 OF SCHEDULE 12A (AS AMENDED) OF THE LOCAL GOVERNMENT ACT 1972 Summary: This report makes the case for compulsory purchase of the above property, which has been empty in excess of 7 years. Options This property has been empty for a considerable period. Various methods of improving the property and/or bringing the property back into use have been explored (see accompanying Exempt Enforcement Board Briefing), to no avail. The owners continue to show no willingness to bring the property back into use and without intervention by the Council the property is unlikely to be returned to use in the near future. The local Methodist Church has expressed some interest in the property but of late that interest has waned. The property is externally attractive and should the church not pursue their interest officers consider that it presents a promising development opportunity for investors. This report proposes that the Council applies to the Secretary of State for a Compulsory Purchase Order because without such an order the property is unlikely to be voluntarily returned to use by the owners in the near future. Prior to seeking an order, the Council would be expected to have attempted to reach a voluntary agreement for sale with the current owners, which would be based on an independent market valuation. It may be possible to enter into an arrangement with a purchaser for a back to back sale following compulsory purchase. If not, then once acquired, the property would be sold on the open market by the method likely to attract greatest interest from potential developers. Recommendations: Cabinet Decision 1. That officers are authorised to seek a voluntary agreement from the owners of 33 Oak Street, Fakenham, to sell the property to the Council stating clear timescales for the owners to respond and to complete the sale. 2. If no such agreement is reached, that officers are authorised to proceed with an application for a Compulsory Purchase Order on the property from the Secretary of State. 3. That officers are authorised to take necessary steps for the acquired property to be sold on at the earliest opportunity with binding conditions that will make clear the Council’s expectation for the property be returned to use as soon as realistically achievable. 4. That the purchase will be funded from capital resources from which virement of the necessary funds is authorised. 5. To cap the CPO on costs at the upper limit identified in the accompanying confidential briefing paper. Reasons for Recommendations: 1. There is an expectation by the Secretary of State that Councils will seek to reach voluntary agreement on purchase prior to a Compulsory Purchase being authorised. 2. To enable the property to be brought back into use, thus reducing the number of long-term empty properties in the area and increasing housing provision. 3. As for 2 above. 4. To make the necessary financial provision for purchase 5. To ensure CPO remains a cost effective option. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report and which do not contain exempt information) North Norfolk Empty Homes Policy Section 17 Housing Act 1985 Cabinet member(s): Ward member(s) Contact Officer Telephone Email 17. Cllrs J Oliver & J Rest Lancaster (South and North) Will Abë 01263 516080 Will.abe@north-norfolk.gov.uk EXCLUSION OF PRESS AND PUBLIC To pass the following resolution: “That under Section 100A(4) of the Local Government Act 1972 the press and public be excluded from the meeting for the following item of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraphs _ of Part I of Schedule 12A (as amended) to the Act.” 18. PRIVATE BUSINESS Agenda Item 2__ CABINET Minutes of the meeting of the Cabinet held on Monday 06 July 2015 at the Council Offices, Holt Road, Cromer at 10.00am. Mrs S Arnold Mr N Dixon Mrs A Fitch-Tillett Mr T FitzPatrick (Chairman) Members Present: Also attending: Officers in Attendance: 15. Mrs A Claussen-Reynolds Mr P W High Mr R Reynolds Mr W Northam Mrs J Oliver Miss B Palmer Mr J Rest Mr E Seward Mr R Shepherd Mr B Smith The Chief Executive, the Corporate Directors, the Head of Finance, the Head of Assets and Leisure, the Estates and Valuation Manager, the Communications Manager and the Democratic Services Team Leader APOLOGIES FOR ABSENCE None 16. MINUTES The minutes of the meeting held on 8th June 2015 were approved as a correct record and signed by the Chairman 17. PUBLIC QUESTIONS None received 18. ITEMS OF URGENT BUSINESS None 19. DECLARATIONS OF INTEREST None 20. MEMBER QUESTIONS The Leader confirmed that Members could ask questions as each item arose. Cabinet 1 12 08 June 2015 21. CONSIDERATION OF ANY MATTER REFERRED TO THE CABINET BY THE OVERVIEW AND SCRUTINY COMMITTEE OR COUNCIL FOR RECONSIDERATION None 22. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE None 23. COUNCIL TAX SUPPORT WORKING PARTY 1.1 Mr W Northam, Portfolio Holder for Revenues and Benefits introduced this item. He explained that the Council had introduced a council tax support scheme in 2013/14 which had met the government’s default criteria and therefore was eligible for transitional funding. The scheme in effect reduced Council Tax Support by 8.5% for working age, which essentially meant that those of a working age depending on other criteria would be required to pay 8.5% of the Council Tax liability, i.e. a maximum discount of 91.5%. The initial scheme had been extended for 2014/15 and subsequently for 2015/16. Pensioners as per the prescribed protection could receive a maximum of 100% discount. Mr Northam informed Members that any changes to the scheme would require the Council to go out to consultation. The Council Tax Support Working Party had discussed the various options at length but felt that it would be fairer on residents to keep the current scheme. It was agreed that the scheme should be reviewed again a year. RESOLVED that The Council’s council tax support scheme should remain unchanged for 2016/17. Reasons for the decision: To minimise the financial impact on residents. 24. PLANNING POLICY AND BUILT HERITAGE WORKING PARTY Mrs S Arnold, Portfolio Holder for Planning introduced this item. She explained that the Council already had a Local Development Scheme in place and the time had come to review it. With reference to housing land supply, Mrs Arnold said that it was very important for the Council to have a five year supply of residential housing land in place. RESOLVED 1) To approve the publication of the Local Development Scheme (LDS) as the timetable for production of a new Local Plan for the district as soon as reasonably practicable following authorisation by Cabinet, but in any case having effect from the 3rd August 2015. 2) To approve the publication of the Regulation 18 Notification document as the scope of the emerging Local Plan for North Norfolk and to authorise the formal Cabinet 2 13 08 June 2015 notification of all those specified in the regulations, and to invite representations on the scope of the new local plan for a period of not less than 8 weeks commencing on the 17th August 2015. 3) To approve the publication of the Statement of Community Involvement (SCI), and to authorise a period of consultation of not less than 8 weeks commencing on the 17th August 2015. 4) 25. That the Land Supply Statement is published, BUSINESS EFFICIENCY AND DIGITAL TRANSFORMATION PROGRAMME UPDATE The Leader and Portfolio Holder for Business Transformation, Mr T FitzPatrick, introduced this item. He said that the report provided the third six monthly update on progress within the Business Efficiency and Digital Transformation Programme (BTP). He explained that the IT infrastructure improvement work required in the programme continued to progress well. The Business Process Review (BPR) of the Planning Service was underway and would be complete by the end of July. This would be followed by the development of a service improvement plan It was proposed by Mr W Northam, seconded by Mrs A Fitch-Tillett. RESOLVED to recommend to Council: That the Treasury Management Annual Report and Prudential Indicators for 2014/15 are approved. Reasons for the decision: Approval by Council demonstrates compliance with the required Codes. 26. ANNUAL REPORT 2014/15 The Leader introduced this item. He said that the report outlined the key elements of the Annual Report 2014/15 which would be published by July 2015. The Annual report presented the delivery of the Annual Action Plan 2014/15 and showed achievements against targets. The Deputy Leader said that she was very proud of the Council’s achievements over the previous year. It was proposed by Mr T FitzPatrick, seconded by Mrs A Fitch-Tillett and RESOLVED 1) To note the contents of this report. 2) To give authority to the Leader of the Council and the Chief Executive to approve the final public version of the report. 3) To give authority to the Leader of the Council and the Chief Executive to approve the communications plan for the Annual Report 2014/15. Reason for the decision: Cabinet 3 14 08 June 2015 To comply with the provisions of the Council Performance Management Framework and local government best practice. 27. TAXI FEES Mrs A Fitch-Tillett, Portfolio Holder for Environmental Services introduced this item in the absence of Mrs J Oliver, Portfolio Holder for Licensing. She explained that the report outlined the change in fees to the Hackney Carriage and Private Hire Vehicle application fee due to renewal in the taxi test station contract. The change had been agreed by the Chief Executive under delegated authority during the election period due to the contract end date falling in a period when Cabinet was not due to meet. As a result of the changes, the vehicle test fee would be removed from the hackney carriage and private hire vehicle application fee and for garages to charge the customer directly. It was proposed by Mrs A Fitch-Tillett, seconded by Mr N Dixon and RESOLVED: To confirm the decision made under delegated authority by the Chief Executive during the election period. To remove the vehicle taxi test fee from the hackney carriage and private hire vehicle application fee and for the garages to charge the customer directly. Reasons for the decision: To agree the change to the published fee for the hackney carriage or private hire vehicle application in accordance with the Councils required process. PROPOSED CROMER COMMUNITY SPORTS PITCH FACILITY – SUMMARY OF CONSULTATION RESPONSES 28. The Leader introduced this item. He explained that the report summarised the comments received from the recent public consultation on the potential of four shortlisted sites adjoining the boundary of Cromer to accommodate a new community sports pitch facility. The results indicated that there was support for the new facility being accommodated on the former Golf Practice Ground site, off Overstrand Road. The Deputy Leader added that Mr J Lee, local member and former Cabinet Member would like to pass on his thanks to Members and Officers for progressing this issue and he also wished to indicate his support for the proposal. It was proposed by Mr T FitzPatrick, seconded by Miss B Palmer and RESOLVED: 1) That Cabinet notes the comments received through the public consultation process on the four shortlisted sites identified for consideration in accommodating the proposed Cromer community sports pitch facility; and 2) The Cabinet authorises officers to open discussions with the owner of the former golf practice ground site, off Overstrand Road regarding its possible acquisition to accommodate the proposed community sports pitch facility Cabinet 4 15 08 June 2015 Reasons for the decision: To progress the acquisition of a site for the new community sports pitch facility. The Meeting closed at 10.21 am _______________ Chairman Cabinet 5 16 08 June 2015 Agenda Item No____9________ BUDGET MONITORING REPORT 2015/16 – PERIOD 4 Summary: This report summarises the budget monitoring position for the revenue account and capital programme to the end of July 2015. Options considered: Not applicable Conclusions: The overall position at the end of July 2015 shows an under spend of £175,136 to date for the current financial year on the revenue account, this is currently expected to deliver a full year variance of £115,000. Recommendations: It is recommended that: 1) Cabinet note the contents of the report and the current budget monitoring position; 2) Approve the additional budget of £20,000 in respect of 4a Market Street as referred to within the report. Reasons for Recommendations: To update Members on the current budget monitoring position for the Council. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) System budget monitoring reports Cabinet Member(s) Ward(s) affected Cllr Wyndham Northam Contact Officer, telephone number and email: Karen Sly, 01263 516243, Karen.sly@north-norfolk.gov.uk 1. Introduction 1.1. This report compares the actual expenditure and income position at the end of July 2015 to the Updated budget for 2015/16. The Original Base Budget as agreed by Full Council in February 2015 has now been updated for the approved budget roll forward requests as reported in the 2014/15 Outturn report in June 2015 where the spend is committed for 2015/16. 1.2 The base budget for 2015/16 included savings and additional income totalling £222,000 to be delivered in the year. Section 3.1 of this report includes the latest position on both of these areas 17 2. Budget Monitoring Position – Revenue Services 2.1 The General Fund Summary at Appendix A shows the high level budget monitoring position at 31st July 2015 which shows a year to date variance of £175,136 underspend. Of the underspend £187,993 is in relation to the service variances and £12,857 is in relation to the funding Scheme compared to the profiled budget. Details of these variances are included within section 2.7. Appendix B provides further details of the individual service variances. 2.2 Variances are reported against the updated budget in Appendix A. Any budgets and reserves affected will be updated accordingly. 2.3 The following table shows the over/under spend to date for the more significant variances this is compared to the updated budget. Table 1 – Service Variances Over/ (Under) Spend to Date against Updated Budget £ Assets and Leisure Car Parking – The favourable variance to the end of period 4 largely reflects income from pay and display ticket sales above the profiled budget. As this service is demand led and seasonally influenced the level of income will continue to be closely monitored. For the current time a full year variance of £30,000 is currently forecast. Sports Centres – The underspend to date is mainly due to invoices not yet being received for the hire of the facilities. Investment Properties – The overspend showing to date represents outstanding insurance claims which are still to be finalised. Community, Economic Development and Coast Community and Localism – The variance reflects prior year grants which have been allocated but the funding has not yet been drawn down. Customer Services IT Support Services – of the variance to the end of period 4 £21,000 represents an underspend on employee expenditure due to a vacant post which is expected to be utilised in the year. Of the remaining variance £48,400 relates to expenditure not yet incurred on computer related expenditure including software licences and consumables which is currently planned to be spent in the year. Development Management Development Management – The favourable variance showing at the end of period 4 reflects income received compared to the profiled budget. The overall position continues to be monitored and some of the income will be required for the service restructurings. 18 Estimated Full Year Variance Against Updated Budget £ (79,771) (30,000) (26,388) 0 28,920 0 (67,153) (85,963) (114,662) Table 1 – Service Variances Over/ (Under) Spend to Date against Updated Budget £ (33,357) Estimated Full Year Variance Against Updated Budget £ (48,232) (50,000) (26,595) 0 (31,361) 0 Benefits and Revenue Management – Employee savings due to a vacant post for which there is expected to be a full year saving. (27,512) (35,000) Corporate Finance – Employee savings due to a vacant post pending further review of options to fill the post. (17,053) Corporate and Democratic Core – The variance to date includes some outstanding provisions from 2014/15 for which the invoices have not yet been received. (45,455) Building Control – Of variance at the end of period 4, £13,000 is due to the trainee post which has only recently been appointed to, the remainder relates to income received above the level budgeted. No full year variance is currently shown as this will be allocated to the reserve in line with the ring-fencing of surpluses for the service. Property Information – The base budget allowed for the transfer of the land charges service to the Land Registry during the year. The timescales for the national project have now slipped for which there will be a resulting full year effect. A variance for year of £50,000 has currently been identified, but the overall service impact will be reviewed. Environmental Health Waste Collection and Disposal – Recent audits show that the total waste reject figure is 11.86%. This equates to a full year cost of £45,000 which can be met from within the service. Financial Services Benefits – The variance to date is mainly due to employee vacancies within the team of which three posts have now been appointed to. Organisational Development Insurance and Risk Management - The underspend is due to invoices not yet being received for insurance claims and tender work undertaken in 2014/15. Registration Services – The variance to the end of period 4 reflects the costs of the May elections for which the claims for reimbursement at yet to be made. TOTALS 3 (15,819) 158,091 0 (449,287) (115,000) Budget Monitoring Position – Savings and Additional Income 19 3.1 The budget for 2015/16 included savings and additional income totalling £222,000 within the service areas The detail for each of the service savings is included at Appendix D. Table 2 below summaries the current position for each service heading. Table 2 – Savings and Additional Income 2015/16 Corporate Savings 101,000 2015/16 Movement from the Base Budget at P4 101,000 0 2015/16 Updated Budget £ Finance 96,000 96,000 0 Environmental Health 25,000 25,000 0 222,000 222,000 0 Total 4 2015/16 Base Budget £ Non Service Variances Investment Interest – to Period 4 2015/16 4.1 The interest budget for 2015/16 anticipates that a total of £430,610 will be earned from treasury investments and loan interest. Overall an average balance of £19.6m is assumed, at an average interest rate of 2.2%. 4.2 At the end of period 4, a total of £164,139 had been received in interest, resulting in a surplus against the year to date budget of £19,951. The rate of interest achieved on investments was 1.6% from an average balance available of £29.1m. 4.3 The LAMIT pooled property fund continues to perform well and returned income of 1.45% in the first quarter of the year. Investment balances remain higher than budget and consequently the opportunity was taken to make further investments in pooled funds. The most appropriate funds were selected in consultation with the Council’s treasury advisers, Arlingclose, and £3m was invested in the Royal London cash Plus Fund and £3m in the Payden & Rygel Sterling Reserve Fund. 4.4 The Royal London fund is rated AAA and offers the opportunity for enhanced returns over the liquidity money market funds which the council currently uses. The fund manager aims to achieve this through a diversified portfolio of cash instruments and short-dated fixed income assets. The sum invested can be withdrawn with 2 days’ notice if necessary, and income earned is distributed quarterly. The fund has a performance benchmark of 7 day LIBID +0.75% before fees. The Payden fund operates in a similar way and so far an average of 0.85% is anticipated to be earned from these investments. 4.5 The total return which will be achieved in the year depends on a number of factors including the timing of the loans to Broadland Housing Association and the performance of the recent investments in the pooled funds and no change to the interest budget is being proposed at this stage. Alternative investments opportunities will again be considered as part of the mid-year update to the strategy. Retained Business Rates 20 4.6 The 2014/15 outturn position highlighted a favourable variance in relation to the local retention of business rates which allowed for a transfer to the earmarked reserve. Further details are included in the update to the financial strategy which is included on the September Cabinet Agenda. Part of the reason for the favourable variance was in relation to additional section 31 grants received above the level budgeted. The operation of the business rates retention scheme means that any deficit on the collection fund for business rates in the year would need to be taken account in future years when determining the shares of the business rates to be allocated (between the district, County and Central Government), the earmarked reserve has been established to mitigate any significant impact on the in-year budget of surpluses and deficit to avoid significant fluctuations year on year. 4.7 Currently no variance is forecast on the current years position although the position will be monitored over the coming months and ahead of the submission of the government returns. 5.1 Budget Monitoring Position – Summary 5.2 The following table provides a summary of the full year projections for the service areas along with an updated use of reserves figure where applicable. Table 3 - Summary of Full Year Effects 2015/16 Service Areas (Table 1) Treasury Management Total Estimated Movement From Original Base £ (115,000) 0 (115,000) 6 Budget Monitoring Position – Capital 6.1 Members were provided with an updated capital programme for both the current and future years as part of the 2014/15 Outturn Report to Cabinet in June 2015. Since this time there have been three amendments to the programme for the current financial year, which are outlined below. 6.2 Storm Surge (Coastal) – The Storm Surge budget previously totalled £1,041,000, with all funding identified as coming from Environment Agency grant. In addition to this a further £135,000 has been allocated to the scheme from the Council’s Capital Projects Reserve, to reflect that some works previously identified as revenue will be required to be capitalised during the current financial year. This change has been reflected within the Capital Programme identified in Appendix ___. 6.3 Web Infrastructure – In January 2015, Cabinet approved the allocation of a further £82,000 from the overall budget allocation for the Business 21 Transformation Scheme. Of this total, £34,000 was identified as being required to fund capital expenditure in relation to the Web Inftrastructure scheme. As there was an existing budget of £37,500, the additional allocation has taken the overall budget for the scheme up to £71,500, which has been reflected in the updated budget within the Capital Programme. 6.4 Environmental Health IT System Procurement – In the Cabinet report for July 2015, approval was given for the inclusion of a capital budget of £150,000 for the purchase of a new Environmental Health IT System following the expiration of the existing contract. The system will be used extensively to drive efficiency and reduce reliance on paper files within the Environmental Health sections. The budget has therefore been included within the Capital Programme for 2015/16, to be funded from capital receipts. 6.5 In addition to these amendments approval is also sought for an amendment to the North Walsham Regeneration Scheme capital budget. At the current time the budget available in year is £63,116, but an additional budgetary requirement of £20,000 has been identified. This scheme incorporated the purchase of 4a Market Street in North Walsham. The eventual purchase price for the site was slightly higher than originally anticipated following the independent valuation assessment. Further to this, as the site is now in the ownership of the Council, there is a requirement to make landscaping improvements. As the site is in a Conservation area, and following initial stakeholder consultation and discussions with the portfolio holder, it is felt that it would be best to have a York stone finish on the site, in keeping with the existing town centre street scheme. 7 Conclusion 7.1 The revenue budget is showing an estimated full year under spend for the current financial year of £115,000. The overall financial position continues to be closely monitored and it is anticipated that the overall budget for the current year will be achieved. 8 Financial Implications and Risks 8.1 The detail within section 2 of the report highlights the more significant variances including those that are estimated to result in a full year impact. 8.2 The Original base budget for 2015/16 included service savings and additional income totalling £222,000, these are still on target to be achieved. The progress in achieving these is being monitored as part of the overall budget monitoring process and where applicable corrective action will be identified and implemented to ensure the overall budget remains achievable. 8.3 The estimated outturn shown in Table 1 will continue to be monitored during the year and where applicable will be transferred to reserves. 9 Sustainability - None as a direct consequence from this report. 10 Equality and Diversity - None as a direct consequence from this report. 22 11 Section 17 Crime and Disorder considerations - None as a direct consequence from this report. 23 Appendix A General Fund Summary Report for Period 4 Year 2015/16 Full Year Budget £ Net Cost Of Services Assets & Leisure Clt / Corporate Customer Services & Ict Community, Econ Dev & Coast Organisational Development Environmental Health Finance Planning YTD Budget £ Total Actuals YTD YTD Variance Commitments £ £ £ Remaining Budget £ 2,229,553 0 612,761 5,676,831 948,221 3,867,714 3,044,050 1,446,866 698,349 38,516 224,024 561,170 391,450 229,640 1,209,258 418,656 623,158 57,940 104,509 458,346 540,622 191,658 1,406,996 199,841 (75,191) 19,424 (119,515) (102,824) 149,172 (37,982) 197,738 (218,815) 1,782,995 26,262 125,772 237,069 26,398 2,742,430 194,933 80,258 (176,600) (84,202) 382,480 4,981,416 381,201 933,626 1,442,121 1,166,767 Net Cost Of Services 17,825,996 3,771,063 3,583,070 (187,993) 5,216,117 9,026,809 Non Service Expenditure/Income Precepts Of Parish Councils Capital Charges Interest Receivable External Interest Paid Revenue Financing For Capital Retirement Benefits Contributions To/From Reserves 1,760,520 (5,630,696) (426,390) 0 90,800 289,815 424,608 880,275 (698,916) (144,188) 0 0 0 0 880,275 (698,916) (164,139) 23 0 0 0 0 0 (19,951) 23 0 0 0 0 0 0 0 0 0 0 880,245 (4,931,780) (262,251) (23) 90,800 289,815 424,608 Non Service Expenditure/Income (3,491,343) 37,171 17,243 (19,928) 0 (3,508,586) (1,760,520) (5,307,073) (3,121,466) (2,403,933) (57,912) (1,683,749) (14,334,653) (616,183) (1,857,477) (1,187,759) (1,238,338) (23,164) (846,642) (5,769,563) (616,183) (1,857,477) (1,154,947) (1,238,301) (23,228) (846,642) (5,736,778) 0 0 32,812 37 (64) 0 32,785 0 0 0 0 0 0 0 (1,144,337) (3,449,596) (1,966,519) (1,165,632) (34,684) (837,107) (8,597,875) 0 (1,961,329) (2,136,465) (175,136) 5,216,117 (3,079,652) Income Council Tax Payers - Parish Council Tax Payers - District Retained Business Rates Central Government Grants - Revenue Support Grant Central Government Grants - Council Tax Freeze Grant Central Government Grants - New Homes Bonus Income Surplus / Deficit 24 Appendix B Service Area Summaries P4 2015/16 Assets & Leisure Service Car Parking Markets Industrial Estates Surveyors Allotments Handy Man Parklands Administration Buildings Svs Property Services Parks & Open Spaces Foreshore Community Centres Sports Centres Leisure Complexes Other Sports Recreation Grounds Pier Pavilion Foreshore (Community) Woodlands Management Cromer Pier Public Conveniences Investment Properties Leisure Cctv Total Assets and Leisure Corporate Full Year Budget YTD Budget £ £ (1,209,835) (465,484) 66,301 (19,407) (15,683) (15,610) 3,320 1,108 (5,223) 7,164 5,399 (25,738) 107,490 102,524 0 9,607 471,746 137,256 193,832 68,780 20,396 6,744 291,834 75,628 650,005 192,505 99,721 60,144 10,389 2,769 103,300 68,847 400,159 176,407 188,742 62,118 70,949 34,646 669,317 235,763 95,726 (21,322) 0 12 11,668 3,888 2,229,553 Full Year Budget £ 698,349 YTD Budget £ YTD Actuals YTD Variance Commitments Budget Remaining £ £ £ £ (545,255) (79,771) 300,342 (964,922) (17,228) 2,179 20,759 62,771 (1,813) 13,797 4,838 (18,708) 1,378 270 0 1,942 7,135 (29) 0 (12,358) (25,252) 486 1,047 29,604 114,620 12,096 174,567 (181,697) 6,923 (2,684) 19,114 (26,037) 129,801 (7,455) 280,522 61,423 64,396 (4,384) 11,595 117,841 4,917 (1,827) 483 14,996 49,240 (26,388) 43,684 198,910 182,470 (10,035) 212,810 254,725 66,597 6,453 43,391 (10,267) 2,346 (423) 6,305 1,738 67,530 (1,317) 151,667 (115,897) 172,682 (3,725) 198,568 28,909 67,339 5,221 69,444 51,959 31,707 (2,939) 8,342 30,900 232,433 (3,330) 200,506 236,378 7,598 28,920 31,479 56,649 (294) (306) 3,532 (3,238) 3,888 0 0 7,780 623,158 YTD Actuals £ (75,191) 1,782,995 (176,600) YTD Variance Commitments Budget Remaining £ £ £ Service Corporate Leadership Team Legal Services 0 0 0 38,516 (4,212) 62,152 (4,212) 23,636 3,360 22,903 852 (85,055) Total Corporate 0 38,516 57,940 19,424 26,262 (84,202) Community, Econ Dev & Coast Full Year Budget £ YTD Budget £ YTD Actuals £ YTD Variance Commitments Budget Remaining £ £ £ Service Health Arts & Entertainments Museums General Economic Development Tourism Nnflag Project Coast Protection Pathfinder Regeneration Management Comm & Econ Dev Mgt Housing (Health & Wellbeing) Housing Strategy Community And Localism Coastal Management 0 112,981 20,000 418,648 124,278 0 1,123,600 0 0 0 256,784 3,482,844 137,696 0 0 40,228 0 139,560 48,717 0 371,796 0 16 0 72,104 18,613 (129,864) 0 (11,061) 42,640 0 139,375 45,317 (8,431) 372,612 62 (3,873) 1,184 65,463 16,373 (197,017) (4,298) (11,061) 2,412 0 (185) (3,400) (8,431) 816 62 (3,889) 1,184 (6,641) (2,240) (67,153) (4,298) 0 512 0 63,343 20,588 2,567 119,474 0 150 0 0 0 10,000 150 11,061 69,829 20,000 215,930 58,374 5,864 631,515 (62) 3,723 (1,184) 191,321 3,466,471 324,713 4,148 Total Community Economic Development 5,676,831 561,170 458,346 (102,824) 216,783 5,001,702 Customer Services & Ict Full Year Budget £ YTD Budget £ YTD Actuals £ YTD Variance Commitments Budget Remaining £ £ £ Service It - Support Services Tic'S Homelessness Customer Services Housing Graphical Info System Media & Communications Customer Services - Corporate 0 244,510 368,251 0 0 0 0 3,332 89,622 122,752 12 8,290 8 8 (82,631) 77,621 132,567 (6,032) 5,423 (16,840) (5,599) (85,963) (12,001) 9,815 (6,044) (2,867) (16,848) (5,607) 59,716 16,941 24,081 0 3,250 12,330 9,454 22,915 149,948 211,603 6,032 (8,673) 4,510 (3,855) Total Customer Services & ICT 612,761 224,024 104,509 (119,515) 125,772 382,480 Planning Full Year Budget £ Service Development Management Planning Policy Conservation & Design & landscape Major Developments Building Control Planning Support Property Information 515,124 251,624 225,038 185,991 87,930 0 181,159 YTD Budget £ 171,716 93,220 71,016 61,996 29,312 8 (8,612) YTD Actuals £ YTD Variance Commitments Budget Remaining £ £ £ 57,054 76,417 67,914 57,594 (4,045) 1,751 (56,844) (114,662) (16,803) (3,102) (4,402) (33,357) 1,743 (48,232) 25 7,624 450 2,250 745 768 1,540 66,881 450,446 174,757 154,874 127,652 91,207 (3,291) 171,122 Total Planning 1,446,866 418,656 199,841 (218,815) 80,258 1,166,767 Environmental Health Full Year Budget £ YTD Budget £ YTD Actuals £ YTD Variance Commitments Budget Remaining £ £ £ Service Commercial Services Rural Sewerage Schemes Travellers Public Protection Street Signage Pest Control Environmental Protection Dog Control Env Health - Service Mgmt Waste Collection And Disposal Cleansing Environmental Strategy Community Safety Civil Contingencies 471,640 370,675 99,960 90,319 33,562 16,572 549,803 60,304 0 1,339,151 638,723 29,147 21,973 145,885 154,759 185,277 46,812 41,776 7,848 5,540 176,913 18,866 8 (595,060) 136,885 (5,950) 7,326 48,640 151,298 182,889 46,799 40,769 4,858 5,874 173,403 17,641 (2,408) (621,655) 155,019 (9,204) 3,610 42,765 (3,461) (2,388) (13) (1,007) (2,990) 334 (3,510) (1,225) (2,416) (26,595) 18,134 (3,254) (3,716) (5,875) 6,387 0 27,771 9,519 2,165 71 19,179 11,550 7,686 2,210,747 424,055 21,263 0 2,039 313,955 187,786 25,390 40,031 26,539 10,627 357,221 31,113 (5,278) (249,941) 59,649 17,088 18,363 101,081 Total Environmental Health 3,867,714 229,640 191,658 (37,982) 2,742,430 933,626 Finance Full Year Budget £ YTD Budget £ YTD Actuals £ YTD Variance Commitments Budget Remaining £ £ £ Service Local Taxation Benefits Discrectionary Payments Non Distributed Costs Benefits & Revenues Mgmt Corporate Finance Internal Audit Central Costs Corporate & Democratic Core 549,929 1,030,227 95,051 290 0 0 0 0 1,368,553 235,752 481,584 47,096 67,272 0 0 (31,332) 8 418,262 243,169 450,223 46,942 66,747 (27,512) (17,053) (41,443) 394 372,807 7,417 (31,361) (154) (525) (27,512) (17,053) (10,111) 386 (45,455) 17,944 13,948 0 0 0 11,067 89,661 0 62,313 288,816 566,056 48,109 (66,457) 27,512 5,986 (48,218) (394) 933,433 Total Finance 3,044,050 1,209,258 1,406,996 197,738 194,933 1,442,121 Organisational Development Human Resources & Payroll Insurance & Risk Management Policy & Performance Mgt Registration Services Members Services Total Organisational Development Total Net Cost of Services Full Year Budget YTD Budget £ £ 0 3,516 0 10,334 0 (8) 403,722 196,096 544,499 181,512 YTD Actuals YTD Variance Commitments Budget Remaining £ £ £ £ 17,391 13,875 4,705 (22,096) (5,485) (15,819) 0 5,485 (4,098) (4,090) 0 4,098 354,187 158,091 9,677 39,858 178,627 (2,885) 12,016 353,856 948,221 391,450 540,622 149,172 26,398 381,201 17,825,996 3,771,063 3,583,070 (187,993) 5,195,832 9,047,094 26 PROPOSED SAVINGS 2015/16 ONWARDS Service Savings Title Workstream (where applicable) Brief Outline of Saving/Additional Income (where applicable) Appendix C Saving(S) /Income (I) 2015/16 Savings /Income 2015/16 Period 4 Update £ £ CORPORATE SAVINGS Various Overtime Other Efficiencies Historically actual overtime incurred has exceeded the budget set. Additional will be funded from underspends elsewhere in the service, for example from vacant posts or one-off funding. Not all services budget separately budget for overtime, but most will incur OT costs. The savings proposal proposes some reduction to the overtime budget for 15/16 pending further detailed work of the reasons for the level of overtime incurred and whether alternative process or methods of working can be used. Where overtime is required for an emergency, then this should be funded from the general reserve. Various Professional Fees Other Efficiencies A small number of professional fees budgets are allocated across services which are not currently utilised, it is therefore proposed that these be removed. S 10,000 10,000 Training Other Efficiencies Following a review of all service training budgets along with the corporate training budget it is proposed that a saving can be made across this area of expenditure. This is an area that has underspent in previous years, also there is inconsistency across services in relation to the training budget available. This proposal has also reduces this disparity and also releases an ongoing saving whilst still ensuring capacity within service and corporate training budgets. S 19,000 19,000 Various Travel Other Efficiencies Travel costs for example lump sums and public transport costs are allocated across a nnumber of services, following a review a number of small savings at the cost centre levels have been identified and are being put forward for consideration as a saving. S 25,000 25,000 Legal Additional Income Selling Services Additional income from the provision of legal services to another authority. I 40,000 40,000 Other Efficiencies Within the service (including Revenues, Benefits and Accountancy ) there are currently a number of vacant posts. It is proposed that four posts are removed from the establishment. Further review will be carried out to ensure resources are allocated accordingly across the service. In addition following a review of the subsidy budgets it is possible to remove £20k from the ongoing budget. S 96,000 96,000 Other Efficiencies The annual budget for recycling initiatives is historically underspend and is not always required every year in full. It is proposed that the annual budget is removed and initiatives are funded on a project basis moving forwards from the general or earmarked reserves as applicable. S 25,000 25,000 222,000 222,000 Various S 7,000 7,000 FINANCE Finance Vacant Posts and Subsidy ENVIRONMENTAL HEALTH Environmental Health Recycling Initiatives Sub Total 27 Appendix D GENERAL FUND CAPITAL PROGRAMME - 2015/16 Scheme Scheme Total Current Estimate Pre 31/3/15 Actual Expenditure Current Budget 2015/16 Actual to P4 2015/16 £ £ £ £ Variance to 2015/16 Current Budget £ Comments Updated Updated Budget 2016/17 Budget 2017/18 £ £ Updated Budget in Future Years £ Jobs and the Local Economy North Norfolk Enterprise Innovation Centre 50,000 10,295 39,705 0 (39,705) Rocket House 77,084 36,485 40,599 0 Public Conveniences (Plumbing and Drainage) 15,000 12,303 2,697 Mundesley Road Car Park Resurfacing 70,000 615 North Norfolk Enterprise and Start Up Grants 135,000 Car Park Refurbishment 2015/16 Public Convenience Water Heater Improvements This scheme is currently on hold 0 0 0 (40,599) 0 0 0 466 (2,231) 0 0 0 69,385 32,838 (36,547) 0 0 0 35,454 99,546 37,802 (61,744) 0 0 0 53,108 0 53,108 0 (53,108) 0 0 0 10,000 0 10,000 0 (10,000) 0 0 0 410,192 95,152 315,040 71,106 (243,934) 0 0 0 Disabled Facilities Grants Annual programme 0 594,970 116,568 (478,402) 499,277 1,054,890 0 Housing Associations Annual programme 0 504,543 0 (504,543) 0 0 0 3,500,000 0 3,500,000 0 (3,500,000) 0 0 0 100,000 4,437 95,563 4,482 (91,081) 0 0 0 3,600,000 4,437 4,695,076 121,050 (4,574,026) 499,277 1,054,890 0 1,409,000 1,184,417 224,583 0 (224,583) 0 0 0 40,023 37,671 2,352 0 (2,352) 0 0 0 1,418,631 1,304,161 114,470 16,411 (98,059) 0 0 0 79,500 69,533 9,967 0 (9,967) 0 0 0 Housing and Infrastructure Housing Loans to Registered Providers Parkland Improvements Payment of the loan is currently on hold following delays in planning permissions. Coast, Countryside and Built Heritage Gypsy and Traveller Short Stay Stopping Facilities Sheringham Beach Handrails Cromer Pier Structural Works - Phase 2 Sheringham Promenade Lighting 28 GENERAL FUND CAPITAL PROGRAMME - 2015/16 Scheme Scheme Total Current Estimate Pre 31/3/15 Actual Expenditure Current Budget 2015/16 Actual to P4 2015/16 £ £ £ £ Variance to 2015/16 Current Budget £ Comments Updated Updated Budget 2016/17 Budget 2017/18 £ £ Updated Budget in Future Years £ Cromer Pier and West Prom Refurbishment Project 815,000 42,062 772,938 1,164 (771,774) 0 0 0 Refurbishment Works to the Seaside Shelters 149,500 109,184 40,316 8,918 (31,398) 0 0 0 10,400,000 3,447,172 6,952,828 585,598 (6,367,230) 0 0 0 1,967,015 1,683,217 283,798 0 (283,798) 0 0 0 122,000 91,486 30,514 0 (30,514) 0 0 0 90,000 16,678 73,322 0 (73,322) 0 0 0 1,176,000 852,105 323,895 5,100 (318,795) 0 0 0 804,000 279,957 524,043 220 (523,823) 0 0 0 2,221,000 307 69,693 660 (69,033) 2,151,000 0 0 Sheringham Gangway 136,737 46,570 90,167 72,667 (17,500) 0 0 0 Repairs and Renewals Grants - Flood Protection Works 368,294 368,294 0 235,273 235,273 0 0 0 Ostend Targeted Rock Placement and Coastal Adaptation 55,000 0 55,000 220 (54,780) 0 0 0 Cromer Pier - External and Roofing Improvements to Pavilion Theatre 20,000 0 0 0 0 0 20,000 0 21,271,700 9,532,814 9,567,886 926,232 (8,641,654) 2,151,000 20,000 0 197,000 732 196,268 0 (196,268) This scheme is currently on hold as the transfer of property title to Cromer Town Council did not take place. 