Please Contact: Emma Denny Please email: emma.denny@north-norfolk.gov.uk Please Direct Dial on: 01263 516010 22 November 2013 A meeting of the Cabinet of North Norfolk District Council will be held in the Council Chamber at the Council Offices, Holt Road, Cromer on Monday 2nd December 2013 at 10.00 a.m. At the discretion of the Chairman, a short break will be taken after the meeting has been running for approximately one and a half hours. Members of the public who wish to ask a question or speak on an agenda item are requested to arrive at least 15 minutes before the start of the meeting. It will not always be possible to accommodate requests after that time. This is to allow time for the Committee Chair to rearrange the order of items on the agenda for the convenience of members of the public. Further information on the procedure for public speaking can be obtained from Democratic Services, Tel: 01263 516010, Email: democraticservices@north-norfolk.gov.uk Sheila Oxtoby Chief Executive To: Mr B Cabbell-Manners, Mr T FitzPatrick, Mrs A Fitch-Tillett, Mr T Ivory, Mr J Lee, Mr W Northam, Mr R Oliver, Mr R Wright All other Members of the Council for information. Members of the Management Team, appropriate Officers, Press and Public. If you have any special requirements in order to attend this meeting, please let us know in advance If you would like any document in large print, audio, Braille, alternative format or in a different language please contact us Chief Executive: Sheila Oxtoby Corporate Directors: Nick Baker & Steve Blatch Tel 01263 513811 Fax 01263 515042 Minicom 01263 516005 Email districtcouncil@north-norfolk.gov.uk Web site northnorfolk.org AGENDA 1. TO RECEIVE APOLOGIES FOR ABSENCE 2. MINUTES (page 1) To approve, as a correct record, the minutes of the meeting of the Cabinet held on 04 November 2013. 3. PUBLIC QUESTIONS To receive questions from the public, if any. 4. ITEMS OF URGENT BUSINESS To determine any other items of business which the Chairman decides should be considered as a matter of urgency pursuant to Section 100B(4)(b) of the Local Government Act 1972. 5. DECLARATIONS OF INTEREST Members are asked at this stage to declare any interests that they may have in any of the following items on the agenda. The Code of Conduct for Members requires that declarations include the nature of the interest and whether it is a disclosable pecuniary interest. 6. CONSIDERATION OF ANY MATTER REFERRED TO THE CABINET BY THE OVERVIEW AND SCRUTINY COMMITTEE OR COUNCIL FOR RECONSIDERATION To consider matters referred to the Cabinet (whether by the Overview and Scrutiny Committee or by the Council) for reconsideration by the Cabinet in accordance with the provisions within the Overview and Scrutiny Procedure Rules or the Budget and Policy Framework Procedure Rules. 7. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE To consider any reports from the Overview and Scrutiny Committee, which may be presented by the Chairman of the Overview and Scrutiny Committee, and determination of any appropriate course of action on the issues so raised for report back to that committee 8. BIG SOCIETY FUND AND ENABLING FUND Summary: (page 7) The Big Society Fund to-date has provided financial support to some sixty projects since it was established in 2012. Grants awarded so far this year amount to £101,007 for thirteen projects, which have a total project value of £341,863. Help, advice and support has also been given to a wide variety of other communityoriented initiatives, some of which will materialise as applications to the Big Society Fund and others through the Enabling Fund. Proposals from two projects seeking support from the Enabling Fund (The Atrium and Homes for Wells) are outlined in this report, for which delegated authority to agree a final funding contribution is sought. Options considered: There are many possible options for the provision of funding for the projects seeking support from the Enabling Fund. These range from not providing funding, providing funding at a lower level than that requested or providing a loan in place of a grant; or any combination of these. The Enabling Fund was established to support projects such as those proposed. The proposals received, sufficiently identify the benefits of the funding and the amount that is likely to be required in order to achieve those. Neither of the alternative options would achieve these benefits to the same extent and it would not appear that alternative sources of funding (either to supplement or substitute this funding) are available within the timescale necessary to provide optimal assistance. There are no other options to consider in relation to the Big Society Fund as this has been considered by Cabinet previously and is operating in accordance with expectations. Conclusions: The Big Society Fund is proving to be an effective means of delivering funding directly to projects which help communities to improve their social and economic wellbeing and address local community needs. The Fund should continue to be promoted in order for more projects to be supported. Possible projects for Enabling Fund support are currently being discussed and The Atrium and Homes for Wells have come forward with the first proposals that are recommended for support which, in the case of the former will help it plan for a financially sustainable future to continue as a valuable community and cultural venue, and for the latter will assist with the provision of much needed affordable accommodation for key workers in Wells-next-the-Sea. Recommendations: It is recommended that Cabinet resolves: 1. to note the current funding position with respect to the Big Society Fund and agree to the establishment of a local Big Society Awards scheme – the details of which to be delegated to the Big Society Fund Grants Panel; 2. to delegate authority to the Chief Executive, in consultation with the portfolio holder, to agree funding CABINET (not exceeding £15,000) to support The Atrium in DECISION undertaking market analysis and developing a Business Plan in order to help secure a sustainable future for the facility. 3. to delegate authority to the Chief Executive to agree the terms of a financial contribution of up to a maximum of £150,000 to ‘Homes for Wells’ (from the Big Society Enabling Fund) towards the development of an affordable housing scheme at the former Wells Field Study Centre. This grant will be made in three tranches and subject to sufficient funding being available from other sources in order to implement the scheme within the expected delivery period agreed by the Homes and Communities Agency; and 4. to make payment of a sum of £50,000 for the first tranche to Homes for Wells immediately Reasons for Recommendations: These recommendations are made to help support the aims of the Corporate Plan and ensure appropriate funding can be provided expeditiously to enable the Enabling Fund projects to proceed. Cabinet Member(s) Ward(s) affected Contact Officer: Telephone number Email: 9. Cllr T Ivory All Robert Young 01263 516162 robert.young@north-norfolk.gov.uk ENFORCEMENT BOARD UPDATE Summary: (page 15) (Appendix 1 – p.25) (Appendix 2 – p.29) This report provides an update to Members on the work of the Enforcement Board over the past six months and also gives an assessment of progress made since the Board’s inception, in December 2012, to provide a cohesive enforcement approach in respect of long term empty properties and other difficult enforcement cases. In broad terms, at the time of writing, the Board has considered 81 properties, 46 of which have seen a positive outcome, with the remainder on-going. In addition, significant amounts of money due to the Council have been recovered in terms of council tax and business rates and almost all of the cost associated with the Board’s work has been or will be recovered. Conclusions: The Enforcement Board has made significant progress towards its objectives of dealing with difficult and long standing enforcement cases and bringing long term empty properties back into use, with both social and economic benefits, and financial benefits to the council. In terms of future work a number of lessons have been learnt from the cases dealt with so far and recommendations are made within this report to take this learning forward. Recommendations: 1. That Cabinet notes the progress made to date by the Enforcement Board. 2. That an earmarked reserve of £200,000 be established as outlined within section 8.2 of the report to fund both capital and revenue expenditure as recommended by the Enforcement Board and that release of the funds be delegated to the Corporate Director in consultation with the Head of Finance. 3. That the current capital programme be updated to reflect the removal of the current budget for Empty Homes. 4. That the legal support to the Enforcement Board is funded for 2014/15, from the above reserve. CABINET DECISION 5. 10. That Corporate Director and Head of Finance are delegated to prepare a charging regime for serving of Notices, where this is allowed by statute, at the earliest possible date. Reasons for Recommendations: To ensure appropriate governance of the Board. To enable direct funding for the Board’s work. To maximise cost recovery to the Council, within the limits set by statute, in respect of enforcement work. Cabinet Member(s) Ward(s) affected Contact Officer: Telephone number Email: Cllr T Ivory All Nick Baker 01263 516221 nick.baker@north-norfolk.gov.uk FEES AND CHARGES 2014/15 (page 31) (Appendix A – p.34) Summary: This report recommends the fees and charges for 2014/15 that will come into effect from April 2014 along with new fees for the certification for the installation of wood burners with effect from 1 January 2014. Options considered: Alternatives for the individual service fees and charges now being proposed will have been considered as part of the process in arriving at the fees presented within the report. Conclusions: The fees and charges as recommended will be used to inform the income budgets for the 2014/15 budget. Approval of the fees ahead of presenting the detailed budgets allows for implementation of changes where applicable. Recommendations: That Cabinet agree and recommend to Full Council: a) The fees and charges from 1 April 2014 as included at Appendix A; b) The fees for the certification for the installation of wood burners to come into effect from 1 January 2014 as follows: Installation of a solid fuel appliance (eg. Wood Burner): (i) Where the appliance is commissioned by a third party, a Building Notice Charge, including VAT, of £180; (ii) Where the appliance is tested by NNDC a Building Notice Charge, including VAT, of £312. COUNCIL DECISION Reasons for Recommendations: To approve the fees and charges as set out in the report that will be used to inform the 2014/15 budget process and to set fees for certification of wood burners. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report and which do not contain exempt information) Current fees and charges Cabinet Member(s) Ward(s) affected Contact Officer: Telephone number Email: 11. Cllr W Northam All Karen Sly 01263 516243 karen.sly@north-norfolk.gov.uk HOUSING BENEFIT AND COUNCIL TAX SUPPORT COUNTER FRAUD POLICY AND PROSECUTION POLICY (page 50) (Appendix B – p.52 ) Summary: The report presents revised policies for the council’s Counter Fraud Policy and Prosecution Policy following the introduction of Council Tax Support in April 2013. Recommendation: To recommend to Council that the revised Counter Fraud Policy and Prosecution Policy are adopted. COUNCIL DECISION 12. Reasons for Recommendations To enable appropriate action to be taken against people fraudulently attempting to claim or claiming housing benefit and or council tax support. Cabinet Member(s) Ward(s) affected Contact Officer: Telephone number Email: Cllr W Northam All Louise Wolsey 01263 516081 Louise.wolsey@north-norfolk.gov.uk EXCLUSION OF PRESS AND PUBLIC To pass the following resolution: “That under Section 100A(4) of the Local Government Act 1972 the press and public be excluded from the meeting for the following item of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraphs _ of Part I of Schedule 12A (as amended) to the Act.” 13. PRIVATE BUSINESS Agenda Item 2__ CABINET Minutes of the meeting of the Cabinet held on Monday 04 November 2013 at the Fakenham Connect Office, Oak Street, Fakenham at 10.00am. Mrs A Fitch-Tillett Mr T FitzPatrick Mr T Ivory Members Present: Mr J Lee Mr R Oliver Mr W Northam Mr R Wright Also attending: Mrs A Claussen-Reynolds Mr P High Mr N Lloyd Miss B Palmer Officers in Attendance: 63. Mr R Reynolds Mr R Shepherd Mr P Terrington The Chief Executive, the Corporate Director (NB), the Corporate Director (SB) the Head of Assets and Leisure, the Head of Finance, the Chief Accountant, the Policy and Performance Management Officer and the Democratic Services Team Leader. APOLOGIES FOR ABSENCE Mr B Cabbell Manners 64. MINUTES The minutes of the meeting held on 07 October 2013 were confirmed as a correct record subject to minor amendments and signed by the Chairman. 65. PUBLIC QUESTIONS None received 66. ITEMS OF URGENT BUSINESS None 67. Cabinet DECLARATIONS OF INTEREST Member Minute No & Heading Nature of Interest Mr T FitzPatrick Minute 69 Planning Policy & Built Heritage Working Party Non-Pecuniary interest by virtue of being the local member for Walsingham ward. 1 04 November 2013 68. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE None 69. PLANNING POLICY AND BUILT HERITAGE WORKING PARTY RESOLVED To receive the minutes of the meeting of the Joint Staff Consultative Committee held on 23 September 2013 and the following recommendations contained therein adopted as follows: 70. 1. To adopt the Walsingham Conservation Area Appraisal and Management Proposals for statutory planning purposes and for it to be a ‘material consideration’ in the planning process. 2. To adopt the proposed boundary change as recommended in the Final Draft of the Appraisal document and that it be publicised in accordance with the Planning (Listed Buildings & Conservation Areas) Act 1990. 3. That the buildings identified for Local Listing be formally recognised and recorded. 4. That an Article 4 Direction be made in respect of 3-5 Bridewell Street, Little Walsingham. BUDGET MONITORING REPORT 2013/14 – PERIOD 6 Mr W Northam, Portfolio Holder for Finance introduced this item. He explained that the report summarised the budget monitoring position for the revenue account to the end of September 2013. The overall position at the end of period 6 showed a forecast underspend for the current financial year on the revenue account. Car park income was exceeding projections and there was an increase in planning fee income due to the number of large fee earning applications. The only area of concern was investment properties. Mr Northam informed members that the Grove Lane depot was currently vacant and that the property was being marketed but that it may not be re-let during the current financial year. Members were invited to ask questions: Mr N Lloyd was concerned about the Dual Use Sports Centres. He said that although North Walsham was now agreed and signed off and operating successfully, there appeared to be a lack of progress at Cromer and Stalham. He sought reassurance that the three centres were seen as a whole and that North Walsham would not be subject to further cuts due to delays elsewhere. Mr J Lee, Portfolio Holder for Leisure replied that all three sports centres were part of the same service and not further cuts were anticipated. He added that the Council was working hard to sign-off Cromer and Stalham. It was proposed by Mr W Northam, seconded by Mr T Ivory and RESOLVED: Cabinet 2 04 November 2013 1) To note the contents of the report and the current budget monitoring position. 2) To agree to the release of £100,000 included within the approved capital programme for the Wells Maltings Project (6.2 (h)). RECOMMENDATION TO COUNCIL: The updated budget as set out in section 5.1, Table 3. 71. TREASURY MANAGEMENT HALF YEARLY REPORT Mr W Northam, Portfolio Holder for Finance introduced this item. He explained that the report provided information on treasury management activities undertaken during the first six months of 2013/14. During this period, the average amount invested was £23.5m resulting in an overall interest return of £193,393. The recent downgrading of the Council’s banker, Co-operative Bank, was of concern and to mitigate exposure in the event of a failure by the bank, credit balances with the Co-operative were kept to a minimum each day. Mr Northam concluded by informing members that £5m would have been invested with the LAMIT fund by the end of 2013. The latest dividend had been 2.8% and if this continued the annual dividend would amount to 5.6% - demonstrating that the decision to use LAMIT had been sound. It was proposed by Mr W Northam, seconded by Mr R Wright and RESOLVED to recommend to Council: That the Council be asked to approve the half Yearly Treasury Management Report for 2013/14. 