Agenda item _5_ AUDIT COMMITTEE Minutes of a meeting of the Audit Committee held on Tuesday 17th June 2014 in the Committee Room, Council Offices, Holt Road, Cromer at 2.00 pm. Members Present: Committee: Officers in Attendance: 1. Mr N Dixon (Chairman) Mrs A Moore Mr D Young Miss B Palmer Mr R Reynolds The Head of Finance, Richard Sadler on behalf of the Internal Audit Consortium Manager, the Civil Contingencies Manager, the Democratic Services Officer APOLOGIES Mr B Jarvis 2. PUBLIC QUESTIONS None received. 3. ITEMS OF URGENT BUSINESS None received. 4. DECLARATIONS OF INTEREST None 5. MINUTES The Minutes of the meeting of the Audit Committee held on 17 March 2014 were approved as a correct record and signed by the Chairman. 6. AUDIT UPDATE AND ACTION LIST The Chairman commented that the Internal Audit Consortium Manager seemed to have all issues in hand. 7. AUDIT COMMITTEE WORK PROGRAMME The Chairman raised a number of issues, including amending a number of dates, which the Democratic Services Officer agreed to action. The Chairman queried Audit Committee 1 17 June 2014 whether September was the appropriate time for the Business Continuity Update to come to committee. Following a discussion with the Civil Contingencies Manager, who was present to give a verbal update, the committee agreed to defer the item to receive a written report in December. Mrs A Moore queried why one item was designated ‘Quarterly Summary of Completed Audits’ when it was only presented half yearly. The Head of Finance explained that this was due to terminology; the report did come quarterly but was called a ‘half yearly’ report in other months. 8. BUSINESS CONTINUITY PLAN REVIEW Minutes note: this item was dealt with following item 61. Work Programme, as the Civil Contingencies Manager was in attendance to present the item. The Civil Contingencies Manager introduced this item. He explained that there had been five incidents since he last report to the committee, including the St Jude’s storm, district-wide coastal flooding in December, the USAS helicopter crash in January, and the Fakenham town fire. All of these events had involved emergency and business continuity plans. He further explained that these events to a certain extent proved that their business continuity plans were effective. He also noted that Revenue and Benefits still had to put a business continuity plan in place. With regards to business continuity he concluded that he was looking to create a ‘bottom up’ approach to the process, wherein the plans were produced with reducing duplication and acrossservice understanding in mind. He also discussed business continuity training which was due to take place, allowing managers to understand the business continuity process in more detail. With regards to disaster recovery and the work action recovery site, the Civil Contingencies Manager explained that this work was still in process, but that the council office at Fakenham would be used in such a situation and would take little reconfiguration to bring it to standard. He also discussed the business continuity working group which he planned to restart in order to supplement the production of business continuity plans. The Chairman queried when the working group was due to meet, and the Civil Contingencies Manager replied that it would hopefully take place in August. The Chairman then invited members to ask questions. 1. Mr R Reynolds queried whether the upstairs area of the Fakenham Connect building would be utilised in a disaster recovery situation. The Civil Contingencies Manager replied that the area had viability but that there were cost implications. He also explained that there was the potential for the area to be a rentable space to increase usage. Regarding the whole of the Fakenham Connect building, there was a hope that the building would be utilised more for day-to-day usage. The Chairman thanked the Civil Contingencies Manager for the information provided and reminded the committee that the Business Continuity plan was an on-going, ‘live’ document, adapting where and when necessary. He added he looked forward to receiving the further report in September. Audit Committee 2 17 June 2014 9. PROGRESS ON INTERNAL AUDIT ACTIVITY The Acting Internal Audit Consortium Manager introduced this item. He explained it provided an update on the previous update report, and at this point all revised targets had been delivered upon. He explained that the vast majority had a positive assurance, but the item without one regarding a tourist information centre had still had action taken on it, which showed progress. The Chairman invited members to ask questions. 1. Mr D Young queried if the issue at the TIC had been resolved by replacing tills. The Head of Finance replied that there had been software issues which had been resolved by till replacement or upgrading. Mr D Young further queried if this issue could be faced elsewhere and suggested spot checks to ensure effectiveness. The Head of Finance also explained that manual checks had been put in place to ensure that the issues faced would not arise again. The Acting Internal Audit Consortium Manager confirmed that spot checks would be carried out. 2. Mr R Reynolds referred to page 23 of the agenda, which suggested that the incident had been an isolated case. He queried how this had come about. The Head of Finance replied that whilst she did not know the technical details, it may have been due to bugs in the existing software. The Chairman commented that he had a concern that such a basic issue had not been picked up. He also commented that there had been an audit in 2011/12 and prior to this in 2009/10, and queried if the software had been in use then. The Head of Finance replied that issues would have been picked up where there were discrepancies, and the Acting Internal Audit Consortium Manager commented the auditor raised this as an issue in 2013. The Chairman commented that he was surprised it wasn’t picked up until the audit in 2013, and the Head of Finance replied that NNDC had flagged it as an issue prior to this. The Chairman asked for Head of Finance and the acting Internal Audit Consortium Manager to follow this up and report back with details on when the software was introduced and this initially became an issue. The Chairman commented that the report seemed positive and that the authority had progressed significantly. The committee agreed to NOTE The report 10. FOLLOW UP ON INTERNAL AUDIT RECOMMENDATIONS 1 NOVEMBER 2013 TO 31 MARCH 2014 The acting Internal Audit Consortium Manager introduced this item. He explained that