0 0 0 No's 4 and 4a Market Street, North Walsham have been (17,786) purchased, and plans are being drawn up for landscaping of the area. 0 0 0 Cromer Coast Protection Scheme 982 and SEA Pathfinder Project Cromer to Winterton Scheme Coastal Erosion Assistance Storm Surge Sheringham West Prom Mundesley - Refurbishment of Coastal Defences Grants have continued to be paid in the current financial year, with any expenditure to be offset by DEFRA grant income Localism North Lodge Park North Walsham Regeneration Schemes (Including Market St North Walsham) 82,045 18,929 63,116 45,330 Victory Swim and Fitness Centre 54,370 12,535 41,835 3,816 (38,019) 0 0 0 100,000 86,190 13,810 8,440 (5,370) 0 0 0 Play Areas 29 GENERAL FUND CAPITAL PROGRAMME - 2015/16 Scheme Scheme Total Current Estimate Pre 31/3/15 Actual Expenditure Current Budget 2015/16 Actual to P4 2015/16 £ £ £ £ Variance to 2015/16 Current Budget £ Comments Updated Updated Budget 2016/17 Budget 2017/18 £ £ Updated Budget in Future Years £ Splash Roof Repairs 73,630 9,563 64,067 0 (64,067) 0 0 0 Steelwork Protection to Victory Pool and Fakenham Gym 27,500 33 14,967 0 (14,967) 0 12,500 0 Cabbell Park 64,000 7,915 56,085 45,673 (10,412) 0 0 0 178,500 0 178,500 0 (178,500) 0 0 0 Holt Country Park 12,500 0 12,500 0 (12,500) 0 0 0 Fakenham Gym 62,500 0 15,000 0 (15,000) 30,000 0 17,500 Splash Pool - Steelworks 35,000 0 0 0 0 0 35,000 0 887,045 135,897 656,148 103,259 (552,889) 30,000 47,500 17,500 Trade Waste Bins/ Waste Vehicle 272,700 254,666 18,034 0 (18,034) 0 0 0 Personal Computer Replacement Fund 205,583 162,603 42,980 0 (42,980) 0 0 0 Waste Management & Environmental Health IT System 232,427 226,332 6,095 0 (6,095) 0 0 0 75,000 63,190 11,810 0 (11,810) 0 0 0 Procurement for Upgrade of Civica System 317,312 198,214 119,098 0 (119,098) 0 0 0 e-Financials Financial Management System Software Upgrade 33,000 21,506 11,494 0 (11,494) 0 0 0 250,570 172,301 78,269 0 (78,269) 0 0 0 10,000 0 10,000 100 (9,900) 0 0 0 100,000 0 100,000 0 (100,000) 0 0 0 90,000 7,933 82,067 11,646 (70,421) 0 0 0 38,950 (31,903) 0 0 0 North Norfolk Railway Delivering the Vision Asset Management Computer System Administrative Buildings Cash Receipting System Upgrade Planning System (Scanning of Old Files) Telephony Procurement This budget has been increased by £34,000 to reflect further draw down of monies from the Business Transformation budget. Web Infrastructure Upgrade 71,500 647 70,853 New Print Solution - Multi Function Devices 60,000 53,599 6,401 0 (6,401) 0 0 0 100,000 100,000 0 0 0 0 0 0 Server Replacement 30 GENERAL FUND CAPITAL PROGRAMME - 2015/16 Scheme Scheme Total Current Estimate Pre 31/3/15 Actual Expenditure Current Budget 2015/16 Actual to P4 2015/16 £ £ £ £ Variance to 2015/16 Current Budget £ 126,000 0 126,000 5,166 GIS / Web Based Mapping Solution 20,000 0 20,000 0 Recording and Audio Equipment 20,000 0 20,000 Upgrades to Accolade and Idox 25,000 0 Wheeled Bins (Kier) 66,750 Wheeled Bins 40,000 Fakenham Connect and Cromer Office Works - DWP Comments Updated Updated Budget 2016/17 Budget 2017/18 £ Tenders for the works at (120,834) Fakenham Connect were due back on the 7th August. £ Updated Budget in Future Years £ 0 0 0 (20,000) 0 0 0 0 (20,000) 0 0 0 25,000 0 (25,000) 0 0 0 0 66,750 59,638 (7,112) 0 0 0 0 40,000 12,740 (27,260) 0 0 0 0 0 0 Following Cabinet approval at their meeting in July 2015, this budget has been included for (150,000) the procurement of a new Environmental Health IT system. Environmental Health IT System Procurement 150,000 0 150,000 0 Fakenham Connect Roof Works 30,000 0 20,000 0 (20,000) 10,000 0 0 Stonehill Way Fire and Security System 15,000 0 0 0 0 0 15,000 0 2,310,842 1,260,991 1,024,851 128,241 (896,610) 10,000 15,000 0 28,479,779 11,029,291 16,259,001 1,349,889 (14,909,112) 2,690,277 1,137,390 17,500 31 GENERAL FUND CAPITAL PROGRAMME - 2015/16 Scheme Scheme Total Current Estimate Pre 31/3/15 Actual Expenditure Current Budget 2015/16 Actual to P4 2015/16 £ £ £ £ 32 Variance to 2015/16 Current Budget £ Comments Updated Updated Budget 2016/17 Budget 2017/18 £ £ Updated Budget in Future Years £ Cabinet 7 September 2015 Overview and Scrutiny 16 September 2015 Agenda Item No_____10_______ MANAGING PERFORMANCE QUARTER 1 2015/16 Summary: The purpose of this report is to give a first quarter progress report of the performance of the Council. More specifically it reports delivery of the Annual Action Plan 2015/16 and achieving targets. It gives an overview, identifies any issues that may affect delivery of the plan, the action being taken to address these issues and proposes any further action needed that requires Cabinet approval. Options considered: Options considering action regarding performance are presented separately, issue by issue, to the appropriate Council Committee. Conclusions: 1. The majority of the 55 activities in the Annual Action Plan 2015/16 are on track (49). Performance is being closely monitored, particularly for the activities where issues or problems have been identified (two). Some activities have already been completed successfully (two), one is on hold and one is not started. 2. Of the 17 performance indicators where a target has been set 11 are on or above target, two close to target and four below target. Where assessment against the same period last year is possible (20 indicators), nine are improving, five are static and six are worsening. 3. The delivery of the Annual Action Plan is progressing according to plan but there are a very few performance issues in achieving targets and achieving improvement. The issues involved, and action being taken in each case, are detailed in the remainder of the document. Recommendation: That Cabinet notes this report, welcomes the progress being made and endorses the actions laid out in Appendix E being taken by management where there are areas of concern. Reasons for Recommendations: To ensure the objectives of the Council are achieved. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW 33 Cabinet 7 September 2015 Overview and Scrutiny 16 September 2015 (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Cabinet Member(s) Ward(s) affected Tom FitzPatrick All Contact Officer, telephone number and email: Helen Thomas, 01263 516214, Helen.thomas@north-norfolk.gov.uk 1. Introduction The purpose of the ‘Managing Performance Quarter 1 2015/16’ report is to identify good practice and disseminate it, highlight any performance issues to help the Council identify areas for discussion and take action to secure improvement in the future where it is needed. It is a key part of the Council’s Performance Management Framework. 2. Content of the Report The first quarter performance report shows progress against the Corporate Plan 2012-2015 priorities together with any other relevant performance achievements and issues. Each priority has a strategic assessment of progress achieved during the quarter in delivering the Annual Action Plan 2015/16 and achieving targets. Performance information for each priority is broken into two sections: Strategic Overview including assessment of overall performance within each priority, key achievements and issues Performance Indicators – progress reporting In addition, detailed progress reports for each activity in the Annual Action Plan 2015/16 are presented as Appendix 1 and a Development Mangment Workload report is included as Appendix 2. 3. Conclusion The majority of the 55 activities in the Annual Action Plan 2015/16 are on track (49). Performance is being closely monitored, particularly for the activities where issues or problems have been identified (two). Some activities have already been completed successfully (two), one is on hold and one is not started. Of the 17 performance indicators where a target has been set 11 are on or above target, two close to target and four below target. Where assessment against the same period last year is possible (20 indicators), nine are improving, five are static and six are worsening. 34 Cabinet 7 September 2015 Overview and Scrutiny 16 September 2015 The delivery of the Annual Action Plan is progressing according to plan but there are a very few performance issues in achieving targets and achieving improvement. The issues involved, and action being taken in each case, are detailed in the remainder of the document. 4. Implications and Risks Prompt action to deal with any performance issues identified by this report will reduce the risk to delivery of the Annual Action Plan and the achievement of the priorities in the Corporate Plan 2012-15. The recommendations of this report outline the action being taken to reduce or remove the risk of not delivering the Corporate Plan. The Corporate Risk Register which includes the risk associated with nondelivery of the Corporate Plan is reviewed regularly by the Audit Committee and the Performance and Risk Management Board. 5. Financial Implications and Risks Prompt action to deal with any performance issues identified by this report will reduce the financial risk to the Council. 6. Sustainability There are no sustainability implications of this report. 7. Equality and Diversity There are no equality and diversity implications of this report. 8. Section 17 Crime and Disorder considerations There are no Section 17 Crime and Disorder implications of this report. 35 Appendix E Managing Performance Quarter 1 2015/16 Version 1.0 Any queries please contact Policy and Performance Management Officer, Helen Thomas Tel. 01263 516214 Managing Performance Quarter 1 2015-16 v1360 Page 1 of 41 Contents Contents .................................................................................... 2 Introduction............................................................................... 3 Key............................................................................................. 3 Overview ................................................................................... 4 Jobs and the Local Economy .................................................. 5 Housing and Infrastructure ...................................................... 8 Coast, Countryside and Built Heritage ................................. 10 Localism .................................................................................. 17 Delivering the Vision .............................................................. 19 Appendix 1: Delivering the Annual Action Plan 2015/16 ..... 25 Jobs and the Local Economy ............................................................ 25 Housing and Infrastructure ................................................................ 29 Coast, Countryside and Built Heritage............................................... 31 Localism ............................................................................................ 34 Delivering the Vision .......................................................................... 36 Appendix 2: Development Management Workload .............. 39 Version Control....................................................................... 41 Managing Performance Quarter 1 2015-16 v1370 Page 2 of 41 Introduction The quarterly performance report for Cabinet shows progress against the Corporate Plan 2012-2015 Priorities, together with any other relevant performance achievements and issues. Each priority has a strategic assessment of progress achieved during the quarter in delivering the Annual Action Plan 2015/16 and achieving targets. Performance information for each priority is broken into two sections: Summary, including assessment of overall performance within each priority Performance Indicators – progress reporting Progress in delivering each activity in the Annual Action Plan 2015/16 is reported in Appendix 1. The purpose of the report is to highlight any performance issues to help the Council identify areas for discussion and take action to secure improvement in the future where it is needed. Signifies an action or target achieved that has an outcome that meets our equalities objectives. Key NA = Not applicable Target achieved or exceeded Improving compared to the same period last year Close to target Close to the same period last year’s result Significantly below target Significantly worse compared to the same period last year Indicators can be labelled as not applicable as this is important information for the Council where the influence and actions of the Council may make improvements but there is not sufficient control over the outcome to set a target Managing Performance Quarter 1 2015-16 v1380 Page 3 of 41 Overview 1. The majority of the 55 activities in the Annual Action Plan 2015/16 are on track (49). Performance is being closely monitored, particularly for the activities where issues or problems have been identified (two). Some activities have already been completed successfully (two), one is on hold and one is not started. See Chart 1 below. 2. Of the 17 performance indicators where a target has been set 11 are on or above target, two close to target and four below target. Where assessment against the same period last year is possible (20 indicators), nine are improving, five are static and six are worsening. 3. The delivery of the Annual Action Plan is progressing according to plan but there are a very few performance issues in achieving targets and achieving improvement. The issues involved, and action being taken in each case, are detailed in the remainder of the document. Activities 4% 2%2% 3% Completed Successfully On Track Some Problems Not Started 89% On Hold Chart 1 : Progress of the activities in the Annual Action Plan 2015/16 Managing Performance Quarter 1 2015-16 v1390 Page 4 of 41 Jobs and the Local Economy Strategic Overview There has been a considerable amount of activity against this priority. All actions are on track (18 of 18). Performance against all of the four performance indicators are on or above target. Performance against all but one of the performance indicators have improved since the same period last year. The Council has: 1. Successfully completed extensive Cromer pier repair works following the storm surge. The official opening is expected during August 2. Supported a further 34 business start-ups, through the Enterprise north Norfolk programme and a full programme of business training events is planned up until December 2015. 3. Provided small grants to 42 businesses (since Jan 2015), totalling £78,255 4. Gained funding for key projects in the area, including: Egmere Business Park; The Maltings at Wells-next-the-Sea; Cromer West Promenade; fishermen’s beach access ramps and the development of a Deep History Coast project 5. Commissioned a ‘Business Growth and Investment Opportunities Strategy’ 6. Assisted in attracting new business investment into the District, most significantly the new user of the former Heinz site at Westwick 7. Established the Enabling Fund for projects that support the vitality of our towns 8. This quarter eastlaw has recruited a Legal Intern post intended to be a placement for a law student during the summer period 9. Held Planning Business Review Workshops the outcome of which will feed into new ways of working designed to streamline our processes and improve performance 10. Engaged in planning and preparation work for the Tour of Britain cycling race which will take place in September 2015, with stage 7 starting in Fakenham on Tuesday 8 September 11. On 7 July the Council sponsored an event at Paston College entitled Futures. The event was targeting year 10 pupils and above and was attended by colleges, universities and employers. The Growth Skills team, Learning for Everyone, were present promoting the option of becoming an apprentice to the 1,000 school children from across the District who attended. 12. The Council currently employs one apprentice and is advertising for two within Revenues and Benefits. The Human Resources Department created a flier on becoming an apprentice at the council. Managing Performance Quarter 1 2015-16 v1400 Page 5 of 41 Issues and challenges The Council plans to: 1. Develop a coherent marketing approach that builds on the investment strategy and the Deep History Coast concept, to attract investment and appropriate further development into the area 2. Develop appropriate projects that make the most of new European Union funding programmes and other emerging funding streams (such as the Coastal Communities Fund and European Maritime and Fisheries Fund (EMFF)) and orienting these towards supporting our growth objectives for the area Performance Indicators Indicators and Measures Number of businesses assisted to retain jobs and/or increase employment each year (monthly cumulative) (J 004) Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result 2 43 9 12 Target 2015/16 36 This is a combination of following up businesses from the skills survey and assistance to new and fledgling businesses. Number of member businesses of the Destination Management Organisation (DMO) for the North Norfolk coast and countryside (quarterly) (J 015) 152 149 80 188 250 by December 2015 April saw the largest renewal activity for the DMO with 91 renewals sent out to members. 90% of those members were retained, with those not renewing were mainly due to retirement or selling of their businesses. The acquisition of new members continues to grow, all in-line with the new rate card for membership (i.e., a new simplified two-tier structure). Member numbers are currently at 188, and they are awaiting paperwork or confirmation from an additional 15 businesses. If all successful, the total will be 203 members which will make Visit North Norfolk (VNN) have more members than both VisitNorwich and The Suffolk Coast, which have been established significantly longer than VNN. Number of new business start-ups supported by Enterprise North Norfolk 12 11 Managing Performance Quarter 1 2015-16 v1410 12 50 34 Page 6 of 41 Indicators and Measures Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result Target 2015/16 (quarterly cumulative) (ED 023) The Enterprise North Norfolk (ENN) extended contract started and ran from 1 January 2015 to 30 June 2015. The target was 35 for the six months. 11 were achieved in the first quarter (NNDC Q4) and a further 34 were achieved in the second quarter (NNDC Q1). Therefore achieving 45 against a target of 35 for this contract period. It has been agreed that the ENN contract will be extended for a further six months. Number of people supported with Information, Advice and Guidance (IAG) (quarterly cumulative) (ED 025) - 110 125 194 450 (annual) We are about to launch our new on line webinar service, which will hopefully absorb some of the ongoing demand for this service. Managing Performance Quarter 1 2015-16 v1420 Page 7 of 41 Housing and Infrastructure Strategic Overview There has been a lot of activity against this priority and outcomes being delivered. Seven of the eight activities are on track and one has not started. Performance against one of the two indicators where an assessment against the same period last year is possible is improving and the other is worsening. The Council has: 1. Seen that affordable housing yield on development sites is steady and is expected to continue in the near future 2. Developed a loan under the Local Investment Strategy which has led to the development of a scheme to be submitted for planning soon 3. Developed Exception Housing Schemes with registered providers and local communities (including a mixed affordable / market housing development) 4. eastlaw continues to play a pivotal role in the Council’s Enforcement Board delivering empty homes back into use. We have also advised on the setting up of Local Authority Trading Companies (LATCOs) and Registered Providers (RPs) for market and affordable housing and advised on an £85m housing development Issues and challenges The Council plans to: 1. Revise the Housing Strategy as a framework for the supply of sufficient housing appropriate to the identified market demand and local need and to feed in to the housing policies and land supply in the formulation of Local Plan 2. Standardise the approach to S106 agreements and review the Council’s approach 3. Maintain the momentum in the supply of new affordable housing and in the reduction in empty homes Managing Performance Quarter 1 2015-16 v1430 Page 8 of 41 Performance Indicators Indicators and Measures Number of long term empty homes (6 months or more) (monthly) (H 002) Q1/13/14 - Q1/14/15 Q1 15/16 Target Q1 15/16 Result - 518 612 Target 2015/16 - Monitor Class C total is 421 and the Levy total is 97 which give a slight increase in the long term properties of 4 compared to last month. This increase is broken down by an increase of 13 properties at Class C (empty 6-24 months) whilst the properties at Levy stage have reduced by 9 (empty 2 years+). The properties that have been reported as empty after 3 months receive an empty property review and questionnaire to complete. This gives us information as to what the owner's intention is regarding their property. Each month these reviews are sent out and dealt with by the Revenue's Service and the Empty Homes Manager. Where reviews are not completed or action not taken then these are followed up on a regular basis. Number of affordable homes built (monthly cumulative) (H 007) 41 9 N/A 0 - Carry out trend analysis The first affordable housing completions are expected in July, with 78 completions expected by the end of the financial year. The first 4 shared equity dwellings to be sold are now under offer and will be counted as completions when sold. Managing Performance Quarter 1 2015-16 v1440 Page 9 of 41 Coast, Countryside and Built Heritage Strategic Overview Activities and outcomes are being delivered against this priority. Two of the eleven actions have been successfully completed and a further eight are on track. One activity is having some problems. Performance against four of the seven targeted performance indicators are on or above target and three below target. Performance against one of the thirteen indicators where an assessment against the same period last year is possible are improving, four are static and three worsening. The Council has: 1. Successfully retained Green Flag awards at all 3 sites including Holt Country Park, Pretty Corner Woods in Sheringham and Sadler’s Wood in North Walsham 2. Successfully retained Blue Flags at all 4 beaches including Sheringham, Cromer, Sea Palling and Mundesley with Quality Coast awards for East Runton and, for the first time, Wells 3. Continued progress towards the completion of the Cromer Coast Protection Scheme, in a way that is sympathetic to local economic and community requirements 4. Further developed the Scheme to refurbish the Sea Wall at Sheringham West 5. Further developed a partnership approach towards a scheme to plan for the Bacton/ Walcott frontage, in conjunction with the operators of Bacton Gas Terminal, the Environment Agency and other partners 6. Garnered widespread support for the Norfolk/ Suffolk coastal partnership approach. 7. This quarter eastlaw has enforced against individuals to protect North Norfolk’s environment, and quality of life for residents, successfully obtaining fines and costs awards which deter repeated behaviour 8. Launched the Graham Allen Awards 2015 9. Carried out a public consultation on the potential of four short-listed sites adjoining the boundary of Cromer to accommodate a new community sports pitch facility 10. Opened a formal consultation to seek the public’s views regarding lifting the open space restriction at Cabbell Park in Cromer 11. Won two Building Excellence awards for North Norfolk District Council at the 2015 East Anglia Local Authority Building Control (LABC) Building Excellence awards held at St Andrew’s Hall, Norwich on Friday 26 June Managing Performance Quarter 1 2015-16 v1450 Page 10 of 41 Issues and challenges The council plans to: 1. Implement the partnership approach for Norfolk/ Suffolk maritime authorities and develop ideas for the wider centre of excellence for coastal management 2. Bring the Bacton/ Walcott coastal scheme to fruition 3. The planning application workload has increased significantly. Comparison figures show that, compared with the same time last year, the Council has received an additional 62 applications, and major applications in particular have risen from 16 to 28 over this period. This has resulted in additional fee income in excess of £100,000. However, this has resulted in a drop in our performance based on the statutory determination times. Actions are in place to address this. However, this has been impeded by difficulties in recruiting suitably qualified staff. Work is underway as part of the Digital Transformation to review the process used in planning. Once implemented the outcome of the work should be to increase our capacity to deal with this increase in workload. More detailed analysis is shown in Appendix 2 Performance Indicators Indicators and Measures Percentage of planning appeals allowed (monthly cumulative) (C 002) Number of planning appeals allowed (monthly cumulative) (C 002a) Q1/13/14 - Q1/14/15 Q1 15/16 Target Q1 15/16 Result 38.5% 38.5% 33.3% Target 2015/16 Review and report. Less than 30%. - N/A - 5.0 - 1.0 - - The number of appeals allowed has decreased in this first quarter. The appeal decisions are reviewed on a regular basis by Development Committee. Managing Performance Quarter 1 2015-16 v1460 Page 11 of 41 Indicators and Measures Percentage of MAJOR planning applications processed within thirteen weeks (monthly cumulative) (C 003) Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result 50.00% 75.00% 80.00% 50.00% Target 2015/16 80% While still below target, there has been an improvement in our major application performance in June. This highlights the need to review our approach to S106 agreement which usually is the reason for the delay. Percentage of MINOR planning applications processed within eight weeks (monthly cumulative) (C 004) 70% 34.68% 62.16% 70.00% 36.00% We cleared a backlog of applications early in the quarter which has had a negative impact on the cumulative figure for this quarter. There are still vacant posts within the team, which makes it difficult to maintain an improved performance level. This matter is currently being addressed. Percentage of OTHER planning applications processed within eight weeks (monthly cumulative) (C 005) 52.86% 81.31% 70.00% 70% 61.21% There are still vacant posts within the team, which makes it difficult to maintain an improved performance level. This matter is currently being addressed. Managing Performance Quarter 1 2015-16 v1470 Page 12 of 41 Indicators and Measures Percentage of MAJOR planning applications processed within thirteen weeks over the last 24 months (monthly cumulative) (DM 005) Q1/13/14 - Q1/14/15 72.22% Q1 15/16 Target 40.00% Q1 15/16 Result Target 2015/16 Target threshold revised by Government from 30% to 40% in June 2014. 73.86% Although our major application performance has dropped this quarter, it has not impacted on this indicator as it is measured over a longer period. Our major application performance will be closely monitored. Percentage of MAJOR planning applications refused and then overturned on appeal over the last 24 months (monthly cumulative) (DM 006) Number of MAJOR planning applications refused and then overturned on appeal over the last 24 months (monthly cumulative) (DM 006a) - - 1.39% 1 20.00% 1.14% Target threshold set by Government at 30% and confirmed by the Department of Communities and Local Government at 20% in June 2014. NNDC target 20%. 