72. PLAYGROUND EQUIPMENT REVIEW Mr J Lee, Portfolio Holder for Leisure introduced this item. He said that he was very pleased to inform members that as part of the 2013/14 budget setting process a capital bid of £100,000 was requested in order to address those playgrounds and equipment under NNDC control that were in the poorest condition. A review had been undertaken and four sites had been selected for replacement equipment. Members were invited to ask questions: 1. Mrs A Claussen-Reynolds commended the Council on this review; however, she was disappointed to see that the Trap Lane play area in Fakenham was not included in the list for replacement equipment and upgrading. She said that the ground was very soft and part of the area had been cordoned off with red and white tape. She requested that some of the £22,000 of money left over from the fund could be spent on upgrading the site. Mr J Lee said that he was not aware of any problems at the site and agreed to look into it and to consider whether funding could be allocated. 2. Mr P Terrington, local member for Wells commented that the Council did not provide any play equipment in Wells and he wondered whether this was an omission. Mr T FitzPatrick replied that as far as he was aware the Council did not own any playgrounds in Wells and this funding was for the Council’s own playgrounds. He reminded Mr Terrington that the Big Society Fund made grants to other bodies for equipment of this kind and the skatepark in Wells had received a significant amount of funding from the BSF. Cabinet 3 04 November 2013 3. Mr N Lloyd said that he supported the proposal. Playgrounds were often a child’s’ first exposure to physical activity. He added that he was very pleased to see that a playground in his ward had been selected for replacement equipment. It was proposed by Mr J Lee, seconded by Mr R Oliver and RESOLVED: 1. To note the contents of the report 2. To approve the allocation of the capital funding as identified within the report 3. To give delegated authority to the Head of Assets and Leisure, in consultation with the Portfolio Holder for leisure, to allocate the unspent balance of funding 73. NORTH NORFOLK FLAG PROGRAMME – PROPOSED IMPROVEMENT OF FACILITIES AT THE SHERINGHAM WEST GANGWAY FOR THE SHERINGHAM FISHERMENS’ ASSOCIATION Mrs A Fitch-Tillett, Portfolio Holder for the Coast introduced this item. She explained that Sheringham West Gangway was in a very poor state and members of the Sheringham Fishermen’s Association had proposed improvements under the European Fisheries Fund (EFF) programme. The Association had prepared an outline application to the North Norfolk FLAG which oversaw the local EFF programme, seeking endorsement for the project proposal and had approached the District Council enquiring as to whether NNDC could provide a matchfunding contribution towards the cost of the works. It was proposed that £40,000 of financial support would be offered, financed from the capital receipt received from the disposal of the Lockerbie Flats in Sheringham. It was proposed by Mrs A Fitch-Tillett, seconded by Mr R Oliver and RESOLVED 1. To indicate support for the Sheringham West Gangway project as developed by the Sheringham Fishermens’ Association through providing a matchfunding contribution of up to £40,000. 2. To authorise the release of £40,000 matchfunding contribution from the capital receipt previously received from the disposal of the Lockerbie Flats in Sheringham. 74. BUSINESS TRANSFORMATION PROGRAMME The Leader, Mr T FitzPatrick, introduced this item. He explained that the report outlined proposed strategies for IT and Customer Services, which together with associated management support would provide a comprehensive programme to improve and upgrade the Council’s IT infrastructure and the way customers were dealt with. The programme would consist of a number of projects which would each be subject to an individual business plan and procurement process. These would be considered separately by Cabinet in due course. Five workstreams would be formed: telephony, document management, IT infrastructure, website / channel shift and customer management. Cabinet 4 04 November 2013 In addition, there would be an overarching project around business process review and management change in order to support the work streams and to ensure that every opportunity was taken to drive efficiency through better use of IT. Members were invited to ask questions: a. Mr N Lloyd said that he had concerns about IT projects and he would like to receive regular updates tracking spending on the project directly against any savings. He said that there was always the danger that IT could become bigger than the organisation. Mr T FitzPatrick responded that this was one of the reasons for the proposal to appoint a Business Transformation Manager to oversee the project. He said that regular reports would be provided outlining progress and the financial position. He concluded by saying that if no action was taken there was a danger that the Council would not be fit for purpose in the future. b. The Chief Executive added that the Business Transformation Board would look at performance measures for the project. This area was currently difficult to benchmark as the technology was not available. She said that spending on the business transformation programme would definitely be tracked and all the information would be presented to members via regular updates. She concluded by saying that the proposed programme would enable the Council to make savings and achieve a balanced budget in 2015/16. c. Mr R Reynolds asked whether the Business Transformation Manager would be an internal appointment. The Chief Executive replied that it would be advertised externally and that it would be open to internal applicants to apply if they wished to do so. It was proposed by Mr T FitzPatrick, seconded by Mr R Wright and RESOLVED 1. To approve the Business Transformation Programme, which will be based on the reports attached. 2. To allocate funds of £153,000 from the Invest to Save Reserve to allow appointment of a Business Transformation Manager and IT support staff as soon as possible, in order to support the Programme. 3. That for each major project forming part of the Programme, a further report will be made to Cabinet, in order that approval can be given for the funding of such projects. 4. That progress on the Programme will be governed by the Business Transformation Board, which will report regularly to Cabinet. MANAGING PERFORMANCE Q2 2013/14 The Leader, Mr T FitzPatrick introduced this item. He explained that it was a half year progress report on delivering the Annual Action Plan 2013-14 and achieving targets. He said that the majority of the 49 activities in the Annual Action plan were on track and performance was being closely monitored. It was proposed by Mr T FitzPatrick, seconded by Mr J Lee and Cabinet 5 04 November 2013 RESOLVED To note the report, welcome the progress being made and endorse the actions laid out in Appendix H being taken by management where there are areas of concern. The Meeting closed at 11.36 am _______________ Chairman Cabinet 6 04 November 2013 Agenda Item No_____8_______ NORTH NORFOLK BIG SOCIETY FUND & ENABLING FUND Summary: The Big Society Fund to-date has provided financial support to some sixty projects since it was established in 2012. Grants awarded so far this year amount to £101,007 for thirteen projects, which have a total project value of £341,863. Help, advice and support has also been given to a wide variety of other communityoriented initiatives, some of which will materialise as applications to the Big Society Fund and others through the Enabling Fund. Proposals from two projects seeking support from the Enabling Fund (The Atrium and Homes for Wells) are outlined in this report, for which delegated authority to agree a final funding contribution is sought. Options considered: There are many possible options for the provision of funding for the projects seeking support from the Enabling Fund. These range from not providing funding, providing funding at a lower level than that requested or providing a loan in place of a grant; or any combination of these. The Enabling Fund was established to support projects such as those proposed. The proposals received, sufficiently identify the benefits of the funding and the amount that is likely to be required in order to achieve those. Neither of the alternative options would achieve these benefits to the same extent and it would not appear that alternative sources of funding (either to supplement or substitute this funding) are available within the timescale necessary to provide optimal assistance. There are no other options to consider in relation to the Big Society Fund as this has been considered by Cabinet previously and is operating in accordance with expectations. Conclusions: The Big Society Fund is proving to be an effective means of delivering funding directly to projects which help communities to improve their social and economic wellbeing and address local community needs. The Fund should continue to be promoted in order for more projects to be supported. Possible projects for Enabling Fund support are currently being discussed and The Atrium and Homes for Wells have come forward with the first proposals that are recommended for support which, in the case of the former will help it plan for a financially sustainable future to continue as a valuable community 7 and cultural venue, and for the latter will assist with the provision of much needed affordable accommodation for key workers in Wells-next-the-Sea. Recommendations: It is recommended that Cabinet resolves: 1. to note the current funding position with respect to the Big Society Fund and agree to the establishment of a local Big Society Awards scheme – the details of which to be delegated to the Big Society Fund Grants Panel; 2. to delegate authority to the Chief Executive, in consultation with the portfolio holder, to agree funding (not exceeding £15,000) to support The Atrium in undertaking market analysis and developing a Business Plan in order to help secure a sustainable future for the facility. 3. to delegate authority to the Chief Executive to agree the terms of a financial contribution of up to a maximum of £150,000 to ‘Homes for Wells’ (from the Big Society Enabling Fund) towards the development of an affordable housing scheme at the former Wells Field Study Centre. This grant will be made in three tranches and subject to sufficient funding being available from other sources in order to implement the scheme within the expected delivery period agreed by the Homes and Communities Agency; and 4. to make payment of a sum of £50,000 for the first tranche to Homes for Wells immediately Reasons for Recommendations: These recommendations are made to help support the aims of the Corporate Plan and ensure appropriate funding can be provided expeditiously to enable the Enabling Fund projects to proceed. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Cabinet Member(s) Ward(s) affected Cllr T Ivory All Contact Officer, telephone number and email: Robert Young. x6162, robert.young@north-norfolk.gov.uk 1. 1.1 Introduction The North Norfolk Big Society Fund and the Enabling Fund have been operating this financial year with £450,000 of the discretionary element of the second homes Council Tax. This sum is divided equally between the two funds and following Cabinet‟s decision in April this year their administration has been undertaken in-house. 8 1.2 Applications for the North Norfolk Big Society Fund are determined by the Grants Panel, established by Cabinet, while proposals for use of the Enabling Fund are first of all considered by the Assets and Localism Board and then determined by Cabinet. This report provides an update on the operation of the Big Society Fund, following the second of the quarterly Panel meetings and presents two proposals for use of the Enabling Fund for Cabinet‟s consideration. 2. 2.1 The Big Society Fund Grants awarded so far this year amount to £101,007 for thirteen projects, which have a total project value of £341,863. These projects are summarised in the table below. Applications that have not been awarded funding have been offered help, advice and support, which has resulted in some coming back with successful, revised applications and others making applications to other funds more appropriate to their projects. The Atrium project, which originally came in as an application for support from the BSF is now being presented (in a changed format) as a proposal for the Enabling Fund (addressed elsewhere in this report). 2.2 Administering the Fund in-house has, in many instances, enabled NNDC staff to advise on the development of project ideas, to provide assistance to organisations in submitting applications to the Fund and to assist in the implementation of successful projects. This has also enabled NNDC to help monitor the outcomes of projects supported by the Fund and, where necessary, improve their effectiveness in meeting the Fund‟s objectives. This close contact with projects has further helped in achieving the Localism priorities of the Corporate Plan, improve the overall effectiveness of the grant scheme and gain wider recognition and publicity for the Big Society Fund. Applicant Project summary Edgefield Village Hall Norfolk & Suffolk 4 x 4 Responders Sculthorpe Village Hall Thornage Parochial Church Council Blakeney Parish Council Annex repair fund and insulation of the main hall Flood Operations Personal Protection Equipment Extending and refurbishing kitchen Installation of a toilet, a kitchenette, and to improve disabled access. Contribution towards the cost of providing and installing play items Improve and update the kitchen Fakenham Rugby Union Football Club Sidestrand Reading Room Hindringham Village Hall Langham Playing Field Committee Grant award £5,000 Total project value £52,373 £1,200 £4,000 £5,000 £12,600 £10,000 £58,182 £5,000 £81,695 £12,500 £12,500 Refurbish the Reading Room so that it can re-open Refurbish the village hall £9,000 £15,888 £7,000 £7,440 Replace old play equipment £8,357 £15,357 9 Sheringham and Cromer Choral Society The Poppy Centre Trust Potter Heigham Village Hall Management Committee Little Snoring PreSchool Support an open public workshop and remembrance concert commemorating the centenary of the outbreak of the First World War. Build toilet and changing room facilities To replace old and noncompliant play equipment Contribution towards cost of a replacement modular building Total £10,450 £66,856 £15,000 £28,641 £7,500 £19,286 £5,000 £75,041 £101,007 £341,863 2.3 Financially, the Fund is more-or-less on course, with just over half of the allocated budget remaining and two further Panel meetings before the end of the year. The majority of projects funded in the scheme‟s first year have now been implemented, although some remain outstanding due to a variety of circumstances (for example the need to source additional match-funding). Where feasible (based on evidence of deliverability on a case-by-case basis) the decision has been taken to extend the period within which the funds were expected to be spent, so as to provide the best chance of each project‟s objectives being achieved. 2.4 In order to inspire communities to develop projects, the Fund has been continually promoted through a variety of channels. The most effective publicity is the celebration of the successful implementation of a project and the Council has been keen to exploit the publicity that brings in order to promote the grant scheme. 2.5 The Panel (and staff in the Communities team) have been continually impressed with the amount of commitment and effort put in by local volunteers to projects within their own communities. Whilst the award of grant is a boon to delivery of successful projects, this does not always recognise the contribution made by individuals. It is suggested therefore that an award scheme is set up to celebrate the commitments and achievements of individual volunteers who are associated with the projects that have been awarded funding from the BSF since it was established. The following three award categories are suggested but it is recommended that agreement of the details of how the award scheme is administered be delegated to the Big Society Fund Grants Panel. 2.6 The suggested categories are: Under 18‟s – for a young person who has shown energy, creativity, commitment and determination to help effect change in their local community Adults – for a person who has shown energy, drive, creativity, determination and commitment to help effect change in their local community 10 Big Society Award for Outstanding Commitment to a local community project – for anybody who has made an exceptional contribution to the success of a project within their community 2.7 As well as recognising individual contributions to past projects, it is hoped that an award scheme such as this will help inspire others to do the same in the future and it will assist in the promotion of the Big Society Fund and the opportunities it brings. An award „event‟ can also serve as a great opportunity to bring different communities and project sponsors together to share experiences, provide mutual support and reinforce the ethos behind the Big Society. 