there were no outstanding high priority actions, but that there were 19 remaining medium-low recommendations (45%) which was deterioration in progress. The Head of Finance provided an update to the outstanding recommendations, commenting that to date there were now only 14 remaining recommendations (33%), and explained that of those remaining, some had yet to be implemented and others had been but had not yet been fully completed. She concluded that they were continuing to chase officers on remaining recommendations. The Chairman commented that the good news seemed to be that there were less recommendations in the first place, which suggested the authority were doing better overall, however it was important that recommendations were dealt with quickly and effectively. The acting Internal Audit Consortium Manager commented that in his experience this seemed to be an on-going issue at a number of authorities, where Audit Committee 3 17 June 2014 there was a fluctuating level of completion of recommendations. He did suggest that compared to elsewhere, the authority were not performing badly. He also reiterated that it was particularly good news that there had been no high priority recommendations. The Chairman agreed and commented that there had been 40 recommendations in total in October 2013 and there were now 27 as of March 2013, showing that the direction of travel was right. He also raised that as they were smaller numbers, it made percentages less representative. Mrs A Moore commented that having being on the Audit committee for the last 6 years, the authority was certainly going in the right direction and that issues had significantly improved in this time. The committee agreed to NOTE The report. 11. INTERNAL AUDIT CONSORTIUM MANAGER’S ANNUAL REPORT AND OPINION FOR 2013/14 IN RESPECT OF NORTH NORFOLK DISTRICT COUNCIL The acting Internal Audit Consortium Manager introduced this item. he explained that this was one of the most important reports at it provided the assurance for the control environment at the authority, and there was a requirement to produce it annually. He explained that the Internal Audit Consortium Manager had been able to give an adequate opinion on the framework of governance at the authority. He further explained that this meant that there were no significant issues at the authority and that the audit service was compliant with public sector audit standards. He further explained that the CIPFA compliance check compares the authority with ‘best practice’ and that whilst there were one or two issues, the authority was working effectively. He outlined the issues as firstly, the internal audit service and its relation with senior officers and Head of Finance, explaining that the frequency of meetings may need to be increased and this was worthy of discussion. He also explained that it may be useful to call these ‘formal meetings’ in order to reassert them in the audit calendar. He explained that the second issue was with regards to the audit charter, which did not show process should there not be sufficient resourcing for internal audit. He explained this could be added when the charter was reviewed. Mr D Young queried where this was in the report. The acting Internal Audit Consortium Manager commented that it could be found at 5.3.3 and 5.3.4. He also commented that whilst he had never seen an issue arise with regards to insufficient resourcing, it was important to have it covered in the charter. The Chairman commented that there had been constraints previously regarding getting work done, so it was important for this to be covered. The acting Internal Audit Consortium Manager also commented that it was also important to bear in mind during the audit plan process, particularly with regards to days allocated; auditors could be under pressure to reduce days because of financial constraints, so it was important to ensure that there was suitable provision. The Head of Finance commented that it might be useful for management team to have a discussion with the Internal Audit Consortium Manager regarding these issues. She commented that within the authority there was currently no pressure with regards to reducing days, and they only reduced days where there were good assurances, not because of financial concerns. The acting Internal Audit Consortium Manager also commented that 5.1.4 explained that internal audit would be subject to an external assessment within 5 years, so by Audit Committee 4 17 June 2014 March 2018. He explained that discussions were taking place regarding this and it would be brought to the committee when there was a recommendation. He explained the limitation on this was that it couldn’t be done by anyone within the consortium. The acting Internal Audit Consortium Manager then went on to discuss performance indicators, as discussed at 5.2. He explained that the year had been an unusual one, particularly with regards to mitigating circumstances, but that turnaround times were not currently at target, and incentivising these may be an issue. He also explained that post audit feedback was requested from managers on completion of an audit but only 5 out of 13 had so far responded. The explained the form for feedback was being looked at to encourage responses. The Chairman queried who would be filling these in, and the acting Internal Audit Consortium Manager replied that the managers of the service being audited were the respondents. Mr D Young commented that a lack of return of forms may be a good sign as often forms would only be returned where someone wished to complain. He also commented on the presentation of statistics at 5.2.2 which were not presented in an easily understood manner. The acting Internal Audit Consortium Manager agreed and commented that he would feed this back to the Internal Audit Consortium Manager. The committee agreed to NOTE The report. 12. AUDIT COMMITTEE SELF-ASSESSMENT The acting Internal Audit Consortium Manager introduced this item. he explained that the self-assessment was a checklist to compare and confirm activities of the committee, to establish its effectiveness. He asked members if they had any comments. 