4 1 Less than 5. Managing Performance Quarter 1 2015-16 v1480 Page 13 of 41 Indicators and Measures Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result Target 2015/16 The percentage of major appeals allowed remains low and well within the Government targets Target response time to fly tipping and all other pollution complaints (within 2 working days) (monthly cumulative) (C 007) 86.00% 88.00% 80.00% 80% 87.00% The level of service over the quarter has remained consistent with a high proportion of complaints being responded to within 2 working days. There is no significant difference in the response to the range of pollution complaints included in this indicator. Number of pollution enforcement interventions (quarterly cumulative) (C 008) 10 9 - 6 - - Review and report. Within the quarter there were six new pollution cases which were investigated with a view to potential prosecution all were related to fly tipping, one warning letter was sent. The other cases are still pending further investigation/action. In addition two further fly tipping cases and one dog fouling case was completed during the quarter. One warning letter was sent and one simple caution was issued. The other case relating to dog fouling was closed with no evidence to proceed. A further two simple cautions were issued for burning commercial waste offences. Managing Performance Quarter 1 2015-16 v1490 Page 14 of 41 Indicators and Measures Number of fixed penalty notices issued (quarterly cumulative) (C 009) Q1/13/14 Q1/14/15 2 0 Q1 15/16 Target - Q1 15/16 Result 0 Target 2015/16 - - Carry out trend analysis The team continues to issue FPNs when incidents are witnessed. Number of defaults issued to the waste and related services contractor for cleanliness (monthly cumulative) (C 010) 10 52 - 17 - - Review and report. Defaults have been issued to the contractor either where they have failed to respond to a rectification within the specified time or they have not carried out an element of the service to the specified level. Officers monitor trends in areas defaults are issued to ensure prompt and appropriate interventions with the contractor. Number of rectifications issued to the waste and related services contractor for cleanliness (monthly cumulative) (ES 015) 50 80 - 63 - - No target. Report to Head of Service and Management Team The number of rectifications issued remains above target but is improved on previous periods. Proactive monitoring of the contract continues and rectifications issued where standards have slipped below those expected. This improvement is in the context of an increasing workload as the tourist season picks up. Managing Performance Quarter 1 2015-16 v1500 Page 15 of 41 Managing Performance Quarter 1 2015-16 v1510 Page 16 of 41 Localism Strategic Overview There has been a considerable amount of activity against this priority. All six activities are on track. The Council has: 1. Held the Parliamentary, District and Parish Council elections on 7 May 2015 2. Continued successful administration of the Big Society Fund in support of a wide range of community projects 3. Agreed the prospectus for the Enabling Fund to support projects for local towns 4. Continued to develop a joint commissioning approach with Norfolk County Council for information, advice and guidance services in North Norfolk 5. Successfully delivered one hub in Holt, two more to be delivered by the end of the year along with three clubs as part of the Sports Clubs and Hubs project 6. Held a ceremony, attended by more than 150 guests, at the Council’s Cromer offices, to commemorate the centenary of World War 1 and unveil the 'Poppies in Steel' commemorative sculpture Issues and challenges The Council plans to: 1. Commission and implement the funding support for the new model of information advice and guidance Managing Performance Quarter 1 2015-16 v1520 Page 17 of 41 Performance Indicators Indicators and Measures Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result Target 2015/16 Number of grants awarded to local communities from the Big Society Fund (monthly cumulative) (L 005) 0 11 N/A 5 - - Review and report Amount of funding investment in community projects (from the Big Society Fund) (£) (monthly cumulative) (L 006) 0 59,066 N/A 21,500 - - Review and report Applications to be considered by the Big Society Fund Panel June 2015. Eight applications received requesting maximum funding of £71,404 Two applications totalling £18,000 were ineligible to be presented to the Panel Six applications totalling £53,404 were presented to the Panel One application was deferred Five applications were approved Total funding awarded £21,500 Managing Performance Quarter 1 2015-16 v1530 Page 18 of 41 Delivering the Vision Strategic Overview The majority of actions in the Annual Action Plan delivering this priority are on track (ten of twelve), one has some problems and one is on hold. Performance against three of the six performance indicators where a target has been set are on or above target, one close to target and one is below target. Performance against four indicators are improving compared to the same period last year, one is static and one worsening. The Council has: Service Improvement 1. Eastlaw continues to grow and achieve well, being shortlisted for the prestigious “The Lawyer Awards” earlier this year. We won a tender for Flagship Housing’s anti-social behaviour work in which we competed against well-known private sector providers such as Devonshires 2. All eastlaw’s internal management targets are being met. As the service grows it becomes more resilient and is able to deliver a higher quality service back to the host council. The team is now at full capacity again having taken on a large amount of matters which will be charged outside the Borough Council of King’s Lynn and West Norfolk service level agreement and the Flagship work. The amount of fee income is in line with budget. Eastlaw’s satisfaction ratings continue to be very high with clients Issues and challenges The Council plans to: 1. Achieve an improvement in planning application performance in light of an increased workload (60 more applications were received in this quarter), while the team still has vacant posts 2. Present a new Corporate Plan 2015 – 2020 to Cabinet in September for ratification at Full Council on 23 September 2015 3. Devise a Communications Strategy which will encompass the use of Social Media 4. Work to deliver a Contact Centre which will include Social Media Channels to enhance the Council’s capability to interact with Social Media users 5. Complete roll-out of the Unified Communications solution this year 6. Complete the business process review (BPR) of the Planning Service which has started and is progressing well Managing Performance Quarter 1 2015-16 v1540 Page 19 of 41 Performance Indicators Indicators and Measures Percentage of Priority 2 (Important) audit recommendations completed on time (quarterly cumulative) (V 001) Q1/13/14 Q1/14/15 - - Q1 15/16 Target - Q1 15/16 Result * Target 2015/16 - - 80% *Not yet produced. Audit Recommendation follow up exercise commences October 2015. Percentage of Priority 1 (Urgent) audit recommendations completed on time (quarterly cumulative) (V 002) 100.0% 100.0% 100% N/A - - 100% No priority 1 (urgent) recommendations have been issued for 2015/16 and no high priorities outstanding from previous years. Percentage of audit days delivered (quarterly cumulative) (V 004) 16.0% 5.0% 22% 21% 100% 35 days of the planned 37 (22%) delivered. Working Days Lost Due to Sickness Absence (Whole Authority days per Full Time Equivalent members of staff) (quarterly cumulative) (V 007) 1.87 1.62 1.50 1.21 6 days per full time equivalent (FTE) employee This is a good start to 2015/16 and is the lowest first quarter figure since 2012/13. A full breakdown of sickness absence will be reported to the Joint Managing Performance Quarter 1 2015-16 v1550 Page 20 of 41 Indicators and Measures Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result Target 2015/16 Staff Consultative Committee on 14 July 2015. Percentage of Council Tax Collected (monthly cumulative) (RB 009) 30.13% 30.12% 30.00% 30.27% 98.5% (annual) There has been an improvement in the percentage collected each month against target. April was 0.04% above target, May was 0.12% above target and June was 0.27% above target. Percentage of Non-domestic Rates collected (monthly cumulative) (RB 010) 33.34% 33.86% 33.60% 32.69% 99.2% (annual) NNDR Collection is still below target however the deficit is less than the previous month so there is no change in targets needed. The deficit has reduced from being £400k below target (end of May) to £250k below target (end of June). This difference can be attributed to the ratepayers now paying over 12 months as this change commenced earlier this year compared to last year so reducing the payments collected over the earlier months. Average time for processing new claims (Housing and Council Tax Benefit) (monthly cumulative) (RB 027) 28.0 21.0 18.0 16.0 18 days During June, a total of 365 new claims have been processed, taking on average 17 days to complete. This processing time includes delays by the customer to provide the information required to process their application. 92% of new claims were processed within 14 days of receiving all information required from the customer. Further analysis shows that 66% of new claims were processed within 3 days of receiving all information required from the customer. Speed of processing: change in circumstances for 16.0 16.0 10.0 Managing Performance Quarter 1 2015-16 v1560 16.0 10 days Page 21 of 41 Indicators and Measures Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result Target 2015/16 Housing and Council Tax Benefit claims (average calendar days) (monthly cumulative) (RB 028) Cumulative figure has been manually calculated. During June, a total of 3103 changes in circumstances have been processed, taking on average 16 days to complete. This processing time includes delays by the customer to provide the information required to process their application. 62% of changes in circumstances were processed within 14 days of receiving all information required from the customer. Further analysis shows that 37% of changes in circumstances were processed within 3 days of receiving all information required from the customer. Percentage of Ombudsman referrals successful outcomes for the Council (monthly cumulative) (PA 002) - 100.0% 100% * - - Number of Ombudsman referral decisions (monthly cumulative) (PA 001) - 2 N/A 0 - - No target set. - No target set. Report to Transformation Board. No target set. Report to Management Team. *No outcomes received. Percentage of customers who were quite or extremely satisfied they were dealt with in a helpful, pleasant and courteous way (quarterly) (CS 053) - - - Managing Performance Quarter 1 2015-16 v1570 96% - Page 22 of 41 Indicators and Measures Percentage of customers who were quite or extremely satisfied they were dealt with in a competent, knowledgeable and professional way (quarterly) (CS 054) Percentage of customers who were quite or extremely satisfied with the time taken to resolve their enquiry (quarterly) (CS 055) Percentage of customers who were quite or extremely satisfied they got everything they needed (quarterly) (CS 056) Average wait time (minutes) Customer Services (monthly) (CS 057) Average transaction time (minutes) Customer Services (monthly) (CS 058) Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result Target 2015/16 No target set. Report to Transformation Board. - - - - - - - - 5 min 14 sec (June) 9 min 36 sec (June) - - - - - Managing Performance Quarter 1 2015-16 v1580 96% 92% 97% 3 min 7 sec (June) 6 min 13 sec (June) - - - - - - - - - - No target set. Report to Transformation Board. No target set. Report to Transformation Board. No target set. Report to Transformation Board. No target set. Report to Transformation Board. Page 23 of 41 Indicators and Measures Q1/13/14 Q1/14/15 Q1 15/16 Target Q1 15/16 Result Target 2015/16 The reduction in both customer waiting time and transaction time by Customer Services has been achieved through better use of performance management information and allocation of staff resources to cover identified customer demand patterns. Average wait time (minutes) Housing Options (monthly) (CS 059) - 5 min 53 sec (June) - 7 min 12 sec (June) - - No target set. Report to Transformation Board. Number of cases increased from 164 to 203 since the same month last year and one member of staff absent during June. Managing Performance Quarter 1 2015-16 v1590 Page 24 of 41 Appendix 1: Delivering the Annual Action Plan 2015/16 Key Activity Status Symbol Description Completed Successfully/ On Track Activity has started on schedule, and is on track to be completed by the predicted end date, to budget and will deliver the expected outputs and outcomes/ impacts or already has. Not Started This is for activities that are not programmed to start yet. Postponed, Delayed or On Hold This is for activities that should have started by now but have not or activities that have started but have had to pause or are taking longer than expected. Some Problems Lead officers should have described the problems and the action being taken to deal with them. Needs Attention/ Off Track/ Failed Activity is off track (either by starting after the predicted start date or progress slower than expected), and it is anticipated that it will not be completed by the predicted end date. Attention is needed from the lead officer and others to get this activity back on track. Failed - Activity not delivered and there is no way that it can be. Jobs and the Local Economy A - Increase the number of new businesses and support the growth and expansion of existing businesses Activity Status Progress/ Action Note AAP 15/16 - J A 01 - We will formulate and deliver a Growth Plan for North Norfolk, linked to the New Anglia Strategic Economic Plan and Norfolk Growth Prospectus, and identify and promote future projects which could receive grant funding support through these programmes On Track A Growth Plan was approved by Cabinet and the activities identified within it are in train. Key projects have been successful in achieving grant funding from a variety of sources (including the Norfolk Business Rate pool). AAP 15/16 - J A 02 - We will work with partners to deliver the Enterprise North Norfolk Business Start Up and Support Scheme On Track The support scheme has been operating effectively. Following monitoring and review, the contract for its delivery has been extended to 31/12/15. AAP 15/16 - J A 03 - Working in partnership we will develop an Investment Strategy to increase investment opportunities in the district through seeking to remove constraints from allocated employment sites and promote their potential to accommodate new job-creating development On Track Managing Performance Quarter 1 2015-16 v1600 BE Group have been appointed as third party consultants to develop a Business Growth and Investment Opportunities Strategy. This is well underway and will be due for completion by October 2015. Page 25 of 41 Activity Status Progress/ Action Note AAP 15/16 - J A 04 - We will promote the Egmere Business Zone to offshore wind energy businesses and their suppliers and partners On Track Actively promoting Egmere Business Zone as a desirable inward investment location. AAP 15/16 - J A 05 - We will work with Norfolk County Council to promote new jobcreating development at the Scottow Enterprise Park (formerly RAF Coltishall) site On Track The Council is engaged as a key player in the development/ approval of proposals at the Scottow Enterprise Park site. AAP 15/16 - J A 06 - We will develop our corporate position and consult with a wide range of stakeholders in respect of emerging renewable energy policy and technologies through preparation of an Energy Strategy On Track A sound evidence base has been established which will inform future policy development through the revision of the Local Plan. AAP 15/16 - J A 07 - We will ensure regular engagement with business through established Forums such as the Norfolk Chamber of Commerce, the Federation of Small Businesses and local Chambers of Trade to better understand business need and where public sector intervention and/or support is required. On Track Application for investment funding from the Business Rates Pool for £450k successful. Detailed project proposal now to be worked up. A Business Engagement Strategy has been formulated, which includes proposed new methods of engaging with the business community and fostering greater collaboration of the existing business for a. B - Improve the job prospects of our residents by developing a skilled and adaptable workforce that is matched to business growth and development Activity Status AAP 15/16 - J B 01 - Through the Council's Learning for Everyone (L4E) Team we will provide information, advice and guidance to local people wishing to enter employment or improve their levels of skills and raise aspiration On Track AAP 15/16 - J B 02 - We will offer bespoke programmes of advice and support to people faced with redundancy from local companies as and when such events occur On Track We have continued to work with those affected by the Heinz Westwick factory closure, many are finding work and others are starting to engage with us. AAP 15/16 - J B 03 - We will put in place a sustainable programme of delivery for the Learning for Everyone Team On Track The team has been delivering employment support initiatives with external partners. We are in the Managing Performance Quarter 1 2015-16 v1610 Progress/ Action Note The service continues to receive significant numbers of enquiries. Page 26 of 41 Activity Status recognising the changing policy and delivery framework of advice and guidance services, opportunities to work differently with existing partners and develop bespoke programmes of skills training on behalf of local employers Progress/ Action Note process of aligning the provision of skills support to other programmes and will utilise the outcomes of the skills analysis to orientate the skills support towards the local business needs. AAP 15/16 - J B 04 - We will promote work experience and apprenticeship initiatives as part of our role as an intermediary member of the Apprenticeships Norfolk Network On Track AAP 15/16 - J B 05 - We will undertake an audit of employment opportunities and skills needs amongst local businesses and share the findings with our partners and key strategic bodies On Track We are continuing to represent Apprenticeships Norfolk Network at more and more events in North Norfolk. We have completed the Skills Analysis which needs some refining before being approved to be shared. This will be done by Autumn with a view to liaising with Norfolk County Council and the Local Enterprise Partnership to refine skills provision in North Norfolk. C - Improve access to funding for businesses Activity Status Progress/ Action Note AAP 15/16 - J C 01 - We will administer, monitor and review a North Norfolk Small Business Grant programme and review effectiveness after 12 months operation On Track The BESt grant is now mostly committed. A recent interim report noted the effectiveness of the grant with a more formal evaluation due once all funds are committed. AAP 15/16 - J C 02 - We will seek to influence Local Enterprise Partnership programme delivery in North Norfolk, particularly in respect of monitoring the take-up of grant funding programmes by North Norfolk businesses On Track The Economic Growth team sit on the Growth Programme project development board and are also in constant liaison with the Local Enterprise Partnership in relation to the Growth Hub. More work is underway to ensure that business support remains proactive and effective. D - Reduce burdens to business by removing unnecessary red tape and bureaucracy at the local level Activity Status Progress/ Action Note AAP 15/16 - J D 01 Working with partners we will achieve more than 90% coverage of the district with On Track An additional £5.3 million investment for fibre broadband has been secured for Norfolk, bringing the total investment to over £12m. Managing Performance Quarter 1 2015-16 v1620 Page 27 of 41 Activity Status superfast broadband speeds (minimum 24 megabits per second) Progress/ Action Note This investment brings an additional £1m to North Norfolk to help achieve more that 90% superfast broadband coverage across the district. AAP 15/16 - J D 02 - We will ensure advice and guidance is readily available to help business comply with the law and our approach to enforcement will consider the needs of local business On Track AAP 15/16 - J D 03 - We will streamline the planning process to facilitate new job-creating investment in the district through improved engagement with businesses and improved planning performance On Track We continue to provide guidance and support to businesses with which we interact in order to secure compliance with legislative requirements and promote good practice. The development of a Business Support toolkit is being progressed and links are developing further between Environmental Health teams and the Economic Growth Team. Planning Business Review Workshops have been held, the outcome of which will feed into new ways of working designed to streamline our processes and improve performance. E - Promote a positive image of North Norfolk as a premier visitor destination Activity Status Progress/ Action Note AAP 15/16 - J E 01 - We will work with the North Norfolk Destination Management Organisation, which is currently funded by the District Council, to ensure the positive promotion of North Norfolk as a leading visitor destination. On Track The Destination Management Organisation (DMO) continues to develop and support a wide network of tourism related organisations and has developed effective marketing campaigns for the area. Managing Performance Quarter 1 2015-16 v1630 Page 28 of 41 Housing and Infrastructure A - Increase the number of new homes built within the district and reduce the number of empty properties Activity Status Progress/ Action Note AAP 15/16 - H A 01 - We will bring forward detailed proposals on allocated sites by pro-active engagement with developers On Track Ten of the larger allocations within the Site Allocation Plan are already under construction. Discussions are continuing with developer to bring forward other schemes. AAP 15/16 - H A 02 - We will seek to increase the number of homes built of all tenures by reviewing the Housing Incentive Scheme and exploring other innovative means of improving delivery On Track The Council took the decision to continue with the Housing Incentive Scheme during 2015 and the review of the Local Plan, which has now commenced, will consider delivery of housing and the implications of the Strategic Housing Market Assessment 2015. A further report on the success of the Local Investment Strategy will be undertaken and a report brought forward in late Autumn. AAP 15/16 - H A 03 - We will develop a Property Investment Strategy to supplement the delivery of additional housing On Track An initial report on options on the opportunities and delivery mechanisms of holding property has been commissioned and work due to complete end of September 2015. AAP 15/16 - H A 04 - We will support the development of neighbourhood plans by aligning the wishes of towns and parishes with the local plan review On Track Two Neighbourhood Plans are being prepared for Holt and Corpusty and Saxthorpe. Both communities have undertaken local consultation to understand the issues to be addressed and will shortly be starting to prepare draft proposals. Corpusty and Saxthorpe have indicated a desire to identify development land in the village. More recently Happisburgh Parish Council has requested some advice in relation to the process and may consider preparing a plan. AAP 15/16 - H A 05 - We will support owners to bring empty homes back into use and provide opportunities to do so through the application of our statutory powers On Track Good progress being made to bring long term empty homes back into use through Council’s Enforcement Board activity. Managing Performance Quarter 1 2015-16 v1640 Cabinet agreed to extend the Empty Page 29 of 41 Activity Status Progress/ Action Note Homes Manager post to March 2016. AAP 15/16 - H A 06 - We will gather the evidence in support of the review of the local plan including publishing the joint strategic housing market assessment, including identifying specialist housing need in response to the prospective age profile of the district. On Track An initial outline plan has been agreed by the Housing and Policy Board. A joint Strategic Housing Market Assessment (SHMA) and a Business Growth and Investment Opportunities Study have been commissioned. The SHMA is likely to be published in August/ September 2015. B - Increase the number of affordable homes with a range of tenure types Activity Status Progress/ Action Note AAP 15/16 - H B 01 - We will seek to increase the number of affordable homes provided across the district through a range of delivery mechanisms and including the local investment strategy loan to registered providers On Track It is expected that 78 additional affordable dwellings will be completed across the district during 2015/16 of which 7 will be sold as shared equity or shared ownership. The first planning applications for schemes funded through the Local Investment Strategy loan to Registered Providers will be submitted over the summer. The first mixed tenure Exception Housing Scheme is expected to achieve a start on site this year providing a mix of affordable rent, shared ownership and market homes. C - Secure investment in new infrastructure Activity Status AAP 15/16 - H C 01 - We will consult and then obtain agreement on a process for securing contributions towards infrastructure from development proposals in the district known as section 106 agreements Not Started Managing Performance Quarter 1 2015-16 v1650 Progress/ Action Note This needs to be a priority in the forthcoming quarter. Page 30 of 41 Coast, Countryside and Built Heritage A - Maintain the integrity of special landscape designations and balance the development of housing and economic activity with the need to preserve the character and quality of the district's countryside and built heritage Activity Status AAP 15/16 - C A 01 - We will assess and implement requirements for new Green Flag Awards and work to retain the existing awards Completed Successfully AAP 15/16 - C A 02 - We will work with other agencies to retain four of the district's Blue Flags for the quality of the beaches and to achieve Quality Coast Awards elsewhere Completed Successfully AAP 15/16 - C A 03 - We will manage the waste and recycling contracts to ensure an excellent level of service and promote high levels of recycling On Track Managing Performance Quarter 1 2015-16 v1660 Progress/ Action Note Green Flag awards retained at all 3 sites including Holt Country Park, Pretty Corner Woods in Sheringham and Sadler’s Wood in North Walsham. Blue Flags successfully retained at all 4 beaches including Sheringham, Cromer, Sea Palling and Mundesley with Quality Coast awards for East Runton and Wells. There are no major issues to report for Quarter 1 relating to the waste, recycling and cleansing elements of the contract. During this time the annual adjustments to schedules associated with the increased tourist numbers have been implemented and these have ensured a level of cleanliness across the district. The changes resulting from the implementation of the saving taken last year have resulted in some changes to cleansing frequencies and response times the impact of which is being closely monitored and is the subject to regular discussions with Kier. Residents are recycling an increased range of material and the tonnage of recyclate collected at the kerbside has increased. However, levels of residual waste have risen rapidly associated with the improved economic situation and recycling as a percentage of overall household waste has therefore decreased. Levels of contamination within the recycling stream are higher than anticipated which has led to the launch of the Rinse and Recycle promotional campaign. Page 31 of 41 Activity AAP 15/16 - C A 04 - We will ensure that all reported fly-tipping and pollution complaints will be responded to within two working days Status Progress/ Action Note On Track The level of service over the quarter has remained consistent with a high proportion of complaints being responded to within 2 working days. We continued to maintain the level of service above the target percentage. B - Recognise the District's built environment as a heritage asset when promoting North Norfolk Activity AAP 15/16 - C B 01 - Through the work of the Council's Enforcement Board we will take appropriate action where listed buildings and buildings within conservation areas are considered to be at risk Status On Track Progress/ Action Note Certain activities of the Enforcement Board are creating resource demands in the Conservation Team which are having some knock-on performance consequences in relation to Development Management activities. Conservation Officers are working hard to try and maintain performance. C - Design a more cohesive framework for coastline management Activity Status AAP 15/16 - C C 01 - We will investigate options to improve coastal management with neighbouring coastal councils On Track AAP 15/16 - C C 02 - We will work with coastal communities and other agencies to identify coastal management schemes and sources of funding working with the Environment Agency to explore the best possible solutions for all our communities On Track Managing Performance Quarter 1 2015-16 v1670 Progress/ Action Note Discussions are progressing with Local Authorities, related organisations and academic institutions. 2015 submission into Environment Agency capital programme completed. Continual work in assessing opportunities for funding. Continued engagement with local communities through Coastal Forum and one to one contact where required. Ongoing improvements and innovation in coastal awareness raising. Page 32 of 41 D - Continue to defend coastal settlements against erosion wherever practicable Activity Status Progress/ Action Note AAP 15/16 - C D 01 - We will manage the final delivery of the £8.6m Cromer Defence Scheme On Track The third winter campaign of works will commence in September 2015. Due to additional storm surge works and difficult working conditions in the winter months the scheme will continue into a third season of operations. Progress has been made with significant effort now focused on seeking completion of this phase of the Cromer Coast Protection Scheme. AAP 15/16 - C D 02 - We will consider plans to redevelop sea front property assets in Cromer for completion following the Cromer Defence scheme Some Problems The Cromer sea defence scheme was due to be completed by March 2015 but due to delays encountered following the storm surge this has not been possible. The contractors Volker Steven are therefore due to return to complete the works between September 2015 and March 2016, following which the redevelopment plans can be further progressed. AAP 15/16 - C D 03 - We will work with other agencies to assess and respond to the issues arising from the proposed Bacton Gas Terminal coastal defence scheme On Track The Coastal Management Team has continued with the development of a coastal management study for the Bacton Terminal, Bacton and Walcott coastal frontage. It assesses if there is a viable and feasible coastal management solution which can dovetail with any proposed coast protection work coming forward from the operators of Bacton Gas Terminal. This has involved close working with the operators of the terminal, The Crown Estate and the Environment Agency. This has linked to information sharing with Department for Environment, Food & Rural Affairs (DEFRA), Department of Energy & Climate Change (DECC) and Cabinet Office. AAP 15/16 - C D 04 - We will manage the delivery of the £800k Sheringham West Sea Wall Improvement Scheme On Track The second season of works will begin in September 2015, this will include an additional 26.5m of seawall refurbishment below the Royal National Lifeboat Institution (RNLI) station which will be part funded by the RNLI. Managing Performance Quarter 1 2015-16 v1680 Page 33 of 41 Localism A - Recognise the important role that Town and Parish Councils have as the democratic embodiment of their communities Activity Status Progress/ Action Note AAP 15/16 - L A 01 - We will respond positively to a Community Right to Challenge to take over the running of services within their area/communities if they can be run more efficiently (to our Service Level Agreement) On Track Draft contract being finalised for transfer of Tourist Information Centre (TIC)/Toilet assets to North Norfolk Railway as of 1 October 2015. AAP 15/16 - L A 02 - We will maintain a regular dialogue and work with Town and Parish Councils On Track Standards Committee engagement sessions continue offering support to new Parish Councillors. The next phase of support will start in the early autumn and continue until December 2015. The Planning Forums are scheduled for October and November 2015. AAP 15/16 - L A 03 - We will hold workshops for training and development, in particular to encourage wide community participation in the planning and democratic processes On Track Discussions have taken place to discuss format, timing and location of these sessions. These are likely to take place in November. B - Encourage communities to develop their own vision for their future and help them to deliver it Activity Status Progress/ Action Note AAP 15/16 - L B 01 - We will support and encourage Community Engagement Schemes in those parishes where there is a local demand On Track After a refresh and re launch of the scheme, a training plan has been put in place and eight new community dog wardens have been recruited and are being trained over the next month. This is in addition to the eight existing wardens already operating across the district and increases the parishes covered by this scheme. The team will be undertaking patrols and re-engaging with the wardens to ensure the link between the Environmental Protection Team and the community is effective. In Sheringham and Sea Palling we have undertaken some further work to engage with local community groups and had a display in the local vets to get some interest in the scheme in these hotspot parishes, Managing Performance Quarter 1 2015-16 v1690 Page 34 of 41 Activity Status Progress/ Action Note however after this effort we had no responses. AAP 15/16 - L B 02 - We will implement a Community Resilience Planning programme to increase uptake amongst local communities so that communities are able to help and support each other in the face of a common crisis On Track C - Encourage the growth of The Big Society within communities Activity Status Progress/ Action Note AAP 15/16 - L C 01 - We will continue to support local communities to obtain funding and other assistance to deliver their local priorities On Track Assistance has been provided to many community organisations and initiatives and a new fund has been established to develop further projects relating to the District’s towns. Managing Performance Quarter 1 2015-16 v1700 Page 35 of 41 Delivering the Vision A - Deliver strong governance arrangements Activity Status AAP 15/16 - V A 01 - The Audit Committee will oversee a review programme to ensure that audit coverage reflects the risks facing the Council On Track AAP 15/16 - V A 02 - We will set and achieve 100% compliance with deadlines agreed with Internal Audit for recommendations rated as Important and Urgent Some Problems AAP 15/16 - V A 03 - We will maintain a robust performance management framework for managing the Business Transformation Programme On Track Progress/ Action Note Work Programme of reports presented to Audit Committee as a standing item, quarterly progress reports on track to be presented to the committee. Revised implementation dates set for previous year recommendations that are still outstanding, some medium and low recommendations are outstanding, follow up work to be carried out in October 2015. Project Manager has been recruited and commences August 2015. B - Ensure that effective communications exist Activity Status Progress/ Action Note AAP 15/16 - V B 01 - As part of the Business Transformation Programme we will work to develop our approach to digital and social media and work to improve our services for residents and other customers On Track Communications Manager has been appointed and is devising a Communications Strategy which will encompass the use of Social Media. AAP 15/16 - V B 02 - Following the Member Induction Programme we will provide a programme of Member Development to allow Members to be effective in their roles On Track First phase of Members induction completed, including committee training. Phase 2, the ongoing programme, will start shortly with the Member Development Group. This will include e-learning, mentoring and further training courses. Next Member Development Group, on 8 July 2015, will review the induction programme and discuss future