3. 3.1 The Enabling Fund The Enabling Fund was established alongside the BSF to assist with the development and implementation of community projects that help deliver the Council‟s priorities and make a real difference within communities. The Localism Board (which has since merged with the Assets Board) provides a steer for the development of such projects, whereas the funding decision on these lies with Cabinet. 3.2 To-date, interest in the Fund has come from a variety of organisations, whose projects fall outside the Scope of the BSF (e.g. larger projects). Discussions with potential applicants have led to the development of project ideas, which in turn has often led to the investigation of alternative sources of funding or other ways of meeting the need; however, two firm proposals have now come forward for support from the Fund, which are now put before Members for consideration – The Atrium North Norfolk Ltd and Homes for Wells. These projects are detailed below. 4. 4.1 The Atrium The Atrium North Norfolk Ltd. operates The Atrium venue in North Walsham. It previously made an application to the Big Society Fund for support with costs relating to the recruitment and development of volunteering activity in the venue. For various reasons the bid was not able to be supported; however, upon further analysis of the organisation, other needs were identified. It was agreed that the Atrium needed support with the establishment of a business plan that will enable it to become both more sustainable as a business in its own right and to be in a better position to obtain grant funding from a wide variety of possible sources. Support from the Enabling Fund is therefore sought to assist in this endeavour, as described below. 4.2 This project is to commission a market analysis and business plan that will drive the organisation, and the venue, forward for the next 5-10 years. The business plan will develop a robust platform for the future development of activity and income streams that will sustain the venue and respond to the community and cultural needs of the area. The aim of the project is to undertake the market analysis and frame a business plan which obtains answers to the following inter-related questions: Income - What are (a) the safe and (b) the best-case projections for self-generated income? What therefore are the fund-raising targets that have to be set? What are reliable levels of income that can be projected from grants from charitable trusts? Clients/Audiences How do the different markets/audiences interact? 11 Needs Are there unmet needs and unrecognised opportunities within north Norfolk that fall within the company‟s charitable purposes? 5. 5.1 Homes for Wells An approach was made by the directors of Homes for Wells (HFW) to North Norfolk District Council for financial assistance to help meet the shortfall in capital funds required to develop eleven affordable housing units (including a caretaker‟s cottage) on the former Wells Field Study Centre site. The report considers the basis on which funding may be provided, having considered various options, from the North Norfolk Big Society Enabling Fund. The outstanding requirement of finance to cover both the purchase and the conversion of the Field Study Centre (based on estimates of the development cost) has been presented to the Council as amounting to approximately £150,000. This report recommends an approach that balances the need for the organisation to maintain a sustainable financial basis for the project whilst reducing any financial risks to the Council. The outcomes of the project and its compliance with NNDC‟s corporate objectives are also taken into account. 5.2 Homes for Wells is a Community Land Trust and legally constituted as an Industrial Provident Society with over 50 shareholders. It was formed for the benefit of the community, with the objective of “providing social housing, accommodation and assistance to help house people and associated facilities and amenities for local people, key workers and others making significant contribution to the community and economy”. HFW currently has three existing dwellings that are rented out on an affordable basis to key workers. 5.3 Wells-next-the-Sea suffers from a lack of affordable housing for local people and key workers, largely due to its popularity as a tourist and retirement area (forcing house prices and rents beyond the reach of local people). Opportunities for development of affordable housing in Wells-next-the-Sea are extremely limited and consequently when the Wells Field Study Centre became available HFW saw its potential to be sympathetically converted to this use. The Wells Field Study Centre was therefore purchased by Homes for Wells from Norfolk County Council in August 2012 (for £500,000) in order to help fulfil its ambitions of providing affordable housing for key and local workers in the town. The purchase was undertaken and signed off on the covenant that the property could only be used for affordable housing for local families and key workers (e.g. nurses, teachers, those working for emergency services etc.). The purchase was completed in April 2013 and HFW now have freehold ownership. 5.4 The scheme for the conversion of the Field Study Centre to ten new homes plus the existing caretaker‟s house (4 x 1 bedroom, 5 x 2 bedroom and 2 x 3 bedroom) was granted planning permission in October 2013. The occupation of these units, once completed, will be determined in accordance with HFW‟s allocation policy. The successful development of this scheme will help meet several key objectives in NNDC‟s Corporate Plan and consequently HFW, having arranged to finance the scheme from a variety of sources, are seeking a contribution from NNDC to assist in meeting the balance of the conversion costs. 5.5 NNDC‟s Housing strategy team was supportive of the Homes for Wells bid to the Homes and Communities Agency for funding to convert the former field studies centre on Polka Road Wells to provide affordable homes. Nicola Turner (Team Leader – Housing Strategy) has worked closely with Homes for 12 Wells to help them produce their affordable rents and allocations policy. The Homes for Wells allocations policy is appropriate to their aim of providing housing for key workers, volunteers and local people who have a proven connection to the town and who are in housing need. The Council, however, will not have any nomination rights to the new homes; but the allocations policy will ensure that Homes for Wells let its properties through a fair and transparent process, taking account of housing need and local connection to the town. 5.6 In addition, NNDC‟s Chief Accountant has provided figures that indicate the level of New Homes Bonus (NHB), based on the ten units created by the conversion (not including the existing caretaker‟s house). Accounting for the post 2015 position (in relation to a LEP pooled contribution amount) the scheme is likely to generate £44,678 in NHB to the Council (based on a 6year period). The one remaining property, the Caretakers cottage, was not considered part of the Homes and Community Agency bid for grant funding, however does present a further opportunity for one more three-bed property to be converted for affordable housing. 5.7 The finances of the scheme have been evaluated in consultation with HFW Directors and are as follows. The £500,000 purchase of the Field Study Centre was funded from the reserves of Homes for Wells, loans from supporters and donations. The costs of converting the Field Study Centre into ten dwellings will be funded primarily by a grant from the Homes and Communities Agency (£410,000) and a loan over 8 years at 5% from Resonance; there remains a shortfall against the estimated scheme costs which HFW hope will be met by contributions from NNDC. 5.8 The timing of the conversion work is set for eight months, commencing in March 2014 with occupation of the dwellings occurring in November 2014. 6. 6.1 Conclusion The way in which the Big Society Fund and Enabling Fund have been established appears to be effective so far in meeting the expectations of the Council. The external grant scheme has attracted a great deal of interest and has been instrumental in the implementation of many beneficial projects, leveraging more than three times the value of the sums invested. The Fund is a most effective way of helping improve the wellbeing of communities in North Norfolk and the support that is provided „around the fund‟ is helping to focus resources on achieving this objective. 6.2 Whilst the full balance of the Enabling Fund remains to be spent, there has been much interest in it and the necessary discussions have been taking place to ensure any emerging (usually more complex and larger) projects are appropriately aligned. Such projects will inevitably have a longer lead-in time. The Atrium and Homes for Wells have come forward with the first proposals that are recommended for support. 6.3 The Atrium‟s proposal will yield real dividends not only for that organisation in its business and financial planning but helping it to secure a sustainable future for a valuable community and cultural asset. 6.4 The Homes for Wells proposal is obviously a far higher magnitude but is rooted in an indisputable need for affordable housing (in Wells-next-the-Sea); 13 the alleviation of which closely aligns to our own corporate objectives. Homes for Wells has taken a brave step in the acquisition of, and formulation of plans for, the former Field Study Centre to provide a total of eleven dwellings to be available at affordable rents. The Council‟s Housing Strategy Team Leader supports the proposal, citing the lack of alternative development opportunities in the town and surrounding area, and the scheme has been supported by the Homes and Communities agency with a grant offer of £410,000. 6.5 The Wells scheme chimes with the purposes of the Enabling Fund, which comprises the District Council‟s share of the „second homes‟ Council Tax. „Returning‟ a proportion of the Enabling Fund to one of the areas with the highest proportion of second homes (thus experiencing some of the most acute consequences of second home ownership) would seem entirely appropriate. In addition, a substantial sum would be accrued by the Council from the successful implementation of this scheme, via New Homes Bonus. It is considered prudent therefore to provide a grant to enable the scheme to proceed in a timely fashion but to ensure payments are appropriately phased so as to safeguard against any risk that the development doesn‟t go ahead as planned. 6.6 Delegated authority is thus sought for the Chief Executive to act appropriately in providing the necessary financial contribution to both projects within the parameters suggested. 7. 7.1 Implications and Risks This report follows on from that presented to Cabinet in April 2013. At that time the full risks associated with the current set-up of the Big Society Fund and the Enabling Fund were considered. This report deals with the operation of these funds and no additional risks have been identified. Failure to support projects with these funds could give rise to reputational risks, and such an event would need to be mitigated by a review of the way in which the Funds are administered and the governance procedures. No such risk exists at present, although the Assets and Localism Board will need to monitor the development of projects to be supported by the Enabling Fund in particular, to ensure funds are spent according to expectations. 8. 8.1 Financial Implications and Risks The spend profile of the Big Society Fund is in line with expectations. Sufficient funds exist in the Enabling Fund to meet the proposals from the Atrium and Homes for Wells outlined in this report. Exercise of delegated authority in agreeing the precise terms of the funding granted to the two Enabling Fund projects will ensure that sufficient flexibility is available to protect against risk, ensuring that appropriate milestones are achieved before funding is committed. 9. 9.1 Sustainability There are no anticipated impacts on sustainability arising from the recommendations in this report. 10. 10.1 Equality and Diversity There are no anticipated impacts on equality and diversity arising from the recommendations in this report. 11. 11.1 Section 17 Crime and Disorder considerations There are no anticipated impacts on crime and disorder arising from the recommendations in this report. 14 Agenda Item No_____9_______ ENFORCEMENT BOARD UPDATE Summary: This report provides an update to Members on the work of the Enforcement Board over the past six months and also gives an assessment of progress made since the Board’s inception, in December 2012, to provide a cohesive enforcement approach in respect of long term empty properties and other difficult enforcement cases. In broad terms, at the time of writing, the Board has considered 81 properties, 46 of which have seen a positive outcome, with the remainder on-going. In addition, significant amounts of money due to the Council have been recovered in terms of council tax and business rates and almost all of the cost associated with the Board’s work has been or will be recovered. Conclusions: The Enforcement Board has made significant progress towards its objectives of dealing with difficult and long standing enforcement cases and bringing long term empty properties back into use, with both social and economic benefits, and financial benefits to the council. In terms of future work a number of lessons have been learnt from the cases dealt with so far and recommendations are made within this report to take this learning forward. Recommendations: 1. That Cabinet notes the progress made to date by the Enforcement Board. 2. That an earmarked reserve of £200,000 be established as outlined within section 8.2 of the report to fund both capital and revenue expenditure as recommended by the Enforcement Board and that release of the funds be delegated to the Corporate Director in consultation with the Head of Finance. 3. That the current capital programme be updated to reflect the removal of the current budget for Empty Homes. 4. That the legal support to the Enforcement Board is funded for 2014/15, from the above reserve. 5. That Corporate Director and Head of Finance are delegated to prepare a charging regime for serving of Notices, where this is allowed by statute, at the earliest possible date. 15 Reasons for Recommendations: To ensure appropriate governance of the Board. To enable direct funding for the Board’s work. To maximise cost recovery to the Council, within the limits set by statute, in respect of enforcement work. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) None Cabinet Member(s) Ward(s) affected Cllr Trevor Ivory All Wards Contact Officer, telephone number and email: Nick Baker, Corporate Director 01263 516221 nick.baker@north-norfolk.gov.uk 1. Introduction This is the second, six monthly update on the work of the Enforcement Board, which members will recall was set up to tackle long term empty homes and difficult, often long standing, enforcement issues. The cases dealt with have involved a wide range of the Council’s service areas and the Board was tasked with bringing a focus to each case, by ensuring all the Council’s regulatory and enforcement powers were considered, in order to bring about the required resolution to the issue at hand. In terms of empty homes there were, and still are, a number of issues arising which provided good reason to act. As well as the obvious social advantage, of utilising as much of the District’s housing stock as possible, thereby maximising housing provision, many long term empty properties attract New Homes Bonus to the Council when brought back into use. As a guide, for every empty property that is brought back into use that is eligible for New Homes Bonus, the gross receipt to the Council is in the region of £7,000 over 6 years. This is before the top-slicing of an element of the Bonus which comes into effect from 2015/16 which would reduce the amount retained by between £1,300 and £2,500. However, in addition to New Homes Bonus, by bringing these properties back into use, the Council is then able to maximise its Council Tax collection from the properties in question, on an on-going basis, from them being occupied and having Council Tax paid. In addition, it is clear that some owners have 16 deliberately sought to take properties out of banding for Council Tax with the Valuation Office, thus avoiding any claim the Council may otherwise have for Council Tax or Non-Domestic Rates. Furthermore, empty properties; not only houses but commercial premises and land; often cause blight to the local neighbourhood, both by looking an eyesore, and also by attracting anti social behaviour, as well as being sites for flytipping, drug misuse and where rodents and birds cause pest control issues. The properties may also become dangerous by way of structural instability or being open to access by children, etc. Within the District are also a number of individuals whose business activities, especially around property ownership, but also in the areas of environmental pollution, planning and conservation, landlord and tenant relations and council tax evasion; have a very negative effect on the local economy. The setting up of the Enforcement Board has enabled a different and more effective approach to be taken in respect of these problems. As well as allowing in some cases, a range of enforcement powers to be used in a combined manner to solve a problem, the Board has been able to focus on the most appropriate solution rather than, as has happened historically, a more haphazard approach to difficult cases. Dealing with difficult cases in this way has also driven more innovative approaches to the use of the Council’s legislative powers. We have been successful for example, in persuading the Residential Property Tribunal that Housing Act powers primarily designed to protect tenants from poor conditions, can also be used for the purposes of improving our housing stock more generally, even where the property may be currently empty. Whilst Members do not routinely sit at meetings of the Enforcement Board, because of legal sensitivities around enforcement decisions; where decisions have a wider implication and/or risk, CLT and or relevant members are involved in the decision making process. Other decisions are taken under officer delegated powers. In addition, local members and Group Leaders are kept informed of progress on the individual cases being dealt with by the Board. 