1. The Chairman commented that they often struggled in the early parts of forming a committee, reducing the stability of the group which was not an effective check and balance over audit procedure. He asked that audit be covered more effectively during the induction procedure so that members firstly understood what the audit committee was, and secondly were willing to be a committed member. Mr R Reynolds agreed with this, particularly with regards to overcoming the misunderstanding of the committee as dealing just with financial information. The Democratic Services Officer commented the she would ensure this was put on the Member Development work programme for the upcoming induction process. Mrs A Moore commented that the committee seemed more stable now, and agreed that effective training would be useful. The Chairman concluded that it would be useful for audit to have a specific slot in the induction programme in order to facilitate understanding. The committee NOTED The report. 13. CORPORATE RISK REGISTER The Head of Finance introduced this item. She explained that the first item on the risk register had previously been named ‘central government funding’ but they had Audit Committee 5 17 June 2014 changed this to encapsulate the wider financial risk. She also explained the risk register would recognise the localised council tax support scheme. Two of the newer items on the register were ‘loans to registered providers’ and ‘home working’ and risks surrounding these were explained on the register in more detail. 1. Mr D Young queried why the risk level for central government funding was so high when there had been knowledge about the reduction in funding for some time. The Head of Finance replied that there were a number of issues surrounding this, including the changes to the business rates retention system which had produced a shift in the risk. It also included risks around changes to the new homes bonus, which would become a significant issue in the future. The risk tried to encompass all of these 2. Mr D Young also referred to the downgrading of the co-op and queried why that was still a high risk. The Head of Finance replied that as the co-op was still the authority’s bank there was still an on-going risk. She explained it was a high risk, however it was the lowest possible high risk. Mr D Young queried if this risk was around the capacity for business continuity should the bank fail, as opposed to actual financial risk to the authority. The Head of Finance replied that this was correct; that the authority had to make contingency plans for this situation as they would struggle to continue day-to-day banking if this happened. She also explained that the new banking contract was currently out to tender and they hoped to award the new banking contract in the summer. 3. The Chairman queried if March 2015 was when the new banking contract would come into effect. The Head of Finance agreed that yes it was, however the cooperative bank had offered them the opportunity to pull out earlier if required. However this would be dependent on the tender process allowing for such a move. 4. Mr D Young queried why the loans to registered providers were a risk when loans had not been provided yet. The Head of Finance replied that as it was now approved by Cabinet and in progress, they were picking the risk up early. Mr D Young also queried why the risk was higher than the target risk when no action had taken place as of yet. The Head of Finance replied that this was as the authority had not provided loans previously, and the programme fell outside of treasury management mitigation. They would continue to monitor the risk level once the loans were in place. Mr D Young queried why the target was 10 when it seemed an impossible goal; the Head of Finance agreed to feed member comments back to the Performance and Risk Management board to consider a re-evaluation of risk levels. 5. The Chairman commented that it was interesting that whilst they were improving housing delivery across the district, one of the authority’s key priorities, this was simultaneously creating a new risk. He asked if the authority would be lending as the equivalent of a building society. The Head of Finance replied that the scheme would charge market rate interest and would form part of the capital programme of expenditure as it was outside of the treasury management strategy. She explained that it was a new and different way of thinking for the authority. Mr D Young asked what the level of security provided for the local investment strategy way. The Head of Finance replied that as detailed in the Cabinet report, there would be 110% security on the loan in the form of land assets. 6. Mrs A Moore queried if, as it seemed in the Cabinet papers, the authority within the Local Investment Strategy would be lending the Broadland Housing Association who would then lend on to Broadland St Benedicts. The Head of Finance replied that in actuality, there would be two tranches of the loan, one part that went to Broadland housing and one part that went to Broadland St. Bendicts. She also explained that as Broadland St Benedicts were able to produce market housing, this would shorten the loan time for their tranche, in order to recycle this amount for Broadland Housing Association. Audit Committee 6 17 June 2014 7. The Chairman referred to page 72 of the report, Shared Services Plans and its failure to incomplete, and asked what this was in relation to. The Head of Finance replied that this was primarily in relation to Revenues and Benefits as a shared service plan with Kings Lynn was now not going ahead. With regards to future shared services, there had been no decision one way or another and consideration of this would be an on-going process. The Chairman asked if there currently other departments in the pipeline for shared service, and the Head of Finance replied that if there were she was not currently aware of it. 8. The Chairman proposed that it would be useful if within the actions column of the Shared Service plans, they could look more deeply at shared service proposals with a consideration of risk mitigation for such proposals. He explained that as a ‘living document’ it should look forward and make considerations for those risks also. 9. Mrs A Moore queried if the waste contract was a shared service. The Head of Finance replied that the recycling contract was but via a consortium, and was a service level as opposed to a corporate risk. 10. The Chairman referred to page 73 of the report, which considered Property Assets and their risk, and asked if there were any particular issues regarding this at the moment. The Head of Finance replied that as far as she was aware there was nothing in particular at risk at the moment, as it would be flagged, but she would capture any issues for the next meeting as they arose. The Chairman thanked officers and members for their comments and it was agreed to NOTE The report. The meeting ended at 4.05 pm ______________________ Chairman Audit Committee 7 17 June 2014