development options. AAP 15/16 - V B 03 - We will implement a unified communications approach for all On Track Unified communications deployment is continuing and will be complete by November 2015 Work has commenced on delivering a Contact Centre which will include Social Media Channels to enhance the Council’s capability to interact with Social Media users. Managing Performance Quarter 1 2015-16 v1710 Page 36 of 41 Activity Status Progress/ Action Note of our digital media documents and will procure a customer information system Document management we will implement Microsoft Sharepoint as a Corporate document Management System and integrate this with service systems as necessary. A pilot deployment will be in place by January 2016 A number of products have been evaluated to inform the production of an Invitation to Tender (ITT) which will be issued in September 2015 C - Deliver strong and proportionate organisational management in the Council Activity Status AAP 15/16 - V C 01 - We will undertake reviews of all major business processes in order to improve customer service and deliver financial savings detailed in the financial strategy On Track Progress/ Action Note Work has commenced on our key processes. Business Process Review Workshops have been held, the outcome of which will help inform the development of an Implementation Plan. D - Prioritise Services and Functions in line with the wishes of our communities and to deliver our corporate objectives Activity Status AAP 15/16 - V D 01 - We will review the objectives in the Corporate Plan to ensure it takes account of emerging issues and opportunities Progress/ Action Note On Track A new Corporate Plan 2015 – 2020 is due to be presented to Cabinet in September for ratification at Full Council on 23 September. E - Deliver year-on-year improvements in efficiency Activity Status Progress/ Action Note AAP 15/16 - V E 01 - We will review the delivery model for the Revenues and Benefits service On Hold With system stability we will undertake a further review of processes to ensure the efficient operation of the service. AAP 15/16 - V E 02 - We will continue to drive improvements and efficiencies to protect the District Council's part of the Council Tax Charge On Track Financial Strategy to be presented to Members in September 2015 ahead of the detailed budget work to be completed over the Autumn. Managing Performance Quarter 1 2015-16 v1720 Page 37 of 41 Activity Status Progress/ Action Note AAP 15/16 - V E 03 - We will identify ways to reward and recognise staff in the delivery of high quality services On Track The East of England Local Government Association (EELGA) will shortly be undertaking a market review on the Council’s employee payscales and the staff focus group are looking at reward schemes for staff. Progress will be reported to the Corporate Leadership Team. AAP 15/16 - V E 04 - We will continue to implement the Business Transformation Programme to drive efficiencies into all of our services On Track The roll-out of the Unified Communications solution is in progress and will complete this year. Work on the other enabling technology programme continues in accordance with timeline and budget plans. The business process review (BPR) of the Planning Service has commenced and is progressing well Managing Performance Quarter 1 2015-16 v1730 Page 38 of 41 Appendix 2: Development Management Workload Major Applications Registered 1 April 2014 to 31 July 2014 16 1 April 2015 to 31 July 2015 28 Minor Applications Registered 210 156 Other Applications Registered 272 376 Total 498 560 Major Applications Decisions 14 16 Minor Applications Decisions 193 119 Other Applications Decisions 260 314 Total 467 449 Appeals Received (Major) 0 0 Appeals Received (Minor) 4 3 Appeals Received (Other) 0 3 Total 4 6 Appeal Decisions (Major) 1 3 Appeal Decisions (Minor) 10 2 Appeal Decisions (Other) 3 2 Total 14 7 Non-material Amendments Received 44 39 Condition Discharge Received 68 71 Pre-Applications Received 90 95 Do I Need Planning Permission Requests Received 38 19 Approximate Duty Officer Enquires Dealt With 705 1066 Fee Income £69,271 £103,400 £37,415 £4,076 £3,162 £6,950 £480 £224,754 £153,631 £77,301.50 £63,534.50 £3.402 £5,053.5 £9,090 £915 £312,927.5 Major Minor Other Non-material Amendments Condition Discharge Pre-Applications Do I Need PP Total Key Points Increase number of applications Decrease in number of decisions Drop in performance for 8 and 13 weeks 30% increase in duty officer enquiries dealt with Managing Performance Quarter 1 2015-16 v1740 Page 39 of 41 Cumulative figures 2014/15 Major 0-13 weeks 13+ weeks Total 32 11 % 74.42% 25.58% Minor 0-8 weeks 288 56.69% 8+ weeks 220 43.31% Other 0-8 weeks 522 72.70% 8+ weeks 196 27.30% Cumulative figures 1 April to 31 July Major 0-13 weeks 13+ weeks Total 9 7 56.25% % 43.75% Minor 0-8 weeks 45 37.82% 8+ weeks 74 62.18% Other 0-8 weeks 206 65.61% 8+ weeks 108 34.39% These figures are up slightly on the figures for the end of June, however with a backlog occurring, as we clear that our figures are likely to drop before they improve. Concern that backlog developing Concentrated period of appeal work – increase in no. of informal hearings, 4 day public inquiry and Supreme Court Impacted by two vacant posts, that we’ve been unsuccessful in recruiting too Actions being taken: Working with HR to look at ways of improving recruitment officer In meantime exploring use of agency staff to fill vacancies BPR work once implemented should streamline our processes, and provide capacity, but this is a way off from completion. Nicola Baker 13 August 2015 Managing Performance Quarter 1 2015-16 v1750 Page 40 of 41 Version Control Version 0.0 0.1 Originator Helen Thomas Helen Thomas 0.2 0.3 0.4 Helen Thomas Helen Thomas Helen Thomas 1.0 Helen Thomas Description including reason for changes First draft for CLT Second draft for Communications Manager for comment Third draft for pre Cabinet Minor amendment to third draft for pre Cabinet Amendments from Performance and Risk Management Board Final – Appendix 2 added Managing Performance Quarter 1 2015-16 v1760 Date 07/08/2015 11/08/2015 13/08/2015 13/08/2015 21/08/2015 25/08/2015 Page 41 of 41 Agenda Item No___11_________ CORPORATE PLAN 2015-2019 AND LOCAL GOVERNMENT CONTEXT Summary: The corporate plan is the overarching component of the Council’s policy framework and this new version will provide strategic direction through to 2020. It is presented as a high level document outlining the priorities for the authority and the key actions which the organisation will take to achieve those priorities. It provides the context for the budget and has been prepared alongside the Council’s anticipated resourcing framework. Implications for the allocation of financial and other resources, risk, sustainability, and equalities will stem primarily from the implementation of actions and delivery of services designed to secure the stated priority outcomes. Options considered: The Council’s Constitution requires a Policy Framework within which resources will be allocated and strategic priorities agreed. The format is a matter for Council. Conclusions: The Corporate Plan sits at the heart of the Council’s policy framework. It sets out the corporate priorities the outcomes by which success can be measured and the actions designed to delivery those outcomes. Achieving the plan will be challenging in the current economic climate. However, it will provide the council with clear direction and guidance in work planning and resource allocation, and in service delivery. Recommendations: 1. CABINET is requested to recommend approval of the Corporate Plan 2015 – 2019 by Full Council at its meeting on 23 September 2015. 2. OVERVIEW AND SCRUTINY COMMITTEE is requested to consider the Corporate Plan and refer any comments to the meeting of Full Council on 23 September 2015 Reasons for Recommendations: Sound governance and management of the Council LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Demographic date from Census 2011 County and Government collated data Information commissioned for the District e.g. Strategic Housing Market Assessment 77 Cabinet Member(s): Cllr Tom Fitzpatrick Ward(s) affected: All Contact Officer, telephone number and email: Sheila Oxtoby, Tel: 01263 516000, Email: Sheila.Oxtoby@north-norfolk.gov.uk 1. Introduction 1.1 In preparing the Council’s Corporate Plan for the next four years there are a number of contextual issues which are relevant when considering the Council’s strategic direction. These are outlined within the report and include both the national and local context within which the Plan has been prepared. 1.2 Members are asked to consider the priorities as set out in the Corporate Plan 2016-2020 as attached at Appendix A and to confirm that these provide the strategic policy context within which future Council plans, strategies and policies will be prepared. 1.3 The priorities as set out in the attached document, however, are not intended to be all encompassing in that they do not cover all of the services or activities which are provided by the Council. There will be a more detailed annual activity plan which is prepared alongside the budget detailing the actions and activities which will be delivered to ensure that the required improvements and changes are progressed in line with the ambitions of the Corporate Plan. Each service will then prepare more detailed service plans which in turn will link to individual employee appraisals. 1.4 At this stage, the performance framework will also be updated. The performance framework will report on those items which can be measured and for which the Council has some direct influence. These are in place for two reasons; 1.5 To ensure that targets are set where performance needs to be measured to ensure that a good level of service is being provided to our customers and/or where there are financial implications and budgets which are being set based upon certain deliverables. 1.6 Secondly, it provides a mechanism for monitoring outcomes in a proactive and responsive manner and early identification of any potential problems. 1.7 A further report will be brought late autumn outlining any changes to the performance framework. 78 2. Background 2.1 In preparing a four year plan, it is essential that this is informed by the following; The needs and aspirations of our residents The national and local economic context The government’s agenda The financial constraints being placed on the Council through government cuts in funding The financial opportunities available to the Council through income generation and other grant funding mechanisms 3. Needs and aspirations of our residents 3.1 There is a wealth of data which is available to the Council from the 2011 Census about the demographics and make-up of the District. We also have access to data which is collated annually by various government departments as well as information held at a County level and information which has been commissioned specifically for the District eg Strategic Housing Market Assessment. 3.2 Whilst there are specific pockets of deprivation in certain wards and the issues faced by individual communities are not generic across the District, there are certain characteristics which bind the community of North Norfolk and should inform our priorities. 3.3 Key statistics for the Council in preparing the Corporate Plan are: 3.4 Forty five miles of dynamic coastline; A population of just over 100,000 with 31% of the population aged over 65 (nearly double the England average) and an over 85 population which is due to increase by 40% by 2021; Health issues linked to obesity as well as specific health issues associated with the age profile with high numbers of people living with a long term debilitating illness; Levels of sparsity which place the District in the 20% most sparsely populated areas of the country; Key employment sectors which include traditional low wage and seasonal employment such as tourism, manufacturing, wholesale and retail, with public services and financial business services being the other main areas of employment; Growth in the wind energy sector and other specialist sectors along with an increase in cottage industries and business start-ups; 47% of the District is designated as an area of outstanding natural beauty; 9% of the housing stock is classified as a second home. The Corporate Plan priorities therefore reflect the particular needs of the District but must also be prepared in the context of the national economic situation. North Norfolk does not exist in isolation and having key aims which reflect the need for people to have access to jobs, decent housing and reduce 79 dependence on welfare are critical components of the Council’s ambition whilst at the same time contributing to the local, regional and national economic recovery programme. 3.5 In the last four years, unemployment (measured through JSA claimants) has reduced from 1425 in June 2011 to 538 in June 2015, whilst over the same period the number of registered businesses has increased from 4710 to 4735. 3.6 As we revise our planning policies there will always be a balance between housing and jobs and a challenge in meeting local housing need whilst being responsive to market demand. The ratio of average lower quartile earnings to house prices has worsened in recent years with the ratio now over 8. Alongside 9% of the housing stock held in second home ownership, this will continue to be a challenge but links closely with the need to up-skill the workforce. 3.7 The Council has recently commissioned an inward investment strategy to consider our future interventions in a changing economic market. 4. National and Local Economic Context 4.1 As Members will be aware, the UK Economy had suffered the deepest recession and the slowest recovery in almost 100 years. Now though it is expanding at the fastest rate of all the world’s leading economies. The year on year growth in the first quarter of 2015 was 2.4%, although the rate of growth has slowed over recent quarters. 4.2 In its recent annual report, The Office for Budget Responsibility (OBR) said that without spending cuts or tax rises, the national debt would only increase, and a permanent £20bn cut in annual public spending will be needed by 2020. This would help bring the national debt down to 40% of Gross Domestic Product (GDP) by 2064. If achieved, this means it would have taken more than half a century to bring the national debt back to the same level it was before the 2008 financial crisis. Last year, public sector net debt was £1.8tn, or 80% of economic output, compared with £600bn, or around 42% of GDP, in 2008. 4.3 The outcome of the General Election is widely considered to be positive for the UK growth prospect, although the prospects of an “in-out” referendum on membership of the European Union before 2017 may dampen business investment in the short to medium term. 4.4 However, despite growth projections, if the new government is to deliver its aim of achieving a budget surplus, there will have to be tax rises or a sharp reduction in government spending. The chancellor has announced spending cuts to welfare and government departments totalling £17bn in his summer Budget for which further details are provided in Section 6. 4.5 Clearly the national predictions on growth and employment provide the basis for calculating future government income and therefore public sector expenditure levels will be dependent upon achieving target levels of growth whilst at the same time reducing national debt. This is therefore without doubt a challenging time for the public sector and reductions in funding are to be expected and planned for. Indeed, the fifth Fiscal sustainability report, 80 published by the OBR on 11th June shows that further tax increases or spending reductions are likely to be needed after the current fiscal consolidation to help meet the costs of an ageing population. 4.6 It is against this economic and fiscal backdrop that the government set out its agenda for the first session of this Parliament on 27 May 2015. 5. The government’s agenda – Queen’s Speech 27 May 2015 5.1 The following section provides a summary of the new Bills which the Government intends to bring forward and which will be of most relevance to local government, and in particular the District Council. These are: Cities and Local Government Devolution Bill Housing Bill Enterprise Bill Full Employment and Welfare Benefits Bill Energy Bill Cities and Local Government Devolution Bill (now at third reading in the House of Lords) 5.2 Whilst there has been a great deal of focus on Elected Mayors the provisions of this Bill enable combined authorities to be established across England. Provisions in the Bill are generic (to be applied by order to specified combined authorities and their areas) and enable: An elected mayor for the combined authority’s area who would exercise specified functions and chair the authority. The mayor to undertake the functions of Police and Crime Commissioner (PCC) for the area. Where a mayor is to have PCC functions, allow the current PCC term of office to be extended until the mayor is in place. Remove the current statutory limitation on its functions (currently these are limited to those on economic development, regeneration, and transport). Enable local authority governance to be streamlined as agreed by councils. 5.3 The provisions should enable local authority governance to be streamlined by devolving housing, transport, planning and policing powers to the combined authority, as agreed by the relevant councils (i.e. those affected by the change). There is no requirement for shire areas to introduce elected mayors and the potential powers or functions are deliberately flexible in the Bill. 5.4 Freedoms on planning, development and housing are intended to allow delivery of higher growth, and speed up delivery of new housing. The Government believes that certainty over budgets and greater fiscal freedom will allow areas to plan better to build infrastructure. Sharpened governance, closer working with business and clearer accountability will help strengthen local support for and ownership of plans for growth. 81 5.5 5.6 5.7 5.8 Housing Bill The intentions of this Bill are to; Increase the supply of new Starter Homes (to be exclusively offered to young first-time buyers, at a 20 per cent discount below their open market value). Helping those wishing to build their own home. To enable the extension of Right to Buy levels of discount to housing association tenants. To require local authorities to dispose of high-value vacant council houses, which would help fund the Right to Buy extension discounts and the building of more affordable homes in the area. To take forward the Right to Build, requiring local planning authorities to support custom and self-builders registered in their area in identifying suitable plots of land to build or commission their own home. To introduce a statutory register for brownfield land, to help achieve the target of getting Local Development Orders in place on 90% of suitable brownfield sites by 2020. To simplify and speed up the neighbourhood planning system, to support communities that seek to meet local housing and other development needs through neighbourhood planning. Enterprise Bill The intentions of this Bill are; To extend and simplify the Primary Authority scheme, which allows a business to get advice on regulation from a single local council and that advice must be respected by all other councils. To introduce business rates appeals reform and allows for the Valuation Office Agency to share information with local government. To cut red tape by ‘at least £10 billion’ in Whitehall and from independent regulators. The legislation will also create a Small Business Conciliation Service and cap the exit payments made to public sector workers. Full Employment and Welfare Bill This Bill will propose the following welfare changes; freeze the main rates of a number of working-age benefits, tax credits and Child Benefit, and reduce the level of the benefit cap. replace Jobseeker’s Allowance for 18 to 21-year-olds with a Youth Allowance time-limited to six months, after which individuals will be required to undertake an apprenticeship, training or community service; remove 18 to 21-year-olds’ automatic entitlement to Housing Benefit provide Jobcentre Plus support in schools to supplement careers advice. Energy Bill This is to ensure local planning authorities have consenting powers for all onshore wind farms. The Bill would make legislative changes to remove the need for the Secretary of State’s consent for any large onshore wind farms (over 50MW). 82 5.9 On Friday 10th July the Government also published its Productivity Plan which contained a number of planning reforms to deliver the Government’s manifesto commitments, and reaffirm the importance of local plans and the further simplification of the system. It made clear that councils need to press ahead with plan-making where they are not already doing so – with new league tables being published and intervention considered where inadequate progress is being made. Performance expectations in handling planning applications is also being strengthened, including minor development being brought within scope for the first time (so that authorities may in future be designated as under-performing where the speed or quality of decisions falls below an acceptable level). Important simplification measures announced in the plan include: new powers to grant permission in principle for sites on the statutory register of brownfield land; and revised thresholds for agricultural building permitted development, and action in London to enable additional stories to be added more easily to properties in appropriate locations. The plan also announces the intention to introduce a new dispute resolution mechanism for section 106 agreements, and further reform of compulsory purchase to make it clearer, faster and fairer for all. The Productivity Plan also announces that regulation on house builders will be reduced. This includes not proceeding with zero carbon homes but to enable the recently strengthened energy efficiency standards in the building regulations to be implemented. 5.10 6. Summer Budget 2015 6.1 To achieve a Budget surplus in 2019-20 the Government has committed to £37 billion of further consolidation measures. The Summer Budget set out around £17 billion of measures that will reduce the deficit, including £12 billion by 2019-20 from welfare reform and £5 billion by 2019-20 from tackling tax avoidance and tax planning, evasion and noncompliance, and imbalances in the tax system. In the autumn, the Government will set out plans to deliver the remaining £20 billion of consolidation measures required to achieve the surplus following a rigorous Spending Review process. 6.2 Whilst no major funding changes for councils were announced, the following changes will impact on Council services. 6.3 A mandatory National Living Wage for over 25s of £7.20 per hour, rising to £9 per hour by 2020. Although this may have an impact on local authorities as employers, and on social care costs, these will be considered as part of Spending Review discussions. There will also be continued wage restraint in the wider public sector (1 per cent annual increase for the rest of the Parliament). 6.4 On local authority assets, in the Autumn Statement of 2014 the Government committed to expanding the One Public Estate programme to local authorities 83 in England with a significant asset base. The July Budget commits a further £6 million to continue to deliver progress and ensure that local government rationalises its estate to contribute to growth and ensure efficient use of public assets. 6.5 The Budget announced that the Government will work with Local Government Pension Scheme administering authorities to ensure that they pool investments to significantly reduce costs, while maintaining overall investment performance. The Government will invite local authorities to come forward with their own proposals to meet common criteria for delivering savings. A consultation to be published later this year will set out those detailed criteria as well as backstop legislation which will ensure that those administering authorities that do not come forward with sufficiently ambitious proposals are required to pool investments. 6.6 There were a number of announcements on devolution including further devolution of powers from central government to Greater Manchester. The following areas also received confirmation that we will be working with them over the coming months on devolution deals: Sheffield City Region, Liverpool City Region, and Leeds, West Yorkshire and partner authorities. The Secretary of State and the Chancellor have reiterated their invitation to any area to approach DCLG and the Treasury to discuss proposals for increased powers and greater freedoms to maximise their economic growth. 6.7 To date the Coastal Communities Fund has been oversubscribed so it was welcome news that the Fund will be extended until 2020-21. This Council will be closely monitoring further announcements regarding this funding. Commitment was also given to launch a new bidding round for Enterprise Zone extensions and this was formally announced on Thursday 16 July. Again this is of interest to the District Council. 6.8 Finally, the Chancellor set out how the Government will deliver its manifesto commitment of reducing the welfare bill by £12 billion by 2019-20. The key announcements were as follows: the Government will reduce rents paid by tenants in social housing in England by 1% a year for 4 years from 2016; working age benefits will be frozen for four years; those on higher incomes – over £40,000 in London, or £30,000 elsewhere – living in social housing will be required to pay rents at the market, or near market, rates. Local authorities will be required to return the additional rental income they raise to the Government. The Government will consult on this shortly. the Government will increase funding for Discretionary Housing Payments to a total of £800 million over the course of this Parliament; and out-of-work 18 to 21 year olds will no longer be automatically entitled to the housing element of Universal Credit. 7. Financial Constraints for local government 7.1 With the fiscal pressures being placed on the government as described in Section 4, the Council needs to be aware of the future forecasts of public 84 sector expenditure not only for the District Council’s own financial projections, but also to appreciate the pressures being placed upon the public sector as a whole. 7.2 In the County Council’s recent publication ‘Re-imagining Norfolk’ the County Council has highlighted their financial challenges with £149million needed to be found over the next four years. 7.3 At North Norfolk District Council, we are in a strong financial position to meet the challenges ahead and have continued each year to produce a sustainable budget position ie we are not relying on one-off reserves when setting the budget. However, with the projected cuts in government funding the forecast gap between what we currently spend and our projected income is just over £1.6million by the end of year 4 (2019/20) if no changes were made to the way in which we currently manage the Council’s business. 7.4 Therefore continuing ‘as is’ is not an option and the better prepared the organisation is to meet this financial challenge, the less impact there will be on our residents and service users. 7.5 As part of the Corporate Plan there is a business strategy which is aligned to the financial strategy. This sets out how the Council intends to meet the financial challenge whilst at the same time continue to provide good quality services and enhance the quality of life for all North Norfolk residents. 7.6 Key to this is an understanding of the financial opportunities presented through financial incentives and income generation, as well as the business opportunities which will deliver a combination of income and efficiencies. 8. Business Strategy and Financial Opportunities 8.1 The Business Strategy responds to both national and local pressures, including the need to increase productivity as well as seeking to achieve full employment. This is therefore a strategy which supports growth and income generation, whilst at the same time driving down costs through the re-design of services, use of technology and reduced overheads. It is clear that a ‘do nothing’ approach is not an option and therefore the Council must think carefully about adopting a more commercial approach to business decisions and ensure it has the right skills within its staff to take forward this agenda. The Business Strategy is therefore closely aligned with a new ‘Competency Framework’ for staff which links our corporate ambitions with our values and individual competences. 8.2 The Strategy is aligned across six key themes: Growth - New Homes and Business Rates – Under the current allocation method of New Homes Bonus (NHB) there is a direct financial benefit to the Council from growth in homes through the NHB funding and through increasing the Council Tax Base and additional income generated from Council Tax. Whilst new housing growth will have an impact on the demand for local services, there will still be a net gain in terms of overall income delivery. For similar reasons growing the business rates base will have a direct impact on the level of business rates income retained locally. Equally, maintaining existing business rates remains a priority in that decline in 85 business rates will reduce the amount of income retained locally. These financial incentives directly align with our corporate ambitions. Digital Transformation – Building upon the Business transformation project that commenced in 2014 savings have started to be identified from changes to service delivery from the implementation of new technology. The overall programme will be delivered over a number of years and savings will then be realised. The Planning Service is the first service to be comprehensively redesigned and this if expected to be fully operational from April 2016 with associated savings. Property Investment and Asset Commercialisation – Opportunities for investment in properties whether direct or indirect can be considered to achieve either an income stream or improved returns on investment. Any direct investment would be subject to a robust business case and the full implications in terms of borrowing costs if required would need to be taken into account. Indirect property investments can also be considered, for example as part of the Treasury Management Strategy, i.e. similar to the current £5 million pooled property investment. Again, detailed consideration of this will need to take account of whether the investment is a revenue/treasury management transaction or a capital investment. The Council currently holds assets with a balance sheet value of around £48 million. The assets are held for different purposes, for example service delivery, investment properties and community assets. Again opportunities for the most efficient utilisation of the Council’s assets and maximising the return that the Council receives from the assets needs to be taken into account. Shared Services/Selling Services – Creating efficiencies through shared services continues to be a priority for central government. Identifying such opportunities must therefore continue at a local level, ensuring that realistic and deliverable benefits can be achieved. Collaboration and Localism – Identifying opportunities to work alongside other public sector partners and organisations to deliver services. Maximising Income and Reducing Costs – Maximising service and other income through collection and also critically reviewing the cost bases. Through the regular budget monitoring process and annual budget process service efficiencies and savings will be considered where there is little or no impact on service delivery. Procurement – a review of procurement best practice will also be undertaken in partnership with other District Councils. This is to ensure that best value is achieved in all procurement activity and the potential to benefit the local economy is understood by ensuring SMEs are well placed to bid for contracts. In support of the wider economy, understanding supply chains and procurement practices across the public sector will form part of our economic growth plans. 9. Conclusion 9.1 When considering the national economic and fiscal projections it is clear that the Council cannot operate in isolation and that the demographic and social needs of our residents must be clearly at the forefront of the Council’s agenda. 86 9.2 Growth sits at the heart of North Norfolk District Council’s priorities, and as well as contributing to the national economic picture, with a strong indication that devolution could lead to further fiscal freedoms, a strong local economy will in turn underpin quality public service provision. 9.3 Increasingly this evidence suggests that a stronger emphasis on prevention and early help will save the public purse over the medium to long term. Therefore the Council has recognised its important role in supporting the health and well-being of individuals and communities. 9.4 As the council reviews all of its spend over the coming months to drive further efficiency there will be a strong focus on income generation and collaboration to ensure that all residents of the District are given the best possible quality of life and equality of opportunity 10. Implications and Risks 10.1 The key risk relates to delivery failure which would impact on the Council’s reputation and would hinder achievement of the priority outcomes. We are able to mitigate that risk through ensuring that as much of the plan as possible is built upon choices that the Council is free to make and determine itself and through the flexible structure and annual action planning process which will allow changes in emphasis and resource allocations a result of the effect of any future external decision by central government. Parts of the plan will require strong partnership with other organisations and we must therefore work from the outset with those partners to ensure common understanding of roles and commitment to achieving clear outcomes. 10.2 The corporate risk register will be updated with the adoption of the plan and will be used as the basis for monitoring ongoing corporate and strategic risks. 11. Financial Implications and Risks The plan will be rolled out within the projected resourcing envelope through to 2019/20. The Council’s Financial Strategy (on the same Cabinet agenda) underpins the Corporate Plan. 12. Sustainability 12.1 Actions stemming from the corporate plan will be compliant with the Council’s sustainability policies 13. Equality and Diversity 13.1 Actions stemming from the corporate plan will be compliant with the Council’s equality policies and will meet our statutory obligations. 