2 Progress update 2.1 General Since its inception in December 2012 the Board has continued to meet fortnightly to ensure that good progress continues to be made across the full range of cases under consideration. The Board has considered the following numbers of properties with a significant degree of success. Over half the properties considered have been or are being brought back into use following intervention by the Board. Long term empty properties (over 6 17 46 months) but now occupied , being renovated/developed for occupation or sold/up for sale: Works or enforced sale scheduled to be undertaken in the near future: Properties being considered for Empty Dwelling Management Orders: Other Enforcement Action: On hold or No Further Action: Total: 9 4 20 4 81 2.2 Long Term Empty Homes - on the Council Tax Return 2.2.1 At October 2012, the Council had 886 long term empty properties, defined as those which had been unoccupied for longer than six months, and which appeared on our Council Tax Return. Clearly, these numbers constantly change, as properties come back into use or reach the six month point. Importantly, it should be noted that these properties may be counted against new homes built for the purposes of establishing the level of New Homes Bonus to be paid to the Council. 2.2.2 The Council’s Housing Strategy, approved in November 2012, provided an approach towards owners of long term empty homes, to encourage them to deal with the property, after which the Enforcement Board would take the case on for action. Originally, it was envisaged that this strategy would be delivered by the Council’s Housing team but the difficulties in data sharing across services and in delivering bulk mailing led to this work being taken on by the Revenues and Benefits Team. A successful pilot during April/May 2013 meant that officers got a better understanding of, and were able to streamline the process, meaning that action could be taken more quickly where required. It should be noted that the data sharing issues referred to above, around the Land and Property Gazeteer, are now being taken forward in a separate corporate project, to ensure that such data is able to be more effectively shared across all of the Council’s services 2.2.3 A high proportion of the enforcement work has been focussed around the private sector housing legislation, significantly increasing the workload in that small team. The decision was made to transfer this work into the Environmental Health team to provide more resilience and allow a better focus of approach with wider regulatory/enforcement experience. In addition, many of the properties also have non-housing issues associated with them which meant that the case could be dealt with by one officer. As a result, a scoring matrix has been developed to ensure that operationally, officers are able to prioritise those cases which are having the most significant negative effect, across the full range of issues. 2.2.4 The latest figures on the Council Tax return in October 2013 saw a reduction from 887 to 561, a decrease of 325 properties. 18 2.3 Long Term Empty Homes - Others 2.3.1 In addition, there are many properties which do not appear on the Council Tax Return but which are empty nevertheless. The exact number of these is not known and, whilst these may not attract New Homes Bonus, they are still a potentially valuable supply of housing in the District and will attract Council Tax if brought back into use. They also provide a boost for local economic activity if work is required to be undertaken, in order bring them back into use. 2.3.2 There are a variety of reasons for these properties being empty. Some are in probate and technically have no legal owner; others have been abandoned and some are deliberately being kept empty for financial reasons. Whilst the increases in Council Tax on empty homes have definitely encouraged some owners to bring properties back into use, it has also meant that some have become more determined to avoid paying, or have tried to change the status of the property concerned. 2.4 Relationship with Other Agencies 2.4.1 Whilst the Council has many powers which can, and now are being brought to bear in respect of these cases, the Board’s work so far has shown there is a need for us to have a close and improved working relationship with a number of other organisations if we are to be as effective as possible. 2.4.2 Perhaps the most important of these is the Government’s Valuation Office (VO). The VO is responsible for allocating Council Tax banding or Business Rates value to properties. However, properties can be taken out of banding for a number of reasons, for example if they are undergoing major building works and are therefore uninhabitable. A number of property owners have taken advantage of this position and have persuaded the VO to take their property out of banding, therefore meaning that the Council can no longer collect tax against the property. We are therefore trying to ensure a closer working relationship with the VO in the hope that where such requests are made, the Council is also notified before any decision is made. In addition, where we believe a property should no longer be out of banding, we need to be able to approach the VO to make the necessary change, thus maximising our chance of collecting tax which is then due to the Council. 2.4.3 The Board is also taking forward an application proposal with the Homes and Communities Agency (HCA) for funding to bring empty homes back into use. Such funding is available for a wide variety of related activity and can include the costs of legal and other supporting work. At this stage, an initial proposal has been made in principle, with a view to securing funding in the future. Critical to the success of this application will be having a Registered Provider available to work with us and property owners, to ensure that improved homes, the funds for which may be made available by the HCA, are made available as social or affordable housing. 2.4.4 In North Norfolk, the obvious choice of Registered Provider will be Victory Housing Trust and discussions are on-going with Victory in this regard, with agreements now being drafted. 19 In addition, we need the Registered Provider to also administer Empty Dwelling Management Orders (EDMOs) for us and again, Victory would be our preferred option, with discussions on-going. The use of EDMOs is potentially very useful to us as it enables the Council to effectively take a property away from an owner and manage it for the purposes of providing housing to those on the Council’s Housing waiting list. Clearly, this is one tool which may put significant pressure on property owners to make empty dwellings available for occupation. 3 Difficult Enforcement Cases 3.1 As mentioned above, as well as the empty homes issues, these cases are more complex in nature and range from properties causing long term or significant blight, as opposed to merely being empty, through to people with large and potentially deliberate debts to the Council and illegal business activities, that cause high risk of pollution or are putting jobs at risk. Often, a cross-service approach is the only way forward and it is already being found that many of these cases require very high levels of formal intervention, sometimes with outside agencies, such as the Environment Agency and utility providers. Our focus has been on those cases where the Council’s intervention (or lack thereof) will give us the best chance of securing an improved position in terms of local environment, safety, revenue collection or reputation Most of the cases examples are summarised in the appendix attached, although some are not in the public domain because of associated legal issues. 3.2 There has been significant input to these cases by eastlaw, the Council’s legal services team and in some cases this has required a more innovative approach. This is not without risk and involves testing the law where necessary and taking court action such as enforced sale of properties, where possible. 3.3 The key to the successes so far is that eastlaw is involved from the initial case preparation and identification of potential legal options, right through the cross-service team involvement, providing advice, through to presenting the case to the relevant court or tribunal. 3.4 Due to this team approach in dealing with cases, there has been a substantial increase in the use of Notices to compel improvements to properties and this has resulted in an increase in the number of hearings either at the County Court, Magistrates’ Court or Residential Property Tribunal. 3.5 The increase in legal resource is met through full legal costs recovery, where possible, particularly in relation to enforced sale applications, where the Council takes possession of the property following a charging order and disposes of it. The costs recoverable from this will be in excess of £30,000 for the current financial year. 3.6 Additionally, eastlaw, through the use of statutory demands and other debt recovery methods, has recovered £34,000 in unpaid council tax and business rates which historically would not have been collected. 20 3.7 The cost to the Council of providing this legal support is in the region of £25,000 per year. 3.8 This has been funded from reserves for the current year but this is not sustainable for 2014/15. Consequently, to maintain the same level of legal support, further funding will be required for 2014/15. Whilst these costs are likely to be recoverable through enforcement action, an initial reserve budget will need to be allocated and this is discussed later in the report. 3.9 Officers have also engaged with offenders’ solicitors and other professional advisors where necessary, to reinforce the Council’s position in order to secure improvement. External advice and assistance, other than legal advice, has also been taken, where the Councils own teams do not have the capacity or knowledge but, where possible, appropriate learning has been taken from such assistance to improve our own resilience for the future. 3.10 There is also a need to maintain a capital reserve to undertake compulsory purchase where this becomes necessary. There are a number of properties where notices have been served to compel works and owners have failed to do so. This means that the Council can do these works in default and charge the owner the cost of the works. If the owner does not pay the costs, then the Council will attach a charge to the property and sell it to recoup the costs. This is considered a very effective means to secure improvement of the properties, but one which historically, the Council has rarely used. Two such cases are ongoing at present. Firstly, housing works to provide heating and insulation, to an elderly and vulnerable tenant in a listed property, where the landlord has refused to complete the works. Secondly, at the disused Broads Hotel in Hoveton, where the empty buildings have blighted the neighbourhood for over 10 years. These two properties have combined costs associated with them of over £100,000, and there are a number of others where works in default are currently being tendered or likely to be so in the near future. 3.11 Cases have also been pursued where longstanding business rates or other debt needed to be recovered. One situation arose where the owner tried to transfer properties into shell companies to avoid future payments, and we have also had success at reaching the point of enforced sale in respect of empty properties with high levels of unpaid Council Tax. 4. Future Working 4.1 Members will recall that a capital budget of £200,000 was set up to cover the potential for Compulsory Purchase Orders (CPO) to be funded from capital receipts as part of the current capital programme. The works associated with preparing for a CPO or other structural works are considered to be revenue. It is therefore not possible to use the capital budget for these purposes. Whilst the potential for CPO still exists, we cannot 21 forecast how much is likely to be needed in any one case and this would be subject to a separate report to Members. If anything, it is suggested that £200,000 may not be enough for a CPO, although the likelihood of needing it is not great, given that Compulsory Purchase is generally, the last resort. 4.2 In addition, where a number of legislative powers are being used to force action, it is very difficult to accurately account for rechargeable services, given that different services are involved in the case. As such, a recommendation follows in respect of setting up a revenue reserve of £200,000 to be allocated to fund the costs incurred in delivering the work of the Enforcement Board. This will be used for both legal action and works in default and as costs are recovered they can be placed back into the reserve. 4.3 It is considered that there is also a need for performance reporting to cover financial issues, such as the different levels of costs, Council Tax and Business Rates recovered, and New Homes Bonus accruing from the cases taken forward by the Board. It is proposed that this will be brought forward with effect April 2014. 4.4 The local media has taken a keen interest in the work of the Board and, as a result, the public has been made very aware of some of the cases being taken forward. We are now taking a more obvious publicity approach with regards to properties where we gain possession in order to enforce a sale, with Council sign boards being erected at these properties, explaining the action being taken. It is hoped that this type of action will have a deterrent effect, as well as positively promoting the Council’s actions in this area. In addition, we are using the Council’s website and social media to further promote the actions being taken and this will continue wherever appropriate, especially with the use of “before and after” photographs of properties which have been the subject of successful action. 5. Performance Management 5.1 Local members have continued to be kept informed of cases being taken forward in their wards and Group Leaders are also being kept informed of all cases. This continues to be well received. 5.2 Where appropriate Town and Parish Councils have also been kept informed and where there is an obvious legal risk or implication, the relevant Portfolio holder has also been informed, as well as the local member. 6. Implications and Risks 6.1 The use of the Council’s powers in different ways will almost certainly cause some complaint from those who have not previously seen direct action from the Council in respect of property issues. It is therefore essential that we ensure both the technical and legal processes used are sound and that, in terms of our reputation, our rationale for action is clearly understood. 22 6.2 As has been stated above, a number of these properties give rise to local blight and therefore expectation on the Council to resolve the issues. It is important that we are seen to act in such cases, in order to resolve matters of concern for local communities. 6.3 It is however, also important that we act sensitively in some cases (as has been done), and that we adhere to our own Enforcement Policies in terms of proportionality. 6.4 There is also a reputational risk involved, if we lose legal action. Whilst this can be mitigated by good process, evidence gathering etc, we are seeking to be innovative in our use of legal powers and we may not always win the case concerned. 