14. Section 17 Crime and Disorder considerations No direct implications. 87 15. Recommendations 1. CABINET is requested to recommend approval of the Corporate Plan 2015 – 2020 by Full Council at its meeting on 23 September 2015. 2. OVERVIEW AND SCRUTINY COMMITTEE is requested to consider the Corporate Plan and refer any comments to the meeting of Full Council on 23 September 2015 88 CORPORATE PLAN 2015 - 2019 89 CORPORATE PLAN 2015 - 2019 CONTENT 01 Jobs and the Local EconomyP4 02 Housing and Infrastructure P6 03 Coast and Countryside P8 04 Health and Well-Being P10 05 Delivering Service Excellence P12 2 90 3 Our Priority: A district with a thriving economy offering better jobs and prospects for local people. We will: Work to maintain existing jobs and help businesses expand by Providing business grants and mentoring support Ensuring our procurement practice supports small and medium sized businesses operating in the district Supporting our market and coastal towns recognising their importance as economic hubs and local service centres Increase the number and support for business start-ups by Providing a business start-up package of support and funding JOBS AND THE LOCAL ECONOMY Improve the job opportunities for young people within the District by 01 Encouraging employers to offer apprenticeships Working with partners to bring businesses and schools together to ensure skills match needs and jobs Supporting provision of a North Norfolk centre for science, technology, engineering and maths (STEM) Support major business opportunities and take-up of allocated employment land across the district by Working with the New Anglia Local Enterprise Partnership (NALEP) to access funding streams Developing an Inward Investment Strategy for business growth to North Norfolk Capitalise on our tourism offer both inland and along our historic coast by Investing in our assets to support the tourism economy and promote the ‘Deep History’ concept Encouraging a private sector lead to tourism promotion with support in developing a strong brand Working with partners to improve access to faster Broadband for all our communities including investing directly £1m over the next 2 years 91 5 Our Priority: To address housing and infrastructure for local people whilst meeting the market demand for housing We will: Increase the number of new homes built in the District by Encouraging the early completion of dwellings through incentivisation measures Commissioning a specialist housing needs survey in the context of market and social demand Providing grants and loans which support the delivery of local housing initiatives Address housing need through the provision of more affordable housing by Encouraging the building of affordable homes in sustainable locations Addressing the housing waiting list by enabling more exception schemes that provide local housing for local people HOUSING AND INFRASTRUCTURE 02 Ensure new housing contributes to the prosperity of the area by Undertaking a review of all planning policies and land allocations to inform the new Local Plan up to 2036 Reduce the number of empty properties by Working pro-actively across the Council using all available powers to bring empty properties back into use Improve the infrastructure needs of the District by Explore with partners the extent to which there is capacity to modify and expand train services along the Bittern Line from Norwich to Sheringham Explore with partners the scope to improve road network capacity alongside major development proposals. 6 92 7 Our Priority: A district where the beautiful natural environment is managed and protected for future generations We will: Work jointly with neighbouring authorities and key partners to attract funding to manage the coast for future generations by Supporting fishing and agriculture in North Norfolk through accessing funding streams such as European Grants Working with partners to identify funding and deliver schemes which will enable us to manage our coastline Protect the wonderful countryside and encourage sustainable access by Caring for our areas of outstanding natural beauty and protected areas and liaising with other organisations Through careful management, ensuring our natural environment contributes to the tourism offer and wider COAST AND COUNTRYSIDE economic well-being of the area 03 Continue to improve recycling rates and reduce the amount of waste material going to landfill by Tackling dog fouling, fly tipping and litter across our District through Community Engagement Schemes Improve the environment both in our towns and in the countryside by Addressing properties and sites which create eyesores and detract from our natural and built environment 93 9 Our Priority: A district with vibrant communities and where healthy lifestyles are accessible to all. We will: Support local residents and their communities by Continuing to operate the Big Society Fund to meet local needs and aspirations Developing projects to address fuel poverty and energy efficiency Working with charities and other voluntary organisations Address issues leading to ill health and improve the quality of life for all our residents by Encouraging more community involvement and volunteering Providing support and advice to people who are vulnerable and/or struggling with issues which are negatively impacting on their lives HEALTH AND WELL-BEING 10 Encourage participation in a range of sports and activities by 04 Promoting North Norfolk as a Sporting Centre of Excellence, to help encourage our talented young people to aim for and reach the highest possible level in their sport Working with partners to invest in sport and recreation facilities across the District Supporting iconic sporting events Promoting health and fitness for all ages, abilities and ambition 94 11 Our Priority: To make the council more efficient so that we can both deliver our priorities and offer value for money for local taxpayers We will: Help you to get what you need from the Council easily by Redesigning services around the customer and using technology as a driver for efficiency Ensuring all information from the Council is accurate and readily available, whether people choose to visit in person, online or telephone Collaborating and developing local solutions leading to a more joined up service for our residents Ensure the Council’s finances continue to be well managed and inform our decision making by Reducing overheads and sharing services where appropriate DELIVERING SERVICE EXCELLENCE 05 Maximising the value from services delivered through contracts Taking a more commercial approach to the management of our asset portfolio Investing in property as a means by which we will improve income streams Publishing decisions in accordance with the government’s Transparency Agenda Value and seek to develop the Council’s staff and Members by Recognising and rewarding good performance and celebrating success Encourage a culture of learning and development Offering focussed training to our staff Offering Members the opportunity to develop their expertise 12 95 13 CORPORATE PLAN 2015 - 2019 North Norfolk District Council Holt road, Cromer Norfolk NR27 9EN facebook/northnorfolkdc @northnorfolkdc T: 01263 513 811 www.northnorfolk.org 96 Agenda Item No___12_________ MEDIUM TERM FINANCIAL STRATEGY Summary: This report presents an updated medium term financial strategy for the period 2016/17 to 2019/20. The strategy has been updated to support the Corporate Plan for the period 2015 to 2019 which is included as a separate item on the agenda. Options considered: The MTFS has been refreshed following the May 2015 elections and is presented in support of the Corporate Plan for the period 2015 to 2019. Conclusions: The Council continues to face a funding gap in the medium term, the MTFS has been refreshed alongside the Corporate Pan for the period 2015 to 2019. Recommendations: It is recommended that: 1) Members consider and note: a) The current financial forecast for the period 2016/17 to 2019/20; b) The current capital funding forecasts; 2) Members consider and recommend to Full Council: a) Continuation of the current Local Council Tax Support Scheme for 2016/17; b) That the Local Council Tax Support Scheme grant for parishes be offered to those parish and town councils that accepted the grant in 2015/16 and the total amount available is reduced in line with the Council’s relative funding reductions as outlined within the strategy document; c) The revised reserves statement as included at Appendix A to the financial strategy. Reasons for Recommendations: To refresh the Medium Term Financial Strategy in line with the Corporate Plan and to inform the detailed budget work for 2016/17. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Financial Strategy 2015/16 to 2017/18 Financial Strategy 2015-16 to 2017-18 2015/16 Budget report, item 11 February 2015 Cabinet - February 2015 Cabinet Agenda Cabinet Member(s) Ward(s) affected 97 Cllr Wyndham Northam All Contact Officer, telephone number and email: Karen Sly, Head of Finance, 01263 516243, Karen.sly@north-norfolk.gov.uk 1. Introduction and Background 1.1 The paper attached as an appendix to this covering report sets out the Financial Strategy for the period 2016/17 to 2019/20. It sets out how both the external financial changes and internal budget pressures will impact on the overall financial position of the Council for the next four years. 1.2 In addition the Financial Strategy updates the Council’s financial projections. It identifies the budgetary pressures on the Council during the period of the Corporate Plan by examining inflation, service pressures, income streams, reserves and the capital programme and seeks to identify strategies for addressing these areas within the overall context of the revenue and capital budgets. Revised funding projections have been made and are included within the MTFS. 1.3 As part of the annual budget process the Financial Strategy is the first of a number of pieces of work which culminate in setting the annual budget for the forward financial year in February 2016. 2. Financial Implications and Risks 2.1 The detail within the financial strategy has highlighted the significant challenges that Local Authorities are facing in terms of the forecast funding reductions. 2.2 The strategy provides an update to the funding forecasts for the period 2016/17 to 2019/20. 2.3 The Strategy provides details of a programme of efficiency savings and workstreams that will be delivered over the period of the financial strategy that will assist in reducing the forecast budget gap. 3 Sustainability 3.1 None as a direct consequence from this report. 4. Equality and Diversity 4.1 This report does not raise any equality and diversity issues. 5. Section 17 Crime and Disorder considerations 5.1 This report does not raise any Crime and Disorder considerations. 98 FINANCIAL STRATEGY 2016/17 TO 2019/20 1. INTRODUCTION 1.1 The Medium Term Financial Strategy (MTFS) is refreshed annually ahead of the detailed preparation of the budget for the following financial year. The reason for updating the MTFS annually is to ensure a longer term/strategic view can be taken when making decisions that will have a financial impact in the current and future years. 1.2 The MTFS informs the attainment of the Council’s priorities by setting out the framework within which resources are available to the Council over the medium term and the financial challenges facing the Council in terms of future funding gaps. 1.3 The MTFS of an authority is a strategic document that supports the delivery of the Corporate Plan. The Council’s Corporate Plan has been updated following the elections in May 2015 to provide the new strategic direction for the authority during the next four years and is being reported to Cabinet in September 2015. 1.4 The MTFS provides a high level assessment of the resources available and outlines the financial projections for the following four financial years (beyond the current year). The financial projections take into account a number of local and national factors which inform the assumptions upon which the projections are based. These will include known spending pressures and commitments along with forecast of future funding reductions. 1.5 The MTFS covering the period 2015/16 to 2017/18 was presented for approval in September 2014 ahead of the detailed consideration of the budget for 2015/16. In February 2015, the Council approved the budget for 2015/16 and at the same time considered the financial projections for the three year period 2016/17 to 2018/19. At this time forecast funding gaps of upto £1.6 million were identified prior to achievement of savings or increases in income which were yet to be identified. 1.6 The strategy explores the expenditure plans of the Council and sets these against the impact of reduced central government funding. It also considers the capacity for levying council tax, the likely levels of grants and the part played by fees and charges in the overall revenue budget of the Council going forward. 1.7 In addition the MTFS explores the demands on the capital programme both in terms of ambition and resources and on the level of reserves held by the Council. 1.8 Finally the strategy addresses both the sustainability of the Councils financial position and examines the risks inherent in the proposals. 1.9 The MTFS includes the following: Background and Context – this provides an overview of the wider financial issues and assumptions that have been made in the strategy and forward financial projections; Resources – this provides an overview of the resources available to the Council from grants and income; Financial Forecast – this provides an update to the financial projections made in February 2015 taking into account known changes to expenditure and income forecasts and revised forecasts as applicable; Reserves – this section provides an overview of the Council’s reserves both general and earmarked; Capital – an overview of the current capital programme and resources is included within this section of the MTFS; Financial Strategy 2016/17 to 2019/20 August 2015 99 Page 1 of 27 Financial Strategy – this section of the document outlines some of the work that is currently in progress or is due to commence in the short to medium term to reduce the forecast deficit; Risk and Sensitivity – this section outlines the more significant financial risks facing the Council along with scenarios of the impact of changes to some of the assumptions. Financial Strategy 2016/17 to 2019/20 August 2015 100 Page 2 of 27 2. BACKGROUND AND CONTEXT 2.1 The 2015/16 budget was set and approved in February 2015. At the same time the forward financial projections for the following three years were reported. These were based on current service delivery spending and income plans at the time taking into account inflationary increases (where applicable) along with agreed savings plans and additional income where applicable. They also included projections of government funding based on the current finance settlement as announced in February 2015. 2.2 This document now provides the latest financial forecast for the period 2016/17 to 2019/20 which has been informed by both local and national factors that have or are due to have an impact on the overall financial position for the Council moving forward. 2.3 The financial projections have been updated to reflect the latest indications of government funding reductions and to take account of revised spending pressures and commitments along with updated forecasts of property growth to inform the council tax income and New Homes Bonus allocations along with local income sources. 2.4 There continues to be a number of important issues facing the public sector along with the associated financial impact. This section of the report seeks to outline a number of these issues, in particular the following: 2.5 Economic Outlook (2.5) Funding (2.6) Business Rates Retention (2.7.2) New Homes Bonus (2.8) Local Council Tax Support (2.9) National Economic Outlook 2.5.1 The UK Economy had suffered the deepest recession and the slowest recovery in almost 100 years. Now though it is expanding at the fastest rate of all the world’s leading economies. The year on year growth in the first quarter of 2015 was 2.4%, although the rate of growth has slowed over recent quarters. 2.5.2 The outcome of the General Election is widely considered to be positive for the UK growth prospects. The undertaking by the Prime Minister to hold an “in-out” referendum on membership of the European Union before 2017 however is likely to dampen business investment in the short to medium term. 2.5.3 If the new government is to deliver its aim of achieving a budget surplus, there will have to be tax rises or a sharp reduction in government spending. 2.5.4 In its recent annual report, The Office for Budget Responsibility said that without spending cuts or tax rises, the national debt would only increase, and a permanent £20bn cut in annual public spending will be needed by 2020. This would help bring the national debt down to 40% of Gross Domestic Product (GDP) by 2064. If achieved, this means it would have taken more than half a century to bring the national debt back to the same level it was before the 2008 financial crisis. Last year, public sector net debt was £1.8tn, or 80% of economic output, compared with £600bn, or around 42% of GDP, in 2008. 2.5.5 Household consumption is key to economic growth in the coming year, and consumption will be supported by the rise in employment, a recovery in real wage growth, low interest rates and an increase in disposable incomes. 2.5.6 Inflation, as measured by the Consumer Prices Index (CPI) was 0.0% in June 2015, which is well below the Bank of England’s Monetary Policy (MPC) Committee’s target of 2%. In the August Inflation Report, the Bank projected that CPI will rise around the end of 2015 and is likely to return to the 2% target within Financial Strategy 2016/17 to 2019/20 August 2015 101 Page 3 of 27 two years. This implies that the Bank Rate could rise slightly sooner than previously priced within markets, and slightly before the second quarter of 2016. The rise in the Bank Rate is anticipated to be small and gradual from then on, and an appropriate rate for a post-crises UK economy is likely to be between 2% and 3%. The weak global environment and resulting low inflation expectations are likely to dampen long term rates. 2.5.7 2.6 Over the last couple of years, the UK had enjoyed one of the strongest employment performances in its history, with unemployment falling by more than 2 percentage points since the middle of 2013. There has been a small rise in the last couple of months however and it currently stands at 1.85 million. The Bank of England governor Mark Carney says this might actually be a good thing. This is because the rise suggests a rise in productivity as business do not need to keep hiring more people and are using up spare capacity. This is good news for the sustainability of the recovery. It means that the marked pick-up in wage growth over recent months is more sustainable, and this is a good sign for the sustainability of the economic recovery. Funding Spending Review 2.6.1 Following the May 2015 elections the Chancellor announced the Summer Budget on 8 July. The Summer budget did not include any in-year reductions to Local Government funding. The Spending Review is due to be announced late November 2015 and will provide a greater steer around future public service funding along with indications of the size of the reductions over the medium term. It is likely that Councils will continue to face challenging funding reductions at the same time as increasing spending pressures over the next few years. Some of the key points around the 2015 Spending review are: The Spending review will cover the period 2016/17 to 2019/20; Promotion of innovation and greater collaboration in public services will be key; Unprotected departments have been asked to model reductions of 25-40% real reductions by 2019/20; Local Government is the largest un-protected budget; Defence spending is protected. Revenue Finance 2.6.2 The Government uses a measure called “Revenue Spending Power” for local authority finance. The main elements of spending power include: 2.6.3 Council Tax Income New Homes Bonus Government Grants. Table 1 provides a summary of the main elements of Revenue Spending Power as included in the 2015/16 finance settlement. The settlement announcement included figures for 2015/16 only. The projections for future financial years are informed by these announcements along with any updates. Financial Strategy 2016/17 to 2019/20 August 2015 102 Page 4 of 27 Table 1 - Revenue Spending Power 2014/15 Adjusted £000 Spending Power Components 2015/16 Settlement £000 Council Tax Requirement (excluding parish) 4,928 4,943 Settlement Funding Assessment 6,273 5,331 30 43 Community Right to Challenge 8 0 Community Right to Bid 8 0 Indicative Council Tax Freeze Grant 2015/16 0 58 1,267 1,674 10 10 583 522 76 21 13,183 12,601 Adjustment to reflect Sect'n 31 grants for B Rates Cap New Homes Bonus New Homes Bonus: returned funding Local Council Tax Support & Hsg Benefit Administration Subsidy Council Tax Support New Burdens Funding Total Estimated 'Revenue Spending Power' Change in estimated 'revenue spending power' 2015/16 (582) -4.4% 2.6.4 The main element of government funding is the “Settlement Funding Assessment” (SFA) and includes revenue support grants (RSG) and the baseline funding level (retained business rates). The baseline funding element is increased by RPI each year and the RSG is reduced year on year in line with the governments programme of funding reductions. Table 2 provides a breakdown of the SFA since 2013/14 when this measure of government funding was introduced. Table 2 - Settlement Funding Assessment (SFA) Revenue Support Grant £000 2013/14 2014/15 2015/16 £000 £000 £000 4,235 RSG Annual Movement £000 RSG Annual Movement % Baseline Funding Level £000 2,818 Baseline Funding Annual Movement £000 Baseline Funding Annual % Total Settlement Funding Assessment 7,053 2.7.1 2,404 (904) (927) -21.4% -27.8% 2,872 2,927 54 55 1.9% 1.9% 6,203 (850) -12% Total SFA Movement £000 Total SFA Movement % 2.7 3,331 5,331 (872) -14% Revenue Support Grant (RSG) The revenue support grant (RSG) element of the funding is anticipated to continue to reduce year on year with an expectation that Local Authorities funding will be predominately from the retained business rates. Based on current funding forecasts, it would not be unrealistic to assume that there would be no funding received from RSG by 2019/20. Table 3 below shows the actual RSG for 2015/16 Financial Strategy 2016/17 to 2019/20 August 2015 103 Page 5 of 27 along with the current future forecasts to 2019/20. The forecast assumes further reductions of 35% in RSG to just over £400k by 2019/20. Table 3 - Revenue Support Grant (RSG) 2015/16 2016/17 2017/18 2018/19 Actual Forecast Forecast Forecast Forecast £000 £000 £000 £000 £000 RSG Movement £000 Movement % 2,404 (927) -28% 1,563 (841) -35% 1,016 (547) -35% 2019/20 660 (354) -35% Business Rates Retention 2.7.2 2.7.3 The following outlines the main elements of the current business rates retention scheme: Business rates collected are split 50/50 between central and local shares. The local share is then split 80/20 districts and County, so essentially NNDC receive 40% of the business rates collected; The system includes a mechanism of tariffs and top ups to reflect local spending needs, essentially districts pay a tariff and counties receive a topup; The business rates baseline is increased annually by RPI (in line with the actual business rates payable) and the tariffs and top-ups are increased by the same measure, RPI. The baseline allocation forms part of annual budget finance settlement announcements; The baseline, tariffs and top-ups are expected to grow in line with RPI each year, other revisions will be when the business rate system is reset (in 2020 as stipulated in the current government policy) or at the time of a revaluation (due to come into effect in 2017)1; Local Authorities can keep up to 50% of the growth in business rate income. They will however be required to pay a levy (to central government outside any business rates pool) to ensure there is not disproportionate growth within the overall system; The Levy is used to fund the ‘safety net’ element of the system which provides protection to those authorities that see their year-on-year income fall by more than 7.5%, i.e. they are protected beyond the 7.5% reduction; Business rates pooling provides a mechanism for a business rate pool to be established which allows for the levy payment that would have been paid to the government on growth, to be retained locally and used as agreed by the authorities within the pool. NNDC has been part of the Norfolk pool from 2014/15. The previous two Autumn statements ( December 2013 and 2014) have included a package of business rate relief measures to support businesses, including the following: A 2% cap on the inflation increase for 2014/15 and 2015/16 instead of the annual RPI increase; 1 It is expected that as part of the re-valuation top-ups and tariffs will be recalculated in order that Local Authorities do not lose or gain specifically due to revaluation. Financial Strategy 2016/17 to 2019/20 August 2015 104 Page 6 of 27 429 (230) -35% Extension of the small business rate relief, doubled from 50% to 100% for properties with a rateable value of £6,000 or less; A discount of £1,500 for all retail, pubs and restaurants with a rateable value below £50,000 for two years up to state aid limits, from 1 April 2014; Relaxation of the small business rate relief for a second property allowing continuation of the relief for 12 months. 2.7.4 Local Authorities are being reimbursed for these measures via a section 31 grant, although the grants are taken into account when determining the level of levy payable each year on business rate growth each year. The future forecasts assume that these measures continue and that Local Authorities are recompensed accordingly as thhe current system. 2.7.5 Business rate information on reliefs and income received or expected is collected on the National Non Domestic Rate (NNDR) returns submitted in January (projection) and May (actual). The returns are reviewed as part of the annual audit process. 2.7.6 The business rates baseline funding and tariff is included in the annual finance settlement announcement and these increase by inflation each year. Table 4 below provides a summary of the local share, tariff and baseline funding level for 2015/16 and projections to 2019/20. Table 4 - Baseline Funding Level (Retained Business Rates) 2015/16 2016/17 2017/18 2018/19 2019/20 Finance Settlement Forecast Forecast Forecast Forecast £000 £000 £000 £000 £000 Business Rates Retained (NNDC) Less: Tariff Baseline Funding Movement £000 Movement % 9,676 9,947 10,226 10,512 10,806 (6,749) (6,938) (7,132) (7,332) (7,537) 2,927 3,009 3,095 3,179 3,268 55 81 85 85 89 1.91% 2.8% 2.8% 2.8% 2.9% 2.7.7 As outlined at 2.6.3 the government funding measure of “Settlement Funding Assessment” consist of RSG and baseline funding level (retained business rates). Using the updated forecasts within tables 3 and 4, the SFA is forecast to reduce by 40% to just over £3.5million by 2019/20 compared to 2014/15. 2.7.8 The annual National Non-Domestic Rates Return (NNDR1 form) provides an estimate of what the Council will collect in business rate income for the following financial year. The variation between the estimate and the actual is then accounted for through the surplus/deficit on the (business rates) collection fund in the following year, in a similar way to the operation of the Council tax collection fund account. The actual position will be influenced by fluctuations in business rate income actually received in the year, for example as a result of appeals and reductions in property rateable value, new business rate growth and changes in the level of eligible reliefs. A forecast of the deficit on the 2014/15 business rates collection fund was taken into account within the 2015/16 NNDR1 return and determining the respective values of the shares of the business rates income for the year and will also determine the payment of the levy due from the authority in Financial Strategy 2016/17 to 2019/20 August 2015 105 Page 7 of 27 relation to increases in business rate income compared to the baseline. The actual position at 31 March 2015 will inform the 2016/17 shares. 2.7.9 The following table provides the outturn figures for the Business rates retention scheme for the first two years of operation Table 5 - NNDC Business rates Retention 2014/15 2015/16 2013/14 Settlem Varianc Settlem Varianc Settlem Varianc Actual Actual Budget ent e ent e ent e £000 £000 £000 £000 £000 £000 £000 £000 £000 Baseline/Retained (9,313) (9,329) (15) (9,495) (9,778) (283) (9,757) (9,220) 537 Tariff 6,496 6,496 0 6,622 6,622 0 6,805 6,749 (56) Levy 0 435 435 0 332 332 0 578 578 S31 Grants 0 (792) (792) 0 (1,249) (1,249) 0 (1,228) (1,228) Net BR Retained (2,818) (3,190) (373) (2,872) (4,073) (1,200) (2,952) (3,121) (169) 2.7.10 A Norfolk business rate pool was established in 2014/15 combining five districts (including NNDC) and the County Council. Allocations of funding from the pool for 2014/15 have been determined by the authorities participating in the pool which includes the allocation of funds totalling £1.1 million for schemes within the district. 2.7.11 The Government announced as part of the Autumn settlement there would be a review of business rates which would inform the 2016 Budget. It is expected to be fiscally neutral, however the impact on businesses and Local Authorities in terms of the funding impact through the business rates retention scheme will not be known until later in the year. The profile of the businesses in North Norfolk is predominately small business and therefore any shift from small to larger businesses could potentially have an impact. 2.8 New Homes Bonus 2.8.1 The New Homes Bonus (NHB) was introduced in 2011/12 to incentivise and reward councils and communities for building new homes in their areas. Under the current methodology the grant is payable for six years (paid under section 31 of the Local Government Act 2003) and is calculated by multiplying the national average council tax by the net additional homes growth plus an additional supplement of £350 per affordable dwelling. The payment of NHB is split between local authority tiers; 80% to the lower tier and 20% to the upper tier. The net additional growth includes growth in housing unit numbers (after demolitions) and reduction in long term empty properties. In the main, the bonus is funded from the same control total as the revenue support grant and is paid as a non “ring fenced” grant to individual councils. 2.8.2 Annual allocations of NHB Grant are made as part of the finance settlement announcements and are based on the Council Tax Base returns that are submitted annually to the Government (covering the twelve-month period October to September). Once a new home is recorded on the Council Tax Base return as being eligible for Council Tax (including those eligible for discounts), it counts towards NHB. The calculation of the bonus does not take into account planning permissions or any other elements of the planning processes. Statistics on the gross affordable housing supply are used to calculate the affordable homes enhancement. 2.8.3 Currently 75% of the annual NHB is included in the Council’s base budget funding to support local service provision and in part the loss of core funding by the scaling back of the revenue support grant. Not using all of the funding in the base budget Financial Strategy 2016/17 to 2019/20 August 2015 106 Page 8 of 27 provides some mitigation should there be changes to the current methodology for allocation including the split within two-tier authorities. 2.8.4 The funding received via the NHB is illustrated in table 6 below. Table 6 - New Homes Bonus Allocations to date 2011/12 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6* Year 7* Year 8* Year 9* £000 £000 £000 £000 £000 £000 £000 £000 £000 350 2012/13 350 350 350 350 350 262 262 262 262 262 2013/14 118 2014/15 350 612 730 2,100 262 1,572 94 94 94 94 94 562 562 562 562 562 3,382 417 407 407 407 407 2,047 1,278 1,684 1,674 1,324 1,063 588 969 * 2016/17 onwards allocations to be confirmed 2.8.5 The forecast for new property growth is based on the housing trajectory information, however, this information includes elements that are not taken into account in the Council Tax Base return and therefore sensitivity has been applied to the trajectory for the financial forecasts. The forecast in housing growth is also informed by recent figures from the Council Tax Base Return that show an increase in properties (eligible for council tax purposes) in the year and a reduction in empty properties. The projections from 2016/17 onwards assume a net growth of 280 band D properties, made up of 250 new property growth and 30 reduction in long term empties. 2.8.6 Table 7 below provides a summary of the current forecasts of NHB for NNDC. Table 7 - NNDC NHB Forecast NNDC Forecast Allocation Used in base Budget NHB Earmarked £000 £000 £000 2015/16 1,684 1,263 421 2016/17 2,008 1,506 502 2017/18 1,992 1,494 498 2018/19 2,065 1,549 516 2019/20 2,305 1,729 576 NHB Allocation Year Note – this assumes calculation of the NHB stays the same as in previous years. 2.8.7 2.9 2.9.1 Nationally up to and including the 2015/16 Local Government Finance Settlement, funding in the region of £3.4 billion has been allocated through the New Homes Bonus scheme. To date, NNDC has received just over £4.6 million and therefore this still represents a significant funding resource. Local Council Tax Support (LCTS) The LCTS scheme was implemented in April 2013 as a replacement to Council Tax Benefit as part of a national funding reduction programme and to encourage people to work. Previously the scheme was 100% funded through subsidy paid to the Council from the Department for Work and Pensions (DWP). From April 2013 Financial Strategy 2016/17 to 2019/20 £000 572 2015/16 Total Total August 2015 107 Page 9 of 27 9,688 each billing authority was given the discretion to set their own scheme, although at the outset the government did stipulate that the scheme would not change the support for low income pensioners, i.e. they would receive the same level of support as they did under the system of Council Tax Benefit. 2.9.2 Funding for LCTS is no longer received as a separate subsidy grant but is now within the overall Local Government Funding system as non ring-fenced funding within revenue support grant and baseline funding level. 2.9.3 The local scheme (for North Norfolk) has remained the same since the introduction of LCTS in 2013/14. The local scheme means that those that were previously entitled to 100% council tax benefit would be required to pay 8.5%. 2.9.4 The Council Tax Support Working Group met in June to consider the options for the LCTS for 2016/17. The group recommended that the scheme remain for the same for 2016/17 and, therefore, this forms a recommendation in the covering report. 2.9.5 The funding for LCTS includes an element in relation to parishes. In year one of the new scheme all parish and town councils were offered a grant as part of setting their precept for the coming year to cover the cost of the new scheme that fell to them2. In subsequent years parish and town councils (that accepted the grant in 2013/14) were offered a grant albeit at a reduced value in line with the Council’s funding reductions. The current financial projections assume further reductions in grants offered to the parish and town councils for the duration of the strategy, in line with the forecast funding reductions. This report is recommending that this same method is adopted for 2016/17, offering the (reduced) grant to those that accepted the grant in 2015/16 which they could take into account in calculating their Council Tax Requirement. 2 The impact that LCTS has on Council Tax is a reduced Council Tax Base, i.e. similar to the impact of Council Tax Discounts, that is fewer band D equivalent properties. For the major preceptors (Districts, County and Police) this reduces the call on the collection fund (i.e. income from Council Tax), for parishes there are fewer band d equivalents to share the parish precept. Financial Strategy 2016/17 to 2019/20 August 2015 108 Page 10 of 27 3. RESOURCES 3.1 The Council’s net current revenue budget for 2015/16 (excluding Parish and Town Council Precepts) is £12.1 million and is summarised in table 8 below. Internal resources are from Council Tax and other income, these two areas are discussed in further detail below. Table 8 - NNDC Budget - Funding Sources 2015/16 Budget £000 Funding Source Council Tax – District 5,307 Retained Business Rates 3,121 Revenue Support Grant 2,404 Council Tax Freeze (2014/15) 58 New Homes Bonus (net of earmarking) 1,263 Total 3.2 12,153 Council Tax 3.2.1 Since 2011/12 the Council has accepted the council tax freeze grant, thereby maintaing the Band D District Council tax charge of £138.87. Council tax freeze funding for 2015/16 is £57,912. 3.2.2 As part of the annual Local Government Finance Settlement, the government make announcements on referendums relating to Council Tax increases (Principles). These require that over a threshold an authority would be required to hold a referendum in order to increase Council Tax. For 2015/16 the amount of council tax increase deemed to be excessive was 1.99% or more. As a guide a 2% increase in NNDC’s council tax would generate income of just over £100,000. 3.2.3 The Council tax base is an assessment of the number of dwellings expressed in Band D equivalents; it allows for non-collection, discounts and new property growth and for 2015/16 the approved Council tax base is 37,274. This influences the level of council tax income. Table 10 below shows the current forecast of Council Tax income for the period 2016/17 to 2019/20. This currently assumes a freeze in council tax for the period but allows for an increase in the council tax base from property growth in line with the forecast used for the New Homes Bonus assumptions. Changes to Council Tax discounts for example second homes and Council tax Support will influence the Council Tax Base and therefore the level of income generated through Council Tax, no changes to discounts have been assumed in the current forecast. The table separate council tax income and the income from the collection fund. Financial Strategy 2016/17 to 2019/20 August 2015 109 Page 11 of 27 Table 9 - Council Tax Income Council Tax Income 2014/15 Actual 2015/16 Actual 2016/17 Forecast 2017/18 Forecast 2018/19 Forecast 2019/20 Forecast £000 £000 £000 £000 £000 £000 5,106 5,176 5,215 5,254 5,293 5,332 n/a 70 39 39 39 39 99 131 94 57 19 19 5,205 5,307 5,309 5,311 5,312 5,351 Increase/(Decrease) in Yield Collection Fund Yield Total Income Note the Coucnil Tax Income equates to the tax base multiplied by the Band D equivalent and the Collection Fund Yield reflects the forecast of the surplus available for distribution. 3.2.4 3.3 Currently the County Council return half of the discretionary element of their share of council tax income from second homes to the districts for community projects. This is currently earmarked for community related expenditure, ie the Big Society Grant scheme. The current charge for second homes is 95%; this is made up of a mandatory 50% charge and a 45% discretionary element. The 2015/16 budget includes £454,000 from the County. This arrangements is currentlly assumed for threey years until 2017/18 when the arangement will be reviewed. Fees, Charges and Other Income 3.3.1 The Council has a number of limited sources of income available, for example fees and charges for services and income from investments. 3.3.2 Some of the charges for services are set by government, for example some licence fees, others are set locally to break even over a three year period and others set to fund the provision of wider Council services. 3.3.3 A number of the more significant income budgets are subject to factors which the Council has limited control over, for example some demand led services including car parking, planning and building control fees and waste and recycling credits which are influenced by both the level of recycling achieved as a district and the market for recycled materials. These areas are highlighted within the annual budget setting report and the risk of not achieving the budgeted figures is reflected in the assessment of the level of general reserve. 3.3.4 Investment income continues to be an important source of income to the Council. This is generated from investment of the Council’s reserves and surplus funds. The 2015/16 budget is based on an available investment balance of £19.4 million and is currently forecast to deliver £426,390 for 2015/16. This is forecast to be maintained over the length of the strategy based on the current treasury management strategy. Significant changes to the strategy moving forward for example that would see a reduction in the available balance for investment would need to be considered as part of any business cases. Financial Strategy 2016/17 to 2019/20 August 2015 110 Page 12 of 27 4. FINANCIAL FORECAST UPDATE 4.1 The 2015/16 budget was approved in February 2015, at the same time that the forward financial projections for the following three years to 2018/19 were also reported. The projections were based on the then current expenditure and income plans and were forecasting future funding gaps of £265k in 2016/17, increasing to £1 million in 2017/18 and £1.2 million in 2018/19, this was after allowing for projected savings from the business transformation which had yet to be identified to specific projects. The updated forecasts have been informed by revised income forecasts for a number of the more significant income areas, RSG and business rates retention and where further savings have been identified. 4.2 The Council continues to align its spending plans with the available resources at its disposal. Significant savings and additional income have been realised over a number of years and the continuation of these savings and income have been assumed within the MTFS. 4.3 There continues to be a number of national changes for which timescales have changed. The most significant is in relation to the impact of the Welfare Reform Act 2012 and the move to universal credits, with the administration of Housing Benefits no longer being undertaken by Local Authorities but transferring to the Department for Work and Pensions. The precise consequence in terms of staffing and financial impact through potentially redundant computer systems is not yet known, nor are the timescales for the further roll out. Therefore, this strategy assumes that the status quo position will exist until there are firm proposals on which to base the detailed calculations of the likely impact on the Council. 4.4 The detailed budget for 2016/17 will be produced later in the year and revised forecast updated to reflect the outcomes of the Spending Review due to be announced later in the year. 4.5 The financial forecasts have been updated for known service variances that have been highlighted to date or where revised forecasts based on the 2014/15 outturn position are necessary. The following commentary provides further information as applicable: 4.5.1 Car Parking Income – The 2015/16 income budget reflected the removal of the evening charges in 2015. The latest budget monitoring position has highlighted that the current level of income from pay and display is currently exceeding the profiled budget. No revisions have been made to the budget and forecasts at this time due to the demand led and seasonal nature of the budget, although further work will be carried out to inform the 2016/17 budget. 4.5.2 Land Charges – The original forecast assumed a reduction in income from the land charges service part way through 2015/16 due to the transfer of the function to the land registry. The timescales for this have now slipped to 2017 and therefore the projections have been updated to reflect the revised profile. This has impacted on the current year and 2016/17 only. 4.5.3 Income – The forecasts assume additional income of £60,000 per annum from 2016/17 for the co-location of the DWP within Cromer and Fakenham offices which is due to commence later in 2015/16. 4.5.4 Employee Budgets – A number of posts within the establishment have been or have become vacant in the year. Where applicable, some have been replaced or opportunities taken to replace in a different way. There are still a number of vacant posts and these will be reviewed alongside the areas of focus within the financial strategy as detailed at section 7. The forecasts assume an annual pay award of 1% for the period of the strategy. Following the announcement by the Chancellor of the introduction of a National Living Wage by 2020/21 the forecasts have been updated to reflect the impact to direct employee budgets over the period covered Financial Strategy 2016/17 to 2019/20 August 2015 111 Page 13 of 27 by the financial strategy. The impact on contractors has not yet been quantified and has therefore not been included at this time. 4.5.5 Business Rates – The forecasts have been informed by the outturn position on the 2014/15 NNDR and updated in respect of appeals, growth and the collection fund deficit. Although the forecast currently mitigate significant fluctuations in the Business rates income from use of the reserve. 4.5.6 Council Tax/New Homes Bonus – The forecasts take account of a revised projection of tax base growth which have an impact on the council tax income forecasts along with the forecast of NHB. 4.6 Table 10 provides a summary of the revised position taking into account all the factors identified above, these are based on the current service delivery. Table 10 - Updated Financial Forecast Forecast Gap February 2015 (Excl BT Savings) 2017/18 2018/19 2019/20 £000 £000 £000 £000 409 1,314 1,620 1,971 (154) (121) (113) (105) Revised Funding Forecasts Adjustments (91) (108) (151) (183) Revised Forecast Budget Gap 164 1,085 1,356 1,683 Service Pressures/(Savings) 4.7 2016/17 The revised financial projections are now forecasting a budget gap of just over £1.6 million by 2019/20. Whilst there is anticipated to be a small deficit for 2016/17, this can be funded from the one-off use of reserves, although, as further detailed work on the budget for 2016/17 is completed over the coming months it is anticipated that this work will identify further savings/additional income in the interim. Financial Strategy 2016/17 to 2019/20 August 2015 112 Page 14 of 27 5. RESERVES 5.1 As part of the annual budget and council tax setting process the Chief Financial Officer must report on the adequacy of the reserves that the Authority holds. This is informed by the Policy Framework for Reserves which is reviewed and updated alongside approving the budget each year3. 5.2 The Council holds a number of ‘useable’ reserves both for revenue and capital purposes which fall within one of the following categories, each are discussed in the following sections: 5.3 5.4 General Reserve Earmarked Reserves Capital Receipts Reserve The General Reserve is held for two main purposes: to provide a working balance to help cushion the impact of uneven cashflows and avoid temporary borrowing a contingency to help cushion the impact of unexpected events or emergencies As part of setting the budget each year the adequacy of all reserves is assessed along with the optimum level of general reserve that an authority should hold. The optimum level of the general reserve takes into account a risk assessment of the budget and the context within which it has been prepared including the following factors: sensitivity to pay and price inflation; sensitivity to fluctuations in interest rates; the level of savings that have been factored into the budget and the risk they will not be delivered as anticipated, both level and timing; potential legal claims where earmarked funds have not been allocated; emergencies and other unknowns; impact of demand led pressures which impact on both income and expenditure; future funding fluctuations; level of earmarked reserves held; a level of reserve that is within 5% to 10% of net expenditure. 5.5 A financial assessment will be made of all the factors to arrive at a recommended level for the general reserve. The current recommended balance is £1.75million. 5.6 The general reserve balance at 1 April 2015 was £2.29 million, after allowing for planned movements, the balance by 31 March 2016 is forecast to be £2.082 million. 5.7 Earmarked Reserves provide a means of building up funds to meet known or predicted liabilities and are typically used to set aside sums for major schemes, such as capital developments or asset purchases, or to fund restructurings. Whilst earmarked in nature until the amounts are budgeted to be taken from the reserves, commitments have not yet been made from these reserves. Earmarked reserves can also be held for service projects and business units which have been established from surpluses to cover potential losses in future years, or to finance capital expenditure. Earmarked reserves also provide a mechanism to carry forward underspends at the year-end for use in the following financial year where no budget exists. 5.8 For each earmarked reserve a number of principles should be established: 3 the reasons for or the purpose of the reserve how and when the reserve can be used – short to long term Full Council Agenda February 2015, Agenda Item No. # Appendix # Financial Strategy 2016/17 to 2019/20 August 2015 113 Page 15 of 27 procedures for the reserve’s management and control. 5.9 The establishment and use of earmarked reserves is reviewed at the time of budget setting, throughout the year as part of the budget monitoring processes and also as part of the year-end reporting. Review of earmarked reserves throughout the year takes into account the continuing relevance and adequacy of the reserve and also the level of the general reserve. 5.10 An updated reserves statement is included at Appendix A. This reflects the latest position for the use of all reserves in the current and future financial years where known. There is still some uncertainty around the exact timing of the use of a number of the reserves, for which some are held as a contingency to mitigate a potential liability although the timing and likelihood of this is depended upon future events. 5.11 The following provides a commentary on some of the more significant reserves that the Council currently holds and maintains: Capital Projects Reserve – The majority of this reserve represents VAT shelter receipts that are received as revenue receipts but earmarked to fund capital schemes. Benefits - The Benefits reserve is held to mitigate any claw back by the Department for Work and Pension following audited subsidy claim forms. The amount of subsidy paid out annually by the Council is in the region of £30 million and therefore even a small error rate on a claim could have significant financial implications. The audit of the 2014/15 subsidy is yet to be finalised and should there be any recovery of subsidy payable the reserve will mitigate the impact. The reserve also holds any previous years underspends in respect of the service where it was approved to carry them forward. Big Society Fund - This reserve was established as part of the councils approach to Localism and holds the balance from the County Council’s share of second homes council tax that is returned to the districts. This is currently being used to fund the Big Society grants and enabling fund. Contributions to and from this reserve are dependent upon the sharing arrangement with the County Council and are determined annually as part of setting the budget. New Homes Bonus - The New Homes Bonus (NHB) was introduced in 2011/12 as an incentive and reward mechanism to promote housing growth. From 2014/15 an element4 of the NHB has been included in the base budget with the balance being transferred to the earmarked reserve to be used for one-off costs that promote or facilitate future growth. Restructuring/Invest to Save – This reserve is held to fund one-off/upfront costs for projects that will deliver on-going savings. Examples include, officer restructurings where one-off redundancy or pension strain costs might be payable but the business case delivers an on-going revenue saving within two to five years, or for investment in IT hardware, software or equipment or one-off costs which will deliver savings through more efficient ways of working for example the programme of digital transformation projects. Broadband – This reserve represents the £1million that has been approved to be reallocated from the Big Society Fund and NHB reserves for a contribution towards matched funding for the Norfolk’s Better Broadband for Norfolk project. The release of these funds will be subject to a recommendation to Council as per the original report that was made to Members in July 2014. 5.12 All reserves general and earmarked will be reviewed over the coming months as part of setting the detailed budgets for 2015/16, with a view that where commitments have not been identified and funds or reserve balances are no longer required these are reallocated to specific reserves to address the other requirements as applicable 4 80% in 2014/15, 75% from 2015/16 onwards. Financial Strategy 2016/17 to 2019/20 August 2015 114 Page 16 of 27 5.13 The Council also holds a Capital Receipts Reserve, this includes the balance of receipts generated from asset disposals. Capital receipts are generated when an asset is disposed of and can only be used to fund expenditure of a capital nature, i.e. not for on-going revenue expenditure. The balance of capital receipts is used to fund the current approved capital programme. The balance of capital receipts at 31 March 2015 was just over £6 million. 5.14 Details of the current capital programme that are being financed from capital receipts is included in section 6 and which highlights the reducing available balance within this reserve over the next three years. 5.15 The MTFS does not currently rely on the use of reserves over the medium term. The use of reserves provides only a short-term measure to reduce the funding gap and whilst it can be used to mitigate the impact in the short-term, to allow time for the implementation of financial strategy options or in response to in-year changes does not provide a sustainable solution in the medium to long term. Financial Strategy 2016/17 to 2019/20 August 2015 115 Page 17 of 27 6. CAPITAL 6.1 The Capital programme is updated regularly throughout the year as part of the budget monitoring reports. A copy of the current capital programme is included as an appendix to the 2015/16 period 4 budget monitoring report within the September Cabinet Agenda and therefore has not been reproduced within this document. 6.2 The following tables provide a summary of the current approved capital programme for 2015/16 plus the current forecasts for 2016/17 and 2017/18, along with a breakdown on relevant financing. Table 11 Current Approved Capital Programme 2015/16 Updated Budget £'000 2016/17 Forecast £'000 2017/18 Forecast £'000 Jobs and the Local Economy Housing and Infrastructure Coast, Countryside and Built Heritage Localism Delivering the Vision Total Capital Expenditure Financing: Non NNDC NNDC 315 4,695 0 499 0 1,054 9,568 656 1,025 16,259 2,151 30 10 2,690 0 0 15 1,137 9,214 7,045 2,310 380 0 1,137 Total Capital Financing 16,259 2,690 1,137 Table 12 Capital Programme Financing 2015/16 Updated Budget £'000 Environment Agency Grant DEFRA Grant Disabled Facilities Grant MMO and Euro Fisheries Grant Other Grants and Contributions Capital Projects Reserve * Other Reserves * Capital Receipts * Internal Borrowing * Total Financing (*NNDC Resources) 6.3 2016/17 Forecast £'000 2017/18 Forecast £'000 7,542 509 595 250 318 1,039 75 5,007 924 1,844 0 466 0 0 0 0 380 0 0 0 0 0 0 0 0 1,137 0 16,259 2,690 1,137 The current capital programme is funded from the following sources of finance: Financial Strategy 2016/17 to 2019/20 August 2015 116 Page 18 of 27 Capital Receipts – generated from asset disposals and preserved right to buys (both new and existing within the capital receipts reserve) Grants and contribution received from external sources including third parties and government Revenue – by means of making a revenue contribution to capital VAT Shelter Receipts (received as a revenue receipt and transferred to the capital projects reserve) – this arrangement is to be reviewed in 2015/16 when the value of works as detailed within the original stock transfer agreement has been reached Earmarked reserves, for example the capital projects reserve, or invest to save reserve. 6.4 Another source of funding for capital expenditure is prudential borrowing. Prudential borrowing to fund capital expenditure can only be undertaken when an authority can demonstrate a need to borrow. The need to undertake prudential borrowing is demonstrated through the Capital Financing Requirement which is driven by the balance sheet of the authority and takes into account reserves (including general and earmarked). Financing costs of the borrowing would be a charge to the revenue account and therefore any decision to undertake external borrowing would need to take account of the debt costs including interest and the Minimum Revenue Provision (MRP). As internal capital resources are utilized the Council will need to consider looking at alternative capital financing options including borrowing. These will need to be considered as part of the overall business case as proposals for capital expenditure are considered for approval. 6.5 After taking into account the planned spend within the current capital programme for the period 2015/16 to 2017/18 and the anticipated resources, i.e. new capital resources for the same period, there is currently an unallocated balance of just over £2.4 million, inclusive of £1.802million within the capital projects reserve which can be used as a capital or revenue resource. This is illustrated within the following table. Table 13 Capital Resources Capital Receipts £'000 Balance at 31/3/15 Estimated (New) Receipts 2015/16 Capital Financing 2015/16 New Receipts 2016/17 Capital Financing 2016/17 New Receipts 2017/18 Capital Financing 2017/18 2,676 165 (1,039) 0 0 0 0 8,770 780 (6,046) 0 (380) 0 (1,137) 1,005 1,802 1,987 August 2015 117 Total £'000 6,094 615 (5,007) 410 (380) 410 (1,137) Estimated Balance at 31/3/18 Financial Strategy 2016/17 to 2019/20 Capital Projects Reserve £'000 Page 19 of 27 7. FINANCIAL STRATEGY AND KEY THEMES 7.1 The preceding sections have set out the revised financial forecast for the period 2016/17 to 2019/20. A balanced position is currently forecast for the short term, i.e. for 2016/17, however there are still funding shortfalls projected for the medium to longer term. Some of this can be mitigated by the one-off use of prior year surpluses, however a medium term strategy to deliver a sustainable financial position moving forward is required. 7.2 The Council’s strategy therefore is to maximise income through growth in homes and businesses, taking advantage of new funding streams including those that offer financial incentives which at the same time deliver further efficiencies, by transforming the way in which we currently schedule our business and provide services, taking advantage of technological changes. 7.3 The following outlines in more detail the key themes of the financial strategy to work towards reducing the forecast budget gap along with indicative financial targets for each of the priorities as applicable: 7.3.1 Growth - New Homes and Business Rates – Under the current allocation method of New Homes Bonus (NHB) there is a direct financial benefit to the Council from growth in homes through the NHB funding and through increasing the Council Tax Base and additional income generated from Council Tax. Whilst new housing growth will have an impact on the demand for local services, there will still be a net gain in terms of overall income delivery. For similar reasons growing the business rates base will have a direct impact on the level of business rates income retained locally. Equally, maintaining existing business rates remains a priority in that decline in business rates will reduce the amount of income retained locally. Pending further review of the NHB and business rates, no target has been allocated against this priority at this time, this will be reviewed following the spending review announcement later in the year. 7.3.2 Digital Transformation – Building upon the Business transformation project that commenced in 2014 savings have started to be identified from changes to service delivery from the implementation of new technology. The overall programme will be delivered over a number of years and the timing of the savings will then be realised. A savings target of £375,000 was included in the original business case for the project, whilst some efficiencies have started to be delivered the full saving are not anticipated until 2018/19. 7.3.3 Property Investment and Asset Commercialisation – Opportunities for investment in properties whether direct or indirect can be considered to achieve either an income stream or improved returns on investment. Any direct investment would be subject to a robust business case and the full implications in terms of borrowing costs if required would need to be taken into account. Indirect property investments can also be considered, for example as part of the Treasury Management Strategy, i.e. similar to the current £5 million pooled property investment. Again, detailed consideration of this will need to take account of whether the investment is a revenue/treasury management transaction or a capital investment. The Council currently holds assets with a balance sheet value of around £48 million. The assets are held for different purposes, for example service delivery, investment properties and community assets. Again opportunities for the most efficient utilisation of the Council’s assets and maximising the return that the Council receives from the assets needs to be taken into account. 7.3.4 Shared Services/Selling Services – Creating efficiencies through shared services continues to be a priority for central government. Identifying such opportunities must therefore continue at a local level, ensuring that realistic and deliverable benefits can be achieved. Financial Strategy 2016/17 to 2019/20 August 2015 118 Page 20 of 27 7.3.5 Collaboration and Localism – Identifying opportunities to work alongside other public sector partners and organisations to deliver services. 7.3.6 Maximising Income and Reducing Costs – Maximising service and other income through collection and also critically reviewing the cost bases. 7.3.7 Other Efficiencies and Savings - Through the regular budget monitoring process and annual budget process service efficiencies and savings will be considered where there is little or no impact on service delivery. However with the robust challenge and consideration of savings proposals that has already taken place each year, this does reduce the scope within existing budgets to identify further savings and additional income opportunities. 7.3.8 The following table provides a summary of the indicative financial targets for the above themes where agreed plans and projects have either commenced or are planned. As the projects for the above are progressed the associated savings/additional income will be quantified and factored into the budget and future financial projections. Table 14 - Financial Targets - Themes 2016/17 £000 2017/18 £000 2018/19 £000 2019/20 £000 Financial Strategy Theme: Growth - Homes and Business Rates 0 0 0 0 145 270 375 375 Property Investment and Asset Commercialisation 70 120 140 140 Shared Services/Selling Services 20 20 20 20 Collaboration and Localism 20 20 20 20 Maximising Income and Reducing Costs 120 150 150 150 Total 375 580 705 705 Digital Transformation 7.4 Use of Reserves – Invest to Save 7.4.1 Use of reserves to balance a budget provides only a short term solution as the funds can only be used once. They can however be used to smooth the impact of funding gaps over the short to medium term and to allow for planning and implementing projects and work streams that will deliver a longer term financial benefit through reduced costs or additional income. 7.4.2 Similarly, reserves can be used to fund one-off costs for projects that will deliver a longer-term benefit. For example the use of the restructuring and invest to save reserve to fund one-off officer restructure costs, where a restructuring will deliver a longer term saving for a service and the use of this reserve for some of the implementation and project costs for the business transformation programme that will deliver future savings. 7.4.3 The use of the reserves in this way will be considered as part of the full business case for individual project proposals, taking into account the payback period of the project along with indirect financial implications, for example, reduced balance available for investment and the associated loss of investment income. 7.5 Updated Financial Forecast Financial Strategy 2016/17 to 2019/20 August 2015 119 Page 21 of 27 7.5.1 The following table summarises the updated financial position allowing for the indicative financial targets identified at table 14 and referred to in section 7.3. Table 15 - Updated Budget Gap 2016/17 £000 Table 10 - Gap 2017/18 £000 2018/19 £000 2019/20 £000 164 1,085 1,356 1,683 Financial Targets (Table 14) (375) (580) (705) (705) Revised Budget Gap/(Surplus) (211) 505 651 978 7.5.2 Based on the latest financial projections and assuming delivery of the financial targets against each of the themes, there is an anticipated to be a surplus in 2016/17 with a budget gap of just over half a million in 2017/18, increasing to just under £1 million by 2019/20. This is before any use of reserves in the short term to allow for the implementation of other work streams as identified above. This assumes delivery of the financial savings and additional income at the levels included in the indicative targets and the continued achievement of current income and growth forecasts along with the government funding forecasts. Once further detail on the spending review and financial settlement for 2016/17 are announced the forecast will be updated as applicable. 7.5.3 The Council remains in a strong financial position should there be delay in the timing of the delivery of the savings and also the levels assumed. As referred to earlier once the projects start to progress the savings will be quantified and included in the annual budgets. Financial Strategy 2016/17 to 2019/20 August 2015 120 Page 22 of 27 8 SENSITIVITY ANALYSIS AND RISKS 8.1 The Council works within the constraints of central government funding allocations and its control over council tax increases through the capping and referendum principles. The continuing downward pressure on external resources will, over time, constrain the level of service delivery that the Council is able to provide. 8.2 The legal requirement to set an annual budget that balances, ensures care is taken in preparing figures and proposing changes to service levels which may require upfront investment. 8.3 The forecast projections as detailed earlier in the document are dependent upon a number of key assumptions which are not directly within the control of the Council, the most significant of these are detailed below along with the sensitivities to the financial projections, a summary table is also shown below. 8.4 Employee Inflation – As mentioned above the forecasts assume an annual pay award of 1%, the Council is part of a national pay agreement and as a guide for NNDC, 1% equates to approximately £90,000 annually. Therefore should the annual pay award agreement be different to the 1% assumed say for example by 0.5%, this would equate to an additional cost of £45,000 per annum. 8.5 Business Rates Growth – Within the Local Government Finance Settlement the Business Rates Baseline funding is assumed to increase annually in line with inflation. Actual increases (or reductions) will result in an additional or reduced level of income retained locally. Some allowance for growth after allowing for appeals has been factored into the projections, as a guide a 1% movement each year would result in approximately £50,000 additional per annum being retained locally above the level included in the forecasts. 8.6 New Homes Growth/Increase in Tax Base – Fluctuations of the growth in New Homes and the properties becoming eligible for Council Tax have a direct impact on the Council Tax Income and New Homes Bonus forecasts. An increase in 50 properties (band D equivalent) would generate an additional £7,000 per annum in Council Tax income and £52,000 from New Homes Bonus based on the current method of calculation and allocation, the impact to the revenue account would be £39,000 based on the current treatment of allocating 25% to the earmarked reserve. 