7 Financial Implications and Risks 7.1 It is essential that the Council collects all that is due to it and addresses the unfair situation of some individuals evading payment. The recent increase in Council Tax to 150% on properties empty for over two years will provide an incentive for owners to bring those properties back into use, but may also provide an incentive for them to evade payment. There is also a significant opportunity with long term empty properties on the Council Tax Return, as each one brought back into use attracts New Homes Bonus payments. The work of the Enforcement Board supports both of these issues. 7.2 As has already been discussed, there is a need to provide a reserve for additional legal work, works in default etc, brought about by the Board’s work. It is anticipated that wherever possible, the costs of all enforcement works, including structural repair works will be recovered and will be transferred back to the reserve. There will however be a delay between the costs being incurred and the recovery of the costs. As mentioned earlier in the report, the existing capital budget within the capital programme cannot be used for the revenue costs for enforcement. It is therefore recommended that £200,000 be allocated from the capital projects reserve (which can be used for either capital or revenue purposes) for enforcement work and the current capital budget be removed from the capital programme. Should capital budgets be required in the future, these will need to be reported to Members and approved as required. 7.3 The work of the Enforcement Board has resulted in a total of 51 notices being served in order to ensure that positive action is taken. At the current time, the Council does not charge for the service of notices. However, there is a significant amount of work involved in preparing and serving the statutory notices on property owners and which it is felt, the council tax payer should not have to bear. Consequently, officers would recommend a charging regime is introduced for all notices where this is possible with immediate effect, in order to recover as much of this cost as is allowed by statute.. 23 7.4 In terms of risk, there is, in some cases, a risk of not being able to recover costs; both for officer and legal costs, and works in default. However, this risk are being mitigated, through good intelligence and evidence gathering and ensuring that the correct processes are followed during any action taken. 8 Sustainability The only sustainability implications directly resulting from the recommendations considered in this report are around better use of existing housing stock, as opposed to new build. 9 Equality and Diversity There are no equality and diversity implications directly resulting from the recommendations or options considered in this report. 10 Section 17 Crime and Disorder considerations Some of the work being undertaken by the Board has a direct link to criminal activity, around deliberate Council Tax avoidance. In addition, a number of empty properties have been associated with anti-social behaviour, which of course will be removed when properties are brought back into use. 11 Conclusions 11.1 The Enforcement Board has made significant progress towards its objectives of dealing with difficult and long-standing enforcement cases and bringing long term empty properties back into use, with both social and economic benefits, and financial benefits to the council. 11.2 In terms of future work, a number of lessons have been learnt from the cases dealt with so far and recommendations are made within this report to take this learning forward. 24 Appendix 1 Key Activity on Long Term Empty Properties (as at 14 November 2013) Note: this is not an exhaustive list of cases Property Issues Action 56 Beeston Common, Sheringham Dilapidated, overgrown garden Empty for over 10 years Housing Act 2004 s239 Notice served, setting out the main powers available to Council. Estate Agent confirmed instructions received to market the property by end of 2013. 55 Beeston Common, Sheringham Dilapidated, overgrown garden As above. 35-36 Beeston Common, Sheringham Extremely dilapidated Empty for over 10 years Housing Act 2004 s239 Notice served, setting out the main powers available to Council. Surveyor instructed and Schedule of Works being drafted. Owner has agreed to complete works. 1 and 2 Church Cottages, West Runton Dilapidated and in poor repair. Overgrown and untidy garden, attracting anti-social behaviour, local blight. s215 Notice served and garden cleared. Housing Act Improvement Notices served, requiring works to commence October 2013. Notice of Entry to do works under default served as work not started by due date. Works commenced w/c 11 November. Waterbank Road, Sheringham New build linked to ownership and improvement of Church Cottages, West Runton 2-3 The Hill, Trunch Dilapidated property Housing Improvement Notice drafted, currently suspended under Armed Forces Community Covenant. 121 Mundesley Rd, North Walsham Empty since 2007 Dilapidated, overgrown garden Squatters and antisocial behaviour Legal pressure and Housing Act Notice on owners by NNDC led to sale. New owners renovating with estimated completion date for occupancy March 2014. 25 Council Tax completion notices served September 2013. 2 houses sold, 3 almost complete and for sale. 13 Britons Lane, Beeston Regis Empty since 2003 Unkempt garden detracting from neighbourhood amenity Unpaid Council Tax 24 Corbett Road, North Walsham Empty Property – deteriorating and attracting anti social behaviour 2 River Court, Hempton Overgrown garden detracting from neighbourhood amenity. Empty since 2001 Housing Act Improvement Notice served but owner appealed. Appeal to Residential Property Tribunal (RPT) lost. Liability Order now confirmed in respect of Council Tax arrears. 15 Calthorpe Close, Stalham Overgrown garden detracting from neighbourhood amenity. Unoccupied for minimum of 6 years Reviewed again from 3 October Environmental Protection Team to visit to check state of garden and if property is being lived in Clarence House, The Buttlands, Wells next the Sea Listed building in prime site, in poor condition detracting from neighbourhood amenity. On English Heritage Properties At Risk Register. Empty since 1974 Housing Act Improvement Notice served April 2013 requiring significant works to commence. Appeal against Improvement Notice received but dismissed by RPT. Notice of Entry to do Works in Default served. Conservation and Design team inspecting to establish urgent repairs in interim. 36 Beck Close, Weybourne Empty since October 2010 Housing defects Untidy and overgrown garden detracting from neighbourhood amenity Housing Act Improvement notice reserved giving no right to appeal. To review if work has started in January 2014. 26 Final Council Tax Charging Order obtained Application made and granted for enforced sale with costs. Legal team in process of selling property Locks changed and auction date to be agreed. Environmental Protection Team to monitor the property in case of unauthorised access. Publicity signs up at premises. Housing Act 2004 s239 Notice served, setting out the main powers available to Council. Owner now in discussion with officers 22 All Saints Close, Weybourne Empty since approximately 2001 Untidy forecourt and garden detracting from neighbourhood amenity Housing defects s215 notice served in September requiring works. Notice of Entry to do Works in Default to be served in January if work not progressing 2 Seastone Cottages, Weybourne Empty for 16 years Dilapidated property with significant defects On hold until January 2014 as no probate in place. Legal team have successfully applied for enforced sale but full costs may not be able to be recovered. To review in December to consider Empty Dwelling Management Order (EDMO), dependent on confirmation of Registered Provider. 43B Seaview Road, Mundesley Empty since September 2008 1 Angel Court, Cromer Road, North Walsham Empty since 2009 Property remains for sale. Legal have applied to court for a Charging Order 33 Oak Street, Fakenham Empty since approximately April 2008 Property dilapidated externally Ownership issues resolved Notice of Intention to serve an EDMO served on 30 October. Awaiting response. Former Shannocks Hotel, High Street, Sheringham Flats 1 and 2 Externally dilapidated detracting from neighbourhood amenity Flat 1 – empty March 2011 Flat 2 – June 2010 Owner has until November to complete relatively minor s215 works. To commence discussions re potential development scheme. 11 St Austin’s Grove, Sheringham Extremely dilapidated internally and externally Structurally dangerous Legal pressure applied to owners, threatening action. Property sold, renovations underway, with anticipated completion date of January 2014. 37 St Giles Road, Swanton Novers Empty since 2001 Dilapidated and in poor condition detracting from neighbourhood amenity Notice of intention to serve EDMO served October. Informed 14 November, property will be occupied by 18 November. 27 Orchid Lee, Sandy Lane, West Runton Empty for approximately 15 years due to probate issues Dilapidated condition detracting from neighbourhood amenity Significant legal issues with persuading solicitor to act. Flats 4, 5 and 7 Cliff Brow New Road, Cromer and Flat 1 Melbourne Hotel, Cromer 16 Norwich Road, Fakenham Empty properties for in excess of 5 years and uninhabitable Legal pressure applied to owners and properties have been or are being brought back into use. Council Tax team to inspect and ensure charging as appropriate Problems in tracing owners resolved. Schedule of Works sent to owner for informal completion. If works not completed, Notice will be served. 1 Sycamore Grove, Sheringham Unkempt property with extension incomplete attracting complaints from neighbours Pressure from Legal team has resulted in the owner undertaking works to the property and garden Holme House, Aylmerton Overgrown and dilapidated property attracting complaints Prominent former hotel converted into flats A number of flats unoccupied since 2010 Eyesore property in prime location On hold as no probate in place Review in January 2014 Trafalgar Court, Mundesley Leighton House, 1113 St Mary’s Road, Cromer Empty property – poor state of repair On-going liaison and pressure from Council on Management Company appointed by the land tribunal, and owners. Housing Act Prohibition Order on East Wing lifted but Improvement Notice remains to complete snagging list. Completion notices served on 6 properties, which are out of Council Tax banding due to Prohibition Order. Council Tax bills issued to most other properties, bringing them back into charge from 1 November. Significant residential Survey and costing information property in extremely completed for complex and lengthy dilapidated/dangerous works. condition detracting s79 Building Act Notice served June from neighbourhood 2013 giving 9 months to complete amenity work and no appeal received. Unfit for habitation Tenders being drawn up to do works Previous pest in default under if Notice not complied infestations with. 28 Appendix 2 Key Activity in Non-Residential Cases Considered (as at 14 November 2013) Note: this is not an exhaustive list of cases Property Issue Action Star Yard, Fakenham Dilapidated garage in dangerous condition detracting from neighbourhood amenity Survey and costing information completed. s79 Building Act Notice (Dangerous Structures, Dilapidated Sites and Unsecure Premises) served June 2013. Works not completed. Tenders progressed for required works. Environmental Protection progressing works in default. Understood sale now imminent due to pressure on owner but Notice will be reserved on any new owner. 57 Oak Street, Fakenham Dilapidated commercial property detracting from neighbourhood amenity As above. Broads Hotel, Station Road, Hoveton Empty since approximately 2004 Derelict and dilapidated with significant impact on local amenity Survey and costings information completed for renovation or demolition. Notice served to renovate or demolish; no appeal and works not completed. Works in default commenced October 2013. Site secured and condition survey to be undertaken before Asbestos Survey can take place. Condition survey to also take place for the neighbouring garage. Tenders for demolition received. Planning application required for demolition applied for 8 November. Demolition planned to start in early December depending on planning approval and asbestos position. Broadland Cottage, Station Road, Hoveton (linked to Broads Hotel) Externally dilapidated detracting from neighbourhood amenity Owner has been confirmed and s79 Notice (Dangerous Structures, Dilapidated Sites and Unsecure Premises) served on 4 November Legal to prosecute for failing to provide information 29 48-50 Bacton Road, North Walsham Derelict building plot detracting from neighbourhood amenity, squatters on site Request for Information served in May 2013. Owner responded to RFI and Schedule of Works requested. Owner has not submitted an application for Building Regulations and Legal team pressurising owner to act. Squatters have left and the site is now secured by fencing. Potential CPO being considered. Norfolk Broads Caravan Site, Potter Heigham Alleged planning and safety issues, also drainage and alleged mis-selling. Multi Agency meeting took place on 12 August. Some drainage issues but remainder are outside of the Boards remit although Environmental Health/Planning will continue progress minor site licence/planning issues with owner. Black Swan Loke, North Walsham Untidy premises detracting from local amenity s215 notice served. 30 Agenda Item No____10________ FEES AND CHARGES 2014/15 Summary: This report recommends the fees and charges for 2014/15 that will come into effect from April 2014 along with new fees for the certification for the installation of wood burners with effect from 1 January 2014. Options considered: Alternatives for the individual service fees and charges now being proposed will have been considered as part of the process in arriving at the fees presented within the report. Conclusions: The fees and charges as recommended will be used to inform the income budgets for the 2014/15 budget. Approval of the fees ahead of presenting the detailed budgets allows for implementation of changes where applicable. Recommendations: That Cabinet agree and recommend to Full Council: a) The fees and charges from 1 April 2014 as included at Appendix A; b) The fees for the certification for the installation of wood burners to come into effect from 1 January 2014 as follows: Installation of a solid fuel appliance (eg. Wood Burner): (i) Where the appliance is commissioned by a third party, a Building Notice Charge, including VAT, of £180; (ii) Where the appliance is tested by NNDC a Building Notice Charge, including VAT, of £312. Reasons for Recommendations: To approve the fees and charges as set out in the report that will be used to inform the 2014/15 budget process and to set fees for certification of wood burners. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) Current fees and charges Cabinet Member(s) Ward(s) affected All Cllr Wyndham Northam Contact Officer, telephone number and email: Karen Sly, 01263 516243, Karen.sly@north-norfolk.gov.uk 31 1. Introduction 1.1 The setting of the fees and charges for the next financial years forms part of the annual budget setting process. The reason for presenting them for approval ahead of the detailed budget report provides a lead in time where applicable to allow implementation of the revised charges from 1 April 2014 (or before where applicable) and also to ensure service income budgets can be updated accordingly to be reflected in the budget for 2014/15 and future projections. 2. Fees and Charges 2014/15 2.1 Fees and charges proposals for 2014/15 have been circulated to the relevant budget managers so that income budgets can be updated as part of the budget process. Appendix A to this report provides the detail of the proposed charges for the forward financial year from 1 April 2014 which have been discussed and agreed with the relevant portfolio holders. 2.2 Approval to these charges in advance of the approval of the budget for the 2014/15 financial year enables Officers to make preparations for the new financial year and also enable more accurate projections for income to be factored into the budget for 2014/15 which will then be presented to Members in February 2014. Any further work in this area will be reported in the Budget reports in February 2014. 2.3 Where applicable the proposed increase to fees and charges is generally around 2.5% for 2014/15 or to the nearest sensible figure after allowing for rounding. The exceptions to this are for those fees and charges which are set by central government, for example planning and premises licence fees and also where a contractor manages a facility on behalf of the Council as the Council has no discretion over these prices. 2.4 No charges have been made to the car parking charges other than the all day ticket can now be transferable to all car parks, providing more flexibility for the users when visiting the district and using the car parks. 2.5 Community Sports Centre charges are now included within the appendix attached, these were subject to review during the current year and therefore no further changes have been recommended for 2014/15. 2.6 The proposals recommend a reduction to the Market fees to help stimulate growth of the markets and pending further review of the waste service. 3. Building Control Charges – Wood Burners 3.1 The current Standard Building Regulation Charges do not include charging for the installation of wood burning stoves and therefore it is an area of work that the service is not achieving cost recovery for. Members of staff within the Building Control Section have been trained and are qualified to test these types of appliance. The process however can be time consuming, involving two surveyors undertaking the test and can require second and third site visits should the initial test fail. The service therefore needs to be in a position to recover its costs. 32 3.2 This report is recommending the introduction of new fees for the certification for the installation of wood burners to come into effect from 1 January 2014 as outlined below: Installation of a solid fuel appliance (e.g. Wood Burner): a) Where the appliance is commissioned by a third party, a Building Notice Charge, including VAT, of £180; b) Where the appliance is tested by NNDC a Building Notice Charge, including VAT, of £312. 3.3 It is anticipated that the level of income to the service that could be generated from the new charges could be approximately £5,000 per annum. 4. Conclusion 4.1 The report makes recommendations for the fees and charges that will come into effect from 1 April 2014. These will be used to inform the service income budgets that will be included within the detailed 2014/15 budget when it is presented for recommendation and approval in February 2014. 4.2 In addition the report makes recommendations for a new fee in relation to the certification of wood burners which is currently outside of the building control service charges and therefore is not eligible for cost recovery. 5. Financial Implications and Risks 5.1 For demand led services there is a risk that income will not be received as budgeted. When producing the income budgets assumptions will be made around the level of income to be achieved from the services, these will be based on previous experience and recent trends, furthermore one of the reasons for holding a level of general reserve is to mitigate fluctuations in income. 6. Sustainability - None as a direct impact. 7. Equality and Diversity - None as a direct impact. 8. Section 17 Crime and Disorder considerations - None as a direct impact. 33 Assets & Leisure Service Area 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) CAR PARKING Pay & Display Car Parks between 08:00 - 18:00 Coastal Car Parks Cromer - Runton Road East Runton - Beach Road Happisburgh - Cart Gap Mundesley - Beach Road Overstrand - Pauls Lane Sea Palling - Clink Road Sheringham - Beach Road - Station Road Wells - Stearmans Yard Weybourne - Beach Road All day ticket for above Other Car Parks Cromer Holt Sheringham Wells Fakenham - Cadogan Road - Meadow - Promenade (Disabled only) - Albert Street - Station Road - Chequers - Morris Street - Staithe Street Stalham - Bridge Street - The Limes - Queens Road - Bank Loke - New Road - Vicarage Street - High Street All P&D Car Parks - All day ticket North Walsham 50p for 30 minutes only, £1.20 per hour thereafter 50p for 30 minutes only, £1.20 per hour thereafter 50p for 30 50p for 30 minutes only, minutes only, £1.00 for the first £1.00 for the first hour, 70p per hour, 70p per hour thereafter hour thereafter 0.0% 0.0% 50p for 30 minutes only, £1.00 for 2 hours, 70p per hour thereafter 50p for 30 minutes only, £1.00 for 2 hours, 70p per hour thereafter 0.0% £5.00 £5.00 0.0% Now transferrable between all car parks from 2014/15 onwards Page 1 34 Fees and charges combined APPENDIX Assets & Leisure Service Area 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) Pay & Display Car Parks between 18:00 - 23:00 All Car Parks Other Charges Coach Parking (where permitted) Carnival Day (Runton Road) Weekly Permit Annual Permit Half Year Permit Quarter Year Permit Penalty Charge Notice - Half day (up to 4 hours) - All day ticket - Per Car, Per Entry - Per Motorcycle, Per Entry - 3 hour permit - 24 hour permit - 3 hour permit - 24 hour permit - 3 hour permit - 24 hour permit - Full - Prompt Payment £1.00 £1.00 0.0% £5.00 £10.00 £6.00 £3.00 £27.50 £55.00 £200.00 £30.00 £120.00 £16.00 £65.00 £50.00 £25.00 £5.00 £10.00 £6.00 £3.00 £27.50 £55.00 £200.00 £30.00 £120.00 £16.00 £65.00 £50.00 £25.00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Page 2 35 Fees and charges combined APPENDIX Assets & Leisure Service Area 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) MARKETS Site = 4m Frontage x 5m Depth Cromer, Stalham and Sheringham (Weds) - Per Site Weekly - April, May, June, Oct, Nov, Dec - July, August, Sept - Jan, Feb, March Quarterly - April - June - July - September - October - December - January - March Half Yearly (Up to 2 pitches, £ per pitch) - April - Sept - October - March Half Yearly (3rd pitch +, £ per pitch) - April - Sept - October - March Sheringham (Saturday) - Per Site Weekly Quarterly Half Yearly (Up to 2 pitches, £ per pitch) Half Yearly (3rd pitch +, £ per pitch) Yearly Other Charges Full Annual Payment in Advance Refunds - Administration Fee New Traders Discount (conditions apply) - April, May, June, Nov, Dec - July, August, Sept, Oct - Jan, Feb, March - April - June - July - September - October - December - January - March - April - Sept - October - March - April - Sept - October - March £20.00 £30.00 £15.00 £152.00 £234.00 £111.00 £88.00 £297.00 £153.00 £223.00 £115.00 £18.00 £27.00 £15.00 £135.00 £220.00 £100.00 £80.00 £250.00 £130.00 £200.00 £100.00 -10.0% -10.0% 0.0% -11.2% -6.0% -9.9% -9.1% -15.8% -15.0% -10.3% -13.0% £35.00 £45.00 £25.00 £338.00 £520.00 £247.00 £195.00 £660.00 £340.00 £495.00 £255.00 £955.00 £30.00 £40.00 £22.00 £300.00 £460.00 £220.00 £175.00 £580.00 £300.00 £440.00 £225.00 £855.00 -14.3% -11.1% -12.0% -11.2% -11.5% -10.9% -10.3% -12.1% -11.8% -11.1% -11.8% -10.5% 10% discount £15.00 25% discount 10% discount £15.00 25% discount Page 3 36 Reduction in fee to help stimulate growth in the markets and also pending further review of waste collection service. 0.0% Fees and charges combined APPENDIX Assets & Leisure Service Area 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) CHALETS & BEACH HUTS Chalets Sheringham Old Chalets New Chalets (incl electricity) £660.00 £790.00 £690.00 £830.00 4.5% 5.1% Cromer West Beach East Beach £610.00 £660.00 £640.00 £690.00 4.9% 4.5% Weekly Lets - Cromer & Sheringham Low Season High Season £60.00 £115.00 £62.50 £120.00 4.2% 4.3% Weekly Lets - Cromer East & Sheringham New (Serviced) Low Season High Season £75.00 £135.00 £78.00 £142.00 4.0% 5.2% Winter Lets Per Month Per Week 40 Week Lets (October - July) 40 Week Lets (October - July) £60.00 £20.00 £465.00 £515.00 £65.00 £21.00 £490.00 £540.00 8.3% 5.0% 5.4% 4.9% Hut Sites Cromer, Overstrand & Sheringham One Year (Excluding Rates) Mundesley £210.00 £200.00 £220.00 £210.00 4.8% 5.0% Huts Weekly Lets Low Season High Season Mundesley - Seasonal Let £45.00 £100.00 £515.00 £47.50 £105.00 £540.00 5.6% 5.0% 4.9% Termination of Licence (early - mid-term) Admin Fee £30.00 £30.00 0.0% PARKLANDS CARAVAN SITE Site Per Year £992.00 £1,023.00 3.1% Cromer West Cromer East Page 4 37 Fees and charges combined APPENDIX Assets & Leisure Service Area 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) HOLT COUNTRY PARK School visits where Ranger's assistance required (Per Person) £3.30 £3.30 0.0% £1.50 £20.00 £1.50 £20.00 0.0% 0.0% £3.00 £2.50 £3.00 £2.50 0.0% 0.0% Cromer: Sports Hall All Weather Pitch (full) All Weather Pitch (5-a-side) Badminton Court Climbing Wall Sports Party (2 hours) Bouncy Castle Party (2 hours) £25.00 £45.00 £30.00 £10.00 £30.00 £70.00 £120.00 £25.00 £45.00 £30.00 £10.00 £30.00 £70.00 £120.00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% North Walsham: Sports Hall Gymnasium Tennis Court (per person) Badminton Court Sports Party (2 hours) Bouncy Castle Party (2 hours) £25.00 £16.00 £2.50 £10.00 £70.00 £120.00 £25.00 £16.00 £2.50 £10.00 £70.00 £120.00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Stalham: Sports Hall Multi Use Games Area Tennis Court (per person) Badminton Court Sports Party (2 hours) Bouncy Castle Party (2 hours) £25.00 £25.00 £2.50 £10.00 £70.00 £120.00 £25.00 £25.00 £2.50 £10.00 £70.00 £120.00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Car Park Per car per occasion Annual Permit (NNDC Standard Car Park Season Tickets are also valid) MOBILE GYM Fees for the use of the facility per session Concessionary price per session COMMUNITY SPORTS CENTRES All prices per hour unless stated Page 5 38 No changes proposed as these were subject to review and change in the 2013/14 financial year. Fees and charges combined APPENDIX Corporate Service Area LEGAL SERVICES Legal Work (exclusive of VAT charged) Mortgage Redemption Preparation of a new lease Sale of land Preparation of License Private Mortgage Quest re: second Mortgage Agreement - section 18 Public Health Act 1936 Legal Work in connection with release of covenant 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A At Solicitors At Solicitors Hourly Hourly Rate Rate Page 6 39 Fees and charges combined APPENDIX Customer Services Service Area 2013/14 2014/15 Current Charge £:p Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) TOURIST INFORMATION CENTRES Concessionary Fares Application processing Renewals (lost) £7.50 £10.00 £10.00 £10.00 FILMING TV drama/advertisements/feature films Per Day Per Hour £525.00 £85.00 £540.00 £90.00 2.9% 5.9% Documentaries and charities (depending on nature of organisation, subject and crew size) Per Day Per Hour £320.00 £55.00 £330.00 £57.00 3.1% 3.6% Administration Charge (only charged where a fee and/or contract is appropriate) Standard Less than 7 days notice £25.00 £55.00 £26.00 £57.00 4.0% 3.6% Stills (specifically commercial advertising with props, etc) Education/news/weather/student/individual photographers or 'in the interest of the district' Parking (if required) PHOTOCOPYING Per Copy Per Copy - Staff Colour Copying (A4) Colour Copying (A3) Colour Copying - Staff (A4) Colour Copying - Staff (A3) £100 - £500 33.3% Proposal is to charge £10 for new and lost. 0.0% £100 - £500 0.0% £10 - £15 0.0% Free £10 - £15 £0.07 £0.07 £0.61 £1.21 £0.61 £1.21 Page 7 40 £0.07 £0.07 £0.61 £1.21 £0.61 £1.21 0.0% 0.0% 0.0% Recommend to maintain 0.0% same level of charge 0.0% 0.0% Fees and charges combined APPENDIX Development Management Service Area 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) DEVELOPMENT PLAN Development Plan for North Norfolk (all prices inclusive of postage) Core Strategy (incorporating Development Control Policies) and Proposals Map (complete set) £65.00 £67.00 3.1% Individual Core Strategy Documents (all prices inclusive of postage) Core Strategy (incorporating Development Control Policies) Map Set (complete set including the Proposals Map) Proposals Map Map Key CD-ROMS (contains all documents and maps) Inspectors Report of the Core Strategy LDF Magazine File £11.00 £55.00 £5.50 Free £5.50 Free £6.00 £11.00 £56.00 £5.50 0.0% 1.8% 0.0% £5.50 0.0% £6.00 0.0% Single page extracts of Core Strategy Maps (various sizes inclusive of postage) £10.00 Supplementary Planning Documents Design Guide SPD Landscape Character Assessment SPD £16.00 £21.50 £16.00 £22.00 0.0% 2.3% Other Publications and Background Studies LDS - b/w or colour AMR - b/w AMR - colour Core Strategy Sustainability Appraisal (Final) Tourism Study - b/w Tourism Study - colour Landscape Character Assessment - b/w Landscape Character Assessment - colour Retail & Commercial Study - b/w Retail & Commercial Study - colour 3 Dragons - b/w 3 Dragons - colour Settlement Planning - b/w Settlement Planning - colour Rural Economy - b/w Rural Economy - colour Open Space Study - Volume 1 Open Space Study - Volume 2 Open Space Study - Volume 3 Open Space Study - Volume 4 Open Space Study - Complete Free £6.00 £24.00 £28.00 £18.00 £53.00 £6.00 £12.00 £9.00 £36.00 £6.00 £30.00 £6.00 £24.00 £12.00 £59.00 £9.50 £12.00 £20.00 £7.00 £53.50 £6.00 £25.00 £29.00 £19.00 £54.00 £6.00 £12.00 £9.00 £37.00 £6.00 £31.00 £6.00 £25.00 £12.50 £60.00 £10.00 £12.00 £21.00 £7.00 £55.00 0.0% 4.2% 3.6% 5.6% 1.9% 0.0% 0.0% 0.0% 2.8% 0.0% 3.3% 0.0% 4.2% 4.2% 1.7% 5.3% 0.0% 5.0% 0.0% 2.8% Page 8 41 Fees and charges combined APPENDIX Development Management Service Area 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) LAND CHARGES Official Search of - One Part Official Search of - Whole £2.50 £28.00 £24.00 £2.00 £2.50 £29.00 £25.00 £2.00 0.0% 3.6% 4.2% 0.0% Part 1 Enquiries Non National Land Information Service Search One Parcel National Land Information Service First Parcel Additional Parcels £77.00 £77.00 £77.00 £66.00 £15.00 £77.00 £77.00 £77.00 £66.00 £15.00 0.0% 0.0% 0.0% 0.0% 0.0% Optional Enquiries Printed Additional Enquiry 22 £15.00 £20.00 £26.00 £15.00 £21.00 £27.00 0.0% 5.0% 3.8% £70.00 £72.00 2.9% £7.00 £7.00 0% £2.50 £2.50 0.0% £2.50 £2.50 0.0% £5.00 £5.00 0.0% - Paper Search - Electronic Search - Additional Parcel Other Fees relating to Local Land Charges Registration of a charge in Part 11 of the Register (Light Obstruction Notice) Filing a judgement order or application for variation or cancellation of any entry in Part 11 of the Register (Light Obstruction Notice) Filing a definitive certificate of the Lands Tribunal under rule 10 (3) of the Local Land Charges Rules 1977 Inspection of documents filed under Rule 10 in respect of each parcel of land Office copy of any entry in the Register (not including a copy or extract of any plan or document filed pursuant to 1977 Rules) Page 9 42 Recommend majority of fees remain unchanged Fees and charges combined APPENDIX Development Management Service Area 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) PLANNING Weekly list Planning Applications per annum Preparation of Section 106 Agreement (simple) £298.00 £325.00 PLANNING - MISCELLANOUS Misc. Photocopies (per copy) A4 copies - per sheet A3 copies - per sheet Large documents - subject to negotiation £0.10 £0.20 £305.00 £333.00 2.3% 2.5% £0.10 £0.20 0.0% 0.0% High Hedges Complaint Architects Plans A1 & A2 Sheets (per copy) £405.00 £2.60 £415.00 £2.70 2.5% 3.8% Supply of Information on Permitted Use/History Administrative Staff - per hour Professional Staff - per hour £44.00 £86.00 £45.00 £88.00 2.3% 2.3% Check compliance with Conditions (for Solicitors, Agents) Administrative Staff - per hour Professional Staff - per hour £44.00 £86.00 £45.00 £88.00 2.3% 2.3% General Research Administrative Staff - per hour Professional Staff - per hour £44.00 £86.00 £45.00 £88.00 2.3% 2.3% Single street 2-5 Streets 5+ Streets £125.00 £250.00 £500.00 £128.00 £256.00 £513.00 2.4% 2.4% 2.6% 1-5 Plots 6-10 plots 11-50 plots 50+ Plots £80.00 £70.00 £60.00 £50.00 £82.00 £72.00 £62.00 £51.00 2.5% 2.9% 3.3% 2.0% £25.00 £26.00 4.0% Newly introduced Naming of new street, consultation process and notification of decision Street Numbering schemes Change of property name Page 10 43 Fees and charges combined APPENDIX Environmental Health 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) WASTE COLLECTION SERVICES Clinical Waste - Commercial & Prescribed Commercial Waste Bins - Collection & Hire Commercial Recycling Bins - Collection & Hire Prescribed Waste Bins - Collection & Hire Prescribed Recycling Bins - Collection & Hire Sacks - Commercial & Prescribed Bulky Items - Commercial, Prescribed & Household Prices on Application Prices on Application Garden Bin Collection - Per Annum £41.60 £42.12 EDUCATION & PROMOTION (CIEH) Foundation Certificate in Food Hygiene Resident or employed in North Norfolk Other £50.00 £62.00 £52.00 £65.00 Emergency First Aid Courses Manual Handling (4 hours) Manual Handling & Patient Handling (6 hours) Specially arranged courses for businesses - held at business premises Prices on Application Page 11 44 4.0% 4.8% Prices on Application Fees and charges combined APPENDIX Environmental Health 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) COMMERCIAL SERVICES Food Inspections Unfit food inspections Food export certificates Sunday Trading Application for loading consent £36.00 £27.50 £84.00 £37.00 £28.00 £86.00 2.8% 1.8% 2.4% Sampling - per visit Other Investigations (e.g. Investigating failure) Granting an authorisation to depart from the standard authorisation £50.00 £100.00 £100.00 £51.00 £103.00 £103.00 2.0% 3.0% 3.0% £16.00 £400.00 £850.00 £16.00 £410.00 £870.00 0.0% 2.5% 2.4% Registration of Food Premises Charge for copies of Register (or parts of) ENVIRONMENTAL PROTECTION SERVICES Register of Authorised Processes - Single Entry - Part of Register - Complete Register £82.00 Page 12 45 Set on cost recovery basis Fees and charges combined APPENDIX Environmental Health 