8.7 Revenue Support Grant – The current forecast assume a reduction in RSG per annum of 35%. As a guide a further reduction of 10% each year would add to the funding gap each year £237,000 to the funding gap in 2016/17. Table 16 - Sensitivity Analysis - Cumulative Effect 2016/17 Sensitivity £000 Employee Inflation - Additional 0.5% 45 annually Business Rates Growth- Movement of 1% 50 growth projection +/Housing Growth - NHB impact 50 39 properties (Annually) +/Housing Growth 50 properties (Band D 7 equivalent)- Council Tax Income Impact +/Revenue Support Grant - Additional 5% 120 Reduction Financial Strategy 2016/17 to 2019/20 August 2015 121 2017/18 £000 2018/19 £000 2019/20 £000 90 135 180 100 150 200 78 117 156 14 21 28 150 140 118 Page 23 of 27 8.8 The extent to which the above factors will have an impact on the overall projections and forecast funding gap will vary. Some will have an ongoing impact, for example an increase to the tax base in 2016/17 will have an ongoing benefit in terms of additional Council tax generated year on year, converse to this an increase in the employee inflation in one year will increase the base budget moving forward cumulatively. 8.9 Fluctuations in the demand for services, say for example a fall in car parking income due to inclement weather over a holiday period would be relatively short term, assuming no changes to other factors, for example the closure of a pay and display car park. For the short-term fluctuations these are mitigated through allowing elements within the general reserve. Full details on the level of reserves were included within the outturn report for 2014/15 that was presented to Members in June. 8.10 The Council continues to face a number of risks in terms of future funding and delivery of services. A number of these risks have been referred to within the main body of the Financial Strategy. The detail of the 2016/17 budget will be completed over the coming months in preparation of the Budget and Council Tax setting report which will be presented for approval in February 2016. The work on the detailed budgets will be based on the latest local and national information and will be informed by the provisional and later final budget settlement announcements. 8.11 The main risks that the authority continue to face are outlined below: 8.11.1 Future Funding and Business Rates – Local Authority funding from central government continues to be under pressure with a greater shift from the RSG to retained business rates. The emphasis on retaining funds from business rates locally provides further risks to Local Authorities in that there are a number of inherent risks which will continue to be borne locally including, the status of properties changing for example schools changing to academies and also business premises becoming empty. In addition, the impact of business rates appeals will also have an effect on the level of retained business rates and whilst the scheme does provide incentive for promoting and delivering growth in local economies, the impact of appeals and business decline can have a negative impact. 8.11.2 The impact of appeals will have an impact in year from reimbursement of refunds and also the future income received. Recently there has been a tribunal decision which means that purpose built medical centres and GP surgeries have a lower basis of valuation for business rates. Some of these will date back to 2005 for which refunds could be payable. The full impact will be dependent upon the outcome of the appeal by the Valuation Office Agency (VOA). The financial impact to the Council will be mitigated through the use of the provision and also the earmarked reserve. 8.11.3 Further measures for example extension of reliefs announced within the Autumn Statement, continue to present a risk to Local Authorities, albeit some of this risk is mitigated by the section 31 grant. Growth and/or decline in businesses will continue to have a direct impact on the funding at a local level. Some of this risk is mitigated by the earmarked reserve which is maintained to reduce the impact of appeals and to smooth the fluctuations in income being retained year-on-year. In addition the review of the Business Rates system will be used to inform the budget for 2016, the impact of this will need to be considered once further detail is announced. 8.11.4 Savings – The Council is continuing to deliver a programme of savings and additional income. Delivery of the savings at the levels budgeted is vital to delivery of the overall budget and achieving a sustainable future financial position. The delivery of these savings is closely monitored by CLT and Cabinet as part of the ongoing budget monitoring process. 8.11.5 Income - Income from a number of demand led services remains a financial risk that cannot be fully influenced by the Council. Whilst annual estimates are pulled together under a robust methodology taking into account current performance, previous actuals Financial Strategy 2016/17 to 2019/20 August 2015 122 Page 24 of 27 and knowledge of the service delivery, income levels need to be closely monitored, for example for planning and car park income. Fluctuations in income can be mitigated by the use of reserves and this is a factor that is taken into account as part of the budget setting process when determining the recommended level of general reserve. 8.11.6 Investment Returns - Over the past few years investment income has been significantly reduced in the light of the prolonged duration of low interest rates. The current investment strategy is looking for a return of 2.2% for 2015/16. In accordance with the Treasury Strategy 2015/16 as reported to Cabinet in February 2015, the Council will seek to invest more of its portfolio in secured investments such as the £4.5m in covered bonds purchased in October 2014. 8.11.7 New Homes Bonus – The current budget and projections include 75% of the NHB allocation with 25% being allocated to an earmarked reserve. There are risks associated with this funding source at a local and national level. Risks at a local level are the continued delivery of housing growth and also reductions in the number of long term empty properties. The growth in new homes can be informed by the housing trajectory figures, however the fluctuations in the number of long term empty properties can negatively (should the number increase) impact on the allocation of NHB. This area therefore that continues to be monitored closely with proactive work with homeowners and landlords to bring the properties back into use. The national risk around the future of the NHB is more significant should there be a change in the allocation method, removal of the scheme or change to the 80/20 District/County current split. 8.11.8 Second Homes – The return of an element of the second homes council tax from the County to the districts is subject to annual approval by the County. This is returned to the districts for community related expenditure and has been used to fund the Council’s Big Society Fund (BSF) Grant scheme and related expenditure. The use of these funds will be part of the annual budget setting process and will be informed by any proposal by the County for changes to the distribution to districts. As part of the 2015/16 budget the County reduced the funding returned to the district by 50%, this is due to be reviewed further in 2017/18 by the County Council. 8.11.9 Service Delivery Changes – The Financial Strategy reflects known service delivery changes including the centralisation of the Land Charges service from 2017 to the Land Registry. Further service delivery changes for example the roll out of universal credits is currently underway and should there be further changes the implications will need to be taken account of in future budget updates. 8.11.10 Local Plan Review - Local Planning Authorities are required to prepare and maintain up to date Development Plans. These comply with national guidance and provide for all objectively assessed needs and demands for development consistent with the principles of sustainable development. The North Norfolk Core Strategy was adopted in 2008 and covers the period to 2021. The Site Allocations Development Plan was adopted in 2011 and allocates land for around 3,500 dwellings. Whilst the Council is well placed to deliver the planned growth over the short term some consideration needs to be given to the possible timetable for a Plan review. Preparation for a plan review is resource intensive from both officer time and external support. Funding for a plan review has been earmarked from the unallocated NHB reserve and work will commence over 2015/16 to 2017/18. 8.11.11 Comprehensive Spending Review 2015 – The Spending Review 2015 announcements will be made on 25 November and will inform the budget from 2016/17 onwards. Financial Strategy 2016/17 to 2019/20 August 2015 123 Page 25 of 27 Glossary of Acronyms – Financial Strategy DWP Department for Work and Pensions LCTS Local Council Tax Support LTE Long Term Empty MRP Minimum Revenue Provision NHB New Homes Bonus RSG Revenue Support Grant SFA Settlement Funding Assessment SFIS Single Fraud Investigation Service Financial Strategy 2016/17 to 2019/20 August 2015 124 Page 26 of 27 Reserves Statement 2015/16 Onwards Reserve General Fund General Reserve Purpose and Use of Reserve A working balance and contingency, current recommended balance is £1.75 million. Balance at 01/04/15 2015/16 Updated Movement Balance 01/04/16 2016/17 Budgeted Movement Balance 01/04/17 Budgeted Movement 2017/18 Balance 01/04/18 Budgeted Movement 2018/19 Balance 01/04/19 Budgeted Movement 2019/20 Balance 01/04/20 £ £ £ £ £ £ £ £ £ £ £ 2,289,024 (206,959) 2,082,065 0 2,082,065 0 2,082,065 0 2,082,065 0 2,082,065 Earmarked Reserves: Capital Projects To provide funding for capital developments and purchase of major assets. This includes the VAT Shelter Receipt. 2,676,360 (873,744) 1,802,616 0 1,802,616 0 1,802,616 0 1,802,616 0 1,802,616 Asset Management To support improvements to our existing assets as identified through the Asset Management Plan. 59,899 (26,751) 33,148 0 33,148 0 33,148 0 33,148 0 33,148 Benefits To mitigate any claw back by the Department of Works and Pensions following final subsidy determination. Timing of the use will depend on audited subsidy claims. 721,792 (50,000) 671,792 0 671,792 0 671,792 0 671,792 0 671,792 Big Society Fund (BSF) To support projects that communities identify where they will make a difference to the economic and social wellbeing of the area. Funded by a proportion of NCC element of second homes council tax. 786,588 (338,357) 448,231 0 448,231 0 448,231 0 448,231 0 448,231 Broadband Earmarks £1million for superfast broad band in North Norfolk. (600k was transferred from the BSF reserve and £400k from NHB reserve) 1,000,000 0 1,000,000 0 1,000,000 0 1,000,000 0 1,000,000 0 1,000,000 Building Control Building Control surplus 120,235 0 120,235 0 120,235 0 120,235 0 120,235 0 120,235 Business Rates To be used for the support of local businesses and to mitigate impact of final claims and appeals in relation to business rates retention scheme. 1,579,136 (535,855) 1,043,281 (250,000) 793,281 0 793,281 0 793,281 0 793,281 Coast Protection To support the ongoing coast protection maintenance programme ands carry forward funding between financial years. 237,295 (237,295) 0 0 0 0 0 0 0 0 0 Common Training To deliver the corporate training programme. Training and development programmes are sometimes not completed in the year but are committed and therefore funding is carried forward in an earmarked reserve. 27,450 0 27,450 0 27,450 0 27,450 0 27,450 0 27,450 Economic Development and Regeneration Earmarked from previous underspends within Economic Development and Regeneration Budgets along with funding earmarked for Learning for Everyone. 117,783 (66,698) 51,085 0 51,085 0 51,085 0 51,085 0 51,085 Election Reserve Established to meet costs associated with district council elections, to smooth the impact between financial years. 90,000 (90,000) 0 30,000 30,000 30,000 60,000 30,000 90,000 30,000 120,000 125 M:\Accountancy\Shared Information\Financial Plan\2016-17\Reserves Statement 2015-16 MTFS v2 Apx A Reserves Statement 2015/16 Onwards Reserve Purpose and Use of Reserve Enforcement Works Established to meet costs associated with district council enforcement works including buildings at risk . Environmental Health Balance at 01/04/15 2015/16 Updated Movement Balance 01/04/16 2016/17 Budgeted Movement Balance 01/04/17 Budgeted Movement 2017/18 Balance 01/04/18 Budgeted Movement 2018/19 Balance 01/04/19 Budgeted Movement 2019/20 Balance 01/04/20 £ £ £ £ £ £ £ £ £ £ £ 146,857 (36,516) 110,341 0 110,341 0 110,341 0 110,341 0 110,341 Earmarking of previous underspends and additional income to meet Environmental Health initiatives. 41,287 (19,720) 21,567 0 21,567 0 21,567 0 21,567 0 21,567 Grants Revenue Grants received and due to timing issues not used in the year. 327,741 (219,405) 108,336 (6,500) 101,836 0 101,836 0 101,836 0 101,836 Housing Previously earmarked for stock condition survey and housing needs assessment. 101,920 (16,920) 85,000 0 85,000 0 85,000 0 85,000 0 85,000 Treasury (Property) Reserve Property Investment (Treasury), to smooth the impact on the revenue account of interest fluctuations. 66,068 0 66,068 0 66,068 0 66,068 0 66,068 0 66,068 Land Charges To mitigate the impact of potential income reductions. 89,155 0 89,155 0 89,155 0 89,155 0 89,155 0 89,155 Legal One off funding for Compulsory Purchase Order (CPO) work and East Law Surplus. 73,595 (30,000) 43,595 0 43,595 0 43,595 0 43,595 0 43,595 Local Strategic Partnership Earmarked underspends on the LSP for outstanding commitments and liabilities. 51,728 0 51,728 0 51,728 0 51,728 0 51,728 0 51,728 LSVT Reserve To meet the cost of successful warranty claims not covered by bonds and insurance following the housing stock transfer. 435,000 0 435,000 0 435,000 0 435,000 0 435,000 0 435,000 New Homes Bonus (NHB) Established for supporting communities with future growth and development and Plan review, the future allocations to the reserve are dependant upon receipt of the NHB. 1,116,194 314,432 1,430,626 345,113 1,775,739 286,613 2,062,352 446,384 2,508,736 0 2,508,736 Organisational Development To provide funding for organisation development to create capacity within the organisation and address anomalies within the pay structure. 116,391 (76,963) 39,428 0 39,428 0 39,428 0 39,428 0 39,428 Pathfinder To help Coastal Communities adapt to coastal changes. 206,378 (52,237) 154,141 (18,126) 136,015 (44,108) 91,907 (44,108) 47,799 (44,108) 3,691 Planning Additional Planning income earmarked for Planning initiatives including Plan Review. 375,183 (112,590) 262,593 (84,263) 178,330 0 178,330 0 178,330 0 178,330 Restructuring & Invest to Save Proposals To fund one-off redundancy and pension strain costs and invest to save initiatives. Transfers from this reserve will be allocated against business cases as they are approved. Timing of the use of this reserve will depend on when business cases are approved. 1,246,890 (55,367) 1,191,523 0 1,191,523 0 1,191,523 0 1,191,523 0 1,191,523 26,316 0 26,316 0 26,316 0 26,316 0 26,316 0 26,316 16,224 11,411,544 272,505 11,684,049 432,276 12,116,325 (14,108) 12,102,217 Sports Hall To support renewals for sports hall equipment. Amount Equipment & Sports transferred in the year represents over or under achievement of income target. Facilities Total Reserves 14,126,265 (2,730,945) 11,395,320 126 M:\Accountancy\Shared Information\Financial Plan\2016-17\Reserves Statement 2015-16 MTFS v2 Apx A 7th September 2015 Cabinet Agenda Item No_____13________ Cabbell Park – Proposed lifting of Open Space Restriction – Summary of consultation responses Summary: This report summarises the comments received from the recent public consultation exercise on the proposed lifting of the open space restriction at Cabbell Park, Cromer so as to allow future development of the site to accommodate a new medical centre for the town and potentially other uses on the balance of the site in the future. Options: The report considers: whether the authority should proceed with lifting the open space restriction on Cabbell Park, Cromer so as to facilitate development of a new medical centre facility to serve the town on part of the site, as well as new sports pitch facilities on a site on the edge of town; or retain the Cabbell Park site in current use as a single football pitch with limited access by the wider public which the Council believes is outside of the original intention of the benefactor in proposing that the Cabbell Park site be defined as open space under the terms of the 1906 Open Spaces Act. Conclusions: The recent public consultation process has indicated support for the lifting of the open space restriction in order to accommodate a new medical centre facility for the town on part of the Cabbell Park site, but a preference for the balance of the site to be retained as open space, available for wide public use. Recommendations: That Cabinet:1. considers the comments received through the public consultation process; 2. agrees to the removal of the open space restriction at Cabbell Park; and 127 7th September 2015 Cabinet 3. restates its intention that the proposed new Cromer community sports pitch facility will be named after Mrs Bond Cabbell in honour of her original bequest of land in the town for sporting purposes in memory of local people who gave their lives in service during the Great War of 1914-1918. Reasons Recommendations: for To facilitate investment in new medical centre and sports facilities for Cromer. Cabinet member(s): Cllr Tom FitzPatrick Contact Officer, telephone number, and e-mail: Steve Blatch, Corporate Director Steve.blatch@north-norfolk.gov.uk Tel:- 01263 516232 128 7th September 2015 Cabinet 1.0 Summary:- 1.1 As part of wider consideration which the District Council has given to the future use of the Cabbell Park site, particularly the ability of part of Cabbell Park to accommodate a new medical centre facility for the Cromer Group Practice (as per a decision of Cabinet taken in April 2014); the Council is required, under Section 122/123 (2A) of the Local Government Act 1972, to invite public comments on the removal of the open space restriction which exists at the Cabbell Park site. 1.2 This report details the responses received in respect of the recent public consultation staged by the District Council in proposing the lifting of the open space restriction at the Cabbell Park site. 2.0 Background:- 2.1 Over the past eighteen months, the District Council has given consideration to how the longstanding need for increased sports pitch provision and a new medical centre for the Cromer Group Practice might be provided in Cromer. In April 2014 the Council’s Cabinet agreed that, subject to replacement sports pitch facilities being developed to meet the needs of the town, the Cabbell Park site offered the best opportunity to accommodate the new medical centre, subject to statutory planning processes being followed. 2.2 Cabbell Park was originally bequeathed to the people of Cromer by Mrs B E Bond Cabbell in 1922 as a memorial to those inhabitants of the town who died in the First World War. The land was subsequently transferred under a Trust Deed to Cromer Town Football Club which entitled the Club to occupy the land until 21 years after the death of the last descendants of HM King Edward VII; following which the land was to be held by the District Council (as statutory successor authority to Cromer UDC) in trust “with a view to the enjoyment thereof by the public as an open space within the meaning of the Open Spaces Act 1906”. Any proposals which involved development of all or part of the Cabbell Park site therefore require the lifting of the Open Space restriction. 2.3 Whilst the District Council recognises that Cabbell Park has been the home of Cromer Town Football Club for many years, the Council questions the extent to which use by a private sports club meets the definition within the 1906 Act and therefore believes that there would be wider public interest and benefit from the development of new sports pitch facilities in the town which could accommodate Cromer Town Football Club, Cromer Youth Football Club (which has a large membership but no “home” facilities or training ground) and other sports clubs. The existing Cabbell Park site is not large enough to accommodate any additional sports facilities and therefore the ambition to see the provision of new community sports facilities to serve the town cannot be realised on the Cabbell park site. The District Council has therefore promoted proposals which would see the development of new community sports pitch facilities on the edge of the town where modern changing and clubhouse facilities could be provided shared by a number of local sports clubs. 2.4 The District Council has, since Cabinet discussion of the future of Cabbell Park in April 2014, consistently stated that it would not seek removal of the open space restriction at Cabbell Park on a speculative basis, but only following the Cromer Group Practice developing and inviting public comments on their proposals to provide a new medical centre facility to serve the town on the front of the Cabbell Park site. The Cromer Group 129 7th September 2015 Cabinet Practice and their development partner, MedCentres, published draft proposals for the new surgery facility in May of this year and the Council has subsequently taken forward consultation on the proposed lifting of the open space restriction. 3.0 The public consultation process:- 3.1 The Council has promoted the consultation on the proposed lifting of the Open Space restriction at Cabbell Park through the following actions: Placed adverts in the North Norfolk News on 28th May and 4th June 2015 detailing the consultation process and inviting comments to be submitted on the proposal by 3rd July 2015. Issued a Press Statement / Release to accompany the placing of the above advert in the North Norfolk News, with the story featuring on the front page of North Norfolk News on 28th May under the heading “Speak out on park’s future” with reference also made to the consultation process in the editorial comment section. Story also featured in the Eastern Daily Press on 29th May under the headline “People in Cromer asked for views on future of football ground”. Details of the NNN / EDP story also featured on both the NNN and EDP websites – on which there was only one on-line comment posted. Story carried on BBC Radio Norfolk Breakfast Show on 27th May 2015, with live interview with Cllr Fitch-Tillett from the Cabbell Park site. Site notice erected at Mill Road entrance to the Cabbell Park site. Details of the consultation carried on the front page of the Council’s website – northnorfolk.org from 28th May 2015 through until 3rd July. Letters inviting comments on the proposed lifting of the Open Space restriction sent to Cromer Town Council and Cromer Town Football Club. Details of the consultation being displayed on the District Council’s “Streetlife” page. Exchange of comments on Twitter with Cromer Preservation Society asking / responding to questions about the consultation process. Letters sent to the owners / occupiers of residential properties with an immediate boundary with the Cabbell Park site inviting them to comment on the proposed lifting of the open space restriction. 4.0 Responses received through the consultation process:- 4.1 The consultation process generated 14 individual responses by email and letter, together with responses submitted on behalf of Cromer Town Council and the Cromer Preservation Society. There was also a response received from a local resident with a connection to the Cromer Town Football Club enclosing a petition of 633 signatures (of which 311 were from residents of Cromer, 197 from residents with addresses elsewhere in North Norfolk and 132 signatures from people outside of North Norfolk) gathered at car boot sales and football matches at the Cabbell Park site over a number of weeks. The responses received can be viewed in the appendix to this report. In addition, there was also an exchange of comments on the proposed lifting of the restriction on the Streetlife social media site, involving comments placed by 13 individuals, as per link https://www.streetlife.com/conversation/tigjn8qvix6z/. 4.2 The consultation process generated the following responses:- 130 7th September 2015 Cabinet 4 comments in support of the lifting of the open space restriction 4 comments supporting the lifting of the restriction to accommodate the new GP surgery facility, but proposing that the balance of the site be retained as open space 1 comment suggesting that “if” part of the site is to be developed for the new medical centre, the balance of the site should remain as open space 8 comments (two from one individual) objecting to the proposed lifting of the restriction Of the 13 individuals posting comments on the Streetlife North Norfolk social media site 2 were supportive of the proposal to accommodate the new surgery facility on the Cabbell Park site, 5 objected and 7 passed comment but without expressing support or objection. However, a number of the comments made related to planning issues, particularly traffic, connected with the proposed new surgery and these issues will be considered in due course through the planning process, rather than relating to the open space restriction. 4.3 The objections to the proposed lifting of the open space restriction at Cabbell Park are largely based upon concerns about the loss of an area of open (undeveloped) space within the built up area of the town to development and the fact that the land was originally bequeathed by Mrs bond Cabbell as a memorial to local people who lost their lives in the First World War. 4.4 These issues have been given careful consideration by the District Council in proposing that part of the Cabbell Park site accommodates a new doctors’ surgery and promoting the development of new sports facilities elsewhere in the town which would have the potential to meet the strong local demand for such facilities in Cromer and which cannot be accommodated on the Cabbell Park site. The Council has therefore resolved in proposing the above that any capital receipt generated from the sale of land at Cabbell Park (except for the costs involved in relocating the existing football pitch within Cabbell Park until the new facility is developed) be committed to the provision of the new sports facilities and that such facilities be similarly dedicated to Mrs Bond Cabbell, therefore honouring the objectives of her original bequest to the town. 5.0 Next steps:- 5.1 Cabinet is asked to consider the representations received by the Council through the recent consultation process and, if minded to proceed with the lifting of the open space restriction on the Cabbell Park site, authorise officers to undertake the following actions: Undertake the necessary arrangements to confirm the lifting of the open space restriction; Advise the Cromer Group Practice and their development partner, that the open space restriction is lifted allowing the proposed new surgery facility to be developed on the Cabbell Park site, subject to the necessary planning consents being obtained; 131 7th September 2015 Cabinet Progress plans to undertake further works to enable the relocation of the existing football pitch within the Cabbell Park site (ie agree specification for the relocation of the floodlights and railings and supply of replacement changing facilities) which can be taken forward if and when sale of part of the site to the Cromer Group Practice proceeds. 6.0 Financial Implications and Risks:- 6.1 There are no direct financial issues raised by this report. 6.2 Removal of the open space restriction will allow the District Council to move forward with the sale of the front part of the Cabbell Park site to the Cromer Group Practice / MedCentres for the provision of a new medical centre to serve the town, subject to the proposed development receiving planning consent through the statutory planning process. The Council’s Cabinet has previously agreed that the capital receipt from the sale of land at Cabbell Park (less costs incurred in relocating the existing football pitch at Cabbell Park in a westerly direction) will be committed to supporting the delivery of a new community sports facility for the town and the capital receipt received will be held by the Council until such time as a site is secured for the new community sports pitch facility. 7.0 Sustainability:- 7.1 The recommendations made in this report do not in themselves raise issues of sustainability. The consideration given to the principle of the Cabbell Park site accommodating the new doctors’ surgery recognised that the site was easily accessible to a large number of the practice’s patients accessing the surgery on foot, by established public transport routes and by private car, as well as being opposite the Cromer and District Hospital; whilst retaining the existing football pitch within the site. 8.0 Equality and Diversity:- 8.1 There are no direct equality or diversity issues raised by this report, but the Council’s support for the principle of accommodating a new primary care facility on the Cabbell Park site would see the delivery of improved health facilities and outcomes for the existing and future population of Cromer and the surrounding area; as would the provision of new / improved sports facilities. 9.0 Section 17 Crime and Disorder considerations:- 9.1 This report does not raise any issues relating to Crime and Disorder. 132 Agenda Item No____14________ Procurement of Replacement Print Solution Summary: This report details the need to procure a new corporate printing solution for the Council. The existing print solution contract expires in December this year and needs in this area are changing as a result of technology, giving us an opportunity to change our approach with potentially, significant financial savings. Options considered: Procure a solution which maintains the existing level of centralised, on site printing. This has been rejected as being too expensive for the volumes the council now requires. Procure a solution which reduces the level of centralised on site printing. Soft market testing has indicated that this will deliver savings but that it is probably not the best solution in terms of value for money. Procure a hybrid solution which allows for a combination of onsite and offsite printing with an option for inclusive postage costs for the offsite printed matter. Soft market testing indicates this will be the best option as it will give greatest flexibility and better financial savings than option 2 above. Procure a completely offsite printing solution, including postage where required. This may provide more financial benefits but it is likely that the additional risks in terms of flexibility and speed of delivery may outweigh these additional benefits. Conclusions: The current print contract is due to expire in December 2015, and authorisation is therefore required from Cabinet to procure a new print solution. This can be achieved by a number of procurement options, including both the use of framework contracts which the council is eligible to use, and open procurement options. A simple reduction in print equipment to reflect current volumes provides an adequate business case to proceed. However, it is likely that a hybrid, onsite/offsite printing, with postage costs included solution will provide the most economically advantageous solution to the Council, given the likelihood of changing needs for printed material in the future. 133 It would appear that this can be delivered either in splits lots or as one overarching contract. Recommendations: That Cabinet authorises officers to procure a new printing solution, which gives the most economically advantageous option to the Council, for implementation as soon as possible after the existing printing equipment contract expires in December 2015. Reasons for Recommendations: The existing printing contract expires in December 2015 and there is a need to complete the procurement by this time or negotiate a short additional extension to cover a longer procurement period.. Whilst eligible framework contracts will allow this timeline to be met, the Council wishes to ensure that smaller, local providers are able to be included in the procurement process. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Cabinet Member(s) Ward(s) affected Cllr Tom FitzPatrick Cllr Judy Oliver Contact Officer, telephone number and email: Nick Baker, Corporate Director Tel: 01263 516221 Email: nick.baker@north-norfolk.gov.uk 1. Introduction The Council currently leases three print machines to meet its high volume printing and copying needs. These machines use integrated, proprietary software, which processes and sends print requests from the Print Room’s PCs or scanners, to the individual printers. Each machine provides some level of backup to the others, to provide for times when a specific printer is out of use or to ensure the most efficient print run. Two scanners are used to scan documents sent for printing or for conversion to electronic format. 134 The last procurement for a printing solution saw us procure an equipment (including maintenance) and software contract and was carried out in 2010, using a Government Framework Contract. It was agreed by Cabinet that a three year contract would be signed, with an option to extend for a further two years, which was taken up, so that it now expires in December 2015. 2. Current Position 2.1 Costs These are detailed in the Financial Implications section below, but in general terms, the direct cost of the print service is made up of: 2 FTE Staff £58,000 Printer contract o average over past five years £74,000 o budgeted for 2016-17 onwards £85,000 Paper and other consumables c. £20,000 This paper only considers the requirement for a solution to the Council’s printing needs in terms of the equipment resource required. It was originally assumed for budget purposes, that new printers would be procured and that the contract price would actually increase from 2016-17, thus reverting to the contract price in line with the commencement of the previous contract. However, following some initial, soft market testing, this now appears unlikely to be the case and the options outlined below point to reduced costs. In addition, there is a significant space currently utilised for the print room and its linked activities, and the potential procurement solution could well free up some of this space, allowing the opportunity for it to be let out at a commercial rate as we seek other partners to share the Council’s offices. 2.2 Print Trends The average amount of combined prints on all three centralised machines in the print room is currently around 2.2 million copies per annum, a reduction of 42% over the past five years from 3.8 million copies in 2010. However, whilst the actual volume printed shows a simple downward trend, there are some other changes in type of printing required, and trend analysis of print production shows: A year on year increase in the amount of high quality, full colour printing Printing from digital formats is increasing Form production is reducing Number of large volume print runs is decreasing Number of small volume print runs is increasing Innovative requirements are increasing e.g. printing on envelopes, printing of double sided colour folders, waterproof signage for outdoor use. The integrated software has become increasingly important in meeting the Council’s print requirements as it is both time saving and flexible enough to manage all the variations of print requests. 