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) TAXI LICENCE FEES Taxi Licences Licence to Drive Hackney Carriages or Private Hire Vehicles Licence to Drive Hackney Carriages or Private Hire Vehicles Hackney Carriage Vehicle Licence Private Hire Vehicle Licence Private Hire Operators Licence - New Licence valid for 1 year - New Licence valid for 3 years - Renewal valid for 1 year - Renewal valid for 3 years - New or Renewal valid for 1 year - New or Renewal valid for 1 year - New or Renewal valid for 5 years Taxi Licence Charges Replacement badge (including name or address change) Replacement drivers badge holder with lanyard Windscreen pouches (additional or replacement) Replacement plate for vehicle Vehicle Inspection full initial test (if undertaken other than at a time of licensing or relicensing vehicle) Vehicle Inspection re-test following failure of initial test Meter test or retest undertaken separate to full vehicle inspection £130.00 £170.00 £130.00 £170.00 £190.00 £190.00 £150.00 £170.00 £170.00 £170.00 £170.00 £190.00 £190.00 £150.00 £19.50 £3.00 £1.50 £37.00 £20.00 £3.00 £1.50 £38.00 £64.92 £44 + VAT £12.00 £24.00 £10 +VAT £20 +VAT Page 13 46 Fees and charges combined APPENDIX Environmental Health 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) OTHER LICENSING Permits for Goods and Amenities on the Highway Premises Licence Fees - Gambling Act 2005 Betting Premises (excluding tracks) - Application Fee £40.00 - New Application - Annual Fee - Application to Vary - Application to Transfer - Application to Reinstatement - Application for Prov. Statement - Application (Prov. State Holders) - Copy Licence - Notification of Change £2,600.00 £520.00 £1,300.00 £1,050.00 £1,050.00 £2,600.00 £1,050.00 £25.00 £50.00 £2,670.00 £535.00 £1,335.00 £1,080.00 £1,080.00 £2,670.00 £1,080.00 Maximum level set by statute 2.7% 2.9% 2.7% 2.9% 2.9% 2.7% 2.9% - New Application - Annual Fee - Application to Vary - Application to Transfer - Application to Reinstatement - Application for Prov. Statement - Application (Prov. State Holders) - Copy Licence - Notification of Change £1,300.00 £870.00 £1,070.00 £820.00 £820.00 £2,160.00 £820.00 £25.00 £50.00 £1,335.00 £890.00 £1,100.00 £840.00 £840.00 £2,220.00 2.7% 2.3% 2.8% 2.4% 2.4% 2.8% Maximum level set by statute Family Entertainment Centres - New Application - Annual Fee - Application to Vary - Application to Transfer - Application to Reinstatement - Application for Prov. Statement - Application (Prov. State Holders) - Copy Licence - Notification of Change £1,750.00 £650.00 £870.00 £820.00 £820.00 £1,750.00 £820.00 £25.00 £50.00 £1,800.00 £670.00 £895.00 £840.00 £840.00 £1,795.00 £840.00 Maximum level set by statute 2.9% 3.1% 2.9% 2.4% 2.4% 2.6% 2.4% Adult Gaming Centre - New Application £1,750.00 - Annual Fee £870.00 - Application to Vary £870.00 - Application to Transfer £1,050.00 - Application to Reinstatement £1,050.00 - Application for Prov. Statement £1,750.00 - Application (Prov. State Holders) £1,050.00 - Copy Licence £25.00 Page 14 £50.00 - Notification of Change £1,800.00 £895.00 £895.00 £1,080.00 £1,080.00 £1,800.00 £1,080.00 Maximum level set by statute 2.9% 2.9% 2.9% 2.9% 2.9% 2.9% 2.9% Tracks 47 Fees and charges combined APPENDIX Environmental Health 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) Permits Family Entertainment Centres - Application Fee - Change of Name - Copy of Permit £300.00 £25.00 £15.00 Prize Gaming - Application Fee - Annual Fee - Change of Name - Copy of Permit £300.00 £300.00 £25.00 £15.00 Small Lottery Society - Application Fee - Annual Fee - Change of Name - Copy of Permit £40.00 £20.00 £25.00 £15.00 Club Gaming - Application Fee Gaming Permit - Application Fee Machine Permit - Annual Fee - Change of Name - Copy of Permit £200.00 £200.00 £50.00 £25.00 £15.00 License Premises Gaming Machine Permit - Application Fee (2 or less) - Application Fee (3 or more) - Annual Fee - Change of Name - Copy of Permit £50.00 £150.00 £50.00 £25.00 £15.00 Page 15 48 Maximum level set by statute Fees and charges combined APPENDIX Environmental Health 2013/14 Current Charge £:p 2014/15 Recommended Charge £:p Appendix A Actual % Increase Comments (2.5% increase applied and rounded where applicable) Licences and certificates of suitability Body Piercing Skin piercing premises Skin piercing each additional operative at same premises Goods & Amenities on the Highway Scrap Metal Dealer Scrap Metal Dealer Scrap Metal Collector Scrap Metal Collector Sex Shop or sex cinema Sexual Entertainment Venue Street Trading Consents Animal Boarding Dangerous Wild Animals (and vet fees where appropriate) Dog Breeding (and vet fees where appropriate) Pet Shop Riding Establishment (and vet fees where appropriate) Zoo (and vet fees where appropriate) - Registration registration (one-off) registration (one-off) New/Renewal (3 years) Variation New/Renewal (3 years) Variation - Non profit - Commercial - New/Renewal - New/Renewal - New/Renewal - New/Renewal - New/Renewal - Variation - New/Renewal £66.60 n/a n/a £40.00 £400.00 £300.00 £100.00 £75.00 £1,750.00 £2,600.00 Free £67.00 £115.00 £150.00 £115.00 £115.00 £200.00 £160.00 £200.00 Page 16 49 £66.60 £230.00 £30.00 n/a £400.00 £300.00 £100.00 £75.00 £1,800.00 £2,670.00 £68.00 £120.00 £155.00 £120.00 £120.00 £205.00 £165.00 £205.00 Change in byelaws due to be implemented from 1 April 2014, will replace this fee to the following Skin 0.0% Piercing fees. new scheme new scheme Scheme not currently undertaken As per Scrap Metal Dealer Act 2013 which came into effect in 2013. Fees are as reported to Full Council in September 2013. 2.9% 2.7% 1.5% 4.3% 3.3% 4.3% 4.3% 2.5% 3.1% 2.5% Fees and charges combined APPENDIX Agenda Item No_____11_______ Housing Benefit and Council Tax Support Counter Fraud Policy and Prosecution Policy Summary: The report presents revised policies for the council’s Counter Fraud Policy and Prosecution Policy following the introduction of Council Tax Support in April 2013. Recommendations: Recommend to full Council that the revised Counter Fraud Policy and Prosecution Policy are adopted. Reasons for Recommendations: To enable appropriate action to be taken against people fraudulently attempting to claim or claiming housing benefit and or council tax support. Cabinet Member(s) Ward(s) affected Cllr W Northam All Contact Officer, telephone number and email: Louise Wolsey. Louise.wolsey@north-norfolk.gov.uk 01263516081 1. Introduction 1.1 The Council are under a duty to protect the public purse. It is estimated that nationally £5.2b is lost to the public purse each year through fraud and error in the welfare benefits system. 1.2 In 2010 HMRC and the DWP produced a Fraud Strategy document – Tackling Fraud and Error in the Benefit and Tax Credits System. The document sets out an approach to fraud under five themes – Prevent, Detect, Correct, Punish and Deter. The councils benefit team has procedures in place to prevent fraud entering the system, detect fraud that gets in the system and corrects claims that are found to be incorrect. These policies set out the councils approach to the Punish and Deter themes. 1.3 The introduction of a local scheme in April 2103 to replace Council Tax Benefit leads to the need for revised policies. 2. North Norfolk District Council 2.1 Even with robust procedures in place fraud and error will enter the system. This could be through a person starting work and not telling the council, or someone’s household size changing etc. The counter fraud policy details specific considerations and measures taken in order to counter fraudulent benefit and council tax support (CTS) claims and to deter customers who may through negligence or pre-meditation commit fraud in these areas. The prosecution policy refers to criteria relating to the offence, offender, value and 50 duration of the fraud which have to be taken into account before considering whether a sanction is appropriate, and if so, which sanction to apply. 2.2 In 2012/13 the Fraud team investigated 151 referrals; successfully prosecuted 12 cases issued 10 cautions and 1 administrative penalty. Some of these cases were worked jointly on with fraud officers from the Department of Works and Pensions. 3. Revised Policies 3.1 The revised policies (Appendix B) maintain many of the principles of the current policies. The approach to determining appropriate action around sanctions, criteria around demining a case for prosecution. 3.2 The policies do reflect the introduction of council tax support and the supporting legislation that enables the council to take appropriate action to investigate suspected fraud and take and impose sanctions against those found to be fraudulent. 4. Conclusion Robust counter fraud and prosecution policies provide a framework within which the council are able to protect the public purse by deterring fraudulent activity and applying sanctions against those who have de frauded the public purse. Recommend to full Council that the polices are adopted given the reasons above. 5. Implications and Risks Under section 151 of the Local government Act 1972 and section 73 of the Local government Act 1985 the Section 151 Officer has a statutory duty to ensure that there are proper arrangements in place to administer the council’s financial affairs. 6. Financial Implications and Risks A culture which supports anti-fraud activity will help safeguard the council’s financial resources and prevent losses where fraud has or is likely to occur, whilst maximising the potential for recovery. 7. Equality and Diversity An impact assessment has been carried out on these polices. 8. Section 17 Crime and Disorder considerations No impact 51 Appendix B NORTH NORFOLK DISTRICT COUNCIL Housing Benefit/ Council Tax Support Counter-Fraud Policy Revised Nov 2103 52 NORTH NORFOLK DISTRICT COUNCIL Benefit / Council Tax Support Counter-Fraud Policy Index Introduction 3 When Fraud Occurs 3 Fraud Referrals 4 Training 4 Fraud Investigations 5 Intelligence Gathering 6 Surveillance 6 Partnership Working 6 Publicity 7 Retention of Documents 7 Benefits Counter-Fraud Strategy Endorsement Statement 8 2 53 Introduction North Norfolk District Council is committed to protecting public funds, by ensuring that benefit/council tax support (CTS) is paid only to those entitled to receive it. However, the council also acknowledges that some people will obtain, or attempt to obtain, benefits/CTS to which they are not entitled. It is important to recognise that the majority of customers who claim benefit and CTS are honest, but unfortunately there are those who seek to obtain benefit and CTS that they are not entitled to. The Council has a duty to administer Housing Benefit on behalf of the Secretary of State for Work and Pensions, additionally Local authorities have a statutory duty to administer and arrange their financial affairs appropriately in accordance with section 151 of the Local government Act 1972. It is important that the council applies and appropriate and effective anti-fraud process as part of the administration of Housing Benefit and CTS. The Revenues and Benefits Service administers the Housing Benefit and CTS schemes at North Norfolk District Council. The service has its own CounterFraud team dedicated to the detection and prevention of fraud. The Council, through the Counter-Fraud team, aims to eradicate, as far as possible, the unlawful claiming of benefit and CTS and deal with offenders in accordance with the Benefit Fraud Prosecution Policy Countering fraud is the responsibility of everyone working in or having management responsibilities for Housing Benefit and CTS administration. Effective and timely administration, particularly in regard to verification, will help prevent fraud and error entering the system. This document details specific considerations and measures taken in order to counter fraudulent benefit and CTS claims and to deter customers who may through negligence or pre-meditation commit fraud in these areas. When Fraud Occurs Customers who claim benefit and or CTS are informed by the council that it is their responsibility to inform the council of changes in circumstances that could affect their entitlement. However some customers neglect to do this which may constitute an offence. The Council will look at the evidence surrounding each case before deciding whether to instigate sanction action in accordance with the Council’s Fraud Prosecution Policy. Offences may also be committed when false statements are made or information omitted to the Council. If the Council considers that this has been done in order to obtain more benefit/CTS than the customer was legally entitled to sanction action may be taken in accordance with the Council’s Fraud Prosecution Policy. 3 54 Landlords may also be committing offences if they fail to notify changes which relate to a tenant’s occupation of the property or to their liability to pay rent if they are aware of the change and know that the change is one likely to affect benefit or be one which could reasonably be expected to affect benefit entitlement. Partners and appointees of the customer can also commit offences in relation to benefit claims. Persons who perpetrate Housing Benefit and CTS fraud may commit offences contrary to various Acts. These include; the Social Security Administration Act 1992, the Theft Act 1968 the Fraud Act 2006. The Local Government Finance Act 1992 Fraud Referrals The Counter-Fraud section receives a number of referrals every year mainly via the following sources: Housing Benefit Matching Service (HBMS) National Fraud Initiative (NFI) Royal Mail Do-Not Redirect Service Internal/External Fraud Hotlines Department for Works and Pensions (DWP) Other local authorities Members of staff Members of the public From the Council’s website referral facility All referrals will be treated in confidence. The fraud section will sift and evaluate all referred allegations. All pertinent allegations that pass the risk evaluation will be appropriately investigated for fraud. In additional the Counter-Fraud Team will explore other areas for proactive work, for example joint exercises with the Department for Work and Pensions. Training Fraud Investigation Officers receive specific and specialised training in order that they are able to execute their duties in an appropriate and professional manner. They will be trained in all relevant legislation and regulations including: The Data Protection Act 1998 Human Rights Act 2000 4 55 Local government finance Act 1992 Council Tax Reduction Scheme Regulations 2013 The Regulation of Investigatory Powers Act 2000 The Freedom of Information Act 2000 The Police and Criminal Evidence Act 1984 The Criminal Procedure and Investigations Act 1996 The Theft Act 1968 The Social Security Administration Act 1992 The Fraud Act 2006 Proceeds of Crime Act 2002 This is not an exhaustive list and therefore all officers should act in accordance with any appropriate legislation, corporate/service policies and code of practice that are relevant to their duties in relation to this policy. The council ensures that all investigators will either have or be studying for a professional standard such as the Professionalism in Security (PINS) accreditation. They will also receive training to increase knowledge and expertise in specific areas where appropriate. Comprehensive Fraud Awareness training is provided to all staff working in or connected to the Revenues & Benefits Service area. We also aim to deliver Fraud Awareness training to other relevant areas of the Council, including Members. Fraud Investigations Any investigation carried out by the council must be based around the following criteria: To establish the facts To gather enough evidence to support any sanction that may be applied To ensure that the correct level of Housing Benefit and CTS is in payment The Council will aim to ensure that all investigations are focused to make best use of the resources available and to ensure that each case is thoroughly investigated and proper consideration given to the appropriate closure or sanction. All potential lines of enquiry will be pursued when gathering evidence, all potential information sources checked and verified and all potential witnesses interviewed. 5 56 Intelligence Gathering The Council subscribes annually to the National Anti-Fraud Network who supply a number of intelligence gathering services, including: Credit searches Company director information DVLA information Financial information The National Anti-Fraud Network also acts as the Council’s PINS 9A authorised body for obtaining information under the Social Security (Fraud) Act 1997. NAFN ensures that all information must be legally obtained and authorised by the appropriate officers. The Council is registered under the Data Protection Act 1998. Where necessary we will use section 29 of the Act to exempt organisations (from the nondisclosure provisions of the Act) who may have information which would help in the prevention and detection of crime. Investigators are individually authorised under Section 110A of the Social Security Administration Act 1992 to exercise the powers under 109B and 109C of the Act to require information from persons listed at Section 109B(2) (employers, employment agencies etc) for housing and council tax benefit. For CTS they are authorised under The Local Council Tax Reduction Scheme (Fraud & Enforcement ) Regulations 2013.. Surveillance Any surveillance carried out will be in accordance with the Regulation of Investigatory Powers Act 2000 and the Council’s Policy for Directed Surveillance and Use of Covert Human Intelligence Sources. Partnership Working The council will continue to actively work with other agencies to support their Counter-Fraud activities. These agencies include: The Department for Work and Pensions (DWP) Other Local Authorities and County Councils Her Majesty’s Revenue & Customs Other Council departments The Police National Anti-Fraud Network Local Authority Investigation Officers Group 6 57 Publicity The Council will actively publicise any case which it believes will act as a deterrent to others who are thinking of committing benefit fraud. A dedicated Fraud Hotline is in operation and a number of measures will be undertaken to publicise the service to North Norfolk District Council residents, namely: Posters distributed throughout the district (shops, community centres, libraries etc) Articles posted on the internet and internal intranet Fraud awareness training to council staff and relevant external partners Articles in local press, including free newsletter distributed quarterly to all households in the district Additionally a newsletter ‘The Informer’ is issued to all Revenues and Benefits staff and Members bi-annually. Retention of Documents Evidence and documentation relating to benefit fraud investigations will be retained in accordance with the Benefit Fraud Record and Retention Policy. 7 58 8 59 Appendix B NORTH NORFOLK DISTRICT COUNCIL Housing Benefit and Council Tax Support Fraud Prosecution Policy Revised Nov 2013 60 NORTH NORFOLK DISTRICT COUNCIL Housing Benefit/Council Tax Support Fraud Prosecution Policy Contents Introduction 3 Legislative Framework 3 When Fraud Occurs 3 Standard of Evidence 4 Sanctions Available to the Council 4 Factors Taken Into Consideration 5 Voluntary Disclosure 5 Cautions 6 Administrative Penalties 6 Prosecutions 7 Loss of Benefit Provisions 8 Joint Working 9 Conclusion 9 Endorsement Statement 10 2 61 Introduction The information in this policy will form the Prosecution Policy of North Norfolk District Council. It provides the guidelines to be applied wherever the counterfraud section has investigated a case and identified that an offence has been committed. This Policy has been developed with the aim of providing a framework to ensure a fair and consistent approach in the use of formal sanctions. It refers to criteria relating to the offence, offender, value and duration of the fraud which have to be taken into account before considering whether a sanction is appropriate, and if so, which sanction to apply. However, every case will be considered on its merits and action will be taken as appropriate. This document needs to be considered in conjunction with the Council‟s CounterFraud Policy which sets out the commitment to prevent, detect and investigate benefit fraud. Legislative Framework This policy takes into account the following legislation and subsequent amendments and replacements. This list is not exhaustive. The Social Security Administration Act 1992 The Social Security Administration (Fraud) Act 1997 Regulation of Investigatory Powers Act 2000 Police and Criminal Evidence Act 1984 Data Protection Act 1998 Local Government Act 2000 Criminal Procedures and Investigation Act 1996 North Norfolk District Council - Council Tax Support Scheme Policy S13A and Schedule 1a of the Local Government Finance Act 1992 The Fraud Act 2006 The Human Rights Act 1998 When Fraud Occurs Customers who claim housing benefit/ Council Tax Support (CTS) are informed by the council that it is their responsibility to inform the council of changes in circumstances that could affect their benefit entitlement. However some customers do not do this which may constitute an offence. The Council will look at the evidence surrounding each case before deciding whether to instigate 3 62 sanction action in accordance with the Council‟s Housing Benefit and Council Tax Support Fraud Prosecution Policy. Offences may also be committed when false statements are made, or information omitted, to the Council. If the Council considers that this has been done in order to obtain more housing benefit/CTS than the customer was legally entitled to sanction action may be taken in accordance with the Council‟s Fraud Prosecution Policy. Landlords may also be committing offences if they fail to notify changes which relate to a tenant‟s occupation of the property or to their liability to pay rent if they are aware of the change and know that the change is one likely to affect benefit or be one which could reasonably be expected to affect housing benefit entitlement. Partners and appointees of the customer can also commit offences in relation to housing benefit/CTS claims. Persons who perpetrate Housing Benefit/CTS fraud may commit offences contrary to various Acts. These include the Social Security Administration Act 1992, the Theft Act 1968, the Fraud Act 2006 and The Local Council Tax Reduction Scheme (Fraud & Enforcement) Regulations 2013. . Standard of Evidence Sufficient evidence is necessary before the council can go on to decide whether a sanction would be justified. The council should be satisfied that evidence is of a quality which would withstand scrutiny in a court of law. The council will use the most appropriate sanction against future fraudulent activity. This requires each case to be looked at on its individual merits. However there are general principles that apply to the way in which the Council must approach each case. Prosecution and the alternatives to prosecution are part of the criminal justice system, as opposed to being part of the welfare state, and as such, have to follow the rules of law. Criminal offences have to be proved “beyond reasonable doubt”. Sanctions Available to the Council Where council is of the opinion that it is able to prove beyond reasonable doubt that a criminal offence has been committed, a number of options are open to the council: Administer a Local Council Caution Invoke an Administrative Penalty (30% of the overpaid benefit) Prosecution 4 63 It should be noted that regardless of which option is utilised, the council will actively pursue recovery of the overpaid benefit as a result of fraudulent action. Factors Several factors will be taken into consideration when deciding whether to instigate sanction/prosecution action, and, if so, what sanction action to take. These include but are not limited to: The duration of the offence Whether the fraud involves a degree of planning and/or premeditation Previous instances of fraud Whether a claim was false from the outset or became false through changing circumstances A section 110A inspector of the Council has been obstructed Amount of overpaid benefit Whether the perpetrator holds a position of trust Evidence of collusion (e.g. with landlord, employer or other family member) Where an investigation has identified any potential offence and the council considers that there is sufficient evidence to prove such offences the council will go on to consider whether sufficient factors are present that would make the make any prosecution/sanction not to be in the public interest. These include but are not limited to: The perpetrator‟s mental or physical condition Social factors The case is „out of time‟ for sanction action. (Some offences are time limited by statute) Voluntary Disclosure This will only occur where a person, of his or her own free will, reveals a fraud of which the council has been unaware. It does not apply to cases where for example: An offence is only admitted when the claimant is confronted with the allegation The person has discovered that their case was under investigation, for example because their employer has been contacted The disclosure was prompted by action by the council, for example through a claim review process 5 64 Even if information is disclosed voluntarily the case will be considered on its merits and sanction/prosecution may result from it. Cautions A caution is a legal sanction, which can be used in court, which is issued to a customer who has admitted to defrauding the council. The council will consider issuing cautions where: Fraud has been proven and the customer has admitted the offence and agrees to this course of action. The case is not so serious that prosecution would be the preferred option There is no previous criminal record for fraud related offences The customer must consent to accepting a caution. If refused the case is considered for prosecution in the normal manner. The caution is held on record for five years and can be used as evidence against the customer if further fraud is committed within this five year period. The decision to offer a Caution will be made by the Revenues & Benefits Services Manager. Administrative Penalties Section 115A of the Social Security Administration Act 1992 as inserted by section 15 of the Social Security Administration (Fraud) Act 1997 and the Social Security (Penalty Notice) Regulations 1997 permits the Local Authority to apply a penalty as an alternative to a prosecution for housing benefit. An Administrative Penalty is a financial penalty that can be offered to a customer whom the Authority believes has caused housing benefit to be overpaid to them by a deliberate act or omission and there are grounds for initiating proceedings against them for a criminal offence. The penalty is set at a fixed rate of 30% of the overpayment. The council will apply the sanction using the same criteria as a Caution, but with the following exceptions: The overpayment is over £50 It is not a requirement that the customer admits to committing the offence Cases where an offence has been committed wholly, or an attempt is made, where an offence of benefit fraud has been committed, but the fraud is discovered and stopped before any overpayment of Benefit is made, after 8 May 2012, the Council will offer a minimum penalty of £350 or 50% of the 6 65 overpayment, whichever is greater (up to a maximum penalty of £2,000), as per the Welfare Reform Act 2012. The legislation governing the use of a financial penalty as an alternative to prosecution where a person has fraudulently claimed council tax support is contained in section 14C of the Local government Finance Act 1992. The conditions by which a penalty might be sued are described in regulation 11 of the Council Tax Reduction Schemes (Detection of Fraud and Enforcement) (England) Regulations 2013. In accordance with the legislation a penalty offered as an alternative to prosecution will be a minimum of £100 or 50% of the fraudulent excess council tax support claimed by the offender(rounded down to the nearest penny) whichever figure is the greater. The penalty should not exceed £1000. The penalty will be added to the person‟s council tax bill. A person does not ahev to accept the penalty. The same rules about acceptance /non acceptance of the penalty apply as for housing benefit. The customer must consent to accepting an Administrative Penalty. If refused the case is considered for prosecution in the normal manner. The Administrative Penalty is held on record for five years and can be used as evidence against the customer if further fraud is committed within this five year period. The decision to offer an Administrative Penalty will be made by the Revenues & Benefits Services Manager. Prosecutions The council will prosecute offenders, (subject to the public interest test) when at least one of the following criteria applies: The person has declined the offer of a formal Caution or Administrative Penalty The overpayment is over £2000 for housing benefit and £1000 for council tax support. However the council may still prosecute where less if the circumstances are such that the council considers it appropriated. The person holds a position of trust in the community (i.e. member of council staff, police officer) The fraud involved a degree of planning and preparation The customer has previous convictions or penalties/warnings/cautions or similar offences This list is not exhaustive. However, it is also recognised that there may be circumstances behind the offence which, although the above criteria applies, may make a prosecution untenable and each case will be considered on its merits 7 66 The decision to prosecute will made by any two of the Benefits Manager, Revenues & Benefits Services Manager and Head of Financial Services, in consultation with the council‟s legal representatives taking into consideration the public interest test. This will ensure that the process is fair and takes into account all factors when making the decision to prosecute. Excess council tax support recovery In certain cases no criminal proceedings will be taken against a person who has committed an offence and caused or could have caused excess council tax support to be awarded. Any excess council tax support will be added to the individual‟s council tax liability whether it is an offence or not. No further enforcement action in a particular case will be taken against a person who has committed an offence if it is decided that it is not in the public interest to pursue criminal proceedings or a sanction the offence is considered to be so minor or the circumstances of the criminal proceedings would be disproportionate to the contravention Provisions (One Strike/Two Strikes) – Housing Benefit If a person is convicted of an offence in court, or accepts a caution or administrative penalty as an alternative to prosecution the Social Security (Loss of Benefit) Regulations 2001 (as amended in 2010) stipulate that social security benefits received now or in the future may be reduced or withdrawn for a period of four weeks. This applies to Housing Benefit as well as Department for Work & Pensions (DWP) benefits. Loss of Benefits provisions come into force only for offences committed wholly after 1st April 2010. Benefits which can be withdrawn or reduced are called sanctionable benefits. These include but are not limited to: Housing Benefit Employment and Support Allowance Income Support Jobseekers Allowance Incapacity Benefit Pension Credit Disqualifying benefits cannot be withdrawn or reduced themselves as a result of a fraud offence involving that benefit, but a reduction or withdrawal can be applied to a sanctionable benefit (as above). Disqualifying benefits include: Attendance Allowance Child Benefit Disability Living Allowance State Retirement Pension 8 67 Two Strikes sanctions continue to be applied to cases where someone is convicted of benefit fraud twice within the prescribed linking period. North Norfolk District Council will apply the Loss of Benefit Regulations in accordance with DWP guidance. Joint Working Where appropriate the counter-fraud section at North Norfolk District Council work jointly with counter-fraud officers from the DWP when both organisations have an interest in the investigation. This allows the full scope of any fraudulent activity across the social security system to be identified and addressed. If the DWP is the lead organisation in an investigation it will recommend a course of action taking into account both its benefits and those of North Norfolk District Council. If this course of action is broadly in accordance with the Council‟s Housing Benefit/Council Tax Support Fraud Prosecution Policy then the Counter Fraud Investigation Officer at North Norfolk District Council will sign off agreement to the recommendation in accordance with the Fraud Partnership Agreement. In the unlikely event that North Norfolk District Council does not concur with the recommendation from the DWP, then the Counter Fraud Investigation Officer will advise the DWP accordingly. If there is still no agreement on how to proceed then North Norfolk District Council will withdraw from the case and consider what action is appropriate and act accordingly. If North Norfolk District Council is the lead organisation in an investigation the Counter Fraud Investigation Officers will recommend a course of action taking into account both its benefits and those of the DWP in accordance with the Fraud Partnership Agreement. If a prosecution is to be recommended the Counter Fraud Investigation Officers will seek the agreement of the Authority‟s legal department in advance to act on behalf of both it and the DWP prior to the recommendation being made to the DWP. Conclusion The Housing Benefit / Council Tax Support Fraud Prosecution Policy outlines the main areas that the council takes into consideration when investigating potentially fraudulent claims for housing benefit and CTS . Whilst the Council appreciates that the majority of customers are honest, it will continue to fight abuse of the system by those who falsely claim benefits to which they are not entitled. 9 68 10 69