135 Increase in printing for Legal and Planning (especially court and appeal paperwork) which has to be printed quickly and with 100% accuracy. It is clear that the Council’s print requirements are changing and will continue to change, especially as Business Efficiency and Digital Transformation workstreams change working practices. With printing, it is expected that overall volumes will continue to reduce over time, but with a continuation of the increased demand for more specialist print jobs, at least for the medium term. 3 The Case for Procurement The Council’s current lease for print equipment and related software expires in December 2015. To extend the lease further would give rise to the risk of procurement challenge (unless our procurement was already active and the extension was for a short period only). In addition, even if it was possible to extend the lease again, this would result in increased risks around the reliability of older equipment. From initial soft market testing of existing Framework Contracts (for which the Council is eligible), it is clear that we can achieve the procurement of a new print solution to meet current and future printing and scanning needs, whilst achieving significant savings. At present, a minimum likely saving has been identified from two procurement options; for reduced, onsite printing equipment only and then a hybrid solution combining this with offsite printing and posting of outgoing documents. There are other options for procurement as well as Framework contracts and these are discussed elsewhere in the report. 4 Options for Procurement and Change 4.1 Given the position around known, existing demand and likely, future printing and posting trends, it is proposed that the following issues are considered within any procurement. Firstly, officers believe that, as a minimum, any specification for our future print solution should include the following key features: black and white and full colour print options full finishing capabilities a direct link, via integrated software, for document print preparation the ability to produce increased quality for specialist/innovative work an appropriate level of print preparation design/graphics the ability to print and post offsite for varying numbers of documents a flexible proportion of charging which is on a “per click” basis; ie actual volume printed; to ensure the best value for money, especially if as expected, print volumes fall during the contract period. appropriate resilience arrangements for loss of service 136 Secondly, the key question of the level of in-house printing capability we wish to maintain. Officers believe that some needs to be retained, at least for the medium term, and especially for the more complex, relatively low volume print jobs. However, as yet, although we know this will change over time, we are unsure on the level required. Clearly, the advantage of having document finishing and printing on immediate call on site is helpful for getting final details correct etc. and is also faster in terms of turnaround for urgent work than sending off site and then having to collect or await delivery. Officers have made initial enquiries of potential contract providers, from which the following options have become apparent. 4.2 Maintain Print Room In-house It is clearly possible to keep the existing print room operation, although changes will be required. Current levels of equipment resourcing would represent over provision and therefore poor value. However, a fully in-house service could be provided using a reduced level of printers, which would effectively take account of the reduced volume of printing required. An initial quote from our existing provider, within a public sector framework contract gave a cost of c£50,000 pa if we simply reduced from three to two printers. This would cover both our known current and future needs and would give an immediate saving of £24,000 pa against the last five year’s contract average cost, and approximately £39,000 pa against the current budget projection from 2016/17 onwards. This option would also include charging on a “per click” basis for much of the cost, so that if, and as expected, volumes continue to fall, the cost would reduce further over time. The disadvantage is that this option may result in over investing for unknown levels of potentially lower future needs, and whilst the per click charging mechanism takes some account of these changes, there are likely to be better options. 4.3 Off Site Printing Option With better digital communication, we are seeing an increased offer for “print and post” contracts, where we as the customer send a digital copy of the print requirement off site, for printing and posting out from a remote site. With the economies of scale for contractors, such combined services can often be provided cheaper even than just the cost of normal postage from our offices. The Council already uses off site printing for Elections material and some high volume, Revenues and Benefits requirements at peak times, and this type of arrangement could well be extended to a number of smaller print runs, thus further reducing the need for on site printing. The downside of such a fully off site solution, is that for some documents, especially where there is a need for a fast turnaround of material, offsite arrangements may lose us flexibility, where documents are needed quickly and then have to be couriered from an offsite location. 4.4 Hybrid In-house/Off Site Solution 137 Again, through examining known Framework Contracts, it is possible to procure a solution which has a level of off site printing, with or without posting, whilst maintaining the ability to print in-house, again at any required level. The off site service would be accessed through sending completed print jobs electronically, to a remote printer. Where necessary, the documents would then also be enveloped and posted off site as required, on a ‘pay as you go’ basis. It would appear that the most advantageous solution would be to reduce the in-house printer provision to one machine only. Whilst this will require significant increases in documents sent off site for printing and mailing, it will also then drive the additional savings in this area. In addition, this arrangement can be extended to allow installation of integrated software on a designated server within the Council’s network, so that we can control the output of print in-house if, for some documents, this continued to be the best option. There is little doubt that this would maximise our flexibility, as we could then set some initial, minimum levels of onsite and offsite printing but, with all output on a per click basis, gradually move as our needs change, to maximise savings. Initial indications from framework contract suppliers, are that this would further reduce our contract costs, depending on the specification of the printer being utilised on site. In addition, there would be a reduction in postage costs for any documents printed and posted from an off site location. Typical costs quoted are 36p for a single paged letter, printed, enveloped and posted. Our existing postage costs are in the region of £150,000pa and equate to over 50p per item minimum to mail, plus the cost of paper and envelopes and officer time in printing and handling. Further work will be undertaken as part of any procurement to identify these elements of the savings in more detail. 4.5 Procurement Route A number of appropriate Framework Contracts exist in this area, which the Council is eligible to use. With primary procurement already having taken place, the Council can be assured of the ability of the contractor to deliver. The Framework Contracts, then provides for a mini- tender exercise to ensure the Council achieves best value, whilst minimising the time and cost to the Council of the procurement process. There are also SMEs providing a commercial printing service which may wish to participate in the proposed procurement but which are not on any relevant Framework. With one of the priorities in the emerging Corporate Plan being to support SMEs, we will also seek to procure via a route which opens up opportunities to SMEs to bid for the work. The procurement solution could be hybrid, potentially letting the work in lots, with more than one firm providing one or more types of print services (bulk, short-run, print and post, etc) with a facility still in the office to provide 138 resilience and for immediate needs. Such a procurement route would be more complex and will inevitably take longer than a pure Framework solution and a short extension to the existing printer contract would need to be secured to cover any additional procurement period. 5 Financial Implications and Risks 5.1 Financial Implications The following table provides a summary of the actual for 2014/15, budget for 2015/16 and current forecast for 2016/17 for the reprographics service. Cost Heading 2014/15 Actual £ 58,197 (9) 67,802 18,737 2015/16 Base Budget £ 57,492 500 86,380 19,920 Employee Transport Supplies* Support Service Charges Capital Charges 0 12,000 Direct Income (12,061) (7,500) (External) Net Costs 132,666 168,792 * this heading includes printer lease and paper costs. 2016/17 Projection £ 59,311 500 119,308 19,920 12,000 (7,500) 203,539 The 2016/17 projections reflects the expiration of the current printer lease and maintenance contract and therefore the current projection for the 2016/17 Financial Year, for printing equipment alone, is £89,650 pa. Soft market testing within existing framework contracts for a reduced in-house only equipment provision indicate likely minimum annual savings of £39,000. Additional savings are then likely from increasing the number of documents printed and posted offsite. This cannot be accurately forecast at this time, as the savings will depend on the eventual solution procured. Given that the Council is eligible to use the Frameworks referred to and the known current volumes of printing, which will only reduce over time, there would appear to be no reason why these savings could not be delivered from December 2015. This however, is likely to need to be extended through to April 2016, to cover the additional time required for an open procurement to allow better inclusion of SMEs. 5.2 Risks That the procurement would not be completed on time, meaning that the Council had no ongoing printing solution. This could be mitigated by the use of an eligible framework contract solution, giving potentially, a very short procurement period. Alternatively, a short 139 extension of the existing contract to cover a longer procurement period, would not give rise to a significant risk of challenge and would allow the inclusion of SMEs. That there is insufficient flexibility in the procured solution to take account of reducing future printing needs. The mitigation here would be ensuring that a) the solution specifically allowed for changes in future print volumes and b) that as much of the service as possible was provided on a ‘per click’, or ‘pay as you go’ basis, to minimise actual costs as volumes changed. 6 Conclusion The current print contract is due to expire in December 2015, and authorisation is therefore required from Cabinet to procure a new print solution. This can be achieved by a number of procurement options, including both the use of framework contracts, which the council is eligible to use, and open procurement options. A simple reduction in print equipment to reflect current volumes provides an adequate business case to proceed. However, it is likely that a hybrid solution, with both on site printing, and off site printing, with postage costs included, will provide the most economically advantageous solution to the Council, given the likelihood of changing needs for printed material in the future. It would appear that this can be delivered either in split lots or as one overarching contract. 7 Sustainability Other than a likely reduction in paper use from the wider digital transformation agenda, there are no sustainability implications directly resulting from the recommendation or options considered this report. 8. Equality and Diversity There are no equality and diversity implications directly resulting from the recommendations or options considered in this report. 9. Section 17 Crime and Disorder considerations There are no Crime and Disorder implications directly resulting from the recommendations or options considered in this report. 140 7th September 2015 Cabinet Agenda Item No_____15________ Former Northfield Road surgery premises, North Walsham Summary: This report presents the detailed business case for the District Council purchasing the vacant former Northfield Road surgery premises from NHS England Property Services and operating the premises as a shared office facility for voluntary and community organisations providing services to the local population in and around North Walsham. Options: The report considers whether the Council should proceed with the purchase of the former Northfield Road surgery building and operating the premises as a shared office facility for voluntary and community organisations delivering services in the North Walsham area. Conclusions: The report and accompanying business case concludes that there is a sound rationale for the Council District purchasing the property and leasing space within the building to voluntary and community sector organisations in a shared office environment. Recommendations: That Cabinet:1) Notes the valuation advice received in respect of the property as detailed in the exempt appendix 2) notes the recommendations of the pre-acquisition survey commissioned in respect of the premises; 3) receives the detailed business plan prepared in respect of the property which outlines the capital and revenue costs associated with purchasing and operating the building as a shared office environment, and the potential rental income stream which might be derived through leasing space within the building; which together should inform the offer which the District Council makes to NHS England Property Services for the freehold purchase of the former Northfield Road surgery premises in North Walsham; 4) notes the interest which has already been shown by organisations in occupying space within the premises; 5) Based on the above, Cabinet 141 delegates to the relevant Corporate Director 7th September 2015 Cabinet the power to make an offer to NHS England Property Services for the Northfield Road surgery premises with the offer amount based on the advice provided in the exempt appendix and to establish a budget to support the purchase, refurbishment and operation of the building as a shared office facility; and Reasons for Recommendations: delegates to the relevant Corporate Director the power to pursue discussions with North Norfolk Community Transport regarding that organisation being the lead tenant / occupier in managing the premises on a day-today basis in respect of the opening and closing of the premises, overseeing cleaning and management of shared meeting / counselling rooms on behalf of the Council through a formal Service Level Agreement. The proposal for the Council to acquire and operate the former Northfield Road surgery as a shared office environment will deliver a number of key objectives identified through the Council’s Corporate Plan, including Cabinet member(s): supporting the provision of jobs and services in North Walsham through providing shared office accommodation for key voluntary and community organisations providing services to local people in North Walsham; providing a type of office accommodation which is in short supply in the North Walsham area; contributing to the Council’s asset investment / commercialisation strategy; allowing the sale of the North Walsham council offices building to J D Wetherspoon to proceed, further supporting regeneration and investment in the town. Cllr John Rest, Cabinet member for Corporate Assets Contact Officer, telephone number, and e-mail: Steve Blatch, Corporate Director Steve.blatch@north-norfolk.gov.uk Tel:- 01263 516232 142 7th September 2015 Cabinet 1.0 Summary:- 1.1 At the meeting of the Council’s Cabinet held on 6th July 2015 authority was provided to officers to register the Council’s interest in acquiring the former Northfield Road surgery premises in North Walsham with NHS England Property Services, with the objective of operating the building as shared offices for voluntary and community organisations providing services in the town. 1.2 The 6th July Cabinet decision was intended to allow the Council to explore over the July / August period issues relating to the purchase and operation of the property as a shared office environment through commissioning a condition survey of the property, developing an understanding of the costs involved in operating the premises as a shared office and in assessing potential rental income which might be earned through operating the building for such a purpose; so as to inform any “offer” which the Council might consider making for the asset, subject to consideration and approval by the September meeting of Cabinet. 1.3 This report therefore seeks to present this information to Cabinet and recommends that the Council proceeds and makes an offer for the asset to NHS England Property Services based on the advice contained in the exempt appendix. If the offer is accepted, Cabinet is asked to provide authority for the purchase to be pursued and plans progressed to undertake a programme of works to refurbish the property as detailed in the report, so as to allow space within the building to be occupied by local voluntary and community sector organisations from December 2015. 2.0 Background:- 2.1 As detailed in the report to the Cabinet meeting of 6th July 2015, the former Northfield Road surgery premises in North Walsham was declared surplus to future requirements by local NHS organisations in March of this year and NHS England Property Services was therefore asked to market the asset for disposal. Prior to advertising the asset for disposal on the open market, NHS England Property Services was required to invite interest from other public sector bodies, with expressions of interest having to be made by 9th July 2015. 2.2 Following the Cabinet decision of 6th July 2015, officers registered the Council’s potential interest in acquiring the property with NHS England Property Services and were advised that the Council’s interest would be considered on an exclusive basis until the end of September 2015. This has required the Council to prepare a detailed business case over the July / August period and seek Cabinet approval to proceed with its interest at this meeting. 2.3 As noted in the 6th July Cabinet report, the former Northfield Road surgery premises occupies a site of approximately 0.4 hectares (1 acre) to the south of Northfield Road, approximately 580 metres north-east of North Walsham Market Place (town centre), and comprises an “H-shaped” single storey brick building providing approximately 700 square metres of floorspace within a large site including parking for approximately 40 vehicles and a large grassed area. A plan showing the location of the property in the context of North Walsham is attached to this report, as is a floorplan showing the layout of the building for information. 2.4 Since the 6th July Cabinet meeting officers have commissioned a condition survey of the building and prepared a detailed business case considering the operating costs and 143 7th September 2015 Cabinet potential rental income which could be achieved from letting space within the property and these issues are considered further below. 3.0 The detailed business case:- 3.1 Valuation advice provided in respect of the former surgery building is contained within the Exempt Appendix to this report. This is to be treated as confidential as the advice will inform any offer the Council feels able to make for the property to NHS Property Services. 3.2 Following the Cabinet decision of 6th July 2015 the Council appointed consultants, the Hamson Group, to undertake a pre-acquisition survey of the property to provide the Council with information relating to the structural condition of the building and the need for a programme of works to be undertaken in order that the property can be brought back into use as a shared office facility. 3.3 The survey report has been reviewed by the Property Services Team and identifies works with an approximate value of £150,000 as being required in order to bring the building back into use – including replacement of some doors and windows in the building, provision of new toilets, internal redecoration throughout and provision of new floor coverings. The cost of these works is more than originally anticipated and it is suggested that this information be used by the Council as the basis for negotiation with NHS England over the purchase price of the building. 3.4 Consideration has also been given to the revenue costs of operating the building as a shared office to include annual costs of servicing boilers, fire alarms and emergency lighting, security alarms, utility costs, business rates, insurance, cleaning etc upon which rental and service charges might be based, details of which are outlined in the exempt appendix. 3.5 Officers have also written to a number of organisations which might wish to take space within the building if operated as a shared office for local voluntary and community organisations, a number of which have expressed a strong interest in occupying space within the facility in principle, dependent on rent, service charges and terms. A schedule of the interest received is also provided within the Exempt Appendix to this report, with interest in up to 70% of the lettable space in the building having been expressed to date. 4.0 Next Steps 4.1 The business case prepared for the acquisition and operation of the former Northfield Road surgery premises as a shared office environment has involved some financial modelling which suggests that dependent upon the price the Council has to pay for the building, careful management of refurbishment costs, control of revenue costs and an assumed level of occupancy of over 70% of the lettable floorspace; that a viable project proposal can be demonstrated over a 10 year period. 4.2 Based on the above, it is recommended that the Council submits a formal offer for the asset based upon the information provided in the exempt appendix to this report to NHS England Property Services, and thereafter if accepted, commissions a programme of works to refurbish the property, preparing the building for lease / occupation in early 2016. 5.0 Financial Implications and Risks 144 7th September 2015 Cabinet 5.1 See information contained in the Exempt appendix and comments made at 4.1 above, which has informed the preparation of a detailed spreadsheet identifying the business case for the Council to make a formal offer for the building and thereafter operate as a shared office environment on a commercial (ie unsubsidised) basis. 6.0 Sustainability 6.1 The proposal to establish a shared office environment for voluntary and community organisations in North Walsham is an innovative proposal which would seek to support the delivery of value for money services by local third sector organisations providing services to vulnerable groups and individuals in the North Walsham area and its wider hinterland. The proposal is therefore founded upon strong sustainable development principles. 7.0 Equality and Diversity 7.1 If the Council resolved to proceed with this project, it would see the improved delivery of services to vulnerable people within the North Walsham area by local voluntary and community sector organisations. 8.0 Section 17 Crime and Disorder considerations 8.1 This report does not raise any issues relating to Crime and Disorder. 145 OS MasterMap ® 1:2500 Former Northfield Road Surgery Premises Northfield Road, North Walsham North Norfolk District Council Council Offices, Holt Road, Cromer, Norfolk, NR27 9EN Tel: 01263 513811 Fax: 01263 515042 146 +USERID+ +TIMEDATE+ © Crown Copyright and database right 2012. Ordnance Survey 100018623 Aerial Photos ©Getmapping plc 147 I Agenda Item No____16________ Compulsory Purchase of 33 Oak Street, Fakenham Summary: This report makes the case for compulsory purchase of the above property, which has been empty in excess of 7 years. Options This property has been empty for a considerable period. Various methods of improving the property and/or bringing the property back into use have been explored (see accompanying Exempt Enforcement Board Briefing), to no avail. The owners continue to show no willingness to bring the property back into use and without intervention by the Council the property is unlikely to be returned to use in the near future. The local Methodist Church has expressed some interest in the property but of late that interest has waned. The property is externally attractive and should the church not pursue their interest officers consider that it presents a promising development opportunity for investors. This report proposes that the Council applies to the Secretary of State for a Compulsory Purchase Order because without such an order the property is unlikely to be voluntarily returned to use by the owners in the near future. Prior to seeking an order, the Council would be expected to have attempted to reach a voluntary agreement for sale with the current owners, which would be based on an independent market valuation. It may be possible to enter into an arrangement with a purchaser for a back to back sale following compulsory purchase. If not, then once acquired, the property would be sold on the open market by the method likely to attract greatest interest from potential developers. Recommendations: 1. That officers are authorised to seek a voluntary agreement from the owners of 33 Oak Street, Fakenham, to sell the property to the Council stating clear timescales for the owners to respond and to complete the sale. 2. If no such agreement is reached, that officers are authorised to proceed with an application for a Compulsory Purchase Order on the property from the Secretary of State. 148 3. That officers are authorised to take necessary steps for the acquired property to be sold on at the earliest opportunity with binding conditions that will make clear the Council’s expectation for the property be returned to use as soon as realistically achievable. 4. That the purchase will be funded from capital resources from which virement of the necessary funds is authorised. 5. To cap the CPO on costs at the upper limit identified in the accompanying confidential briefing paper. Reasons for Recommendations: 1. There is an expectation by the Secretary of State that Councils will seek to reach voluntary agreement on purchase prior to a Compulsory Purchase being authorised. 2. To enable the property to be brought back into use, thus reducing the number of long-term empty properties in the area and increasing housing provision. 3. As for 2 above. 4. To make the necessary financial provision for purchase 5. To ensure CPO remains a cost effective option. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) North Norfolk Empty Homes Policy Enforcement Board Briefing Note (Exempt Appendix A) Section 17 Housing Act 1985 Cabinet Member(s) Cllr J Oliver Ward(s) affected Fakenham Contact Officer, telephone number and email: Will Abë, 01263 516080, william.abe@north-norfolk.gov.uk 1. Introduction 1.1 The Council’s Empty Homes Policy states that effective use of existing housing stock is key to achieving the stated ambition that ‘Everyone in North Norfolk should have the opportunity to buy or rent a decent home at a price they can afford, in a community where they want to live and work.’ 149 1.2 There are currently 526 long-term empty properties within North Norfolk. Long-term empty properties are defined as those empty for 6 months or more. 1.3 33 Oak Street, Fakenham has been empty since April 2008 when the previous owner passed away. The beneficiaries of the deceased’s estate are a son and daughter who do not live in the area. 1.4 In accordance with the Empty Homes Policy, the Council has considered various actions and made repeated attempts to engage the beneficiaries in consideration of a range of alternative actions to return the property to effective use. 1.5 The options considered are set out in the accompanying briefing to the Enforcement Board (Exempt Appendix A) but the beneficiaries have shown no inclination to take steps to voluntarily return the property to use and in the 7 years since their mother’s death the son and daughter appear to have taken no steps to apply for probate of their mother’s estate. 1.6 In July 2014 the owners were served with an improvement notice for the property under section 215 of the Town and Country Planning Act 1990 in relation to the property’s condition and appearance which was felt to be detrimental to its surroundings and to the local amenities. 1.7 When the owners failed to take action in relation to the notice further action was considered, including the option of an Empty Dwelling Management Order to renovate and take on management responsibility for the property. 1.8 The Council commissioned a valuation report from Arnolds Keys Estate Agents and a condition survey which revealed substantial renovation of the property is required that would make the costs prohibitive for an Empty Dwelling Management Order. 1.9 Property consultants, acting on behalf of the local Methodist church, expressed interest in the property because of its proximity their proposed new housing development on church land that had already received planning permission. 1.10 However, after brokering discussions between with the beneficiaries’ solicitors and Church representatives in May 2015 over a possible voluntary sale of the property, recent discussions have indicated that the Church’s interest in the property has cooled, At the same time, the owner’s solicitors were still having difficulties in gaining responses from their clients. 2. The Case for Compulsory Purchase (CPO) 2.1 Section 17 of the 1985 Housing Act states: A local authority can acquire: A house, or houses, for the provision of improvement of housing accommodation (whether by itself or someone else), but the action must achieve a quantitative or qualitative housing gain 2.2 There is an obvious quantitative gain in compulsorily acquiring this property to provide housing in North Norfolk, where it is widely accepted that there is a shortage of housing. 2.3 The long-term nature of the property’s empty status, along with the reticent nature of the owners and a lack of viable cost effective alternatives, mean a 150 Compulsory Purchase Order is the approach most likely to deliver the Council preferred outcome. 2.4 Compulsory Purchase Orders can take a significant amount of time to progress to approval stage by the Secretary of State but if approved, give Council a greater influence on the outcome than other approaches. 2.5 The accompanying Enforcement Board briefing note at Exempt Appendix A outlines other considerations that would be made by the Secretary of State, including public interest and human rights, but officers believe that this property satisfies the criteria on all accounts. 3 Financial Implications and Risks There will be costs attributable to a CPO. However, based on the independent valuation and equity in the property, it is likely that most, if not all, of the costs attributable to a CPO in this case could recovered by the resale of the property. The level of costs will depend on relevant objections to the Secretary of State once we have submitted our CPO and obviously, any Public Inquiry would make CPO more expensive and extend the process. The costs in the accompanying briefing are indicative of a worst-case scenario. The law states that owners whose properties are the subject of a CPO are entitled to a Basic Home loss payment which is typically 7.5% of the sale value. However, certain notices, including the open section 215 notice previously served on the property can negate this payment in many cases. In the case of the owners accepting a voluntary offer, the Council will only incur the normal costs of purchase. Compulsory purchase of this property will see the property being sold to replace the capital resources used for this scheme. The return to occupation of the property will also accrue New Homes Bonus to the Council. The resale of the property will be dependent on the housing market and the timescale for such will have cost liability implications should there be any delays. The cost of the CPO, assuming an Inquiry, will be the purchase price plus £17,700 - £27,700, depending on the form of Inquiry the Secretary of State decides if any. 4 Sustainability The bringing back of empty properties represents a far more sustainable use of resources and land. This property occupies a prominent location close to the town centre and taking action that will lead to the property being refurbished and reoccupied it will make a significant regeneration contribution to the town. 5 Equality and Diversity The Courts recognise that English CPO law and procedure complies with the European Convention on Human Rights. The Council, in pursuing this course of action, has considered the balance to be struck between individual rights and the wider public interest. Interference with human rights, if any, is justified in terms of the benefits that the action would have for the community as a whole. 151 Empty homes are a wasted resource and have the potential to adversely affect local housing markets. This proposed course of action will bring on to the market, a property that has been empty for many years and will create a housing opportunity that has been denied to households seeking housing. 6 Section 17 Crime and Disorder considerations Empty homes have a detrimental effect on the visual amenity of the neighbourhood and can attract vandalism; fly tipping and other forms of antisocial behaviour as well as reducing the value of the adjoining properties. This proposed course of action will reduce the possibility of unauthorised entry, the risk of injury and criminal damage and the general unsightliness issues which have been raised to various departments of the Council. 7 Conclusions The Council has made significant efforts along the way to engage the owners and encourage them to take action to bring this property back into use. Efforts to engage the owners have proved unsuccessful and after considering and discounting all other legislative options officers believe Compulsory Purchase Order is the most likely way to ensure this long-term empty property is returned to use. 152